Hotel Diamante Sayulita

Name: Hotel Diamante Sayulita
Address: Miramar No. 40, Sayulita, mx

Location: Miramar No. 40, Sayulita, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Hotel Diamante, just steps away from Sayulita Beach and Town Centre, offers a relaxing stay with free Wi-Fi and a refreshing swimming pool.

Relaxing Amenities: Enjoy lounging by the pool or soaking up the sun on the terrace while sipping on complimentary coffee and fresh fruit.

Convenient Facilities: Cook your own meals in the common kitchen after picking up groceries nearby. Beach amenities like sunbeds and towels are provided for a hassle-free beach day.

Ideal Location: Explore Punta Mita and Puerto Vallarta easily with a short drive from the hotel. Book your stay at Hotel Diamante for a memorable beach getaway.

Important Information

Please note that the 50% of total amount of the reservation will be charged on the day of booking. Hotel Diamante will contact the guest to arrange the payment by bank transfer or deposit.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Adult only
Outdoor furniture
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Television in common areas
Express check-in
Free wired internet
Self parking (surcharge)
Beach umbrellas
Offsite parking discounted rates available
Internet access
Housekeeping on request
Exercise/lap pool
Swimming nearby

Rooms Available

Deluxe Double Room

The pool with a view is the standout feature of this double room. This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with pool views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Budget Twin Room

This twin room is air-conditioned and features a private bathroom, a wardrobe and a terrace. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Toaster
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Twin Room with Terrace

In the kitchen, guests will find a stovetop, an oven and a toaster. The twin room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Air conditioning
- Kitchenette
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Kitchen
- Private entrance
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Deluxe Room

In the kitchen, guests will find a stovetop, an oven and a toaster. The spacious double room offers air conditioning, a mini-bar, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Air conditioning
- Kitchenette
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Kitchen
- Private entrance
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Double or Twin Room with Terrace

The kitchen is equipped with a stovetop, an oven and a toaster. The spacious twin/double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Air conditioning
- Kitchenette
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Kitchen
- Private entrance
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Double Room With Pool View

The double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Toaster
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Superior Suite

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the fully equipped kitchenette that features a stovetop, an oven and a toaster. A seating area, a desk, a terrace and air conditioning are provided in this suite. The unit offers 2 beds and 1 futon.

Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Kitchenette
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Queen Room

This air-conditioned double room has a desk, a terrace, city views and a private bathroom. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Private entrance
- Dining area
- Wardrobe or closet
- Toaster
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Deluxe Twin Room

This air-conditioned twin room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with pool views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tumble dryer
- Wardrobe or closet
- Toaster
- Terrace
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
King Room

This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with pool views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tumble dryer
- Wardrobe or closet
- Toaster
- Terrace
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

