Grand East Hotel - Resort & Spa Dead Sea
Location: Sweimeh, Dead Sea, Sweimeh, 11118, Sweimeh, JO
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Luxurious Spa
Indulge in massages, body treatments, and facials at the onsite spa for the ultimate relaxation during your stay.
Amazing Recreational Amenities
Experience fun and leisure with 4 outdoor swimming pools, a health club, and a thrilling waterslide for guests of all ages to enjoy.
Delicious Dining Options
Savor international cuisine at Tipsy Monkey or opt for 24-hour room service. Don't miss out on snacks at the coffee shops and refreshing beverages at the poolside bars.
To book your stay and experience all these fantastic amenities and more, visit Grand East Hotel - Resort & Spa Dead Sea now.
Important Information
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Fitness facilities
- Newspapers in lobby (surcharge)
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- Gift shops or newsstand
- Free breakfast
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Full-service spa
- Tours/ticket assistance
- Wheelchair accessible parking
- Free area shuttle
- 24-hour business center
- Waterslide
- Turkish bath/Hammam
- Playground on site
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- Beach towels
- Free buffet breakfast
- Newspapers in lobby (surcharge)
- Wheelchair-accessible van parking
Rooms Available
-
Superior Double Room, Mountain View
1 King Bed
323-sq-foot room, balcony with mountain views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
-
Deluxe Double Room, Pool View, Poolside
1 King Bed
344-sq-foot room, balcony with pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Smoking
- Bedsheets provided
- Soap
-
Premium Double Room, Sea View, Poolside
1 King Bed
355-sq-foot room, balcony with sea and pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Smoking
- Bedsheets provided
- Soap
-
Deluxe Twin Room, Pool View, Poolside
2 Twin Beds
323-sq-foot room, balcony with pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Smoking
- Bedsheets provided
- Soap
-
Premium Twin Room
2 Twin Beds
355-sq-foot room, balcony with pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
-
Superior Twin Room, Mountain View
2 Twin Beds
323-sq-foot room, balcony with mountain views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
-
Executive Suite, Sea View, Beachside
1 King Bed
667-sq-foot room, balcony with beach views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Smoking
- Bedsheets provided
- Soap
Guest Reviews
- Mostafa (6/5): - I checked out after 5 hours. All pools close at 7. The area near the beach was not clean
- Sherrill (8/5): - *Lovely views from rooms and common areas. Functional rooms, with small but nice balconies. Comfortable beds. *Beach area a bit rustic, and could use some repairs to furniture, but I like how it is relatively flat for easy entry to the Dead Sea. There are also several pools. *Main problem: Extremely loud outdoor music from 8:00 pm-11:00 pm. I understand that some people like having entertainment at night, but does it need to be SO loud? (No, it need not be. But it is.)
- Areej (4/5): - The quality to price wasn’t met
- Edi (10/5): - Very nice Had mountain view
- Carmen (10/5): - The hotel is great and Omar is a wonderful guy, really helpful when you need something.
- Iyad (4/5): - Everything was great, except the food Quality Their room was very clean comfortable . Front desk, housekeeping, and The staff at the pool outstanding. Restaurant, Food and quality and cleanliness were sub par Was very disappointed, was not worth the money I paid for the buffets
- Omar (10/5): - I recommend this hotel, it suits best for families and the kids had a lot of fun there.
- R (6/5): - I liked the comfort of the bed, size of the room. Balcony with a view of the Dead Sea. Food at breakfast was good. Staff friendly. Didn't like no loo paper at all in gents loo by the pools on day 2 (limited loo paper in some loos on day 1). Bedside light worked on day 1 then stopped working. No hot water for a shower at about 5:45pm (it did heat up about 45 minutes later but annoying when you expect to shower).
- Nasir jehad khader (10/5): - انت شفت الخدمة رائعة وممتازة واطلاق البوفيه ممتازة ولكن نظافة المسابح متوسطة بحاجة لعناية اكثر والحمام بحاجة لعناية اكتر لوجود خلل في تصريف مياه الشور .
