Mashikokan Satoyama Resort Hotel

Location: Mashiko 243-3, Mashiko, jp

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Car hire
• Sauna
• Massage services
• Table tennis
• Karaoke
• Non-smoking throughout
• Kid meals
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Bicycle-friendly property
• Electric bicycle charging station
• Vegetarian menu options available

Rooms Available

• Twin Room with Tatami Area

  The spacious twin room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. A sofa, a flat-screen TV, yukata and heating are featured in this twin room. The unit offers 2 beds and 3 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Mobile hotspot device
  • Key access
  • Single-room air conditioning for guest accommodation

• Japanese-Style Room

  The spacious family room offers air conditioning, tatami, as well as a shared bathroom boasting a hairdryer and slippers. The family room is fitted with a flat-screen TV, an electric kettle, yukata, as well as heating. The unit has 7 futons.

  Max Occupancy: 8 (7 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Yukata
  • Mobile hotspot device
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Suite Room on Top Floor

  Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, an electric kettle, yukata, heating, as well as a flat-screen TV. The unit has 2 beds and 3 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Mobile hotspot device
  • Key access
  • Single-room air conditioning for guest accommodation

• Japanese-Style Room with Open Air Bath

  Guests will have a special experience as the quadruple room features a private open-air bath. The quadruple room offers air conditioning, tatami, as well as a private bathroom boasting a shower and a hairdryer. The quadruple room has a flat-screen TV, an electric kettle, yukata, as well as heating. The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Yukata
  • Mobile hotspot device
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Concept Room

  The family room offers air conditioning, tatami, as well as a shared bathroom boasting a hairdryer and slippers. The family room provides an electric kettle, a sofa, yukata, heating and a flat-screen TV. The unit has 4 futons.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Yukata
  • Mobile hotspot device
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Standard Family Room

  The spacious family room features air conditioning and tatami, as well as a shared bathroom boasting a hairdryer. The family room has a flat-screen TV, an electric kettle, yukata, as well as heating. The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Air conditioning
  • Hair dryer
  • Heating
  • Electric kettle
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Yukata
  • Tatami (traditional Japanese flooring)

