Twangale Resort & Spa

Name: Twangale Resort & Spa
Address: plot no.pp mukwa drive Eureka park,lilayi, Lusaka, zm

Location: plot no.pp mukwa drive Eureka park,lilayi, Lusaka, zm

Star Rating: 7.4 Stars

Property Type: Hotels

About this Property

Outdoor Swimming Pool and Relaxing Garden
Twangale Park Hotel in Lusaka boasts an inviting outdoor swimming pool, perfect for a refreshing dip under the African sun. Surrounded by lush greenery, the hotel's garden and terrace offer a serene escape for guests looking to unwind and enjoy the peaceful ambiance.

Diverse Dining Options
Indulge in a culinary journey at Twangale Park Hotel with a restaurant that serves a variety of cuisines including African, American, and British dishes. For those with dietary preferences, a vegetarian menu is also available upon request, ensuring a satisfying dining experience for all guests.

Family-Friendly Amenities
Families staying at Twangale Park Hotel can take advantage of the children's playground, providing entertainment and fun for the little ones. With thoughtful amenities such as kitchenettes in some rooms and free WiFi throughout the property, the hotel caters to the needs of both adults and children alike.

Experience comfort, convenience, and relaxation at Twangale Park Hotel - your ideal choice in Lusaka.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 02:00 PM - 09:30 PM

Check-out: 11:30 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Shuttle service (additional charge)
Concierge service
Kid meals
Outdoor furniture
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Key access
Food delivered to guest room
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Playground on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request
Art gallery on site
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Swimming nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Junior Room

1 Queen Bed
Internet - Free WiFi and wired internet access
Entertainment - 52-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
Executive Room

1 Double Bed OR 2 Twin Beds
1033 sq feet

Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 52-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
Queen Room with Pool View

A seating area with a flat-screen TV, air conditioning and a balcony are available in this spacious double room. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Desk
- Seating Area
- Sofa
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Pool towels
- Trash cans
Executive Suite

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Double or Twin Room

The spacious twin/double room offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Double Room with Balcony

The double room's kitchenette, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The spacious double room features air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access

