San Jose de Puembo Quito Airport, an Ascend Collection Hotel
Location: Calle Manuel Burbano s/n, Puembo, Pichincha, 170179, Puembo, EC
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the on-site spa. Relax with 2 spa tubs, a 24-hour health club, and a sauna for the ultimate pampering.
Dining and Entertainment
Savor international cuisine at Le Gourmet or enjoy room service options. Unwind with a drink at the bar/lounge or poolside bar. An arcade/game room also adds to the fun.
Convenient Amenities and Services
Stay connected with free Wi-Fi access, and enjoy a complimentary buffet breakfast. Take advantage of the 24-hour business center, airport shuttle service, and well-appointed guestrooms.
Book now for a rejuvenating and upscale stay at San Jose de Puembo Quito Airport, an Ascend Hotel Collection.
Important Information
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 9:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 01:00 PM
Instructions: This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Fitness facilities
- Proposal/romance packages available
- Firepit
- Fireplace in lobby
- Arcade/game room
- Long-term parking (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Karaoke
- Designated smoking area
- Fence around pool
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Conference space
- Fireplace in lobby
- Hiking/biking trails nearby
- Television in common areas
- Arcade/game room
- Library
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Full-service spa
- Internet access in public areas - high speed
- Wedding services
- Billiards or pool table
- Tours/ticket assistance
- Wheelchair accessible parking
- 24-hour business center
- RV, bus, truck parking
- Conference center
- Snack bar/deli
- Turkish bath/Hammam
- Parking (limited spaces)
- Ecotours on site
- Mountain biking on site
- Playground on site
- Volleyball on site
- Free self parking
- Computer station
- Free airport transportation - pickup
- Pool sun loungers
- Long-term parking (surcharge)
- Free RV, bus, truck parking
- Free buffet breakfast
- 24-hour health club
- Firepit
- Mosquito nets
- Couples/private dining
- Private picnics
- Proposal/romance packages available
- Ropes course on site
- Banquet hall
- Secured parking
- Children's games
- Horse riding nearby
- Mountain climbing nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Dog exercise area
- Secured bicycle storage
- Bicycle parking available
- Shuttle for bicycles available
- Coworking spaces
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Family Suite, 2 bedrooms
1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds
1076-sq-foot soundproofed room, patio with garden and courtyard views
Layout - Bedroom and dining area
Relax - Indoor private hot tub, fireplace, and outdoor play area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Fenced private yard, laptop-compatible safe, and iron/ironing board
Comfort - Daily housekeeping, heating, and heated floors
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Fireplace
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Yard
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Private spa tub
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Paper towels
- Heated floor
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Desk chair
- Fence around yard
- Outdoor play area
- Energy-saving switches
- Smooth flooring in room
-
Superior Room, 2 double beds, garden or patio view
2 Double Beds
377-sq-foot soundproofed room with garden and courtyard views
Layout - Bedroom
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping, heating, and ceiling fan
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Traditional Room, 1 Queen Bed, Non Smoking, Garden View
1 Queen Bed
258-sq-foot room with garden views
Layout - Bedroom
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and heating
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Superior Room 1 queen bed 1 double bed, garden or patio view
1 Queen Bed and 1 Double Bed
Views of the garden and courtyard
Layout - Bedroom
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping, heating, and ceiling fan
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Traditional Room, 2 Double Beds, Non Smoking, Garden View
2 Double Beds
258-sq-foot room, located on the top floor, garden views
Layout - Bedroom
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and heating
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Location - top floor
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Superior Room, accessible, 1 queen bed, garden or patio view
1 Queen Bed and 1 Twin Sofa Bed
377-sq-foot soundproofed room with garden and courtyard views
Layout - Bedroom
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping, heating, and ceiling fan
Accessibility - Roll-in shower width (inches): 39, wheelchair-accessible vanity height (inches): 31, low-height desk, low desk height (inches): 31, low-height counter and sink, raised toilet seat, shower grab bar height (inches): 31, closed-captioned TV, hardwood flooring in room, lowered counter and sink height (inches): 33, transfer shower, grab bar near toilet, toilet grab bar height (inches): 30, height-adjustable showerhead, low-height bed, tile flooring in room, raised toilet seat height (inches): 18, wheelchair-accessible bathroom vanity, low-height view port in door, portable shower seat, wheelchair accessible, visual fire alarm, wheelchair-width doorways, low-height door lock, lever door handles, low-height electrical outlets in bathroom, wheelchair-accessible doorway width (inches): 79, low bed height (inches): 24, and smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Junior Suite, 1 king bed
1 King Bed and 1 Twin Sofa Bed
538-sq-foot soundproofed room, balcony/patio with garden and courtyard views
Layout - Bedroom and dining area
Relax - Indoor private hot tub
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Fenced private yard, laptop-compatible safe, and iron/ironing board
Comfort - Daily housekeeping, heating, and heated floors
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Yard
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Private spa tub
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Paper towels
- Heated floor
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Desk chair
- Fence around yard
- Energy-saving switches
- Smooth flooring in room
Guest Reviews
- Edward (10/5): - A great place to stay before going on to the Galapagos. Hotel is well maintained and everyone was so friendly. I will definitely stay there again.
