Thuc at 3am
Location: 45 Bat Su Street, Hoan Kiem, Hanoi, 10000, Hanoi, VN
Star Rating: 2 Stars
Property Type: Guest houses
About this Property
Spectacular Views and Convenient Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Delightful Dining and Relaxing Bar/lounge
Enjoy a meal at the restaurant, or stay in and take advantage of the guesthouse's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Comfortable Stay with Top-notch Services
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and motorcycle parking is available onsite.
Immerse yourself in the heart of Hanoi's vibrant city life at Thuc at 3am. Book now to experience the perfect blend of comfort and convenience during your stay!
Important Information
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Newspapers in lobby (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Concierge service
- Wheelchair accessible
- ATM/banking
- Hiking/biking trails nearby
- Library
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Computer station
- Airport transportation - pickup (surcharge)
- Newspapers in lobby (surcharge)
- Motorcycle parking only
Rooms Available
-
City Studio, Ensuite
1 Queen Bed and 1 Double Bed
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - 24-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Select Comfort bed, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Double Room, 1 Queen Bed, Ensuite
1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - 24-inch LCD TV with premium channels
Food & Drink - Room service (limited)
Sleep - Select Comfort bed, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Panoramic Double Room, 1 Queen Bed, Ensuite
1 Queen Bed
215-sq-foot room with city views
Internet - Free WiFi
Entertainment - 24-inch LCD TV with premium channels
Food & Drink - Room service (limited)
Sleep - Select Comfort bed, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Single Room
1 Double Bed
161 sq feet
Internet - Free WiFi
Entertainment - 24-inch LCD TV with premium channels
Food & Drink - Room service (limited)
Sleep - Select Comfort bed, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Desk, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Rafael (2/5): Instalações precárias e quebradas - A pessoa do contato ele foi prestativa no início, quando voltei a noite para o hotel o controle do ar estava com defeito e mandou eu ir até o outro quarto para pegar o controle, quando fui abrir a janela, saiu do lugar, arriscado quebrar o vidro e causar um grave acidente no hóspede,a tampa do vaso tb saiu do lugar, as cortinas do banheiro e da janela tb quebradas, no final relatei p/a pessoa sobre os ocorridos após o check out simplesmente me ignorou e não sei satisfação em relação aos acontecimentos.
- Lucie (2/5): A éviter absolument - Nous sommes arrivés dans la chambre à 1h du matin. La chambre et la salle de bain étaient très sales. Traces d’urines, poils, cheveux, pommeau de douche complètement moisis, draps pas changés... Nous sommes partis desuite et avons pu obtenir un remboursement de la part d’hôtel.com.
- Claudia (4/5): - ホテルの場所はとても良いでしたが、スタッフのサービスと施設は良くない。
- Paul (8/5): Nice place in Hanoi. - Nice location in the old town, stayed here a few days whilst in Hanoi. Good value for money.
- Paul (8/5): Good Location and Good Price - Stayed a few times whilst in Hanoi. Good location, good price. WiFi is a bit hit and miss depending on what room you are in.
- Ankush (4/5): Go somewhere else. Avoid - I'd avoid this hotel, it's not up to the standards. The only good side of this was location and wifi.
I informed them that I will be arriving early in morning and if that's ok to check in. Got message from hotel thats ok.
I go there there was receptionist didn't know that I was coming and thoght I would come at night 9pm.
I was asked to come back later. Somewhere around 11am got message that my room is ready.
I went there got checked in to room. I booked panoramic double room(balcony). Instead I was given queen room which felt like prison. When I notified to reception lady she was oppologetic and told me that room i booked in had leak and can not give any other room. Offered me 300k dong discount.
I had no choice but to take it as full refund was not available.
The room was not cleaned, bed, pillow and fridge had hair.
The bathroom hot water pressure is so bad you might want take cold shower. When you complain to receptionist she asked to WhatsApp her the problem.
- YOSHIHISA (6/5): - 1階がサロンで、2階以上が宿泊施設になっているため、直ぐに見つけにくいですが、部屋の設備やアメニティに不満はありませんでした。
- Christine (10/5): font desk lady - the front desk lady was so nice to us :)
- Garzon (8/5): - The hotel is well-located. Despite it being in the middle of the city center, it is not a noisy room. So you can relax after a whole day tour. Cleanliness is ok. Just be sure that when the hotel says "we upgraded" your room, it is really for an upgraded one. It is not a room that they wanted to change you into because they hope to have more guests in the other rooms.