Guest Reviews

Vikwato Kamanga (8/5): -
senzeni (9/5): Lovely and peaceful - Clean room
Xamuel (8/5): - The facility, stuff and break fast on point Less air ventilation in the rooms and the bed was making noise with any for of movement.
Manda (8/5): Comfortable and clean environment - The breakfast was fresh and facilities clean Nothing i can point to, everything was ok
Gambura (1/5): - Nothing! Absolutely stupid payment system, they made us wait at their reception because they would not deduct funds from the card I put! They ask me to pay cash, asking me to make a bank transfer...such an inconvenient system when I booked via booking.com
Ian (3/5): Terrible - The location and surroundings 1. I expected an air conditioned room - NO AIR CONDITIONING, on reporting, there are tons of excuses and no action 2. Dinner was not up to standard 3. There were noisy maintenance workers working in the passage, painting when I am trying to sleep 4. Your service goes from bad to worse, i reported the dinner service, nothing has changed
Nontokozo (9/5): I enjoyed it - Lovely, clean, good value for money. Good food. Friendly staff Slow service.
Mohamed (7/5): Good -
Nicholas (8/5): Very good - Very luxurious and the staff very friendly No hot water
Chewe (8/5): Lovely stay. Would do it again - Overall stay was lovely. Got to go to the spa which was amazing. The food portions were huge so we loved that. Despite the power crisis they have really managed the place well Breakfast could be better but it was alright.
Ian (4/5): Not certain if I will ever return. - First night food was fantastic! Second night, same meal, the food was disgusting! Initially, TV and telephone did not work, soap dispense in the shower was empty.
Ian (6/5): This evening's meal was disgusting! Considering cost and room service, very expensive - Generally, very good! On the 4th / 5th, I would have offered a 9 out of 10. There were some minor issues with the room, TV not working, telephone not working. Food was incredible, I ordered a T-bone steak, it was to perfection. Breakfast, breakfast starts at 06h30, at 07h00 the staff were still preparing for breakfast, totally unprepared!!! On the 5th / 6th, all issues addressed, ordered the same meal as the previous night, as room service, IT WAS DISGUSTING!!!!! Steak was cold and extremely tough and the knife provided was not a steak knife and was so blunt. The meal took about fifty minutes to prepare, whereas on the previous night, it was served within thirty minutes.
Emma (10/5): Serene and beautiful property… a great stay if you want to get away from the noise of Lusaka. Will definitely be returni - Pretty much everything! The staff were always willing to accommodate and were very polite. The room was a great size and I loved the inbuilt furniture style. I wish they had an actual double bed in the double room, versus 2 twins combined. Made the bed a little uncomfortable
Alfred (8/5): Very enjoyable - The food was delicious and the staff was very welcoming
Veronica (10/5): Excellent - The buffet breakfast was delicious and had a variety of healthy food. The air conditioning system should be connected to the generator in case of power outages
Ann (4/5): Disappointing - It’s a nice place The staff were not welcoming when l arrived , they watched me from the car pushing my own two big bags and noone assisted me,
Samantha (9/5): Excellent property - Beautiful property Nothing
Stacey (4/5): Double rooms aren't worth the money - The breakfast has a great variety, and the staff are excellent, they even remembered which sauce I like and brought it to my table without me asking. The peacocks are a lovely touch and there's something about Twangale's shampoo that makes my hair look absolutely great! The double rooms are along a corridor, much like a cheap hostel. You hear every single footstep and midnight conversation as other guests are coming back to their rooms, sometimes intoxicated and shouting. The keycards make a loud beep and the doors click so loud when closing again that it's impossible to sleep solidly through the night, you hear absolutely everything (and I'm not even a light sleeper!) On top of all this noise, you have the generator running constantly. The last time I stayed in a suite which was much better, but considering the price of the double rooms, which is all I needed, it was terrible value for money.
Nate (10/5): Exceptional -
Henry (9/5): Superb -
Eugene (5/5): Passable - The food was excellent 👌🏽, my compliments to the chef/s. Lots of lovely different flavours. Linen was clean and fresh. The staff were wonderful, extremely friendly, and always went the extra mile. Cockroachs in the bathroom and a dead one on the hand towel. Side lamps were not working.
Teresa (9/5): Superb -
Frank (4/5): Visit marred by poor maintenance and totally overworked receptionist - Value for money; large rooms and comfortable beds; good air conditioning First room provided the bathroom light didn't work. No problem get maintenance to fix it. Instead was moved to another room at 9.30 p.m.. That was when I realized that the room wasn't really ready for the customer - the light switch was hanging off the room in fact... dangerous and unsightly.... The room I was shifted to was an upgraded room - huge. Both rooms had very comfortable beds. The new room... tried to take a shower.. no water coming out the hot water taps. No water coming out of the hot water bath tap. No water coming out of the hot water tap in the basin. Eventually they turned on the hot water and it worked but such basic things really concerned me.
