Memory Legends Hotel
Location: 3D Tong Duy Tan Street, Hoan Kiem, Hanoi, 10000, Hanoi, VN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience ultimate comfort and convenience at Memory Legends Hotel, perfectly nestled in the heart of Hanoi.
Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Relax in our inviting common area, complete with a television, and enjoy the ease of room service available during select hours.
Outstanding Services
Our dedicated concierge services are here to assist you in making the most of your Hanoi adventure. With a 24-hour front desk, dry cleaning/laundry services, and luggage storage, your stay will be effortlessly enjoyable.
Cozy Accommodations
Unwind in one of our 18 air-conditioned rooms featuring flickering fireplaces and flat-screen televisions. Each room ensures you feel at home with safes, desks, and daily housekeeping to keep your space pristine.
Don’t miss out on an unforgettable stay at Memory Legends Hotel—book now!
Important Information
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Supervised childcare/activities
- Television in common areas
- Safe-deposit box at front desk
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
Rooms Available
-
Double Room with Balcony
The spacious double room features air conditioning, a mini-bar, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Window
-
Family Room
1 Double Bed and 1 Twin Bed
376 sq feet
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Fireplace
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Superior Double Room
1 Double Bed
215 sq feet
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Fireplace
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Double Room, City View
1 Queen Bed
269-sq-foot room with city views
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Fireplace
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Junior Suite, Balcony
1 Double Bed and 1 Double Sofa Bed
377-sq-foot soundproofed room with a balcony
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Fireplace
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
Guest Reviews
- ANNIE (5/5): Expensive - Convince location Door cant lock properly
- Kenji (6/5): - 便利です。
- RamonaNieva (8/5): Wrong decision - If you have no budget for a better accommodation, stay here. But if you have budget a bit over than their rate, go to another hotel. Only two best things abut this place--its staff and its location. The staff were very accommodating and friendly. They helped booked us our airport transfers and very respectful. The location is near most attractions. The room is OK but the SMELL is terrible! Its like sleeping in a sewer, we had to put on mask and cover ourselves head to toe to sleep better. Opening the door to the veranda won't help. Covering the drainage won't help. If they fix this, then super value for money. Good thing we are out the whole day. I regret not trusting the reviews and thought maybe it's not that bad. It is very b.a.d.!!!
- KshipraS6 (8/5): Good stay - We had a good experience with our stay, Linh and Trang helped us making booking for cruises with good discounted prices. The stay in close to many touristic places, we walked to the night market, the lake side etc. It was indeed at wonderful stay in the middle of the old harbour.
- Verified traveler (2/5): 蚊が多い - 夜到着で翌日はトレインストリート観光のために選びました。立地は良いです。 ただし、蚊が多く何度も刺されて悩まされました。 隣は工事をしており、早朝からうるさかったです。
- Devid (8/5): Cozy place in an amazing area - We came back for the location and the friendly staff Unfortunately this time were construction works literally under our balcony, and they went through both nights, so it was almost impossible to rest. But is not in the hands of the staff.
- Tyler (2/5): It's expensive for what you get - It's a really good location for Hanoi My room stunk like sewerage discharge, and the premises is a lot dirtier than the photos looked. I was also unable to block hallway light from coming into my room all night. I would expect a stay like this to be half the price.
- 629BrianW (4/5): Keep looking ... - We stayed at this hotel earlier this year and clearly regretted not taking taking the advice of other traveller's reviews. The location is very good,located just off train street however, everything good ends there. We booked a city view, checked and they gave us a box room with a window into the hallway. We then said nope and they moved us to a room with a window that faced out to the back over the hotel amongst the hotel construction garage, at this point we just said xxxx. The next day they moved us to the city view which is actually a small street view that faces onto a very busy walk way and had partying and loud noise all night, the best part the room had a toxic sewerage smell that was so bad you could taste it, yes super gross. Mentioned as we checked out, response, o we will check it. There are a lot of better choices in the same area.
- A. (7/5): Decent for a short stay when wanting to be centrally located - Location essentially located near all A lot of the building and room was in need of a lot of repairs and renovations.