- Fabrizio (10/5): - We are a family of 4, booked the executive suite with sea view, highly recommended. The receptionist was very kind to give a late check out until 3pm. The hotel is great, some parts are wear and tear but value for money I’d definitely reccomend. The private beach to the dead sea is awesome.
- Fouad (8/5): - الفندق كتير حلو بس استغلال اذا بدك تسبح بدك تدفع
- hisham (6/5): - The entrance to the Dead Sea was very good. Not rocky like other places.
- Vania (10/5): - Clean good service direct access to Dead Sea
- Abdelhakim Atieh (4/5): - Very poorly run, poor lighting, unskilled staff, and not clean.
- Verified traveler (2/5): - Ac and refrigerator are not working well .Jacuzzi and GYM were closed .The temperature of water inside the pool are hot and the pool closed early at 7:00 pm
- Verified traveler (4/5): - Called down to reception and they rarely answered. Hotelspre interested in scanning my bag and complaining about alcohol I had than giving me the WiFi password upon check in. Too money hungry.
- Faisal (4/5): Bad experience - Bad service bad food dirty hotel good stuff
- Faisal (6/5): Bad experience - Bad service the hotel is not clean bad food experience the stuff is the only good thing
- Amr (8/5): DISAPPOINTED - Overall is good and the place is beautiful .. Pools are disgusting! Breakfast are bad and limited.. I have ordered iron for my room along 2 days and there is no one available! I think there is no need for dancer.. The noise is irresistible as we are seeking calm stay!
- Verified traveler (4/5): - Staff at the hotel are rude the breakfast is set menu
- Nasser (10/5): - الفندق رائع جدا وتعاون الموظفين رائع وبالاخص الموظف ابراهيم في قسم خدمات الاستقبال والإرشاد (بل بوي) ولكم منا جزيل الشكر
- Moh’d (4/5): - I didn’t stay there because the hotel facilities is not as it shows on the pictures, the room not clean, the lobby without any lights, they have a problem with the electricity, the elevator doesn’t work! They have to solve these issues t be a 4 stars hotel!
- Bouchra (8/5): - Loved the view from the room as we got see the vast pool and the beautiful Dead Sea!
- russell (8/5): - Great private beach Great swimming pools Breakfast was ok Great rooms Buffet lunch and dinner was ridiculously expensive! (18£) As was the bar £10 for pint of lager
- Verified traveler (10/5): - Loved it all. The bed was like a luxurious cloud. The food was outstanding.
- Verified traveler (2/5): - Hotel staff is some of the worst I have ever seen! Terrible customer service. Will never do it again... Ever
- Verified traveler (10/5): - Clean and beautiful But some customers were making a lot of noise at 5:30am when they were checking out so i woke up several times becz of that
- Sama'n (8/5): Much better than expected - It was pleasure staying at Grand East , staff were very nice and friendly from the guard outdoor , to reception , to spa , to restaurant , also they upgraded us to very nice room with sea view , sea is bit far but it is a nice walk , there are some nice activities at night , breakfast was ok . They only need to work a bit on common areas maintenance and cleaning , but the room from inside was very clean . I think for the price this is a very good option .
- Peter (4/5): Extreme noice - This hotel destroys the guests with background music - sometimes extremely loud - both in the breakfast/dining room and swimming pool. I come to hotel for rest and not to a discotheque or concert. But this hotel has a Polucy of loud noise and they blame the guest if you complain. So stay out from this place.
- PETER (2/5): Force feeding of loud music - This hotel is force feeding the guests with background music - sometimes extremely loud - both in the breakfast/dining hall and especially at the large swimming pool. I do not like to be force fed music, because I come to your hotel for rest and not to a discotheque or concert. Those ones who want to listen to music, including your staff and guests, can use their earphones or do it in their rooms.
