Harbour Hotel & Spa Bristol
Location: 53-55 Corn Street, Bristol, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
Indulge in the ultimate relaxation experience at Bristol Harbour Hotel with access to the award-winning restaurant, bar, and free WiFi. Unwind in the en suite rooms equipped with Monsoon showers, plush bathrobes, and complimentary gin and sherry decanters.
Exquisite Dining and Social Spaces
Savor delectable seasonal dishes made from locally sourced ingredients at the Harbour Kitchen or enjoy a delightful afternoon tea at The Gold Bar.
Harbour Spa Retreat
Pamper yourself at the Harbour Spa with a range of treatments, indoor pool, hydrotherapy pool, steam room, and sauna. Book directly with the spa for a rejuvenating experience.
Experience luxury and convenience in the heart of Bristol. Book your stay at Bristol Harbour Hotel for an unforgettable getaway.
Important Information
When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.
Please note that use of the spa will incur an additional charge of GBP 10 per person per hour. Please contact the property in advance to arrange this. The use of the Spa is for those over 16 years of age.
All room rates, which include a breakfast, will be a continental breakfast.
Children aged below 16 years are not allowed to use the spa.
Children aged 16–18 years can only use the spa under adult supervision.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Non-smoking throughout
- Board games/puzzles
- Concierge service
- Kid meals
- Outdoor furniture
- Steam room
- Personal trainer
- Fire extinguishers
- Smoke alarms
- Key access
- 24-hour security
- Security alarm
- Key card access
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Swimming nearby
Rooms Available
-
Junior Suite
1 King Bed
366 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Travel crib
-
Superior Room
1 King Bed
291 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Travel crib
-
Suite, Corner
1 King Bed
344 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Travel crib
-
Deluxe Room
1 King Bed
323 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Travel crib
-
Superior Double Room
These double rooms feature an private bathroom with Monsoon shower. They have tea/coffee making facilities, a Nespresso machine, a mini bar and a flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Linen
- Bottle of water
- Cots
-
Standard Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with slippers. The double room provides a mini-bar, a tea and coffee maker, a safe deposit box and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Bathrobe
- Private bathroom
- Slippers
- Linen
- Bottle of water
-
Deluxe Double Room
These king size rooms feature an private bathroom with Monsoon shower. They have tea/coffee making facilities, a Nespresso machine, a mini bar and a flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Bathrobe
- Seating Area
- Private bathroom
- Slippers
- Alarm clock
- Linen
- Bottle of water
- Cots
-
Suite
All suites feature city views and a separate seating area. The suites feature a monsoon shower plus bath in the bathroom. Tea/coffee making facilities, a Nespresso machine, a mini bar and a flat-screen TV are provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Seating Area
- Private bathroom
- Slippers
- Linen
- Bottle of water
- Cots
-
Corner Suite
The Corner Suite features city views, with a roll-top bath within the bedroom, and a walk-in shower in the bathroom. Tea/coffee making facilities, a Nespresso machine, a mini bar and a flat-screen TV are provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Linen
- Bottle of water
- Cots
Guest Reviews
- Stuart (10/5): -
- Justine (10/5): Fabulous, would defo stay here again - Stylish boutique feel in a stunning building. Staff were lovely- they left me a good luck note and some chocolates as they knew I was going in for major surgery the following morning. So thoughtful and much appreciated! N/A
- Lindrus (10/5): -
- DAGAN (10/5): -
- Callum (10/5): - Got upgraded to a bigger room. Bed was so comfy and the upstairs bathroom was very well laid out and clean
- Pamela (9/5): Absolutely splendid and definitely hope to return very soon - Room was splendid. Location of hotel just right not too far from the station and very close to Bristol Beacon and The Hippodrome and in the Old City. Staff very friendly and helpful. Definitely the place to stay next time. Nothing could have been better. Loved everything about the splendid hotel building and the proximity to places we were going to
- Lisa (10/5): Best stay ever. Won't stay anywhere else in Bristol now i have found Harbour Hotel - Staff were lovely. So helpful and friendly. Bed was the best bed I have slept in. I did not want to wake up Nothing. Loved it all. They upgraded us it so was a lovely surprise.