- James (10/5): Lovely Property! - Lovely grounds! Great place for a stay in Quito. Very nice staff who gave us a ride to the airport. The property is peaceful (except when the neighbors were blaring their music outdoors--although the hotel is obviously well-insulated, because we could not hear it in the rooms.) We were passing through, but I wish we could have had time to just enjoy the outdoors.
- Wendy (4/5): - Terrible customer service, the pool area was dirty, a lot of people were complaining about it that day, breakfast selection was poor and the food was cold. Not recommended at all.
- Zhuang (10/5): - This is a wonderful hotel. I had a great experience. The staff members are kind and professional, I decided to book this hotel again when I return I decided to book this hotel again when I return from Galapagos to Quito.
- Alissa (4/5): - Check in was disappointing. First c we had to wait late at night for the taxi. Then the hotel charged us more than the price quoted in my booking. Thats never happened to me before. Then we got a room facing a wall, even though the booking said garden view.
- Nevaeh (8/5): - We had a lovely stay here, friendly helpful staff, pretty views, lots of activities for kids etc.
- Sarah (10/5): Gorgeous views and delicious breakfast - The hotel grounds are gorgeous. Mountain views with beautiful plants and roaming llamas and peacocks. Breakfast was delicious and the playground fun for kids. The only down side are the beds were very uncomfortable in our room. If you like an extra firm mattress this is the place for you
- Michelle (10/5): - Excellent service, beautiful property, staff go above and beyond. They have llamas and peacocks on the property. Highly recommend!
- Irene (10/5): - Very nice hotel, especially the property grounds. I loved waking up to llamas outside my window! Breakfast was good and they have a nice little gym
- Maria (10/5): - There were many activities available for our family. Swimming pools, volleyball, tennis, billiards, games, etc. There were llamas roaming around the property which was really cool. It was quiet and the food in the restaurant was very good.
- Sharyn (10/5): - A delightful place about 20 min drive from airport. Breakfast was included as well as airport transfers. Lovely gardens with Llamas, peacocks and ducks roaming the extensive property.
- Sammy (8/5): - Bonito lugar
- Daniela (10/5): Beautiful grounds, clean, and friendly staff! - Love this hotel. Clean, well priced, and beautiful grounds. Have been at least three times and will continue to book!
- Kathryn (10/5): - Beautiful place
- Courtney (10/5): - The staff were incredibly friendly. The good was very good. They provided transportation to and from the airport. The hotel is about 15 minutes from the airport and about 40 minutes from the city of Quito (without traffic). There isn't much to do in the area of the hotel, but the hotel does have many things to do (pool, lawn games, pickleball etc).
- Tamela (10/5): - I loved this place with the Llamas roaming, the beautiful grounds, the gym, the dining, the rooms and close enough to the airport that we could come in and leave. Thanks!@
- Perla (10/5): - Quiet and peaceful place. Beautiful rooms, pretty clean and with excellent service. The place have a lot of green spaces even exotic animals. Nice place to stay in. Definitely I will come back.
