Zafiro Palace Palmanova

Location: Avinguda de Cas Saboners 24, Palmanova, es

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Table tennis
• Currency exchange
• Solarium
• Darts
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Heated pool
• Evening entertainment
• Baby safety gates
• Lower bathroom sink
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Key card access
• Broadcast Live sport events
• Aerobics
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Playground on site
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Wine release events
• Exercise/lap pool
• Japanese garden
• Secured parking
• Fishing nearby
• Health or beauty spa nearby
• Horse riding nearby
• Swimming nearby
• Water tubing nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Junior Swim Up Suite Zafiro Club

  The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Private bathroom

• Junior Suite with Pool View Zafiro Club

  The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Private bathroom

• Junior Suite (2 Adults)

  This suite has a balcony and mini-bar. The bathroom comes with bathrobe, bath, and shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Junior Suite with Pool View

  Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Featuring a balcony with pool views, this suite also features a mini-bar and a flat-screen TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Junior Suite with Swim Up

  Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Featuring a terrace with pool views, this suite also features a mini-bar and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Penthouse Junior Suite

  Guests will have a special experience as this suite features a hot tub. Featuring a private entrance, this air-conditioned suite is consisted of of 1 bedroom and 1 bathroom with a bath and a hairdryer. Boasting a terrace, this suite also offers a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Penthouse One-Bedroom Suite

  This suite provides a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The suite's kitchenette, which has a microwave, is available for cooking and storing food. This suite features a mini-bar, a tea and coffee maker, a flat-screen TV with satellite channels and a terrace. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Junior Penthouse Suite Pool View Zafiro Club

