Hampton by Hilton Medellin
Location: Calle 6 Sur # 42 - 14, Medellín, co
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Fitness Centre and Hot Tub - Stay active during your stay at Hampton by Hilton Medellin with our well-equipped fitness centre and unwind in our relaxing hot tub after a long day of exploring the city.
Convenient Amenities - Enjoy free private parking, a garden, and a shared lounge during your stay. With a 24-hour front desk, we are always here to assist you and make your stay as comfortable as possible.
Central Location - Located just 1.6 km from El Poblado Park, our hotel is close to popular attractions such as Lleras Park and Linear Park President. Explore the city with ease and then return to the comfort of Hampton by Hilton Medellin.
Book your stay now at Hampton by Hilton Medellin for a memorable experience in Medellín.
Important Information
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodation plus service). Permit must be shown upon arrival. This tax is not automatically calculated in the total cost of the reservation. Underage should present valid ID card at the moment of check in. Please note that every minor must be accompanied by their identified parents or legal guardian. MINORS POLICY Minors must always be accompanied by an adult relative, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are criminally and administratively punishable under Colombian law. All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary in each case, but usually identity cards, passports and civil registries are accepted). In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in, he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated must be notarized or apostilled by both parents, expressly authorizing the adult present with the minor to check him/her in at the Hotel. This authorization must be original and must include:
● The minor’s full name and identification number.
● The full name and identification number of the person with whom the minor will be staying.
● The minor’s check-in and check-out dates at the hotel.
● The full name of the hotel.
● The full names and identification numbers of both parents or the legal guardian signing the authorization.
● The authorization must be signed by both parents of the minor, except in cases where one parent has passed away or where only one parent has sole custody. If one parent has passed away, a death certificate must be provided. In the event that both parents are deceased, the authorization must be signed, in accordance with the law, by the legal representative, the minor’s guardian, or the ICBF. If parental authority is held by only one parent, a duly executed copy of the court ruling must be provided. Adopted minors must present a duly executed copy of the adoption ruling. When parents are in conflict and cannot sign jointly, a permit issued by a Family Court Judge must be provided. If the authorization is granted by public deed, a copy of it must be presented along with certification of its validity.
● In the case of Colombian minors, the authorization must be notarized by both parents to ensure that the permission is legitimate and has their formal consent.
● The authorization must be accompanied by copies of both parents’ identification documents, and a copy of the minor’s birth certificate (for Colombian nationals) or an equivalent document proving the relationship (for foreign nationals).
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally complied with to carry out such procedures (such as formalities of the exit permit or similar before the corresponding authorities). In the event that the legal care of the minor is not in the hands of his/her parents, sufficient proof of this must be presented to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of persons or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been complied with.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Solarium
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Japanese garden
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Room, Non Smoking
1 Queen Bed and 1 Twin Bed
Overlooking the city
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Braille signage
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Habitación doble matrimonial
1 Queen Bed
237-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Braille signage
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Habitación doble / movilidad reducida
1 Queen Bed
237-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double Room with Two Twin Beds - Non-Smoking
Rooms are 22 square yards. It has two double beds, a safety box, and a private bathroom.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key card access
-
Queen Room with Sofa Bed - Non-Smoking
The triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Sofa
- Alarm clock
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key card access
-
Queen Room - Non-Smoking
Rooms are 22 square yards. It has one double bed, a safety box, and a private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key card access
-
Queen Room with Roll-In Shower - Mobility Access/Non-Smoking
Rooms are 22 square yards. It has one double bed, a safety box, and a private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Toilet paper
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key card access
Guest Reviews
- Adria (10/5): Muy recomendado - Todo estuvo perfecto. La atencion de todos . La limpieza. La ubicacipn. El trato. Todo Top
- Mateo (1/5): Bad experience - How kind the person at the door was Really noisy AC system, staff at the reception is clueless, on the phone and not really in a good disposition to help. The person at the door was really nice and honestly the only highlight. The room was so tiny, the smaller bed didn’t even have a duvet. Honestly, really bad experience.
- Carlos Eduardo (10/5): - Excelente hotel, siempre a gran altura de servicio.
