Hilton Garden Inn Safranbolu

Location: Yenimahalle, Halkevi Sokak No:12 , Safranbolu, tr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Massage services
• Ski storage
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Lower bathroom sink
• Public Bath
• Outdoor furniture
• Fruits
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Shopping on site
• Ski storage
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Free pool cabanas
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Snow sports gear
• Swimming nearby
• Electric bicycle charging station
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Twin Room

  This double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Suite, 1 Bedroom

  1 King Bed

  431-sq-foot soundproofed room with city and pool views

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi

  Entertainment - 42-inch LED TV

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Laptop-compatible safe, double sofa bed, and laptop workspace

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • TV
  • Telephone
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Sofa bed
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Family Room, 1 Queen Bed

  1 Queen Bed

  334-sq-foot soundproofed room with city and pool views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 42-inch LED TV

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Laptop-compatible safe, double sofa bed, and laptop workspace

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • TV
  • Telephone
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Sofa bed
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Family Connecting Rooms

  The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Refrigerator

• King Room

  The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Heating
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• King Room - Mobility Accessible

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Sofa bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• One-Bedroom King Suite

  This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Heating
  • Sofa bed
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Queen Room with Sofa Bed

  The triple room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Heating
  • Sofa bed
  • Cots
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

Guest Reviews

• Mohamed (10/5): -
• Batuhan (8/5): -
• Mehmet (10/5): -
• Bahattin Batu (7/5): - The staff at the kitchen was perfect. They did their best to provide best service. The guy at the reception changed my room due to my compliant and it is a good thing. the rooms are not soundproof. You can tell what the next room couple is doing.. I am glad they allowed me to change the room. But they should give rooms in different locations by the aim of renting rooms since they are aware of the fact that their sound isolation is very poor in the first place.. I would expect that from/by "Hilton" experience..
• Ugur (10/5): -
• Mucahit (9/5): - Everything staff very helpful Nothing
• Mucahit (9/5): - Staff was very attentive Nothing
• Fahad (9/5): - كل شيءٍ كان رائع ومميز وجميل من أجمل فنادق Safranbolu الموظفين رائعين وتعاملهم جدآ رائع والفندق نظيف ومريح جدآ سرعة الدخول والخروج أخذنا جناح في الدور الأول كانت الإطلالة جميلة وصلنا في وقت متأخر وكانت أريكة الصالة مجهزة لنا كسرير وتمت إضافة سرير من عندهم وكان كل شيء جاهز ومرتب عجبني جدآ تصرفهم وحرصهم على راحة النزلاء لاشيء كل شيء كان مميز ورائع شكرآ لكم
• Ayfer (8/5): War von der Lage her sehr schön ruhig. - Die Lage. Ruhig. Freundliches Personal. Saubere Zimmer Ausstattung gut
