Hatherley Manor Hotel & Spa

Name: Hatherley Manor Hotel & Spa
Address: Down Hatherley Lane,, Gloucester, gb

Location: Down Hatherley Lane,, Gloucester, gb

Star Rating: 4 Stars

Property Type: Country house

About this Property

Luxurious Accommodations
The newly redecorated bedrooms at Hatherley Manor Hotel & Spa offer a blend of elegance and comfort, equipped with modern amenities to ensure a relaxing stay.

Pampering Spa Experience
Indulge in ultimate relaxation at the luxury spa, featuring a variety of facilities including swimming pool, thermal suite, and a range of rejuvenating treatments to unwind and rejuvenate.

Fine Dining and Dog-Friendly Atmosphere
Savor delicious local cuisine at the Dewinton Restaurant, unwind with fine wines at the bar, and bring along your furry friend to enjoy the dog-friendly amenities and services offered at the hotel.

Experience luxury, relaxation, and pet-friendly hospitality at Hatherley Manor Hotel & Spa. Book your stay now for an unforgettable getaway.

Important Information

Standard Classic Bedrooms will include complimentary flip flops for guests. Robes can be hired for an additional GBP 5 per person. All other room types will include complimentary robe hire and flip flops for guests. There is a children's swimming pool charge for GBP 10 per child for any room type booked. Children will be able to swim daily between 09:00 - 10:30 and 16:30 - 18:00. Spa access, including the swimming pool & gym, is restricted to a certain number of hours per guest, depending upon the room type booked. Superior Spa bedrooms with balconies are subject to availability. Requests are required to be made in advance. Please note that pets are not allowed in the following room types: (Deluxe Bedrooms). As a courtesy, we would like to inform guests that the hotel hosts weddings and other functions, which may take place during your stay. Some events include musical entertainment and may cause noise.

Policies

Check-in: 03:00 PM - 10:30 PM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
Massage services
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Concierge service
Wheelchair accessible
Kid meals
Emergency cord in bathroom
Outdoor furniture
Pet bowls
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Golfing on site
Pool sun loungers
Offsite parking discounted rates available
Internet access
Wine release events
Reception hall
Japanese garden
Secured parking
Health or beauty spa nearby
Swimming nearby
Electric bicycle charging station
Vegetarian menu options available
Bulk dispenser for toiletries

Rooms Available

Classic Double / Twin Bedroom (With Spa Access)

2 Twin Beds OR 1 King Bed
182 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle, 24-hour room service, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and shampoo
Practical - Iron/ironing board; rollaway beds (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - High pile carpet in room
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Bathrobe
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Shower grab bar
- Bathroom emergency pull cord
Classic Single Room (With Spa Access)

1 Twin Bed
86-sq-foot room with garden views

Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle, 24-hour room service, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Iron/ironing board
Comfort - Daily housekeeping and heating
Accessibility - High pile carpet in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Shower grab bar
Classic Spa Double

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Executive ‘Beams’ Double or Twin

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin/double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Executive ‘Quays’ Double or Twin

Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin/double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Superior ‘Cathedral’ Double or Twin

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin/double room has a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Deluxe Double ‘Bridal Suite’

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV, as well as garden views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Deluxe ‘Charles Allen Jones Suite’ Family Room

Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. This family room features a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Single Room with Garden View

Providing free toiletries, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The single room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as garden views. The unit offers 1 bed.

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Key card access
Deluxe Double ‘Swallows Suite’

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Classic Double

Tea and coffee making facilities, Iron and ironing board, Large LCD Television, Desk, Complimentary Wi-Fi, 24-hour room service, Luxurious towels, Hairdryer These rooms accommodate an extra single bed or a cot if required. Includes 1 hour use of the spa and leisure facilities, per guest, per night. Entry not permitted for Classic bedroom during peak time, 3-6pm. Prebooking for spa access is not required. Flip flops are included in the bedroom complimentary. Robes can be hired for an additional charge of £5 per guest. Please note that this bedroom type is inward facing so does not have views over the grounds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Superior Spa Double or Twin

