Hampton Inn & Suites Bay City
Location: 3901 Traxler Court , Bay City, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located near popular attractions like Dow Event Center and Alden B. Dow Home & Studio, Hampton Inn & Suites Bay City offers easy access to key destinations.
Comfortable Accommodation
Each room is thoughtfully equipped with a desk, flat-screen TV, and air conditioning. Guests can enjoy amenities like an indoor pool, free WiFi, and complimentary toiletries for a relaxing stay.
Nearby Attractions
Explore nearby sites such as Frankenmuth Historical Museum and Fortress Golf Course, making it an ideal choice for leisure travelers. Book your stay at Hampton Inn & Suites Bay City for a memorable experience.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Lower bathroom sink
- Shallow end
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
King Studio Suite - Hearing Access/Non-Smoking
This studio features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Alarm clock
- Toaster
- Sofa bed
- Cots
-
Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning
Accessibility - Low-height door lock, height-adjustable showerhead, low-height electrical outlets in bathroom, low-height bed, closed-captioned TV, grab bar near toilet, phone accessibility kit, wheelchair-accessible bathroom vanity, low-height desk, braille signage, low-height view port in door, lever door handles, roll-in shower, visual fire alarm, wheelchair-width doorways, wheelchair accessible, low-height counter and sink, raised toilet seat, and doorbell and phone notification
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
-
Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (w/ wetbar)
2 Queen Beds
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 42-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning
Accessibility - Phone accessibility kit
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
-
Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)
1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 42-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning
Accessibility - Phone accessibility kit
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
-
Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)
1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 42-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning
Accessibility - Low-height door lock, height-adjustable showerhead, low-height electrical outlets in bathroom, low-height bed, wheelchair-accessible bathroom vanity, grab bar near toilet, phone accessibility kit, portable shower seat, low-height desk, braille signage, low-height view port in door, lever door handles, portable bathtub seat, closed-captioned TV, visual fire alarm, wheelchair-width doorways, wheelchair accessible, low-height counter and sink, raised toilet seat, and doorbell and phone notification
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Braille signage
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
-
Room, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning
Accessibility - Low-height door lock, height-adjustable showerhead, low-height electrical outlets in bathroom, low-height bed, wheelchair-accessible bathroom vanity, grab bar near toilet, phone accessibility kit, portable shower seat, low-height desk, braille signage, low-height view port in door, lever door handles, portable bathtub seat, closed-captioned TV, visual fire alarm, wheelchair-width doorways, wheelchair accessible, low-height counter and sink, raised toilet seat, and doorbell and phone notification
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Braille signage
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)
2 Queen Beds
Internet - Free WiFi
Entertainment - 42-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning
Accessibility - Low-height door lock, height-adjustable showerhead, low-height electrical outlets in bathroom, low-height bed, wheelchair-accessible bathroom vanity, grab bar near toilet, phone accessibility kit, portable shower seat, low-height desk, braille signage, low-height view port in door, lever door handles, portable bathtub seat, closed-captioned TV, visual fire alarm, wheelchair-width doorways, wheelchair accessible, low-height counter and sink, raised toilet seat, and doorbell and phone notification
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Braille signage
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
-
Studio, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)
2 Queen Beds
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning
Accessibility - Low-height door lock, height-adjustable showerhead, low-height electrical outlets in bathroom, low-height bed, wheelchair-accessible bathroom vanity, grab bar near toilet, phone accessibility kit, portable shower seat, low-height desk, braille signage, low-height view port in door, lever door handles, portable bathtub seat, closed-captioned TV, visual fire alarm, wheelchair-width doorways, wheelchair accessible, low-height counter and sink, raised toilet seat, and doorbell and phone notification
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Braille signage
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
-
Studio, 1 King Bed, Accessible (Hearing)
1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 42-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning
Accessibility - Phone accessibility kit
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
-
King Room with Sofa Bed - Non-Smoking
This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Alarm clock
- Toaster
- Sofa bed
- Cots
-
Queen Studio Suite with Two Queen Beds - Non-Smoking
This studio features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Alarm clock
- Toaster
- Sofa bed
- Cots
-
Queen Room with Two Queen Beds - Non-Smoking
This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Alarm clock
- Toaster
- Cots
-
King Studio Suite - Non Smoking
This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Alarm clock
- Toaster
- Sofa bed
- Cots
-
King Room - Non-Smoking
This double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Alarm clock
- Toaster
- Cots
-
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Alarm clock
- Toaster
- Cots
Guest Reviews
- Hodges (8/5): - The pool is useless in this weather, the water is COLD and not usable. Coffee maker was broken. Tv quite useless also. I feel we deserve some money back for these inconveniences. Staff did bring a new coffee maker yesterday.
