La Serena Villas

Name: La Serena Villas
Address: 339 South Balardo Street, Palm Springs, us

Location: 339 South Balardo Street, Palm Springs, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Oasis in Downtown Palm Springs

Exquisite Accommodations: La Serena Villas offers elegantly designed rooms with comfortable seating areas and modern amenities, ensuring a relaxing stay for guests.

Relaxation and Recreation: Guests can unwind by the outdoor pool with stunning mountain views or take advantage of the complimentary bicycles to explore the vibrant surroundings.

Convenience at Your Fingertips: With free WiFi, parking, and a 24-hour front desk, La Serena Villas prioritizes convenience for guests throughout their stay.

Experience the epitome of luxury and relaxation at La Serena Villas. Book your stay now for an unforgettable Palm Springs getaway.

Important Information

A complimentary breakfast basket is delivered to the room every morning. There are no more than 2 pets allowed per room. Please contact the property for more details. Please note that smoking is not allowed anywhere on the property. Guests may incur additional charges for smoking on premise. All rooms are for 2 adults only, regardless of number of bedsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
Massage services
Non-smoking throughout
Concierge service
Wheelchair accessible
Heated pool
Adult only
Lower bathroom sink
Outdoor furniture
Fruits
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Golfing on site
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Spa tub (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Health or beauty spa nearby
Swimming nearby
Electric bicycle charging station
Vegetarian menu options available
Bulk dispenser for toiletries

Rooms Available

Kirkwood Residence

Located around the cactus garden, this one bedroom courtyard bungalow features a king size bed and two 40″ flat screen TV’s. Separate living room with a queen size pull out couch, this room sleeps 2. A kitchen complete with fridge, sink, microwave, blender, and Keurig coffee maker. 600 square feet of luxurious space with a beautifully appointed bathroom with a large shower and double sinks in the bathroom. Front porch with private patio. Large private back patio with a Please add "beautiful outdoor claw foot tub, fire pit and built in seating area. Luxurious Frette linens and towels. L’Occitane skin and bath products. Robes, hairdryer, iron and ironing board.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Kitchen
- Fireplace
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Sofa bed
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Deluxe Studio

1 King Bed
Features a private balcony/patio

Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Frette Italian linens and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower
Non-Smoking, pet friendly

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Frette Italian sheets
- Balcony or patio
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Low-height counters/sink
- Lever door handles
Courtyard King Studio

1 King Bed
300-sq-foot room with a balcony/patio

Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Frette Italian linens and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking, pet friendly

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Frette Italian sheets
- Balcony or patio
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Low-height counters/sink
Luxe Villa

A beautiful sculpture garden bungalow with a king size bed and 40″ flat screen TV. 455 square feet of luxurious living space with a huge beautifully appointed bathroom with a large shower. Front porch with a swing next to the sculpture garden. Private back patio with a beautiful outdoor claw foot tub, fire pit and built in seating area. Coffee bar with Keurig coffee maker and mini fridge. Luxurious Frette linens and towels. L’Occitane skin and bath products. Robes, hairdryer, iron and ironing board.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Luxe Villa, Accessible

Located next to the Palm Courtyard, this one bedroom bungalow suite features a separate bedroom with a king size bed and a 40" flat screen TV. Separate living room with a fireplace, queen size pull out couch and 40" flat screen TV, this suite sleeps 2. A full kitchen complete with oven/stovetop, fridge, sink, microwave, blender, and Keurig coffee maker. 865 square feet of luxurious space with a beautifully appointed bathroom with a claw foot bath tub, huge shower and double sinks in the bathroom. Separate powder room for guests. Front porch with private patio and a large private back patio with a beautiful outdoor claw foot bath tub, fire pit and built in seating area. Luxurious Frette linens and towels. L'Occitane skin and bath products. Robes, hairdryer, iron and ironing board.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Luxury Studio, 1 King Bed, Patio

1 King Bed
Features a private deck/patio

Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Frette Italian linens and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking, pet friendly

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Frette Italian sheets
- Balcony or patio
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Deck or patio
- Low-height counters/sink
Executive Suite, 1 King Bed

1 King Bed
600-sq-foot room with a balcony/patio

Layout - Bedroom
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Frette Italian linens and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking, pet friendly

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Frette Italian sheets
- Balcony or patio
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Low-height counters/sink
Deluxe Studio, 1 King Bed, Patio

1 King Bed
450-sq-foot room with a patio

Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Frette Italian linens and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking, pet friendly