Spa access, Tea and coffee making facilities, Iron and ironing board, Large LCD Television, Seating and Working area, Complimentary Wi-Fi, Chilled Filtered Bottled Water, 24-hour room service, Luxurious towels, bathrobes and flipflops, Deluxe toiletries, Hairdryer Includes 3 hours use of the spa and leisure facilities, per guest, per night. Prebooking for spa access is not required. Robes and flip flops are included in the bedroom complimentary

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Executive Double or Twin

Spa access, Tea and coffee making facilities, Iron and ironing board, Large LCD Television, Seating and working area, Complimentary Wi-Fi, Luxurious towels, toiletries, Chilled Filtered Bottled Water, 24-hour room service, Hairdryer These rooms accommodate an extra single bed or a cot if required. Includes 3 hours use of the spa and leisure facilities, per guest, per night. Prebooking for spa access is not required. Robes and flip flops are included in the bedroom complimentary.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Deluxe Spa Double or Twin

Spa access, Tea and coffee making facilities, Iron and ironing board, Large LCD Television, Seating and Working area, Underfloor heating, Complimentary Wi-Fi, Walk-In Shower or Shower and Bath (please check with the hotel for specifics), Chilled Filtered Bottled Water, 24-hour room service, Luxurious towels, bathrobes and flipflops, Deluxe toiletries, Hairdryer Includes 3 hours use of the spa and leisure facilities, per guest, per night. Prebooking for spa access is not required. Robes and flip flops are included in the bedroom complimentary.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Classic Spa Double or Twin

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room features a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Classic Double/Twin

Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access

Guest Reviews

Finbarr (8/5): -
sarah (7/5): - Beautiful decor, spacious room, staff were friendly. Good location. I ordered food and it came burnt
Jennifer (9/5): Pleasant stay, wonderful staff, food was dissapointing for vegetarian but enjoyed by the non vegetar - Massage was brilliant Paying extra for a cooked breakfast, menu wasn't great for a vegetarian
JOY (2/5): will not be returning was too me not a 4 star place - poor choice for breakfast, very pricey lunch
athrida (8/5): I enjoyed my stay at the hotel and the staff were friendly dinner was yummy - The hotel is clean no dust A bit difficult to find
Thomas (4/5): Would have been lovely - Beautiful property with stunning spa... booked for a quiet night away following a stressful week but sadly wasn't to be. Large party was being held in the function room with guests spilling out next to my bedroom - I called the hotel hr line and the duty manager came to my room and apologised for the noise and moved me to a room in the opposite side of the hotel. Can't fault the hotel staff who helped
jamie (6/5): Mildly disappointing. - Nice setting and spa. Some of the staff were good. Food was average; facilities were a little poor - in the room lack of water and refreshments; the bar/restaurants minimal facilities ie toilets to service all the function rooms and hotel guests. Queuing 15 people to use a WC.
Michael (8/5): -
Linda (8/5): - Lovely spacious room & bathroom, spotlessly clean - comfy twin beds (as requested). Delicious breakfast, welcoming staff. Really nice reception area, bar and lounge space (wish we'd had longer just to relax there). Nice spa - just used the pool, but everywhere clean and well looked after (nice changing rooms). Very minor criticism: the swimming pool temperature was too warm for my liking (I like swimming laps, which warms me up quickly - I soon felt over-heated in this pool, but I appreciate for others it's a leisure pool and the warmth may be more welcome).
Linda (10/5): -
DEAN (4/5): Poor. - Kind staff. Libby was amazing. Noisy music over our room and too warm due to the spa. Also having to pay extra £5 for hot full English breakfast. The breakfast should be included and use it as an asset and attraction to staying!!
Grant (9/5): -
Gary (9/5): Good hotel, great staff - Comfortable and clean facilities Poor sound proofing between guest rooms and between rooms to corridor.
Christine (8/5): Staff very helpful and polite. Beds very comfortable. Look forward to returning and making use of the spa facilities - Great location to explore Cotswolds and into South Wales. Some more outdoor seating areas would be lovely. We sat outside but there was a table full of dirty plates and glasses that had been there for hours. It was quite far away from the food/bar area.
Alison (10/5): -
frances (5/5): Ok but not great spa was nice , staff not verywelcoming especially in reception and breakfast . - Lovely area quiet lovely setting Bed is uncomfortable dips in middle Very hot room no air if you open window you can hear fans on roof , no view just the roof , very small room . Breakfast disappointing as not what us was described option to pay for full breakfast , asked butter was given one small square then asked for more , was told I was lucky as only three left !! Missed hot food at night as closed at 9 pm , on a Friday think this is early especially when the rhs show on should accommodate for this , ended up with a sandwich in room and payed £7 extra for pleasure of it . I queried this on check out was ignored no did u have a nice stay nothing . Just really out to make extra money all the time it seems .
Paul (10/5): All facilities were brilliant but didn’t agree with the extra payment for breakfast as it states breakfast included - The spa Na
Nigel (8/5): - Everything was good thank you Nothing, all was good.
Denice (9/5): -
Stephen (9/5): English Country House Hotel experience - Quiet location and a very nice country house vibe with excellent front desk staff our welcome and weekend chats were great as was the genuine hospitality here . We had daily breakfast and must say the breakfast team were great and chef was very good. The staff in the bar were excellent. The stay was not without its challenges, but all issues were addressed in a professional manner by experienced staff .
Monsieur C (8/5): -
Kieron (8/5): Fine for a one night stay. - Location, staff and bar are. Small room and bed
Jamie (10/5): -
Jacquelyn (9/5): - The hotel was lovely. The spa facilities were great and we enjoyed using them. The gym was a lovely facility. The restaurant was great with really good food and service.
Werner (8/5): -
Lorraine (9/5): Really lovely hitel and fabulous spa - Lovely hotel, nice setting. Good room overlooking the garden and fields. Reslly fabulous spa. Lovely food for both dinner and breakfast. All the staff were really friendly, especially in the restaurant. The only thing was the radiator made a loud noise. It was on the zero setting but still made a noise until around 1030. It came on again at 5am.
Neil (8/5): Nice facilities and lovely helpful staff. - Clean, lovely staff and very convenient. There was a noisy vent outside our room and also a sulphurous smell which was unpleasant.