- Tadashi (8/5): 部屋は及第点 - 私が泊まった部屋は予約の写真の部屋とは全然違った。(サイトの写真全部見たら泊まったのと同じ部屋あったけど…笑)
もしかするとこちらがフライト中でホテルからのメッセージに気付けなかったのもあるかもしれないしそこまで気にしてはいないけどね。
部屋は掃除は最低限で適当な感じかな、エアコンはあまり効きは良くない。でも、強力な扇風機もあるからとりあえずは大丈夫です。
ホテルのスタッフもいい感じの人達でした。
場所は少し喧騒から外れた旧市街の西側。地元の人達が行く飲食店が多い感じで自分は好き。
バス停は近くにあまりないのでバス移動するならば不便です。
- Anne (10/5): - Très bon rapport qualité /prix. Le monsieur à l’accueil est très gentil mais ne parle pas un mot d’anglais.
Notre chambre avait une petite cuisine mais nous n’avions pas de serviettes de toilette.
- Sky (8/5): - Good
- Federica (2/5): - Alloggiavamo nella stanza 201, a parte la scarsa pulizia, la cosa inammissibile con quelle temperature ed umidità era l'aria condizionata non funzionante! Abbiamo trascorso 2 notti d'inferno! Dopo la prima abbiamo chiesto il cambio camera ma ci hanno detto che l'avrebbero aggiustata. Al nostro ritorno, alla sera, ovviamente questo non era avvenuto e, con la scusa che non c'erano altre camere disponibili, ci hanno lasciati bollire in stanza. Premetto che all'esterno della struttura c'era la scritta che c'erano camere disponibili! Evitare se potete!
- Rie (6/5): - The location of the hotel is very good.
- CYing (2/5): - So bad
- Verified traveler (10/5): We would stay here again - We had a nice stay here! Clean, good location and comfy. Ms Nguyen is really kind and helpful!
- Verified traveler (10/5): 素晴らしい応対 - 応対が素晴らしいです!
- Yusuke (10/5): 快適ですが大きな荷物の人は注意 - ホテル内は綺麗に整えられていて快適です。エアコンも良く効きました。
唯一の問題点はエレベーター無しで階段のみな上、その階段の踏み板がとても小さく(特にコーナー部)危なく感じました。
低層階なら快適と思われます。4階以上は荷物が少ない人なら良いでしょうが、スーツケースの人はやめた方が良いです。
- MathiasNielsen25 (10/5): Great hostel, great location - I really enjoyed my stay at Thuc 3am. Nguyễn was a great host who helped me with many things. From booking a trip to Halong Bay to helping me get my covid quick test, to be able to travel internationally.
Good clean rooms, even greater service.
- Jose (10/5): - Checkin anytime, 24-hour checkin with prior advise. Staff are very helpful in finding your way around Hanoi.
- Verified traveler (2/5): - SCAM! We booked this hostel but when we arrived were told there was a 'problem' with our room. Not overbooked, nor would they tell us what the problem was. Due to this 'problem', they had booked us in to a disgusting shack of a hotel down the road for the same price! When we said we wouldnt be staying there they then refused to refund us. AVOID!
- Pierre (2/5): Réservé et payé mais plus de chambre dispo - Bonjour,
Nous avions réservé dans l'hôtel pour la nuit. Nous l'avions choisi pour l'arrivée en 24/24 car nous arrivions sur les coups de 00h00. En arrivant, nous apprenons qu'ils n'ont finalement pas de chambre pour nous... Cependant, il est bien écrit lors de la réservation "chambre garantie et payée"... L'hôtel a appelé un autre hôtel juste à côté pour nous avoir une chambre. Heureusement... Cependant la chambre était catastrophique. Nous n'avons même pas voulu prendre de douche dans la salle de bain tellement c'était sale... Bref ma pire expérience surtout pour une nuit à 17€00...
Je vous laisserai vous faire votre propre avis sur la situation. Le mien est clairement que l'hôtel s'est fait une marge entre la résa et la chambre que nous avons finalement eu via l'autre hotel. A 00h00 nous n'avons pas vraiment le choix que d'accepter...