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Frette Italian sheets
- Balcony or patio
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Deck or patio
- Low-height counters/sink
Romantic Studio Suite

1 King Bed
600-sq-foot room with a balcony/patio

Relax - Outdoor private hot tub
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Kitchen with microwave, coffee/tea maker, and refrigerator (on request)
Sleep - Frette Italian linens and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking, pet friendly

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Slippers
- Kitchen
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Frette Italian sheets
- Private spa tub
- Balcony or patio
- Separate bedroom
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Low-height counters/sink
- Private spa tub (outdoor)
Spa Villa

A beautiful sculpture garden bungalow with a king size bed and 40″ flat screen TV. 455 square feet of luxurious living space with a huge beautifully appointed bathroom with a large shower. Front porch with a swing next to the sculpture garden. Private back patio with a beautiful outdoor claw foot tub, fire pit and built in seating area. Coffee bar with Keurig coffee maker and mini fridge. Luxurious Frette linens and towels. L’Occitane skin and bath products. Robes, hairdryer, iron and ironing board.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Fireplace
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
King Villa

Beautiful fountain courtyard bungalow with a king size bed and 40″ flat screen TV. 300 square feet of luxurious living space with beautifully appointed bathroom with a large shower. Private back patio with a beautiful outdoor claw foot tub, fire pit and built in seating area. Coffee bar with Keurig coffee maker and mini fridge. Luxurious Frette linens and towels. L’Occitane skin and bath products. Robes, hairdryer, iron and ironing board.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Grand Villa

Featuring free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The studio's kitchenette, which features a refrigerator, is available for cooking and storing food. This studio is air-conditioned and has a seating area with a flat-screen TV, a private entrance, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation

Guest Reviews

Tonya (10/5): -
Jordan (9/5): Wonderful place. Staff was friendly and location was superb. - Location was amazing. Rooms were big, clean and good amenities. Pool was pretty cloudy and pool service was extremely slow.
Andrew (9/5): - Location was great. Close to main strip and good parking. Nothing
Patrick (9/5): -
James (10/5): - It is pricey.
Kelly (9/5): -
Jaime (10/5): -
Rebecca (10/5): Beautiful, close to everything, friendly helpful staff, wonderful service, peaceful place - Charming, Perfect location Nothing!
Kimberlee (9/5): -
Linda (10/5): -
Rachael (6/5): Not 4 stars - The room was spacious and quiet. The beds are comfortable. The restaurant food and drinks was good. The pool was on the smaller side, but nice. Not the experience you would expect from a hotel claiming to be 4 stars and charging you a 4 star hotel rate. The room wasn't cleaned well. The outlets near the bed didn't work and were never fixed. The private outside bathtub was dirty and when we asked for it be cleaned, a worker came in (without any cleaning products) to "clean" it. He said they don't use any cleaning products (even between guests) to clean the tub and only use hot water - so definitely did not use it during our stay. The room safe was broken. The chairs by the pool filled up by 10am on weekends. Staff was unhelpful and clueless.
Jerry (7/5): -
Kathryn (10/5): -
Brittany (10/5): -
CORNELIA (9/5): -
Michael (10/5): -
ibtissem (9/5): - Le concept des villas/studios avec leur petit patio pour prendre l'air le soir. Le calme. La décoration des chambres. Le personnel. L'emplacement. La piscine avec vue partielle sur les montagnes. Le jacuzzi. Les bornes électriques pour charger sa voiture. La facilité de communication par texto. Il faudrait ajouter du thé et du sucre dans les chambres. Le soir le personnel au front desk est limité; c'est compliqué pour une seule personne de gérer les demandes des uns et des autres et ça retarde le checking.
Lisa (8/5): -
Wayne (10/5): -
Jason (9/5): -
Shannon (10/5): A perfect stay. Loved the pool, Bali beds and wonderful service! and the blood orange margarita! - Love the location. Beautiful spacious room and balconies! Pool, restaurant and vibe are awesome! Pricey but it’s downtown Palm Springs
Lee (7/5): -
Teresa (10/5): Quiet, quaint restaurant by pool, close to strip - Separateness of villas created very quiet rooms Nothing
Joleen (10/5): Beautiful place! We’d stay here again. - The facilities were awesome. The staff was excellent! Nothing!
Javad (9/5): -
Joseph (10/5): Stayed here for a work trip. The staff was very friendly and helpful. Lots of personal touches. Will definitely stay her - The suite was beautiful. Only thing that could’ve been better was a more comfortable mattress.
Lutz (10/5): Seltenes Kleinod mit bezaubernder Atmosphäre. - Wunderbares kleiner Boutique Hotel in fantastischer Lage in Palm Springs. Sehr schöne, geschmackvolle Zimmer/Villen. Die ganze Anlage hat eine bezaubernde Atmosphäre. Sehr nettes und hilfsbereites Personal. Wir werden bestimmt wiederkommen.
Crystalbleu (6/5): -
Nancy (9/5): -
Nancy (8/5): Comfortable, quiet and peaceful. Staff very attentive fast to answer questions and pay attention to detail - The privacy of the villas is wonderful. An expansion of whispers would improve things. Like a steam room.
Gerald (2/5): - Our room had mosquitoes which made our stay miserable! This property is on the nicer side but we found this unacceptable. The staff was super nice but for this price point, again can't have mosquitoes buzzing at your head all night long.
Nicole (10/5): - Beautiful property, amazing staff, perfect couples getaway!!
Aric (10/5): - Great little hotel
Pamela (8/5): - Lovely staff but the hotel room itself is showing its age a bit.
Michael (10/5): Perfect weekender - Check in was flawless. the property is older so not brand new but adds to the charm. Very clean, private, close to pool and restaurant/bar. Walking distance from Palm Canyon/Downtown old town PS.
Cesar (10/5): - La Serena Villas was a perfect weekend getaway. The staff and rooms exceeded our expectations.
Hector (10/5): - Loved it was pet friendly with a small private patio. Everything was great
Paul (10/5): - La Serena Villas is a five star property, excellent in every way. We had a great stay and the staff and the room is excellent. Will definitely be back soon!
Paola (10/5): - Looking forward to going back, fantastic property!
james (10/5): - We love staying at La Serena and José the manager is AMAZING! The Service, atmosphere, food / drinks, the accommodations and overall experience is top notch! We can’t wait to come back
Luis (10/5): - Very peaceful and relaxing
Yolanda (8/5): - Would give it a 5, it this hotel has no assigned parking, if you find parking in the street then that’s that, if not, you have to park and walk however far you do. Minor thing, but a pillow on Villa 4 where I stayed was ripped … and there was no shampoo on the container :(
Jiayi (10/5): - The hotel is beautiful, walkable distant to art museum and popular restaurants.
kiley (10/5): - beautiful property that transports you out of the dessert and into what feels like a mediterranean escape
Ramiro (10/5): -
Amaury (10/5): Quick get-away - This place is beautiful, very well done, with great service. Only complain was the AC system in our room, had the wrong size air filer so when the AC turned off, the filter fell down a few inches and made a loud noise. Didn't get a lot of sleep as I am a light sleeper.
victoria (8/5): - Really cute and charming hotel! Parking is lacking, AC doesn’t work great (maybe bc it’s summer so it’s hot) but the villa didn’t cool off very well, and the pool area is very lacking in pool loungers. Sat night there literally tent any for my bf and I so we couldn’t play by the pool! Overall good location tho and cute spaces/villas.