John (1/5): -
Benjamin (10/5): -
randi (10/5): Cute, perfect location, friendly staff. - The location is fantastic, and the gentleman running the front desk and breakfast was incredibly friendly and kind. He always made sure we were well taken care of, which we really appreciated. The hotel was quiet, and the room was very comfortable. One small suggestion would be to add a light top blanket on the bed or have one available in the room, as it got a little chilly in the middle of the night with just a sheet. Will definitely stay again. Everything amazing.
Matt (10/5): It was great value for the money. - It was clean and small also the pool and the breakfast was great. Felipe was a great host!! Nothing
Aurora (4/5): - Accesible. Nuestra reservación no estaba registrada. Las recámaras muy pequeñas No hicieron el aseo en los 3 días que estuvimos ahí. Almuerzo incluido muuuy básico. Por el precio y los malos servicios se me hizo caro.
Armando (8/5): - El ambiente del hotel es muy tranquilo, los desayunos caseros ricos y suficientes, estuvimos 2 noches y estuvimos a gusto, el unico detalle es quizás la presión de agua en los baños, pero fuera de eso las instalaciones son adecuadas ya que se ve que se ha estado remodelando recientemente.
enrique (10/5): - El TRATO PERSONAL PROFESIONAL Y AMABLE DE SUS DUEÑOS Y ADMINSTRADORES
Joseph (8/5): Very good -
Laura (10/5): The Best of Sayulita - An amazing resort, so close to the beach, the musical festival and of course shopping and food!
Jay (8/5): Very good -
Halle (9/5): Relaxing and beautiful hotel with easy access to beach - Easy walking to beach and town. Balconies were great, pool clean, and breakfast was amazing and homemade every morning. The staff was incredible! Slight noise but never bothered me!
Tim (10/5): Good - Very good.
Bonnie (2/5): - Rooms are not worth the money I paid on Expedia . Our first room didn’t have a window.
Catherine (10/5): A great little getaway - There was a mixup with our booking but the hotel manager was able to accommodate with no extra costs or fuss. The complimentary home cooked breakfast is excellent! A no frills hotel that is adequate for a good night's sleep. Free drinking water also provided, which is a bonus. You can hear the noise from the street at night, but it wasn't enough to bother us.
Calvin (8/5): Center of Sayulita with nice rooms. - Center of town and a quick walk to the beach. The restaurant next door has a wonderful breakfast. Room was small but nicely new and updated. Parking on the street in front. Nice host. All was great. Just the “breakfast included” is only from 9-10am. So a bit inconvenient. A bit pricey for what you get.
enrique (10/5): - Excelente trato de el Administrador! Amable Cortés y muy responsable!
Walter (8/5): - Very helpful manager Felipe. Unfortunately we had trouble with no hot water to our room that was not solved before we left. We are sure Felipe will get it fixed.
Carlos (10/5): Great to stay at. Close to beach - Everything was all good. Breakfast was awesome!! Construction
Deborah (10/5): - Excelente servicio y ubicación Todo muy limpio y confortable
Keane (5/5): Passable - Location Dirty sheets Obviously just finished a renovation. Smaller rooms on the outside with no window
Darcy (8/5): - Very good location close to the beach and night life. The area is noisy until about 11:30 but quite after that.
Carlos (9/5): Superb -
Nordgren (1/5): I stayed somewhere else because they did not have my reservation. - When I arrived, they did not have my reservation and were full. Offered me a room about 8'x8'. I left and stayed somewhere else. Of course they did not charge me
Prue (10/5): Exceptional -
Miguel (4/5): - Mala atención parece que te atienden a fuerzas
Chris (10/5): - Great place to stay! Walking distance to all amenities and very close walk to the beach
Miriam (6/5): - No. Staff on site ! No one on site to help in the evening & in the morning.. i spent 2 hours in lobby in the morning waiting for someone to show up.
Wilson (10/5): Exceptional -
Deleenheer (4/5): Disappointing - I like the location and the facility On my last visit to Hotel Diamante the breakfast was much better and included fresh fruits etc. 2 days of our stay the bed wasn't made up and one day nothing got cleaned up.. The pool was dirty the whole time we were there and I saw a pool cleaner the day we were leaving!
murray (4/5): - A small family owned hotel. They try hard but the hotel is old and very dated. We booked a room with a queen bed and a TV etc. but were given a very small room with no TV. We were in a room backing on to the street. The street noise carried on until 3am. Fortunately we did not pay in advance. We checked out and moved on. Expedia and the hotel agreed on charging for two nights even though we were booked for 14 nights. We only stayed the one night. Thank goodness we did not pay in advance.
Ernesto Leon (6/5): - Buena ubicación pero con mucho ruido en la calle
Lucy (8/5): Well priced for pool and free breakfast - Location is quiet but not a far walk from the action
Dillon (10/5): - Loved the breakfast in the morning. Location is great because it is not right in the center while still being walkable. There are also many options on the street itself. Right next to the beach. The staff are fantastic and keep the facilities spotless. Would stay again.
Klaas (4/5): Disappointing -