- NIKOLA (9/5): Comfortable - Pretty much all Location was brilliant Reception staff was amazing It’s an old building so it’s a bit rundown. Slightly annoying that there is a charge for the spa when it’s advertised as a spa hotel
- Faye (8/5): - Location was amazing and close to everything that you need. The team there were polite and lovely. Tge room i was in was lovely, but the sofa in there could do with a clean, curtains were coming off the rail. The bathroom was amazing with bath and shower. The food was not very goof, i ordered poached eggs and they came hard boiled. Such a shame as the hotel was lovely.
- Hayley Joyce (10/5): Great location - perfect for town centre, harbour and the theatres and concert venues - Staff are very friendly and helpful. The day before, I received a courtesy phone call from the hotel telling me that on my day of arraival there was a half marathon taking place in Bristol which may lead to road closures until the afternoon - this was rally helpful and much appreciated as if we hadn't been told about this, it may have caused problems getting into Bristol.
- Asaduz (10/5): Great stay and comfortable - Great hotel and location. Comfortable and great service
- Leon (5/5): - Location was good. Not much space in room , cluttered, no air, didn use spa or pool due to availibity times which was main reason why went there , kept burning arm on towel rail as it so close to toilet and shower
- Natalie (7/5): - The location was perfect, and the breakfast was good The access to our room, felt it was going the back way. And I wouldn't say the room was perfect condition in comparison the cost of it for one night.
- Mark (10/5): Awesome - Customer service was great I didn’t see any negative
- Jemma (10/5): Absolutely fantastic! - This was honestly one of the best places I’ve stayed in a long time. The spa was perfect - great size and wasn’t over crowded. Can’t wait to come back. Also in a great location surrounded by restaurants and bars.
- Barbara (8/5): - Great location Shame the smaller bar wasn’t open
- Varcoe (8/5): Great location, perfect for what we had booked for our stay. - N/A N/A
- Kerry (8/5): -
- susan (9/5): -
- Benjamin (7/5): -
- Jonathan (8/5): Lovely hotel. - It’s a beautiful building with comfortable rooms. You have to pay for the spa.
- Katrina (9/5): Incredible hotel, do give it a try! - The property was beautiful, in the centre of Bristol. Staff were attentive, and upgraded us to a deluxe room. The spa facilities were incredible! My only faults was some dirty marks on the window netting and mould on the fireplace, but as reflected in my rating we found this extremely minor.
- Alex (10/5): -
- Powell (10/5): -
- roamingraisin (10/5): Great Hotel in The Old City - Stayed at The Harbour for two nights and loved it. It’s in a great spot in the old city, with loads of bars and restaurants nearby, and everything felt completely walkable — lively, but never busy or too loud. The hotel itself feels really unique (in the best way) and everything was absolutely spotless — genuinely one of the cleanest places I’ve stayed. Our rooms were lovely too: comfortable, well finished, and a really nice space to come back to after exploring. The spa is gorgeous, and I booked a deep tissue back massage with Martha who was fabulous — friendly, professional, and made the whole experience feel like a proper treat. We also ate in the restaurant and it was fab — great lunch, lovely cocktails, and a brilliant breakfast before we checked out. I was particularly impressed with the breakfast options: excellent cooked items as well as a really good continental buffet. All in all, it felt like a special little stay and I’d happily return — especially if you’re after somewhere stylish, relaxing, and impeccably kept.
- Jack (7/5): -
- Fadi (6/5): Overpriced & underwhelming - The bed was incredibly comfortable. The location is horrible. The noise outside was horrendous, all night hearing thinking music, loud people shouting, bottle bins being emptied, and then at 5am, the street cleaners came.