- roger (10/5): COMODA - DESAYUNO COMPLETO VARIADO Y LA UBICACION ESTUPENDA EN LAS NOCHES POCO PERSONAL PARA EL RESTAURANT
- Kattia (10/5): Agradable - Ubicación Nada me disgustó
- Elisabeth (10/5): - Das Hotel ist tippitoppi und hat europäische Standards. Ganz besonders gut war das reichhaltige Frühstücksbuffet und die Aussicht von der Terrasse, wo das Buffet, war sensationell! Einziger kleiner Minuspunkt: Auf der Homepage und bei booking wird angegeben, dass es bei Nachfrage einen Flughafenshuttle gibt. Ich habe dem Hotel diesbezüglich zweimal geschrieben, habe aber keine Antwort bekommen.
- Valeria (10/5): - Si, las habitaciones limpias y lindas No tengo ningún pero
- Victoria (9/5): -
- Victoria (10/5): -
- Thomas (8/5): Idealer Ausgangsort für eine Städtetour. - Toller Ausblick über die Stadt. Das Frühstück war sehr gut und das Personal freundlich. Der Transfer vom Flughafen wurde gut organisiert. Die zwei große Shopping Zentren in der Nähe sind auch Abends gut zu erreichen. Die Auswahl im Food Court sehr groß. Das Personal sprach zum großen Teil nur spanisch. Für uns kein Problem aber man sollte sich darauf einstellen. Google Translate hilft.
- Zinedine (10/5): -
- Adalize (9/5): -
- Perezh (10/5): -
- Raed Gindeya-Muñoz (8/5): Excellent location. Ideal hotel if you are in town for business or enjoying the city. - Perfect location. No hand towel hanger near the sink, could benefit of having water bottles every time the room is cleaned. Dining is not its strong point.
- Luis Miguel (10/5): Muy comoda - -Su desayuno, la ubicacion, la atencion del personal! -El tanaño de habitaciones y el gym algo pequeño!
- Jose (10/5): -
- Nilsen (10/5): Excellent experience at Hampton Medellín. The location is very convenient, the hotel was spotless, and the staff was ext -
- Newenka (10/5): -
- Alexandra (10/5): -
- Murat Baki (8/5): - Location (Close to the high street, restaurants, cafés and shops Reception is on the top floor.
- Silvana (9/5): -
- Newenka (10/5): -
- meganhZ777VW (10/5): Great Hotel - We stayed beginning of February.
This hotel was surprisingly great , Hampton is usually 'budget' hotel but i could not find a thing wrong about the hotel:)
The location is pretty good and safe, there is 2 malls close by so many places to eat.
The room was basic , had what it needed.
The breakfast was pretty good, many options.
We did not check the jacuzzi so can not comment on that.
The guy that checked us in gave amazing attention ( i did not get the name sorry.
Overall it is a nice hotel!
- Jessica (9/5): - La atención
Más que todo de las señoritas Camila y Yamileth Todo super bien
- fredy (10/5): - Excelente atención
- PAMELA (10/5): EXCELENTE - todo excelente
- Weliton (7/5): -
- Edgard (8/5): - Location Rooms
- David Aspuru (8/5): Hotel muy bien ubicado en El Poblado - Muy buena ubicación. Las camas necesitan renovación urgente.
- Kandrea21 (10/5): Excelente - Excelente hotel muy lindo seguro y cómodo El desayuno viajero deben mejorar. Teníamos que salir en la madrugada al aeropuerto y se dejó con tiempo apartado el desayuno y se habían olvidado, el desayuno fue demasiado sencillo esperábamos mas
- Maira (9/5): cerca de todo buena ubicación - ubicación y personal amable .
- Fernando (8/5): Buena - Atención Logística alarma
- Martha Carolina (10/5): Cómodo y limpio - Excelentes instalaciones, muy cómodas y limpias Todo estuvo muy bien. El personal muy atento
- HECTOR CARDONA (9/5): - lindas instalaciones y buena ubicación.
- Dora (10/5): -
- Ricardo (9/5): Este hotel no te decepcionará - Su ubicación que daba a la vez mucha tranquilidad y cercanía a lugares urbanos de interés para turistas Extrañamente el lobby en el piso 14 hacía que los elevadores demoraran un poco, pero si planificas tus horas de salir (servicio de taxi por ejemplo) no había mayor problema.