Howard (10/5): - The owners/mangers couldn’t have been more accommodating!! A pleasure to stay, it was like being at their home. Great Breakfasts !! Clean rooms good air conditioning! Close to all of the venues we were in town to see. We only needed basic accommodations and we were more than pleased!
Elisa (10/5): - This felt like a very authentic Mexican experience in the best way possible. The staff are very kind and helpful. Even though they speak little English, they still find ways to communicate what you need to know. The breakfast was made fresh every morning and usually includes eggs, beans, and another Mexican such as tortilla chips in chili sauce. There was also fresh juice, coffee, and bananas. The room was clean and comfortable. The soundproofing is not great here, so we used white noise overnight to avoid hearing the parties downtown or the birds in the morning. The pool was always really clean and fresh. We enjoyed reading in the pool chairs during the hot afternoons as a siesta. The location was great! One block away from the quieter part of the beach and very easy to get into town. It was also an easy walk to the bus station. I wish I spoke more Spanish as I would have liked to know the staff better, but I would definitely recommend this charming little hotel.
Frank (8/5): Very good - Great location. Block from the beach, really nice owners, good breakfast. Right out the door great seafood (Jakal), Pizza (Venezia), bar (Pineapple), casual tacos/seafood (Estrella de Mar). Little noisy, but settles down from 10pm-8am, but out having a good time anyway.
Juveria (9/5): Superb - Breakfast was delicious but we would have appreciated more fruit options. There’s a lot of street noise late into the which made it hard to fall and stay asleep.
Victoria (1/5): I wanted to be a regular and I got asked to pay five times for tonight stay and they were upset I used booking even thou - Quiet and delicious breakfast Mildew in the rooms and an honest front desk staff about payment
Jacqueline (8/5): It was great, comfortable and affordable. - Staff were super friendly and helpful Improve security
Patricia (8/5): quick stay , walking distance to restaurants , beach and local store . - Small , cozy and secure .
Hector (1/5): I will never come back, and I will never recommend it. - Proximity to the beach Cost was higher once I got there. Breakfast is non existent. A/C non existent.
Alfredo (10/5): Awesome location! Friendly staff. - Excellent location, just one block from the beach with the best coffee next door. Definitely we would stay there again!! Some renovation was going on while we stayed, however we understand it is low season and they need to get ready for the upcoming high season. Wouldn't stop me from staying there again!!
Ingrid (10/5): Had a wonderful time at this cute hotel. - Great location. One block to beach. Very clean. Lots of amenities.
Lucy (7/5): Honestly couldn’t sleep for an entire week - The proximity to the beach. The housekeepers & front desk staff Cold showers, blasting karaoke music late into the night, dune buggies, ATV noise none stop. Only one tiny bar of soap 1 shampoo & 1 conditioner for an entire week for 2 people?
John (7/5): Good - The room was very pretty and well-kept, with its tile floor and arched brick ceiling. The location was very convenient for going to the beach, and away from the worst of the downtown noise. The bar across the street took some of that advantage away. I didn't speak enough Spanish for easy communication with the staff. They were very kind, but Google Translate isn't as helpful as it could be. And, like may places in town, the hotel has a septic system that can't handle toilet paper.
Marley (10/5): absolutely would stay again! - very clean and kind
Bastien (7/5): Lovely hotel with great staff in the bustling part of town. - The staff was great on site, the pool was beautiful. Great location by the beach. The breakfast was only served at 9am so wasn’t ideal for young children waking up much earlier. Also it was impossible to communicate with the hotel before our stay to respond to any questions we had.
Debra (10/5): We were delighted with this booking even if it was only one night on each end of an extended trip. - convenient location, helpful and kind staff. nothing
C (10/5): Exceptional - All good. Discrepancy in Booking.com price and actual price. Hotel charges 20% more than what the website quote is. Their reason is for commission payable to the website. Does booking.com know about this?
Jeff (10/5): Exceptional - great staff, great location and clean !
Dennis (8/5): Diamonte was well situated for convenience to everything in town and the staff were wonderful, but , for us, a bit noisy - staff were very friendly and helpful. it was close to the beach and town. For us, an older couple who value quiet, it was less than ideal, because of the bar across the street. but the staff did move us to a quieter room after a week.
Martin (1/5): avoid, plenty of other hotels that can manage their inventory well - nothingg They double booked our room, they refused us entry when arriving. they tried to blame everyone else and didn’t take responsibility for not managing their inventory proprely.
Joe (8/5): Very good -
Debra (10/5): Exceptional -
Chapman (6/5): Pleasant - Location great for my purposes. Breakfast good, needs variety. Noise from the street/bar,/restaurant not good.