Tucker (7/5): - Lovely hotel. The room was basic but ok and out window faced a wall so we didnt have much of a view . We paid £150 including breakfast. But they didn't say that if you wanted a full breakfast you have to pay a £5.00 supplement. We have stayed in better hotels for the price. Even though this hotel was lovely.
Deborah (7/5): Nice open grounds around the hotel - staff lovely - The property is quite remote . So you need a car to go anywhere really. We liked it as we had no plans to go anywhere else and just have a relaxing time . Quite quirky and old fashioned interior with lots of reception areas and nice outdoors areas . On arrival the room I had booked wasn’t available due to maintenance issues . We were ‘upgraded ‘ to a room called cathedral which was right at front of property overlooking car park . This room was possibly the furthest away we could be from the spa . Also the room was a little tired , with scuffed furniture doorknobs and coat hooks loose and falling off and the illuminated bathroom mirror not working . I really didn’t feel like this was an upgrade . However we didn’t spend much time in there as went to the spa and we were only staying for a night .
Caroline (5/5): Comfortable room. Enjoyable food well served in restaurant - Quiet location not far from M5 Uninspiring reception areas and general run down exterior and unkempt outside areas
Kathryn (7/5): Was a nice weekend away - Was a really nice hotel. The bar/restaurant is very modern & well finished. The rooms / hallways are a little tired but we’re still nice. The spa was nice however wished it had an external hot tub of some sort. Staff were lovely and we loved the resident cat! The bathroom wasn’t overly clean there were splash marks on tiles by the toilet etc which just doesn’t give the best first impression. I really didn’t love that fact 10% service charge was put on everything. We ended up paying a crazy amount in service charge as we felt it was rude to remove. I think it’s nicer to allow someone to tip rather than forcing them into it. Was a bit of a downer on the experience
Jonathan Davies (10/5): -
Raul (8/5): -
Khalid (6/5): Decent enough though expensive for whay the room was. - Location and nice reception area. Paying extra for breakfast bits when it is “included I ln price” was something I’ve never come across and found it poor. Paying a ln extra 3 or 5 pound for salmon or a proper full English is something no other hotel has done I’ve stayed at. Breakfast was poor - coffee weak and not nice at all. Eggs hard and rubbery. Presentation poor. Staff nice and friendly
Robert (9/5): Exactly what we wanted - Breakfast was either continental or English well served
Charlotte (10/5): -
Derek (8/5): -
Cheikh Ahmed Tidiane (5/5): -
Ismet (10/5): Lovely old property with a very modern touch - Staff very helpful ,Location, EV charging facilities. None
Beverley (8/5): Last minute booking, a welcome find with lovely staff - A good mix of traditional and modern. Excellent staff engagement. Lovely spa Bathroom dated, cold tap very noisy
Sinclair (9/5): An excellent, restful night’s stay. Brilliant spa - I booked this and then started looking at some of the reviews, a little concerned I thought of cancelling but glad I didn’t. Usually finding out for yourself is best. Lovely venue, very clean, nice food and excellent staff. The spa was superb though and included in the stay price. So glad we didn’t miss out and look forward to staying again Couldn’t think of anything
Hannah (10/5): Lovely stay, relaxing spa - Lovely location Twin beds pushed together in a double room
Jean (9/5): Super place and location - The location and the staff Breakfast was excellent. A little more choice on the menu. The beef was wonderful but it was the only main dish we fancied as we weren’t keen on swordfish and on this occasion we didn’t want a curry.
Taylor (9/5): Lovely 2 nights away! Would definitely return. We went for an Easter lunch in the hotel restaurant and it was lovely, as -
Sharon (6/5): - Food, spar, location Fan outside bedroom window was blowing all night
Judith (10/5): -
Rosaria (8/5): - The staff is very attentive! Nice spa Standard rooms need some attention
Stacy (10/5): -
Dan (7/5): -
sofia (6/5): -
Katarzyna (10/5): - The location was great ,the staff was very helpful and friendly.
Oliver (8/5): -
John (9/5): -
Fenella (10/5): Lovely hotel - Great stay. Staff really friendly. Enjoyed the pool
Erica (9/5): Great spa hotel - Love the spa facilities and the garden, lots of parking available. Some of the decoration in the bathroom was a little tired .
Andrea (9/5): Perfect for what we needed and loved the resident cat - All good Nothing
Lucy (7/5): Tiny, squashed room but nice pool and breakfast - Spa lovely and appreciated the lovely Easter decorations. Standard room is tiny and very basic - da too small for a child's camp bed in it too. Would have still been small for double bed but no room at all with second bed. Carpet old and stained. View of a wall! Even though it was 10pm they wouldn't move us to an available bigger room as they said "they might still sell it"!
Rachael (6/5): - The bed was really comfy The spa was so ridiculously busy we couldn't use it, for £200 a night we were so disappointed
Pedro Angel (10/5): Lugar perfecto para relajarse. - La habitación, el spa, el bar, el restaurante y la gatita que es la reina del hotel. Nada. todo estaba bien.
