Hampton Inn Wilmington Downtown
Location: 225 Grace Street , Wilmington, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location and Nearby Attractions
Hampton Inn Wilmington Downtown is ideally located near popular attractions such as Thalian Hall and Bellamy Mansion Museum of History and Design Arts. Guests can also easily visit USS North Carolina and Arlie Gardens.
Fantastic Amenities
Enjoy the convenience of an indoor pool, fitness centre, and a 24-hour front desk during your stay. Start your day with a delicious buffet, continental, or American breakfast offered at the property.
Business and Leisure Facilities
The hotel offers a business centre for corporate guests and vending machines with snacks and drinks for your convenience. Make sure to visit Carolina Beach Boardwalk Amusement Park just 25 km away.
Book your stay at Hampton Inn Wilmington Downtown for a memorable experience!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Board games/puzzles
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
- Swimming nearby
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Queen Room with Two Queen Beds (4 Adults)
This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Microwave
-
Queen Studio Suite with Two Queen Beds - Non-Smoking
This studio features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Seating Area
- Microwave
- Sofa bed
-
Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)
2 Queen Beds
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
- Desk chair
-
Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)
2 Queen Beds
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Roll-in shower
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (w/ wetbar)
2 Queen Beds
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, queen sofa bed, and free newspaper
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Microwave
-
King Room - Mobility Access/Non-Smoking
This double room offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Microwave
-
Room, 1 King Bed, Refrigerator
1 King Bed
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)
1 King Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, queen sofa bed, and free newspaper
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
- Desk chair
-
Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen Beds
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Room, 1 King Bed, Accessible, Non Smoking (w/ bathtub)
1 King Bed
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
- Desk chair
-
Room, 1 King Bed, Accessible, Non Smoking (hearing acc)
1 King Bed
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)
1 King Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, queen sofa bed, and free newspaper
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
King Studio Suite - Non Smoking
This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Seating Area
- Microwave
- Sofa bed
-
King Room - Non-Smoking
This triple room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Microwave
-
King Room - Hearing Access/Non-Smoking
This double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Microwave
Guest Reviews
- Roberts (10/5): -
- Debbie (6/5): Great spot in a central location with easy access to Front Street and waterway! - Nice room, clean environment, great location Roll up blind in room did not work so could not get sunlight or natural light in the room.
- Hberga320 (10/5): Great help - Ron the valet was awesome. He helped explain how to get to the USS North Carolina.
- MetalMikeLaw (10/5): Ron is the MAN - Ron at valet was FANTASTIC Informative and friendly, and REALLY helpful
- jamiecU6083BM (10/5): Great stay - Hotel was easy and great location. Ron the valet was the BEST- quick, friendly, and full of great stories- a Wilmington original.
- Joseph (10/5): Very good! - Breakfast good. Thank you for the gluten free items.
- W656AZmarcusw (10/5): Ron - Ron is such an awesome guy. Very personable and genuine. Hampton INN should be very thankful they have a guy like Ron working for them.
- isisl215 (6/5): Average Hotel - Room was not as clean as other Hampton Inn’s I’ve been too. There was hair in the bathroom, shower, couches and bed. End table surfaces felt sticky. Parking is not convenient at all. You either pay daily for city parking or pay valet parking. I was surprised to find that this hotel did not have designated parking spaces. The valet attendants were very nice, always got my car in a timely manner. Ron, the valet attendant was very nice. Also no amenities for dogs. No designated areas for pets. Front office staff did not provide any welcome kits for pets staying. I’ve stayed at other Hampton hotels and they always gave treats, door hanger and poop bags for your pet.
- teresawO5489QT (10/5): Valet was exceptional - Ron was our valet, and he was kind, cautious, and quick each time. Thank you to the entire staff.
- allisonsU6614FR (10/5): Ron was very helpful! - Ron was so nice and very helpful! We had issues with the app and he was able to help us through everything, and he went out of his way to help with our loading!
- Lana (7/5): - The air conditioning sounded like a motorcycle was driving through our room every time it came on. Awful!!!!
- Alan (2/5): It was very noisy at night, not enough service for the price. - Typical with breakfast included Room could have been cleaner. Do away with no room service before the 3rd day of your stay.
- lisaleilani79 (10/5): Great stay! - Ron in valet was absolutely fantastic! From the moment we arrived, his great personality stood out, friendly, welcoming and genuinely kind. He provided A+ service, handling everything quickly and professionally while making us feel taken care of. It’s rare to come across someone who combines efficiency with such a positive attitude.
