Home2 Suites By Hilton Prattville
Location: 2505 Legends Drive , Prattville, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Welcome to Home2 Suites By Hilton Prattville, where comfort meets convenience in Prattville.
Modern Amenities: Enjoy our 24-hour front desk, fitness centre, salt-water outdoor pool, patio, and barbecue facilities.
Business-Friendly: Take advantage of our business centre for all your work needs during your stay.
Pet-Friendly: We welcome your furry companions to join you during your time at our hotel.
Book your stay now at Home2 Suites By Hilton Prattville for a memorable and enjoyable experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Grocery deliveries
- Wheelchair accessible
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Snack bar/deli
- Access to nearby indoor pool
- Golfing on site
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Housekeeping on request
- Private picnics
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Swimming nearby
- Electric bicycle charging station
- Charcoal grill
Rooms Available
-
Studio, 1 King Bed, Accessible, Bathtub
1 King Bed
348 sq feet
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, unspecified sofa bed, and safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
-
Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)
1 King Bed
348 sq feet
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free local calls, unspecified sofa bed, and safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Roll-in shower
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Closed captioned TV
- Low-height bed
- Visual fire alarm
- Wheelchair-width doorways
-
Suite, 1 King Bed, Non Smoking (Spacious)
1 King Bed
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free local calls, double sofa bed, and safe; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
-
Studio, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)
2 Queen Beds
432 sq feet
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, unspecified sofa bed, and safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height bed
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Closed captioned TV
- Portable bathtub seat
- Low-height bed
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
-
Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)
1 King Bed
348 sq feet
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free local calls, unspecified sofa bed, and safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Closed captioned TV
- Visual fire alarm
-
Studio, 2 Queen Beds, Non Smoking
2 Queen Beds
432 sq feet
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free local calls, unspecified sofa bed, and safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Closed captioned TV
- Visual fire alarm
-
Suite, 1 Bedroom, Non Smoking
1 King Bed
696 sq feet
Layout - Bedroom
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free local calls, unspecified sofa bed, and safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Closed captioned TV
- Visual fire alarm
-
King Studio Suite - Non-Smoking
This suite has air conditioning and flat-screen TV. A separate living area with a fully equipped kitchen is also featured
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Alarm clock
- Toaster
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
One-Bedroom King Suite - Non-Smoking
This suite has air conditioning and flat-screen TV. A separate living area with a fully equipped kitchen is also featured
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Alarm clock
- Toaster
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Studio with Two Queen Beds - Non-Smoking
This suite has air conditioning and flat-screen TV. A separate living area with a fully equipped kitchen is also featured
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Toaster
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
This suite has air conditioning and flat-screen TV. A separate living area with a fully equipped kitchen is also featured
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Alarm clock
- Toaster
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
This suite has air conditioning and flat-screen TV. A separate living area with a fully equipped kitchen is also featured
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Alarm clock
- Toaster
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Guest Reviews
- Curtis (8/5): -
- Tamara (10/5): -
- albertsD171IQ (10/5): Will do again. - I was so impressed with the room I stayed in. Basically a full kitchen to take advantage of. Staff was totally accommodating. Breakfast was was good enough to start the day.
- Shae (8/5): -
- Tierney (3/5): Bad choice. - Larger room and plenty of close by resturants. The room wasn't clean, broken features inside the room, putty globbed all over the shower walls, and thin walls. Main areas in the hotel not clean. Breakfast was out of most everything by 7am.
- Ashley (10/5): -
- Charles (10/5): -
- Debra (10/5): -
- Karen (10/5): -
- Dianne (1/5): - VERY OLD RUN DOWN HOTEL AND VERY DISAPPOINTED.I feel I was over charged for this room and could have stayed At a nicer hotel for what I paid.They also added a $30.00 charge when I check in that wasn't disclosed when room was booked.The lady said I will see the $30.00 back on my card at checkout.I will notify c/c company if not received.