Mary-anne (7/5): Good - Staff was very good. We had a broken air conditioner when we arrived, but it was repaired in a timely manner.
Chapman (8/5): Very pleasant staff! Clean property. Quaint. - I appreciated having breakfast but they could vary the choices. My room was on a very noisy street with a bar and restaurant across the street so noise was an evening/ night issue.
John (8/5): Very good - It was a great location, away from downtown but only a short 5 minute walk to get there. That street its on is getting busier tho. So if your room is street side it is busy.
Anthony (5/5): Passable - The cleaning products they used smelled so strong. Very dark in room. No windows to open. Not my kinda of place!!
Leonard (3/5): Poor -
Janet (7/5): Good - Location was good. It was clean and well maintained. I don't think I got the room I requested. Language problem so just left it alone
Oliver (7/5): A comfortable and location for a Sayulita visit - Conveient location away from the noise in town expensive for comparable lodging elsewhere but in keeping with the town that was generally expensive.
John (7/5): Good - The room was clean and the staff was nice. It isn’t in the main part of Sayulita, but it isn’t a long walk to get to downtown sayulita. The room was needs updating. No TV. The showerhead was hard to use, not much water pressure for a short person. The air conditioning stopped working on the last day.
Brian (3/5): Your booking com reservation is worthless at this hotel. - Breakfast was very minimal. Arrived with a booking.com confirmed reservation and confirmation number and was told by the front desk that booking.com had only contacted them the day before so they did not have our 2 rooms. That was hard to believe bc we had a couple exchanges back and forth asking specific questions about the rooms after we booked them. We are a family of 6 so needed 2 rooms and we wanted to make sure there were beds for 6 people. Not only did they not have the rooms we reserved, they had to put a mattress on the floor in one of the rooms so we had enough beds. The checkin was very nerve racking and lasted over an hour. The hotel ended up canceling the booking.com reservation and told us to pay them directly. What good is a reservation and confirmation number if you arrive and the hotel blames booking.com for only contacting them the day before and just refuses to honor the reservation?
Love2travel4th (8/5): Breakfast and refillable water - The bed was fine, the breakfast good, sitting area outside 2nd floor, close to town, large water jug is great! Decent hotel, corner shelves good. Our room was very small , no hooks on wall - should have hooks to hang hat or clothes etc. Please get rid of styrofoam for breakfast, use more of the real dishes and tell people they need to wash the dishes in sink, or use paper dishes.
Thomas (9/5): A very nice hotel and area for a short visit. - The staff is excellent and the property and rooms are clean. The location is good, a short walk to the beach and the downtown area. it is very loud there. The bar across the street has live music most nights and the construction trucks go by early in the morning and all day. Be aware that kitchen facilities for the bungalows are outside.
Harold (8/5): Very good -
Mary (10/5): The staff could not have been kinder and more accommodating! And the rooms were cleaned each day with fresh towels! We w - we loved our room and the beds were so comfortable! We had an outdoor covered kitchen with stove, blender, bottled water, and coffee maker, towels and dishes! We did not like the noise but it wasn’t the Hotel’s fault! Two very noisy bars with music played every night and my niece was kept awake. I wore ear plugs and was fine!
Louise (8/5): Very good - staff very friendly noise from local bar
Katherine (9/5): Superb -
Kathy (10/5): Exceptional -
Kellin (10/5): Exceptional - Amazing staff, great location one block from the beach. It's on the North side of town which is more quiet, but still only a 7 min walk to the town square and dance clubs etc.
Michael (7/5): Good - In a quieter area of town at night, but still a short walking distance from the main plaza.
Betty (7/5): It is a nice property but it needs overnight security. Unfortunately a loud bar recently moved in across the street. - It was close to the beach. The staff were friendly. it had a pool. There was a loud bar across the street and our second night people came in at 4:00 am and made a lot of noise until 7:00 am. There is no overnight security.
Dave (9/5): Great place to stay in Sayulita, would definitely return. - Nice, clean rooms, good, basic breakfast including really good coffee. Excellent location, close to a couple bars and places to eat but not right in the heart of town. Very close to the beach. Excellent wifi throughout. Bottled water provided in the rooms and in all common areas. Nice, clean pool. Friendly staff. The bathrooms can be smelly sometimes.
Claire (2/5): The room I paid for wea not e - North The room was small, dark, smelled,and had street noise.
