Holiday Inn Kolkata Airport by IHG

Location: Biswa Bangla Road, Rajarhat, Near City Centre 2 , Kolkata, in

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Hosted evening meal (reserve)
• Electric bicycle charging station
• Rooftop garden
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Suite with City View

  Additional benefits: - Complimentary buffet breakfast - Free WiFi - Two way airport transfers - 15% discount on Food & Soft beverages - Late check-out till 1400 hrs (subject to availability)

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Hand sanitiser

• Standard Twin Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Privacy curtain
  • Free gym access
  • Hand sanitiser

• King Suite - Smoking

  Additional benefits: - Complimentary buffet breakfast - Free WiFi - Two way airport transfers - 15% discount on Food & Soft beverages - Late check-out till 1400 hrs (subject to availability)

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Privacy curtain
  • Free gym access
  • Hand sanitiser

• Suite, 1 King Bed

  1 King Bed

  388-sq-foot room with city views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch LCD TV with digital channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Lowered counter and sink height (inches): 28, low bed height (inches): 20, hand-held showerhead, low-height counter and sink, wheelchair accessible, phone accessibility kit, bathroom grab bars, lever door handles, low-height desk, doorbell and phone notification, wheelchair-width doorways, low desk height (inches): 46, magnifying mirror, low-height view port in door, wheelchair-accessible doorway width (inches): 23, low-height bed, visual fire alarm, shower grab bar height (inches): 33, and low-height door lock

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Separate sitting area
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Bathroom grab bars
  • Laptop-friendly workspace
  • Hand-held showerhead
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Shower grab bar
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Magnifying mirror

• Standard Twin Room with Walk-In Shower

  Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible twin room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Privacy curtain
  • Free gym access
  • Hand sanitiser

• Standard King Room - Smoking

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Privacy curtain
  • Free gym access
  • Hand sanitiser

• Standard King Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Privacy curtain
  • Free gym access
  • Hand sanitiser

• King Suite

  This suite features a bathrobe and iPod dock. Additional benefits: - In room breakfast - Both way airport transfers - Early check-in and late departure subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Hand sanitiser

• King Suite with City View and Walk-in Shower

  This suite has a iPod dock and bathrobe. Additional benefits: - In room breakfast - Both way airport transfers - Early check-in and late departure subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Privacy curtain
  • Free gym access
  • Hand sanitiser

• Standard Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Privacy curtain
  • Free gym access
  • Hand sanitiser