• Zapryan (9/5): -
• Wafa (10/5): It’s good - Comfortable Location Car parking Breakfast Small lobby
• Khadija (10/5): -
• Higashi (9/5): Wonderful! - Clean, warm, up to date, good breakfast and customer service Nothing
• FAHAD (10/5): I would thank the staff we feel family - The staff and location Nothing
• Bülent (10/5): Sehr nettes und hilfsbereites Personal, Zimmer sehr sauber und gepflegt - Schöne ruhige Lage , doch sehr Zentrumsnah .. Nichts zu beanstanden !
• eyad (9/5): - قربه من كافي ومطعم البلديه الفندق نظيف و حديث ، وجود مواقف مجانيه عدم وجود مساعده في حمل الحقائب
• Khadija (10/5): Friendly staff nice location very clean perfect -
• Mehmet (4/5): not worth it - Breakfast The shower and room is so dirty and not clean . Also google map is showing 1 block down the hotel location
• Mariette (8/5): -
• KHALED (4/5): جمل - الموقع ارتفاع السعر
• Natalia (10/5): - Очень хороший отель. В номерах чисто, просторно, есть рабочее место, чайник и все необходимое.
• Daniyal (10/5): Loved it! Definitely coming back! - Sucha friendly staff and loved the comfortable beds!
• alaa (9/5): تجربه لاتنسى - الطاقم ودود والغرف والاسرة مريحه تجربه لا تنسى خدمة نقل الحقائب ذلتيه لايوجد احد لمساعدتك
• Meryem (9/5): -
• Adel (10/5): - ممتازه جميل
• Zeki (9/5): -
• Mert Ozan (1/5): - Nothing. I used to stay in this hotel previously aswell. My last experience is horrible. They dont hesitate to argue with customer. They dont provide invoice and fight not to provide any. Rooms are very loud. Cleanness is also very poor. Breakfast is very crowded the entire time. I will never ever stay here again.
• zoltán (9/5): -
• Zapryan (9/5): -
• Muhammet (8/5): - Güzeldi
• Celik (10/5): - sehr schönes Hilton Hotel
• Said Burak (10/5): - Resepsiyon ve karşılama ekibi son derece güler yüzlü ve yardımcıydı. Oda, Hilton kalitesine uygun şekilde konforlu ve rahattı. Ancak spa bölümündeki hizmet beklentilerin altında kaldı; bu seviyedeki bir otele göre yetersiz olup daha alt sınıf bir işletme izlenimi oluşturdu.
• Fahad (10/5): -
• Hao (9/5): -
• Hao (9/5): -
• jijiu (8/5): -
• alshuraian (10/5): - الفندق ممتاز ونظيف وهادي الغرف جيدة والأفطار متنوع و ممتاز قريب من الفندق مطاعم و كفي و بقالة الفندق على مرتفع من المركز ويوجد موقف سيارة
• Soylu (10/5): - Das Türkische Gastfreundlichkeit hat sich hier ganz besonders gezeigt.
• Fatih (10/5): - Sehr modernes Hotel.
• Sinem (10/5): -
• Selahattin (10/5): - Odalar ve özellikle banyo bölümü çok temiz, kahvaltı ürünleri eksiksiz ve lezzetli, Çalışanlar güler yüzlü ve yardımcı olmak için gayret gösteriyorlar. Kastamonu ve Amasra’da da konakladım, fakat Hilton Garden açık ara önde.
• CELAL (8/5): - Odalar ve ortak kullanım alanları (restoran, lobi, katlar gibi) oldukça temizdi. Tüm personel son derece güleryüzlü ve yardımseverdi. Özellikle restoran personeline sonsuz teşekkürlerimizi iletiriz. Aile dostu olan otelde bize göre en büyük sıkıntı yastık kılıfı gibi bazı tekstil ürünlerinin biraz eskimiş olması ile havuz kullanımında misafirlerin kurallara riayet etmemesi ve bu duruma müdahale edecek personelin olmamasıdır. Sözün özü, Safranbolu'ya bir daha yolumuzu düşer ise kesinlikle tercihimiz Hilton Garden Inn.
• atco (10/5): -
• Haitham (10/5): Special thanks to mr Recep - Always the best And professional Nothing
• Fadel (9/5): - Her şey çok güzeldi, otel çok temiz ve rahat. Personel güler yüzlü ve yardımseverdi. Çok memnun kaldık, teşekkür ederiz. Her şey çok güzeldi, otelinizde konaklamaktan çok memnun kaldık. Personel güler yüzlüydü, odalar temiz ve rahattı. Tekrar gelmek isteriz, her şey için teşekkür ederiz.
• Hüdayet (8/5): - Es war gut
