The Queensburry City Hotel

Location: Chapel St No 16, Nuwara Eliya, lk

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Grocery deliveries
• Kid meals
• Coffee Shop on site
• Fruits
• CCTV outside property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Golfing on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Health or beauty spa nearby
• Horse riding nearby
• Bicycle-friendly property
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious triple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Deluxe Double Room

  Each room has a flat screen TV and a seating area to relax in after a busy day. You will find a kettle in the room. Every room is fitted with a private bathroom equipped with a shower. It offers additional space.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Deluxe Quadruple Room

  Each room has a flat screen TV and a seating area to relax in after a busy day. You will find a kettle in the room. Every room is fitted with a private bathroom equipped with a shower. It can accommodate 4 guests.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Deluxe Twin Room

  This twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Piyumi Wijethunga (8/5): -
• chaminda (6/5): -
• Arsif (10/5): Great employees - Employees are so friendly specially Shakira helped us a lot and even helped us move our check out time by 2 hours..And there was a old guy with glasses serving food he is so helpful as well he helped us find things to do in nuwaraeliya..loved the stay
• Mahendiran (8/5): - Good
• chandradasa (10/5): - Customer service
• Muhammed (10/5): -
• Mohamed (10/5): -
• tharuka (8/5): Good to rest - Room is clean. Have good space
• Laksiri (7/5): 80 % expectations fulfilled - City center Not clean enough
• Jayantha (7/5): - Tasty breakfast. Helpful staff. There is no outside view.
• Pradeep (7/5): Overall, I had a good stay and enjoyed - The room was comfortable. The staff were friendly and helpful. The location was convenient and easy to access The lighting could be improved, and the bathroom was not as clean as expected.
• Udara (10/5): -
• Thilaka (8/5): -
• Nisthar (9/5): -
• Anuradha Rathnaweera (8/5): - Clean linen, Lobby Smelly bedroom carpets
• Shamil Nizar (9/5): - Had a truly great stay at Queen's Berry Hotel for three nights with my family 😊 Excellent facilities and very good service throughout. Special thanks to Mr. Arul for his awesome support whenever we needed anything. The restaurant staff were also fantastic—they arranged breakfast to our room without any hesitation. Nothing negative at all. Highly recommended!” Nothing
• 連財 (8/5): - 物超所值，離市區近，生活機能方便
• Singappuli arachchige (10/5): -
• Talpahewage (7/5): -
• Nasardeen (10/5): - Worth for the money paid
• Chalana (7/5): -
• chleo (8/5): - Comfortable bed great food service
• Thiwanka (1/5): -
• Kishorekumar (2/5): -
• Ahamed (9/5): Was perfect and comfortable - The rooms were very organized and clean The location
• VINOD (8/5): -
• ABEYSEKARA (9/5): -
• Andrews Selvin (10/5): Excellent room and hospitality - Hospitality Na
• Mehdi (6/5): -
• Chaminda (9/5): -
• Dhammika (10/5): -
• Ahangama (8/5): -
• Mohamed Hakeem (8/5): -
• Vedika's Holiday (8/5): - Breakfast is good with ample Indian options.. staff is very good always ready to help especially Mr. Arun is the best perfect for front office management. .. he is an enthusiastic person.
• Ayesha (1/5): Bad experience – unprepared room, uncomfortable bed, and bad service. 😓 - Our stay was extremely disappointing. The room was not ready at check-in, and also we had booked a deluxe room, but instead of a proper bed, they had pushed together two single mattresses, and we had to ask four times before finally getting a heater. Very poor service and absolutely not worth the money.
• Nilu perera (4/5): - Room was ok, But the food was only for Indians , Location wasn’t good . Can be more comfortable Ariya Only Room service
• Samapriya (7/5): - Good and tasty Good place and environment
• Ali (8/5): -
• DHANANJAYA (5/5): Walking distance from town - Distance Room quality
• Madhushan (4/5): -
• Hansa (5/5): - Location is close to Nuwara Eliiya Main Town Room Cleanliness was not good
• Pereira (8/5): -
• Tharindu (6/5): -
• Hassan (10/5): -
• Faizal (8/5): -
• Marina (8/5): - Sin duda el personal muy amable La ducha
• BRIAN (2/5): - Not warty
• IHSAN (7/5): - Staff were very supportive 😊, Easy check-in and check-out! 💯 #Staff #CheckIn #CheckOut Rooms were not soundproof. Room doors must be sealed properly (have some gaps). 🚪🔇 #Rooms #Doors #Gaps
• Dibyarahi (10/5): It was really a cozy stay - Very nice and clean Location
• Saieesh (8/5): - There is a leakage of drainage water at the entrance of the villa.
• N M (5/5): - I don’t like
• Shanuki (5/5): Adequate comfortable facilities for a room-only stay for work purposes, however would not select for a holiday visit. - Room was fairly large and the bed was large and comfortable The rooms were not heated and the staff placed one small portable heater that was not quite sufficient. Water did not heat up much, and the room’s carpeting was stained and musty. The buffet breakfast was also very basic with few options.
• Thilina Madawala (1/5): The most un-reliable place in NuwaraEliya - Honestly nothing. What was confirmed in the booking confirmation was not there It was confirmed as 1 large double bed. Since we were with our child we went with the above option but we were given two attached twin beds. The person who was in the middle stayed so uncomfortably. They have no room with 1 double bed. There was no single chair in the room. Staff is very inexperienced and not able to communicate in any language. Washroom's walls are very dirty. There were shampoo and shower gel you cant find what exactly the shampoo and gel. It was not labeled even. Though they have mentioned 3 star i cant see any standard they follow to maintain that. Parking is the other disaster. If you park your vehicle in limited parking space you take it out when u need it. Do not recommend this place at all.
