Toya Kanko Hotel
Location: Toyako Onsen 33, Lake Toya, jp
Star Rating: 3 Stars
Property Type: Ryokans
About this Property
Unique Hot Spring Baths in a Cave
Experience the ultimate relaxation at Toya Kanko Hotel with hot spring baths located in a cave, offering stunning lake views. Guests can also enjoy indoor and outdoor baths for a truly rejuvenating experience.
Authentic Japanese Experience
Immerse yourself in Japanese culture with traditional tatami rooms featuring futon bedding, a stone sauna, and the option to wear a yukata robe. Enjoy modern amenities like free Wi-Fi, a TV, and a small fridge in rooms with lake views.
Delightful Dining and Recreational Activities
Indulge in a Japanese breakfast and multi-course dinner with local specialties. The hotel also offers a playroom for children, a games corner, and the convenience of coin-operated laundry facilities. Unwind with drinks at the bar after a day of relaxation.
Book now to experience the perfect blend of tradition and comfort at Toya Kanko Hotel.
Important Information
Policies
Check-in: 02:00 PM - 07:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Sauna
- Table tennis
- Non-smoking throughout
- Public Bath
- Front desk (limited hours)
- Free wired internet
- Playground on site
- Self parking (surcharge)
- Free beach shuttle
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Games
- Bicycle-friendly property
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Japanese-Style Room with Lake View- Breakfast included
Room featuring views of Toya-ko Lake, a tatami (woven mat) floor and traditional futon bedding. It's furnished with a TV, a small fridge and a safe. A yukata robe can be chosen at the front desk. Includes breakfast.
Max Occupancy: 7 (5 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Tatami (traditional Japanese flooring)
-
Room with Tatami Area and Lake View- Breakfast and in Room Dinner included
Room featuring views of Toya-ko Lake and a tatami (woven mat) floor seating area. It's furnished with a TV, a small fridge and a safe. A yukata robe can be chosen at the front desk.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Tatami (traditional Japanese flooring)
-
Japanese-Style Room with Lake View- Breakfast and in Room Dinner included
Room featuring views of Toya-ko Lake, a tatami (woven mat) floor and traditional futon bedding. It's furnished with a TV, a small fridge and a safe. A yukata robe can be chosen at the front desk. Includes breakfast and dinner.
Max Occupancy: 7 (5 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Tatami (traditional Japanese flooring)
-
Suite with Lake View - Breakfast and in Room Dinner included
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds and 3 futons.
Max Occupancy: 7 (5 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
-
Japanese-Style Room with Lake View- Breakfast and Restaurant Dinner included
This family room has a seating area and air conditioning. Please note that dinner will be served either at the restaurant or in a Japanese-style dining hall.
Max Occupancy: 7 (5 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Tatami (traditional Japanese flooring)
-
Room with Tatami Area and Lake View- Breakfast and Restaurant Dinner included
This quadruple room has air conditioning and seating area. Please note that dinner will be served either at the restaurant or in a Japanese-style dining hall.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Tatami (traditional Japanese flooring)
-
Twin Room with Mountain View
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
Guest Reviews
- YU-CHUNG (9/5): -
- ShuennGi (10/5): -
- Vernice (7/5): Comfortable stay near the Lake - If you like old hotel Showa Era vibes, then go for this hotel. It feels like time stood still in this hotel - old furniture, flooring, arcade machine and darker alley ways. Amazing view of the Lake from our room. Breakfast buffet was basic and decent. Hotels along the lake tend to be expensive and this was one of the more affordable ones. My travel companions preferred a more modern looking hotel!
- TOSINORI (9/5): -
- Chiang (6/5): - 男生裸湯可以看到煙火，早餐很好吃很讚。 空間太小沒有行李擺放區，門鎖太舊。
- Pirom (6/5): This hotel may good for tour group stay but not for individual or family. - Llocation which can see Yōtei San clearly Breakfast which has less food and not variety . It’s food like Chinese’s food. Poor arrangement , many Chineses from Chinese tour which are in the same area . Very noisy.
- MINGTSEN (9/5): -
- Quynhnhu (10/5): - Room with nice view. Good location
- MEGUMI (8/5): - 朝食の時、席を案内して下さる男性2名の職員さんの言葉や表情がとても良く待ち時間が長かった事など忘れる位、心地良かったです。素晴らしいと思いました。 エレベーターが混んでいたので階段を使ったのですがゴミが気になりました。
- Shmuel (5/5): Below expectations. Certainly for the price paid. - The location of the dining room with reasonable food quality. A bit strange that the front desk man told us that the hotel does not help with the luggage (we talk about two guests approaching 80). The maintenance of the onsen is below Japanese standards- a bit neglected.
