Yuyado Unzen Shinyu

Location: Obama-cho, Unzen 320, Unzen, jp

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Kid meals
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Free wired internet
• Golfing on site
• Tennis lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Wine release events
• Japanese garden
• Guest education on local ecosystems and culture

Rooms Available

• Renewal Twin Room with Tatami Area

  The twin room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. This twin room has an electric kettle, heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)

• Japanese-Style Room - Non-Smoking

  The family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. This family room features an electric kettle, heating and a flat-screen TV. The unit offers 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)

• Japanese-Style Room with Open-Air Hot Spring Bath, Garden View

  The triple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 3 futons.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)

Guest Reviews

• Wilfrid (10/5): Séjour de rêve - Séjour de rêve . Nous avions choisi une chambre avec onzen privé . Que dire : réellement Magique . Vaste et très belle chambre traditionnelle . Le onzen sur la terrasse : exceptionnel . Le dîner en habit traditionnel . d’une qualité remarquable . Le personnel a été à l’écoute , efficace et agréable . Merci pour ce qui restera un souvenir inoubliable .
• Graydon (10/5): - Dinner and breakfast were marvelous.Staff was very accommodating about one of our food allergies. Helpful;good English speakers
• Dagmar (8/5): Wir haben unser privates Onsen im Aussenbereich sehr genossen. - Wir hatten ein Zimmer mit eigenem outdoor Onsen mit Gartenblick gebucht. Hier gibt es nichts zu meckern. Wir haben das baden und den Ausblick sehr genossen. Das Zimmer war sauber und Futon bequem. Abendessen im privaten Bereich war auch sehr lecker und der Service super. Highlight war aber tatsächlich das Onsen mit Garten Blick. Insgesamt war es ein schöner Aufenthalt. Das Hotel ist schon etwas in die Jahre gekommen. Lobby war aber schon neu renoviert. Der öffentlich Bereich des Onsens war okay aber auch schon etwas betagt. Das Aussenbecken war dennoch schön mit Waldblick. Frühstück war in einem großen Speisesaal, war gut aber nicht so gemütlich.
• kiyomi (8/5): -
• Hiroshige (9/5): 結果につながる良い旅だった - ・掛け流し温泉（室内） 運が悪く少し低めの温度だったが、差し引いても素晴らしい泉質だった。風の音、木漏れ日、鳥の囀り…癒されました。 ・しっかり対応してくれる女性の方がいて助かった。 朝食中の皿回収が早過ぎる。ファミレスじゃあるまいし、食べている途中のものまで持って行こうとするのは無し。宿泊中ゆっくりできる〆の時間なのだから、会話中に横から遮ってまですることじゃない。立ち去ってからで良い。
• Nik (9/5): -
• Sheryl (10/5): The staff were very accommodating even when with languages barrier. I highly recommend this hotel. The food was amazing - The room was beautiful and clean, the springs and garden were gorgeous. Nothing, everything was amazing
• Makoto (10/5): 高原の温泉を満喫しました。 - 夕食、朝食(バイキングではない)をとても楽しみました。土地の食材が使われているそうです。 部屋が広く、ベッドもゆったりしてました。 平日に利用し、他にお客さんがほとんどいなかったこともあり、チェックインカウンター奥のスペースも広く使え、居心地が良く、置かれていた雑誌を読んで雲仙やホテルの歴史に興味を持ちました。 お風呂は、時間により入れ替わりになっている１階浴室の温泉が良かったです。時間によってだと思いますが、窓から湯けむりを眺めて湯船につかれます。 地下の浴室の施設が更新されると良いと思いました。
• Consuelo (8/5): -
• KANAKO (9/5): -
• MISAO (10/5): -
• Marion (10/5): -
• Chen Hsin (10/5): -
• Cheyne (10/5): We stayed here in March 2026 for two nights. The service we received was fantastic. - Tranquil property with quality food.
• nobuya (7/5): まず満足 - 食事は夕も朝もおいしかった。
• Mayumi (8/5): 初めての雲仙温泉にいやされた - お部屋は清潔で広かったです。お風呂は最高でした。母と温泉へ行きましたが、ほぼ貸し切り状態でゆっくり入れました。お食事も美味しかったです。前日が母の誕生日だったと話したら撮っていていただいた写真をフレームに入れてプレゼントしてくださいました。母はとても喜んでいました。ありがとうございました。 朝早く温泉へ行ったのですが、エレベーター降りてすぐの『男湯』はライトアップされていましたが、廊下の電気はついてなくて、その奥の『女湯』もライトアップされていなかったので、分かりにくかったです。先客がいなかったらわからなかったと思います。
• kitou (10/5): -
• TAN (9/5): Comfortable stayed and strongly recommended for those who loved onsen. - Nice onsen. Excellent service. Comfortable bed. A little cigarette smell at the walkways of onsen floor.
• Soo (10/5): Authentic Japanese ryokan experience - Truly authentic experience of Japanese ryokan. The service is exceptional and the food is so fresh and delicious. We had private onsen so you don’t have to stick to the male/female timetable for using public bath. The water quality is so good Nothing. Everything is just as I expected
• 圭美 (8/5): -
• LAI FUN (8/5): - Room comfortable. Hot spring nice place.
• souloumiac (10/5): Sejour inoubliable dans un hotel avec Onsen - Nous avons passé 2 merveilleuses nuit dans cet établissement. Le personnel est d'une gentillesse incroyable, ils sont au petit soin pour les clients. La nourriture est excellente et les sources d'eau chaude ne sont que du pur bonheur. Allez y sans hésitation. Rien, tout était parfait