Guest Reviews

• Ajeet (4/5): -
• Madhab (9/5): -
• Nino (3/5): -
• Aditru (10/5): Wonderful stay - Wonderful hotel. My stay is very well and comfortable. Aditya from housekeeping did a marvelous welcome flower art. Rooms specious and clean. Food also amazing fast checkin process. Location very comfortable to access from IT hubs.
• Passport66291349795 (10/5): It's was too good very accident survive all , male nd female both of staff - The service is very excellent they give a perfect and come and luxury services by the hotel and all staff are very profession
• Uma (6/5): -
• Daunipaia (9/5): -
• Job Den Besten (1/5): - At arrival late at night they told my wife the hotel was fully booked, while I had made a booking for her. She left for the airport, but they charged my credit card the day after. They don't respond to my messages. I paid without staying. Disappointed experience
• Mohit (7/5): Spacious rooms and close to airport - Rooms are spacious Hygiene in pantry. Cockroaches were all over the food utensils
• DayTrip02413630871 (10/5): Perfect hotel - Location Perfect Atmosphere wow Rooms good specious with all basic needs provided Value for money with best service Housekeeping and cleanliness all perfect and best Food good and all option present Fast checkin experiance
• darpan98 (2/5): Upgraded Suite, Downgraded Experience – A Completely Disappointing Stay - My recent stay at Holiday Inn turned out to be one of the most disappointing hotel experiences I have had in a very long time. What made it even more frustrating was that this was not a minor inconvenience or an isolated issue — the problems were consistent across housekeeping, maintenance, service standards, hygiene, and overall management responsiveness. At the outset, I was upgraded to a suite, which initially appeared to be a positive gesture by the hotel. Unfortunately, the experience that followed completely overshadowed any goodwill created by the upgrade. From the moment I approached the room, it became clear that the operational standards at the property were far below what one would reasonably expect from an international hospitality brand. The corridor leading to the room itself was in an appalling condition. Multiple food trays and used crockery had been left outside rooms for an extended period of time and had clearly not been cleared for hours. The entire passage had an unpleasant and stale smell because of this. What was shocking was not just the presence of the trays, but the complete lack of urgency shown despite repeated complaints. I called housekeeping and the front desk multiple times and even personally met Mr. Tony, the Duty Manager, to highlight the issue. However, even after waiting for nearly 3–4 hours, nothing had been done. The trays continued to remain in the corridor, the smell persisted, and there appeared to be absolutely no supervision or follow-up on the complaint. It was only later in the night, after escalating the matter yet again to another Duty Manager, that the trays were finally removed. By then, the inconvenience and frustration had already set the tone for the stay. Unfortunately, things only got worse upon entering the suite. The room felt extremely old, poorly maintained, and neglected. The sofas had visible stains and looked unhygienic, the walls were shabby and marked, and the overall upkeep of the room was nowhere close to what one expects from a reputed hotel chain. Rather than feeling comfortable or premium, the suite gave the impression of a room that had not been properly renovated or maintained for years. Cleanliness standards also appeared questionable, which made the stay even more uncomfortable. Another major issue throughout the stay was the quality and speed of service. Almost every request seemed to take an unreasonable amount of time. Whether it was housekeeping, assistance, or general guest support, there was a clear lack of coordination and responsiveness from the staff. Delays may happen occasionally in busy hotels, but here it felt like inefficiency had become the norm. There was very little sense of ownership or urgency from the operational teams, and the guest experience seemed to be the last priority. The breakfast experience the following morning was equally disappointing. While Mr. Munshi approached the table with good intentions to inquire whether everything was fine and to wish guests well, the overall presentation and hygiene standards were frankly disturbing. Seeing a guest-facing staff member in a visibly dirty and foul-smelling shirt was extremely off-putting, especially in a food and beverage environment where cleanliness and grooming are basic expectations. Hospitality is not just about polite words — presentation, hygiene, and professionalism matter equally, if not more. Unfortunately, this reflected another serious lapse in supervision and operational standards at the hotel. To be fair, not every interaction during the stay was negative. I would specifically