Cobus (5/5): Passable -
Ashc (8/5): Very good -
Kadima (8/5): No - No N/a
James (6/5): Pleasant -
Chungu (7/5): Good - was ok In one room, there was no hot water in the shower.
Townsley (8/5): Enjoyed our stay. - Good selection of tv channels Generous portion and tasty food.
Shaun (8/5): Very good -
Digital (1/5): Bad -
Natasha (8/5): Very good -
Lee (7/5): Good -
Mkratzi (7/5): Stay was fine - good place for travelers! - Actually a nice area but the rooms need renovation - and better maintenance - the management should visit the rooms here more often. It's clean, the staff are friendly. The food in the restaurant was good. A good hotel if you are passing through and definitely worth a stay once the rooms are perhaps renovated. Fly screens broken - fittings in the bathroom/shower old and partly not working, terrace very careless and the furniture very neglected. Even when I asked the staff, nothing was fixed.
Jeremy (7/5): Two nights in Lusaka - Good food in the restaurant, staff were helpful, place was quiet It was a bit further out of town than we thought....
Musonda (7/5): Good -
Amos (10/5): Exceptional -
Michael (6/5): One night stay. - It was a nice room. Good bed etc. but the shower, water pressure was very low. Not a pleasant shower at all. And they don’t even have a soap holder of any kind in the shower. Which is not acceptable for a hotel
Moyo (9/5): Superb - Wait staff were nice Bathroom amenities need attention. No soap stands and toilet roll holders
Dixon (9/5): Superb -
Sean (5/5): Adequate, could do better, felt that it was overpriced for the hospitality and services delivered. - Restaurant staff helpful, pool area nice, location good. Room well cleaned. Check-in, awkward rate debacle, had to pay on site, convoluted and very uncomfortable “what rate were you quoted” scene. Clearly illustrating there were multiple rates and my custom/price would depend on my answer. I found this rude, I am a guest I would like to think I was paying the fair market price for what was provided. As opposed to whatever internet splurged ad I clicked. Additionally this was fueled by a wildly disparate bank rate on the local currency that left me feeling ripped off. Check-in staff were disdainful and condescending around this. Proudly informing me that the booking agent I used was the source of my current awkward discomfort. I don’t know the rates, I paid online and thought it was sorted. I am not a criminal and I don’t know what rate sheet or hotel insider process you want me to know. It was not pleasant. Building where my room was located was very austere tile, some carpeting would absorb more sound. I am a heavy sleeper but I still awoke to slamming doors and voices. Bar ran out of Mosi beers. It is a business lodge, but could be more hospitable, stay felt cold and dispassionate, profit driven.
Laura (6/5): Good for a short stay only - Room size, staffs, food was ok Our room was located near by the carpark and office. We were the only one stayed there and lots of empty rooms. It was a bit noisy in the morning from the car park and office area.. Room size was big but the pillow was too high. Shower and bathroom door can't be closed.. Also lunch service was really slow, we waited for an hour for a food. Again, we were the only guest at the restaurant. However, dinner service was excellent. They need to fix the sink too.
Richard (8/5): Very good -
Simon (8/5): Excellent.will stay again in April -
Evance (10/5): Exceptional -
Gertrude (8/5): Very good -
Jan (10/5): Exceptional - Had a Wonderful stay
Mellisa (8/5): I enjoyed - cleanness nothing
Anonymous (8/5): i enjoyed - neatness nothing
Deborah (8/5): Very good -
Craig (8/5): Very good -
Shadreck (7/5): The stay was comfortable. - Breakfast was awesome. We ejoyed it. The back view of the room. the view is constricted by the high perimeter wall. Probably its for security
Abigail (8/5): Very good - Breakfast was good When I was checking in no one was available to help me carry my luggage. Even when I was switching rooms I was told that there's no one available to help with the luggage.
Mulenga (7/5): Good -
Petronella (5/5): Passable -
Klokke (9/5): Superb -
Anonymous (9/5): Beautiful resort with great, friendly & helpful staff. Loved my time there! - Twangale is a beautiful property with lots of pools!
Michael (8/5): - Booked the basic but when we got there upgraded to Executive as that seemed much better. Descent place though
Verified traveler (10/5): - Beautiful facility and excellent service. We enjoyed ourselves.
Verified traveler (8/5): Pleasant and good location - Conveniently located for my business travel. In addition the WIFI is excellent which is a necessity when travelling for work. Rooms are clean and comfortable. Could be more options with the pillows as they were all hard and massive which isn't my preference. Will definitely stay here again, but would not recommend the food from their restaurant so maybe eat elsewhere if possible.
Tutu (10/5): - Very curtious, clean and quiet