- Enriqueta (9/5): - Closed to poblado Need more restaurants especially for dinner and more server.
- Wilfran (8/5): -
- Wagner (10/5): Excéntrico me - Sii muy bueno Todo. Muy bien
- Sonia (10/5): -
- Jaime (10/5): Muy bien excelente servicio - Limpieza Nada
- Belin Thiffany (5/5): De fácil acceso - La ubicación Para activar la ducha se hace de manera manual, además demoró calentar el agua... me explicaron que tuvieron problemas con los calentadores.
Falta de agua en botella en la habitación, solo dejaron una mini botella, sabiendo que éramos dos personas, tuvimos que bajar y solicitar. Se sugiere que tengan un oasis en los pisos para rellenar las botellas, como cortesía del hotel.
- Edgar (9/5): -
- Soto (10/5): Tranquilo y seguro. - Excelente ubicación.
- Mabel (10/5): Tranquilidad - Su atención
- Mabel (10/5): -
- Chi (10/5): Excelente, me encanto el trato de Victoria/cocina, Xiomara/restaurante y Alberto/recepcion - el desayuno es basico sugiero que sea mas amplio y variado, la ubicacion es perfecta Todo me gusto, solo un poco de atencion en cuanto a la manera en que los chicos del restaurante toman la orden, pienso que por ser un hotel conocido deberia tomas los pedidos y hacer las cuentas con medios electronicos mas modernos y no con papel
- 186nealr (10/5): A Great Stay at the Hampton by Hilton Medellin...Highlighted by the Exceptional Team - A wonderful stay at the Hampton by Hilton Medellin highlighted by the friendly and professional staff. From the moment I arrived until the moment of leaving, the staff at the front desk and members of the team were amazing. Much appreciated.
The room was clean and comfortable, the WiFi was fast and stable, and breakfast was a bit above the usual Hampton breakfast. Probably the only thing that was a bit disappointing was the fitness center--functional but small and a bit out of date.
The location was convenient to major shopping and restaurants, and about a 30-minute walk to a metro station. Bus and other transportation options were available right in front of the hotel.
Overall, a great stay.
- Victor (8/5): Buena - La ubicación La comida
- Victor (8/5): Agradable - La ubicación La comida
- Helio (9/5): - La ubicación La comida del restaurante en la noche
- Guest (8/5): Placentera - La habitacion Todo estuvo bien
- CESAR (6/5): buena ubicacion - desayuno muy regular por el precio que cobran. no adicionan los puntos a los que tenemos membresía.
- Sneider (10/5): -
- Guest (10/5): Tranquilidad y descanso - Me encanta su vista, el sector en donde está ubicado No haber podido estar más tiempo
- yadiel (9/5): muy buena - El desayuno muy bueno y la ubicación inmejorable La relación calidad precio
- Alcibiades (7/5): -
- Adrian (10/5): Buena - La ubicación En ocasiones el trato del personal
- Jose Manuel (3/5): It was very regular tbh - It’s was next to the office. The room was clean, and there were all the necessary items to have a regular stay. The lights were not working. One of the lights was broken, it did not turn on. The door lock had to be checked too. The human service was regular and sometimes rude, I’m sure this is not because of the People but how the hotel organizes its personal and keeps them motivated.
- Jackeline ibett (10/5): Sencillamente espectacular, comodidad, ubicación, gastronomía y personal !!!! - Nos encantó, la excelente disposición del personal, la excelente limpieza diaria, habitaciones cómodas, el desayuno delicioso y variado cada día, a pocos pasos del centro comercial Oviedo y Santa Fe, excelente ubicación, estuve de visita con mi familia y estuvimos muy felices!!! Todo nos gusto !!!
- MAYRA (5/5): Muy caro para la comidas que ofrece - El desayuno La cama y que no hubiese room service
- Johanna (7/5): Medellin - La ubicación y el confort de la habitación Desayuno poco variado
- Junor jefferson (6/5): -
- STEFAN (8/5): -
- Daniel (6/5): Cumple con lo básico pero con una baja relación costo-beneficio - Desayuno buffet de categoría inferior a las expectativas que un hotel de esas categoría, en esa ubicación y de ese precio genera en un cliente. Adicionalmente, no me gustan los hoteles que todos sus ventanales están sellados, es decir, que no permiten abrir las ventanas de los cuartos, así sea unos pocos centímetros, para airear la habitación. Prefiero dormir sin AA pero con la posibilidad de que entre aire fresco... incluso el canto de pájaros en la mañana!