- Rachel (3/5): Sadly, disappointing - The staff were friendly and welcoming. Couldn't fault them at all. The room didn't match the description or photos. The outside of the hotel appeared run down and scruffy and sadly this continued into the hotel and moving through the hotel to our room. The room, despite being a superior, was very small and dark. It was scruffy with spilt drink on the doors and skirting. The tv on the wall was extremely small and the overall feel was that, generally, the hotel was very unloved. I'm not sure if the reviews from the various websites we looked at were current but after our visit, I don't think they were.
- Maria (5/5): Would avoid!! - Food The cleanliness was not up to any standards and the fact they charge what they do for that type of accommodation is very unreasonable specially for even trays being taken up to room service was £15 ontop of breakfast & then let us know because we booked on booking.com we could nit use the facilities unless we payed £10 pp and there was 5 of us for a birthday so there is £100 beforw we get to the room or even eat as they ask for a £50 upfront surcharge on checkin like i was very taken back as nothing was inviting luckily we stayed one night but for the money it was very disappointing when the the royal marriett hotel charges less but what impeccable standards all round even minus the pool i would definitely recommend but thr habout hotel I do not recommend to anyone as it standards even upon entering the hotel its very unclean and not kept.
- Joanne (8/5): Nice hotel. Friendly staff. - Nice hotel, good location Air con wasn't working. Was a short stay, so reported it and just used the fan provided.
- elisemarie19 (4/5): Disappointment after disappointment - What should have been great was just an overall disappointment. We arrived for check in at 3pm to be told our room wasn’t ready. We then proceeded to wait in the bar and made use of the free drinks tokens for the delay. 40 minutes later we made our way to our room to find the bathroom hadn’t been cleaned properly (someone’s dirty flannel and body wash left in the shower) and the shower hanging off the wall. When speaking to reception I was avidsed ‘we are very understaffed with housekeeping at the moment so’. This wasn’t my issue and by this point we just wanted somewhere to settle before our evening plans. After lots of back and forth of me being unhappy reception finally moved us to another room after telling us they were fully booked and were unable to - not sure why this wasn’t offered straight away but hey. We were then called and offered free breakfast for the inconvenience, a very kind gesture which we were extremely grateful for. When getting ready for our evening my husband then proceeded to notice the chair had screws hanging out of it where the top had become detached (another problem I couldn’t be bothered to raise at this point). We had a lovely evening out and slept really well and thoroughly enjoyed our breakfast the following day. We were asked if w enjoyed our stay and said yes because all issues had been dealt with (bar the chair which I did not raise). But unfortunately upon leaving the hotel in the following days myself and my husband have noticed we are covered in bites all over our legs. We do not have pets and haven’t stayed anywhere else. I have fed this back to the hotel who are conducting an investigation. With no doubt this will probably come back as ‘negative’ and the blame will probably sit with ourselves as the Manager who is dealing with it explained ‘it has been a couple days since your stay so’. So if you are happy with a hotel which continuously pushes the blame onto its guests for their staffing and cleanliness issues then by all means book this hotel. The harbour hotels we’ve already stayed in have all been amazing and we feel so let down by the way this has all been delt with being problem and problem.
- Andrea (6/5): -
- Jay (10/5): A luxury stay in the heart of the town centre - Incredible! I didn’t actually want to leave! I was there for a weekend and truly it’s a little slice of luxury in the town centre! Location was superb, staff were lovely, the room was beautiful and the breakfast (I had room service) was impeccable - the spa is £10ph if you book through booking.com but it’s worth it, really cool that it’s in the old bank vaults.
- Lisa (8/5): Fabulous central Bristol hotel - Brilliant location and lovely room Nothing
- UpsidedownGuitar (10/5): Harbour no Doubts - On an exceptionally quiet Easter Saturday evening, my colleague and I had the room - delightfully! - to ourselves, for much of the meal. Which was delicious, your lovely chefs evening uncomplainingly accommodating my request for “half-and-half” of 2 x mains! Exceptional tailoring to the diner’s whim! Thank you again dear HH; I shall be recommending you to My People. Paul.
- Rosalind (10/5): -
- Felicity (10/5): - The food was lovely and the rooms were very comfortable and modern. The spa is superb. Lots of mirrors but the lighting wasn't great. It's difficult to do makeup. The bathroom mirror has great lighting but is too far to see.