- Z7853WEcarlosd (10/5): Trio ETS - Great location, staff and valet service was really helpful on all cylinders.
- Guest (10/5): -
- Jessica (7/5): - The bathroom was nice, and many outlets for charging devices. Minor damages around the room and there is no parking lot.
- Janice (7/5): -
- amyfR6640PU (10/5): Excellent - customer service Ron was so helpful
- Charlotte (9/5): -
- Edith (10/5): Gros coup de cœur pour la ville et l’hôtel - Tout Rien
- Tracey (4/5): - . The curtains were broke. Could not lift the big blind up to see outside. The fan in bathroom didn’t work
- Lisa (8/5): A great overall experience - The location was perfect!!! You could walk to all the restaurants and stores. The room was very spacious and the staff was very friendly. We had items in our car that we had to leave in there for the weekend and the car was safe at all times with the parking attendants. Whenever we wanted our car we just sent a text and it was there when we came down. The little lounge was very nice in the morning to have a little something and just relax
- Autumn (10/5): -
- Evan (9/5): Good value, nice looking place - Didn’t have breakfast. Room was very nice. Clean and updated. Close to where we needed to be. Shower was not very hot even when fully cranked up
- GoPlaces43199617345 (10/5): Valet makes the stay a great experience - It is best to use valet parking here and Ron has made the experience seamless and pleasant! He is personable and offers great service. Thank you Ron!
- Audra (10/5): Our stay was fabulous! I've already recommended the hotel to several people! - Everything! The staff was friendly and very helpful. They very accommodating, anticipated my needs, and made sure that they helped me with everything. Jalisa at the front desk, the head of housekeeping, the valet gentleman, and the young lady at the desk at night were the best. I would definitely stay there again! Breakfast was ok - I would have liked a choice of breakfast meat. Only turkey sausage was available. The grits were not good. But, with the other choices, this was ok.
- cozcreationsart (10/5): Wonderful experience. - We had our second annual art retreat here. It was a perfect experience. Andi Carter and staff took amazing care of us all. The location was perfect for all that downtown Wilmington has to offer. We were always greeted with big smiles from the front desk to the kitchen staff. The conference room was equipped with all that we requested. Our rooms were at an amazing rate, comfortable and clean. I cant wait to do it with you again in a few months. Thank you Andi Carter and staff. Cathleen Coz Creations Art.
- Donald (8/5): -
- Martin (9/5): Zakelijk verblijf - Netjes , vriendelijk personeel Nvt
- Paolo (4/5): Sunday-Monday staff wonderful, friendly, helpful. Hotel is outdated. Downstairs furniture needs replacing and rooms need - The two ladies who checked us in and were there the first two days were absolutely wonderful. Breakfast was fine - but…. Parking minus the garage worked out just fine with the help of the ladies at the desk. Hotel was conveniently located. Seemed safe. The biggest problem- which can also be found in Google reviews - the room 404 was WET. Maybe this is normal for the beach - but not for midtown. We felt as if the air was not clean. The carpets were not clean- which made the whole feeling dirty. Bathtub has mold growing. Breakfast day 1 was fine. However I noticed day 2, that spoons weren’t replenished- and the sugar still had the same deep dip from day 1. Items weren’t refilled and seeming fresh. The oatmeal and grits were good- but my husband expressed disappointment in the eggs, biscuit, and ham. We checked out a day early - the girl who checked us out -didn’t ask why. Or I would have told her. Andi came by while we were eating breakfast and asked about our stay- sorry Andi- but that was not the time to ask. I had too much to say.
- MARTHA (9/5): short -
- William (9/5): -
- Davis (10/5): -
- Kadeem (8/5): -
- jeremiah (9/5): -
- Ruben (10/5): -
- David (9/5): - Very nice Parking
- rhonda (10/5): You should select this location for visiting downtown Wilmington very close to the theatre - Great location. Clean. With happy staff All was good
- Precious (1/5): - The heat did not work. My room was very cold. My two nights there I had trash in my room on the floor and no one can find my daughter‘s jacket. Whoever they have as a housekeeper supervisor, they need to fire them and they need to find the housekeepers that works there because it’s no way that someone left a big old box of pizza up on underneath my table and other tops and stuff like that up underneath the table as well, so yeah, they need to fire them and whoever stole my daughter jacket. I hope they have fun with it.
