Geno Hotel
Location: Jalan Subang Mas, Taman Subang Mas, Shah Alam, Selangor, 47620, Shah Alam, MY
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at Geno Hotel, ideally situated in Shah Alam's bustling business district.
Recreation and Relaxation
Unwind in our refreshing outdoor pool or break a sweat at our fully-equipped fitness center. Whether you're seeking leisure or fitness, we have the amenities to cater to every need.
Dining Delights
Savor exquisite culinary offerings at our on-site restaurant, Taste, or indulge in room service for a cozy dining experience. Complement your meal with a drink at one of our two stylish bars/lounges.
Business and Convenience
Stay productive with our comprehensive business center and 24-hour front desk services. Our well-appointed rooms feature air conditioning, refrigerators, and complimentary Wi-Fi to ensure you remain connected throughout your stay.
Elevate your travel experience by booking your stay at Geno Hotel today!
Important Information
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Elevator
- Fitness facilities
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Meeting rooms
- Smoke-free property
- Wedding services
- Wheelchair accessible parking
- Self parking (surcharge)
- Banquet hall
- Covered parking
- Secured parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
Rooms Available
-
Junior Suite
1 King Bed
376 sq feet
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and a bidet
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Restaurant dining guide
-
CEO Suite
1 King Bed
592 sq feet, located on the top floor
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and a bidet
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Restaurant dining guide
- Location - top floor
-
Deluxe King
1 King Bed
290 sq feet
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and a bidet
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Restaurant dining guide
-
Deluxe Hollywood King
1 King Bed
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and a bidet
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Restaurant dining guide
-
CEO Suite (With Bath Tub)
1 King Bed
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Restaurant dining guide
-
Deluxe Twin
2 Twin Beds
290 sq feet
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and a bidet
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Restaurant dining guide
Guest Reviews
- Syafiq Aufa (8/5): Good experience - The zen garden. The carpet/mat bit smells
- Sow (8/5): - Room comfortable Breakfast need to improve,
- uzwati (8/5): - Hotel yg selesa dan bersih. Makanan pun ok Aorcond tiada remote yg blh control tanpa bangun
- SISO (5/5): -
- Mohd Sofiuddin (8/5): Comfortable and good services - The service was really good, staff action very fast. There is a housekeeping at night and also they come to fix the clogged handwash basin at night also. Very impressive. Very comfortable room. Property didnt provide invoice. Quit frustrating about this since i need official invoice from property for my claim
- Rashid Jimin (9/5): -
- Watiee Noordin (8/5): -
- Faiz (10/5): Great for Solo - Back here again. The room are spacious and the bed are comfy. Simple breakfast but enough to fill you up. Mart and eatery just across the street.
- Kamarudin Azni (9/5): -
- Kamarudin Azni (8/5): -
- Alaa (5/5): - Sink is blocked, water taps are leaking, poor quality shampoo and body wash, no face soap
- Alleson (8/5): -
- Rahimah Jimin (8/5): -
- Naim (10/5): -
- Gavin (8/5): -
- Sweat Ling (7/5): - Not very convenient for wheelchair user to use the parking. Need to have driver to drop-off at entrance, then park at parking. If it’s a sole driver with wheelchair, likely hard to use or exit the parking, without assistance.
- Sweat Ling (7/5): - Staff is polite & helpful. Not very convenient for wheelchair user to use the parking.
- Norjawati (7/5): boleh tahan tapi kebih selesa di Concord hotel - bilik besar dan selesa tiada hanger utk gantung baju dan tiada meja bulat serta kerusi yg cukup utk makan @ minum dlm bilik walaupun biliknya besar.
- Suhaimi (10/5): -
- Kelvin Anak (2/5): - Nothing Toilet smelly, floor and carpet very dusty, many plugs are spoilt, shower head is also spoilt
- Azmi (8/5): - Parking should be free for customers
- Fang (5/5): -
- Faiz (7/5): -
- Nurul Fatiha (10/5): - No Yes
- RAMESH (10/5): - I know check in time is 3pm... but i request 1pm ... but staff say to wait..... almost 5 time staying ur hotel... regular customer tq
- Zoriyanti (7/5): -
- Azman (4/5): Bad experience. - Nothing. Bad experience. Bad first impression. Car parking shd be free of charge! Hotel charge RM8 per entry. If i park in and out for breakfast, lunch and dinner, they will charge me RM24. I am their guest. Other hotels like Acapella, Mardhiyah and Concorde never charge me. Room size is small, less than 35m². Not recommended amd will never come back for this hotel unless they change the absurd policy.
