Ricasoli Firenze Luxury Apartments | UNA Esperienze

Location: Via Ricasoli 48, Florence, it

Star Rating: 9.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:30 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Tour desk
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Delivered food - securely covered
• Security alarm
• Cooking class
• Supervised childcare/activities
• Free wired internet
• Internet access
• Housekeeping on request
• Art gallery on site
• Wine release events
• Bicycle-friendly property
• Guest education on local ecosystems and culture

Rooms Available

• Superior Apartment

  1 Queen Bed

  592-sq-foot room with courtyard views

  
  

  Layout - Bedroom, living room, and dining area

  Relax - Fireplace

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead

  Practical - Iron/ironing board, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Limited housekeeping, no cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Dining table
  • Bottle of water
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Jetted bathtub
  • Espresso maker
  • Premium bedding
  • Second bathroom
  • Separate sitting area
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Executive Apartment

  1 Queen Bed and 1 Double Sofa Bed

  915-sq-foot individually decorated room, deck/patio with courtyard views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Relax - Fireplace

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead

  Practical - Iron/ironing board, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Limited housekeeping, no cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Dining table
  • Bottle of water
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Jetted bathtub
  • Espresso maker
  • Premium bedding
  • Second bathroom
  • Separate sitting area
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Deck or patio
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Superior One-Bedroom Apartment

  This apartment features an equipped kitchen with living area and a hot tub.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • CD player
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Semi-detached
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Lockers
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Executive Two-Bedroom Apartment