- Mika (8/5): Majoitus Lootuksessa. - Henkilökunta hyvin ystävällinen ja auttavainen. He antoivat hyviä neuvoja paikallisista nähtävyyksistä ja tapahtumista.
- Chelsea (10/5): Best service I've ever had - I don't normally leave reviews, but felt the need to for my stay at the Lotus. We recieved an unparalleled level of service which ive never seen before. The staff went out of their way to be as friendly and accommodating as possible. The owner actively sits down with you and asks you what you plan to do in Hanoi and offers advice and service. The staff smiles and greets you whenever you enter or leave. The place isn't without its flaws but at the price it's nothing to complain about. The tv was small but we only used it as background noise. My husband thought he smelled mold the first day (I did not) which he bought an air freshener the first day for. It evidently fixed the issue. The bed wasn't very soft, and the furniture was ikea level, but I didn't come to Hanoi to spend time in my hotel room. I've never before had a hotel owner give me his card and say if I ever got lost he'd personally come and pick me up.
- Pat (8/5): Friendly hostel - Good value hostel with very friendly staff and owner. Is more of a budget hotel really. Breakfast was very good!
- Verified traveler (6/5): - Location of this hotel was good. Friendly staff. Close to lake, church, opera house and shops
- ryan (6/5): Ice cold water in shower. Room was alright - There was zero hot water in hotel for 2 days. Asked front desk about it. They said run it for 15 minutes. I ran it for 30 minutes still never got hot.disappointing. room was somewhat clean. Staff was ok
- Verified traveler (8/5): Bra service - Vi bodde sammanlagt 3 nätter på Lotus Hostel, servicen var utmärkt och de hjälpte oss med allt vi ville ha hjälp med, så som boka transport, boka tur till Halong Bay, tvätt osv, mycket trevligt. Rummet var rent men badrummet var sådär, lite mögligt i duschen. Frukost ingick och var helt okej.
- Verified traveler (6/5): Close to city centre - Nice location. Near to where all the tourists normally stay in hoan kiem.. A bit noisy at night dud to traffic. Clean bed and friendly staff.
- Verified traveler (4/5): - Zimmer ohne Fenster, Waschbecken fehlt von der Wand, Sehr laut .
Für mich ist das Hotel no go.
- Gen (10/5): - Nice and kindly staffs and I could have a fun talking with staffs then they also provided me the best tour with including my criteria even I was thinking really long time and place is really good for sightseeing so I could just walk and trolling the town from the hotel.
Thank you hanoi lotus hostel I’m appreciate you guys.
- Emily (10/5): Amazing staff! - The staff was amazing! Always making you feel like family. The beds are comfy with good pillows and blankets. They also let us store our luggage there when we went to Ha Giang for the motorbike loop! When we got back from the loop, it was my birthday and the staff surprised me with a birthday cake! Would highly recommend this hostel to any one!
- AKIO (6/5): ロケーションが抜群に良い - 部屋はそんなに良いとは言えないが、スタッフが対応良く気持ちが良かった。
ロケーションは良いです。歩きで旧市街を回れました。非常に利便が良いです。
朝食は毎日同じでしたが、私は問題ない食べました。
帰国日早朝のタクシーを頼みました、15$でした。
- Marios (8/5): Perfect stay - The hostel is perfect for travelers on a budget. It is centrally located in old hanoi and close to all services. The staff make it like a home and you're part of the family. Definitely be staying here again
- Verified traveler (2/5): disappointed - oh, this is the review for the booking they told me marked as no show, apparently no true as i can leave it, so, thanks for helping me, and honestly even asking me to leave a 10 star review after u did get my money for 2 nights instead of 1. funny, you know sometimes flexibility and trying to help your guest is more valuable than any free-by or facilities. Make sure your booking is perfect otherwise the owner will not try to help you at all. Free breakfast and wifi ok, rest need attention. Bathrooms are very dirty and i had to ask for toilet paper twice. if u have mobility issues ask not to be on the 3rd floor, stairs are quiet narrow. And the rooms don t have what the descriptions says. Windows on the street, so very noisy.