- John (6/5): - The pictures that are shown on Expedia do not reflect in actual real world conditions. The front entrance area is dirty, run down and small/crowded. The hallways are also small and rundown, carpets are in need of changing, walls need patching up and painting. Family rooms need a major reno especially the bathroom. Sewer smell from the bathroom, caulking has black stuff on it(maybe mold) and water pressure ok to non existent. Shower area had a issue before my stay and they never patched the ceiling area around the pipes. Trang was most helpful in arranging to have us move to 2 seperate rooms at no extra cost. Those rooms were better. Thank you Trang. David was also very helpful. The location is excellent as the train street is very close(1 minute walk and lots of places to eat food) but the overall condition of the hotel is bad. They say that the hotel was built in 2016 but it looks like it's been in use for decades. I would look for somewhere else close by to stay in next time.
- Rowena (6/5): Good location but not comfortable for me. Won’t be staying here again. - Location Very noisy at night well into the morning. Hard to get a good night’s sleep.
- Casserly (10/5): Exceptional -
- Casserly (10/5): Exceptional -
- An (5/5): Passable -
- Xin (7/5): Good -
- Dolan (4/5): Location is the only plus - Location was good. Near train street and nice restaurants. Walking distance to everything. Room was not like the pictures. It was cold and dreary. Most electrical plugs didn’t work. Strong sewage smell from the bathroom drains. This was somewhat rectified by cleaning staff during our stay but it was still off putting. There was construction going on next door during our stay which woke us quite early every morning. Balcony area is nothing like pictures. Quite dirty and run down. Corridor and elevator area also quite dirty.
- Rajeshkumar (10/5): Exceptional - This hotel is quite comfortable, and the staff is very helpful. I felt comfortable around tourists, hotels close to stores, eateries, ATMs, and everything else that was secure. This hotel is the greatest. Nothing
- Cecil patrick (4/5): - Room is dirty and smells bad
- GMKID (2/5): Very dissatisfied - I think probably most of the reviews are not genuine as the hotel is old, tired and not very good. Rooms are small, badly decorated and smell bad. Location is far from old quarter and not near any tourist locations. The reception is so small, other part is massage! Staff OK only. I'd recommend other hotels near the lake. Will not stay again!
- Chloé (10/5): Exceptional - Great double bed room, a lot of light compared to other places where I had very small window. Very nice staff as well, very attentive and patient.
- Cedrick (10/5): Exceptional - Friendly Staff and Gave us free late check out!
- Ibrahim (7/5): Good -
- Rita (7/5): Perfect for the price and location of the hotel. - The location was pretty good, they were super nice and the was so comfy. The bathroom could use a renovation (just a little bit in the shower zone).
- Quang (8/5): Very good -
- Alex (10/5): Lovely location and helpful staff - Friendly and helpful staff, amazing location
- Christy (6/5): Pleasant - Location was good, right next to train street The awkward wait for the lift whilst people are having a foot massage lol TV didn’t work Broken tiles on balcony very shabby dated room lots of marks and wear and tear, would not have stayed longer than one night. There are so many nicer places.
- Nancy (8/5): Very good -
- devidmeryem (8/5): Best spot in Hanoi - Perfect location in a closed street with all you can want around. Rooms are simple but with everything we needed. AC was working nicely. Nice to have a spa at the ground floor. Beautiful massage and my wife had the best wax service ever. The staff were very friendly and helpful. Only suggestion I can give is to put a blinder on the door window…. Too much light coming in. Little issue with bad smell coming up from the wc on the second night.
- Lynda (7/5): Good - Location
- Michel (7/5): Good -
- Quyên (7/5): Good -
- Shiri (7/5): Good value for the price - Linh was kind and helpful, her warm welcome and willingness to help is greatly appreciated! The room was spotless, there’s also a lift in this hotel. Located on a strategic spot near lots of nice restaurants and services. There’s no breakfast here so there are plenty of places to eat nearby. Bed wasn’t comfortable and it was noisy outside (and in the room next door to mine). The door doesn’t block light coming from the hallway. Foot massage is done in the lobby and it was awkward to walk around.