  Offering a small balcony, this apartment has a sofa bed and 2 bathrooms, one with a spa bath and one with a shower.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • CD player
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Semi-detached
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Lockers
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ephraim (10/5): Great customer service/support from the staff…great location… every amenity. -
• Federica (10/5): -
• Alison (10/5): -
• Ricardo (10/5): Great place - The location and the apartment itself were excellent
• Vesna (3/5): Doable but would not recommend - The location of the hotel was great. We were just a couple minutes away from all major sites. Staff was friendly and the rooms looked nice overall. As soon as you looked closer, you could tell that everything was very old and wore out. Our bathrooms were dirty, especially around the tubs. One room didn’t have warm water, but we made due. What really aggrieved us was that the hotel is listed with a parking lot, when in reality it’s just a public parking garage very close by that you have to pay on top.
• Ela (10/5): - L’emplacement tout à pied ! Très confortable à 4 avec deux salles de bain et un jacuzzi !
• Gonzalo (10/5): -
• Jorge (10/5): - Tout .
• Ki (1/5): -
• Ronaldo (10/5): A beautiful, luxurious, and perfectly located stay that made our final night in Florence truly memorable. - Our stay at Ricasoli Firenze Luxury Apartments was absolutely lovely — a beautiful and luxurious place in the heart of Florence, perfectly located within walking distance of the city’s main sights, and even though we stayed only one night, it was a truly wonderful experience. Nothing at all — even though it was just for one night, everything was beautiful, comfortable, and exactly what we needed.
• Maricela veronica (10/5): - Tutto
• Maricela veronica (10/5): - Tutto
• Philip (9/5): Modern studio room in great location. - Great location, modern studio apartment with cool lighting and furniture. Twin bathrooms which was great but no stand alone shower, shower is inside spa bath so not good access. No walk in shower, mold growing around spa bath.
• Giuseppe (10/5): -
• Massimo (7/5): Confortevole - La posizione e la struttura in generale I particolari guasti o non manutenuti peccato perché la struttura merita una manutenzione ordinaria più presente
• Massimo (9/5): - Ottima posizione/ Stile dell’appartamento moderno STAFF PRESENTE AD OGNI CONTATTO UN RAPPORTO QUALITÀ PREZZO GIUSTA
• Sabrina (4/5): Comoda come posizione, non confortevole come previsto. - La posizione centrale. Letto comodo. La pulizia mancante, c’era del pane vecchio nel forno, il termosifone in bagno pieno di polvere, la vasca idromassaggio non funzionante( funzionava soltanto da un lato), il cambio giornaliero della biancheria non previsto, un solo paio di ciabatte , una sola piccolissima bottiglia di acqua, e due cialde di caffè. Il costo del soggiorno troppo elevato in base ai servizi offerti.
• Graziano (10/5): -
• Torino (8/5): Staff gentilissimo - Stanza meravigliosa, grande e letti comodissimi. Staff molto disponibile. Abbiamo lasciato i bagagli in una struttura li vicino e abbiamo trovato una signora all'accoglienza veramente gentile e disponibile. Pulizia discutibile, i bagli non era molto puliti e anche per terra non era il massimo.
• Marco (9/5): Appartamento super pulito e completo di tutto, posizione ottima e staff gentilissimo e disponibile. - Comfort, gentilezza e disponibilità dello staff
• Alice (10/5): -
• marco (10/5): -
• Pischedda (9/5): -
• Alice (9/5): Ci siamo trovati benissimo, l’appartamento super pulito con ogni servizio eccellente. Torneremo - Tutto
• Luca (10/5): -
• Viktoriia (10/5): Прекрасно провели время! До площади Дуомо подать рукой! - Огромные апартаменты со всем необходимым! Классные комнаты, гостиная и кухня! Даже выходить особо не хотелось, комфортно, тихо -
• Takayuki (10/5): -
• olga (6/5): - Хорошее место, тихо, удобная кровать, достаточной большой номер. До поездки я прочла в отзывах других гостей, что есть проблема с заселением. Я подумала, что если замечания были написаны более 2 месяцев назад, то проблему можно было решить. Возле входной двери случился коллапс: мы, ожидающие на холоде человека с ключами, другие гости, которые не могли попасть в свои номера, так как сломался кодовый замок. Я бы хотела, чтоб проблема с дверью была решена, это странно иметь постоянно раз одну и ту же проблему (
• Roberta (10/5): -
• Nikolai (8/5): -
• Lee Leng (9/5): - Spacious apartment with good location. The property managers were very helpful especially lorenzo who was very obliging to get the sofa made up as an extra bed and to give us extra pillows and allow us a late checkout. Didn't quite like the jacuzzi bath in the master bedroom as it left the room with a stale wet smell.
• Giovanni (7/5): -