- Johnny4Horsepower (2/5): Not worth what they charge to stay here - I have stayed in alot of hotels over the years and this hotel is one of the worst experiences i have had. First off, the AC contols do not let you control anything, you cannot even turn the fan on, it simply did nothing. I even changed rooms and it was the same, hot, no fan…etc. Second issue, the Direct tv remote would not work, went down stairs to get new batteries, that did not fix it… so no tv for me… Third issue, the microwave was broken. Fourth issue, in the moring to top off the wonderful stay, no hot water, nice cold shower to start the day.
- JAMIE (8/5): Good place to stay in this area. The staff was really friendly. - Location was great, close to meeting area. Floors creaking and could hear people walking above my room.
- Dean (6/5): Overall good place to stay if I travel back in town - Friendly and helpful customer service The room wasn’t cleaned when it was supposed to be clean.having families be in there with kids making noises all day and night
- David (8/5): Nice stay. Very convenient to the golf course. Very friendly staff. - Good breakfast. Need to watch the temperature though. Was a little cool. Good selection for breakfast. Fast elevator. Spacious room and bathroom. Bathroom barn style door could be replaced. But ok. Different style than what would be normal.
- Lizza Mae (10/5): -
- Kenzi (10/5): Enjoyed my stay - Super friendly staff and a comfortable bed, highly recommended!
- davidrX7032YU (4/5): Disappointed - Location is fine. Many room doors looked like they had been pryed open with a crowbar before, had to slam the door very hard to close it. Felt like we were entering a jail cell. Updates to mattresses are needed. Not the comfortable Hilton mattress you expect. Carpet was frayed in our room. Would not stay at this location again.
- Bart (10/5): - The Staff at the hotel were amazing.
- Nolan (8/5): - this appears to be a newer hotel but it's due a lot of maintenance. This thing is a bit rough around the edges for its age..
- Keisha (6/5): - This is a pet friendly hotel, important to note that. The rooms have carpet. There is an odor of pets within the room. The furniture seemed worn. Wallpaper in rooms was peeling. Definitely in need of an overhaul renovation. The pool was green. Breakfast offerings were subpar. If you’re desperate for a place to sleep, it’ll do. If you prefer clean and comfort, hard pass. This was a quick half way to the beach stop for us. There is a full size refrigerator and microwave in the room.
- John (10/5): - Clean room
- Steve (10/5): - Our room was great and the pool area was very clean.
- Shandra (10/5): - It was great very welcoming atmosphere friendly staff and excellent customer service skills.
- Shanavia (4/5): Stale - The black out blinds did not work. The pillows were so flat and the bed wa not comfortable. It says it was a queen it was more like a full. The surfaces in the room felt sticky and not clean.
- Ted (4/5): - TV didn't work and door look like it had been broke into
- Verified traveler (4/5): Lack of maintenance and cleaning - It took more than 30 minutes to check-in because the system had to reboot. The clerk was super nice and told us that hotels.com would reimburse us for the inconvenience, but that didn't happen. The lobby was clean and smelled nice but the room was filthy. The couch was stained and disgusting. The carpet stained, the bedding discolored, the pillows for the couch bed look liked they were pulled from a dumpster. The spare bedding for the couch bed had blood stains. We've stayed at many of these hotels but this was awful. Lack of maintenance and quality cleaning.
- Casey (6/5): - Staff was all nice. Did see a large roach in our room.
- diogenesl2014 (10/5): Awesome! - Couldnt be happier about my stay. The room was very quiet and quite large. It has a kitchenette and a real size fridge. The area around the hotel is great, and-unusually for Montgomery-walkable! You can walk to some stores, Starbucks. Many stores are within a short driving distance as well. Breakfast was delicious. Loved the breakfast potatoes-best ones I ever had at a hotel with free breakfast offering,
- Navigate10419704608 (10/5): Great checkout! - This is a genuine review, the customer service from every employee, the late night staff was great, the lady. Rob was an excellent dude, got me and my family right with making sure we had a great experience with Breakfast! The early morning guy was great too!! 5 Stars⭐️
- Elicia (10/5): Very pleasant - It was a great stay, Rodney was very helpful and kind! Clean rooms clean lobby. Definitely 10/10 for the beds quiet area and felt safe. Traveled from Greenville SC would definitely recommend
- Tim (10/5): Fantastic other than the cart issue - Clean, quite, and convenient Not the staffs fault but the luggage carts were always missing. I had to wait 15mins for one to show up when we arrived and the front desk guy finally brought me a linen cart the next morning after waiting 20mins without one of the 3 carts ever showing up. After I loaded up my car and returned to linen cart there was still not a single cart in the foyer? He was great and went over and beyond to help as I have a bad back and I have to be careful when lifting.