- Danijela (7/5): Good - Price, location Ants in the room
- Yolanda (8/5): Very good -
- Lauren (9/5): Superb -
- Peter (8/5): Great location in the heart of Hanoi - You couldn’t ask for a better location, in the middle of a scooter / pedestrian only small street lined with local restaurants and coffee shops. Train street is a 1 minute walk away and there are shops and nice bakeries very close by. The staff were very helpful especially Ling who spoke good English. The balcony needed a bit of repair work on the tiles and could do with some furniture. The floor in the room also needed a bit of patching up in places.
- Voisin (10/5): Exceptional - Phuong Linh was very kind and the room was nice ! Perfect
- Juan (10/5): Is very great hotel and friendly staff - Is good ! And the location is exelent
- Arthur (10/5): Very convenient and good for money place to stay in Hanoi - Very convenient and good for money place to stay in Hanoi Nothing
- Kerem (7/5): Good - Great location, next to famous train street. Area is great for walking to old city quarter as well as having good food options around. The staff provided good options for sightseeing and tours around. There is a massage place in lobby which made it nice to come back at night and relax with a good massage The bed was too hard for our liking and the pillows weren't enough to rest.
- Zuzuleta (8/5): Very good - Hotel is in very good location in Hanoi Old Quarter (close to everything but in the silent street) and the staff was very nice and helpful. Room was smaller but comfortable eventhough the hotel is older and would appreciate some upgrade. Overall good value for money in the heart of Hanoi.
- Uladzislau (8/5): Very good - Good staff A lot of noise
- Vesna (9/5): Superb - Cosy beds, great location and kind staff!
- Nguyễn (7/5): Good -
- Lorena (10/5): 100% recommend this hotel if you’re coming to Hanoi - Absolutely recommend this place if you are coming to Hanoi ! The staff is so kind and go out of their way to help you. Plus, the location is perfect, you’re right behind train street and there are restaurant down the street but you hear nothing from the nuzzling city from your room Everything was perfect !
- Deepa (4/5): Disappointed! - Location Room had poor air conditioning. The lobby was ill kept and overall did not give a 3 star hotel feel.
- Ryan (8/5): Very good - Good price and great location. Nothing.
- Andres (10/5): - We got the suite with private terrace overlooking the street. Loved it! The service is impeccable, the location unbeatable, and the the views awesome.
- Thomas (10/5): Great hotel with good staff - Really nice hotel for good value on a really nice street in Hanoi Old Quarter The manager was also really nice
- Jacqueline (9/5): Superb -
- ?? (4/5): - ホテルは賑やかな飲食街の中にあり、周りは騒がしい。 部屋は変な臭いがしパイナップルが置いてありました。恐らく消臭の為だが不快でした。 また、お湯は最初だけ出たが途中から水になるなど残念な部分が多いです。
- Yolène (9/5): Very nice location, just a few steps from Hanoi train street. The staff are very friendly and welcoming. -
- hand_madenatural (10/5): Best massage in Asia! - I did a massage with Ha and she's the best! So careful and sweet, she really knows what she's doing and besides that Ha is a really nice person. It was the best massage in Asia and I have been all around... Several times! Thank you Ha! Really recommend!
- Janelle (8/5): - Great hotel for the price. Easy walking distance to anything you need - on a busy street. Staff were fabulous- very friendly, personable, and very accommodating to changes in our schedule. No major complaints other than had a massage and was very light and not very enjoyable.
- Oltrane (6/5): Great staff held the place together - Excellent location for railways and street life Better preparation for winter temperatures
- Craig (8/5): Fantastic location - Fantastic location and the staff are lovely. Bedding was fresh and clean and the shower was great. Rooms and corridors are a tiny hit dated and in need of a little tlc. This would not deter me from staying again though.