• Wiktoria (10/5): - The apartment was wonderful; despite the windows facing Via Ricasoli, it was quiet. All essential kitchen appliances were available, including a coffee machine. The fantastic location and proximity to the main attractions are definitely a big advantage. If you are travelling to Florence by car, I recommend asking for the contact details of the parking garage located on the same street - the prices are reasonable and your car is always close by. We will definitely come back. Thank you for a wonderful stay.
• Massimo (9/5): Rilassante - Staff eccezionale un grazie a Fatime corretta/onesta nel riportare il cellulare e Andrea
• Regev (9/5): -
• giuseppe (7/5): Da migliorare - Posizione Appartamento grande con 2 bagni Puzza di umido insopportabile in stanza per colpa della vasca idromassaggio Mancanza di luce solare
• Vella (10/5): -
• cinzia (8/5): - Posizione. Appartamento bello, grande e arredato in stile moderno, dotato di tutti i comfort. Silenzioso. Letto comodissimo, cuscini di pesature diverse perfetti. Tutto il necessario per il bagno. Bagno, anzi bagni ma in un unico locale, che dire...da vedere. Finestrati. Check in. Sono cortesi ma non disponibilissimi a farli nella fascia oraria indicata in base a quanto indicato su booking. Insomma, avevo appuntamento di lavoro alle 15.00, ho chiesto di farlo dalle 13.00 alle 14.00...e prima delle 14.30 non è stato possibile farlo. Faticoso, noioso rapportato a prezzi importanti.
• Carmen (1/5): Extremely Disappointing – Luxury Description Not Reflecting Reality - To be completely fair, the location is excellent, walking distance to all major attractions, and we appreciated the welcome bottle of wine. However, the positive points end there. We chose Ricasoli Premium One Bedroom Apartment expecting a luxury stay at a premium price, and unfortunately this was one of the most disappointing travel experiences we’ve had. 1️⃣Key Collection Issue Despite arriving at 9 PM, a perfectly normal arrival time, we were forced to collect the key in person from a different location, the reception of another hotel. We were tired, carrying luggage through the city at night and waiting for a bus for almost 20 minutes. The justification was that they needed to check IDs in person, something every other rental easily handles digitally through Booking (or they provide a safe box with code). Very inconvenient and unnecessary. 2️⃣ Misleading Listing & Photos The apartment we were given did not match the photos shown on the confirmed booking. We later realized they had included photos from the Executive apartment in the listing of the Premium One Bedroom we booked, very misleading for guests paying high prices expecting a certain standard. When we raised this with the property, it was simply brushed off. 3️⃣ Severe Mold Problem (Health Concern) The most serious issue: a strong mold smell throughout the flat, visible mold on the bathroom ceiling and kitchen furniture, and increasing discomfort in our throats. By the 3rd night, it became unbearable, we both woke up sick, struggling with breathing and throat irritation. This is absolutely unacceptable at any accommodation level, let alone a place marketed as luxury. When reported, the response we received blamed humidity and rain, which is extremely worrying, this indicates the issue is ongoing and known. They offered to move us to a different accommodation for the last night, which was not a realistic solution as we already had plans and were leaving the next day. We unfortunately left sick and extremely disappointed. This apartment should not be advertised as luxury or rented at this price point until these issues, especially the mold problem, are fully resolved.
• Dr Sailesh (8/5): Wonderful location with a clean and good apartment - Location and accessibility Some odour of Aircon in main bedroom
• Rodjared (10/5): -
• Burracchio (10/5): - Bellissima e rifinita ottimamente. Posizione strepitosa Solo un po’ di umidità eccessiva nel bagno che creava cattivo odore
• Marcello (9/5): Molto gradevole - Tutto I bagni avevano gli scarichi rumorosi
• Stewart (10/5): Highly recommended. Florence is amazing - Our host was very friendly and informative. We were late for arrival due to our train and he was very receptive to meeting us for checkin. The location is excellent . A 17 min walk from the train station and close to many restaurants and tourist sites. The Galleria dell’Acaddemia is a 1 minute walk away. There is a delightful Gelateria located beside the main entrance door. We had the Acaddemia room on the third floor which faced the street. It was generally very quiet. The generous modern space was excellent for our stay which included a master bedroom, kitchen/eating area and also a second bed loft. Many turnkey amenities were included which improved the quality of our stay. The highlight was a huge jacuzzi tub which also featured a rainfall shower head. It was located behind the master bed and adjoined two separate bathrooms. The entrance foyer and adjoining suites are very secure and the building is in a safe neighbourhood. There would be no concerns for security. I would highly recommend this facility. Nothing