- Vanessa (6/5): Average hotel - This is a average hotel. Too many flies all over the place during the day. Rooms are just ok, but no housekeeping service everyday. The staff is very good and kind. Definitely the Dead Sea is very close and the best part.
- Verified traveler (10/5): - Excellent service!! Excellent breakfast!! Everything was just ...excellent!! The beachfront excellent!! There was a show at night, a belly dancer, just excellent!!!
- L (8/5): - It was relaxed and clean with excellent access to the Dead Sea.
- D.M (8/5): - The room was big and comfortable, the stuff was very friendly. The beach is private but there is a long way to reach it :-(
- EmadAlabbadi (10/5): - Overall its very nice vacation in GE hotel The staff was very friendly and nice The pools is very clean and comfortable The breakfast is good for 4 stars hotels
- Ira (8/5): - Some of the stuff doesn't speak English at all and I think that it's a must in such hotel
- Floyd (10/5): Excellent except food - It was good. But the food for breakfast was not to my likely except they did have eggs. I hate bread! The coffee was too bitter for my liking.
- Mahdi (10/5): Grand East Experience - My brother and I travelled there to see dead sea and some other historical attractions north of dead sea. We loved it. The hotel needs some cosmetic touch for sure but for our purposes it was perfect and we truly enjoyed it. The internet was slow and unreliable so don’t count on it if you stay there and need solid internet access. Otherwise, for the price, it was an excellent experience.
- Verified traveler (8/5): satisfied - pools are good and rooms are nice
- Verified traveler (2/5): - two stars more than what they need one hour .!!!!!!!!!!
- Manny (2/5): - Not clean place and the bathroom in the rooms Valley dirty
- Verified traveler (4/5): Very disappointing - When we arrived at the hotel, the reception couldn't find our reservation. They asked us to wait in a corner while someone went to search their emails for the reservation (although it had been made weeks in advance). 15 minutes later, the receptionist signaled us to come back to the reception desk but he was still attending a customer. Then someone else came and cut the line to complain about something else. Instead of asking the person to wait for their turn, he started to juggle with the two complainers while we waited for another 15 minutes to be attended. We finally got our room. In the evening we discovered that all the hotel restaurants were closed that day except the food served at the bar. We ordered two starters and two very simple main dishes since that's all their was on the "menu". We waited one hour to get our food. After asking several times our waiter were was our food, we finally got noticed by someone else who looked like the manager, and he went to the kitchen and came back saying it was coming. We got a clear feeling that they had just forgotten about our order. Then finally the food arrived, but it was the main dishes, they had skipped the starters. And it was probably the worst hamburger I've had so far in my life. The hotel Dead Sea beach is small and not very clean. The swimming pools are OK and the rooms are also correct. But that is the only positive things I have to say about the hotel, which is sad given the price. Luckily we stayed only one night.
- Jacqui (10/5): Great value for this area, good breakfast, - A much maligned hotel on reviews- there is new management. it is not a dry hotel- all the bars have alcohol should you want any. the food is good, the staff a very friendly. rooms clean and comfortable. not much within walking distance a car or taxi required. A large hotel, but it does well- check in and out quick. no problem with any searches all the hotels here do it - once your checked in there are no other checks.. They have their own small beach and Dead sea mud - plenty of pools to chose from, including separate ones for the children. -
- Leon (8/5): - This hotel is nice but it was disappointing that not all of the swimming pools and restaurants were open. It didn't mean we had a bad time but should just be made clear when you book if things aren't going to be open. The beach was nice only a short walk from the hotel and was lovely to be able to enjoy the Dead Sea so close. Comfortable bed, wide variety of food fairly good quality.
- Trad (4/5): - Bad service
- Elizabeth Anne (2/5): Don't stay here!!!!! - The whole experience was very bad staff were unhelpful and what information they did give was wrong, the pools were very low on water and all had a greasy scum line, not ready for use by guests. The food was very poor quality and the juice was squash, this hotel however marketed is only worthy of a 2star rating and that's being very generous not a hotel to recommend and definitely the low point of our trip.