Guest Reviews

• Hiro (8/5): -
• Swapnil (10/5): -
• Wai Ling (7/5): Delicious dinner - Nice place, close to centre, only 4 minutes drive No lift, we have to carry luggage upstairs from reception to upper floor ourselves
• 勇人 (8/5): 満足しています - 食事は夕、朝食ともにおいしかったです。 ・足の悪い家族がいたので階段はちょっと不便 ・チェックイン時もコーヒーが飲めればよかった ・Web上の施設名と現地の名称がちょっと違ったので合っているのか迷ってしまった。「益子館里山リゾート」⇒「益子館」のみ
• 西川 (6/5): 施設の古さをお食事でカバーした、まあまあのお宿 - お食事が美味しかった。 和室の布団が薄くて腰が痛くなり 敷布団を自分で追加した
• YuHsuan (9/5): -
• YUKA (8/5): 良かった - スタッフが　皆笑顔で　親切 階段は　荷物を　持ってくれたり 積極的に　写真を撮ってくださったり 対応が　良い　またぬるめだが温泉が湯冷めしなくて　とても良い温泉♨️でした。 一階から　2階迄は　階段しかないので ちょっとバイアフリーに　欠ける。
• 七井 (3/5): -
• Nicola (10/5): -
• Margaret (10/5): I would definitely go back! - We loved being in the countryside. We rented bikes from the property to go into town. It’s a bit nerve racking biking in town but I’m pretty good on a bike. I didn’t like the repeating music. They really need to do better on that score!
• Takashi (8/5): -
• Laurie (8/5): - Very genuine Japanese experience for us Americans! Enjoyed it. Staff were lovely. Food was plentiful and beautifully presented. I’m unaccustomed to Japanese cuisine,so I was intrigued by all the many little dishes filled with food I’d never tried before. Highly recommended!
• Renos (5/5): -
• Yoshinori (7/5): 満足 - 経営者の一族が丁寧であった。
• ATSUSHI (6/5): -
• Jody (9/5): Good food, nice outdoor bath, but a little too far from town. - We had a tatami room with outside tub which was very relaxing. Nice dinner and breakfast. We came by train, so it was not too convenient for town. We did walk to and from each day and it was a pleasant walk, just a little far. The meals are a little confusing and dinner needs to be ordered one day prior.
• Yoshinori (7/5): -
• Vincent (8/5): -
• Hiroshi (8/5): 暑い夏にいったが、ゆっくりとできました。 - お風呂が広くて良かった。夕食も美味しかった。 益子焼を見せるエレベーターの照明が落とされていたり、部屋に入ると暑かったり省エネだなーと感じた。 １１月の益子陶芸祭は空いているかと聞いたら調べるそぶりもしないで満室ですと秒殺された。とても寂しい感じがした。
• TAKAKO (10/5): 癒やされます！お勧め！！ - お部屋は清潔で、落ち着ける和洋室でした！ ソファーがとても座り心地が良かった(⁠^⁠^⁠) ベットも寝心地よく清潔で言う事無しです。 お風呂も露天も良かったです！！ 決まった時間に露天から滝のように岩から流れる様子が見られ、楽しめました。1泊のうち３回も入ってしまいました。 お食事も素敵なのお部屋で、大変親切なスタッフさんのお陰で安心して食べることができました。 お食事も素晴らしく美しく大変美味しいです！！ アレルギーに対する対応も素晴らしく、安心できました。 スタッフさんがとっても親切です。 お風呂からもどる際に迷っていたら、すぐに声かけていただき教えていただきました。 家族旅行で利用させていただきましたが素晴らしいお宿でした。 お勧めです！
• EIICHI (5/5): 静かで良かった - 食事は益子らしさが欲しかったどこでも出てくる食事でした 夕食時鼻水が出たのでテッシュペーパー頼んだが来なかったのでお手拭きで済ませましたが気が利かないなと感じました
• YUICHIRO (6/5): -
• RISAKO (10/5): -
• Shigeki (7/5): -
• WATANABE (10/5): くつろげる - 温泉と露天風呂の滝 特に無し
• Joshua (10/5): -
• Saeko (5/5): -
• 牧田 (7/5): ゆっくりできたので、よかったです！ - フロントの対応がよかったです！
• 柿原 (5/5): -
• Yuri (10/5): -
• Asuka (1/5): -
• Michishige (8/5): - サウナ、お風呂がとても良かったです
• 由美子 (9/5): -
• Antonio (10/5): Good base to explore the various potteries in Mashiko - Unique and very special Japanese breakfast
• JUNKO (6/5): - 里山 迷路のようだった
• Shinsuke (5/5): -
• Bronwyn (9/5): - The food was exceptional. I really enjoyed all meals. The staff were also very helpful. The location is slightly out of town in a very pleasant rural environment. The facilities are slightly aging but still very comfortable.
• Nakamura (8/5): いつもの通りよかったです。 - 陶器市のときいつも泊まらせていただきます。サービスもいいですし、お風呂ものんびりと入らせていただきいいです。 朝ご飯に、バイキングもあると嬉しい
• yastsune (3/5): 年配の方には優しくない - 浴場は広いが洗い場が少ない 食事のスタッフが少ないのか注文したドリンクなどがなかなか来ない バリアフリーではない
• Charles (7/5): Pottery traveller - The cleanliness, the location and the staff. The food.
• ayumi (6/5): -
• AYAKO (6/5): 気取らないファミリー向け - 気取らないでノンビリできるところ コーヒーの無料サービスが夜も継続していただけると嬉しい。
• Caroline (10/5): Beautiful, relaxing place to stay in an incredible pottery town! - Amazing place to stay! Gorgeously prepared breakfast and dinner courses, with very kind staff. Highly recommend Mashikokan. We booked a room with a private open air bath and that was one of our favorite parts! Everything was wonderful!
• 海老澤 (3/5): -
• Priska (8/5): alles war gut. - alles
• Richard Winfield (10/5): Exceptional in every way, easy, friendly accommodating faultless - Wonderful staff, room and facilities Nothing