• Victoria (10/5): Best stay in Florence - The location was amazing! Close to the train station, right next to Accademia Gallery of Florence and the cathedral. Luxurious interior. On top of everything they have a washer and dryer for guests to use None.
• Victor (9/5): -
• Massimo (10/5): -
• Richard (10/5): - This Apartment was absolutely perfect. It is very nicely updated, luxurious and very clean. It is located only steps from the Duomo and 1/2 a block from the Tram that takes you to the Florence Airport. Lorenzo, our host, was wonderful at communication, and was very accommodating when we travelled into Florence and met us to give us the key. I would highly recommend this apartment to anyone traveling to see the wonders of Florence.
• KRISZTIAN (9/5): -
• alejandro (10/5): - Todo Todo me gustó
• YOUSSRA (10/5): -
• Olesia (10/5): Вернусь 100% - Невероятно красивые апартаменты. Для четверых было очень комфортно, так как зона с диваном для доп мест закрывается на дверь и превращается в отдельную спальню от зоны гостиной. Расположение в самом центре, около Площади Дуомо. Это очень удобно для шопинга и пеших экскурсий
• Karin (10/5): - Great welcome by Lorenzo, everything very clean and spacious. Excellent location! Would happily stay here again
• Mario (9/5): -
• JENNIFER (10/5): Maravilloso - Todo. Está perfectamente ubicado para conocer Florencia. El trato ha sido maravilloso desde el primer momento. El alojamiento perfecto , cuidado y limpio. Un auténtico 10.
• Marjorie (10/5): - My family & I had a lovely time in Florence. The apartment was modern, comfortable, & smartly designed. It was ideally situated within walking distance of Il Duomo & other city attractions. We would definitely return on a future trip.
• Faizan (10/5): Great - Everything
• Stefan (10/5): Exceptional - A very nice place, close to center (Duomo, Uffizi Galleries), walking distance to very nice restaurants. I couldn't say.
• Thayne (10/5): - Lots of room, excellent location to all the center attractions and great communication from the managers. Would stay again.
• Suman (10/5): Exceptional -
• Emily (6/5): Okay apartment, great location. - The location was great It wasn’t very clean and there wasn’t a comprehensive booklet about how to work the room amenities.
• Verified traveler (4/5): Not a Hotel—Disorganized House Share Experience - This property operates like a house share platform, not a hotel, which is not made clear. Communication was poor—the hotel representative was pushy, texting excessively about city tax five days before check-in, even using rude messages like “Helloo???” He was inflexible about storing our bags, offering only an inconvenient off-site option. There’s no reception, and we were locked out at check-in with no response from the hotel representative —entry was only possible when another guest left. While centrally located and spacious, the unit is outdated, dark, and doesn’t match the photos. I do not recommend staying here.
• Annie (10/5): 10/10 will return. - Comfortable beds, fantastic bath, location was great. Easy check in and out. Lift to the top floor. Quiet. Fridge could benefit from repairing. Otherwise, no issues at all. Would also be helpful to have a dust pan and brush a minor detail but nice to be able to clean up after breakfast.
• Stephen (10/5): Exceptional - Quality fo the apartment was exceptional - fabulous large jacuzzi bath and shower. Check in process was excellent - being met by Andrea who showed the property and then gave lots of local insights - good restaurants where the locals go away from the tourist traffic
• Christine (8/5): Overall it was a very good experience. Host who greeted us was wonderful and very friendly. Location perfect. Would s - Great location. Nicely decorated and clean. Beds were very comfortable. Found a cock roach in the kitchen area. Shower was difficult to operate.
• Fabio (8/5): Very good -
• Wen (7/5): Good - Heater in the jacuzzi bath area was not working and neither was the heater function. Items were also abit dusty. However, overall room was very spacious and nice looking. Location was also perfect for those who need to frequent the train station.