- Khalid (1/5): Tq - Tidak suka Kurang mesra pelanggan
- Siew Yen (8/5): - The breakfast was served with enough variety. The food taste nice and the cafe that serving breakfast is maintaining good hygiene practice. Overall is good.
- ED NA (8/5): -
- Johan (5/5): - First time I go to hotel need to pay for parking.
- Fateen (4/5): -
- Loh (6/5): If not parking free I will recommend to my friends - Well Breakfast serve keep it up. Parking need to pay Rm10 should cancel this.
- Mohamad nasaruddin (9/5): -
- Nilatharshini (10/5): -
- FaraFatin Fatehah (10/5): -
- hazer (7/5): - Nice
- Noorul Hafiz (10/5): - Nice and comfortable to stay here
- Noratikah Zawani (9/5): - Everything was nice.. The location of the hotel is good.. not too busy.. Easy to park, and cheap only costed RM8 for the park. The staff was so friendly and welcoming me with a cheerful smile.. The food also not bad. I ordered for in dining and it was soo delicious. Nothing to complain about.
- KT (10/5): - Newly and nicely renovated.
- Nor (10/5): - Nice n comfortable The environment
- izyan (10/5): -
- cik. afzan (10/5): Recommended hotel in Shah Alam - Bilik yg luas..bilik kemas dan bersih..aircond berfungsi dengan bagus...pressure air kuat.. Malam boleh tidur dengan selasa tanpa gangguan.. Staff maintenance yg bagus dlm berikan service yg diperlukan👍Semua staff sentiasa senyum.. Pool bersih dan sesuai peringkat umur.. Pasal info bayaran parking je sy baru dapat tahu itu pon time check-out bayar parking rm8 dekat reception dulu sebelum keluar parking.. Selama 4d3n sy dah kne deduct TnG dlm rm38😅
- Muhammad (5/5): -
- KengHoe (9/5): -
- Maasha Mohamed (10/5): -
- Yi Xue (4/5): Bad experience - - Booked a Deluxe King Room (double bed) through Booking.com, but during check-in the hotel insisted on giving two single beds unless we paid RM50 extra. This does not match the booking confirmation and feels misleading. Not a good check-in experience.
- MatHussein (7/5): Good stay. - Smooth check-in and check-out. The food was so-so but okay.. The hotel room was clean and comfortable. There is a leak in the bidet in Room 1011 that is causing water to spill onto the floor and spread to the carpet. I informed the receptionist about the issue, and she said the engineering team had already been notified. However, only the housekeeping staff arrived to clean the floor, and no actual repairs were made. I have since turned off the main water supply to the bidet permanently and will only turn it on when necessary. I was able to temporarily fix the issue until checkout. Please look into this matter.
- sharmizi (10/5): next will be stay - center to shopping at shah alam clean and cozy almost
- Mohd Idzwan (9/5): -
- Muhamad Amir Fahmi (10/5): -
- Muhamad Amir Fahmi (10/5): -
- Fahmie (10/5): -
- AMIR HAFIZI (5/5): - Bed, Pillows are comfortable, breakfast are good. I would like to lodge a complaint regarding the toilet in my hotel room. There is a strong unpleasant smell, which makes it uncomfortable and unhygienic to use. I would appreciate it if this matter could be attended to immediately action for others I waited for approximately 30 minutes while your team tried to locate my booking, which was not reflected in your system. This situation was inconvenient and unacceptable, especially after a long journey.
- Wern Sze (1/5): -
- Harrison (8/5): - aircon was good, free refreshing drink in reception congee in the breakfast diner, and guava juice was quite nice not too many food options nearly but tourists, except for the hotel diner my room had a shower door that didnt close properly, so water would splash on the bathroom floor a little
- nurul afiqah (7/5): -
- Nordizaidi (10/5): - Its very clean
- Kean (9/5): -
- Mohd Khairi Azman (9/5): -
- Farahfyka (8/5): -
- Ibrahim (10/5): -
- Thi Thu Ha (7/5): -
- ROHAIDA (8/5): -
- Inofine Chemicals sdn bhd (6/5): -
- mikel (6/5): - good breakfast buffet, pool and gym close already at 7 pm, hotel management didn't answer our request for days,and we couldn't change our arrival for one day later which could have been easy to manage.