- Atkinson (10/5): -
- Martha (5/5): It was okay, but wouldn’t stay there again. - It was close to where I needed to go the next day. The bed was squeaked and there wasn’t body armor ash or tissues in the bathroom.
- Katlyn (10/5): -
- Joshua (8/5): Stay was fine. Probably will try the other local hotels next time. - Location for what I needed. It’s starting to show a lot of wear witch makes it seem dirty
- Karen (10/5): Great - The people who work there are very nice and helpful
- deborah (10/5): It was a pleasure to stay! - Quite Clean
- Park (9/5): -
- 502codyl (10/5): Love this hotel - Love this hotel! It’s older but it’s well maintained and the staff is so friendly. I love their breakfast
- DOUGLAS (9/5): Good short-stop hotel - Good location, comfortable & spacious room, satisfactory breakfast We actually stayed at this Hampton Inn 3 nights over the span of a week. The 2nd & 3rd nights we were in a room with a dirty tub.
- Sabrina (10/5): -
- Alison (8/5): I give it two thumbs up🌟🌟🌟🌟🌟 - They were available at the last minute It was decent for what I needed it for. Just an overnight stay. I don’t have nothing negative to say about it.
- Karra (3/5): - Staff Water was cold
- Danniell (10/5): -
- Karen (10/5): Great - Staff was kind and helpful
- Christopher (7/5): -
- Robinson (10/5): -
- Pat (8/5): - Room was huge. Very comfy. Pet Fee blindsided us. $75 for 1 night. ( A little steep don't you think?)
- Guest (10/5): Very relaxing - Clean quiet room. Room was quiet. Great coffee!
- Cindy (7/5): -
- bobandgayleb (10/5): Hampton hide away. - Clean, hidden away from main road, room was quiet surprisingly with the number of kids running around unsupervised. Staff had an eye kids, getting them out of exercise room. Only thing we didn’t like was the bathroom had a sliding barn door instead of one on hinges. Good breakfast.
- Tracy (4/5): Pleasant suite and stay - By stores No bath tub in kind suites
- Wade (1/5): Up-charges everywhere! - The location I did not like how the property had some of the root of staff at the front desk that I’ve ever dealt with in all my ears. I’m going to different hotels for travel and work. I also didn’t like how our bathroom was falling apart, and the pillows were feather pillows that went flat the moment you touched them, you could lay or three of them up, and they would still go completely flat to the bed. The blankets felt like sheets, and the curtains were ripping and falling off of the wall also they are pet friendly but you have to pay $75 for a pet fee and that’s not information that is just out there. You have to ask it’s not posted in booking. It just says pet friendly so that’s deceitful. we also got charged 1599 in taxes what was originally 119 turned into 158 somehow plus $75 for the dog that we didn’t know was gonna be charged the value for the quality of the stay just did not match. The breakfast was good though
- Kathy (10/5): - Big room
- AB. (8/5): -
- kimmaylou (9/5): - The hotel is very quiet and the breakfast spread is fantastic. The beds were comfortable and the room clean. TV and remote worked without issue, and the temperature in the room was very comfortable without having to adjust the thermostat from 68°F. The hallways were a lot cooler than the room, but it had no impact on the room itself and was refreshing to walk out into. The back of the bathroom door in the room had black adhesive spots on it from where a mirror must have been. I don't know why they weren't removed but it doesn't present well and I'm guessing isn't up to Hilton standards. The floor was kind of creaky but once my sister and I noticed it we tried to keep our walking around to a minimum as to not disturb people below.
- Frank (7/5): -
- Judith (8/5): Clean facility and very nice room. - Clean, spacious room. Very nice breakfast. No complaints, really.
