Best Western Plus New Orleans Airport Hotel

Location: 189 W Airline Dr , Kenner, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Car hire
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Lower bathroom sink
• Outdoor furniture
• Fence around pool
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Delivered food - securely covered
• Security alarm
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Guest education on local ecosystems and culture
• Bulk dispenser for toiletries

Rooms Available

• Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  1 King Bed

  Individually furnished room

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LED TV, premium channels, and MP3 dock

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

  Practical - Free long-distance calls, twin sofa bed, and safe; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Toilet grab bar height (inches): 36

  Eco-friendly - LED light bulbs

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Sofa bed
  • Daily housekeeping
  • Free Local calls
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • MP3 docking station
  • Bedsheets provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Braille signage
  • Closed captioned TV
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Desk chair

• Queen Room with Two Queen Beds

  This room includes a microwave, mini-fridge, and flat screen TV with satellite cable. A desk area and ironing facilities are also included.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow

• King Room

  This room has a microwave, mini-fridge, and flat screen TV with satellite cable. A seating area and ironing facilities are also included.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow

• Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking

  This is a mobility accessible room that includes a roll-in shower, shower seat and hand rails. This room has a microwave, mini-fridge, and flat screen TV with satellite cable. A desk area and ironing facilities are also included.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow

• King Suite - Non-Smoking

  This suite features a sofa bed and seating area. A microwave, mini-fridge, and flat-screen TV with satellite cable are included. A desk area and ironing facilities are also included.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow

• King Room with Roll-in Shower - Disability Access/Non-Smoking

  This is a mobility accessible room that includes a roll-in shower, shower seat and hand rails. This room has a microwave, mini-fridge, and flat screen TV with satellite cable. A desk area and ironing facilities are also included.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow

Guest Reviews

• Lamar (6/5): -
• Mieasa (10/5): -
• Andre (9/5): It was good - Good It was good
• Madhushree (6/5): Decent - It was a decent stay. Not worth the money I paid The staff initially showed me to a room with a broken washroom door. On informing the attendant , he suggested we try and use a door stopper as temporary solution because he dint want to go through the trouble of switching us to another room because it meant he would have to get it cleaned and dint feel like it. And later when he did give us a room, that room had mosquitoes in them.
• Deondrea (5/5): The maid were cussing loudly and didn’t want to clean room after asking for room service - Nothing Rude and unfriendly staff
• Mohamed Ahmed Ibrahim (7/5): -
• Mohamed Ahmed Ibrahim (7/5): -
• Karen (10/5): Excellent value close to airport. - Convenient to airport. No complaints.
• Lacresha (10/5): Very clean and comfortable - Everyone was really and clean 👍
• Paweł (8/5): -
• Guest (5/5): -
• Janet (7/5): Need new Bed Sheets - It was clean and welcoming. The breakfast was good. The fitted sheet was ripped and constantly coming off during the night. There is no way the cleaning staff wouldn't have seen that.
• Erasmo (10/5): Nice - Good location stay there every time Nothing not to like
• Cantrell (9/5): -
• J.Meredith (1/5): Not a good stay - Nothing at all. It was dirty, noisy, and outdated. What looked like a dried booger on the wall, stained towels and hair still in the tub.
• Scott (7/5): - Cleanliness and Free Breakfast Nothing
• Britny (8/5): 1 day. - Clean property. Breakfast was ok. Morning staff were rude and not friendly. Advertised as being close to airport and cruise terminal an it was not.
• danielle (9/5): Awesome - The breakfast can be improved. The man at the check in desk was very friendly. The breakfast can be improved
• Smith (1/5): Don’t Do It - It was convenient for the location. The first room the A/C didn’t work. The second room the TV didn’t work. Third and final room the water pressure was so low, seems like I could have spit more water than what came out of it shower.
• Lachone (8/5): - The walls was dirty. The still has trash side of the bed from previous guest
• Christopher (8/5): Great value and decent hotel. - Well located for New Orleans airport.
• Parchment (7/5): -
• brent (8/5): Good bang for your buck - I have stayed at 3 properties near airports and this one was the best Nothing
• Mary (8/5): The hotel was comfortable and the breakfast was good. - The breakfast was adequate for the price. The location was close to airport and rental car center. The price was a little more than expected for the type of hotel.
• Yujing (8/5): -
• Rhonda (8/5): -
• Denise (1/5): - Nothing Service , location
• robin (8/5): - Was clean Was not close to airport
• Shawndrel (8/5): -
• Andrew (1/5): Our stay was absolutely awful! We are extremely disappointed! - We liked nothing about this place. We had so many issues with the hotel. We will not be returning Evee! We will never recommend this hotel to anyone. Everything! From the fact that we were given a room that someone was already occupying. We entered the room to find someone laying bed with no clothes on. Then given another room. Didn't feel comfortable to stay after this knowing someone could just walk in our room at any moment. That room didn't feel great. The train keep us up all night, the hotel has a track right behind it. Also after our stay we realized we were charged twice. Once by booking.com and once by the hotel.
• West (6/5): - Hot water ran out during shower after about 5 minutes.
• Tierra (7/5): -
• Rochelle (5/5): It was ok! - The property location The staff was very rude, they refused to clean my room and I was staying for 6 days . The management wanted to argue with me about a request for cleaning .
• Magdalena (6/5): -
• Samantha (9/5): -
• Norberto (10/5): Great - Clean and good location No comment
• DONALD (3/5): Reasonable but could have been better. - Helpful receptionist gave me directions to restaurants. The breakfast was very poor and no fruit salad.
• Nicholas (8/5): - Very friendly staff great employees, room was clean and good quality for money. The housekeeping is lazy , bed not made. The floors were not cleaned. The only thing done was trash taken out and fresh towels.
• Michael (8/5): -
• Alex (7/5): Basic - Basic Quite far from airport
• Erich (10/5): -
• Timothy (5/5): - The staff. The shower water was cold and other guest kept us up early morning hours walking above us.
• Buhs (7/5): -
• Menyun (9/5): -
• Carla (10/5): - The bed was comfortable. The water pressure in the shower was very low
• Julie (5/5): -
• Rosalie (7/5): - Very helpful staff...
• Ammar (10/5): -
• Melissa (8/5): - Location Breakfast cold and bed uncomfortable
• Shantel (10/5): -
• Leonard (10/5): -
• Ricardo (10/5): -
• Melva (8/5): Good - Breakfast could be better. Breakfast
• Tammy (8/5): -
• Kesia (9/5): I’m going to always stay here , just the breakfast sale stuff - The breakfast is still not good . I never eat because it needs changes. The breakfast
• Madeline (10/5): - They were able to get me a room last minute after my original hotel overbooked, we were extremely grateful and relieved, room was nice, no bed bugs The breakfast had no flavor
• David (8/5): -
• Vanessa (8/5): - Decent location and very clean and comfortable rooms. Breakfast was cold. Need staff to monitor Breakfast because another unclean guest was picking up apples and putting them back down. Very nasty.
• Stewart (10/5): -
• Demetria (10/5): Excellent - Friendly staff, clean inside and outside.
• Steven (9/5): -
• Danielle (10/5): -
• Odyssey (6/5): -
• Marvin (8/5): - The breakfast and the accessibility to things close by
• Victorian (10/5): - breakfast was trash eggs was cold grits was not fully cooked
• Romero (8/5): -
• Karmeen (7/5): - Location 3 Guest waited over 20 minutes for someone to check us in.
• Stewart (10/5): My stay was excellent and would definitely recommend this property to my friends -
• Tyrone (7/5): - They charged me 35 dollars to check-in at noon
• walter (5/5): Adequate - The staff was very friendly. They went out of their way to help. The breakfast was the worst I've ever had at a Best Western. They advertised an airport shuttle, there was none.
• Rhonda (9/5): - The room was nice very clean Very close to the airport Was afraid that we would hear the planes but I never heard one. Can't think of any
• nicoduru (9/5): -
• Toni (10/5): - Staff is fantastic.
• Karen (1/5): Nowhere near the airport, rude staff - Nothing, not near the airport Nothing around it . Staff were very rude. Breakfast a disgrace, bread with no butter or anything to put on it, no milk for coffee. This hotel is at least a 15 minute drive from airport. Nowhere to eat nearby or buy drinks ect.
• Isha (8/5): -
• Kayle (10/5): -
• Beverly (8/5): My stay was very quiet and laid back. I appreciate having a comfortable place in NOLA to unwind. - Check in and checkout was easy. The young man at the desk was very pleasant. Upon entrance, the lobby looked and smelled clean. The breakfast was not very appealing to me. It was very basic and not a variety. Pastries definitely could use a upgrade. I did see the typical waffle maker. Cooked grits were available, but were not tasty at all.
• Lakand (8/5): - It was clean
• Warren (10/5): -
• David (8/5): A good standard of accommodation not far from Louis Armstrong airport. - Proximity to the airport, with a decent standard of cleanliness. The times of the buffet breakfast were limiting and meant that we missed out.
• CADOGAN (10/5): - Everything is GOOD 👍 0
• Christopher (8/5): It was great. Staff was the best. - Reasonable price. The snack machine stole my money.
• Tommie (7/5): -
• Darryl (6/5): - One manager ( man ) was short with guest and rude will another manager ( lady was very nice )
• Joseph (10/5): N/A - Everything was great.. Only thing I didn’t like.. That I would get my deposit back upon checkout and haven’t gotten it back yet.
• Pamela (10/5): - CLEAN! Nothing
• Didier (8/5): Très bien - Proche aéroport, prix. Rien
• Gloria (8/5): -
• Richard (7/5): -
• Robbie (10/5): -
• Steven (8/5): - NA
• Dana (10/5): - Our stay was great, it gave safe and secluded. I would definitely stay here again!
• Reinaldo (10/5): - Acogedor in trabajo en equipo super Profesional, un area espectacular la ciudad de Kenner impresionante, nos encanto sus genre muy amables, todo limpio
• Roger (10/5): - Very quiet, rooms were as always, quite clean.
• Stacy (10/5): - Friendly and convenient
• Francis (10/5): - It was great.
• Lynell (5/5): - Friendly staff Beds are hard
• Milt (10/5): - Quiet.
• Corey (10/5): - Clean room
• Suzanne (10/5): - Nice location.

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