• Loo Peng (7/5): -
• Loo Peng (8/5): -
• Kwanho (10/5): -
• Jongsei (8/5): - 방에있는 노천탕을 매우 만족스러웠습니다. 대욕장도 매우 좋았음 . 손님이 너무 적어서 그런가 뭔가 썰렁합니다 느낌. 개설 노천탕 깨문에 다음에도 방문가능할듯함. 잘쉬고 갑니다
• Dawn (10/5): A top-notch hot spring hotel with 5-star service. - This ryokan was wonderful. Our room was huge with a separate sitting room and private bath. The onsen was excellent, with indoor and outdoor baths. As others mentioned, the dinner and breakfast were amazing. But most of all, the service was five-star, and the owner even came by to greet us during dinner, which was served in our own private dining room. We felt very pampered. Unzen National Park itself is a fascinating destination, and the townspeople were friendly and gracious. The ryokan is an excellent value, highly recommend. N/A
• Eriko (5/5): - 施設内が複雑。 お食事がイマイチでした。
• 進藤 (9/5): とても快適で良い記念日になりました。有難う。 - スタッフさんの対応 サウナがあったら良かったかな。
• Antoine (10/5): -
• Willie (8/5): -
• Heiko (10/5): Gemütliches Ryokan in den Bergen - Wunderschönes privates Outdoor Bad zum Zimmer. Sehr netter Service, hervorragendes Essen Es gibt keine Beanstandungen
• Chee Ming (8/5): -
• Pietro39 (10/5): - Amazing hotel, private onsen
• hirooki (7/5): good - location none
• 쪼잔밤탱이 (10/5): 안락한 호텔과 최상급의 온천수 - 아침, 저녁 모두 만족했어요 밤에 침실이 약간 추웠다는 의견이 있었습니다 ( 일행 )
• Kato (8/5): -
• Matthieu (10/5): -
• Lawrence (8/5): -
• joonsik (8/5): - 청결하고 친절했슴 개선점보다는 위치가 너무 철도약에서 떨어져있슴
• NOMURA (10/5): 快適でした - 温泉が独り占めできた。 夕食が、個室で落ち着いてすごせた。 提供される食事も旬の物、地産の物で 手の込んだ美味しい料理が楽しめた 雲仙地獄が近い 部屋の、トイレが狭かった。 ホテルに、たどり着くまでの山道がえぐかった。
• 谷合 (10/5): 素晴らしい - 担当してくれた仲居さんの気遣いが素晴らしかった。 家族が鼻炎の時も朝食の時、さり気なくテーブルにティッシュおいてくれてました。細かな気遣いが嬉しかったです。
• Agnes Rawlinson (10/5): No problem - Everything The bath and check in and check out time . Like all other onzen hotels in Japan, check in time is 3pm and it is awkward after arrival and before dinner time . Also check out time is 10am , it is awkward early breakfast and bath finish 9am . With the amount of money , we're wish to stay longer. But , we understand that's the standard in Japan and many other luxury hotels
• Emma Marie (10/5): - Fantastisk personale og meget smukt hotel! Gode store værelser og fantastisk aftensmad og morgenmad - 10/10 på alle parametre!
• Boon Hoe (8/5): - Breakfast was sumptuous. Gender Spa. Family spa is charged with a fee
• Noriko (10/5): 癒しの宿 - お部屋も露天風呂もとても綺麗で景色も良かったです。お食事も手作りにこだわり、手をかけてあるのがよくわかる内容でした。 鍵がかたかったり虫が出たりもありましたが、すぐに対応しただきすごく丁寧だったので逆に気持ちが良かったです。
• Wanna (9/5): Good place - Good Food - Excellent location, very good breakfast and dinner(so many details and delicious). The owner, she is very nice and kind. In the dining room is so noisy by the group's party beside. One drunkle (perhaps) has joyfully speak out and laugh loud through dinner time! So, our enjoyment of Japanese dining experience is affected. The noisy in dinning room.
• Boon (9/5): Superb -
• Jean (5/5): Everything good except dirty onsen, which ruins the whole thing. - Great location, good food. Onsen was dirty, lack cleaning.
• Andrew (10/5): Great place to stay - Everything - the room, service and food were all exceptional. There was nothing negative to say about our stay
• Kit (9/5): Superb - Have to walk through a staircase from the indoor onsen to the open air onsen.
• Wilson (8/5): Very good -
• Maggie (10/5): Exceptional -
• Giles (10/5): Exceptional - We had in-room onsen, which was amazing. The public onsen was also good. Dinner in a private room for our party was delicious. The town is very convenient to the mountains and the rest of the Unzen part of the national park. Nothing
• Kam (8/5): It is a nice place to enjoy the holiday. - Very friendly staff. The room is spacious and comfortable.
• Andrew (10/5): The staff are amazing and get 10 out of 10 - The property was centrally located and very traditional. A real experience of Japans Unzen region. Excellent
• Angus (10/5): Great stay in an interesting part of the island - While not the most elegant hotel in Unzen, it was a good balance of price with services and ambience. The dinners and breakfasts were amazing and a highlight of our stay in Japan so far. The layout of the hotel was confusing. We and several other guests were lost multiple times.
• Yiu (10/5): Exceptional - The staffs were friendly and helpful. One of staffs Ms Chi Hi Ro was exceptionally good.
• Verified traveler (6/5): - 周辺に食事のできる店があると思いきや、寂れたところでがっかりしました。そこでホテルでの夕飯をお願いしてもダメで、温泉は良かったのですが、残念でした。またそこへ行く交通機関も最悪で、、、。 もう行かない場所だと思います。

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