- Yifan (10/5): - Amazing hotel compound. Uber eats delivery to reception no problem. Was colonial era rancher’s property. Large green area.
- Elena (10/5): - A gem. The grounds are beautiful, the rooms are clean, and the breakfast was great with fresh fruits, breads cheeses, and several hot items. It is a 15 minute drive from the airport but the hotel provides a shuttle every hour. It was just lovely.
- Patricia (8/5): - I already submitted a review, then came back and stayed one more night. The room had a dehumidifier in it. For good reason. A lot of moisture and smelled like mildew. It was cold so we grabbed a blanket from the closet. So stinky with mildew. This room was 108, our previous room was 816, no mildew or complaints. Don’t expect a spa treatment, don’t think too many people order them and when I wanted a facial, they tried to get their staff to work… no takers.
- Patricia (10/5): - It’s so beautiful! The trees are amazing. Birds everywhere and Llamas roam the grounds. The food is delicious and the staff are extremely friendly. Carlos is a great waiter and super friendly. They pick you up from the airport and will take you back. Luggage storage too!
- Robyn (10/5): - We had to leave at 3 am and were cheerfully accommodated by the staff.
- Karyn (8/5): - No one spoke English. Food not available at 7pm Room nice
- Melida (10/5): - Very good service! Nice and clean room!
- Bethany (10/5): - We checked in late at night and the staff made it quick and easy to get in to our room. We woke to a stunning view of the grounds, alpacas grazing, and flowers blooming. The breakfast is delicious, there’s a treasure hunt for kids, a relaxing steam room, and plenty of water stations to refill your bottles. Would stay again!
- Carlos (10/5): - Un lugar lindo, comodo , calmado, excelente ambiente familiar
- James (10/5): - Picked me up at the airport and brought me back. Beautiful rooms and amenities. Lovely restaurant onsite.
- Gina (10/5): - Great location , peaceful amazing rooms
- vernice (10/5): - Wonderful and beautiful stay.
- Jordon (10/5): - Very nice property while traveling with a kid and a dog! Lots of green space! Restaurant served great food and Staff were great! Will definitely be back!
- jorge (10/5): - Excelente
- Joanne (10/5): - Very nice property.
- Gennady (10/5): Highly recommended! - Excellent hotel option not far from Quito airport!
- rebecca (10/5): - The grounds were beautiful. The breakfast was wonderful. The room was very comfortable. The shuttle to and from the airport was a bonus.
- Danielle (10/5): - The property was beautiful, the service was excellent, everyone was friendly and helpful. I enjoyed my stay!
- Stephanie (10/5): - I loved the grounds, the animals on the grounds, and the blackberry juice!
- Veronica (8/5): - Convenient.
- Jill (10/5): Definitely a place to stay. - Lovely well appointed hotel. 15 minutes from the airport with beautiful gardens and pools and jacuzzis. The staff were so helpful and friendly. The food was excellent. The rooms were large and clean and comfortable beds with pillow options. Alpacas roam freely in the beautiful gardens. An oasis. They made us picnic breakfasts to take away on our tours. So peaceful there. Great security too.
- William (10/5): - Great location, great service and very clean!
- Nickie (8/5): - The property is beautiful and absolutely worth the money. I did not give 5 stars because I attempted several times to contact the hotel ahead of time and again after I arrived at the airport. I never received a response. Fortunately the taxi stand rep contacted them for me -after quite a while - and arranged transportation to the hotel.
- Carla (10/5): - Llamas and nature and the roses everywhere . So beautiful and peaceful
- richard (10/5): - The antithesis of your typical airport hotel
- Fredy (10/5): - Nice place, although weekends or holiday's could be noisy, a lot of locals party.