- Verified traveler (8/5): - The hotel is super clean, it's a great value for the paid money. It's clean, friendly staff and satisfying. The hotel itself lacks maintenance and professional final touches but overall my stay was so pleasant and I would definitely reserve again.
- Verified traveler (2/5): - This is not a hotel of international standards. Seen much better days. But much cheaper than anything else around. Surly staff. Gritty rooms. Dirty beach.
- Verified traveler (2/5): - I didn't like it at all, the customer service very bad The room service not good at all
- Hussam (8/5): - Great place I liked it so much...children had so much fun
- Verified traveler (6/5): - Bad quality of everything and bad service very good pool facilities
- aisha (2/5): 5 years old was drawn and dead in the pool - The mint I walk into the door the service was ugly I been told I’m not allowed to enter my snacks and my dad sandwich which he is 80 years old and ask to come to the front door and eat it I was very upset I couldn’t even enter my bottle water I been told it’s the rolls from health department then I can get ice I have to pay 2 dollar for the small poket.food was bad compare to the money I pay each person over 140 for nothing . In the room there was not even water later at the pool 5 years old was found drawn and the life hard did not know even know how to give cpr it’s adisater the girl die service should be way better than this .iand even the bar prices wow unbelievable bottle water one diet 14 dollar . Breakfast was ok room services sucks I ask for service they came after 2 hours it was bad stay and ugly memory witnessing all little girl die don’t take your children their not good and less care for supervion
- Verified traveler (2/5): Terrible stay - Our stay started off badly, we booked a room for 3 people when we got there we were told there was a extra charge to the 3rd person which wasn’t stated on the booking. Room wasn’t ready when we got there, we had to wait 30minutes for the 3rd bed to be delivered to our room. Hotel description incorrect, hotel only has 1 restaurant and 2 cafe. Room wasn’t cleaned on 2nd day although cleaners had been in the room to replenish the bottled water. Service in the restaurant was extremely slow, bringing condiments for our meals when we had finished. Staff didn’t seem to have a very good work ethic.
- Verified traveler (10/5): - It was a nice hotel , clean rooms and with a good sea view !
- redbaron813 (4/5): Terrible noise till midnight - Very loud arabic music on the terrace echoed by the walls - till almost midnight. This turns your night into a nightmare - avoid this hotel if you’d like to sleep.
- Jean (4/5): Good location but dirty and very poor service! - The place is wonderful and the hotel well localised. Checking was very long, difficult to find our reservation. The room is pretty large and well furnished, but cleanness is not very good specially in bathroom! When request dining room service, people don’t understand English, you can wait up to 2 hours and then unfriendly staff informs you that basic dishes you have selected are not available anymore. I would therefore recommend you to pick up another hotel more friendly.
- Verified traveler (2/5): - Very bad services, they know nothing about hospitality
- Verified traveler (2/5): Very bad service , dirty hotel , low profile hotel - Bad experience , not reccomended at all Bad service , shouldnt be 5stars !! One star is more than enogh. Bad food , dirty rooms, one staff for check in and out waiting more than two hours to take the keys! Dirty staff and poor service .
- Peggy (10/5): Perfect! - Faboulus, modern rooms with balcony. Very clean, nice bathrooms. Solid Wifi. Good breakfast buffet with local and western options. Private beach with sun loungers and showers. We loved our "mud bath" with almost nobody around ;) Several pools for a real swim. Would definitely recommend staying here, excellent value for money!
