Royal Palace Hotel Pattaya

Location: 215 Moo 10, Pattaya 2nd Road, Nongprue Banglamung, Central Pattaya, Pattaya, 20260, Pattaya, TH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:30 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Wheelchair accessible
• Elevator
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Meeting rooms
• Tours/ticket assistance
• Free self parking
• Airport transportation - pickup (surcharge)
• Banquet hall

Rooms Available

• Superior Double or Twin

  1 Double Bed OR 2 Twin Beds

  344 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• Deluxe Double Room

  1 Double Bed

  463 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), microwave, and room service (limited hours)

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• Family 4 Beds

  4 Twin Beds

  624 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

Guest Reviews

• Ryan (8/5): recommended stay - great friendly staff and very good service. room clean and comfortable.
• Kang Wook (6/5): - 수영장 좋아 하지만 쥐가 산책해 괜찮아 방에 있는건 아니니까 방은 예전에 두 세번 이용했을대 보다 리모델링 해서 좋았어 하지만 공사 하면서 전기선을 연결 안했나봐 침대에서는 충전이 안돼 그래도 괜찮아 화장실 콘셋트 에서는 충전 되니까 이 호텔은 내가 가성비 호텔로 여기는 곳이야 위치도 좋구 도로 에서 조금 떨어져 있어서 소음이 없어 그래서 조용히 지내기 좋아 '하지만 어떤 무지한 사람이 대마를 피워서 복도에서 냄새가 조금 나긴해 그래도 괜찮아 잘 쉬고 나왔으니까 ^^
• Dean (8/5): - Hotel in good location, staff friendly, room clean and tidy.
• Caper (10/5): Det har været den perfekte tur til Thailand - Det har været en utrolig dejlig oplevelse og se Thailand og rigtig dejlige mennesker og maden dernede er rigtig dejlig og de er der for at hjælpe en man skal bare spørge Tak for en rigtig behagelig rejse🙏
• Kurt (10/5): I’ll be back - I had a very pleasant stay for the weekend. Everything in the hotel was perfect for me. From the spacious parking lot, security, lobby staff, room, swimming pool and location.
• ICHINOHE (8/5): - アーリーチェックインも無料でしてもらい、従業員の対応もとても良かったです。
• MCFM (10/5): - Friendly staff, renovated rooms, great quiet location
• andybbeard (10/5): I'm part of the furniture it seems 😁 - I cannot fault Royal Palace Hotel - I have been staying there over the past ten years, maybe more ? Anyway I go back every year because the service is great, room is kept immaculate by those lovely ladies who are so pleasant and do a great job. Love the place, my thanks to all the staff. big kiss to the reception girls and last but not least the Valet Guys who are superb.
• Hannu (10/5): Tuttu ja turvallinen - Rauhallinen merinäköalalla upeat maisemat merelle. Ollut samassa hotellissa vuodesta 2000 lähtien joka vuosi covit aika toi 3 vuoden loven
• TORBJØRN (8/5): - Helt ok
• alfio (6/5): - COULD BE BETTER CLEANED BUT MAILY IN BAD NEED OF REFURBISHMENT
• Melissa (10/5): - Great stay, would recommend.
• seiji (8/5): - VERY GOOD!
• murat (4/5): İnternet berbat - Otelde odalarda tadilat yapıldığı için çok gürültü vardı İnternet wıfi çok çok kötüydü odamda hiç çekmedi söylememe rağmen odamı değiştirmediler
• Satoshi (8/5): - 毎回利用してます。
• Almutawaa1 (8/5): V.good hotel - Good hotel, the staff are polite in their dealings, the room has new furniture, the floor is new, the air conditioner is new, the location is excellent, the breakfast is acceptable, and my greetings to the management of this hotel, and we always wish them progress.
• Koufan (6/5): - The staffs keep the room clean, but everything is old and no safe.
• Ali (4/5): - Very dated a getting place, they need cash deposit, ntry to save money on everything, charge you if don't return hotel key...
• Esa (10/5): Hyvä perhehotelli - Hieno perhehotelli ja kiva allasalue.
• Gary (10/5): - Excellently located, small walking distance to all amenities and bars. Staff are friendly,pools good size and clean. Definitely recommend to stay here
• Günther (8/5): - Das Hotel ist schon in die Tage gekommen. Aber sonst noch recht gut.
• John (6/5): It’s ok - Was ok but bed was way to hard.
• Kanokaon (8/5): - Good next my holidays will be back again
• Carla (8/5): - I enjoyed my stay at this hotel. The beds were comfy and it was quiet. There were a few minor issues like the toilet was leaking a bit as well as the AC. Some of the room amenities are outdated but overall a nice place to stay. I really enjoyed the pool on the property as well!!
• Graeme (8/5): Would stay again. - Basic older hotel in good location. Great pool. Helpful staff.
• mark (4/5): Hard beds, pool unusable, not recommended - Rock hard uncomfortable mattress. No A/C remote, no safety box in room, no sitting chairs as pictured in photo nor on balcony. Pool was unusable as they were chiseling up all the concrete (????). The friendly helpful staff were the only highlight here.