- BOLIVINA (10/5): Hermoso hotel - Hermoso lugar , recomendado ampliamente , un lugar para disfrutar, cuidan cualquier detalle , con traslado al hotel gratuito
- RONALD PALMA (4/5): - Customer service needs improvement , old property too expensive
- danielle (10/5): - safe. transportation to airport. beautiful grounds and spa
- Eduardo (10/5): - The staff is really friendly. The food is amazing and the rooms are very comfortable.
- Katrina (10/5): - Beautiful authentic boutique hotel. I had to stay one night on my way to Galapagos and did not want to stay at one of those chain modern places. This hotel is very charming, with hammocks outside and place to walk safely on the property. Bonus airport transfer included. Onsite restaurant open till 10PM with great food.
- Lynne (10/5): - Great location near the Quito airport! I loved the peaceful property, professional staff, and the personalized transportation back and forth to the airport. Highly recommended if you want to relax and rewind after flying into Quito.
- Lynne (10/5): - Lovely place to stay in between flights from the Quito airport. The grounds are beautiful, the property charming and perfectly clean, and the staff went out of their way to make my stay pleasant. I enjoyed the breakfast and excellent transportation to and from the airport. Highly recommended.
- sohrab (10/5): - Just a wonderful glamorous old mansion run professionally with no short cut, breakfast was great and shuttle on time, loved it I’ll stay again on my way back from Galapagos.
- Phyllis Marlene (10/5): - The landscaping in gorgeous; the trees, flowers, places to walk. I love birding here and the peacock, alpacas! Quiet enough at night. Super nice staff. Fantastic breakfast buffet.
- Avtar (10/5): - This historical building was great to stay in and very comfortable. We had major problems contacting the hotel and arranging shuttle pick up but it worked out in the end.
- Shannon (10/5): - The property was well maintai ed and the garden was beautiful. Food was good. Airport shuttle on time and quick.
- Eva (10/5): - Great customer service,very friendly and helpful staff.
- Deborah (10/5): Lovely hotel indoors and outdoors - Personnel are very accommodating to non-Spanish speaking guests, very helpful with any questions or issue. Delicious and varied menu choices. Beautifully managed gardens.
- Shirley (10/5): - Último minuto de reservar por motivo de viaje, pero fue una excelente opción, lo amé. La habitación, igual que el lugar súper cómodo y su staff es demasiado amable y respetuoso. Aunque no tuve la oportunidad de estar el día completo, ellos ofrecen desayuno y también dentro de la hacienda tienen unos buenos tips para hacer como paseo en caballo por medio de la finca, entre más opciones. Lo único q recomendaría es q pongan una mini nevera en las habitaciones. Después de todo eso sigue siendo un 10/10
- Karen (10/5): - A very lovely place. Wonderful gardens.
- charlie (10/5): - The people here are very helpful, they go above and beyond. I highly recommend this place.
- Fredy (10/5): - Good
- Susana (10/5): - Todo estuvo perfecto.
- Fredy (6/5): - 1 of the receptionist really annoying
- Morgan (10/5): - Beautiful resort near the airport. The grounds are amazing and the gym is probably one of the best equipped gyms I have seen in my travels. The staff are great and the breakfast is good. If you have to travel into Quito it will be ~$25 for the taxi, a little bit less coming back. Be prepared to show a taxi driver where it is on the map. I would stay again
- Pat (2/5): - Had an xmas party all afternoon and evening. No restaurant service(no dinner for me or any other regular guest's).The special people at the party seemed to have plenty of food and drink)) Was very loud could hear clearly in my room on an empty empty stomach. Also did not pick me up at airport as agreed. I do not recommend this hotel. Stay away at any cost!!!$$
- Mark (10/5): - Everything was excellent. Expedia online description of property was very accurate. Transportation to airport was convenient and excellent. Will definitely stay at this property again when in Quitó.
- Michael (10/5): - I liked being closer to the airport for my one-night needed stay here, and the price point was perfect and fair. I don't have any dislikes.
- juan carlos (10/5): - Good
- wendy (8/5): - I enjoyed my stay with my family of 5 including children. It is a bit outdated but nothing too serious. I did have an issue with transportation upon my arrival i would just suggest to confirming a shuttle service a couple time before the trip.