like to acknowledge Mr. Sayan at the café, who was courteous, helpful, and professional throughout. He was one of the very few staff members who genuinely appeared interested in assisting guests and maintaining service standards. His attitude and conduct stood out positively amidst an otherwise poor experience and deserve appreciation. However, one positive staff interaction cannot compensate for the overall condition of the property and the repeated failures across departments. What was most disappointing was that many of these issues were not extraordinary problems — they were basic hospitality fundamentals. Timely clearance of trays, maintaining clean corridors, ensuring rooms are properly maintained, responding promptly to guest complaints, and ensuring staff grooming standards are upheld are not premium expectations; they are the bare minimum for any hotel, especially one operating under the Holiday Inn brand. The stay ultimately felt like a property suffering from poor supervision, weak operational control, and a complete lack of attention to guest experience. There seemed to be a disconnect between management and execution, with complaints either not being taken seriously or not being followed through effectively. For guests paying premium room rates and expecting a comfortable stay, this level of service and maintenance is simply unacceptable. Overall, this was an extremely disappointing experience and certainly not reflective of the standards associated with the Holiday Inn brand. The property urgently needs improvements in housekeeping efficiency, room maintenance, staff grooming, service responsiveness, and overall management accountability. I genuinely hope the management takes these concerns seriously and works towards improving the guest experience because, in its current state, the hotel falls significantly short of expected hospitality standards.
• Subbaraju (8/5): -
• Janani V S (10/5): Great experience. - Everything was very good. The breakfast had different cuisine options and we were from south india, and we felt very comfortable with the south indian food offered. The staffs attended us with the dishes available in the live counters too. The taste of other food items could've been a little better. It was great but could've been better.
• Ratheesh2020 (2/5): Poor Quality - I booked due to proximity to the airport. But it was a mistake. It is not like other Holiday Inns I've stayed in. My Bangalore Holiday Inn stay was good. So I booked this one. Poorly cleaned and poorly maintained rooms with cockroaches. there is lack of staff in restaurant. 50% of the staff is good. remaining 50% dont even acknowledge what you said.
• Traveler60908990469 (10/5): May26 visit - Staff were helpful and the rooms were quiet
• Rohini (5/5): - Proximity to the airport The facility has not seen cleaning for a while by the looks of it. The bed linens were torn, so were the towels
• Tirthesh (5/5): Will avoid in future. - Staff was good. Cleanliness was below average. In King suit there was just one tea cup and no spoon/stirrer !!! Sofa and bed sheets had dirty stains. Water pressure was too low. Loud noises from adjoining room till 1.00 am !!! Restaurant had strong smell of non-vegetarian food.
• Ravina1423 (10/5): Great stay at Holiday Inn Kolkata Airport - Great stay at Holiday Inn Kolkata Airport. The service was excellent and the breakfast was fantastic with a wide variety of options. We will comeback again. Thankyou
• Mohammed Omer Ali Khan (10/5): -
• N K (1/5): -
• Karina (9/5): - Café da manhã e funcionários super simpáticos
• sonandra (5/5): - I have booked this property back to back twice in less than a month. The room that was allocated had a store room next to it , (I presume), it was very difficult to sleep at night as every 30 minutes there will be people slamming doors, lifting and shifting goods in the store room. Though, it was a family booking they have set up the room as if it was single occupancy e.g. one cup, one glass, one sleeper etc. The fitness/ gym facility was horrible too, hardly any functional equipment other than dumbbells..
• Nitin (7/5): - Bed was too comfortable. Had an excellent sleep. Staff was courteous & helpful. Breakfast layout was good & with variety. Washroom was not clean enough. Health faucet was dirty. Wash basin was not clean. No food items or beverages in the mini fridge.
• Mukul (1/5): We waste our money. Suspected it’s hygiene standards. Cringed at the thought of eating there. - Nothing likeable about this sad hotel. Completely run down, an apology of a starred hotel. Definitely not anything more than a two star hotel. Definitely not an IHG property. Rooms whose interior was Old, crying for a facelift. Repulsive, stained toilets, rusted mirrors, peeling off walls and furniture. Even the toilet seat was stained and one had to keep paper to overcome the fear of infections. Room had no mini-bar. No iron. No hair dryer. Bad food. No imagination in cooking, no change in buffet menu. Very low middle class fare.