- O9424YClizb (8/5): Lovely spa hotel break - Lovely one night spa break. Room upgrade was a nice surprise. Room spacious, clean, amazing shower. Spa and meal package exceptional value. Had a very good massage from Martha, very professional and felt wonderful afterwards
- Compass25043739246 (10/5): A wonderful massage by Martha at the Bristol Harbour Hotel. - Had a wonderful massage by Martha at the Bristol Harbour Hotel. It was the first massage I had for a while. She was friendly and clear with options and instructions. The massage itself did the job and this particular ne made me wonder why I don’t have more. Recommended
- Nicola (9/5): Excellent location and hotel. - Great location & really friendly staff. Spacious, clean and with excellent food. I didn’t have a chance to enjoy the spa unfortunately as I had no time. Bedroom window overlooked a wall so dark, but the rest of the property was lovely.
- Saffron (7/5): Simple, adorable, modern. Ideal for couples looking for a affordable base - Very clean and modern Very basic - breakfast is okay not great
- Darren (8/5): Lovely hotel - Great location, large rooms with a super comfy bed, staff are very friendly and helpful. Bathroom is a great size with a deep wide tub. Sadly noise from local bars chucking out bottles into skips means it is noisy around 3am
- Alex (10/5): -
- RachelJayneT (10/5): Brilliant - Amazing spa day including outstanding massage from Martha. Great lunch and lovely facilities.
- Steve (8/5): - Bei g told there was a payment for the spa after wehadbooked
- Discover29115559750 (6/5): Disappointing facilities (especially rooms) brilliant staff - It is a shame the facilities didn't match the quality of the staff. It was my birthday on the first day and my boyfriend's on the second, and the overall experience brought down our celebrations. When we booked the staff were very helpful and friendly, we were given a very good value deal and were even upgraded, which meant we were very excited to stay. However, if I had known about the quality of the facilities I would have chosen a different hotel as it was very disappointing. My main negative experience of the stay was the rooms. The room we checked into (might have been 115?) was freezing no matter how high I put the heating on, and had a bathroom that was completely unusable for my boyfriend because the ceiling was so low. I am 5'2 and my boyfriend is 6'4, I couldn't imagine anyone taller than me being able to use it, he would have had to have sat on the shower floor to clean himself. Thankfully the staff were amazing and moved us to 315 immediately. It was better, but still not great. The sofa was dirty with stains on it, there were marks on the walls, and the duvet was too small for the bed meaning we were pulling it off each other in the night. Additionally the heating/air conditioning system was very loud. 315 also didn't have any slippers unlike the first room. I would have complained about the second room at the time if I hadn't already been fed up about the first room (and not wanting the bother the lovely staff again). Thankfully the bathroom and other amenities of the room were great, especially the selection of complementary water/gin/hot drinks/biscuits. The mini bar also had a good selection, however in 315 it was missing quite a few items. The breakfast food and serving staff were great, but the restaurant itself was a bit dirty, especially the giant mirror behind us which was covered in marks. The spa itself was excellent. However, we went down to it thinking they would have some slippers (as our room didn't have any) and they didn't either. The lady at the spa reception said she thought there might be a shortage at the hotel. This meant we had to walk around in bare feet trying not to slip over, especially unpleasant on the cold and wet floor of the changing rooms. The only private place to change was the two shower cubicles, and I had to throw a gown on the floor so that I could change. However I want to make it very clear that the staff are an absolute credit to your hotel, they were immensely friendly and helpful. When I came down to talk about the bathroom issue in the first room they immediately moved us to 315. When I asked about one of the missing mini bar items one of your staff went out of her way to find me one, and we were also quickly brought water/toilet roll. Additionally the spa receptionist was lovely. Also I wouldn't say that the hotel is disability friendly. Although the first room had an interesting design with steps up to the bathroom, this would have been a bit more difficult for me as I have joint issues and I wasn't told in advance. Additionally, the lifts are very small, I couldn't imagine a larger wheelchair fitting in them, especially with an additional person.
