Holiday Inn Express & Suites - Houston NW - Cypress Grand Pky by IHG

Location: 21410 Fairfield Place Drive, Cypress, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Grocery deliveries
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking

Rooms Available

• Queen Suite with Two Queen Beds

  This suite features a private bathroom and heating. The suite provides air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• Standard King Room with Roll-In Shower - Communications Access

  The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a shower. The double room offers a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Standard King Room

  This double room has air conditioning, heating and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Heating
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• Suite with Two Queen Beds - Communications Access

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Sofa bed
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Deluxe King Room - Hearing Accessible

  The spacious double room features air conditioning and a mini-bar, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Suite with Accessible Tub - Disability Access

  This suite features a private bathroom and heating. The suite provides air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Standard Queen Room with Two Queen Beds - Communications Accessible

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Single-room air conditioning for guest accommodation

• Standard Room

  This double room provides a private bathroom, and heating. The spacious double room offers air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• Standard King Room

  The spacious double room features air conditioning and a mini-bar, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• Standard Room with Two Queen Beds

  The spacious double room features air conditioning and a mini-bar, as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• King Suite

  This suite features a private bathroom, and heating. The air-conditioned suite offers a flat-screen TV, a mini-bar, a wardrobe and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

• King Suite - Hearing Accessible/Non-Smoking

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Sofa bed
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Suite - Mobility Access Roll in Shower/Non-Smoking