- Tayla (10/5): Exceptional -
- Han (7/5): Good -
- Katarina (6/5): Pleasant - Location was good. Elevator This hotel was more like hostel. In the hallway to the room was big stain, which looked like a blood and it wasn't fresh one. The room had pretty bad smell, the door where with glass, not totally transparent, but you during the night the light from hallway was quite disturbing- we use the towel to cover it. The kettle was not useable as it had different plug (australian). Cables were hanging from the walls, no fridge in the room, room was pretty tiny almost same size as bathroom.
- Clare (10/5): 10/10 - Great location. Rooms very nice. Spacious clean and staff super friendly. Booking to stay again in a few days
- LackyTravels (2/5): Loveless, dirty and loud - Unfortunately, the pictures do not correspond to reality. The hotel is very loveless and a bit dirty, there were only broken child-sized bamboo chairs on the balcony to sit on, the bathroom was in very poor condition. Payment was quick, but it took hours to get a receipt. There is a party going on in the street until late into the night. I am glad I arrived late and checked out next day very early. Better you stay somewhere else.
- Lazar (10/5): Bra - 👍
- Hoji (10/5): Exceptional - It is a very busy street full of food stalls and café , but i got a room at the back of the hotel, I can hear bird sings. I also got room extension on last-minute notice, very thankful for that. Was in Hanoi for meetings so I don't have time to find flaws of this hotel.
- Ludwig (9/5): Superrrb! - Sooo happy I discovered this hotel. The room is always clean, the location is great, and the staff is incredibly friendly. I will definitely book here again.
- Ludwig (10/5): Amazing!! 💯💯💯 - I had an amazing stay here. Room’s always clean. Great location too. Kuddos to their amazing and very friendly staff especially Lihn and Teh. I’ll definitely stay here again. Thanks mucho! None. I mean it’s not a 5 star hotel but they provided excellent customer service. That’s all that matters to me.
- Patrycja (5/5): On average- not satisfying - Location. The pictures are different, room wasn’t clean, there was no hot water in the shower, the kettle was broken.
- Khanh (10/5): Exceptional - Good
- Eric (1/5): Scam, don’t give them your business - Good location, but no better than the hundreds of other hotels in the old quarter Avoid!!! I don’t normally post negative reviews but this place is a complete scam. We booked a balcony room 7 months in advance and when we arrived late last night, after confirming our arrival with the hotel earlier in the day, we were told our room wasn’t available because it was already occupied and that we’d been ‘upgraded’. The upgrade was no such thing. The room was small, run down, musty and there were cables sticking out of all the walls, holes in the bathroom ceiling, mould and soap scum in the bathroom, and a shower that sprayed water up instead of down. We were also told the room had a ‘view’… of a concrete wall. We were offered a 50,000 dong per night reduction in price, even though the room we were transferred to was almost $10CAD less than the balcony room when we booked it. Oh and the light from the hallway shines so brightly through the frosted room door so it’s hard to sleep at night. We were also told that we could move to the original room we booked in 2 days time, but we’d had enough. The girl at the front desk wouldn’t return our passport or let us pay for the single night we stayed until she had spoken to her manager - who had ignored our message the night before when we wrote to them to complain. After this experience, we looked back through the negative reviews, and they have pulled this scam on many other people. This is how they operate, this was not a mistake. Overall terrible service, terrible room. Such a shame as the location seemed central and fun. What a horrible way to start our first time in Vietnam.
- Zak (5/5): Passable -
- Marc (3/5): Poor - Helpful receptionists. Called a Cab and were very nice, even with criticism. Glasdoor to the Bathroom - so no privacy. Bathroom smelled not good. Old/very much used furniture and room.
- O3498PAdavids (2/5): Bad customer service! - Very bad customer service. We arrived at the hotel and were told that our room was not available...and no acceptable solution was offered to us. The hotel suggested that we take a cheaper room for a very small discount, which was completely unacceptable, and they refused to compromise.
- Sajapong (1/5): Old and dirty room - Staff is really nice and location is good Before checkin 1 day , the staff contacted me to move their another chain hotel and The room is dirty and very old. The toilet is bad smell.