- TerenceSurrey (4/5): Will never stay at a Harbour Hotel again - Booked this Hotel for my wife's birthday and made a big mistake by doing that. On arrival at the Hotel we checked in and paid the remainder of our bill as we had only paid a deposit. We were the told we had to pay another £50.00 per night (£150.00) for our stay as it was a guarantee should we get drinks in the bar or eat in the restaurant.I was disgusted at this request but paid it. This amount was with held for 5 Days with my bank. We therefore decided not to eat or drink in the Hotel. We booked a Suite which in my opinion was no more than a large room. The bathroom was large but the bath tub is very difficult to get out of as there is no grab rail and also nothing to wash with until we asked. Also no grab rail in the shower with the water pooling as it was slow to drain away. The electrics in the room were suspect with the lights fickering which i reported and we assumed fixed this was not the case as the following evening all the main lights blew. I also reported a loose wall fitting light which was never fixed during our three night stay. A disappointing stay and the first Hotel that we have stayed in that did not acknowledge my wife's birthday.
- imohamme5 (1/5): Not an ideal experience... - Was modern and room was clean so thats the best thing i could say really. and they had slippers and lots of accessories We experienced several issues during our stay. There was no parking available and we ended up receiving two parking tickets. When we arrived at around 11 pm it was raining heavily and very cold. The staff would not open the gate until we showed proof of booking. Even after that they had to return to the desk to verify the reservation which meant we were left waiting outside in the cold and rain for around ten minutes. The room we were given was very small and had no heating. The room was extremely cold and despite raising this we were not allowed to switch rooms. This made the stay uncomfortable. We were also informed that guests who book through Booking.com are charged ten pounds per person to use the pool whereas guests who book directly with the hotel can use it for free which felt unfair. On a positive note the room itself was clean. However overall the lack of heating, poor arrival experience and additional unexpected charges made the stay disappointing.
- Ross (10/5): -
- ryan (10/5): - Beautiful hotel throughout, the spa is amazing and I loved that it still has the old bank vault doors down there. Will definitely stay again Only bad thing I can say is that the bathroom was a bit tight and narrow
- Sharon (4/5): With more care and attention to detail it might have been better - The shower and the location Bathroom small like a sewer Cleaners lost or stole some make up Pillows were too big for the pillow cases and just got stuffed in… very uncomfortable
- Barbosa (3/5): -
- Gemma (9/5): - The temperature in the room and bathroom was tropical.. thankful for the fan in the wardrobe :)
- Ethan (10/5): -
- Simon (6/5): Nice enough but overpriced. - Location. Friendly staff, if very young. Spa is tiny. Thecswimming pool is 4 metres long. Too many steps. Lifts not working. Very poor Room Service menu. Overpriced to be honest. Pleasant and clean but definately overpriced.
- Danielle Ash (6/5): - Great location for the theatre, very comfortable bed The room was quite dusty , stains on dressing gown which felt old and very small .
- John (10/5): -
- Beal (9/5): -
- Helen (10/5): - Location. Comfy room.
- LucieLu144 (10/5): Excellent stay - Wonderful overnight stay on a Friday ~ brilliant central location. Check in staff on reception were so welcoming friendly lovely and helpful. Spa was fabulous! Steam room, sauna, jacuzzi and small pool - all so clean and delightful underground peaceful experience. All the wonderful extras in the room for decent tea and coffee. Breakfast excellent, paid for not included. And lovely drinks menu at the bar for pre-dinner tipple. Loved my stay. Highly recommend.
- James (8/5): -
- Pauline (10/5): - Great location, friendly staff + helpful
- Emily (9/5): -
- John (10/5): -
- Angela (7/5): - Could have been cleaner. The shower curtain should be replaced or cleaned. Same with the soap/shampoo dispenser in the shower was not clean nor the hand held shower head (did not use it).