• Ygwir (8/5): Not quite up to luxury tag - Recently stayed at Ricasoli Firenze Luxury apartments and must say first impressions were very good. We stayed in Pitti which was well appointed and spacious. However there were a few small issues and another slightly bigger issue which sort of took the gloss off the luxury tag. The minor issues where maintenance and housekeeping problems. When we arrived we were shown the jacuzzi but found it could not be used because there was no plug to keep the water in. Also there are two sliding bathroom doors but the inner handle on the right hand door is loose and kept falling off. Finally the kitchen sink tap is very loose. All of these are small issues and I left a note so I assume they will be sorted out. We were only in Florence for 3 nights so it hardly seemed worth getting things fixed while we were there. The bigger issue was that the air con ran constantly during our stay but did not cool the apartment at all. I think the owners are aware of this because there was emphasis on how it had been set for our comfort. It was too warm for us and as I say it would not cool. We had to open a window and as a result have been eaten alive by mosquitoes. Apart from the air con the other issues are minor and easily fixed but if you are advertising a luxury apartment they should not occur. As for the air con all I can say I wouldn’t like to be staying in the Summer. All in all I would say this is a nice place to stay but needs a few tweaks to live up to its luxury tag.
• Shimi (10/5): Exceptional - Wow
• Samantha (10/5): Exceptional -
• Herb (8/5): Nice design. Easy access. - Location is great Needs a bit of updating
• Vedat (7/5): Good -
• Seval (7/5): Great location, plenty of space but could be cleaner. - Location It could be cleaner. Sink and tub had hair in it and one of the towels was dirty.
• Deirdre (9/5): Brillint, really relaxing and easy to navigate around all the major sights - I thought the location was amazing. It was so easy to guide yourself from the Duomo around the city. There was breakfast just across the road. It was great. The apartment size was great for two. I would have liked slighty better cleanliness. Although I know the apartment was cleaned. It smelled like it was done with a stale mop or cloth
• Lyne (8/5): - This is a good place to stay, spacious and modern right next door to museum Academia and a five minute walk to the Duoma. The only negative is the rooms were very hot, at night was 26c. They finally admitted they close air conditioning in September so we only had ventilation. It was not fun trying to sleep even with windows open. They also have a giant jacuzzi for the shower. If your older with mobility issues, it wouldn’t be great. They need to clean the black mold in calking! It is very modern with all conveniences in very good location. Probably wouldn’t stay there a second time. Ldd
• Julie (9/5): Elegant property, loads of space, clean and central to all sights! - Very nice property in a great location. Lots of space and a balcony. 2 bathrooms! Clean. We were greeted on our arrival & given a tour. Lovely guide. They gave us biscotti & Prosecco on the house as a welcome gift. Elevator was appreciated. Elegant style. We could not figure out if the hot tub/jacuzzi actually had hot water. We tried to communicate with staff, but they did not respond. We were so looking forward to that from aching legs (endless walking during our travels), but we couldn’t use it. Just cold water. 😞
• Jessica (8/5): Beautiful apartment and great location, but bathroom needs demoulding and maintenance - The apartment was beautiful, spacious and very comfortable. It was in a great location, right next to the michaelangelo museum and away from too much hustle and bustle. Nice restaurants, cafes and convenience shops near by. The bathroom needs fixing and cleaning. The handle to lock the bathroom was broken on one side. And the plug hole in the jacuzzi bath is broken. There is a lot of mould all over the bath. You can actually see it everywhere, and that needs to be treated and cleaned. You can also smell mould from the point you walk into the apartment. This was the let down, to what would otherwise be a perfect apartment.
• Donald (10/5): - Very close to Dumo and other must see attractions - easy access to train for trips. Lively and safe at night.
• Mona (10/5): - Beautiful and spacious property located very centrally in Florence. The property is well equipped and your needs as a traveller have been well thought through. We loved our stay here and would definitely come agaib
• Iakovos (10/5): Exceptional -
• Aymen (8/5): Very good - the location is perfect, a couple of minutes away from everything. We arrived in the morning and Check-in was at 14:30. We had to stay around until then.
• Nicole (10/5): Extremely comfortable all needs met - Location second to none. Staff extremely helpful at check in and through stay. Apartment spacious clean and modern. Great to have laundry on site. Definitely a return stay.
• Philip (10/5): Exceptional - Beautiful apartment with excellent service. I highly recommend and would love to visit again. It was perfect
• Tracy (4/5): - We just checkout out today with 3 nights stay! When you checked in, it impressed you it’s a fancy warm home ready for you. When you live in you will find ants in the kitchen, air condition got water leaking, , leaking water around the. floor, damages our bags and clothes, strong painting smells in the lobby, bad smells in some areas of the room, laundry machines is out of order, water tube made noice in the middle of night from upstairs, etc. very bad hardwares inside. Besides, poor communication from the management. I reported all of these issues but no words from them since day one. Still no response back so far…. Not worth the money paid and strongly suggest Expedia take them out of your list!
