Lemon Tree Hotel, Katra

Location: Railway Road, Near Katra Railway Station, Katra, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Restaurant
• Room service
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Face masks for guests available
• Delivered food - securely covered
• Mobile app for room service
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden

Rooms Available

• Deluxe Room (Complimentary One-way Local Transfers and 15% Off on Laundry service for upto 2 clothing item)

  Each room here will provide you with air conditioning. Private bathroom also comes with a shower.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Trash cans
  • Cots

Guest Reviews

• Pramod Kumar (10/5): Good value for money - Clean rooms , good food Spray of pesticides in common areas during breakfast time
• Annigeri (10/5): -
• Amit (2/5): -
• Devesh (9/5): -
• Arvind (8/5): The drop experience put a bitter taste in the overall amazing experience with my stay. - This was my 4th stay since 2016, I choose Lemon tree because of convenience, friendly staff, good food and comfort. Even though the hotel has aged a bit and a lot of new options has sprung up, I had a pleasant comfortable stay. The restaurant staff was amazingly friendly and made us feel he genuinely cared about what we wanted which was really nice and welcoming The only thing that I did not like was the drop service. All guests should be equal but they preferred certain drops over others and even after providing 20 mins advance notification (as per their guidelines) expected us to wait for 30 mins because they had other upcoming drops they wanted to make before honoring our request. The cab was available and waiting there.
• Kumar (8/5): -
• Malhotra (7/5): Stay was good and in general, I would recommend it to others but at the same time one does expect better from a hotel at - Very near to the railway station so easily accessible. Staff was responsive and provided with one way transport to the Yatra gate and main market. Room service was v. Prompt and food was great. Reception wasn’t well kept. It was smelling bad. Rooms were okay but headboards of the bed were worn out. They could pay more attention to the cleanliness of side tables, drawers etc. Also, rooms were not well lit. I felt they were saving up on light and didn’t have hotel like lighting.
• Neetu (9/5): It was safe & very comfortable. - As a solo women traveller, I found this property and staff very helpful, supportive. Special thanks to staff. Breakfast Buffet spread could have more options.
• thapa (10/5): A 10/10 experience in every aspect. Attitude & Friendliness of entire team was excellent. - The hospitality from every single individual was top notch and exceeded all the expectations. It was a 10 out of ten experience in terms of guest services, food & beverage and overall cleanliness. Great Hospitality!!
• Devesh (8/5): - Did not have breakfast
• K_Rathi (7/5): Good location and spacious rooms. - Location was close to the station. Nice views from the room. The rooms were very spacious too. The staff was friendly and helpful. Food from the restaurant was overpriced but nice Housekeeping could've been better - towels and linens were not provided at the beginning and had to be requested. One of the rooms had a leaky faucet. We had booked a massage but they informed at the appointment time that the massage couldn't be done because the staff quit.
• Kajal (7/5): Budget stay with good location - Location is close to railway station The staff was less in no and it took sometime to get some stuff done
• mohapatra (10/5): Lemon tree katra - Staff are very well behaved. Food is very tasty and economical. Clean environment. Very near to katra railway station. Nice view of ardhkunwari from hotel window. Nice experience. Will surely recommend. No complaints
• Roohi (10/5): Awesome -
• Vinit (9/5): -
• KALYANARAMAN (9/5): Excellent - location and property Return drop to railway station front office desk messed up. If they would have handled little efficiently that would be better
• Harsh (9/5): - Service Outside hotel road
• Chander (9/5): Mostly comfortable - Staff particularly in the restaurant provided excellent service Bathroom shower was malfunctioning in terms of temperature of the water. Just hot water and would not turn colder even at cold setting. Could be dangerous and may burn the guest skin!
• Nandita (10/5): -
• Ankit (7/5): - Complementary cab Dal makhni was not good & curtains didn’t close completely in 108 making it had to rest before sun-down.
