Rioné Hotel Boutique
Location: Luis Moreno Mora y Eduardo Malo, Cuenca, ec
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Charming Boutique Hotel in Cuenca
Convenient Location: Explore attractions like Pumapungo Museum and Tomebamba River within walking distance.
Comfortable Accommodations: Relax in non-smoking rooms with modern amenities, including free WiFi and room service.
Personalized Service: Enjoy concierge assistance, tours arrangements, and a welcoming staff at your service.
To experience a blend of comfort and convenience in Cuenca, book your stay at Rioné Hotel Boutique now!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Suite, 1 King Bed, Hot Tub, City View
1 King Bed
301-sq-foot room with city views
Relax - Private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and phone
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Heating
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Private spa tub
- Bedsheets provided
-
Room, 1 Queen Bed
1 Queen Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and phone
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Heating
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Double Room, 2 Double Beds
2 Double Beds
291 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and phone
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Heating
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Single Room, City View
1 Twin Bed
312-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and phone
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Heating
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Single Room
This spacious, modern room features a satellite TV, plus a mini-bar and a safety-deposit box. Guests also enjoy a working desk, with free Wi-Fi available throughout.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Linen
- Upper floors accessible by elevator
- Air purifiers
- Hand sanitiser
-
Twin Room
This spacious, modern room features a satellite TV, plus a mini-bar and a safety-deposit box. Guests also enjoy a working desk, with free Wi-Fi available throughout.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Linen
- Upper floors accessible by elevator
- Air purifiers
- Hand sanitiser
-
Deluxe Suite with Spa Bath
This larger suite features a luxurious private bathroom with a hot tub and tiled floors. It also features a satellite TV, plus a mini-bar and a safety-deposit box. Free Wi-Fi is available throughout.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Linen
- Upper floors accessible by elevator
- Air purifiers
- Hand sanitiser
-
Standard Double Room
This double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Linen
- Upper floors accessible by elevator
- Air purifiers
- Hand sanitiser
Guest Reviews
- federico (10/5): - Comodo, limpio, buena ubicación, amabilidad personal!
- evelyn (10/5): Buena relación calidad precio, personal amable, desayuno delicioso. - Son amables, las instalaciones limpias y el desayuno variado. El parqueo es un poco estrecho
- Monica Janeth (10/5): - Esta muy bien ubicado todo limpio bonito
- Alexandra (9/5): -
- PABLO (8/5): Bien en general - La disposición y amabilidad del personal del hotel. Las habitaciones son muy pequeñas
- PABLO (8/5): -
- Chacón (10/5): - La habitación muy cómoda, la gente muy amable. No me gustó que siendo extranjero me cobraran IVA. Yo soy peruano y me pidieron pasaporte en lugar de descontarme el IVA solo con mi DNI. Los muros de los balcones de la habitación son muy bajos, puedes caerte.
- Daniel (9/5): Muy Bien, gracias. - Bien todo Control Remoto del TV
- Samantha (8/5): El personal es muy amable y atento pero faltan detalles por mejorar. - Todo el personal es muy amable y la ubicación es muy segura. Los cuartos son muy pequeños y tuvimos un inconveniente con el inodoro.
- Castro (10/5): -
- Johanna (8/5): -
- Geovanny (10/5): -
- Mbonfal (10/5): -
- Dina (9/5): -
- Freddy Said (10/5): Excelent - Perfect location! Parking
- Quizhpe (8/5): - La ubicación
- Pablo (7/5): -
- Carlos (10/5): - Descanso
- Broos (9/5): -
- Paul (8/5): Lugar para ejecutivos - Ubicación buena! Deben mejorar las cortinas no cierran bien
- Andre (8/5): -
- joseph (8/5): -
- Maria Jose (10/5): -
- SONIA (9/5): - La amabilidad, limpieza, ubicación del hotel y la relación calidad-precio No se si fue mi habitación pero la temperatura la sentí un poco baja
- Delburt (8/5): -
- Luis (8/5): - Mucho frío en las noches … sería genial si facilitan calentadores de habitación ..:
- Victor (8/5): -
- Broos (9/5): -
- Alberto (10/5): -
- Alexandra (10/5): Muy buena opción en Cuenca por la ubicación y calidad de atención - La mejor ubicación, tiene una terraza con vistas muy bonitas. El desayuno buffet básico. Con fruta fresca, el parking es en el subsuelo y es muy pequeño pero no es un inconveniente. Algo a destacar la amabilidad de todo el personal. No es ruidosa Las habitaciones son un poco pequeñas para el precio al igual que la TV. No tiene piscina
- Jenny (10/5): Espectacular como siempre - Todo Todo perfecto
- Pazmiño Barros (8/5): -
- Monica Janeth (10/5): - Su instalación muy buena 👌
- Belen (8/5): - Todo muy tranquilo y personal amable!!