• lori (10/5): - Great location, luxurious space
• Adeola (6/5): Pleasant - Great location, beautiful apartment. Lovely it had 2 toilets. The gentleman who checked me in was very helpful and professional. The room was very hot as the AC is properly not enough for the very high ceiling in the summer. A microwave is very necessary in an aparthotel. Also an iron should be provided in the rooms. One of the toilets had a stale urine smell or maybe it was damp. The lift was always very slow and had a horrible smell.
• Neeraj (10/5): - Loved the suite style, 2 baths were a great help, only wish the laundry unit downstairs worked while we were there.
• Nathan (10/5): - Clean, modern, quiet, elegant.
• Edel (10/5): Incredible location with fantastic local restaurants all within walking distance - Lots of space, very central and a whole apartment to yourself
• Isabella (10/5): Would highly recommend this to anyone! Great location and we were blown away with how big the room was - I was blown away with this property from the second we arrived. It was very big and made it feel like home, rather than a hotel. Nothing!
• Roel (8/5): I would still stay there because of location, size of rooms, value for money! - Location and size of rooms! Shower was small. Kitchen didn’t have any outlets but they provided extension cord. One or two bar stools need to be fixed or replaced. There was no microwave.
• May (8/5): wonderful - location perfect, 5 mints walk from the center old style furniture
• Cheryl (9/5): This is an excellent property, the AC worked really well. It was very upscale and had a nice lobby. There is an elevator - The cleanliness and location. The TV should probably be updated to a smart TV so that you can stream YouTube and other streaming services like Netflix and Hulu. The coffee pot and teapot really didn’t have an area to plug into. The cords would not reach the plug in the current location.
• Luke (10/5): Exceptional - The apartment was brilliant, the location was fantastic, also just a minuet walk from Michealangelos david!! Nothing everything was great
• Laurie (10/5): Perfect stay in Florence! Centrally located and beautiful apartment - The apartment was in the heart of the city - a 5 minute walk to Duomo and right next door to the Accademia Gallery. The jacuzzi tub was awesome. I read reviews that it was dirty - it was not dirty at all. Any grout discolors overtime. We asked the staff to bring us more coffee pods and pods for the washing machine (which was such a blessing to have on our long trip) and they brought more over the same day. We are already planning our trip for next year and will stay at one of their properties (ideally this one!). The bed was a little hard, but I like softer beds. My husband loved the bed.
• Lilian (10/5): - Beautiful apartment. We were impressed by how beautiful it was - lobby etc. Perfect location and and close to most attractions. Cute little spots to eat all around. Communication was quick and anything we needed no hesitation. They even helped us catch a cab when I couldn’t get through. All in all fantastic stay and I would highly recommend. Travelled with my two adult children.
• Lou (9/5): Superb -
• MELODI (6/5): - Beautifully appointed and large apartment with many amenities! Loved the large living space, luxurious bathrooms and large kitchen. Close to the Duomo and many restaurants nearby. The only issue we had was the king size main bed was extremely hard and uncomfortable. As well as the pillows were flat and terrible! We also had some strobe light or sensor(didn’t know if it was a camera??) going off by large bedroom windows and huge jacuzzi tub. Kept us awake each night. I was told we could turn it off but I could not see where at all. Overall though a beautiful place.
• colleen (8/5): Would definitely stay again. - This truly is a luxury apartment. Walking distance to the train station and the Duomo. Excellent communication with Management. Beautiful luxury apartment with everything we need for a week stay. Free washer and dryer on site and lovely lobby for guest to use. Only drawback was the shower. It leaked every use so the bathroom floor was always wet. Other than that everything was wonderful.
• Kyoungwook (9/5): A Prime Stay in Florence - Its proximity to the Duomo ensures easy exploration of the city. The spacious, interconnected rooms provide ample comfort, complemented by cozy beds. Well-equipped kitchen facilities allow for convenient self-catering, while the laundry is a practical bonus. The private spa adds a touch of luxury, perfect for relaxation after sightseeing. This apartment combines prime location with home-like amenities for an ideal Florence experience.

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