- Anna (10/5): Exceptional - Nice hotel , very close to the street with trains . Very friendly staff , help with sim cards and traveling further in Vietnam .
- Minh (4/5): Interesting Getaway! - This hotel is surrounding with lots of local and western restaurants and within walking distance to the famous Ha Noi railway which has the residents so close to the railway!
- Shaun (8/5): Very good - The area No breakfast
- Ina (9/5): Excellent, clean room, with a very friendly staff. But a textbook example of overbooking. - -The staff was especially nice and helpful. -The room was the best we’ve been in Hanoi so far. -It’s a hotel through and through with a well equipped room and cleanliness. -We only stayed for one night, but it was very comfortable with checkout time at 12:30. Classic example of overbooking. We booked the room through here and wanted to see if we could check-in early so I texted them on whatsapp. Was told they weren’t a sure if a room would be ready this early, but it’s no problem and that they’re counting on us. When we arrived at the hotel, we were told that they basically don’t know if there would be a room for us available today at all, since they gave priority to people who already paid for it (we had a pay at the property). After telling them I texted them on WhatsApp two days beforehand, everything was okay and a room would be ready? Also beware there’s a pretty high early check-in fee.
- Fuzi (10/5): Exceptional - The air conditioning is so good, because hanoi was so hot. The stuff really helpful
- Olivia (10/5): Much recommended - Everything was really nice. Perfect location, Duy from the reception was helpful, clean. We would definitely come back.
- Thanannaphat (8/5): Very good -
- Don (10/5): - Kim was exceptional! She went beyond to help me in everything I needed! She is the Best! Very friendly/professional and extremely helpful! She was always inquiring if I needed anything So that my stay was a memorable one! And it was! In fact I will be back to the hotel in a week!
- Gomez (8/5): Very good -
- Oleksandr (8/5): Very good -
- Furtado (10/5): Exceptional - Amazing location, very aesthetic. Thanks to all the staff for helping us out with everything.
- Holly (10/5): Exceptional -
- Klara (10/5): Great spot on Hanoi - Great location and the balcony room was lovely!
- Moha (10/5): Exceptional - Pleasant staff, and Nice place.
- Tran (7/5): Good -
- Soliven (10/5): All our requests was done and it makes our stay comfortable. - They are very responsive to questions prior arrival. And everything went well on our stay. Our room was also upgraded for free. They are kind and approachable.
- Ahmad (10/5): Simple - Nearby a lot of places
- Askar (10/5): Exceptional -
- Askar (10/5): Everything was good, the hostess was very kind and helpful - The spot None
- Andrea (8/5): nice room with good staff - staff super friendly room small
- Tee (7/5): Good -
- Angela (8/5): Staff were cool and very helpful. Location was perfext very near to the attractions in the district -
- Carolyn (8/5): Hotel staff Kim was an excellent host. She ensure we were picked up by an excellent grab driving upon arrival in Hanoi. - Location was excellent with plenty of shops for food, coffee and shopping. Shower area drainage was very slow. Room doesn’t have a fridge.
- Kimberly (7/5): Good - The staff were very kind. They took my clothes to the laundry ..when returned I had a missing sports bra but the staff compensated me for it. Also they made an extra effort to speak English and were always very kind with us. Ac worked well. Liked the street where the hotel is! Great restaurants. Not the hotel's fault in reality. But the people right next to us arrived at 2amish and were so rowdy ..the guy kept shouting and banging..even to close the door..he banged it x6 ...the audacity!
- Rohan (10/5): Exceptional - great hotel, with amazing location. walking distance from most of the attractions in hanoi. rooms were value for money and just as shown in the pictures. bathroom lock was broken.
- Carsten (6/5): Convenient Location, Basic Accommodation - Good location surrounded by cafes and restaurants. However room's decor and furniture were very tired and worn down, and reception lady inspecting room at checkout felt unnecessary and accusatory.
- Giovana (6/5): Pleasant - Location is very good We booked 2 rooms for a group and they were not available once we get there. They offered us a discount and a single room, however the experience was not so good.
- Keelan (8/5): Very good -
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