  The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Private bathroom

Guest Reviews

• Andie (10/5): -
• Lorea (10/5): Fantastique je reviendrai !!! - Un grand grand merci tout était parfait Petite attention pour l’anniversaire hyper touchante et plaisante 😍
• Kabir (10/5): If you’re traveling with kids, this is the spot for you. - The kids (2 to 5 yr old) were most entertained, whether it was the pool activities or play area. The location was great, very close to the beach and good restaurants. Excellent breakfast. The coffee served at the hotel wasn’t great. The lunch we had at the pool side restaurant was quite sub par.
• Sara (9/5): Très bonne expérience - Superbe expérience au Zafiro Palace ! L’hôtel est beau, moderne et très propre. Très bien situé également. Le service est top, surtout au petit-déjeuner (qui est excellent). Un grand merci à Fadel pour son accueil et son service impeccable chaque matin. Nous reviendrons avec plaisir
• DIANE (10/5): -
• Gianni (9/5): -
• Degiovanni (10/5): -
• Carolin (6/5): Ganz in Ordnung, nichts besonderes - Sauber , etwas veraltet. Katastrophales Essen am Buffett. Qualitativ minderwertig, total überlaufen
• James (8/5): Breakfast a bit manic but loads of selection The pools by the swim up rooms are heated and anyone can go in. The kids - Heated swimming pools, staff, cleanliness, breakfast food selection. Evening entertainment, lunch time food options.
• Kathrin Assmann (9/5): -
• Iwona (7/5): -
• YTariq (10/5): - Die Auswahl beim Frühstück und Abendessen war der Wahnsinn.
• Elias (6/5): -
• Marco (10/5): Relax e comfort - Struttura eccellente
• Aman (10/5): Fab! - Location Concierge in a VIP block Daily restocking of drinks Daily snacks Massage Waterfall shower wasn’t very powerful but the handheld one was.
• Manuel (10/5): -
• Rene (10/5): Alles top - Wir waren durchweg zufrieden. Klare Empfehlung. Nix
• Madison (10/5): -
• Caroline (9/5): -
• Amina Carla (10/5): Would definitely come back again if visiting Palma. - Amazing facilities, very child friendly. Broad variety of options for breakfast.
• Carolina Andrea (9/5): Buena experiencia - Desayuno excelente La cama del niño pequeña con colchón delgado
• Michael (9/5): -
• Jayne (9/5): -
• Emma (10/5): -
• gintare (8/5): Worth the money - Clean, tidy, calm Pools were small
• Andreas (8/5): - Schöne gepflegte Anlage Reichhaltiges Frühstück und Abendessen
• Sean (8/5): - everything was clean and tidy Swim up bar was a joke as it was always packed with children
• Berenike (8/5): - Liegen / Bereich am Pool für die Erwachsenen / Eltern nicht sehr ansprechend. Kinderpools sollten alle geheizt sein. Einige Weine nicht mehr vorhanden Eis für die Kinder nicht mehr erhältlich End-of-Season spürbar
• Billie (10/5): -
• mark (10/5): -
• Charlotte (9/5): -
• Kimmo (9/5): Friendly service and value for money - Hotel as such was very clean and nice. Excellent breakfast. Very helpful and friendly personnel. Room cleaning service operated on odd hours - they seemed to have two modes: too early in the morning OR very late in the afternoon. They kind of missed the hours where in normal cadency people would not be in the room .
• Pavol Goliaš (10/5): Amazing place for a holiday - An amazing place for a holiday! The rooms are spacious and very comfortable, the facilities are excellent, and the food is absolutely delicious. The staff are friendly and always ready to help. Truly a perfect spot to relax and enjoy your vacation!
• Leanne (9/5): -
• Laura (10/5): Incroyable - TOUT! La gentillesse du personnel, la propreté de l’établissement, la qualité du buffet et des restaurants… vraiment rien à dire! Rien
• Siegenthaler (9/5): - Beaucoup apprécié le séjour
• Titus (6/5): Ok aber nichts aussergewöhnliches - Familienfreundlich Das Hotel hat auf meine Nachricht in der Booking App nicht reagiert, obwohl sie geschrieben haben, man solle ihnen die Ankunftszeit und Flugnummer durchgeben. Das Essen im italienischen Restaurant und Restaurant Veranda ist wirklich nicht Fünf-Sterne würdig. Hatte zweimal eine Pizza, die wie ein Fertigprodukt schmeckte. Das Zimmer wurde als Ferienwohnung oder Junior Suite beworben, war aber ein normales Zimmer mit offenem Badezimmer. Teilweise gab es abends ein übeltiechender Geruch. Das Morgenbuffet ist gut, allerdings werden einem immer viel zu schnell die noch vollen Teller abgeräumt, was ich nervig fand. Alles in allem würden wir nicht wieder kommen.
• spk (1/5): -
• yasaman fara (10/5): - Very good location, i love swip up junior suite that we had. Very good breakfast and huge buffet for lunch and dinner. All other restaurants were with high quality and very good. Nothing
• Claire (10/5): -
• Charlotte (9/5): - Breakfast is amazing. Loads is choice even for fussy eaters. Perfect location. Excellent staff. Bottle of Vimto went missing on day 2