• Kunal (8/5): -
• rammy (4/5): not as per Lemon tree standards , needs lot of upscaling in services , Ambience and presentation - NA nothing at all
• Kisan (9/5): -
• Vinay (10/5): -
• Sud (6/5): -
• Ashish (3/5): Waste of money - Near railway station Hotel is doing massive renovations and it’s dirty, rooms are not cleaned, chairs are on end of life, it’s like 2 star property.
• Ankur (9/5): -
• Jaiswal (6/5): - Hotel is maintained as per the brand image Location is isolated
• Brij (10/5): -
• Srivastava (10/5): -
• Vijay (8/5): -
• Surjeet (9/5): -
• Anita Deepak (5/5): -
• arora (10/5): -
• Arun (8/5): -
• Ashwani (10/5): - Rooms need to be repaired regularly (it's just a small - small repairing ) keep on check There was a pungent smell there in the bathroom area.(Already informed the staff)
• SAURAV (9/5): Overall nice experience.!! - Nice and clean Property, very good and efficient Staff..!! All were very soft spoken and always ready to help..!! The drop service to market was also very good..!! Will definitely stay there again if get a chance..!!
• SONU (10/5): - Good staff, good food, good service All services
• Pratap Singh (10/5): - Good
• rajnish (10/5): - Hotal staff behaviour location .
• Shalini (10/5): Staff is too helpfull and corprative - All good Nothing
• amit (9/5): - Great location and staff Nothing
• Samir (7/5): - OVERALL EXPERIENCE WAS FINE.LOCATION IS FAR FROM THE MAIN MARKET HOUSE KEEPING & CLEANINESS
• rohit (9/5): -
• Ankur (10/5): - We had a quiet and comfortable stay at Lemon Tree Katra. The staff are all kind, helpful and courteous. The complimentary drop for darshan is very much appreciated. Their restaurant serves very delicious food. We ordered multiple items across two days of our stay and everything was cooked to perfection. Special mention for Rahul in the restaurant, who made sure the food was up to our liking and took good care of us. Highly recommend the hotel.
• Pawan (1/5): - Nothing to like Bathrooms & rooms
• Ashwin (6/5): -
• Mahesh (8/5): -
• Supriya (10/5): - Staff were nice, drop facility to station was also provided All good
• Sujit Kumar (8/5): All good - Food quality
• Deepak (8/5): Lemontree hotel preview - Location and Facilities and staff behaviour Nothing
• Ravichandra (9/5): A excellent stay with friendly staff and great breakfast. - The staff were friendly, accommodative and reasonable at every opportunity. It is hard to say but may be a swimming pool would have been nice for the kids.
• Goutam (9/5): -
• khullar (10/5): Awesome and budget friendly hotel to enjoy your vacation - The staff is very polite and cooperative. Hotel rooms are well maintained. Food is awesome and they maintain good hygiene. My kids enjoyed soup, Hakka noodles, Maggi, alloo Puri, paratha, a lot.
• Bhavink25 (8/5): Great Stay, Awesome Food, - Wow, this hotel was awesome! The staff were super friendly and on top of everything—any request we had, they handled it fast. The food was a total highlight! The breakfast and dinner were so good, and the chefs were amazing, whipping up tasty vegetarian dishes without onion or garlic, just how we wanted. Plus, they threw in a free drop-off to Vaishno Devi, which was such a nice bonus. Totally recommend this place for a great stay! The hotel’s a bit far from the main market and the path to Devi Darshan, so it’s not super convenient for exploring. Also, the bathroom has just a glass partition, no proper door, so water splashes into the toilet area—a small annoyance, but not a dealbreaker. Still a great spot to stay!
• Pranaysethi (5/5): Not at all worth the price - The staff were friendly and courteous, especially at the restaurant. Their service was warm and attentive, which made a positive impression. Additionally, the hotel provided convenient drop service to the market and city center whenever needed, which was a helpful touch. The room interiors were quite dated, the toiletries were below expectations, and the AC cooling was poor. These aspects fell short of the standards I would expect from a hotel of this stature. Based on the room quality and amenities, I would rate the stay closer to that of a 2-star property.
• Chugh (9/5): Superb -
• Anurag (9/5): Superb -
• Dixit (9/5): Superb -
• Kuldeep (9/5): Superb -
• Vijay (10/5): Exceptional -
• NITIN (10/5): - Excellent staff ,facilities,ambience,food
• Senthil (9/5): Unlike other places, Katra was not affected by Fog. It wasn’t not at all foggy. Quite sunny / clear weather. Even in - Staff are very friendly. All of them good. Decent variety of food at the breakfast. Slightly away.