  The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Sofa bed
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Razzeil (10/5): -
• Sandra (9/5): - Breakfast was good
• Ahmad (7/5): - Size of the bed Small sofá No disposable slipper Small iron table
• Becker (9/5): Highly recommend - Everything was great. Staff was friendly and helpful. Breakfast was good. Place was very clean. Good location. Nothing
• Walker (7/5): -
• Lillian (10/5): Wekeend perfection - Everything was so clean and the staff so kind Nothing
• Alsadek (10/5): -
• Tiphanie (9/5): -
• Sabina (10/5): Great - The night of my stay the ladies that worked the front desk were super sweet and so helpful!!! My son plays football and was having a camp early in the morning and knew my son will not be able to get breakfast, they took care of my Son and made him a snack bag. Pleaee make sure that those ladies are recognized for their excellent service!!!! They cared so much!!!! Na
• Cruz (10/5): -
• chorilon (10/5): - Staff, facilities, cleaning
• Obdel (7/5): Very nice - L accueil et propreté Dejeuner un peu moins varié mais top
• Roberto Catriao (9/5): - Comodidad, ubicación, limpieza y atención. Deben mejorar el desayuno.
• Akie (10/5): -
• Maria (10/5): Confortable!! - Close to a mayor highway and restaurants and it was clean plus Tracey the person at the front desk was very amiable and helpful. At some hours it can be noisy but depends on the time of the year.
• Jessica (10/5): -
• Sandra (8/5): Great place to stay - Convenient to destination Breakfast selection
• YLIA (8/5): Excelente - Limpieza, comodidad, amabilidad del personal
• Gabriel (10/5): -
• Tracie (10/5): -
• mik (9/5): -
• Diana (5/5): Decent. Slept terrible. Ate the breakfast. Lots of good choices - The staff was nice. The breakfast was great. I had a hard time with the room AC. It was musty/moldy and my asthma was triggered. I didn’t sleep well. The bed also was not a great match for me.
• Susan (10/5): -
• Celia (10/5): -
• Celia (9/5): -
• Reginald (10/5): -
• Susan (10/5): Great Stay - Nice location and very clean. Great Breakfast Nothing
• Gabriela Minu (9/5): - Ubicación El sistema de aire acondicionado
• Prado (10/5): -
• Shuanta (10/5): -
• Alescia (7/5): I’m sure I’ll be back! - I liked the location!! Honestly there wasn’t any thing that I didn’t like about the property!! If there was a hot tub on site I would have been perfect!!!
• Jacob (10/5): -
• Elizabeth (10/5): -
• Flanigan (10/5): - Lots of traffic but central to my family. Staff was great and the girl who checked us in was exceptional. And she helped me with my phone!
• Adalberto (10/5): -
• Shelia (9/5): -
• Lela (10/5): - Great place to rest and relax off the beaten path.
• Berenice (10/5): - easy parking, near stores and food
• Cande (10/5): - It is close to premium outlet if you want to go shopping. The room is super clean and wide. Room is excellent! Breakfast is great too!
• Patrick (10/5): - One of the cleanest and most comfortable rooms I’ve stayed in, great layout to maximize space. There are also EV chargers located very closely in the mall parking lot next door. Would love to stay again.
• MUKHLIS (9/5): -
• Jayda (10/5): -
• therese matise (10/5): - Great property!!! Remodeling, but it is so neat and clean!!
• Krystal (10/5): - The hotel and the room was exceptional. I will definitely stay again.
• Kimberlee (10/5): - There was a outlet mall within walking distant restaurants to not a couple miles away and of course the breakfast in the morning was good but the coffee was exsquite
• Clarence (10/5): - Convenient
• Luis Miguel (8/5): - They doesnt refill Walter bottles in the rooma. They only give water the First day
• Trish (10/5): This location will be my forever go to Hotel. It’s my home away from home. - The hotel is always so clean. From the lobby to the rooms. I love that they show great hospitality with fresh warm cookies. It felt like home. The kitchen crew really didn’t pay attention to the food that the guest was dropping on the floor. With me being in Safety I was constantly picking up food that was left behind by guess. I didn’t want anyone to have a slip, trip or fall incident.
• Catrina (2/5): - Property must have been under renovation. It was disgusting. Dirt/graffiti on the walls in the hallways. Was assigned a room that was dusty and dirty and had a stench. There were drawings and markings throughout. Host graciously assigned me to another room which was a little better as far as cleanliness but floor had some issues. Also very creepy. I did not feel safe there so I left. Money wasted!
• Stephen (9/5): Good stay - Hotel and rooms are clean and comfortable. Breakfast is great. With plenty to choose from hot and fresh. The window shades did not work so I had bright light all night shining in the room.
• Leo (10/5): - Friendly staff !! Clean
• Taneasha (10/5): - Front desk was amazing.
• Perri (10/5): Most Excellent !! -
• Sylvia (10/5): -
• Michael (8/5): - Cold breakfast food, late night fight in parking lot?
• David (2/5): - Front desk will not help know one
• Arlette (10/5): - Great place quiet clean staff awesome
• Maia (10/5): - It was nice, very clean.
• Taneasha (10/5): - I love the location. I wish the gym had more equipment .
• Verified traveler (10/5): - The whole experience was amazing. Great for family especially with kids!! Breakfast choices are unbelievable, something for everyone. Rooms nice and clean!! Really enjoyed the stay
• phillips (9/5): Our stay although short it was nice and quiet. - Location was great and we love staying at this location because it close to family. All was good.
• Pamela (10/5): - Nice
• Tosha (10/5): -
• Ana (10/5): - Always a great time !
• Robyn (10/5): - Slept great, good shower, great breakfast, pleasant staff. Thank you
• Erica (8/5): -
• Brenda (10/5): - the hotel was excellent in everything.
• Mark (6/5): - Everything was really good until I went to take a shower. Ran the water for 10 minutes, no hot water. Was on the 4th floor, had to take a cold shower. I thought that perhaps a reduced rate would be offered, none was.
• Stephanie (10/5): Great place go stay! - Very clean!
• Robert (10/5): -
• Divina Dominga (10/5): - Place is clean and tidy
• Renetta (10/5): - Great, place!
• William L (10/5): - Clean and quiet, just what I wanted
• Russell (8/5): Very good -
• Jeffrey (10/5): - I give it a 5 star just almost everything about it was perfect staff was sincerely nice, the room was so thoughout even had a tray to rollin to bed to eat on. Ha! My wige wishe you had a mirror instead of photo in main area even though you had a nice sized mirror at the entrance and bathroom. I loved it. Only thing I would ask is your fitness center if u have something broke get it fixed or throw it away. I got on the rowing machine and the batteries were dead on the main screen but then I thought I would row but I found out quickly the chain was not working properly. I use this for my cardio but honestly I had a wonderful experience the breakfast looked delicious but I had to pass but I’m sure it was especially the biscuits looked awesome. Thank u
• Omar (10/5): Exceptional -
• Patricia (10/5): -
• Jason (10/5): Will be staying here again in the future - Close to everything NA
• Stavros (10/5): - Amazing
• Stavros (10/5): - Amazing
• Amber (10/5): Exceptional -
• Margaret (8/5): - Hotel was very nice but the double queen "suite" rooms could be a little larger. The breakfast was extremely busy so much so that food ran low and there was not enough seating.
• Brenda (10/5): Exceptional -
• Dyd (9/5): Awesome 👌🏾 - Everything A hair in the shower
• Adriana (10/5): Exceptional - I stayed there before and it's clean, staff nice and welcoming and helpful. Paid more than I liked but worth it NA
• Cedric (10/5): Exceptional -
• Sylvia (10/5): Family visit - Very clean super nice large rooms We liked everything
• Derek (8/5): Very good -
• Selim (8/5): Very good -
• Cynthia (10/5): - bedding and linens
• Leo (10/5): - Clean friendly staff
• Laura (9/5): Excellent stay - Breakfast was great… Everything was good. There was no hot water we had to bath with cold water..how ever this was eventually fixed hours later
• Dolores (6/5): - During our stay it was very clean and quiet! Room was cleaned during our 2 night stay! No hot water and phone busy every time I called on the second night! In the morning still no hot wate! Guests were NOT notified of this!
• Sondra (10/5): - The stay was excellent! Warm services, great breakfast and the room was clean and quiet. I look forward to my next stay.
• Sondra (10/5): - I love the location, the friendly and helpful service. The kind, friendly, and professional service and atmosphere is superb. The breakfast is great too!!!
• Jeannette (10/5): - Well maintained
• Deborah Sue (8/5): - Staff very friendly and let us check in early. Room smelled a little funky but thought maybe just stale. When we got back at 9:30 at night smell was worse. Smelled like old vomit. Room 222. Next morning told front desk and they switched rooms for us. Breakfast was wonderful.
• Laura (10/5): - Here for a celebration with friends. The hotel is nice and clean. The service counter was friendly. The shower is kind of on the extra slippery slide. Overall, I would stay here again.
• Janine (10/5): - Excellent service. Staff was friendly and helpful. Always working to clean the common areas.
• Susan (10/5): - Reliable comfortable hotel

Photos