• MarkS (10/5): - Next to Beach Road good food room services laundry etc. Just call you need towels toilet paper whatever they brought it right up. Good location by everything. Quit and good TV good bed just great
• Juerg Andreas (8/5): Sehr gutes Hotel - Ich war wie immer sehr zufrieden im Hotel Royal Palace in Pattaya, die Lage und der Pool sind super und es gibt sogar Zimmer für Raucher, einzig beim Frühstück fehlt richtiges Brot.
• Verified traveler (8/5): - 便利な所にありました。 近くのイエローマッサージが最高です！
• AsianDippingSauce (2/5): Bad hotel - Please Stay in the Park! So before you ask yourself, “can this hotel really be that bad?” Trust me, yes it can” following our minus 1 to zero customer service checkout experience, I wish I’d filmed it because it would have made a humouring hospitality training film in how not to do it, it kind of reminded me of a carry on film with Hatty Jacques. So I would quite like to share how bad this hotel gets after being charged extra for a room card. Firstly our friends room was the immediate challenge as it smelt of smoke with a rather unpleasant combination of cats wee, mould and damp, he highly recommends you carry a Corona Virus mask with you to help ease your breathing. I think we should shed a little light on a few technical issues you might need to expect then finally I’ll touch on the “exemplary” customer service. When staying here i really have a secret tip that we picked up - “go out very early and stay-out as late as possible”. Sorry I was so crotchety at the checkout desk but after five late nights of sleeping on a bed that was like rock I think I was justified. Please If you are a member of the Flintstone Family then you’ll love this hotel and the beds are made of stone. I know, I know, on reflection I should have slept outside on the concrete pavement, it’s a bit more comfortable. So here we go; the first day we checked in and low and behold the bathroom door decided to jam shut and lock. But don’t worry, it’s ok we only had to waste the afternoon waiting for the maintenance guy to replace it with a complete new one, which remarkably he had in stock (luckily). Top marks goes to the maintenance guy who I have to say was fantastic. Both him and the security guy at the lift were lovely? They would make a great duo to train the reception Gustapo in customer service. By the way apparently the door jamming locked was our fault. - 🙊 oops sorry about that. And lastly, as a parting farewell treat our room flooded and for some reason after a long tiring night out, the manager was called after advising the reception team about it, they reminded me it was all ok, it was only the air conditioning and it was nothing to worry about. Look apart from these ‘minor’ hiccups it’s ok.
• Verified traveler (6/5): - フロアの電気にたくさんの虫が飛んでいた 予約したのに伝わっておらずチェックインが遅かった！
• kurisda (6/5): Hotel with high cost performance - Low cost but Comfortable hotel+High cost performance. Hotel room also very Cleanliness. each room have not slippers room Gown service. Location is Pattaya 2nd road but not noisy. Buffet breakfast is not many menu but good service.
• Verified traveler (8/5): - Location of the property is excellent for a holiday
• T1185DWrichardh (6/5): Passable hotel - This hotel has some real positives. The rooms are nice and the pool is fantastic. Food was also up to scratch and the free coffee during the day was a great touch. On the negative side, the staff on check in tried to put us in rooms we had not booked and said we would have to change on our second day. We did get the correct room in the end. My colleague complained that the room next door was playing music really loud . Rather than address the issue they suggested he move to a lower quality room. The WiFi in this hotel is dreadful. Three of us had constant issues and I saw numerous other guests complaining. Staff were also quite aggressive on check out. This could be a great hotel
• Curtis (6/5): - There's nothing special or uniqueabout the property. The receptionist at the check-in counter can get grumpy if you ask a few too many questions and night the shifts even worse, your best is to stay away from them
• Verified traveler (8/5): - トイレのウオーターガンが壊れている？のかバルブを開けると水が常時出てしまうので困ったが上手く伝えられず対応してくれるようだったが解消はしなかった。スタッフはそつなくこなしている感じで不可はないけどホスピタリティは感じられない。 とはいえこの値段でプール含めこの施設はとても良い、部屋も広く清潔でとても良いです。
• takahisa (2/5): 最低最悪 - ホテルでチェックインの時予約が無いと言われた その後よくよく調べさせると予約が有ったとかで、慌てるは、いらだつは、その間約1時間、その他アメニティやサービスウォーターも有ったり無かったり、最低最悪、パタヤへはよく行くが二度と利用はしない。