- Ileana (8/5): Demasiado bueno -
- Jhony Alexander (4/5): - Falta de diligencia, poco colaboradores,
Con el visitante,
No habían toallas en el cuarto toco llamar 2 veces para lo mismo les falta, mucho hay que capacitar más el personal y si ya lo hicieron evaluar servicio les faltó... llegamos a la entrada y no habia nadie para ubicarnos en resumen muchas cosas a mejorar
- Isis (10/5): Great stay, great location and service - Everything Nothing
- Verbs2015 (10/5): - The location was excellent, a shopping mall very nearby with an array of shops and restaurants. Even though my stay was short it was a pleasant and quiet one. I also liked the health food store which is next door to the hotel. The room was great, no complaints, I would definitely stay there again. Nothing!
- Joan Ortiz (10/5): Excellent - My experience at the Hampton Inn by Hilton in Medellín El Poblado was simply extraordinary. From the moment I arrived, the staff made me feel right at home: kind, attentive, and always smiling, providing spectacular and friendly service that truly makes a difference.
Breakfast was one of the highlights: incredibly delicious, varied, and perfectly prepared to start the day with plenty of energy. The rooms are very comfortable, clean, and cozy, ideal for relaxing after a day exploring the city.
The service overall was excellent at all times. Without a doubt, it's a place I would return to without hesitation and that I wholeheartedly recommend. A wonderful experience in every way. 💛
- Paola (8/5): -
- Milfrid (7/5): Central location but would not stay at this property again. - Central location Room smelled like mold, sink was small, AC was humid, door wouldn’t close properly. The safe wouldn’t close right away. They only offered one water for the room. Had to ask for additional but noticed that they offered more waters to other guests. They were also doing remodeling which it was not listed on their website.
- cameron (8/5): -
- miguel (5/5): - regular el desayuno amabilidad y mejor desayuno
- ANDRES FELIPE (8/5): - the breakfast so simple
- Gabriel Alejandro (10/5): - The Best Hotel in Medellin.
- Gabriel Alejandro (10/5): - El mejor hotel en el poblado
- LuisT18 (10/5): Muy buena - El desayuno lo sirven en el PH con una vista increible Mas opciones en el desayuno
- andrewjL6298SI (10/5): Welcoming staff in new feeling hotel with great breakfast overlooking the city!! - We arrived early and were warmly welcomed by friendly staff throughout! The hotel is super clean, new and with an amazing breakfast overlooking Medellín (best sleep we’ve had this trip, great aircon). Huge shout-out to Fernando who initially welcomed us and warmly said hello every time we crossed paths (including as he came around offering fresh local snacks throughout breakfast). Would recommend :)
FYI - the 1-2km walk to El Poblado was easy and felt safe, we did each night after dinner.
- Pablo (10/5): - Todo La habitación debería ser un poquito más grande
- Brito (10/5): -
- JOSE (8/5): Muy bueno con posibilidades de mejorar el desayuno - El desayuno es limitado en la variedad de proteina
- Gina (6/5): - This property is in a great location for shopping and a few restaurants. If you only speak English, be sure to have your translator app because only 1-2 staff members do. The security staff at the door are absolutely outstanding! Very friendly and helpful, different for the front desk team. For some reason the housekeepers were not big on giving extra towels or toilet paper, which was weird. 1 towel is extreme. The breakfast buffet was ok. Many mornings at 9am containers were empty and you ate what was there. Place was under renovations when we were there as well. I would stay here again because of the location but I plan to look at other places first.
- Carmenza (8/5): -
- Claudia (10/5): excelente ubicacion y servico - excelente ubicación . atención del personal increible todo estuvo bien
- Flavio (10/5): Agradable hotel - La atención y disposición del personal es lo mas destacable El espacio del lavatorio del baño era un poco angosto
- Osorio (1/5): - Nada Nada
- 594ROBERTB594 (6/5): Basic accommodations, great staff, underpar room quality and amenities. - Just returned from a 4 night stay, probably would not stay there again.