• Shamma (7/5): -
• süleyman (10/5): - Temizlik, kahvaltı, imkanlar, ulaşım hepsi çok güzeldi.
• Marlie (8/5): -
• Kasim (9/5): Bon séjour - Propreté, l’emplacement et salle de sport très bien Piscine extérieure fermée et piscine intérieure trop sombre et pas très propre
• Yahya (10/5): -
• EVA MARIA (10/5): - La amplitud de la habitación, las instalaciones del hotel, spa super completo, lavadora y secadora. Parking exterior. Todo el hotel super completo. Empleados muy amables y atentos. Desayuno muy completo. Todo nos gustó.
• Gzd Gkn Leyna (10/5): - Tout était magnifique Proche du centre ville.
• Muhammed (10/5): - Personeel en Goodhousekeeping Geen opmerkingen.
• zulkarneyin (10/5): Hilton - Çok güzel
• Khaled (8/5): -
• Angelina (8/5): - I’m general it was a pleasant stay. Rooms were clean, a/c works, pool is nice and suitable for children as well. First of all we have called the property and agreed to pay by cash upon arrival. However the card was still charged regardless. Another odd thing - it literally says in email confirmation and on property page that the breakfast can be purchased for 7 eur per person at the property upon arrival however the stuff disregarded this information and asked for price twice higher. Not a nice customer service
• Zapryan (10/5): -
• Musa Oz (10/5): Prachtige hotel zeker aanrader in Safranbolu! - Prachtige hotel en betaalbaar! Zeker aanrader! Genoeg parkeerplaatsen en gratis. Niets
• Bandar (10/5): ان شاءالله إذا رجعت ثاني ماراح أسكن إلا في هذا الفندق الرائع - موقع رائع والموظفين جدا طيبين
• ANWAR (10/5): - كل شيء أعجبني لا شيء
• Ahmad (9/5): -
• ANWAR (10/5): افضل فندق في سافرابولو - كل شي أعجبني الدخول كان سريع الغرفه كانت مريحه والتكييف بارد والسرير مريح الشخص اللي ساعدنا بحمل الحقائب مهذب ولا شي
• Ahmad (10/5): رائع - الموقع والموظفين متعاونين كل شي جميل
• Serkan (10/5): - Kaliteli bir konaklama hizmeti sunuyorlar. oda temizliği,çalışan iletişimi,kahvaltıda sunulan ürün çeşitliliği ve yemeklerin lezzeti gibi hususlarda herhangi bir problem yaşamadım.
• مريم (9/5): يستحق الزياره - التكيف ممتاز الموظفون ودودون
• Claudia (9/5): O noapte de tranzit ...foarte ok hotelul . - Am ajuns înainte de ora 14.00 cand se face check in -ul si ne-au permis sa ne cazam. Mic dejun bogat
• Ahmed (10/5): - فندق مميز ونظيف طاقم محترم لاشي
• Ahmed (10/5): - فندق مميز جدا من ناحية الطاقم والموقع لاشي
• Hüsnü (10/5): -
• Nimet (8/5): - The windows were not sound proof! Lots of noise coming in. Couldn’t sleep well. Woke up at 4 am with the very high volume of Ezan
• YING HUI (8/5): -
• Gülfer (8/5): - Temiz güzel konforlu
• Amy (10/5): - I love when you book at a Hilton property and know it will live up to the standard one expects. We arrived later in the evening and after a full day of driving and sightseeing, it was lovely to be able to know everything would clean and comfortable. The room was well designed, confortable sheets and bed (though it was a small double and not a queen or king). Crabtree and Evelyn shower products. Lovely view.
• Yusuf (10/5): Recommended - Clean, good location, and spacious room 2 person bed was too small for 2 person.
• Mustafa Cagatay (10/5): - Odalar temiz ve bakımlı. Odalar da ütü de mevcut. Kahvaltısı zengin ve bol çeşitli.
• KENAN (10/5): - Herşeyi Hiç bir şey
• PEI LIAN (10/5): My family had a pleasant stay and the kids like it very much - The room is very spacious and very clean . Highly recommended for family with young kids and baby Laundry charges is a little quite expensive
• Asgar Mammadov (9/5): -
• Mohammed (9/5): -
• Moataz (7/5): -
• Özbey (10/5): - Çok iyi
• SULEIMAN (10/5): -
• Ömer (10/5): -
