Dimora Optuya

Location: Different Location in Siracusa, Siracusa, it

Star Rating: 7.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Terrace
• Family rooms
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Contactless check-in/check-out
• Invoice provided
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Screens / Barriers between staff and guests for safety
• Free wired internet
• Internet access
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a TV with satellite channels, a washing machine, a coffee machine, a seating area as well as sea views. The unit offers 4 beds.

  Max Occupancy: 7 (7 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap

• Apartment with Balcony

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. This apartment has a washing machine, a coffee machine, a TV with satellite channels and a balcony. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Carbon monoxide detector

• Superior Apartment

  This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment consists of a dining area, a TV with satellite channels a washing machine and a balcony. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Carbon monoxide detector

• Apartment with Terrace

  This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and features a seating area with a TV, a washing machine, a tea and coffee maker, a dining area, as well as a sofa. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Stovetop
  • Bidet
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap

Guest Reviews

• Eva-Lotte (8/5): -
• Luca (10/5): -
• pia (8/5): -
• Ana (8/5): Good location, right in the city center, but too much noise. the place is not properly insulated. At 7 in the morning yo - Good location, right in the historical center of Ortigia. With AC and all the utilities, even an iron. It was very noisy, the place is not properly insulated. At 7 in the morning you hear the garbage trucks or neighbors coming in and out of the building as if they were walking straight into our apartment. There’s a lot of street noise even at midnight. On top of that, the check-in process was strange. Check-in was supposed to be at 3 pm, but they could only receive us at 3:30. I’ve never seen anything like it you actually have to book an appointment for check-in. We had to carry our luggage around until they were available. They also said they’d provide us with access to the ZTL, but when we asked about it, they didn’t seem to know anymore. We asked them to double-check, and they never got back to us. At first, they bombard you with messages and phone calls, but once you’re checked in, if you need anything, they just stop responding.
• Angelika (5/5): Das schöne Quartier ruiniert durch Geiz ... - Die tolle Lage in der Innenstadt, die große Terrasse, die guten Betten, der Ausblick von der Terrasse, Wir waren fast drei Wochen dort und bekamen weder neue Bettwäsche noch frische Handtücher. Der Kontakt erfolgte über WhatsApp und man teilte uns mit, dass ein Set neuer Handtücher 17 € (!) kosten würde und wir ja waschen könnten. Das haben wir getan, aber es gab nur Waschmittel für eine Wäsche. Nach der 2. Woche wollte ich noch einmal waschen, aber man teilte mir mit, ich hätte keinen Anspruch auf einen 2. Waschmittel-Tab!!! Ich hätte ihn ja sogar bezahlt, aber ich kaufe im Urlaub nicht ein großes Paket Waschpulver für eine Wäsche! Wir haben auch Spülmittel für die Küche gekauft und eine Küchenschere, weil die alte zerfiel. Es gab nur ein Weinglas für die romantischen Abende bei Sonnenuntergang zu zweit und alles war knapp und billig in diesem nicht ganz billigen Quartier. Alle Anfragen (auch an die Dame von der Reinigung, die natürlich kein Wort englisch sprach) wurden abschlägig beschieden! Die Dusche ist so schmal, dass man nur bis max. 60 kg hineinpasst, dickere Leute sollten es gar nicht erst versuchen. Darauf sollte hingewiesen werden in der Quartierbeschreibung!
• Csaba (7/5): Good for a short stay - The location is great, awesome big terrace, everything is nearby! The canalization smell from the bathroom (which is next to the bedroom), is quite strong! There are simple ways to solve it, for the wellbeing of the guests
• Antonio (1/5): Ottimo perché siamo stati altrove - Poca professionalità assenti e soprattutto poco professionali abbiamo lasciato la frutta e siamo andati altrove come d’accordo oggi abbiamo lasciato le chiavi nn la consiglio a nessuno Poco presenti
• Coschignano (8/5): - Ottima e strategica posizione casa grande e spaziosa. La pulizia delle scale condominiali e dell'appartamento lascia un bel po' a desiderare.
• Tiziana (3/5): - La struttura non era tanto pulita ma a parte questo mi avevano dato disponibilità di una culla e non l hanno portata dovevano portarci il pass per zona a traffico limitata ma neanke quello è arrivato nonostante abbia mandato messaggi ma nessuno ha mai rsp mi hanno solo contattato per pagare la tassa giornaliera comunque struttura e staff deludente
• Gaia (10/5): Incredible location. Incredible stay. - Clean. Amazing location. Very cute. WiFi not working well