• pradunmaya (2/5): The reception staff need some training. Every time I see them, they are busy managing some mesh up. Rude abd down face - Location and space Reception staff and management attitude plus behaviour
• Aji (5/5): -
• Sraosy (9/5): -
• Travelx02 (10/5): Memorable Stay - I had a wonderful stay at Holiday Inn Kolkata. Located very near to the airport makes the hotel more accessible. The hospitality and service was excellent, each and everything was amazing and satisfactory. The most loveable thing of this hotel is their staff, they were extremely courteous and helpful. Specially I would like the mention miss Indra and her team, they were so helpful and always took care through out the stay. Thank you for the memorable stay, I wish to come back again.
• Resort65899010372 (10/5): Nice hotel - Nice hotel. We visited for wedding. We'll decorated hotel. All area smells good and giving a fresh touch. Rooms well specious. Housekeeping also nice and and keeping my room always clean. When ever I asked for help they came. All staff are very nice.
• Soumodip (6/5): - The staff were really nice with whomever I interacted with. Great and convenient location. Overall maintenance of the hotel and rooms. The rooms were not clean. Stains on the floor, sofa and bed linens. Most importantly, the bathroom tap was broken. Restaurant floor water seepage issues.
• Relax52626562497 (10/5): Good hotel and hospitality - Nice hotel. I visited there on my official trip. Nice and excellent service. Rooms well specious and very nice clean. Its easy to reach from airport. Staff are very nice and helpful. Gopal in cleaning very nice and very helpful.
• Satyanarayan (8/5): - The hotel is located near to airport and was good for one night stay during transit. Breakfast and other services were good.
• Culture67754756405 (10/5): Wonderful hotel - It's a wonderful business hotel. Location very well and easy accessible. For business visit a perfect location. Room well decorated and well clean. Corridor and lobby well maintained. Good atmosphere and positive vibes.
• Bikash (7/5): -
• Passenger45052636966 (10/5): Excellent Housekeeping - Housekeeping is very good ans special thanks to Sachin and Debojyoti as well his manager and Team is very good and cooperative
• Alessandra (8/5): Buono - Molto bella la sala da pranzo! Camera spaziosa con tutti i confort. Personale gentile e disponibile
• Sherpa (5/5): - I did not like the property because the washrooms were very dirty, and the sink was also unclean. My room door was locked even though my key card was working, and I had to wait outside for 30 minutes without getting help. The reception staff were rude, but one male staff member was polite and behaved well. The hotel needs improvement.
• Jane (9/5): Amazing comfort and world class breakfast! - The room was comfortable, the bed especially. I liked the toiletries provided and the towels were good quality. I appreciated the tea making facilities. Regarding the breakfast, it was one of the best I have ever had in a hotel - incredible. The choice and quality of food was outstanding and the staff at breakfast could not have been more attentive and kind. I wish I could have stayed longer. The pavement at the front of the hotel was not very easy to walk on.
• Sharjeel (3/5): Extremely disappointing to say the least - The size of the room was good Lack of qualified and quality staff, dirty sofa, the door lock was defective, sheets had (probably blood) stains, bathroom had mold, sub standard mattress, extra bed provided had to be changed because a broken one had been given. I could go on but I guess whoever reads this gets the gist.
• Paresh (10/5): - Nice stay Improve ur service in time.
• Go50965587908 (10/5): Excellent - Good to stay connected to market place also
• Deepak (6/5): -
• NorthStar17528099775 (10/5): Good experience - It was nice please you stay at hotel holiday inn
• Maps30123544713 (10/5): Good 👍 - We are very satisfied Room service is very nice
• Trisha (4/5): very very - The location is perfect for resting during a long haul between flights primary travel reason - rest between flights. What happened? No power in the hotel for about 2 hours out of my 4 hours of stay. No ac, no water (followed by extremely dirty water), no working elevator. Unhelpful staff during that whole time, no communication was made about/during the situation. Calling the reception was also impossible. I was staying for 4 hours paying for 1 full night, and the facilities i got are close to negligible.
• Khaki (9/5): -
• sajeed (3/5): - Location good Nothing more than a Three star property
• pankajguptahere (10/5): Beyond expection happy stay - Hotel location airport के पास बहुत convenient है। Rooms clean और spacious थे, staff भी काफी polite और helpful था। Overall stay comfortable रहा। Miss syani ji , diya ji specially very helpful. Thanks holiday inn ”