Karen (9/5): -
James (6/5): Nice enough - but wouldn't choose again - Nice Location - nice restaurant, breakfast and bar how crowded the facilities were. Being limited to 2 hours a day of spa - didnt know this when booking through booking.com Facilities in the rooms were a little basic - no fridge or wine glasses
Iain (9/5): -
Karen (8/5): A lovely and peaceful weekend retreat. - It’s a lovely property ideally situated. The staff were extremely friendly. Our room was exactly what we were looking for. It’s set in lovely grounds and it was very peaceful. We also loved the Spa. Our meal on the Friday night was disappointing but our lighter, snack meal from the bar, on the Saturday night was much better. The breakfast menu was good and we particularly liked the ‘dippy eggs’
Sarah (9/5): Another beautiful stay - The access to the Spa and the very nice breakfast. Also, it is really charming and well furnished.
Freyja (7/5): -
Bruzda (10/5): - Wszystko
Trudi (7/5): -
Maria (9/5): Beautiful stay - we love the spa, it was beautiful, rooms were lovely. I had an amazing view. Breakfast was beautiful. The next morning staff was really lovely. Everything was clean and modern and nice little touches were beautiful. We had a lovely peaceful stay We couldn’t use the tele in our room properly.. it wouldn’t let us sign into my Netflix or my Amazon Prime.. I didn’t like that there wasn’t a lift and had to carry the push chair up the stairs but there weren’t many stairs so it wasn’t the end of the world, but it is a pain in the bum when you’ve got all your bags.. and I’m finally there was no bog brush … it sounds really petty but I went with my best mate and she had to go to the toilet and then was really embarrassed that she couldn’t clean the toilet 😂😂😂😂😂😂
Gemma (8/5): -
Ben (8/5): Just what I needed to recharge - The spa facilities were amazing, and I was not expecting cooked complimentary breakfast which was a welcome suprise. The hotel appeared to be understaffed around the restaurant and bar, which meant you would sometimes have to wait for a member of staff to arrive to order lunch or a drink
Ann (4/5): -
Matthew (6/5): -
jgilbert (9/5): -
Susan (7/5): Lovely stay the only criticism was the lady on the reception at the spa, very ignorant and slapped the towel down on the - Beautiful country house
Adrian (9/5): - We had stayed here before and were happy with all aspects of our stop over Nothing
Gillian (3/5): -
Mateusz (8/5): -
maureen (7/5): Beautiful spa and hotel room in a quiet location! Just don’t expect a Full English for breakfast!! - The property is set in a beautiful location and the bedroom we were in had exceptional views! The spa was beautiful. The pool was not as deep as we had expected though and there were times when there were not enough beds around the pool to lay on. We had the three hour spa package so being able to relax with a glass of wine between dipping in and out of the pool/jacuzzi was very nice, not so much for those who weren’t able to secure a bed! The staff were very helpful but we did have a lengthy wait at the bar to top up our wine glasses after purchasing a bottle which was then left in the fridge behind the bar. It is hard to find fault with this beautiful hotel & spa but one thing I was upset with was having to pay extra for breakfast. I booked a room with breakfast included only to be greeted with a menu with prices to “upgrade” the two item breakfast (such as bacon and egg on toast) to a full English or eggs royale. The continental was included but I wish this was stipulated on booking.com website as I felt this was a sneaky way of making money and certainly disappointing when expecting a full English plus continental.
Samantha (10/5): The Perfect Pet Friendly Spa Escape - Exactly what we’d hoped for. A wonderful spa stay— this time complete with our furry friends. We’ve stayed at this hotel twice now, and can honestly say, the staff are great, the food is lovely, the rooms are comfortable and have everything you could need and the grounds are great if you wish to bring your pets along too. It’s perfectly situated to explore Cheltenham, Gloucester and Oxford and the perfect place to experience some rest and relaxation. We would love to return and would recommend to anyone wanting a spa break— especially if you are looking for somewhere that makes your pets feel as welcome as you are. There is nothing we could have asked for that would have made our stay any better. Thank you Hatherley Manor
Chukwuma (1/5): Horrible and rip off - Nothing Overpriced , terrible room on the first night . No cooling system for such an asking price .
samantha (5/5): -
Bironiene (10/5): - We come here for the second time and once again everything was great. We really enjoyed it and will come back 😀
chris (9/5): Good , I would visit again. - Lovely location and great old building. Staff are very helpful and accommodating. Bed was very comfortable and nice hot water. Food and drinks are very good. A little pricey at the restaurant.