- Hisashi (5/5): - 洞爺湖の景色は最高でした。 客室・設備さ
- カマタ (8/5): -
- Che Yu (4/5): - 除了是洞爺湖第一排以外其他沒有什麼可以稱讚的了 打掃衛生需再仔細一點
- Rattaporn (9/5): - Comfortable stay with the really good view.
- xiaojun (9/5): - 窗外风景令人惊叹。泡汤方便，晚餐不错。服务不错。
- 宜倫 (8/5): - 位置 屋況老舊
- Tzu-Shun (9/5): 員工友善、房間景色優美 - 員工友善、主動給予幫助 可觀賞洞爺湖及羊蹄山
- 喬 (7/5): - 房間湖景非常美麗 餐食有待加強
- Chia Yin (7/5): - 離洞爺湖很近，隔一個窗戶，可以很清楚 設備偏老舊
- 高 (8/5): -
- Lin (10/5): - 地點很棒，感謝招待
- 高 (8/5): -
- HUIJU (4/5): -
- Chia-hung (8/5): - 服務人員解說細心 設備老舊
- 藤井 (8/5): 満足！ - 部屋からの洞爺湖の眺めは本当に素晴らしいの一言です。 スタッフさんもとても親切に接してくださいました。 また、泊まりに行きたいです。ありがとうございました。 特によくない点はないです。
- Bi Quan (10/5): The facilities are a bit old (but not worn), but the place is really clean and well maintained. The food was fantastic a -
- TATSUYA (8/5): - 部屋の窓からの眺めがとても良かった。 町の中心部にあるのも便利。 値段からしたらかなり満足。 大浴場（男湯）からの眺めが残念。 洞爺湖がほとんど見えないので。
- Win (5/5): - Location and beautiful view The pillows were bad. Room is outdated. Couldn't find the public bath for women. Insufficient information.
- Shirlene (10/5): - Had a lovely stay at Toya Kanko Hotel. The highlight is definitely the stunning view of Lake Toya right from the room. Waking up to the lake scenery was so peaceful. The onsen was relaxing and the staff were friendly and helpful. A great place to unwind and enjoy the beauty of Lake Toya.
- Chihyi (8/5): -
- Berlian (10/5): Will come back agaim - Good location Breakfast need more quality food
- HE (4/5): 非常不理想 - 全房间我只看到一个插座，感觉走进太奶奶的奶奶家，设施老得要命
- Philip (8/5): - Bus stop right outside. Nice cave spa, kind staff and good breakfast! Old, but fine!
- Adrien (8/5): -
- mahendra (4/5): -
- Chiwei (6/5): - The parking lot staff clear out the snow on our car for us, that was very sweet of him. The in room dinner was neat. Not a friendly hotel, and it is VERY OLD and you get yell at if you speak English apparently. Didn't even bother to use the onsen although we still got charged for the osen tax. The breakfast is really not impressive to be honest....
- HUANG (9/5): -
- TAKAYUTI (10/5): Onden Excelente - Localizai Nada
- Pi Hsin (8/5): 賞景位置極佳，晚餐美味，溫泉棒極了！ - 湖景房一開窗就是美景！飯店對面就有超商十分便利。 設備較老舊，是老飯店的風格
- juiwen (8/5): -
- Chia yi (1/5): - 景色很美 前台服務人員欠缺訓練，尤其是資深的人員！
- Hisano (5/5): - 花火を見るには良い。 Wi-Fiが遅い
- MINA (4/5): それなり。 - 窓からの眺め。 花火を見やすいこと。 建物が古いこと。敷き布団が薄いこと。
- Jian (7/5): -
- Muskat (10/5): -
- 冠勳 (10/5): - 員工超頂，態度親切。
- SHIO (8/5): -
- Marie (10/5): Love the place although a bit dated but it gives a sense of nostalgia with very nice lake view - The view of the room Nothing
- PING HSIANG (10/5): 氛圍感很好的旅社 -
- Pei Chun (8/5): -
- WenTien (6/5): - 溫泉很好 台灣籍的胖胖女服務員（實習生）態度不好！ 老師加油喔！
- John (8/5): Clean, comfortable room with view. Good breakfast. Staff could be a bit more friendly. - Breakfast was good , clean room with view and good room size They charged us an Onsen Tax when I didn’t use the Onsen and didn’t know there was a charge.
- Kao (10/5): - 飯店可以在jr站免費接，回程只需先預定，一人100日圓的車資配合jr的時間送到車站，很方便~房間雖然有年記，但是非常乾淨，cp值超高
- Shu-Mei (8/5): -
- Jack (9/5): - 温泉最高です！
- Huihua (5/5): 除了早餐令人感到失望，房價與提供的整體環境不成正比，其他都能滿意。 - 風呂溫泉 早餐整體食物希望能更用心
- Yu Leng (8/5): -
- RUTCHANEE (7/5): - all is good -
- Yu Leng (9/5): -
- Yihuei Lin (8/5): -
- CHING PING (9/5): -
- JING (5/5): 性价比一般 - 地理位置好，员工服务热情，湖景房间正对羊蹄山，洞穴温泉不错 房间小，设施太旧
- WEN CHUN (9/5): -
- Jeremiah (1/5): - Issue with booking was very hard to resolve and seemed like they wanted me to pay them double.
