Shota@Rustaveli Boutique hotel

Location: Shevchenko Street No1, entrance from Chichinadze St., Tbilisi, 0108, Tbilisi, GE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Concierge service
• Elevator
• Fitness facilities
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Free newspapers in lobby
• Smoke-free property
• Tours/ticket assistance
• Airport transportation - pickup (surcharge)
• Banquet hall
• Accessible airport shuttle
• No accessible airport shuttle

Rooms Available

• Twin Room (Traveler's)

  2 Twin Beds OR 1 King Bed

  247 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe, desk, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Pillow menu
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided

• Suite

  1 King Bed

  355 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and free toiletries

  Practical - Safe, queen sofa bed, and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Sofa bed
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Pillow menu
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided

• Double Room (Relaxation Room)

  1 Double Bed

  355 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries

  Practical - Free local calls, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and climate-controlled heating

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Pillow menu
  • Free cribs/infant beds
  • Bedsheets provided

• Deluxe Suite

  1 King Bed and 1 Twin Sofa Bed

  495 sq feet

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryer

  Practical - Laptop workspace, queen sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Electric kettle
  • Sofa bed
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Pillow menu
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace

• Double Room (Traveler's)

  1 Double Bed

  247 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Pillow menu
  • Free cribs/infant beds
  • Bedsheets provided

