Hotel Silk in Madarao
Location: 11492-376 Madarao-Kougen, Iiyama, Nagano Prefecture, 389-2257, Iiyama, JP
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Relax in Hot Springs and Enjoy Karaoke
Unwind at our hotel's hot springs and have fun with karaoke sessions.
Convenient Amenities for a Comfortable Stay
Enjoy complimentary Wi-Fi, ski storage, and onsite shopping during your stay.
Explore Nearby Attractions
With Madarao Kogen Ski Resort just steps away, you're also close to Madarao Kogen Picture Book Art Museum and other interesting sights.
Book your stay at Hotel Silk in Madarao for a memorable mountain resort experience.
Important Information
- Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Instructions: The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Beds are not included in the Room Only rate for children age 6 and younger. Extra beds are available on request. A fee of JPY 540 is charged at the property. Guests must be at least 20 years to stay in a smoking room.
Amenities & Facilities
- Free WiFi
- Ski storage
- Karaoke
- Wheelchair accessible
- Shopping on site
- Downhill skiing nearby
- Ski storage
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Front desk (limited hours)
- Free self parking
- Ski passes available
- Banquet hall
Rooms Available
-
Japanese Western Style Room (29-36sqm)
2 Twin Beds, 1 Twin Sofa Bed and 3 Twin Futons
312 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Desk, twin sofa bed, and phone
Comfort - Air conditioning and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Toilet paper
- Sofa bed
- Shampoo
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Twin Room (Western Style, 20sqm)
2 Twin Beds and 2 Twin Sofa Beds
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Desk and phone
Comfort - Air conditioning and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Toilet paper
- Shampoo
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Japanese Western Style Room (20sqm)
2 Twin Beds and 2 Twin Futons
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Desk and phone
Comfort - Air conditioning and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Toilet paper
- Shampoo
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Ahren (5/5): -
- ChengYu (3/5): -
- Evan (8/5): - The price The noise from the crowd
- Bo (9/5): Enjoyed the stay, breakfast was plentiful. - The common area was pleasant for us to get together after a day of skiing. Breakfast was good. I didn't like the uphill walk in ski boots.
- SHUSAKU (6/5): オージー村 - ガスストーブ完備で暖かく過ごせました。近隣に売店、レストラン、Barがあり便利です。 ベッドのマットレスが柔らかく 馴染めませんでした。
- Thomas (3/5): A health hazard and certainly not a 3 star hotel. Would not recommend - Relatively close walk to the mountain, good bar/restaurant on site. This place seriously needs to change the heating, they run kerosene/gas heaters which absolutely drench the entire building in a disgusting smell and made us all very nauseous. We asked for a different heater for our room as we believed ours had a leak only to be told they all were the same. We were given a small oil heater which unfortunately couldn’t provide enough warmth so the room was very cold most of the time. The bathroom had mould on the curtain and was extremely small. The wooden floor in the room splintered which meant there was bits of wood everywhere.
- crystal (10/5): comfortable, accommodating, friendly, awesome, will be back - the staff were over accommodating which made the stay stand out. Also loved the boiled eggs in the morning, they were scrumptious. A lot of places to eat around, convenience store very close for cheap dinner. Was abit of a walk up to the ski lift in the morning, (especially if hungover lol) but abit of exercise ain’t kill anyone.
- Chihiro (5/5): -
- Shinnosuke (2/5): -
- GEORGIOS (1/5): Αν δεν υπάρχει τίποτα άλλο μπορείς να μείνεις και εδώ - Για πρωινό είχαν μόλις βραστά αυγά, 2 είδη δημητριακά και φέτες ψωμί τοστ. Αυτό ήταν όλο. Στην περιγραφή του ξενοδοχείου λέει ότι είναι 300 μέτρα από τα σκι λιφτ και μάλιστα υπάρχει φωτογραφία του ξενοδοχείου από τα σκι λιφτ. Αυτό είναι απάτη. Η φωτογραφία είναι από άλλο μέρος. Το μπάνιο πολύ μικρό με άσχημη μυρωδιά. Το δωμάτιο δεν παρέχει τίποτα. Σε όλο το δωμάτιο υπάρχει μόνο μια μπριζα για φόρτιση κινητού ή άλλων συσκευών. Το επίπεδο καθαρισμού είναι κάκιστο. Το δωμάτιο εκτός από δύο μονά κρεβάτια δεν έχει τίποτα άλλο. Πιο σωστό για το ξενοδοχείο είναι ένα αστέρι, όχι τρία.