• Andrzej (8/5): - Mieliśmy sporo obaw czytając opinie o tym hotelu, jednak pokój Deluxe, który otrzymaliśmy był jak najbardziej ok. Duży, czysty i przestronny. Dobrze że na łóżkach były normalne kołdry bo w nocy było strasznie zimno. Wilgoć w hotelu, przede wszystkim na korytarzach (na szczęście nie w naszym pokoju).
• Tharanga (4/5): Disappointing - We have to wait 30 Minutes for hot water, only 5-10 Seconds its hot and it cold again.
• Fawad (7/5): Good - late check in welcome cleanliness
• Madhawa (3/5): Poor - Easy access 1 rooms are not clean 2 rooms are not soundproof 3 this property is not maintained well
• Kavinda (7/5): Good - Location, and the staff was friendly Hot water takes a while to work.
• Eranda (7/5): Good -
• Jain (7/5): Good - Rooms were big and good Food is Pathetic
• Prashan (7/5): Good -
• Mohamed (3/5): Poor -
• Niveditha (10/5): Exceptional - The receptionist was extra kind and efficient . She responded to my queries on time . We were travelling with senior citizens and the staff ( including the restaurant staff) were very kind n co operative
• Janaka (8/5): Really value for money - Very convenient Nothing special
• Ahmed (8/5): me and my family enjoyed the stay - the location is very good and the staffs are very helpful
• Nisith (10/5): Exceptional -
• Manoj (6/5): Pleasant - It took more than 3 hours to checking
• Hiran (5/5): Passable -
• Mauya (10/5): Exceptional -
• Sulari (8/5): Very good - The staff was really friendly and helpful. Food was tasty.
• Rao (7/5): Good -
• Namal (8/5): Very good -
• Dilantha (3/5): Food served on menu is not good - Located in a convenient spot.
• Asmita (7/5): Good -
• Fareesh (10/5): Exceptional -
• Losang (6/5): Pleasant - Nice hotel and staff, but a few problems. The balcony doors did not lock, so security issue. The WiFi did not work properly and the TV in my room did not work.
• Prasanth (4/5): Disappointing - There was water leaking in the hotel corridor and lobby making wet....there was no water in the shower after that...
• Noreen (10/5): Very good thank you for all your help and friendliness - Friendly amazing staff Great room water hot bed comfortable Oldish work to be done still comfortable But again staff over ride this
• Dr (4/5): Disappointing -
• Sasanka (6/5): Pleasant -
• Mohammed (9/5): Good Hotel.over all all good - Staffs were very friendly and helpful. Specially Mr.Ashker & Mr.Ajith. Breakfast finishing time is too early.
• S (10/5): Exceptional - Excellent breakfast Hot water doesn't work well It goes off during the night and sometimes in the morning
• Anoop (8/5): Very good - The staffs were excellent and the hotel is right in the city center. Good value for money and rooms were clean and spacious.
• Zaman (10/5): Exceptional -
• Sujeewa (8/5): Very good -
• Mohamed (9/5): Superb - Staff was super friendly & FAWZAN was so helpful & super friendly person he was super helpful person . & breakfast was amazing & stay was great & no words to explain.
• Vijayarathnam (10/5): Exceptional -
• Dilshan (10/5): Exceptional - I recently stayed at "The queensberry city hote in nuwaearl and had a wonderful experience. One of the standout features was the warm and welcoming staff, who went above and beyond to ensure my stay was comfortable. The check-in process was smooth, and I appreciated the helpful recommendations and MR. Ashkar fantastic man fo the hotel Queensberry . Very helpful and friendly man. I highly recommend Nuwara Eliya as the best place to stay at Queensberry hotel ❤😍😍 There is nothing like that, everything is beautiful
• Sandun (8/5): allround it is good - Food is not good as expected and restaurant is not very clean. Food and Restaurant
• Kaneesha (10/5): Exceptional - Absolutely loved my stay at the hotel! The staff was incredibly friendly and attentive, making me feel welcomed from the moment I arrived. The room was spotless and well-appointed, with a comfortable bed and stunning views. They even provided me a room heater which was really helpful for the cold climate.I also enjoyed the delicious breakfast with a variety of options. The location was perfect, within walking distance to some local attractions and the city. Highly recommend this hotel to anyone visiting the area.
• Rania (10/5): Great stay - It was the best stay in my travel to Sri Lanka, Very professional manager "ashkar" and very helpful staff, the room was very comfortable and in a good location, totally recommended 🙏♥️
• Kosala (1/5): The worst experience in our holiday. - Dinner buffet was good The room was smelly, noisy and very old. THE PHOTOS OF THE HOTEL ON THE WEB ARE FAKE.
• Rasaiya (6/5): Pleasant - Everything perfect.. specially room have heater..that is very useful for use because too cold climate.. Only few thing I was disappointed. I was stay 3 night no one came to clean the room .I informed 3 times but no one came. Than please add some Srilankan food in your menu.only few Indian dishes and western dishes.
• Riham (5/5): Passable -
• Safry (3/5): Somewhat okay. - Atmosphere Some unavoidable shortcomings.
• Tanzira (7/5): overall it’s a good value for money and good location - I liked the view from my room . Askar was very helpful and he made our stay extra comfortable. it could have been better if the room was soundproof. at night there were lots of noise from the street and dogs barking.
• Kaneesha (10/5): Exceptional -
• Susan (10/5): Great hotel in Nuwara Eliya - Lovely rooms, eight of us shared four rooms with a sitting room to share. The staff were fabulous, couldn't do enough for us to make our stay special. Super breakfast for around £3. There was nothing wrong with this hotel.
• Mark (10/5): It was awesome - Nice location Very nice good staff and delicious food
• Midhlaj (9/5): Superb - Friendly Staff and Convenient Location

Photos