Guest Reviews

• Leacroft (10/5): Stylish and comfortable in the heart of the city - A lovely hotel that combines stylish decor with comfort in a great location. The rooms and public areas are beautifully designed so this hotel will appeal to all design fans. My room was huge, with a very comfy bed and a great shower plus plenty of space. There was a good selection of breakfast items. Staff were helpful. The location is ideal, being just off Rustaveli Avenue, near the parliament building, just a 10 minute walk from Freedom Square and about the same from Rose Revolution Square. There are lots of cafes, restaurants and shops within a couple of minutes’ walk of the hotel.
• KarenInSF (10/5): Loved it!!! - Really a prefect stay. Kind staff, clean (huge), stylish room with a proper king sized bed. Very comfortable. Loved the decor. The breakfast was top notch - not a generic buffet. And as an added bonus, the do not disturb sign was the cutest I’ve ever seen. I will 100% book again when I return to Tbilisi.
• ash05d (10/5): A Chic Boutique Escape in Tbilisi’s Posh Area - We stayed at Shota Rustaveli Boutique Hotel in Tbilisi, last year in October 2024 and thoroughly enjoyed our stay. The hotel is in a very clean, neat, and somewhat posh area, right in the city center, with many fancy restaurants nearby. There’s a shopping mall close by, perfect for last-minute shopping, as well as numerous souvenir shops. During our stay, there was a protest in front of the Parliament, but it didn’t affect the calm atmosphere of the hotel. The hotel design is minimalistic, chic, and stylish. Our room was spacious, with a beautiful, modern washroom featuring a shower and a bathtub—ours was a see-through style, which looked stunning. We had a small private balcony attached to the room, which was a lovely touch. The room was on the same floor as the reception, making it very convenient. Overall, the large room and big washroom with minimalistic décor were definite highlights. The area has some amazing restaurants. We particularly loved a famous restaurant nearby with an extensive wine collection, as well as another popular pasta chain. The hotel’s own Italian restaurant is a bit expensive but absolutely worth it—the Pumpkin Soup is a must-try. For breakfast, they have a rotating “dish of the day”; we tried the cottage cheese pancakes, which were out of this world. The staff were polite, though not overly friendly, and the hotel is exceptionally well-maintained and clean throughout. Overall, I really enjoyed our stay at Shota Rustaveli Boutique Hotel—spacious rooms, luxurious washrooms, excellent design, and a prime posh location make it a memorable choice in Tbilisi.
• Gary (10/5): - Breakfast was very good, room was really nice.
• Eduard (10/5): - Perfect place to stay! Stylish, clean, and in a convenient location. The swimming pool was lovely, and the breakfast was excellent.
• masouds267 (10/5): Brilliant - Fantastic, That’s one word that describes this boutique hotel. The location is brilliant, Right in the middle of Rustavelli avenue and nearby liberty Square and metro station.The rooms were absolutely wonderful and fabulous (spacious, beautifully designed, and exceptionally comfortable). The beds are super comfortable. The decor is uncluttered. The staff is so helpful and sweet. The buffet breakfast was so yum and wholesome. I had a fantastic stay at the Shota Rustaveli Boutique Hotel. A special thanks to Gvantsa at reception. Shota Rustaveli Boutique Hotel truly offers a blend of elegance, comfort, and outstanding hospitality. I highly recommend this hotel and look forward to staying here again on my next visit!
• GHAZAL (10/5): - Like
• binnstrips (10/5): Perfect stay - Perfect. That’s one word that describes our stay here. The location is brilliant. Right in the middle of Rustavelli avenue, behind the parliament and walking distance to old town and all the touristy things to do and also to the metro station. The rooms are fabulous. The beds are super comfortable. The decor is uncluttered and scandi style. The heated pool and gym looked great, we didn’t have time to use them. The staff is so helpful and sweet. We stayed here 6 nights and loved it. My only little criticism, the buffet breakfast was so yum and wholesome but it was exactly the same every day. Nothing changed on the menu. It can be a little monotonous on longer trips. But it’s a small thing. Also the restaurant (though listed as a top restaurant in the area) was only open for breakfast and no one told us this when we checked in. We actually once walked back to the hotel hoping to have lunch there, realised it was closed and had to find another place. Whatever we did eat was great. Also they were so sweet to realise it was my birthday and put a little surprise of a bottle of wine and a snack platter in the room to make the evening special. Also our room on the ground floor was huge. And had a nice big sit out too.
• Kalpesh_Mumbai (6/5): Nice boutique hotel but the room a dampener - Shota@Rustaveli is a nice little boutique hotel right next to the parliament, spacious room with an indoor swimming pool and sauna, with good breakfast too. But a big dampener for room 102 was the weird design of the bathroom. The shower area simply didn't have a door. A family room booked on triple occupancy that has no door on the shower zone - how absurd is that. Highlighting the issue to the manager at the reception also didn't help. We got the usual response - can't do anything, can't change rooms as we are fully booked etc. But then why allocate such a room for a triple occupancy family booking in the first place? Strange.