- Vincent (9/5): -
- Andrea (10/5): -
- Donna (9/5): -
- Kenneth (10/5): Excellent -
- Franklin (6/5): -
- Christine (8/5): -
- April (10/5): Location, staff awesome - All good. Location was great, staff was exceptional arriving and leaving Have nothing to complain qbout
- Shanetta (4/5): Not good customer service - The location The staff and housekeeping
- Mata (8/5): - complimentary breakfast, and close to everything Pool was closed during our stay, and that’s what the kids were looking forward to.
- Nichole (10/5): Highly recommend this hotel - I really enjoyed staying in this hotel. It was very clean,, quiet, and I had no problems at all while staying here. The front clerk, Michaeux, was very welcoming and was very informative. The type of service he gave was something you'd see at a 5 star hotel. The only thing that I didn't like about my stay was that I had to leave so soon.
- Chris (7/5): - The rooms lights were broken in the bathroom. The rooms lighting in general was terrible. The value was just not there. This is a basic hotel and they price gouged during the off season to take advantage of military members having an event nearby. This is not a $300+ dollar a night room.
- Lester (8/5): -
- Ava (9/5): - Good location in the downtown area
- 818tristeng (10/5): Nice place to stay - Everything was great, parking is a little pricy but being in a downtown area it is to be expected. Staff was very friendly and helpful.
- Robinson (10/5): -
- Galia (7/5): - Great location. Comfortable beds. It looked pretty clean. It worked well for a one night stay. Bathroom needs upgrade. There was no shower curtain.
- James (10/5): - Staff and valet service could not have been better, I highly recommend this hotel . Also, once you park there is not need to retrieve your vehicle because of walking distance to the riverfront and several first class restaurants and businesses.
- Coastal734232 (10/5): Welcoming and friendly - My mom and I pulled up and were immediately greeted by McCabe the valet, who was friendly and kind. Even though we said we were not doing valet he insisted on bringing up our bags to our room with no expectation. McCabe is the ultimate customer service representative that any company would be grateful to have!!
- ryanwR3734ON (10/5): Review - Mccabe had great service - would visit again. He did a great job helping me with my car. Very well at greeting and helping with my bags
- Kathy (10/5): - Super fantastic everything
- Donna (10/5): Great Place to Stay - Clean, comfortable room, friendly staff, within walking distance to shops and restaurants. I have stayed here many times and have never been disappointed. I highly recommend it to anyone wanting to stay in the downtown area.
- luciano (10/5): -
- Lisa (10/5): -
- Lise (10/5): - Clean and well appointed room and lobby. A very delicious breakfast with a decent selection of foods. Staff was helpful and very personable.
- Claudia (8/5): Gutes Hotel mit guter Lahe zum Riverwalk - Nettes Personal und sauberes Zimmer! Sehr gute Betten und gutes amerikanisches Frühstück.
- Courtney (4/5): - Bathroom had mold stains and hairs in the shower
- David (4/5): - A lot of booking issues. Poor experience… never have I booked a room and arrived to front desk saying the room I booked is not available. Then I get the room go out for a few hours and come back to someone being in my room. UNSAT…..
- Paul (10/5): - No on-site parking had to use parking garage down the street. Excellent breakfast clean room, would stay again!
- Valerie (6/5): Good for a short stay. - Good location. Breakfast was ok. Chief engineer saw us struggling to get in our room. Identified a fault with the card reader and fixed very quickly. Really very appreciated. Other staff friendly and helpful too. Cleaning every other day. Bathroom a bit tired.
- denise (10/5): Wilmington overnight - Great location for walking waterfront. Clean and bright room and common ares. Good breakfast selection. Very friendly staff.
- Afzana (10/5): - Wonderful as always!
- David (2/5): - They had a beeping smoke and would not change the battery for 2 of my 3 nights.