- VICTORIA (10/5): - At just 20 minutes from the airport, a beautiful place to stay with gardens and greenery. Ideal for kids.
- Peter (10/5): - The property is very unique, the staff are super friendly and helpful and the food is good and reasonable. This is a well run hotel.
- Aurea (10/5): - Incredible property worth the price. They have an on staff nurse as well in case there are any medical issues that arise that may require care while waiting for emergency services or MD
- Linda (8/5): - For the airport shuttle, I was told that a taxi driver would meet me at the Quito Airport with a placard with my name on it. That didn't happen, even though I arrived right on-time. However, I spoke with some taxi staff in the airport and it didn't take long to straighten that snafu out. Making arrangements for the return shuttle to the airport was no problem with excellent service. The breakfast at the hotel was excellent, and the rural location of the hotel is peaceful with nice grounds. Of course, the rural location means that it's a long ways to anywhere, but it was only about a 20 minute walk down the road to the Town of Puembo that has a nice plaza. The hotel also has two outdoor pools & both were covered w solar hitting blankets when I arrived, so I was not sure if I would get a chance to swim but they opened the spa pool and had hot tubs too. For Quito, you can also catch the bus right in front of hotel (passes about every 20 to 30 minutes) and ride it all the way to its last stop to the Rio Coco Bus Terminal in Quito. Once at the Rio Coco Terminal, walk over to the part of the terminal where the blue buses are arriving, as near that point is the stop for the 3-cabin electric bus (called a trolley) that you can take to reach the Plaza Milan stop right next to the historic center of Quito. The electric bus travels in a dedicated lane in the middle of a main avenue -- so it is faster than a normal bus.
- Bridget (10/5): - The property itself was wonderful!! Very quiet except for the planes flying over head once in a while. Very well taken care of, wonderful staff, very helpful and wonderful food. Would recommend to anyone!
- Jamen (8/5): - Great gardens. Appreciated the Ecuadorian touches to the decor.
- Craig (10/5): - Staff was amazing from the airport all the way in. Yummy food. Gorgeous property. First day of a vacation and all of us felt the relaxation take us over. We’ll be back!
- Steve (8/5): - I like the staff and the large, beautiful grounds, and the llamas and peacocks running around. And the architecture of the buildings is beautiful. The dining room food was excellent! I was in a casita so had much privacy. The room was clean and housekeeper flexible. I liked that an airport shuttle is provided at no charge when arriving (a man holds a sign with your name on it) and departing - that helps to reduce stress. I was very disappointed that the pool and spa was not available. I booked there because I wanted those amenities. I had a jacuzzi tub in the bathroom so enjoyed that. But it took 20 minutes to fill enough with water to initiate the jets. And controlling water temperature throughout Ecuador was problematic. Overall, I would book again if I knew for certain that the pool and spa is working and available.
- Neha (10/5): - This booking was exactly what we needed after 3 weeks of backpacking and staying in hostels. We only stayed one night as a layover in Quito. The main reason for booking this establishment was the airport shuttle. They made it very easy to coordinate both pick up and drop off - we exchanged information on whatsapp and after coming through customs, there was a gentleman with our name on it that arranged our transport! Very easy and very convenient. Our room was beautiful, TV, air conditioning, beautiful garden views with peacocks and llamas eating the grass. There was like 4 different pools there, a full gym and outdoor activities. We had dinner inside the resort and we had a very delicious tenderloin steak between two people. The breakfast buffet was amazing as well. Overall a great stay, we had all our needs taken care of and the value for the price compared to some of the other locations we had seen was well worth it. Treat yourself for sure with the San Jose de Peumbo hotel!
- Larry (8/5): - Beautiful grounds.Friendly staff Hot tubs not working
- Mandy (10/5): Hidden Gem - The San Jose de Puembo was absolutely phenomenal! It offered fantastic rooms, amazing grounds, and top-notch food. The only constructive feedback is that it is a bit further from the airport than we thought it would be (probably a 20-minute cab ride). However, if we had stayed more than one night, that would not have been a problem. If we go to Quito in the future, we will make sure to stay here again!!