- Alberto (10/5): Excelencia en hospedaje - Todo Nada
- Wilson (10/5): -
- Miulin (8/5): - Bien
- Lenin (10/5): Exceptional -
- pablo (8/5): - Todo ok
- Vera (8/5): Very good -
- Astudillo (10/5): Exceptional -
- Lynne (9/5): Superb -
- Alfredo (8/5): - Buena ubicacion
- Ronald A (10/5): - Yes nice and quite
- Jd (10/5): Exceptional -
- Damián (10/5): - .
- Jorge (10/5): Exceptional -
- Juan (1/5): Bad -
- David (8/5): - Buen Lugar
- Federico (6/5): Needs improvement - Staff was kind and accommodative. Some rooms are not acceptable, others need repair. I booked here for work in a very crowded week, with prices being higher than usual do to a big event. They originally put me in a room on the first floor (102) that had no widows and was clearly subpar for the price I paid … I complained and they accepted to move my to another room on the 5th floor. The window was there … but it did not close properly (the handle was broken). I did not complain as I international stayed a couple of nights and had earplugs.
- EDDIN ALEJANDRO (10/5): - Todo muy bien, la habitación un poco pequeña pero excelente ubicación.
- Elina (10/5): - The staff was very kind, the breakfast was really good, and the hotel was lovely. There were blackouts happening throughout the city but luckily the hotel had a backup generator.
- Claudio (7/5): Good -
- John (10/5): Exceptional -
- Marlon (9/5): Superb -
- Cesar (8/5): Excelente ubicacion y atencion del personal - La experiencia fue muy buena. La ubicacion es excelente, y la amabilidad del personal y la atencion tambien. Precio / performance me parecio estupendo
- Julio R (8/5): - Transportation and good service
- James (8/5): Very good - Nice staff, very helpful! Being charged the 12 % VAT when I checked in with a passport!
- Sebastian (10/5): Exceptional -
- Schmidt (9/5): Rione Hotel was a perfect choice for us. Easy access to downtown El Centro, walking to restaurants. - It was in the barrio that we were interested in, El Vergel. The hotel was walking distance to many excellent restaurants and easy taxi stops for downtown activities. The restaurant was excellent and the staff was also attentive. Outside street noise was annoying at night. Also neighborhood dogs barking late at night. That is all that I can think of.
- Pedro (10/5): - They are professional and friendly
- Jamileth (5/5): Passable -
- Pedro (10/5): - It was nice and clean ,staff very friendly
- James (9/5): Superb - The wonderful staff n the manager gave me an upgrade on the room! The remodeling of some rooms noise!
- Carlinchi85 (8/5): Very good -
- James (10/5): Exceptional - A good value for the quantity of the hotel n staff! Their was some remodeling going on in another room!
- ANDREA (10/5): - Nice place to stay if you are gonna be around de city
- Andrea (10/5): Exceptional -
- John (9/5): Nice experience - Nice, clean rooms, comfortable. Maybe parking, was too short for hotel capacity
- Bruce (8/5): recommend - Nice room, Good Location. David was very helpful. Good counsel on getting to Cajas and other locations substantial barking dog noise night and day. Latin America, 🤷♂️
- Anonymous (9/5): very good - location, staff, room the sound of the jacuzzi in other rooms. no time limit meaning people can use their jacuzzi at anytime and it’s very noisy. had to move at 12.30 midnight to another room because of noise
- Felipe (10/5): Exceptional -
- Felipe (10/5): Exceptional -
- Felipe (10/5): Exceptional -
- Maureen (10/5): - We stayed there one night as we were headed to the airport in the morning. The staff were amazingly kind and helpful. The room was immaculate and had everything we needed. 10 out of 10 would stay there again. And the breakfast was fabulous!
- Anthony (10/5): Our stay was comfortable and enjoyable. - I loved how clean the hotel is. The reception desk is right at the entrance and the people who helped us were kind and friendly.
- Jh007 (8/5): Lovely break in Cuenca!! - Location great, very close to alot of restuarants and cafe. Breakfast ok. Room was nice, bed big and comfortable. Loved the bath!!! Hotel very quiet and a nice quiet area. nothing comes to mind!! Be great if there were more vegan options but thats just being fussy I guess.
- James (10/5): - Very helpful staff n better than average breakfast!