• Priyanka (10/5): Exceptional - The hotel is clean and well maintained with polite and helpful staff. The location is just walkable from the Katra Railway station and they have free drop facility to banganga... Housekeeping staffs were awesome meeting all requirements of their guests.. Food at the restaurant is good when ordered in ala cart.. Especially the soups. Buffet breakfast wasn't great... Especially the South Indian dishes..
• Mamta (7/5): Good -
• Vikrant (9/5): thumps up - overall good experience nothing
• vaibhav (8/5): - Very near to railway station
• Latha (8/5): I will definitely stay here again and would recommend for my friends and family. - It is very close to the train station and market area. No noise disturbances from outside. The staff at the desk were very helpful. Special thanks to Mukesh, Arun and Sunil. They arranged for the drop and pick up for my Maa Vaishnodevi darshan. Rooms are spacious and clean. I didn’t eat much at the restaurant but whatever I ordered was decent food. The room I was given didn’t have running hot water. But they immediately changed my room.
• Priyanka (9/5): Great stay - The staff were extremely courteous and maintained the sanctity of the place. A special note for the chef preparing food in the evening shift. The food tasted great and was of very good quality. The house keeping staffs were extremely helpful and attended to all our needs . All over a great place to stay in Katra . The breakfast menu could be better since its all vegetarian the taste and variety could definitely be better.
• Dinesh (10/5): Exceptional -
• Sachin (9/5): Excellent stay -
• Aashish (9/5): Superb - Hotel ambience, service, rooms. Difficulty of local conveyance availability as this hotel is slightly away from market.
• Rajiv (9/5): Superb - Good Good
• Abhishek (1/5): I was in hell - Nothing Very bad service so much dirty and no cleaning at all
• Varun (10/5): Exceptional -
• Krishnaswamy (9/5): Superb - Breakfast was good and tasty. Staff very courteous.
• Subrata (10/5): Exceptional -
• Amit (8/5): Very good - The buffet was good with variety of options and relishing tastes. The staff helps guests in their needs at tables with courtesy. Pick up service for returnees should be there for guest on the lines of complimentary drop. Even if paid pick up is offered - would be helpful for guests.
• Malaya (9/5): Superb -
• Anurag (9/5): Superb -
• Gaurav (10/5): - Great staff and great service
• Goyal (8/5): Good - Breakfast and location both good Kindly check noise is coming regularly in room
• Mullath (9/5): Superb - The room ambience was relaxing and the choice of food at the restaurant was very imaginative. Nothing in particular
• Shweta (10/5): Exceptional -
• Narendar (8/5): Pleasant - All nothing
• Nand (10/5): Exceptional -
• Sandeep (6/5): Pleasant -
• Reddy (10/5): It was a very comfortable stay. - The staff is very courteous. Keep it up..
• Surya (9/5): Superb -
• Anonymous (6/5): Pleasant -
• Jayant (7/5): just right - Location is very close to the railway station. Staff and the drop off to city center is a great service. Check-in process - could've been smoother.
• Madhusudhan (10/5): Would come back - Food and hospitality
• Sachin (8/5): Best stay - Hotel was good in hygine ,staff like Mr.Karun , Mr.Rahul ,Mr.Sahil was good in attitude , Cab driver is also supportive.Food quality is really we enjoy a lots. Need to improve enterance road
• Sumit (7/5): Good -
• Manoj (1/5): Unfortunate - It was substandard and unfriendly service. They charged 1500 more from booking price. I booked a taxi through their travel desk for Srinagar, he charged 31000. Normal rate is 7000. It was very pathetic and awful taxi Everything, hotel, cleanliness, staff and their service
• Swati (8/5): Amazing and good Food and beverage staff and other too. But F&B staff were outstanding - Clean hotel Should be more lit up in lobby in night
• Pritha (10/5): Exceptional - Great stay, would recommend to others too
• Parag (5/5): Passable - Food Was Good, Staff was cooperating. Room was not Good, the shuttle service was not reliable. Location is very outskirt, not connected properly.
• Rahul (6/5): Pleasant -
• Arpit (5/5): Okish Stay. Passable. - Liked the kitchen staff and the food. Room wasn't good at all. Very basic. Very small. Doesn't match up with a 4 star category room or other lemon tree hotels. The approach road was very dark. No street lights. Lots of stay dogs making it unsafe. Could not spot a watchman for any security assistance

Photos