- dontraen (10/5): Pretty good - Me and my kids had a wonderful stay at this location. My girls loved the outside pool area as well. After reading the reviews I thought this place would be really bad I’m happy I was wrong
- Y8120EPnicolei (10/5): Best in the south - My stay at the home2 suites was amazing! The room was spotless and the bed was incredibly comfortable, providing excellent sleep quality. The staff was exceptionally friendly and went out of their way to make my visit enjoyable. The hotel's location was perfect for exploring the city, and I particularly enjoyed the calm, modern atmosphere. I would highly recommend this hotel to anyone visiting the area!". bed was incredibly comfortable, providing excellent sleep quality. The staff was exceptionally friendly and went out of their way to make my visit enjoyable. The hotel's location was perfect for exploring the city, and I particularly enjoyed the calm, modern atmosphere. I would highly recommend this hotel to anyone visiting the area!".
- Kandace (8/5): Overall, it was a very nice stay. - It was very clean and spacious. The swimming pool was nice and clean. No complaints at all.
- Derek (2/5): - This was not our first stay here but will Be our last!
- Maria (8/5): -
- CBFKY (4/5): Not up to par - Was not impressed with overall cleanliness of the lobby when we checked in. Got on elevator , dirty! Got to room, dirty . Dirty fingerprints on both sides of bathroom door. Noisy neighbors in the next room. Just not what we have seen before at a Home2 Suites. Will not stay there again
- Michael (10/5): - Property is great. Plus they are going to have a complete makeover this year! Will stay again
- Gabrielle (9/5): Great stay and family friendly - Close to everything & clean My room had a lump in the floor by the bed and the ac unit didn’t work in the living room
- Suzanne (6/5): - The property was adequate for our stay.
- Matthew (4/5): - At 6:30am, I was woken up to a Fire Alarm that evacuated the entire hotel. As we were downstairs, it turns out the same thing happened the morning before. The manager didn’t seem to care as if this is a regular occurrence. Not a happy camper. This is 6:30am on SUNDAY.
- Daniel (8/5): - Property was clean. Problem checking in after they charged my card I realized later that I had already paid for it over a month ago when I booked it on Expida. After talking with them the manager saw it was a mistake and said she would reimburse the charges. Other than that one problem everything else was good except it take a very long time for hot water in shower to get hot.
- Jennifer (10/5): - We had a wonderful stay. The suite was a perfect set up for us.
- Ronda (6/5): - Extremely dated and not very clean. Expensive. Breakfast was not great either. Very dissatisfied especially given the price. Hotel needs a complete over haul.
- Theresa (6/5): - There is a paper mill close by that causes a sewage smell.
- Ashley (10/5): - It was great! Room was clean, staff was very pleasant, Pool was nice.
- Kayana (8/5): - The room door lock was broken so the door could not be locked properly so I had to use one of the other lock options. The couch and the pillow cases had stain on them. I only stayed 1 night & overall it was okay.
- stevesZ8911HH (2/5): Filthy Hotel - Our room was filthy. Walls, doors, linens had terrible stains. Carpet was sticky and dirty. Towels were rejects from a YMCA. Hallways and elevator was not clean. Even the landscaping was in need of attention. The GM offered a credit but never followed through and does not return calls. We would have checked out but we prepaid through Robert Trent Jones Golf packages. Find another hotel and don’t let RTJ book you here.