- Verified traveler (2/5): a big NO! - Well, you know sometimes flexibility and trying to help your guest is more valuable than any free-by or facilities. Make sure your booking is perfect otherwise the owner will not try to help you at all. Free breakfast and wifi ok, rest need attention. Bathrooms are very dirty and i had to ask for toilet paper twice. if u have mobility issues ask not to be on the 3rd floor, stairs are quiet narrow. And the rooms don t have what the descriptions says. Windows on the street, so very noisy.
- Verified traveler (8/5): Comfortable hotel - This hotel is in cbd which you can go everywhere easily.
- Zack (8/5): - 従業員の対応は丁寧親切、こちらのリクエストにしっかり応えてくれました。
設備については、クローゼットの建付けが良くなく閉まりづらい、ただし、料金から考えるとそれ相応かと思います。
全体的には清潔にしており、コストパフォーマンスは良い方だと思います。
- Jennifer (6/5): Convenient hotel - We only stayed one quick night. Bed was comfortable and room was clean. The room is at the top of five flights of stairs, though, so we were lucky we had backpacks! Missed breakfast sadly, too. Great location in the old town.
- Danbi (8/5): Great value, affordable and nice hostel :) - only 2nd floor has a balcony, so I was the lucky one to get the balcony. The bed is quite high so I put some effort to go up to the bed. Room was clean, the staffs were always willing to help you, and the breakfast was fresh and warm. Location is nice since it's located in the old quarter area. The sink in a bathroom was kind of broken so the water often won't go down, but it was bearable for me. Hot shower available, which was so great beacause the weather of Hanoi in March is quite chilly.
- Chris (10/5): Very good value in old Hanoi. - This was a well-run and clean hostel in old Hanoi close to several good food options. The young staff speak English well and are very helpful. It is very good value for the low cost charged for the rooms here. Overall, the place just has a nice atmosphere.
- YIRE (6/5): 괜찮은편이에요 - 위치는 호안끼엠에서 아주 조금만 걸으면 찾을 수 있구요~
근처에 맥주거리랑 맛집등등 즐비해 있어요~ 찾기도 쉽구요~
조식은 아침에 1층으로 가니 메뉴가적힌 종이를 주고 메인음식이랑 음료를 고르니 갖다주더라구요~
저렴한 가격에 잘먹었어요~~
- Hiroyuki (6/5): ちょっとがっかり - 評価点が高かったので予約しましたが、実際はまあまあという感じであまり期待しない方がいいです。ドミトリーはベッドの間隔が狭く、すれ違いの際は普通に歩けないくらいでした。室内の床の清掃はいい加減で前日の汚れが残っていました。個人用のロッカーはまあまあ大きかったです。スタッフの愛想が良いので評価点が高かったのではないかと思います。ただ、勧められたツアーは他の所より高かったので比較した方がよいです。また空港行きのタクシーの売り込みは全員にしてました。チェックインは午後2時厳守、チェックアウトは11時半でした。
- Hiroyuki (6/5): 予約したデラックスドミトリーはありませんでした - チェックイン時「私はデラックス・ドミトリーを予約した」と言いましたが、「うちにはデラックス・ドミトリーはない、1種類だけ」との回答でした。またネットに載っている写真はきれいですが、実際はそれほどではありません。朝食は付いているのはありがたいのですが食堂には使用済のシーツが放り投げてあり、気分良くは食事できません。ただしチェックアウト後その部屋は使用させてもらいました。ありがとうございました。
- Lisa (8/5): Convenient and clean hostel - Basic hostel with excellent service and great vibe.
- Aline (4/5): Somente a localização foi boa - Apesar da localização ser boa o quarto poderia ser mais limpo! Tínhamos que subir muitos lances de escada para chegar ao quarto!
- Verified traveler (10/5): - Betyget är baserat på priset
Vi bodde i ett dubbelrum, varmt vatten, bra läge dvs inte mitt i allt så d va lugnt på nätterna men bara nån minut att gå till där allt hände. Lyhörda rum. Trevlig personal va väldigt intresserade i att sälja på en turer..
- Vidar (10/5): Hostel with good service and breakfast - Good location so you can easily walk to all important sights of Hanoi. Friendly staff and probably the best hostel-breakfast in Vietnam!
- kang (8/5): 새로 생겨 부분 깨끗하고 아침 부실하지만 가족이 운영하는 호텔 - 리뷰처럼 좋다. 새로 생긴 곳 화장실은 더러웠다.
Photos