Sonia (8/5): -
Anthony (6/5): - Love this hotel, however maintenance is poor, tiles loose in shower, white towels around pool old and frayed, courtyard pads, dirty, and worn. The mattress hard as a rock. Still the room layout and size is great and overall the hotel is nice.
Wenxuan (9/5): -
stacey (10/5): - Poolside dinning, roof top dinning, quite during the summer. outdoor tub and firepit.
Minnette (10/5): - Love, Love, Love this property! About my 3+ time staying here. Great place for a business retreat! My guest loved his first stay at this property. I will be back!
Evan (10/5): - This place is a very nice place to stay. It’s very clean and quiet.
Daysi (10/5): - By far one of the BEST places I’ve stayed at in Palm Springs. Look no further. This place will not disappoint! Can’t wait to go back!!
Philippe (8/5): Rust en schoonheid - Prachtig, fotogeniek klein complex Niets
Teresa (10/5): - Excellent experience! Excellent customer service! Beautiful property and the room was amazing.
Gonzalo (10/5): - Clean & quiet beautiful hotel in the heart of PS. Love this hotel, everything was perfect.
Delilah (10/5): - Beautiful stay and super clean.
Alan (10/5): - First time staying at this property, loved everything about it, friendly helpful staff, Chris and Linda,delicious food, will be staying there for all future trips to Plam Springs
Lucy (2/5): - Not a great place-resorts are better
Lucy (2/5): - Not for families- staff not helpful
Rodalio (10/5): - Nice place to stay in
Shunitha (8/5): - The property was really beautiful, we were able to enjoy a spa suite and that was nice to have. Before hand I had let the property know I was celebrating my bday and I was disappointed they didn’t do anything to acknowledge that. Check in was ok they welcomed you with a drink and a towel but room was t ready until exactly at 4 which kind of sucked, also the rooftop was booked for a private event that was one of the reason we booked the hotel for that amenity so it sucjes we weren’t able to experience that part of it but the restauaraunt was outstanding, enjoyed the food and drinks. All the staff we came across were very friendly and accompanying.
Shir (7/5): Nice oasis not so comfortable bed. - Nice place nice staff trying to be very helpful The room was beautiful The mattress was really uncomfortable Like it was sinking and old. I hardly slept. The menu of drinks in the pool wasn't updated I asked for dark cherry cider that I saw on the menu and I was told its not on the menu for a while.
Vatche (2/5): - Terrible. They did t allow us to stay because we had our one year old daughter with us. We had to find another hotel late at night.
Laëtitia (10/5): Best romantic getaway - The staff is amazing, particularly the manager José. He is so friendly and made us feel at home. It is our 2nd stay at La Serena and he is one of the reasons why we came back. We love the fact that La Serena is so peaceful and quiet. It's the perfect place to relax. Also the private outdoor patio with bathtub and fireplace is so cute and romantic. It's such a special touch, it contributes immensely to making the room so charming. We will definitely be back again! We liked everything.
Dannielle (10/5): Exceptional -
Darya (7/5): Good - Villa had weird smell
Scott (10/5): Love this place! Relaxing; intimate; great staff; great food; well maintained; great location. - Love the location; walkable to all of downtown Palm Springs. Bathroom lighting can be brighter. New bed pillows needed; those in our room were very flat/worn.
Angela (10/5): Perfect retreat for respite right off the main drag. This place will exceed all expectations. - Sweetest little resting spot. Well appointed and lovely spill out spaces (bathtubs by fire pit and front porch). The little pour-over coffee pouches were top shelf. I loved it all!
Ivan (10/5): A beautiful tranquil stay - Beautiful and private Breakfast is limited but good quality delivered to your door in a basket
Christine (10/5): - Beautiful Boutique Hotel. The resta
Tamara (9/5): Wonderful stay! I can’t wait to come back again. - This is beautiful property! Villas are very nice, quiet, and comfortable just a short walk from the downtown Palm Springs. Small backyard patio with a fire pit and planting area was so nice to have. Pet friendly property which I appreciate.
Elijah (6/5): - This hotel used to be really nice, not sure what happened. It seems to be grossly mismanaged and neglected in a sense of room condition, not existing service to poor food quality and constant mistakes with entry orders. We had planned a romantic stay with my wife that turned into a dreadful experience that we couldn’t wait to be over. Glad we didn’t book for more nights and was able to switch hotels. This used to be one of our favorite boutique hotels in the area. What a shame, we’re bummed :(
Tiffany (10/5): Magical spot! - This was by far the nicest hotel I have stayed in!!
Katie (10/5): Aesthetic getaway - Absolutely loved our stay at La Serena Villas. The cabanas by the pool are amazing, and free to use which was a nice perk. Every morning the staff dropped off a complimentary breakfast basket and we were greeted with a glass of champagne. Rooms were large and I loved the bathtub in the backyard. Can’t wait to stay again!
Krystle (10/5): Great weekend getaway - Clean and convenient It was great, no complaints