- Isaiah (1/5): Dirty - The first receptionist we first had, who was also the same as check out, was really nice. The first room we were put in was very dirty. The floor was sticky, there was a dirty napkins shoved in the peep whole, the blankets had dirt on them, and there were small bugs in the kitchen and bathroom. Also, the door looked like it was halfway repaired from being busted in. We were able to move rooms. It was a little better but the floors were still sticky. The same night, a cockroach crawled in the bed in the middle of the night. We never ate the food because we didn't trust if it was clean. I think it needs to be extremely cleaned and renovated.
- Louise (10/5): - A young lady by the name of Africa was cleaning the rooms. She saw me struggling with my door key and she came to help me without my asking. She took the key back to be rekeyed and brought it back to me. I am a 75 year old lady traveling with her invalid husband and this to me is the way service ought to be. On that same evening, another lady saw me going down the hall with an empty luggage cart and she offered to take it downstairs for me. I would recommend this place to anyone.
- Kristie (10/5): - Very friendly staff. Clean room and comfy bed
- Kenneth (4/5): - Nothing
- Andre (10/5): - Great overall staff and service.
- Andre (10/5): - Great place to stay.
- Earwood (8/5): Very good - Good bed. Breakfast was not great. No juices available. No bagels. Toaster barely warmed the bread.
- Diane (1/5): Crappy! - The bed was good NO parking, dirty room, i was charged by yall and again by them. No soap in shower.
- Tamika (8/5): - I had a great experience. Wish the pool was open but we still had a great stay.
- CA (10/5): - When we visit this area again. We will stay here . The front desk clerk on the morning of 5/27/25-5/28/25 I don’t remember his name. He was so friendly and helpful. He is the reason, we will stay here again.
- Michelle (10/5): Wonderful Hotel!! - The awesome customer service, comfortable beds and room was very spacious and clean. Breakfast was great , 🥰
- Monteith (4/5): Off brand location, economy hotel vibes - This hotel did not meet Home2 standards. The room had several issues: buckling floor, broken AC unit, rusted furniture, and an office chair I wouldn't let me dog sit in. Outside of the room the general common spaces and elevator were dirty. I'm normally pumped for a home2 breakfast but everything was cold, rubbery, and there was no breakfast meat either that day. I travel a lot for work and this was not even close to the $185 we paid for one night.
- Mary (10/5): Exceptional -
- Patrick (10/5): - Love this Home 2, always is very clean, staff is always super friendly and helpful, location is great!
- Yvette (10/5): - Our room was very clean and spacious. Beds were so comfortable. Staff was friendly, breakfast was good. Nice outdoor patio to enjoy that morning coffee.
- April (8/5): - I liked the size of the room I booked. It was larger than expected. It was surprisingly clean. I didn't like how we were given two towels and I booked for two adults/two children. So we jad to wait for them to wash more and bring them up.
- Tyler (2/5): Very poor -
- Stephen (10/5): - Staff was incredibly nice!
- Donna (8/5): Okay stay - It was a good stay. Staff was super nice. I think the A/C was broke in our room. However it still worked. Had a weird blue and red light blinking. Floor was soft around the a/c unit. Thought that was a bit strange with it being a newer hotel. Bed wasnt comfortable. But overall it was good good stay. Breakfast was good. Housekeeper walked in on me while i was changing clothes. Still better than rhe Hilton across the street. I would stay again.
- joemX8164ND (4/5): Very Disappointing by Hilton - Home2Suites is usually a pretty nice hotel, pretty consistent, but this location is very lacking. Broken shampoo dispenser and empty shower gel dispenser in shower. Coffee maker didn't work right. Sofa was worn and had the flimsiest bedding I've ever seen. Pillows smelled musty. Kitchenette had ONE spoon. Breakfast in the lobby was picked clean. Guess I should've taken the hint when we were parking and saw a family walk directly from the pool to their car. Only thing saving this from one star was Mona at the front desk, who did her best to right all the wrongs we encountered. The nightly price was no bargain either so this definitely was not a good value. Emailed the hotel about these issues a week ago and heard nothing back.