• inge (5/5): -
• Rebekah (9/5): Would highly recommend this hotel for young families! - Beautiful big rooms, exceptionally clean, including a bath, shower, mini fridge, microwave and couch bed. The bed was so comfortable and huge. Staff were so nice, always willing to go the extra mile for you. We are a couple with a young baby and this hotel is so well equipped for babies and families. They have high chairs and cots available whenever you need. It’s really handy to have on site restaurants. You are also a 5 min walk from a lovely beach and other wonderful restaurants are about 10 mins away. To go to the on site restaurants you had to make reservations, they were hard to get but we didn’t understand why because when we would go there were so many free tables.
• Richard (9/5): Perfect place to go with a young family for a chilled, but fun holiday. - The swim up room was excellent; perfect for two young children learning to swim. The mini disco at 4pm. The kids club. The aqua mat. Food choices. Cocktails. Spa & treatments. Family vibe. Children's pools & playgrounds. Children & baby food options on the menus. Housekeeping. It seemed like we multiple visits throughout the day from different teams, with no idea who actually did what. One morning we had no bathroom towels. Other days empty glasses & bottles weren't collected. Can't fault the hotel itself.
• Susanne (9/5): -
• jane (10/5): A wonderful stay thank you! - Loved the facilities and staff were so helpful Nothing
• jarred (8/5): -
• Denisa (10/5): - Top Top
• Branislav (10/5): -
• Niamh (9/5): Great hotel! - The hotel was fab! The facilities were brilliant. No sun bed wars! No loud animation teams begging you to join in! Loved the fresh pool and room towels every day! Loved not needing money around the hotel (we weren’t all inclusive - everything was signed for). The pools got dirty toward the end of the week. Spotless on Monday morning, by Friday they weren’t as clean at all! The large pool with the swim up pool was cloudy one of the days.
• İbrahim vurgun (10/5): Konaklana, havuz, yemek hepsi bir arada bu oldukça pratik. Yorucu bir akış yok. Güleryüzlü resepsiyon ile Mallorca aklın - Konaklana, havuz, yemek hepsi bir arada bu oldukça pratik. Yorucu bir akış yok.
• Adnan (9/5): - Staff are helpful and kind .
• Odio (9/5): Very children friend - Loved the family feel Loved if
• Lauren (9/5): -
• Hollie (10/5): Amazing - Everything Nothing
• Charlotte (10/5): Exceptional -
• Julie (10/5): Exceptional -
• Stephanie (6/5): Pleasant -
• Piotr (9/5): Superb -
• Harjit (10/5): Exceptional -
• Gordon (9/5): Great place well located - Great breakfast, lovely facilities and staff great Too many young children for our taste
• Daniel (10/5): Exceptional - everything nothing
• Lisa (8/5): Very relaxing- great food and wonderful staff! - All staff were great- very clean and the food was amazing! The spa/gym was perfect and I loved my swim up room . Way too many children! That’s obviously my fault for not choosing an adult- only hotel but wow- could Not believe the amount of crying babies at all times!!
• Julia (9/5): Superb -
• Elena (10/5): Exceptional -
• Natalie (8/5): Very good -
• Carol (9/5): Superb -
• Kuldip (9/5): Loved our stay at Zafiro Palace - planning our return trip next summer - Fantastic hotel facilities and the staff were awesome! Buffet and a la carte were fab with many choices of food. Sadly the family pool (indoor) was closed for most of our trip however the hotel did allow families to use the spa pool which was great. Unfortunately some spa users weren’t best pleased with children talking and splashing in the pool. I can understand why and confident will resolve the issue with the pool.
• Karolina (9/5): Nice week away - Lovely, well run hotel. The breakfast buffet was really nice, the grounds are well kept. Staff very friendly and good evening entertainment. Special thank you to Marta in kids club. Kids absolutely loved her and couldn’t wait to go kids club every day. The only 2 things that we found not 5* was the dinner buffet and trundle beds. Buffet food was a far cry from breakfast buffet and the food looked nice but did not taste good. Our kids found the beds uncomfortable. The sleeping arrangement would not suit older children and ours were only 8 and 5. All in all it was a nice week away. The kids trundle beds were uncomfortable
• Gemma (9/5): Superb -
• Fadi (8/5): Very good - Up grade our room and we ask for late check out they agreed for free, so kind with kids No night light in the room
• Deacon (10/5): Exceptional -