- Mark (10/5): - The place was clean and quiet. It’s a cute city with a great downtown to explore. The hotel had a great breakfast as well.
- Robert (10/5): Excellent Accommodations - Hospitality Price a little high.
- Richard (10/5): Excellent stay - The staff was very friendly and helpful. Hotel was always clean and had no issues the entire stay.
- Nedda (4/5): - Room smelled like dirty socks. The elevator smelled the same. The bed frame was not the cleanest.
- Jana (6/5): - Guest laundry washer didn’t work properly. Need to invest in more luggage carts.
- Michael (10/5): - Very nice room.
- Barb (10/5): - Room was a welcome surprise! Clean, comfortable, plenty of space, nice mattress. Overall a very pleasant experience at an affordable price.
- Randell (9/5): -
- CONNIE (10/5): - We liked the thoughtfulness on the layout of the room including the sliding door to the bathroom. However, the shower doors allow water to leak out quite a bit.
- JEFF (8/5): - The staff was very good
- Ed (8/5): - Quiet close to interstate
- Brian (10/5): - Friendly staff and very clean.
- Joseph (9/5): -
- Marie (7/5): - Nice staff and clean room 50 children running the hotel. Faucet handle in bathroom kept falling off. The shampoo and body wash was empty.
- Fabien (9/5): -
- William (10/5): Highly recommend. - Wonderful place to stay. I'm sure we will stay there again next time we're in town.
- Smith (8/5): A very nice place! - Great staff. Breakfast. How about yogurt!
- J3341WWkathya (2/5): Extremely poor guest relations - It's been almost a month and this hotel still has a pending charge for incidentals that were never used. I called and tried to talk to the manager and he wouldn't return my call. Called the headquarters of the hotel and they won't do anything. I now have credit card on it. GREAT GUEST SERVICE. Then lawn care guy came at 8:30 pm, cut, trim AND blower. We were exhausted after a long drive and just wanted to rest. No recognition of honors reward member either. Plus side rooms were large, neat and well organized. Just want the hold issue corrected!
- Verified traveler (10/5): Excellent - Every about this stay was excellent
- ERNEST (8/5): - clean and convenient
- Jaimie (10/5): - Spacious, clean, comfortable room for family of 6. Well equipped!
- Richard (8/5): Smelly elevators - Mattreses were a bit worn with a dip towards the middle. Staff very helpful. Elevators smelled like garbage.
- Carol (10/5): Enjoyed our visit! - New…rooms were nice. Breakfast was good.
- Sherry (10/5): Comfortable - Clean N.A.
- Marvin (10/5): - All good
- Yuly (10/5): - Clean, quiet, breakfast had great options
- Jeremy (8/5): Ok for a night - Clean room, bed was not comfortable. Was hard and i like a soft mattress
- Tom (10/5): Great little place - Great location not far from highway and plenty to do in the immediate area. Shopping, restaurants within walking distance. Room was clean and quiet except for a rowdy crowd in the parking lot celebrating a baseball win but that wasn't too late or obnoxious. Pool was enjoyed although lack of hot tub was a bummer.
- Joshua (4/5): - Not hotels fault that customer below is was so cranky and complained about our family being noisy. We were not that loud. They complained at 830 pm on a summer Friday night. Then again at 1030 when we were whispering. Floors transmit all noise apparently. Won't stay again.
- Nicole (6/5): Not the most enjoyable - Easy to get to The room smelled like dirty feet, the bathroom tile grout looked gross
- James (10/5): - Cleanliness
- Kimberly (10/5): - The staff was great! Our room was nice. The bed was so comfy.
- Gene (10/5): - Low water pressure was the only negative... Expected at any hotel.
- Rachel (10/5): - Clean room and friendly staff. Breakfast accommodations were great for our kids.
- toya (10/5): - It was great!
- Ryan (9/5): Superb - Only one elevator was working. It sometimes took a long time to call. It would be better to have both working.
- Finnerty (6/5): Pleasant -
- Carol (10/5): Very relaxing and quiet location after a long day of driving - Safe area and exceptionally clean Nothing comes to mind
- Robert (10/5): - Perfect location for our needs. Also appreciated the honesty of the staff when I lost an e-reader and it was found and sent to me.