- Lashonda (4/5): Disappointing -
- Jessie (4/5): - Rooms need a bathtub
- Rodriquez (10/5): Exceptional -
- Christine (10/5): - We were surprised by the size of our room. It had everything we could want. Property was clean and the staff were very accommodating.
- Climber13721916271 (2/5): STAY AWAY!!! Not a true Hilton branded hotel by any means! Doors have been tampered and attempted to be pried open. - Deserves 0 stars really. The absolute worst Hilton hotel ever! Disgusting, run- down, things are torn, tattered, sliced, damaged beyond imagine! Doors all look like they have been tampered with and attempted to pry open. I cannot believe Hilton allows this hotel to stay open under their brand! A disgrace to the brand - STAY AWAY at all costs!!
- jeanbK1937XD (4/5): Better options are available in this area! - 12 rooms staying 6 nights for a business trip. The hotel cleanliness was very disappointing. Rooms were supposed to be refreshed every three days. Three rooms were never refreshed the entire 6 days, even after multiple requests. My room was refreshed twice, but was not cleaned. The tile floor though beige, was very dirty. I spilled something on the floor and after cleaning it with a paper towel, it was extremely filthy. The sofa was stained and dirty looking. The mobile desk and office chair were rusty, broken arm rests, and an eyesore. The lobby, gym, pool, and breakfast area were updated and seemed clean. Breakfast had basic choices. Staff seemed friendly, but honestly making a complaint or request fell on deaf ears with some. Complaints from our group ranged from no hot water, no AC, a broken door lock leaving a room open until it could be repaired, poor noise insulation, and rooms having been entered, but the door was not closed properly by staff. Many rooms didn’t have toilet paper or tissues until requested. The rooms had no safes, so we had to take valuables with us on a daily basis. Website photos are deceiving. Traveler beware!
- Roberta (4/5): Unresponsive to Family Basic Needs - If you want to have enough towels for the people in your room, this isn't the place to stay. We had four people on our reservation. The first of five nights we only had two towels. We went to the front, and we were told they didn't have any more. They would give us four the next day. On the second day, we did not receive four. We also told them the deadbolt was not working. They said they would send somebody but did not. On the third day I was finally able to get enough towels for the people in our room. Then, they finally gave us room service on the fourth day but again only left us with two towels. The sign in the bathroom said towels would be refreshed every two days. I was told, "They were really busy" on the day I was able to secure enough towels for the people in our room. Overall, it was a horrible experience, and they were unresponsive to our needs (which were basic to the number of people on our reservation). They never fixed the lock. There was mold around all the handrails in the shower, and all the hand towel racks were rusted out. We responded to texts from them, stopped at the front desk to speak to people, and emailed. I would never recommend this hotel to anyone.
- Q3453FCalisonn (2/5): The WORST hotel stay ever - We waited for 15 minutes to check in due to no one being at the front desk. Once we got to our room we discovered the awfully uncomfortable bed. The carpet was sticky. The hotel had bees every where. We did not even eat breakfast due to it being so bad. The room was not cleaned properly and was overall discussing. I will not even speak about the pool it was that bad. Overall I am grossed out and am so glad it was only a one night say.
- wilson (6/5): - Really showing its age! Shower was in bad shape along with room.
- Melissa (4/5): - The rooms are disgusting!! Sheets for the pull out couch had old blood stains on them, mold on the shower and shower curtains, furniture and nightstands were dirty and had not been wiped down or cleaned. Just gross!!
- Kristin (10/5): - This location was excellent. Will definitely be returning.
- Motley (6/5): Pleasant - Pillows
- Verified traveler (4/5): - I could hear someone walking in room above be. Apparently some work was being done past 10pm one night. And i was getting whiffs of sewage periodically throughout the evening. And floor was squeaking when i walk. Bed was comfortable and check in/out service was great.
- Daleeshia (2/5): - Did not get the opportunity to stay at or see the Home to Home Suites in Prattville. Unfortunately my vehicle left me stranded, even though I did attempt to cancel the reservation. I was late and the institution was unable to assist. I did purchase the travel insurance via Expedia and again was denied. The travel insurance does not cover personal vehicle use. Representatives at Home to Home were unwavering and I was not able to get my $261.02 refunded. Not to customer friendly
- Jean Paul (10/5): - Breakfast was great, they served bacon, eggs, make your own waffle, coffee and juice! The staff was polite, friendly, and with a smile.