• Євгенія (6/5): -
• Rose (10/5): Super appartement très spacieux - Tout était super, la localisation, le personnel, la propreté je recommande. Rien tout était parfait.
• Kiran (1/5): Absolute scam! No clean water - Avoid, avoid, avoid! - Absolute scam! Once we arrived we realised there was no clean running water at the property and when I contacted the property for support they ignored me. We had to find somewhere else to stay and spend more money. STILL in a battle to get our money back from this terrible place. Outrageous that they left us with no clean water and provided no response to our requests for help. Seems like a scam to me - Avoid, avoid, avoid!
• Erika (8/5): Beautiful apartment in lovely part of Ortigia! - The location was amazing- such a beautiful place. The front bedroom was pretty noisy but the back rooms were nice and quiet. Also, 12 min walk to a lovely small sandy beach- swam there every morning! It was a bit of a pain to get answers sometimes with messaging via WhatsApp and Booking.com. There were some delays and unanswered questions, but nothing that derailed the trip.
• Viacheslav (9/5): Superb -
• Ortansa (9/5): Superb -
• Sunniva (10/5): Amazing stay in Ortigia! - Loved the terrace and the location! The staff was easy to contact and very nice :)) The apartment had everything we needed. There is also a breakfast buffè right by for 10 euros, perfect mornings! Nothing
• Aleksandra (6/5): Pleasant - It's clean and bright and the location is very good -- very close to the beautiful seafront and the square is cute (although I don't know how noisy it gets in season -- I was there in February). The apartment had paint coming off the walls in a couple of spots -- clearly needs renovation. Also occasionally there was a terrible smell coming out of the AC. The bed is way too soft for me, my back hurt from that. I think it's a perfect spot for a couple of days of sightseeing in Ortigia -- not great for longer stays and remote working etc.
• Corall (7/5): A lovely spot in Ortigia. - It’s a nice place at a reasonable rate. The hosts were very responsive. Valentina met us at the property and was extremely friendly and warm - even though we’d missed our flight and our bus was very delayed meaning we required a late check in. The apartment is in a lovely location, close to everything. It was very clean when we arrived. The sofa was super comfortable, as was the bed and we really enjoyed the view from the balcony. The high ceilings made the apartment feel very spacious. There are a lot of small things that could easily be corrected to make a stay more comfortable - especially for those staying longer than a couple of days. The kitchen was missing important items that made cooking and cleaning a bit uncomfortable - like tea towels (apparently for hygiene reasons, yet sponges and towels carry more germs) and oven gloves. There was only one oven dish, one cutting knife (which was blunt) and one wine glass. There were hardly any hangers for the wardrobe, the wardrobe was missing handles making doors and drawers hard to open, no coat hooks, no cleaning products or cloths and we were only given one set of towels, bath mat, and bedding, even though we were there for 2 weeks. Everything took forever to dry in the winter so we had to find a laundrette and use regularly. It’s also not ideal having nobody to contact between 6pm-9am for emergencies - we lost water on our last day, after 6pm, so did not get a response until the next day. We could not wash dishes, shower, wash our hands or even flush the toilet. We had to go out and buy bottled water to shower, which slowed us down in the morning, but we were still rushed out for a 10am checkout. I would definitely stay again, but would like these little things to be addressed.
• Justyna (7/5): Good - Location which was great! The bed wasn't very comfortable
• Natália (10/5): Exceptional - Checkin went smoothly, a nice man showed us around and gave us advice on what to see in the area. The biggest highlight is the incredible view from the private terrace of the beautiful old buildings. You will find both a table and comfortable sun beds here. The location is perfect for exploring Ortigia and also when you want to visit the local town beach. The only minus was a broken shower head with a very weak stream.
• Andrew (10/5): Exceptional - Really lovely, comfortable apartment in the centre of Ortigia, close to Duomo square. super easy check in and check out facilitated by the friendly, helpful staff.
• Stephen (6/5): A very pleasant stay - Property location was excellent. Space inside Property was good. Outside space was excellent. Car parking nearer property. NO Extra charge for arrival after 8pm Basics not provided, Toilet Paper, Washing powder, Coffee cups.
• Simone (9/5): Best spot in Ortigia - Perfectly located in the centre of Ortigia, beautiful spacious apartment with all facilities you might need for your stay. Clarify in the booking steps what floor the apartment is (in our case it was 2nd floor without elevator)

Photos