- Judy (8/5): Great staff - Staff was very pleasant..helpful & friendly..10 stars
- Alicia (5/5): Weekend away - It was convenient to many things of interest. There are many nice places to eat and there is a Meijer. Only one elevator was working and a dog had an accident in there so there was a very strong odor.
- James (8/5): Very good - Light shining in window all night no way to close the curtains
- Ian (8/5): - Nice and convenient
- dennis (10/5): - clean and new
- Alyssa (10/5): My husband, kids, our dog and I had an amazing time! - Very family oriented. The room was amazing!! Large and clean. The art was cool. Only one elevator worked, and it was a busy weekend. That really wasn’t a problem at all.
- Rhonda (9/5): Superb -
- Verified traveler (10/5): Just a night away - Nice little trip away for the night. Pool was a little on the cool side but the kids loved it.
- Katherine (10/5): Exceptional -
- Ashly (10/5): Exceptional -
- Christina (10/5): - Very great stay at this hotel. We loved our room and it was very clean. Only thing was the outside in the wooded area had alot trash but besides that everything else was nice!
- David (10/5): Exceptional -
- Tabithad (10/5): Exceptional -
- Dede (8/5): Very good - Warm pool
- Ye (10/5): - Good for business and whole family live
- Doug (10/5): - Pool was the warmest of any hotel i have ever stayed at
- Dy (10/5): Exceptional -
- Cotto (8/5): Will be there again! - Breakfast was very good, something for everyone. Across the board, staff was friendly and helpful!~ nothing to complain about
- Donna (8/5): - Little slow they lost power for 5 hours when checking in power just came back on so computers were down took alittle longer
- Laurel (6/5): No power makes things difficult in the morning. - The power went out around 7 AM. Lights in the hallway were on for a while, but then went dark. Unable to get ready in the morning without lights in the bathroom or room. When we left the hotel at 10, the power had not been restored. We needed to carry our luggage from the 3rd floor down the stairs in the dark because the elevator was unavailable. Hotel did not attempt to remedy or connect with guests during the outage.
- Dede (8/5): Very good - Warm pool! Pool area kinda dirty
- Verified traveler (8/5): - Cleanliness is always priority and this hotel, it's lobby & dining was all kept clean. Breakfast had a great selection. The breakfast area was open early and that was a plus as i was leaving early. The lady at the front desk was kind.
- Frank (1/5): Terrible! I want a refund. I will never give my business again to them. - I loved it until I got bit up by bed bugs. They didn’t apologize didn’t give me and my child a different room. Didn’t offer my money back! It was my child’s birthday. She got bit all over her body and face so we didn’t even get to swim. And we couldn’t leave because it was the middle of the night and nowhere to go :( They have bed bugs and didn’t tell nobody else!!! And acted like it was no big deal
- Brian (1/5): Pissed off - Booking I paid through booking.com then was charged again by the hotel when I got there.
- Kuhn (10/5): Exceptional -
- Allie (10/5): Exceptional -
- Jessica (6/5): - I have stayed at this location many times and it has been a favorite. This trip I noticed that the level of care of the facilities is beginning to lessen. There was missing grout in the bathroom, peeling wallpaper, and mold spots in the shower.
- Milodrowski (8/5): It was a good stay. - Breakfast was great. A lot of choices. Spacious room. The mattress comfort could have been better. Price maybe a little cheaper.
- Heather (8/5): Great central location, close the everything you need. Very comfortable and clean. - The hotel is right off the freeway, across from a grocery store and gas station and has several restaurants located nearby. The room was clean and comfortable and the employees were friendly and very helpful. I had a hard time with one of my room keys and she came up right away and reset the lock for me right away. While my bed was very comfortable it everytime I moved there was a loud squeaking noise, I think the boxspring may just need to be swapped but it was still comfortable.
- Jack D (10/5): - Nice place, huge room, and pet friendly. Would recommend!
- William (10/5): Exceptional -
- Marina (10/5): Great place to stay! - Good breakfast with a variety of choices Nothing
- Dennis (10/5): - great place, good value
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