- Maddie (8/5): -
- jones (10/5): Tranquil warm ambience, lovely - I liked the warm welcome and the privacy, although reception was always manned if we needed assistance So lovely thankyou I couldn't find any fault whatsoever
- Engelbrecht (10/5): - It was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very comfortable
- Gill (10/5): Perfect - Stayed before. Upgraded to a superior room. Had booked a spa package in spa. Perfect. Really central for everywhere. Spotlessly clean
- Simpson (1/5): Disappointing. Cleanliness is below minimum standard. - The staff were helpful and tried their best to rectify the issues we had. The first room we were allocated had a sweage smell in the corridor and in the bathroom and the shower overflowed. We were then moved to a room that had a dirty toilet seat, the carpet was filthy. We ordered room service (a few drinks) and it took over 30 minutes, and we had to call to remind the team. The spa was not very clean either. I have reached out to the hotel following our visit, for an apology at least but have had no response. Very disappointing stay.
- marilyn (8/5): Querky and very pleasant staff - Querky spa área. Liked steam room and jacuzzi. Swimming pool very small We were upgraded to the Corne room. It was rather crowded out by large bath in living room and very large chez lounge under the TV! However beautiful shower room and comfy bed.
- Bradley (10/5): -
- KCWorcs40 (10/5): Fantastic Conference Venue - Absolutely fantastic! Cannot praise the Conference team enough. If you’re considering holding an event here, do it! The staff go above and beyond and the food is fantastic. We will definitely be back! A special thank you to Emma and David too.
- Vaughn (5/5): - Friendly and helpful staff, clean and comfy rom Location and probably down to my lack of research. Next door is late night bar... 4am late and then clean up fo the bottles and street after so not a great nights sleep
- Chris (10/5): - Steam room out of use
- Shane (5/5): Clean tidy comfry stay - Was close to pubs and restaurants so we didn’t need to walk far The bathroom area was to small although it was nicely decorated, modern, the headroom getting out the shower was to low, Hit my head a number of times. The sauna being closed would have been good to tell us before we booked. I booked this night away for my girlfriends birthday again just would have been good to now.
- Jamie (1/5): - I gave them a birthday cake to put in the room, and they didn’t take any care with it, it was all squashed and damaged
- antoinette (8/5): -
- Gayle (8/5): Lovely mini break , great hotel , great location - Lovely room , upgraded foc . My partners birthday and a complimentary box of chocs were put in the room Spa very small , steam room not working
- steve (9/5): - Very cosy and comfortable room, helpful staff, complimentary drinks Spa was just what we needed after our train journey to Bristol Steam room out of order
- shaun (10/5): - Everything Nothing
- ian (6/5): Ok. Expected more. Not as good as other harbour hotels - The location was excellent. It took over 30mins to get a hot drink st breakfast and then when served the cafetiere was only hot water; no coffee. The breakfast was 45mins, and then elements missing. The advertised 20% discount for parking didn't materialise. Their discount card didn't work.
- arash (8/5): -
- Voyager18036427124 (6/5): Not so high class an experience. - Great location, but for the reputation and price of the rooms, I was left underwhelmed. The cleaning of the corridors needs attention as very dusty ledges and carpets needed a hoover. The room was nice, shower gel had not been topped up, so had to use hand soap. Breakfast was the big issue. Only 2 staff serving. Breakfast room was full. Tables were not cleared quickly and a queue built up for tables. We waited 1/2 hour for coffee and tea to be delivered to the table and we had to ask then twice. When the coffee came there was no coffee in the pot, just water, so we had to wait again for another pot. They had run out of spinach, so couldn't have eggs Florentine. My husbands full breakfast had no bubble and squeak or hash browns with no explanation. Not what I would expect from a high class hotel.
- sarah (8/5): Comfortable and great location - Central location, friendly staff, comfortable bed and loved the Gin in the decanter in the room. Bathroom had a strange smell - but accepted this as it’s an old property
- Scott (9/5): Worth a trip - Easy to get to. Great location, staff made to feel welcomed. The spa facilities were very nice but there is an overcrowding issue. Spa is not the biggest so felt very crowded when I went.
