Mercure Bangkok Makkasan

Location: 1599 Kamphaeng Phet 7 Road Makkasan Ratchathewi, Bangkok, th

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Kid meals
• Salt-water pool
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Supervised childcare/activities
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• King Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite, 1 King Bed

  1 King Bed

  484-sq-foot room with city views

  
  

  Executive Level - Executive Lounge access, buffet breakfast, and internet access in the lounge

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 43-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Executive level room
  • Bedsheets provided
  • Soap
  • Eco-friendly cleaning products
  • LED light bulbs
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Privilege King Room

  Located on higher floors, this air-conditioned room is equipped with a flat-screen TV and an electronic safety box. There is also an espresso machine and a Mini bar in the room per stay. Additional room benefits include: - Executive lounge access - All day refreshments and evening cocktails

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access
  • Concierge services

• Superior King Room

  Featuring complimentary coffee/tea facilities, this room is equipped with a flat-screen TV, an electronic safety box, and a mini-bar. The private bathroom comes with a rain shower. Enjoy stunning, unobstructed city views that add a touch of serenity to your experience.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Superior Twin Room

  Featuring complimentary coffee/tea facilities, this room is equipped with a flat-screen TV, an electronic safety box, and a mini-bar. The private bathroom comes with a rain shower. Enjoy stunning, unobstructed city views that add a touch of serenity to your experience.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Privilege Twin Room