• Jayde (8/5): Wonderful stay and so accommodating to families - Lovely hotel and great for families and kids. Most staff are super friendly and everyone was very attentive. The room was very spacious and although we didn't have everything we had requested, as soon as we made reception aware, we received them. Plenty of variety for the buffet and multiple chances to eat at the different restaurants. The Italian and the Japanese are delicious and portion sizes are huge (too big but not everyone will mind that). There wasn't anything I didn't like, I honestly had the best time away and feel the hotel met our expectations in most areas. In my opinion, the breakfast was very much of the same most days but still lots to choose from and the 'kids' food didn't really suit children under 1 year old, however, it did give us lots of opportunity to try our daughter with different things but we needed to be mindful of the salt in the prepared kids dishes as everything was seasoned. We had paid for a swim up room which was perfect, but unfortunately, we had to move to a different pool each day as it was pretty cold and too cold for a baby.
• Jenna (9/5): Superb -
• Yasmin (10/5): Exceptional -
• Josh (10/5): Exceptional -
• Arron (7/5): Great locatiom, service and food is very standard. - Hotel was a great location Breakfast was very standard.
• Leisha (10/5): Amazing stay and would definitely come again - Food & drink amazing! Staff were so helpful & lovely Loved our swim up room! Too much chlorine in the pool as my eyes stung so bad in my swim up room.
• Nikita (5/5): Passable, wouldn’t rush back - Plenty of fresh towels Terrible air conditioning
• Mike (8/5): Pleasant stay , bedroom 5 star , common areas ( bars etc) well below par and possibly not even 4 star. - Swim up pool Practically empty a la carte restaurants but couldn’t get a booking ,very very frustrating , no pool service.
• Lorna (10/5): Exceptional -
• Matthew (10/5): Exceptional -
• Peter (10/5): Exceptional -
• Johanna (7/5): Average/ good - Breakfast was lovely. We had one experience at dinner but unfortunately got food poisoning from scallops. Gym was poor. We all use the gym regularly and we were disappointed. We have stayed in the Zafiro in Andrax which we found to be better all round. We couldn’t use inflatables in the pool. Gym was poor
• Emma (10/5): Such a perfect stay at a lovely hotel. - I like that it was clean and fresh. The location was great as well. I can’t fault it.
• Rasoul (10/5): Exceptional -
• Kjetil (6/5): Ok resort - The very little friedly minded lifte guards
• Markulf (9/5): Superb - Great gym, great breakfast, great private roof pool, paradise for kids.
• Emanuela (7/5): Not too bad - Splash swimming pool Inflexibility of the resto opening
• Karis (9/5): Wonderful - Good location food was nice !! Good facilities and entertainment for children. Nothing
• Ross (6/5): Average hotel, not sure what was 5* about it. But cant complain as didnt get ill 😀 - The location is good. The El Olivio a la carte restaurant was good. The kids swimming pool is good. The rooms were nice and big with a decent view. The buffet food had mainly poor quality low budget ingredients for a 5* hotel. The buffet food was largely cold when you wanted it. The japanese restaurant sushi wasnt great. For UK based people, i would say Yo Sushi or Wasabi is better. The indoor pool was dirty when we went to it. We had to ask for it to be cleaned, and someone scooped the hairs and insects out with a net. The other pools were also pretty dirty, i would think 5* hotel should be more cleanliness conscious with regards to pools. There were a lot of pools though.
• Hollie (9/5): Amazing - Clean & amazing facilities for families with very young children Nothing
• Antonio (10/5): Exceptional - Everything was exceptional.
• Razi (7/5): Good -
• Khal (9/5): Superb - Clean friendly staff.
• Ewen (10/5): Fantastic hotel , great service - Everything Nothing
• Kate (10/5): Exceptional - Clean and staff really helpful Great for kids. Pools cold as in other reviews but expect that in October. Sea warm enough to swim in and five mins away.
• Helen (10/5): Amazing stay, loved every minute! - Amazing hotel, luxury for the price! Highly recommend Location is perfect too
• Rob (10/5): Exceptional -
• Ella (10/5): Exceptional - The hotel is absolutely stunning, one of the nicest I've ever seen! The food is exceptional, the buffet is beyond any all inclusive buffet myself or my husband have seen, we just loved it! We stayed In the junior penthouse and we were hesitant to book it as reviews had said the jacuzzi wasn't particularly hot. I am really pleased we did book it as the room was stunning and the jacuzzi was always the perfect temperature! Can't say enough good things about this hotel! Staff are unreal and I've never known a hotel to cater so well for children - they even have a baby menu and kids spa menu!

Photos