Farzamf (7/5): Good, but could do with some improvements on the facilities - The hotel is very well located (50m to the beach), and the owners and staff are super friendly and helpful. We had few issues during our stay. The room we had for the first night was not quiet, and there were a lot of outside sound from the club and the road. The staff were super helpful and gave us another (even bigger) room for the next 3 nights. However, in this new room however, the shower did not work properly, so we had to go to another room for shower. Eventually they fixed the shower in our room with 1 night left. Lastly, there were 1 day that the cleaning staff left our room unlocked, which could've really ended up bad as we had valuable and passports in the room. I want to point out though that the owners and staff tried to help and solve the issues at each step.
Raymond (9/5): Great place . Disappointed that Booking.com didn’t list taxes - location , owners and staff noisy at times but then again it’s Mexico .
Ciara (10/5): Exceptional -
Cameron (7/5): Meets your needs at a fair price - The physical location is great. Very close to the beach and restaurants. The staff are super friendly and helpful. They make you feel welcome. The breakfast is basic and coffee is great. The room was small but functional. The bar across the street got noisy at night but the did shut down before midnight. The street is busy and it starts to get noisy by 7. Ear plugs came in handy
Olivia (8/5): Great stay! - Veey good stay and the staff were lovely and warm-hearted! Definitely would recommend. Location is perfect, beach very close and just a 5 min walk to town centre, which was more busy.
Naranjo (10/5): Fantastic - Clean, super nice staff, super close to yhe beach. Felt safe Everything was great
Jennifer (4/5): Disappointing - Location was good, staff was nice, didn't use the pool but it looked ok Room was small and smelled like sewage, extremely noisy, breakfast was disappointing
Hagen (1/5): $200 a night fiasco - location was good but also a bad thing as the hotel was extremely noisy all day and most of the evening pool was horrible not good value breakfast consisted of sugar cereals and uht milk(room temp)
Vanweynsberge (10/5): Exceptional -
Rachel (8/5): Very good - pool, location bed was hard
Scott (10/5): - All around fantastic
Sylva (9/5): nice hotel. careful you are not double billed. - the property was nice, far enough from the centre of town to be quieter, close enough to the beach and restaurants. ETA: it took a week of nagging, but Booking.com refunded one of the charges. I also had to change this review to 2 stars to get attention ;) I was billed twice for this stay - once by the hotel and once by booking.com. My reservation said I should pay the hotel when I got there so I did. Then booking.com charged me again a week later. My Spanish is terrible, so I can't communicate with the hotel. I'm now fighting with booking.com to get a refund.
Clifton (9/5): Superb - Hotel staff is excellent !!!
Lori (9/5): Small, friendly hotel near beach - Near beach & convenient location, cleanliness, breakfast provided Styrofoam cups & plates used at breakfast, bar nextdoor noisy
Patricia (8/5): Very good - Clean, great location and good value
Adcock (5/5): Great location, nice staff, very clean but needs work - Very nice staff, clean and great location Hotel needs work, our first room had a window that would not shut so it was extremely loud due to the bar accross the street. We switched rooms and the hot water didnt work, they got it fixed, which worked for one shower then stopped again. I asked if we coukd just use the shower in another room so we didnt have to change rooms again, they agreed. Then the shower in that room had no hot water so it was cold. Also the AC unit was broken. With some TLC this place would be great! I have stayed there before and had no issues.
Deborah (9/5): Superb - I liked the small hotel setting, staff always keeping area clean. Staff spoke no English but had app in their phone for translation. Continental breakfast with fruit each morning was a nice surprise. Lighting over sink was great. Rooms were nicely decorated. Loved the location away from main center but easy to walk to. A couple of great restaurants in the neighborhood. Would love to return soon. Not much to complain about. Rooms had a gap under main door so the light came through. We just put bath mat at door at night.
Mary (9/5): Superb -
Bill (5/5): liked the location - pool no A/C, no tv
Terry (5/5): Passable -
Marina (9/5): Great stay, great location. - Staff was very friendly Great location, 1 minute from the beach, 5 mins walk from the "buzz" I booked the Bungalow because I was afraid that the pool would be too noisy, but actually I didn't see anyone using the pool. There are two bars close to the hotel, but they were not very noisy. Make sure to make note of the emergency numbers you see at the reception, as they don't have anyone at the reception late at night. Advice for booking in Sayulita in general: maybe contact the hotel first to make sure that there is no renovation/construction on the side of the hotel. I saw a few going on in town and they were noisy. Also, if you like quiet, do not book by the main square - loud music. Diamante Hotel was quiet considering the surroundings, I loved this hotel! The doors lock once they close. If you close the door with the key inside, you need to call someone to open the door to you. We got lock out at 3 am (door closed while we were on the patio getting water) and we had to call the number they provide for emergency. The receptionist showed up 2 minutes later and she somehow was NOT grumpy at us, which was great!! So make sure to always have the key with you.
Anonymous (10/5): Exceptional -
Allyson (10/5): Exceptional -