- Ming Deh (8/5): -
- Ming Deh (8/5): -
- Ming Deh (8/5): -
- HENRY GAN (6/5): - Room was comfort and suitable for family. Onsen was good. the washing machine & dryer facility need to improve. Old and not enough.
- 蘊庭 (10/5): -
- KUANG YUAN (8/5): - 泡湯舒服 榻榻米的床
- Ya-ting (10/5): -
- I-Ting (8/5): - 有接駁車、酒店前面就有站牌、風景優美，房內可看到湖景、有會說中文的工作人員、泡湯跟房內都有乳液等保養品 泡湯區未提供浴巾，要自行從房內帶去，不太方便且未有袋子可使用
- Kuo (8/5): -
- ヒサオ (9/5): - 朝食はバイキングでとても良かったです。朝カレー。ビーフカレーでとても良かったです。 夕食も美味しかったです。御膳でしたが量も質も良かったです。 温泉も暖かめで良かったです。 特になし
- Fuengfa (9/5): Excellent stay. Great location. Good breakfast - The hotel is old but clean. Facilities are great especially the onsen. Location is superb. Need renovate in the room
- Jiayin (8/5): - Great private hot springs bath It’s a little bit dated and could use a renovation
- Chih Yuan (5/5): 如果喜歡體驗傳統日式住宿的人，一定喜愛這家的風格。 - 住宿地點很棒，擁有絕佳的湖景風光。晚上也可以在房間就看到煙火秀。飯店有很多台灣去的旅店服務人員，每個都非常專業與熱心。旅店各處充滿了日式傳統風格，我們住的是和洋房，飯店人員也是準時替我們鋪床。飯店有提供車站接送服務，每個人300日圓，Checkin時可以先跟櫃台登記。 飯店的裝潢有點舊了，建議應該要逐步更新。我了解湖邊海鳥很多，難免有鳥屎，但窗戶上的鳥屎實在很殺風景。和室的房間玄關有點小，對大行李箱的客人會有點擠，也許之後可以改成有置放行李廂的地方。溫泉與退房的時間，建議要延長一點。同樣的住宿價格，但通常會得到一個更精緻的住宿環境。
- Teo Siew Boon (7/5): - The location is good with excellent view of lake toya and the fireworks. Breakfast and dinner provided as half board is average. Toilet is very small and the furniture and room is quite dated. We did not use the public bath but have to pay the tax.
- JIN (9/5): -
- Hsiao Ting (8/5): - 湖景房可以直接看煙火很方便,地理位置就在公車站旁很方便,早上可預約飯店接駁服務很貼心,不用趕道南巴士 房間略小,wifi幾乎連不到,晚餐口味偏鹹
- Ernie (10/5): Great location, pricing, dinner omakase & onsen! - The location, onsen and dinner omakase were 10/10. Facilities are old and worn, but expected for a hotel as old as this classic, nostalgic ryokan is. Price for value hard to beat. I would definitely rebook. Old and worn...they could use a major renovation, but if it likely means a big increase in pricing, i would gladly prefer the status quo!
- Henry Wai Yin (8/5): -
- Kwan On (10/5): - My room was 5/F and saw the fireworks display from room clearly. That is amazing 👏 🤩 No
- Yu-Lin (9/5): -
- I-Fang (8/5): -
- Chao (8/5): - 房間非常大且看得到洞爺湖，景色很棒 房間感覺沒很乾淨，有大灰塵
- Chenghong (10/5): -
- Wong (7/5): - 景色及晚餐 早餐差，款色及份量少，人多時供應不足，沒有刀叉及熱水供應。故付了早餐費但沒有食早餐！
- Hoo Shoon (6/5): -
- Alan (9/5): -
- junko (10/5): - 夕食が美味しかった 特になし
- DOUGLAS (10/5): -
- meiling (6/5): 若有機會不會再考慮入住 - 設備雖舊但是還蠻乾淨的 4人住宿，櫃檯堅持只能給一隻鑰匙，實在不方便，變成所有的人都要綁在一起進出
- NG (9/5): - Cosy rm Abit crowded
- NG (9/5): - Cosy room w great view Abit crowded
- YI TING (10/5): 值得入住 - 風景 沒有
- こが (7/5): -
- Zachary (9/5): -
- YINFANG (8/5): 房間乾淨、空間大 - 漂亮的湖景 價格不夠優惠
- JUI JUNG (9/5): 地點佳走出去就可以欣賞煙火~有台灣接待員特別親切~接駁服務很方便搭乘火車造訪~ - 員工服務一流 無
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