• nagae (7/5): - 部屋は広くて良かったですね テレビが大きいかったのには良かったですね。 食事も美味しく頂きました。 フロントからエスカレーターまで荷物を持って階段を上がるのが大変でしたね。後お風呂の温度🌡️が少し温く感じました、一箇所位熱めの温度が欲しかったです。 昨日泊まったホテルでは車が入り口に着き次第フロントから係委員さんが出迎えて荷物をフロント迄運んで来れました。私達夫婦は月に2回車で2泊3日で色々な所に行ってます。出来れば朝はバイキングが良かったですね。 上の階の話し声と部屋を歩く足音がうるさく中々寝らませんでした。
• Ian (10/5): -
• James (9/5): - This place is the first stop on a cycling tour and is always a big hit with my members as it is their first experience with staying at a ryokan and bathing at an onsen. Wonderful food, nice rooms and a relaxing onsen. We will be back!
• Kazue (10/5): -
• Chris (10/5): -
• SHUHEI (3/5): 不快な点が多かった… - 女性のフロントスタッフの対応は、良かった。 露天風呂の見どころと言われた滝が出なかった。風呂でのぼせそうになりながら待ったのですか… 滝は、前々から出ない可能性があることをスタッフ側は知っていて客にはアナウンスされずにいたらしいので、そこを指摘したら、「上には報告済みです」と客を放ったらかしの言い訳をされた。 発言内容を含め、おじさんスタッフの対応が酷かった。 家族で行っても部屋の鍵が1本で温泉に行く時に不便。 隣の部屋の音が丸聞こえ。
• Liv Ingunn (8/5): Ekte japansk - Stort rom med utsikt og balkong. Meget vennlig personale. Ekte japansk god mat. Flott utstilling av kunst og keramikk. Fine kunstbøker og godt utvalg i hotelbutikken. Moskitos i onsen, det ødela litt av nytelsen.
• Arie (8/5): -
• 鳥羽田 (8/5): -
• akemi (4/5): - ハイシーズンだからかもしれませんが、値段に見合ってない施設だった。 清潔だし、接客が悪い訳ではないが、支払った金額に対して相応のものではなかった。この値段を支払うなら、アメリカやヨーロッパでももっと良いサービスを受けられる。
• 宇理須 (8/5): -
• Keiko (3/5): 値段の割にお料理も美味しく無かった - 特に無し ⓵荷物が多いのにエレベーターではなくて階段で運んだ。 ②5人で泊まって高い料金だったのに部屋にコップが２つしか無かった。 ③部屋に入ったら暑くて前もってエアコンを入れて欲しかった。
• 高橋 (8/5): こころの休息 - とにかく食事がとても良かった。今までの経験上トップクラスです。プリンスホテルより心がこもっていました。 部屋のエアコンが古いせいか、音がうるさかった、特に就寝中は気になりました。
• Hiroyuki (8/5): - 家族７人（大人２人、子供5人（中学生２人、小学生１人、幼児２人）１部屋で、初のお泊りでしたー！ 他のホテルの事は分かりませんが、とても良いホテルだと思います。スタッフの方も皆さん感じの良い方でした！また泊まりたいです！
• Atsuko (5/5): -
• Nosaka (8/5): - 清潔です
• Hidenori (9/5): -
• ? (8/5): - ゆっくり滞在できました
• Stacy (10/5): Kind and helpful staff, delicious traditional meals if you book for them - best location to stay for Mashiko ceramics hu - If you’re pilgrimaging to Mashiko for the ceramics and ceramic history- this is the place to stay. The Japanese meals were also incredible and the staff in the dining hall (be sure to make reservations- be aware that the few restaurants in town a mile away close early and taxi service apps don’t work in Mashiko) - the front desk staff was also extremely patient and helpful. There is very little English speaking in the countryside, but the people try hard to help, learn a few words of Japanese and use translation apps! The other inns are n the far side of town, but Mashikokan is walkable to the main roadif you’re in good shape and don’t walk after dark - advice: rent their bicycles for the day to see the sights - really lovely farmlands and wildlife spotting - bring mosquito repellent! Would have been nice to have snack options in the lobby shop - and sad that the waterfall at the onsen was turned off (yes, it looks like a very real and beautiful waterfall but its flow is controlled by the facilities, we witnessed it turned on briefly for a visiting group, but then immediately shut off again- plenty of rainfall happened so not sure why it was off) also really wish the outside mineral hotspring bath didn’t have chlorine in it - but it’s a peaceful and beautiful soak early in the morning and after dark when the frogs are croaking!
• Shigeko (5/5): Passable -
• Stuart (8/5): Very good -
• Sim (7/5): Good - None No bathroom in the room to shower if u booked tatami type.
• Junji (8/5): - 部屋、温泉、サウナ共に良かったです。
• Shannon (9/5): Superb - Stunning private tubs
• Takako (7/5): Good -
• Alison (8/5): Very good -
• Kimiko (8/5): - バス停城内坂から徒歩25分程度、田んぼに囲まれた田舎道を蛙の声を聞きながら歩いて到着。フロントの方の対応が親切でとても良かった。夜はロビーにて女将さんがドラムボーカルで生演奏ライブをされていた。サウナも滝見ができる露天風呂も良かった。館内の構造は建て増し温泉旅館風のため、ところどころ階段を使う必要がある。
• Pamela (8/5): - Please note that this from the perspective of a westerner (Canada) — This was a very traditional Japanese resort. The baths and hot tub were great. Breakfast was a set menu and traditional Japanese fare — while it was an interesting experience, it was also very non-traditional for us. Best to have a vehicle when visiting here as town and restaurants are a 2 km walk or a $12-18 taxi ride. The staff were great and we communicated through a translation app, as most spoke no English and our Japanese is no better. This provided a truly immersive Japanese experience.