- Zuraimas (9/5): -
- RAHAYU (10/5): -
- XIANG TIANG (10/5): -
- Yuxuan (8/5): -
- Belle (9/5): -
- Rachel (6/5): Very nice servicable hotel that met our needs. - Property was comfortable and the room was spacious. It was clean and comfortable and the location was quite far out of the city but it was convenient for the event that we were attending. Staff were very friendly and helpful. The powerpoints were not working very well, at times not working at all in the rooms. For our room, only the powerpoint at the front of the room near the bathroom really worked, but this was across multiple rooms for everyone travelling with us. We thought it was the power adaptors so we bought a power cord for Malaysia to charge our phones. However upon plugging this in, it was immediately shorted out. A little concerning. The breakfast was a bit expensive for the offering. It was a bit odd that housekeeping came by to clean the room so late at 6.30pm, which meant our room didn't get cleaned that day as the timing was very awkward.
- Martin Paulo (8/5): overall experience is good! - the bed is comfortable nothing. probably more channels available but its ok.
- Siti Habsah (9/5): -
- Nadaraja (8/5): -
- Noorhasyima (10/5): -
- Vincent (10/5): -
- Zee Z (5/5): - The stay was alright, but there are several areas that could be improved. The bed and pillows were not comfortable, and the interior looks quite old. The aircond was not cold, which made the room uncomfortable. I could also hear noise from outside, making it difficult to rest. With upgrades, better soundproofing, and proper aircond maintenance, the overall experience could be much better.
- Muhammad imran (8/5): -
- Yaser (7/5): - الفندق في منطقة معزوله اذا ماعندك سيارة لا تسكن،
- Puvaneswaran (6/5): Good food but room should be better - Breakfast was good, the spread was good, tasty foods. Overall the hotel was clean, staffs were pleasant. The hotel is still under some renovation but it was clean and quiet. The room can be better - only yellow dim lights were available, the bidet was leaking, no room slipper was available, cupboard was old. The reservation should be more accurate in detailing the rooms during reservation - promised one thing but ended up with another. Parking should be free for staying guests.
- MOHD RASHIDY (5/5): Overall, it is unsatisfactory. We even have to pay for parking. - location The mattress is quite firm, and the additional layer on top is too thin. The rubber toilet hose is too close to the door, and water easily flows out.
- Thinesh23 (5/5): -
- Hou Ming (2/5): I’m concerned about the staff’s recent dishonesty and believe it should be addressed promptly. - Nothing. Overall, I had a bad experience staying at this hotel. The hygiene was below expectations, and the room was dusty. I accidentally left my face cleanser in the bathroom and called the next day to ask the staff to check for it. However, they informed me that they couldn’t find it. I am deeply disappointed with this hotel and believe there is much room for improvement, especially regarding staff honesty and housekeeping standards.
- Eric (8/5): -
- Mia (10/5): -
- Kanchana (9/5): -
- Talip (10/5): -
- Khairul Aqmal (8/5): -
- Ismanizan (8/5): -
- CHUN HAO (7/5): - servicers nice Im alone but only double room available the decorations little old but it's very clean and tidy not lot options for breakfast but taste OK
- sidik (8/5): -
- Sivanathan (10/5): Excellent service for everything...Thanks a lot - Excellent service...Staff very helpful....Reasonable price....Highly recommend place stay...Thanks you Looking forward comebacks again... Nothing
- Siti Aishah Binti Baharum (9/5): - Selesa dan best sangat untuk relax dan ada kolam mandi serta tab mandi Layanan yg baik dan bagus utk relax dari kesibukan kota
- Arief Hakimi (7/5): Okay 👌 - Breakfast good Pool okay for kids Parking lot, air conditioning in my room not working well.
- Nurhana (10/5): -
- Nurul (10/5): -
- Aishah (4/5): Biasa je hotel ni - Staff dia helpful n peramah Cepat datang bila kita panggil Coffee cafe sedap Overclaim by review for me better tidu hotel 2 or 3 bintang , title 4 bintang Kolam biasa Breakfast ala limited choice first time kuar awal Katil suggestions 2 single padahal 4 orang , tp xpela Salah saya assume besar sikit. Geram channel tv cm hotel 2 or 3 bintang, xda Smart tv Tong sampah dalam bilik air xda plastic,towel sedia kn 2 padahal booked untuk 4
- Hashim (1/5): ROOM OK - VERY SAD ABOUT FOO AND BAVERAGE ,WASTE MY TIME SO LONG WAITING DINNER FOOD NO FOREIGHNER TO ATTAND CUSTOMER
- Mardiana (10/5): -
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