- Verified traveler (4/5): Dirty - Very dirty. Linens were clean, but dirty fingerprints everywhere. Dishes in kitchenette had splattered food on them. Toilet had a cracked top and one working flush button. No hand soap provided in bathroom. The bathroom door was broken and did not close properly. Rust on fridge, door, etc.
- josS6198KG (10/5): Jeremiah on the spot - Well, I thought I was going to be “that “ neighbor in the hotel that had to manhandle and slam the door shut during my stay but- Jeremiah came to the rescue. Just wanted to say- it was refreshing to have Jeremiah The Maintenance man come by and quickly diagnose the problem with my door and fix it. I really appreciate it! Your friendliness was a bonus! Definitely a rockstar employee.
- Anna (10/5): A wonderful nights stay - Great location for shopping and restaurants. Very well kept hotel, appreciated the EV chargers and staff. Spacious hotel room, wonderful complimentary breakfast. Would recommend!
- Serra (8/5): Roomy and Clean but furniture very worn - The room was spacious and the bed super comfy. The only issue is that the rest of the furniture was very worn and the kitchen only had one spoon and no forks. The staff was nice however our room wasn’t ready for an hour after normal check in.
- Michael (4/5): - This location was just okay. They did not have any paper towels in the room, nor were the warming unit and skillet available, despite the sign in the room indicating that these could be obtained from the front desk. When I went to the front desk to request paper towels and the warming unit and skillet, I was informed that there were no paper towels available and that the warming units and skillets were not functioning properly. This was very disappointing, especially given the indication that these items should be available. Additionally, the kitchen area had limited items to use. As a result of these inconveniences, we ended up going out to pick up dinner.
- Verified traveler (4/5): - Loud
- Verified traveler (8/5): Luxury style at Reasonable prices - This was a nice travel stay experience I would recommend others to experience this hotel!
- Valerie (8/5): - Na
- Gordon (10/5): - Clean and convenient to resturants
- Tamara (8/5): - Nice hotel. Could use a little updating and the breakfast offerings could be enhanced a bit. Pluses: Friendly staff, adequate towels/ wash cloths, bed comfortable enough. good location near lots of shopping and entertainment.
- Carl (6/5): - The eggs served at this brand of Hilton are premade cheese omelets and are barely edible. The sausages were lacking. For a 5 day trip where nothing changed on the buffet it was hard to choke down. The rooms need some investment with carpet and furniture changes. Staff was fabulous. Location is great. If it was cheap enough yes I’d be back
- Hegna (9/5): Superb -
- Kathleen (10/5): - It is noticeably beat up in corners and walls in halls. But carpet looks clean, rooms clean, staff was great. Good place for a night or a few nights.
- Ashton (10/5): - Very friendly people
- Terri (6/5): False advertising - We chose that particular hotel because it was pet friendly, offered a game room and a heated indoor AND outdoor pool. The only amenities they had were a heated outdoor pool and their “game room” was a few old puzzles on a bookshelf in the lobby. The breakfast was not terrible but I’ve had much better. To be fair, we did not get there as soon as they served so it’d been out for a bit. The heated outdoor pool was nice. It was about 55-60 degrees outside at night and the pool was like bath water, very relaxing. The room was very roomy and clean. They have a nice spot for pets to relieve themselves. Staff were excellent and very helpful. I was disappointed that the amenities listed on the website weren’t at this hotel; maybe just a common template for the chain? I would stay here again, but only if another hotel didn’t have the amenities I want.
- Megan (4/5): - The sheets were stained and unchanged. Front desk had a partial set of sheets for me to change our own linens. Counters hadn’t been washed and last guests dishes were in the suite’s dishwasher. No carts for luggage. Guest phone had no cord and thermostats were nonfunctional. Arrived late with children and it was hard. Won’t stay again.
- Steve (9/5): Superb -
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