Sherry (10/5): Loved this Beautiful hotel in gorgeous setting with best staff - Words can not express how much we loved La Serena. Right in the heart of downtown but down a quiet street. Walking distance to so many great restaurants and shops. From the moment we stepped in, we were greeted like old friends. A welcome toast upon arrival in a beautiful lobby with the friendliest staff Truly an oasis. From the heated pool with lush surroundings. The sunbeds, plenty of umbrellas we never wanted to leave. Poolside restaurant was fabulous for breakfast and lunch. The service by the pool was phenomenal. Dinner is truly special with a lit up roof deck. Entering the rest of the property there is a hot tub and spa services. Each room is its own little villa. Ours was a king room with a porch swing out front and a back patio with a claw foot tub and a gas fire pit. The views are stunning with the San Jacinta mountains right behind the hotel. The bathroom is nice, great shower with luxurious amenities and there is even a bar area with a wine fridge. I loved getting breakfast basket with yogurt, muffins and fruit plus local Palm Springs dates was such a yummy treat. We had the best time riding the bikes they provided around the scenic town. All this was bliss but the real standout was the staff. The management team is so accessible and gets to know every guest. They truly thought of everything and went out of their way to make our little getaway perfect. Thank you Tim, Jose, Luke, Shantae, Kaitlyn and more! We can not wait to come again soon.
Joyce (8/5): Very good - Restaurant was great, but the food always got to us cold. Not enough staff for a busy restaurant! The Villa was beautiful and we loved the private patio!
Nancy (10/5): - Beautiful property! Most relaxing stay I’ve ever had anywhere. The service was amazing, our room was very cozy, and the location was centralized.
Virginia (8/5): Very good -
Carter (8/5): - The property is lovely. It’s walkable to some amazing places and the rooms are extremely comfortable. I’d recommend eating at a different restaurant, Azucar’s is okay but not on par with the rest of the environment. I found the staff friendly and accommodating. 4 out of 5 stars.
Hilary (6/5): - New owners, staff has gone downhill.
Andrew (9/5): A perfect retreat - Perfect location - great facilities - lovely people - fantastic owners - Charlie and Alex - great team
Nardin (10/5): - Cute clean and comfortable villa,
Saddam (5/5): Passable -
Kurtiss (10/5): I could happily live here full-time. - Luxury fit, finish, and furnish. Front desk takes too long to answer calls from the room phones.
Andra (9/5): Superb -
Andra (9/5): Great getaway and place to explore the area - Location, serene, relaxed getaway Breakfast delivered later than promised
Kuan (10/5): Pretty room, chill vibe, nice staffs, good location. - The staffs were amazing and the room we got was just like the pictures, delivered both comfy and cool vibes. Just some little details of the shower room, the water kind of came out from the glass door crack and the shower head was really heavy. And some utensils provided in the drawer were not well cleaned. But besides these small things, everything was excellent!
Cynthia (1/5): Worst experience - Location Double charged again and again of total US dollar $2848.70. And still haven’t received any refunded yet.
Mike (9/5): Beautiful property - great location. - Location is amazing. Place has quite a vibe. Beautiful interior of our suite. Well decorated. Clean. Exterior is gorgeous with little villas and beautiful landscaping and pools. pricey. Spa didn't have any availability over the 3 days we were there.
Jean (10/5): - A beautiful little spot in a very nice area of town
Bryan (10/5): Nice location, excellent service. - Overall beautiful property with spacious rooms and walking distance to downtown. The back patio firepit and bathtub are fun touches that make the stay more unique. The pool is heated in the winter which was really nice. We stayed over new years and they had a special NYE dinner and party on-site that was super fun. Most importantly the staff were all super helpful and accommodating. Anytime we had a question or issue they were quick to respond and always made us feel at home. Huge shout out to Holly and her team for making our stay extra special. We will 100% be coming back for another visit. Some minor hiccups with the room such as burned out lights and broken safe, but the on site team really went above and beyond to make us feel comfortable. They did a great job addressing the issues so we could focus on enjoying our stay.
Barbara (10/5): - Very well maintained and comfortable room
Youngsoo (10/5): Exceptional -
Steph (6/5): I was grateful to have a place to stay. I wish it was a better experience. - The location and property are in a lovely spot that is walkable. The hotel was really showing its wear. The towels and bed spread had stains. Clearly ones that have been there a while and been washed, not ideal for this level of hotel. The staff seemed frustrated by the lack of support they had with the amount of visitors. I was very disappointed that it wasn’t a better stay as the property is beautiful. For the price I didn’t see the value as so much was run down. My room had the fire alarms removed for example and I had to ask them to be put back in. Wear and tear. Not as clean as I expected for this price and star level.
Nathan (8/5): - I was only here for one night in a spa suite #15. Beautiful place - well lit, safe and the spa and fire pit were highlights. However, after I reviewed online comments this place is half what it used to be. No more tequila or wine waiting for you. No bfast basket. The staff were…off putting. Shower leaked all night. My front porch light didn’t work. It’s starting to show its age. Luxury…maybe. But no longer worth the amount charged. Won’t be back.
Gerald (9/5): Excellent retreat in the heart of Palm Springs! - La Serena Villas are perfectly located on a relatively quiet street in downtown. The layout and features of our Villa were wonderful. The entire property is well maintained and, in fact, offered a sense of serenity and security. The staff was friendly and accommodating. It has been disappointing and frustrating that the Hotel’s voicemail box is full and incapable of receiving messages.
Joanne (10/5): Exceptional -