• CHETAN (1/5): Next time I’ll change my Hotal - Cleaning is not good food is not good staff is not professional This is my 5th visit in same Hotal but I never see any changes in quality
• SivadasanK1 (10/5): Suitable for stay - well hospitality and very good behaviour staff and management I recommended to you is this property absolutely as our home, because food is very tasty👍 Thanks Holiday inn Airport Rajarhat.
• Dreamer13301186935 (10/5): Excellent hotel - Food is excellent. Service is also excellent and cooperative. Sonika is good madam and cooperated whenever required. Service staff also excellent
• Venture28372284533 (10/5): Good stay - Very nice hospitality and fin staff Gopal in housekeeping is very nice
• Guide64460972000 (10/5): Thank you for making my visit memorable. - Was wonderful staying with holiday inn Kolkata. This was my first visit to Kolkata and the team made it comfortable and memorable for me.
• Samaresh (8/5): -
• Madeeha (9/5): -
• Pravek (9/5): -
• Nitul (8/5): -
• kalind (9/5): Great place - will consider for future travel plans - Location / good service / good food
• Sonam Dolma (7/5): - Location Water Boiler and shower was broken
• Sonam Dolma (7/5): -
• Nitin (8/5): -
• Yogendra (8/5): - Room was clean. It was good
• Soumya (10/5): Good - Good Good
• Tripti (9/5): -
• Siddharth (10/5): -
• Atanu (4/5): very average - Good room size The shower knob was broken. Tables were not clean. We had to ask for hand towel, floor towel and teabags which should have been there when the room was provided. There were stains in the quilt provided Door paints chipping off
• Paul (9/5): -
• Sagnik (8/5): - Staff service and behaviour. Always ready to help. Special mentions- Sagnik and Tony from reception. Munshi from food section. And one guy from housekeeping. Sorry forgot his name. Bathroom was not so clean in the initial room alloted. But the staff changed our room to a bigger and better one.
• Kiran (9/5): - Cleanliness and facilities Booking process
• Rahul (6/5): - Location and Breakfast spread Cleanliness overall was not upto the Mark
• Adam (8/5): -
• Samir (7/5): - Breakfasts Single bed was broken.They changed single bed next day.
• Smita (9/5): - Comfortable stay We needed twin sharing room which was unfortunately not available.
• SAYEED AHMAD (8/5): - Location is excellent Staff support
• Peter (5/5): Very impersonal, Hotel I don’t have anything good to say about it. - I didn’t like very much about this property at all. It was bland not very clean and ordinary for such a well-known brand. it was incredibly boring tired and grubby inside. Cleary had not been decorated or deep cleaned for a very long time. I had booked several hours before check-in time and as our flight arrived in the early hours of the morning they would not let me check in. I had to book 2 rooms at a much more expensive rate. we couldn’t wait to leave.
• Aravindakshan (8/5): Beautiful accommodation, with cheerful staff, and very close to the airport - The suite, room upgrade, complimentary welcome dessert, restroom, cheerful staff Food definitely needs to be improved. The buffet breakfast could've been better, but in-room dining definitely needs improvement, especially for the price.
• Kishor (10/5): -
• Kishor (10/5): -
• Kishor (10/5): -
• KarthikArun (7/5): - Location close to the airport Old property that needs to be renovated soon. Bathrooms are old and fixtures need updating
• Brajmohan (10/5): - Room.....very careful staff... ambience.....
• Brajmohan (10/5): -
• Brajmohan (10/5): -
• Tarun (10/5): Very good - Excellent in all respect
• Indrani (9/5): -
• Shreyosi (9/5): -
• Chandramohan (7/5): Comfy - It’s comparatively clean and comfortable The location and distance from airport is not correct in booking.com site
• V. Gomathi (7/5): overall good - overall it was a pleasant stay. nothing specific
• Amala (7/5): It was pleasant but feel that for the price being charged, it may have been overpriced - Room was clean. Staff was polite and helpful Certain facilities could have been provided/improved, for instance there were no towels in the room, it took me 3 calls to get a iron box sent to my room, after hours menu needs to be updated in terms of what is actually available. For instance i was informed that quite a few items in mentioned in the after-hours menu are only available before 1130pm
• DADASO (9/5): - Professional Approach and committmets NA
• Gargi (10/5): -
• Apurba (10/5): -
• Phool chandra (10/5): Excellent stay and good staff - Good location Telephone not working
• Shreyosi (9/5): -
• Alapati (9/5): Good and comfortable. Front desk staff are very helpful. - Located in good area with good connectivity. Name is misleading as there is one more Holiday Inn next to airport. Booking . Com should mention it clearly.
• Brahmachari (9/5): -
• Rahul (10/5): -
• Rajib (10/5): - Nice spacious room and great buffet
• Proshen Kumar (6/5): -
• Guruswamy (9/5): - Over all satisfied

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