- Lars (10/5): - Fantastic place for both adults and mostly for children. Children get safe freedom and they have everything an active child could want. The staff is very pleasant. We were in many places in Ecuador and this was one of three by far the best. Strongly recommend
- Sarah (10/5): Highly recommend - Lovely family very helpful … let us store some luggage there when going to other islands. Beautiful view
- Annie (10/5): - Excellent property. Excellent staff. Food was great. Will stay again.
- Gary Kenneth (10/5): - When the place was renovated they managed to keep the feel of the original hacienda. The landscaping was very good and the ancient trees were fabulous. I really liked this property.
- Pamela (8/5): - Beautiful grounds, excellent meals.
- Peter (10/5): - Free pickup at airport even when arriving late Very nice breakfast Shuttle back to airport on time Hotel is a garden oasis
- Kaitlyn (10/5): - This hotel was fantastic. I wish I had been able to stay more than one night here. Staff was friendly and helpful. The airport transportation was convenient. The restaurant was fantastic and they packed boxed lunches for our early airport transfer the next morning.
- Donald (8/5): - I reserved a room with a king sized bed, but it was a Queen sized bed.
- David (10/5): Lovely stay at amazing hacienda property - Pleasant hacienda property, beautiful decor, amazing breakfast
- Christopher (10/5): - Good
- Rhonda (8/5): - Everything was beautiful. The grounds the room the dinner. But I rented it for my last day in Ecuador due to it having a pool hot tub sauna steam room etc the hot tub wasn’t very hot & the other rooms were not turned on. A bit disappointing
- Neil (10/5): - this was a lovely place with very nice grounds for relaxing. The facility has character and charm plus a bit of history. But what really stood out for me was the staff! Our reservations were complicated as we had 3 stays over a period of 2 weeks. There was a problem with all but the first reservation (that had nothing to do with them!) and they were able to get it straightened out without too many problems. All of the staff was great and assisted is with our convoluted travels, transportation to and from the airport, storing our "big" bag when we changed environments etc. Even included a boxed breakfast for one particularly early trip to the airport before the kitchen was open!
- Maria (10/5): - I was really impress of the beautiful park with magnificent trees and big swimming pool.
- Ilya (8/5): - This is a garden type hotel with a lot of space. The complex is very safe with gated access. Happy to report that wi fi stayed strong and only dropped once during my stay. Also hot water supply appeared to be good, they heat the water using solar energy which is great. You will need a taxi for everything you may want outside of the complex. Only a few very small stores within walking distance. While the restaurant is quite good, if you want anything else you need a taxi ride to one if the nearest towns (Qumbaya is very nice with lots of dining options, about 25 mins).
- Carol (10/5): - Beautiful property and hotel. It’s a little out of the way and hard to find but once inside the property is lovely. They have a nice restaurant and offer airport shuttle except at 8AM. Staff is attentive. Go for the upgraded room, the standard room was only so so.
- Kathryn (10/5): - It has beautiful grounds, a nice restaurant and huge rooms.
- Jennifer (8/5): - There are so many fabulous things about this hotel - including the floor staff - but the bosses (who probably have marketing degrees) need a huge kick up their a.ses for not having a system of allocating the most comfortable room available to each and every valued customer rather than driving business away with the current system of leaving the most comfortable rooms vacant and sending loyal customers to less comfortable ones.
- Giedra (10/5): - Everything was great.
- William Lee (8/5): - If
- Teresa (10/5): - Beautiful property. Just had miscommunication about getting picked up at airport. They took care of the situation.
- Ashok (8/5): Very poor management at the reception - Hotel was comfortable and staff friendly, though they did not speak or understand English, including some at the reception. We had asked "EDDY" at the reception to have a pick up from the airport on our return trip from Galapagos, which he rote on a piece of paper and confirmed verbally, BUT guess what....NO ONE CAME FOR A courtesy PICK UP. We had to hitch a ride with another couple staying at the same Hotel. Very Very disappointed in their management at the reception
Photos