  The air-conditioned triple room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Aboeyad66 (7/5): -
• Hameed (10/5): -
• CONG BAC (7/5): -
• Victor (9/5): Good service and attention to detail - The service was excellent, with the staff always willing to go out of their way to make the stay memorable. The hotel even left a birthday cake in my room, even though I didn’t tell them about it. Overall, good facilities and good service, consistent with other Mercure hotels I have stayed at. International standards, at a reasonable price point. Nothing that comes to mind
• Lucie (8/5): -
• Abbi (10/5): Great - The hotel was in a great location and it really helped having a shuttle service to the MRT as it was so warm to walk! Nothing
• Mustafa (8/5): -
• Naomi (9/5): Nice place, good value for money - Clean, comfortable and overall good value Walk was a little long with luggage
• Gardon (8/5): -
• SHIYU (10/5): - Clean and quite
• Krzysztof Leszczyński (7/5): -
• Wongton (10/5): คุ้มค่า - ความสะอาด ไม่มี
• โพธิ์ศรี (8/5): -
• Erich (10/5): Angenehm und Freundlich -
• la Croix (9/5): - Zeer rustige kamer Weinig leuks op loopafsrand
• Adam Elmisurati (10/5): - This hotel was one of the best hotels I have ever been to, the staff were very friendly and helpful... The room was so clean, and fancy ✨️ they provide free transport to the nearest metro station which is only 9 mins walk away. Nothing
• Ibnat (8/5): -
• Gwladys (8/5): - L emplacement et la disponibilite du personnel. Le monsieur a l accueil etait formidable avec moi Le tapis dans la chambre. C est un foyer de bacterie et surtout de moisissure. Je suis allergique. Jai donc attrape une mauvaise sinusite. Un conseil : enlevez tous les tapis / moquette dans les chambres.
• Charlie (9/5): Good location, close Phecthaburi and Makassan MRT and ARL. - Accommodating, professional and friendly Mecure staff, Would like to give a thanks to following for the friendly, flexible, but not limited to: Guests Whatsapp shuttle group, very useful and handy for pick ups-and drop offs at MRT exit 3. Flawless Concierge shuttle drivers Tae and Em (you guys were brilliant). Receptionist Balm, Mr Jack for resolving my missing-mislaid postal package. Always friendly, professional Road traffic marshall Kunn, Sadly zero rear available hotel access, awkward often dangerous walks to local 7-11 on Phetchaburi Road can be a hinderance, especially in traffic and heat. Infrequent issues with room card keys. The regular shuttle system is a godsend, as busy main road in front of hotel is very dangerous for walking, so be wary, be vigilant to surroundings.
• Rohit (8/5): -
• Asmaa (8/5): -
• Rudi (9/5): - Pool in den oberen Etagen! Alles war ok.
• tremie (1/5): -
• Guilherme (8/5): - The hotel and staff are great, breakfast was pretty standard, rooms are very quiet even though you're next to a few train tracks, surprised i could barely hear the trains. The man who stands outside the hotel to help with traffic is the best, made my morning better every time we saw each other. Location is not the best, unless you use Grabs or the hotel's tuktuk, its not possible to go on a walk from the hotel. But not too far from central Bangkok
• Sandro (9/5): Would come back - The guy at the reception (I forgot his name) and Tin from breakfast are real superstars! Yeah, the neighborhood is maybe second best. 😜
• Vinny (9/5): - Everthing Nothing
• Amel (10/5): -
• BEGUE (7/5): Super en soit - Le confort les équipements la propreté Situé un peu loin, l’attente pour un Grab, pas de zone fumeur
• Ariane (10/5): -
• Ömer (2/5): - Als ich zuerst im Hotel ankam, haben sie die ursprünglich gebuchten 108 Franken für zwei Nächte nicht berechnet und stattdessen einen neuen Preis von 127 Franken verlangt. Online war dieser Preis von 127 Franken jedoch inklusive Frühstück angegeben. Ich habe aber 127 Franken ohne Frühstück bezahlt. Am Morgen sagte ich, dass ich für das Frühstück bezahlen möchte. Zuerst verlangte man von mir 300 Baht, danach korrigierte ein männlicher Mitarbeiter den Preis plötzlich auf 35 Baht. Die gesamte Vorgehensweise wirkte völlig willkürlich und unprofessionell. Außerdem liegt das Hotel sehr ungünstig. Am Morgen musste ich zum Bahnhof und von dort weiter zum Flughafen fahren. Der angeblich kostenlose Shuttle-Service zum Bahnhof war morgens nirgendwo zu finden. Ich musste selbst eine Lösung organisieren. Ich werde definitiv nicht wiederkommen.
• Rene (8/5): Great hotel for short stay in Bangkok - Proximity to airport N/a