• mario (2/5): - Très sale vieux le personnel ne sourie jamais le service patoyable le buffet déjeuner pas bon
• Trygve (10/5): Happy! - Newly renovated hotel with fantastic staff and location!
• CHIA LIN (8/5): 很好的住宿 - 物超所值
• neviller57 (10/5): Value for money - Excellent hotel on 2nd road Pattaya. Central to shopping centers and just 100 m from a beach. Staff are very professional and the rooms have just been upgraded to a high standard. Free WiFi throughout hotel.
• Verified traveler (8/5): - Emplacement de l'hôtel parfait. Accueil du personnel moyen
• stephb36 (6/5): Stuck in the 'dark' ages - Just returned after a 7 night stay. Location of the hotel is very good as you are just on Pattaya's second road. Cross over & walk down the road & you are on the beach. The hotel itself is stuck in the past. Reception area high ceilings but very dark. All dark wood, dark furniture. Huge reception desk but staff very sullen. Not welcoming. Room was very big - family room with 4 beds. Storage ok, but only 4 coathangers. two balconies but no table/chairs to sit out. Bathroom - dark - only light was above the mirror so when you had a shower with the shower curtain shut it was even darker. But the beds were horrendous. It would have been comfier sleeping on the floor. The beds were rock hard. Breakfast buffet was ok. Ample selection but again the cafe area was dark. Pool was nice & big. Enough sunbeds & towels were provided.
• Hannu (10/5): Divers trip - Nice hotell! Quiet ! Pool was great! 24 nights same hotel I like that hotell! Middle of the Pattaya
• Jan-Einar (8/5): Bra hotell til bra pris - Helt ok hotell! Sentralt og bra parkering! Bra størrelse på rom! Bra hotell til bra pris!
• Verified traveler (10/5): - Great value, great pool, great room , extra charge for Sea view is worth it.
• Alan (8/5): Easy to access to everywhere - Just ok
• louiseb690 (8/5): Louise Byrne - Stayed 3 nights lovely hotel nice pool plenty of loungers bit noisy due to renovations didn't eat here so cannot comment on food staff at pool bar lovely but reception staff miserable looking and not very good at English
• csd2435 (10/5): Nice & comfortable stay - Stayed for 3 days...spacious & well maintained rooms with balcony...staff was friendly & warm...location was central to all activity in Pattaya....you can just walk out of the hotel & onto the bustling streets of Pattaya
• 9042aa (2/5): 以咁的價錢還可以啦 - 整體嚟講，酒店係乾淨，HSKP都好自律，執房都好快。員工都okay 啦，但最奇怪係book房時講明係酒店俾錢，用信用卡做擔保，結果係信用卡自動扣咗而無事前通知，好在起旅行前收到月結單，否則有排煩！To be honest, this hotel is clean and tidy Housekeeping team is very nice. One thing that you may need to pay attention is while I book the hotel the confirmation letter show that I may pay by cash when I check out. However, before the trip I recieved the credit card stamen its show that they already charged from my credit card. PS They mention which just only use the credit card for guarantee. 入住時好奇怪，要用現金俾按金！ONLY CASH NO CREDIT CARD FOR DEPOIST! 早餐，千忌唔好期待！！！種類選擇一般！請特别务留意當你食煎蛋時，留意返蛋白有機會可能满佈爐屎！！！！飲品方面仲勁，原來咖啡同茶係室溫飲的，唔熱又唔凍，唔知似咩！同啲staff 講，他們答我熱，我起他們面前插隻手指落杯咖啡度，都無即縮，他們都話杯咖啡係熱！！！！真係垃圾For the breakfast really simply dont hope this one will have many choices. I stay here for four nights Everyday breakfast served the same food. 3types of eggs, ham, sausage,potato, congee,selection of bread, salad, 3types of fresh fruit,fried rice, veg, and some cookies as well. And for the fired egg when you enjoy it please have a look of the egg white first because these few days the egg white got many black dots on it.For beverage, cold water ROOM TEMPERATURE TEA , ROOM TEMPERATURE COFFEE, chilled orange juice and chilled milk. while I let the staff know the coffee and tea is in room temperature and they check. They replied me its HOT！ At this moment I put my finger into the cup of coffee and hold for more than 30 sec. I can tell you I did not get any hurt so you can imagining how hot the coffee was. poor Service from F&B but I understand that how much I pay and How much I get back. so I will NEVER come back this hotel. 地理位置一般，因為唔拖唔水，離步行街有一段路程，離ternimal 21 同Mike 同水果街絕對係遠！Poor location a long walking distance between the hotel and walking street,Mike shopping mall and Terminal21. Exact location is oposite the “believe it or not”.
• Mr Harbhajan Singh (8/5): Huge hotel but looking dated - It's Pattaya. The hotel is not too far from the beach. It is a very big hotel but could do with modernisation of the rooms. The little security guard was always friendly and saluting us whenever he saw us. The reception staff need to smile, as they always looked angry and not approachable.
• Verified traveler (8/5): - Staff is pleasant, the renovation was a little noisy.