- Ikita (10/5): My stay was excellent as always and I love the valet service and everything was in walking distance - The location was excellent and customer service was great and pleasant. The room was excellent as always 👌 The breakfast wasn't good due, to the fact there was no meat choices available. The bagels crumbled when pulled apart to be toasted
- carlospW53UX (6/5): 1st total let down at a Hampton Inn - Let me start with the good: • The hotel is in a very central location in downtown with easy access to everything • Free street parking on the weekend • Breakfast staff was really helpful Now the bad: • This is the first time that we had to try 4 rooms before one was clean or ready for us. The first room we were assigned to had people in it. The second room that we were assigned to was dirty – toilet still had pee stains. The third room had a maintenance issue – the AC/Heater was broken. Finally, the 4th room worked • It is worth noting that until the 2nd room failed, the front desk person had yet to apologize to us for the inconvenience and the lack of attention to the rooms. The front desk took ownership of the issue in the 3rd room, but still not much more than a “sorry” was given. We were just told to email the hotel management • Construction taking place right in front of the hotel. Luckily, they did not work during the one night we stayed but made the parking somewhat less than trustworthy This is not a bad or good but an FYI, parking is valet only. You can try to find parking but it is downtown Wilmington so these will be a few and far between Sadly, I have to stay at this hotel again as it is part of the “approved hotels” for my kid’s soccer league/season, so my intent of this review is for the status of the property and the service to improve for my next stay (and other guests) in the future.
- Charles (6/5): Wilmington NC - Hotel location very good. The breakfast was horrible. One day they were out of everything but coffee
- Wight (10/5): Wonderful - Mrs.Sara and Mrs.Jeanae did a wonderful job with helping out our needs at the hotel. The breakfast was good and the customer service was even better. A+ N/A
- Verified traveler (2/5): I wish I could give 0 starts - In its entirety, this was one of the worst hotel experiences I’ve ever had. It began with a front desk error: I received a call claiming they hadn’t charged the incidental fee, go down, upon checking, I discovered they had actually double-charged the room rate. The staff couldn’t figure out how to fix it and told me to go about my day while they sorted it out. Instead, I was woken up at 10 PM with another call same issue, forcing me to get dressed and go downstairs to resolve it. The next day, our room keys stopped working after just 24 hours. Another trip to the front desk. Then we returned to an unserviced room — no fresh towels, no cleaning — which meant yet another visit to the front desk just to get towels. After a nice night out, we returned to find multiple smears of fecal matter directly in front of our door — three large ones and several smaller ones. The stench was overwhelming and absolutely revolting. We asked to be moved to a new room. Despite multiple booking sites showing availability, the front desk insisted there were no rooms available. Corporate was no help either, telling us to contact Hotels.com. Hotels.com is still working on the issue, but we couldn’t wait to leave. The cleaning crew spent an hour outside our room with industrial vacuums and solvents. By morning, the major stains were gone, but smaller ones down the hall remained visible. Failure on every level, customer service, cleanliness, professionalism, and basic hospitality. Never again.
- Melissa (6/5): - We enjoyed the location and walkability of the area. When we checked in it was evident the bathtub had not been cleaned. The front desk receptionist offered to move us but when she checked there were no available rooms. The ladies at the front desk were very friendly and helpful. Unfortunately though our room, specifically the bathroom, was not up to standard.
- Amber (10/5): - There is no parking at this hotel however, they offer valet for $29 a night +7 dollars for SUV. Or truck. Which is a terrible. You can use the city meters for parking and it’s three dollars an hour from 6 PM to 9 AM. It is free. We were fortunate to find a city meter right in front of the hotel that we pulled into check in. We ended up staying in that spot and only cost us $15 to park with the city meter. The hotel location is excellent for walking tons of shops and restaurants within them blocks. Great continental breakfast. Clean hotel and friendly staff.
- Lakeisha (8/5): - We only stayed one night. Only issue was a little mold atound the bath tub.
- Wes (8/5): - the parking garage was closed to construction. had to park 2 blocks away.
- Scott (5/5): Ok, nothing to ever want me to come back or suggest it as a location - Door would not close or open with out a lot of force. Very difficult experience. Bathroom had no fan and black mold in the shower. Breakfast was very limited, no fruit the second day. Parking was horrible and it had to be a valet. The breakfast, had something out in the afternoon or evening like other Hamptons do. This was way below the food standard and room cleanliness of any other Hamptons I have been in
- yehiel (9/5): Good 👍 -
- Samantha (8/5): -
- geifried09 (2/5): Nice hotel but NO PARKING - Hotel is nice, staff nice, location very good. BUT THERE IS NO PARKING. Only valet service at $29 oer day. OK if you arrive by bus or walking.