• Alina (10/5): -
• John (9/5): - Grat rooms comfy bed The cleaning of rooms Lots missed
• tal (8/5): - הצוות שירותי ומסביר פנים החדר היה בגוגל טוב מיטה נוחה יש להם שאטל שש מוריד ליד הרכבת הישירה לשדה התעופה שזה מאוד נוח. המיקום אין לאן ללכת במרחק סביר אין חיי לילה באיזור למי שמחפש מכיוון שהייתי רק לילה אחד לא חקרתי את האיזור בכלל
• Hvé (8/5): -
• Yee (8/5): -
• Neli (10/5): -
• Victoria (10/5): Lovely - Staff friendly. Amazing stay. Really enjoyed myself. Nothing
• Keshava Murthy (8/5): -
• chularak (10/5): -
• Jouaneix (8/5): - Emplacement proche MRT et SKYTRAIN une navette avec Mr TAE qui s'est proposé de nous transporter malgré notre retard
• S (10/5): -
• Steven (10/5): -
• Ivana (10/5): Perfecto para pasar unos dias en la kaotica Bangkok! - Las instalaciones, la ubicación y el personal
• Petavar (10/5): - Clean, very friendly staff, great location, amazing roof pool. Would reccomend!!
• meir (10/5): - Very good withe my invtation
• Peter (10/5): - Close to MRT All was good
• Steven (10/5): Perfect room and breakfast - Very clean and modern Location was ok but can’t walk to any bars or restaurants
• Roberts (7/5): Clean room, comfy bad, nice pool area. Average breakfast, terrible room service. Awkward location - Room service was terrible, took an hour and a half to be delivered and when it arrived was stone cold like it had come out of a refrigerator.
• Trevor (8/5): - Staff very helpful and friendly. Good quality with high standards 👌 Location, just a little not quite right.
• Alina (10/5): -
• SYLVIE (9/5): -
• TETU-NOON (9/5): Super hôtel, super staff!! - Très bel hôtel, un peu retiré de la city, mais du coup, nous avons apprécié le calme!!! Le tuk tuk de l'hôtel est un plus. Tout était parfait (le personnel, les équipements, le petit déjeuner, la piscine, la vue!!). Un autre atout, nous l'avons choisi pour la fin de notre séjour !! Pour le coup, la ligne Airport Link qui mène directement à l'aéroport passe à proximité de l'hôtel.
• GRZEGORZ (10/5): -
• Nabeel (9/5): -
• alexandre (10/5): - Very helpfull staff who help me a lot Clean and very confortable Localisation
• marcus (8/5): - Mafia looked after us really well from start At check out i forgot my gucci belt, staff ran down and gave it back to me. Thank you makkasan team
• abdulrahman (10/5): سوف اكرر الزيارة - موقع الفندق ونظافته وحسن تعامل الموظفين وكذلك الافطار لايوجد
• Bastien (9/5): -
• abdulrahman (10/5): سوف اكرر الزيارة - موقع الفندق ونظافتة وحسن تعامل الموظفين والافطار منوع وممتاز لايوجد
• Lamduan (10/5): -
• Areerat (10/5): - ทุกอย่างคะ พนักงานทุกคนพี่ต้อนรับพนักงานน้ารักษาความปลอดภัยน้าวินมอไชค์ทุกคนน่ารักมากคะจะกลับไปอีกแน่นอนคะ❤️ มาครั้งแรกจะงงเพราะต้องหิ้วลากกระเป๋ามาสกายวอลค์ ถ้าจะดีถ้ารถมารับตรงทางลงลิฟท์คะ โดยรวมประทับใจที่สุดคะ☺️❤️
• D9540HPdavec (10/5): Great service - Joe the Duty Manager was incredibly helpful in helping us and supportingbus to get the rooms we needed for our family.
• Morgan (10/5): -
• Joseph (8/5): -
• Gustavo Barbella (7/5): - Posizione
• ORILLAC (8/5): -
• Kseniya (8/5): - Вечером был грязноватый бассейн
• Rebecca (7/5): - Location is perfect for getting to the airport. Swimming pool and movie night were a nice touch. There was unfortunately electrical maintenance works for the whole day we were there before flying which wasn't noted before booking - only after. Staff were friendly and the eggs at breakfast were perfect. Room clean and comfortable - very little options on the huge TV.
• الغامدي (1/5): غير موفقة - ولا شيء تعابل الطاقم كامل سي جدا وعنصري
• Dina (10/5): Это были замечательные 9 дней в комфорте и прекрасном обслуживании - Отель расположен хорошо и прекрасно звукоизолирован от уличного шума. У нас был номер на 15 -ом этаже с видом на бассейн и мы никогда не слышали никакого шума, хотя бассейн всегда был полон людей. Персонал отеля просто замечательный, все такие добрый и приветливые и всегда старались нам помочь по всем мелочам. Прекрасный завтрак, очень приличный выбор продуктов. Бассейн хороший и вода супер комфортной темпепатруы, а еще очень хороший был вид из окна на город. Всё очень понравилось, отель очень рекоммендую.
• Maarten (8/5): -
• Romulo (10/5): -