• M (4/5): - I booked for 2, my email confirmed it's for 2. Hotel said they confirmed for 1. Gave my partner a hard time. Staff was cold, just business as usual attitude. Footprints in my room, towel had stains, and cabinet had sticky goo when opening drawer.
• whitepointer (2/5): Dont stay here - On arrival was told to wait on the sofa while the staff member was busy checking in another customer. While i waiting people are walking up to her and asking questions and distracting her from checking others in. Im getting pissed because other staff are standing around or doing tasks like counting room keys which is obviously more important than helping waiting customers. Booked a no smoking room with a large bed. Got a smoking room with two single beds. Then i requested as per booking - an old lady at the front desk barked at me that they didnt have one. I insisted she find one. She said room not ready yet and put new key on the counter. That didn't surprise me as it was 1:00pm and an hour before I published check in time. Wifi is poor te: Slow and choppy. Big oom. Small flar screen
• anilk1958 (6/5): Very rude staff - The staff here are extremely rude have no courtesy they do not consider guest valuable have not been trained The rooms are good but please check the rooms before you sign in Because what u booked for may not be the same room they offer Breakfast is good Location is good Wi fi is poor Except for the reception staff all others are nice They take a cash deposit of 1000bhat as security they don’t accept credit cards
• johnsG9019VM (2/5): Noisy - Impossible to sit near swimming pool because of endless noise from renovations which should be suspended for the high season if it ever happens for this hotel.These renovations have been going on for Two years w
• shoalguy (4/5): Been in better - Free wifi but very very slow. NO safe in room only a deposit lock box at reception. Rooms are nice though but already had incident with cleaner throwing out stuff that belonged to me which I spent nearly an hour getting back. Dunno why she even took it. I requested to staff that cleaner only to come in when I am here but next day cleaner came in while I was out so I will be cheking out tomorrow.
• 351ChrisM351 (6/5): Nice facelift for the rooms, but the wifi and staff still need one - Good room size, and recent refurbishment has given them a new clean modern feel. Big comfortable bed. Room service food was good. The pool is excellent- really big, so if you get there at the right time you can get some laps swum. Plenty of lounges around the pool too- not much chance of missing out on one. Wifi was poor- slow, and kept dropping out. Most staff were not very friendly- in particular room service staff (1 girl, 1 man) didn't even look at me when delivering the food. The refurbishment is overdue, and is giving the rooms a nice new look. But at the moment the work is still going on, so that the whole building reverberates with construction noise (hammering & drilling) all day long- from 9am to 5pm. Not much chance of getting decent sleep during those times. I checked out at 12pm, and forgot to take with me the clothes I had left to dry on the rack on the balcony. I realised my mistake some hours later, and went back at 6pm to collect my clothes. Despite the fact the room was still empty after I left it- no new guest had checked into it- my clothes were nowhere to be seen and staff said they had not seen anything. I remembered exactly where I had left them, and there were certainly no wind gusts strong enough to blow them off the balcony. So I guess some staff member has decided they were a nice tip for them (I now regret leaving an actual money tip in the room for them).
• Kym M (8/5): - Good hotel will return again
• Cristobal (10/5): Centrally located, great staff. - Amazing spot on a budget and located around some of the best parts of pattaya beach.
• 685denisy (6/5): Big and well located - Better than its neighbour (Royal Twins) but beds are still so hard it's an exercise in torture. Good sized room, good AC. Excellent staff, very friendly and accommodating. The door staff and carpark staff were superb. Beds appart, I would happily stay here again.
• seanCarlow_ireland (8/5): Very Pleased - This Hotel, is central, and just a walk away from the nightlife. It is very clean. The Staff are excellent all very friendly, and helpful. The Pool and surrounding area are spotless. There is renovation work going on, but the disruption is of a minimum.