- Wajdi (2/5): Did not have good experience - Too bad to say any thing bad Experience from the first minute
- Dr. moh (2/5): my watch was stolen - the Ac Was not working in this hot and worm are below the see by 150 m they stoe my wash and then they gave it back after three day when one of the stuff told me they found it and hide it they ley at coustmers
- Verified traveler (2/5): The people there not very good - I feel like Im in a market everything I want I have to pay like if I want water I have to pay
- Verified traveler (10/5): - Nice hotel, clean, not bad for its price rate. Will stay at it again
- Verified traveler (2/5): Avoid staff and service garbage - Overall the pools and hotel was nice but the staff and service unprofessionall don't recommend
- Verified traveler (4/5): - The hotel is not up standards and not worth the amount I paid. Down the road for little more the experience is much better.. The room is not comfortable and the hotel is not kept up. The night was very noisy as they had a singer till late hour on the pool singing. Not a business hotel, may qualify as low budget tourist hotel, but they should charge much less.
- Zeina (4/5): New Hotel with a Lot of Potential - Our stay at the hotel began with a rocky start. We had read in one of the reviews (not advertised anywhere by the hotel) that it is a dry hotel. Because of that, we decided to bring with us a bottle of wine to drink in our room. Coming into the hotel, they scanned our suitcases, and told us that we had to pay 20 JOD if we want to bring in the bottle. We had an argument with the manager regarding this, as it was clear that it was not a religious issue, but rather a way for them to try to make more money out of customers. Past that rocky beginning, I have to say that the staff was super accommodating. Whatever we wanted was done within 5 minutes. The room was very spacious, well decorated, and clean. The facilities were all clean and very well kept. It was annoying to find out that 3 out of the 5 hotel restaurants advertised by the hotel are closed, and that the only options one has are Arabic food and Arabic buffet food. The food generally does not taste good, though they just hired a new Food and Beverage Manager, and we discussed with him possibilities for the hotel.
- try another hot (4/5): The rooms are very comfortable , but hotel is dry. - The room we got was comfortable and clean. The stuff are very friendly. No alcohol whatsoever and they charge you heavily if you want to bring your own. No entertainment for foreigners.locals come on Weekends And the rest of the week it's almost empty.The beach is quite a walk as most of the hotels and needed a bit cleaning.there are no shops or restaurants around the hotel.
- Verified traveler (10/5): - Very nice vacation with the family Highly recommended
- Verified traveler (8/5): Beautiful hotel on a gotheous beach - Wonderful experience friendly kind staff good food lovely pools very clean . Lovely kids club However we have one criticism: food service was very very slow and this is difficult for the children
- Verified traveler (2/5): - No value for money in a nut shell.. I would not go there again
- Leanne (2/5): Hotel not as advertised - choose other hotels! - The hotel is not connected to a shopping centre and wifi does not work in hotel rooms only in public areas. It does not have 3 restaurants - the Mexican, Italian, and lobby lounge are permanently closed leaving only the buffet option. The pool side bar "where guests can unwind with a drink" - also closed permanently because the hotel does not mention this is a DRY facility offering only non-alcoholic beverages. Pools are unsafe. In two separate swimming pools my daughter found a large piece of broken glass, a nail, a construction screw and a rusty metal bracket on the bottom of the pool. When we turned these into the lifeguard with concerns that someone was going to be hurt his response was, "it's because it's a new pool." This is not a new resort. It looks like it has recently changed ownership and the hotel is no longer as advertised.
- Atlanta Georgia (6/5): - The mattress just like sleeping on the floor . And the service very bad No alcohol and no beer
- Zadoo (8/5): I will stay there again - It was a very clean and well kept hotel. You could walk a few minutes (2-3) to the dead sea and there were a number of pools. Not a lot of choices for food though. WI-FI abysmal. They kept playing loud music at night too which drove me nuts.
- Pascale (8/5): Nice hotel to tey - Its a nice hotel we had a problem at first with the room but they fix it and they were very nice and helpful
- Kerry (6/5): - Pool green flysheet every way
- Yazeed (6/5): Thought it would be better for 5 stars hotel - Everything was good exept rude life guards, the mini bar was warm and cant be adjusted, the restaurant was full with annoying flies.
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