Jessie (4/5): Wonderful spa, however not likely to stay in the hotel again! - Spa was wonderful, clean, great facilities, relaxing and everything you would want for a relaxing spa break. The hotel rooms were very comfortable and clean. It seems very run down and outdated, understandably it’s an old building however items definitely need updating and renewing in the hotel rooms. We had booked the bridal room which was absolutely beautiful, we were so excited to come for a relaxing break and booked especially for the four poster bed, tv, and luxurious bathroom with jacuzzi bath. Upon arriving, the smart tv did not work which was disappointing. Several staff tried to resolve this however were unable too and told us it was because the tv was too old. We were then offered to stay in another room which was supposedly the same, so we could watch tv whilst relaxing in the room, however upon looking at the room it definitely did not come with the extra luxury of the bridal room. The bathroom was hideous and I have seen better working showers at my local leisure centre! The shower was freezing cold and half hanging out of the wall, and the bath was tiny compared to the jacuzzi bath we were excited to use in the bridal suite. I was assured it was the same price and was offered 2 drinks on the house to make up for it, however since leaving and researching there is a price difference in rooms and I feel we were definitely ripped off. Would not stay in the hotel again however would happily visit the spa.
Tim (6/5): Overall fantastic and will use it again. - Lovely building and setting The pillow was uncomfortable.
Tim (7/5): Lovely food nice staff shame about the room - Great location Room was tucked away, radiator was on flat out, value missing. Stayed in room 227. Found hair in bath and on the floor. The staff were lovely and the food was brilliant. Shame the room was a bit lacking. But it’s a cheap room so what do you expect. Also the allocation of 1 hour in a spa hotel, doesn’t make that experience very relaxing as you’re always worried you’ll go over the time.
Jason (8/5): -
Franco Mignemi (1/5): A disaster - Zero I thought I had seen it all, but this experience proved that the word “almost” is always just around the corner. A terrible experience. I wanted to give two stars, at least to reward those young guys who, with zero experience, are doing their best to run a hotel without management. Unfortunately, it's impossible. A four-star hotel that belongs to a group that manages two other hotels with the same rating. A disaster. During our stay, we experienced three parties, two of which were weddings. Loud music until two in the morning. People shouting in the garden even later. At the top of their lungs. Three nights without sleep. In the morning, it looked like a battlefield, with corridors full of trash. That's the experience. Shall we talk about the cardboard doors that are now rotten? Shall we talk about the rusty showers? The blackened carpet in the rooms? The staff who clean the rooms in a matter of minutes because they can't keep up with the mess that is everywhere? The spa would be nice, except that it's dirty. People shouting and laughing in the steam room or in the pool. Isn't this supposed to be an oasis of relaxation? Thank goodness they advertise the facility as a retreat from the hustle and bustle in the beautiful Gloucestershire countryside. The countryside, yes. That's beautiful. The rest, with zero management, is a disaster. Avoid it and stay light years away. Never again.
Tom (6/5): Love James and Daisy in the restaurant, but sadly think this will be our last stay - Breakfast was good, but menu was limited compared to previous stays. Eggs Benedict were excellent, but smoked haddock ??? Dinner menu. We have had an annual visit for 6 or more years when with friends we would have said we will have that tonight and that tomorrow night, but not this year. The menu was limited and the chick pea curry would have been criticised by Masterchef presenters on presentation and simplicity. Very disappointing. Love James andDaidy
James (8/5): -
Elis (10/5): Overall we enjoyed our stay. Food was great. Would definitely attend again - Very relaxed environment. Lovely pool area and facilities Service was a bit slow at the bar (having to wait for staff to be present), however, this is probably down to the fact they had an event on. Not a major issue
Pritchard (10/5): -
Sheila (9/5): Enjoyable - Food and facilities were very good. Staff very friendly and helpful. Would have preferred to have had a shower which was not in the bath.
Fergus (6/5): Average 3 star hotel in my opinion - Breakfast was good, but hotel is a bit dated and I wouldn't consider it as a 4 star hotel. It needs investment and modernisation of the rooms. In the room, there was very little functionality, the TV did not allow Apple TV connection or netflix with an error message on screen. Rooms need some money spending on them to modernise as previously mentioned. Breakfast is good and there are options which is nice. My wife eats gluten free and she had a choice but what she got in the frittata was very small.
Alex (10/5): -
Stephen (2/5): Night away - Steam room and jacuzzi. Not being able to book in until 4pm. Restaurant, sandwich was soggy, wasn't asked about any allergies, food arrived at different times and the table was dirty. Very expensive and not a four star service!
Hayley (10/5): - Room.decor, lovely bar area and spa Nothing aside from poor phone signal
kevin (10/5): -
Faye (8/5): -
Zdenka (8/5): -