• Verified traveler (6/5): - Não tem elevador até o térreo. Alguns ambientes muito frios sem climatização. Hotel bem tradicional. Café da manhã montado sem opção de escolha, bem no estilo japonês. Atendimento excelente. Localização bem afastado da cidade. Bem perto da natureza.
• Kaneyoshi (10/5): Exceptional -
• Ann (3/5): The experience was a disappointment and far below the online description. - Staff behavior was odd, to say the least. The decor was a complete mishmash and the online photos did not represent reality. I had to ask for a different room because the first offered was dark and dingy.
• Amanda (8/5): Very good - The staff went above and beyond to be helpful despite the language difference. The young lady on the front desk could not have been more helpful. It was a short taxi ride out of town, but very manageable. Accomodation was dated but clean & quiet
• Wayne (8/5): Ok - We were able to book online Layout of stairs and locations of onset and breakfast
• Stephen (8/5): Very presentable , great staff and a true Japanese experience - The ONSEN Distance from town
• Victor (8/5): Very good - Dinner and breakfast are exceptionally good Property is quite rundown
• yukio (8/5): - 温泉が良かった
• James (8/5): Great facility for my group of touring cyclists. I hope to return next year. - As a group of touring cyclists, the staff were helpful upon our arrival with suggesting where to store our bikes and assisting with check-in. The breakfast and dinner were delicious and the serving staff were very polite and helpful.
• Gratten (10/5): Exceptional -
• Carolyn (8/5): Mashiko is lovely and this accommodation was overall comfortable and welcoming - Great hot spring bath. Big room and lovely outlook of hills and forest. We were given lovely robes to wear and the staff tried very hard to help us with our poor language skills. It did feel a bit like a Wes Anderson movie. 1960/70s styling was actually charming, but it will need a refresh. The western style beds were a bit hard.
• Carole (10/5): - Wecloved the onsen baths. The people very helpful. The room lovely, the food delicious. The robes and the shop. We will come again. Thank you particularly to Yuki who was very kind to us.
• Cheng-fu (2/5): Very poor -
• Robin (4/5): Disappointing - Friendly receptionist No restaurant, no food for dinner or breakfast. Miles away from town. Failed to respond to any request sent via booking.com in English or Japanese. Incredibly dated, insane reception design (does a band ever play?!?), air con doesn't cool the room within 12 hours of running. Strong avoid.
• Akio (9/5): Superb -
• Noriyuki (6/5): - フロントから、らせん階段を登り、さらにエスカレーターを上がつて、ようやく、お部屋のある各階に向かうエレベーターがあります。荷物持って螺旋階段は、お年寄りや小さい子ども連れにはキツいかなと。また、エスカレーター付近や各階の廊下には冷房がなく、めちゃ暑かったです。 食事はボリュームがあまりなく、特別なものはなかったです。 温泉は良かったですが、上記のとおり、大浴場から部屋までの廊下に冷房がかかってないので、部屋に戻るまでに汗が吹き出てしまいます。 スタッフの方はとても丁寧でした。
• Kohei (8/5): - フロントから２階に上がる為には階段の利用しかない？ようで、大荷物の人にはかなり苦痛な印象があった。
• かずゆき (6/5): - 料理がいまいちでした💦
• Yuri (9/5): Superb - Stunning onsen baths. Great rural location. Friendly and helpful staff. N/A
• YOSHIFUMI (10/5): - 食事も落ち着いた雰囲気でしたし、お部屋も非常に快適でした。 女将さん生バンドもとても良かったです
• ケンイチ (8/5): - 施設は古めですが、館内はしっかり手入れされていました。 施設敷地内からきれいな星空をみることができました。 スタッフの方にも丁寧に対応していただき楽しい旅行になりました。
• Lau (7/5): Good -
• Michael (9/5): Superb -
• Sio (8/5): It was a great experience to visit this ceramic town. - The hot spring is good, hotel surroundings is nice and quiet. It needs a escalator between first and second floor.
• カズトシ (8/5): - 到着が遅くなり、連絡はしていましたが親切に対応していただきました 近くにコンビニなどがなかったのが残念でした 公共の交通機関も近くにないので不便かなとは思います でも、自然豊かでいいところでした
• Philip (9/5): A pleasant Japanese experience near a delightful and amazing pottery town. - A quiet, peaceful, rural location. Staff were helpful and friendly. A good authentic Japanese experience.

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