• Sanjiv (8/5): - Old hotel with not so comfortable beds but in prime location .reasonable rates.
• Verified traveler (10/5): Newly Renovated - It's $200 USD more just across the street for luxury accommodations. There's no swim-up bar or kleenex tissues in the room, but all the basics are there. The guest rooms have been freshly refurbished and very comfortable.
• Low Chee Keong (8/5): Conveniently located in city. - All places of interest, shopping complexes, entertainment are within walking distance. Very convenient.
• Brian (10/5): Exceeded Expectations - Pleasantly surprised to be in a newly renovated room. Big, new surfaces, new king bed, fresh pillows, and linens as crisp and white as new-fallen snow. Exceptionally clean, housekeeping exceptionally prompt. Large pool was nice. Two computer stations in lobby.
• jonathan (10/5): Brilliant Hotel - Great large hotel. Amazing foyer.Wonderful staff.Brakfast was enough food to last all day.So much choice.Free internet.Staff very helpful always there to help. Hotel about 150 meters from beach.I spent 2 weeks here and enjoyed every min.Famtastic large pool.This hotel has everything you need ..
• maleeb2014 (4/5): same old carpets, furniture etc since more than 20 years - carpetfloors worn out and dirty, the fridge (deep freeze compartment) not really working, you have to pay 1.000 Bt deposit for 6 soft drinks, 5 small water bottles and nothing else in the fridge, wording on television hardly readable, everything just too old
• Andreas (2/5): Dirty hotel with unfriendly front desk - I arrived at 24 of December 2017 and booked the hotel till 22 of February 2018. They gave me a room at the 6th floor, nobody told me that the 7th and 8th floor is under construction. I waked up at 8 am next morning by the noise of jackhammers, drilling, hammering... When I asked the frontdesk why they rent rooms if the hotel is under construction. My Christmas present was a dirty smile. After a long fight they sent me to there neighbor hotel Twin Palace. A bit better, but in both hotels the Rezeption is the most unfriendly service I ever had in my life. The staff don’t know the words; please, Good morning..., just: wait here, sit there... Spare your this horrible experience!
• Verified traveler (4/5): close to shops, bad experience overall . - When we checked in, nobody explained that the door was not meant to be locked from the inside when closing it which would make the door unopenable. 3 other rooms had the same issue and we phoned them from the floor phone and the receptionist refused to go up, which meant we ended up going down to the front desk. The receptionist was very rude to customers and refused to talk to us and other customers when we needed assistance, making other receptionists deal with us and the other customers instead. It was very unprofessional for a hotel receptionist. when we asked for assistance seemed reluctant to help. The toilets were poor and the faucets were very dirty. The toilet door was very creaky and everytime we wanted to open it would creak loudly, not to mention the toilet door being unclosable. The walls were thin and would hear phone calls at 3-4 am about them complaining to the staff. Other customers residing in the hotels would run around at 3-4 am shouting and screaming, playing knock on run on the entire floor. The wifi was so poor that we had to stand right in front of the door to get a single bar of reception. The beds were hard and were of a low quality. My son received food poisoning from the morning breakfast buffet from the 'hot' food which was very cold. The breakfast was basically the exact same every day and we got sick of it over the 3 days we stayed. On the other hand, the pool was good and the room was spacious. For the money paid, it was not worth it at all.
• Verified traveler (6/5): convenient close to everything i need shops clubs - always stay at the royal palace hotel for the location and friendly staff
• Verified traveler (6/5): Nice hotel in good location. - Rooms could do with some updating. Good location.
• Sameerudeen (10/5): Worth - Very friendly staffs Nice location Good to stay
• stephen (8/5): I would stay again. - The hotel is very clean but a little dated. Staff were 1st class nothing was to much trouble. The breakfast was ok but same every day Fantastic sized swimming pool In fact the only fault I found was the wifi everytime you came back to the hotel you had to sign in getting a new password and the coverage was average.
• Jomany (6/5): Good hotel near all tourist attraction - comfortable

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