• Ömer (10/5): -
• Fernando (5/5): -
• Verified traveler (2/5): Hilton’un yüz karası olabilir - Saat 15ten sonra giriş yapmamıza rağmen yatım saat oda hazır değil diye bekletildik. Odaya girdiğimizde temizliğin yeni yapıldığını fark ettik. Açık büfe kahvaltıyı hiç beğenmedim. İçerik az ve kalite düşük , kahvaltı dahil almak yerine şehir merkezinde serpme kahvaltı yapılabilir. Havuzu olması avantaj olarak düşünülebilir . Şehirdeki turistik yerlere yürüme mesafesi olarak uzak. Hilton standartlarında bi otel beklediğimiz için beklentimizi karşılamamış olabilir.
• Taylor (9/5): very nice. - Pool was available without warning.
• Murat (10/5): Gayet güzel. - Otel temiz. Çalışanlar çok ilgili. Otel safranbolu eski çarşıya yürüme mesafesi yaklaşık 45dk. Sabah kahvaltısını açık büfe tercih ettik. Kahvaltı sunumu ve içeriği gayet yeterli.
• Notechy1 (6/5): Do not book without assurance that there will be no large group staying - This was headed for a 5 star review based on our first night. It was inexpensive in points. Breakfast was really excellent with a large range which included menimen, self-made waffles with maple syrup and excellent coffee. Staff were numerous, helpful and attentive. Our chosen main courses at dinner were also well received, and staff attentive. But on return for our second night after 5pm, having gone out before 10, our room had not been touched, with our towels still on the floor in accordance with the guidance. It was then soon done. But on going to dinner super early to avoid the time when we were told that it would be busy with a tour party (a two coach tour party) we were told that we were only permitted to sit in the bar area at one of the 2 tables - though it seemed that other non-tour guests seemed to be allowed other tables. Service was predictably poor. Worse, arriving just after 6am for breakfast, early to avoid the tour party as advised, they were already present. And all our preferred menu items, so praiseworthy the previous day, had disappeared and no waiting staff were in evidence. The two kitchen staff were clearly working very, very hard but were unable to provide the previous days service. No doubt tour groups are welcomed by hotels. But they should not be if they cannot take sufficient measures to avoid significant detriment to other guests.
• Guo (10/5): -
• Muhlis (10/5): Beğendik - Şehir merkezinde çok kaliteli ve rahat. Tüm çalışanlar çok ilgili. Kahvaltı ve akşam yemekleri gayet güzel. Ulaşımı kolay otopark imkanına sahip. Odanın balkonu olsa daha iyi olurdu birde camları güvenlik gerekçesiyle fazla açılmıyor.
• Guo (10/5): -
• Serhat (8/5): Rahatlık - Gayet güzel bir konaklama oldu
• Sahal (8/5): Very good -
• Ali (9/5): -
• Ali (9/5): -
• 珍真 (1/5): A very bad hotel, this is worst stay we had in Turkey. Damaged facilities and staffs are NOT OK. - Nothing A very bad hotel, this is worst stay we had in Turkey. Damaged facilities, staffs ignored the issues. Bathroom malfunctioned, staff and manager were not responding to the issue. Not hear from anyone from Hilton, it’s been a week since our stay.
• Seyedmohammad (8/5): - Hilton Garden inn is located in a comparatively ok location but next to a school. rooms are small yet clean. breakfast was good and sufficiently different options were available. hotel personnel are welcoming, warm and helpful..the only issue i experienced was that indoor pool was not clean, construction work was going on and workers coming and going at 9 pm! door was open and the pool area get cold for sure. dry and steam sauna both were not working...rest was ok
• atco (10/5): -

Photos