- Bruce (10/5): Lovely little boutique - go for it! - We love this place. The staff were so friendly and accommodating. The room (two double beds) were small, but cozy, yet bright and cheery. We had a small dog and a cat with us and stayed four nights. The dog was a hit with all the staff and they even came upstairs to visit the cat! It's one of a few places in Cuenca we've stayed where you can actually flush paper down the toilet, which was a nice change. The neighborhood was safe and walkable - plenty of restaurants, malls, etc. within 3-4 blocks, a nice little park same distance, but opposite direction. Fabulous street art (not graffitti), neighborhood security people helping at the busy streets, etc. Breakfast seems minimal, but every morning they offered to make us eggs if what they served (eggs, bacon, waffles, sausage, varied each day), toast, rolls, wonderful fruit, cereal, coffee, tea selection, fabulous fruit preserves, etc. was fine for us. We were there right after the holidays and the hotel was slow, so we always got a comfy table by the windows and could linger, watch the street go by. One of the young desk staff even gave me pointers on how to "climb proof" our backyard for cat when we moved into our house! Mornings my husband slept in, they gave us a tray. Loved the mineral water they had in room, so every day they gave us several bottles when we came back from walking dog. Small fridge, no microwave, but fine for our days there. This is a lovely, homey little boutique - go for it!
- Juli (10/5): - Nice and quiet location. Really good breakfast. Kind and helpful staff
- Verified traveler (8/5): - GREAT
- XiaPing (8/5): Stay in Rione - Breakfast is too less to choose, but the hostess is nice.
- Ariana (10/5): - Front hotel staff was polite and friendly. Very helpful and accomodating with our needs. They went above and beyond to make us feel at home. The cleanliness was impressive. Breakfast was delicious. Overall a wonderful experience would come back to this hotel in a heart bit.
- VICTOR Y ALICIA (10/5): BEST PLACE EVER - PEOPLE WERE VERY HELPFUL. FRIENDLY AND THE BREAKFAST AND SERVICE WAS EXCELLENT...
- jimbW842BO (8/5): Detail oriented staff - Modern hotel with underground parking in Cuenca. Nicely furnished rooms (with Jacuzzi optional) in a relatively quiet city neighborhood. Staff called to make sure we didn't miss the included breakfast and has been very conscientious and helpful.
- Hector (10/5): Excellent Boutique Hotel in Cuenca - New, Clean, excellent service, good rate......the best in Cuenca, Ecuador
- ETog (6/5): Basic and not very comfortable - The hotel is not bad, but the room is small, the bathroom is dark, don't have air conditioner. The brakfast and Internet is good. Very well located, close to the historic center. If don't mind to stay in basic hotel, I recommend.
- acodon (8/5): Practical when in Cuenca - I visited this city for business and stayed at this hotel. If you are a business traveler this is ok. The room I stayed at was rather small although sufficient for a night sleep. Staff was attentive and helpful. It is a small hotel but has a breakfast area and breakfast was included in our rate. Breakfast was ready early and they were attentive even though we got there before breakfast opening time. It appears to be close to the center of town too. I would probably go back although there were to things that I was not entirely happy with. The bed cover in my room was stained. That really set me off. Also the shower did not have a lot of pressure and the water was not that warm. Other than that everything was fine. End result is that you are set if you look for a rather inexpensive hotel such as ourselves at the time. One or two nights is ok. For longer stays I would choose something larger and with a wider variety of services.
- PPBOLO (10/5): Value for Money - A new hotel , of modern decoration. Decent rooms ( small but practical ). Fairly clean . Breakfast has basic stuff but enough for a decent one. Staff is very friendly. I had a good rate and a service and stay that was totally worth it. Highly recommended hotel.
- 532kristab (10/5): Wonderful experience at Rione - I've spent the past 3 nights at Rione and was very pleased. Firstly, this family-run boutique hotel is modern and stylish, but most importantly very clean and safe. The staff are friendly and welcoming, and very willing to help if you need anything. The room suited my boyfriend and I (enough room for 3 suitcases). The location is great as you are pretty close to downtown. Breakfast is included (eggs, toast, fresh juice, fruit, yogurt, pastries, coffee/tea). I would highly recommend this boutique hotel in Cuenca. We were very comfortable here, felt safe and really appreciate the excellent customer service that was offered!
- 371juancarlosc (8/5): Quiet and comfortable hotel - Modern and simple hotel, in a quiet residential area. The hotel has an underground parking, not big but with enough space. The breakfast is a menu breakfast and it is good and simple Staff is very kind and polite.
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