- Troy (10/5): -
- Martin (7/5): Almost perfect - The spa is really nice I do wish you could just go down whenever you want, the location is amazing your a 5-10 minute walk away from pretty much everything in the centre One of the pillows was still dirty after being delayed going into our room as it wasn't ready, at night you can feel the bass from another event being held in the venue
- maggiedR1549IT (10/5): Amazing - In Bristol for a weekend and looking for a nice venue for lunch,my daughter and I chose The Harbour Hotel. The very BEST decision. If you think that fish and chips is just an everyday meal think again. We ordered in this case , fish of the day was haddock and chips,we also had sides of beautiful samphire and green veg. Recall the best fish and chips you have ever had and times it by ten. My daughter's age and mine equal 103 and between us we agreed it was the best fish and chips we had ever had. Made even more enjoyable by our lovely menu advisor Maye. A lady who really knows the value of customer service. We could not fault one single moment of our time at the Harbour Hotel. Superb and thank you. We will be back ❤️.
- Chloe (9/5): Relaxing and has a luxury feel - Location was next to everything! Some parts of the spa were closed for repair and they did not tell us in advance of our stay
- Danny (7/5): -
- Frances (8/5): Great location near the fabulous Marmo restaurant - Loved the comfortable bed, my family and l all has some rested sleeps after our journey from London. Didn't like dripping water running down wall from bathroom above us. I has some personal items on the window sill which got wet but other than that mishaps all good.
- James (10/5): - air-conditioning fan from the kitchen was on all night and very noisy
- PhilM_Bath (10/5): A Great Events Team - Our family stayed at and hired the Blue Room Event venue for a small wedding reception. From our first meeting with the Event Team to our departure ( few weeks later) the Harbour Hotel staffs' service was exemplary. They dealt with our many requests with sensitivity, professionalism, and warmth. The Event was meticulously planned and despite the many last-minute changes resulted in an outstanding wedding reception. Their attention to detail during the planning gave us confidence it would be a success. The Blue Room and Bar are an excellent location for a small intimate wedding reception for 15 people. It is next door to and a short walk from Bristol Registry Office. The Hotel rooms were well equipped, comfortable and met all our needs. The food and wine were exceptional and all our guest commented positively on presentation and quality. Its location in the centre of the city and a 15 minute walk (5-10 minutes by taxi) from Bristol Temple Meads Station makes it a great location for exploring Bristol. It is a Hotel where staff are focused on customer satisfaction and attention to the small details. Strongly recommended.
- Firetri (8/5): Enjoyable - Lovely hotel in a great location. Staff were very nice and provided all the information required for our stay. Room was very nice the only two downsides were noise from the lift next to room and the noise of the bottle bins being emptied from the bars and pubs near from 0600hrs.
- Leon (8/5): -
- K9638YIcathyf (2/5): Terrible - What a terrible experience, staff were extremely rude especially a lady in restaurant very tall and blond I didn’t catch her name but she acted like it was my fault they messed up and booked me in. hot water was off, spas steam room and hydro pool broke, there was an event going on in both the restaurant and golf bar and we were not able to have room service even tho we had booked a table in the resturant but couldnt have it as the event was on which we were not informed of spent 200 on a room for every aspect of the hotel to either be broken down or off limits will NOT be recommending
- Darren_9999 (8/5): Lovely room for a short stay - Easy check in meant we could leave our bags earlier in the day and they were delivered to our room. The room itself was large with a very comfy bed. The bathroom too was spacious with a large tub and shower. Only downside was that the noise from the bar opposite when they were throwing out empty bottles meant we were woken up a few times by the smashing of bottles into there bins.
- Emily (10/5): Amazing - The best hotel in Bristol. Just amazing! Loved everything and great value. The spa was brilliant and the room was so comfy and luxurious. It was a splendid stay.
- susan (3/5): Disappointing. Lots of quirky details but overall cleanliness , lacking . - Friendly staff Good well cooked breakfast Stained carpet in room Stained carpet in hall by room Hair in bathtub Steps to swimming pool were steep and had no handrail so inaccessible to me . Very hot and humid in pool / jacuzzi area . Felt claustrophobic and airless .
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