• Paul (4/5): decent hotel, superb manager but disgustingly rude reception staff - The manager was a star and saved our stay from being a total disaster due to the extremely rude and possibly racist reception staff, he helped as much as possible and the staff could learn a few things from him. on check in the reception staff straight away were hostile and rude especially 'Mafia' and 'boss' (i still don't know if that was a joke or not but that was the names on their tags), they demanded a deposit which i didn't have in cash as our flight was cancelled back to Dubai and after explaining the war situation in Dubai currently they just smirked and didn't care and said 'put it on credit card', Again i told them i wouldn't do that as it takes 30 days to return and we were only staying 2 nights, i asked them to take away mini bar and check room on departure and if any problems take from my card on file. again the 2 at reception just angrily said no deposit no stay and we should leave. After speaking to the manager the girl told us we would be on 16th floor so we decided to go to room and to be honest it was not a nice room and it was damaged and then my wife noticed we were actually on the 12th floor so she went back to reception and when she tried to speak with 'Mafia' & 'boss' they just completely ignored there and walked away from the reception, my wife is brown skinned so we started to think maybe they didn't like certain colours of skin as when i went down to confront them they spoke to me but again had attitude so i requested the manager again and once more he understood the situation and moved us to the 20th floor and gave us a nice room and again was a star. for the next 2 days every time we seen 'Mafia' he just ignored us which for a hotel chain the size of 'Mercure' is absolutely disgusting behaviour and he needs to be trained in customer service alongside his buddy 'Boss'. We also requested a little surprise for my sons birthday which we were told they would do but it did not happen and i honestly could not be bothered to even go to reception to ask again.
• Sotas (10/5): -
• Christine (9/5): -
• Carlos (5/5): -
• Yevgeniya (10/5): -
• tunmyatnwe (2/5): Staff issue - While the check-in staff were friendly and welcoming, my experience this morning before checking out was highly unprofessional. When I asked to exchange money for smaller notes, the receptionist gave me an angry look, refused to speak, and threw the cash at me. Additionally, I did not understand why there was an older lady sitting at a desk in front of the counter, scrutinizing every single customer who came to the reception area.
• Amy (9/5): - Staff were very hospitable and professional. great location. you can arrange to have a buggy to pick you and your luggage up from the train station. each hour the buggy also does drop offs to some nearby locations. Clean hotel and the beds and pillows were super comfy.
• Kei (9/5): - Location and overall value for money
• Mihai (1/5): -
• Dominic (10/5): -
• Kevin (10/5): -
• Max (10/5): - “Yod” on concierge was great. Complimentary rides via tuktuk to the MRT was very useful
• Tugba (8/5): -
• Corinne (8/5): Standard mercure - La piscine, le lit confortable et le service de navette pour le métro Petit déjeuner avec peu de fruits frais et d’offre de pain ou pancakes Emplacement loin de tout pour sortir dîner et route peu propice à la marche
• Fabian (7/5): -
• Susanne (9/5): -
• Glyn (10/5): - I enjoyed the facilities from the gym, pool to an outstanding breakfast buffet. Nil
• Christoph (8/5): Alles super -
• Achim (8/5): - Sehr freundliches Personal und guter Service!
• Viktorija (10/5): -
• Nicolas (7/5): -
• Z637FDhannab (10/5): Wonderful stay at Mercure Hotel Makkasan - When we arrived we had a very friendly and warm welcome at the Mercure Hotel Makkasan from the Duty Manager Joe. Since we arrived early and our room was not ready yet he offered us a room upgrade free of charge so we did not have to wait. Such a good service and we got an even nicer room. Super friendly staff at this hotel. We would totally recommend coming here when visiting Bangkok. 🙂
• Viktoria (10/5): - Shuttlebus till stationen, tack Em för skjutsen. Allt kändes så lyxigt efter 3 veckor backpacking. En dag lämnade jag inte hotellet alls utan njöt av poolen, maten och rummet.
• Ines (8/5): -
• Franziska (9/5): Hotelzimmer top - Sehr schöne Unterkunft, Airport Railway ca. 10 min zu Fuß. Keine Restaurants, Läden etc. in der Nähe, direkt an einer Straße ohne Fußwege.
• Sandra (8/5): -
• Natacha (1/5): Nul - Très déçus Mal placé ! Nous n avons pas pu avoir un cocktail à 17h30 ….soit disant nous n’avions pas pris la chambre adéquate ! Impossible de pouvoir payer notre verre

Photos