- Markus (9/5): Eigentlich Gut - Zimmer war sauber und komfortabel große Frühstück Auswahl Die Lage ist ok aber nicht genügt Parkplätze für alle Hotel Gäste musste 30 Minuten Parkplatz suchen
- Madison (10/5): - Only real downside is Valet only but loved our stay
- vala750 (2/5): Do not recommend - Very disappointing! This hotel has changed over the years for the worse. No housekeeper for a 4 day stay and no towels at the front desk. Toilet needs replacing. Shower had chipped paint and made a load noice. Beds ok. Pillows not so much. Parking deck that’s right across the street was closed so no choice but to pay the $30/day valet. The valet guys were great though (outside company) so they were worth it. Embarrassed that I have recommended this hotel several times. It was great in the past. There are too many other great hotels in this area to stay here and this is not what I expect from a Hilton hotel
- kathleen (8/5): It was very nice - Very nice N/a
- jpape_titusville (6/5): Request Room Away from Construction and expect to pay a bit for parking - Standard Hampton Inn, with very clean and comfortable room with an excellent location. Although it was not a busy time, we were placed in a room right across the street from the new library which had constant and heavy construction noise all day. In addition, the hotel is in the direct flight path of a nearby airport which includes fast moving and very loud military jets that typically flew three at a time until about 10pm. For us, the worst part is mirrored in many of the reviews but we did not fully grasp the issue, and that is the parking. There are few options. Valet or parking in a garage a block away. The Valet was $29/night and parking in the garage was $10 every time you depart the garage. If you find one on the street (rare), it must be vacated very early in the morning. My husband has MS so hiking to a garage is not feasible and me doing it by myself late at night was not desired so we chose the valet and for two nights that cast us an extra $75 with tips and a wait of 5 - 10 minutes each time to get the car. The breakfast was the normal fare. Very few options for someone that can not have dairy, and the cheerio dispenser was broken, so a cup of raisin brand it is...
- Sarah (4/5): - Multiple poor quality experiences during my stay that were not addressed - would not choose to stay here again!
- Steven (1/5): This was not pleasant stay and our money should be refunded! - Only the location As a handicap I was charged for valet parking that’s disgusting!!! So was the morning poor breakfast out of almost everything the lady was too busy with her personal phone call then displayed the food !!! After we returned from dinner our room was flooded from rain and we have to change the room !!!!
- Nicole (2/5): - Check in time was 3:00. We arrived close to 4:00 and were told our rooms wouldn’t be ready for another hour because housekeeping was behind. No solution was offered as to what to do about parking or luggage. The air conditioning was broken in the lobby, so it was stifling hot. Then, I was told we only booked one room when we had booked two. The front desk staff was not helpful at all. In addition, my brother in law arrived in his room to see the toilet filled with feces. I would never stay here again.
- emmaq550 (2/5): This is your warning. - We got here at 3pm for check in (the time we were supposed to). We originally came in at 1pm but there were not any rooms yet, which is no big deal. It is currently 4:55pm, we have not gotten our room, along with many other people upset guests. We’ve been waiting in a non air conditioned lobby for nearly two hours. The front desk people were also extremely rude, until it was mentioned that we work for Hilton. I can’t give a review on the room, because we haven’t even gotten it yet! Please don’t come here.
- CGsurf72 (4/5): Old and dirty - The Parking is bad. The hotel is old and dated. The Staff uninterested. The Bathroom was dirty. The AC worked well. The Bed was ok. The Wi-fi was slow. I Expected more from Hilton. I would recommend staying at the Hotel Ballast which is another Hilton property downtown. It was booked when I was planning to stay
- Linda (10/5): - The staff was kind and tried to please everyone. The facility was clean and comfortable! Sliding closet door /bathroom door was not the best idea if someone is trying to get into the closet and someone trying to get out of the bathroom!
- 296silvanuss (10/5): - good valet service, order car about 15 minutes in advance in mornings, especially fridays when business travelers are checking out.
- Laura (6/5): - No dining or bar/restaurant facilities. Pool advertising misleading. Just an over-sized bathtub. Also, didn't look clean. Lots of what looked like sand on the pool bottom.
- gregvI9539IU (8/5): I’ll be back at least once more - Beds very comfortable. Maid service was not present during my 3 day stay. Breakfast offering was very limited. Only apples for fruit. Grant the Valet attendant was very helpful
- Stephen (10/5): - We enjoyed our stay at Hampton Inn Downtown Wilmington very much.
- Jessica (6/5): - Construction outside. Woke up to a leaf blower at 730 am on a Saturday
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