I am a Gold Hilton Honors level, almost Diamond, and this is the most basic Hampton Inn I have stayed in in a long time.
Room is extremely basic, advertised as a Queen bed but it is actually a Full size, unacceptable for 2 adults. Initial room assigned was on the 2ns floor, also unacceptable since I usually get upgraded, and the room contained the aforementioned Full size bed plus an extra twin bed, making the room feel cluttered and senseless for 2 people.
Bathroom amenities are very basic and the worst offense is there is only one hand towel + 2 bath towels, as per the manager's information. I had to ask daily for an additional hand towel (no face towels available.....) and it got to be very tiresome. Apparently they must save millions of dollars with this setup...LOL
Staff was wonderful and accommodating, location superb, free breakfast amazing, but I cannot help feeling they are out to penny pinch everything that has to do with the room.
Probably would pick another hotel next time, forfeiting the points I get for my stay.
- Carlos Alberto (6/5): Hotel a mi parecer solo para dormir - Desayuno hecho sin variedad ni amor , más parece por cumplir Variedad de quesos , panes , variedad en la forma de presentar y cocinar los huevos
- John F (3/5): No recomendable - Ubicación y comida La verdad, muy mala experiencia. Es el único hotel donde dejan café y azúcar en la habitación, pero no agua. Al llamar para pedir agua nos dijeron que debíamos subir personalmente a buscarla o tomar de la llave porque “supuestamente” era potable.
Aclaro que no elegí este hotel por economía, ya que no es nada económico para lo que finalmente ofrecen. Me parece inaceptable que en un lugar de este nivel no brinden algo tan básico como agua en la habitación ni tengan la disposición de atender al huésped de manera adecuada.
Me llevo una pésima imagen y definitivamente no lo recomendaré, ni a mis pilotos ni a mis clientes.
- Gabriela (3/5): Great location. Awful stay - Breakfast ROOM A/C FIXED TEMPERATURE. Could not change it🥶🥶🥶Froze all nights .Hair dryer about to break.
- Danyelo (10/5): -
- Steve86753 (10/5): Felt right at home at the Hampton Inn in El Poblado , Medellin ! - A special thank you to Manuela, Xiomara, Estefania, Victoria, Fernando and the rest of the Hilton staff! They all made our vacation very special by being welcoming, hospitable, polite and helpful. We have stayed at many Hilton properties in different countries, and this was the first time that we truly felt like a valued Hilton Honors Gold members!!
From the moment we checked in, we knew our stay was going to be a memorable one. From housekeeping to bar and food service, front desk, maintenance; they all went out of their way to assist us and accommodate our needs.
They are truly an example not just for the Hilton brand but for the hospitality industry in general.
Corporate should take notice of this specific property in their training of new personnel as in my opinion they should be the standard of excellence for the Hilton chain worldwide.
My only suggestion would be for bar and food service to be computerized to ease the flow of orders.
We will be back!
- Williams (10/5): Exceptional - The hotel is basically in the middle of all the good spots. I loved it cause we could have walked to a lot of the places we wanted to visit.And the staff was wonderful especially Fernando at the door. Well he was all over which made our stay even better. He was so very helpful! Wish there was a pool.
- monroy (6/5): Hay opciones mejores y con mejor precio. - Buena ubicación, el personal muy amable y atento. Siento que es muy caro para el nivel del hotel.
Desayuno fatal
- Eduardo (10/5): -
- TULIO (10/5): - Ubicación / Desayuno Las camas y almohada deberían ser más cómodas !
- Stephen (4/5): Redelijk - de locatie Kamer te klein voor de prijs die je betaald. Bovendien zijn geen kleine washandjes aanwezig in de kamer. Faciliteit om ijs te verkrijgen moet verbeterd worden, ijsmachine plaatsen.
- Rosangela (9/5): Agradável - Gostei de praticamente tudo…
Localização, acomodação e equipe A demora no restaurante…
Tinha apenas uma menina atendendo e ela se esforçava muito para atender todos mas quando tinha muitas mesas ela sozinha não dava conta.
- Karen (6/5): Tudo bem - Localização próxima ao que eu necessitava A recepção durante o dia
Não são gentis
A recepção a noite educados
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