- Faye Carmel (3/5): Too expensive, poor facilities - Room was rather old, toilet is too cold. Toilet seat not heated. Cabinets are old and dirty. Staff not helpful with questions on food, restos and tours. Food were poorly prepared.
- Kohei (6/5): 海外旅行 - ゲレンデからさほど遠く無い、歩ける距離 日本語対応してない。簡単な英単語でチェックインチェックアウトらできるので問題はない。価格の割に食事が付いていなかったり、アメニティが少ない(歯ブラシ無し) 駐車場は斑尾高原スキー場の第一第二駐車場が宿泊対応なので使うといいです。
- Tyrone (8/5): Excellent location. Kind and helpful staff. Would stay again for sure. - Location was fantastic - next to restaurants and a convenient mart. The rooms were a bit older than the pictures reflected and there were VERY loud guests late at night.
- 見晴 (7/5): -
- Ashley (9/5): Great location, the best staff around and just made you feel welcome. - Great location and awesome staff! Nothing to report, we really enjoyed our stay.
- AKIHIKO (7/5): -
- Sock (6/5): Okay - The room was very warm. I understand it's during the holiday season, but the price is still too expansive for the size of the room and the simple breakfast provided.
- IZUMIDA (1/5): -
- Elbek (1/5): Unsafe, outdated, and overpriced — nowhere near a real 3-star hotel. - Nothing badly maintained, unsafe, and massively overpriced. Rooms are extremely old, tatami is falling apart, and windows have no locks or safety protection, making it dangerous for families. Facilities are almost non-existent, Wi-Fi is very slow, bed sheets are not changed, and only one towel is provided. Rooms are heated with gasoline heaters, leaving a strong smell that sticks to clothes even after leaving. Staff appear untrained with no uniforms, and service is poor. Breakfast is minimal and low quality. This place should not be marketed as a 3-star hotel and is not recommended.
- Leonardo (10/5): -
- Danielle (7/5): We enjoyed the location and would stay here again if we returned. - The location was great (10 minute walk to mountain, or a 2 minute drive. Parking lot up the road coast 1000 yen a day to park at, staff was wonderful, family room was spacious, plenty of bedding, the bar attached was convent and easy to get a table if you arrived when they opened. There also was a conscience store 1 minutes from the hotel entrance. The smell of the heater in the room was very strong. Breakfast was toast, hard boiled eggs, yogurt, cereal, juice and coffee. Same thing each day.
- tomikawa (8/5): -
- Suzuka (5/5): スキースノボするだけならOK - スタッフさんの対応は良い。 清潔感は微妙。部屋の畳は古くかなり服とかに付きます。部屋はかなり狭いです。朝食に和食はゼロです。
- Tatsuya (8/5): - ゲレンデまで徒歩で行けるので便利 乾燥室も広くスキー・スノボ目的なら優秀 部屋も広々としていました
- Verified traveler (6/5): おいしいごはん - 2泊泊まりました。 ごはんが連泊してもメニューが異なり、おいしい夕ご飯をいただきました。ありがとうございました。 コロナ対策は、徹底しているとは、思いますが、ご飯の時は、なるべく会話は、控えるようにしたほうがよいかと思います。 マスク外した時が1番感染リスクが高くなると思います。 それか皆 同じ向きで食べたり、間隔をあけるなどして 会話をするならマスクをしたほうがよいかとは思います。
- Benjamin (4/5): Dishonest hotel in Madarao - First off the reception has a strong stench of cigarette smoke. On check out the hotel demanded extra money than what was listed on the book page. They listed ¥150 per person per night which was fine however they wanted another ¥350 per person for heating cost!?!? Which was never listed during booking. The purpose of having hotel booking platforms are to list everything down so there are no surprises!
- Verified traveler (8/5): - 部屋は清潔感があり、快適に過ごせました。 ここは少し、と思ったのは、2泊しましたが手ぬぐいの交換がなかったことです。
- Verified traveler (6/5): - 階段がはがれていたりして、不潔だった。 洗面所用のタオルも欲しかった。 大浴場が、大浴場ではなかった。 部屋は広くて良かった。
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