• shelly (10/5): - Wonderful, hotel in a quiet area of town. Of note, its very near the parliament where demonstrations are held each night.
• Parnian (10/5): - We loved the location and our suite. The staff was very helpfull and nice.
• Geraldine (10/5): - Lovely hotel. Really clean. Bed really comfortable. Staff very helpful and friendly. Good location
• Nik (10/5): - Excellent staff, clean and spacious rooms
• Lisa (10/5): - Gorgeous hotel in a great, central location very close to Fine Art Museum. Lovely staff. So clean. I'd definitely stay again
• Armenuhi (10/5): - I like everything in this hotel Everything is perfect
• Alevssia (10/5): - Everything was great
• Dustin (10/5): - Very spacious room! Easy to walk to most sights in Tbilisi from this location.
• nsakhai (10/5): Exceptional Stay at Shota Rustaveli Boutique Hotel - I had a fantastic stay at the Shota Rustaveli Boutique Hotel! The rooms were absolutely wonderful—spacious, beautifully designed, and exceptionally comfortable. The hotel's location near the Parliament is unbeatable, providing easy access to key attractions in the city. A special thanks to Gocha and Lili at reception, who went above and beyond to ensure my stay was perfect. Despite my early check-in, they worked tirelessly to find a great room for me, and their warm and accommodating service made all the difference. Shota Rustaveli Boutique Hotel truly offers a blend of elegance, comfort, and outstanding hospitality. I highly recommend this hotel and look forward to staying here again on my next visit!
• Mobile60263661765 (10/5): Perfect - It was magnificent boutique hotel in great location, and in the heart of the city, beautiful rooms with interesting choice of high end materials, very good breakfast, helpful staff, really o great place to stay if you are in Tbilisi. I was 100% satisfied.
• waynetN1059DJ (10/5): Another Great Stay - This was my fourth stay at this hotel, and I was once again more than satisfied with all aspects. On checking in I was upgraded to a room with a large bath, which was extremely pleasant. The balcony looked onto a quiet area so I was able to drink a glass of Georgian wine in peace after a long journey. The staff at Reception were very helpful with booking transport. Service and food at the restaurant downstairs was a delight. I strongly recommend this hotel.
• Mstislav (10/5): - Nice spot, highly recommend
• Cynthia (10/5): Great option in Tbilisi center - Very cute boutique hotel. Excellent location just by the Parliament. Very central but yet quiet. Clean. Friendly. Modern. Just perfect. Very good breakfast.
• Mark (10/5): - Convenient locations just off one of the main streets in Tiblisi. Really modern inside and comfortable.
• Rajaee (10/5): - Very nice quiet,clean, and calm place to stay, close to everything and convenient,respectful and friendly front desk staff, I recommend this hotel in Tiblisi to everyone, and definitely will come back again
• Aytan (10/5): - Overall, this a nice hotel next to the Parliament. We were supposed to get VIP room- which we didn’t get
• Asaf (10/5): - Great location, quiet and clean.
• Olga (10/5): One of the best hotel - One of the best hotel which I stay, perfect service, very clean and calm atmosphere
• carlamQ2 (10/5): great boutique hotel with lots of character - magnificent boutique hotel in great location, very elegant building, quiet but in the heart of the city, beautiful rooms with interesting choice of high end materials, very good breakfast, helpful staff, really a great place to stay if you are in Tbilisi much better than the international hotel chains
• Armenuhi (10/5): - Excellent
• Rory (10/5): - Great hotel located right next to the Parliment building so very convenient to the heart of the city center. Awesome employees were very helpful. The room is more spacioius than I expected. Five stars all the way!
• Nicole (8/5): - Unfortunately I was in room on 2nd floor........in the evening there was loud music in restaurant which disrupted sleep! Be careful to ask for high floor room if you are sensitive to quiet for sleep!
• proudmary_11 (10/5): Fabulous - We absolutely loved this boutique hotel. Beautifully decorated, well stocked, large rooms and spotlessly clean. Staff were very accommodating and helpful. Breakfast was buffet continental then al a cart. All excellent. Would highly recommend
• Jeff (10/5): - Nice quiet room
• Bjgw5204 (10/5): so good we visited twice - Stayed at this boutique hotel on 2 occasions as part of our group tour of the Caucasus and it was fantastic. Loved the modern decor, the rooms were spotless and spacious. the breakfast choice was truly amazing great choice of hot and cold food including local food. The hotel was in a perfect location close to so many of the sights but in a quiet street. the restaurant offered a discount to residents and was value for money with an excellent selection and generous proportions. Highly recommended
• anatoly (10/5): - Location, location, and location! Great rooms
• 796JohnL796 (10/5): A must-stay for Tbilisi! - This is a very nice, modern hotel with a great location--right off Rustaveli Avenue, which is the 'main drag' for Tbilisi, close to restaurants, shops and sightseeing opportunities. The staff is friendly, the rooms large, clean and modern. The ancillary services, like the on-site restaurant and laundry work well. Have stayed there 4 nights. Very reasonable prices for the quality.
• Jupiter81 (10/5): Excellent boutique hotel - This is a great and lovely boutique; located in the very centre of Tbilisi besides the parliament (very convenient to go everywhere). The place has warm interiors, very nice designed and decor. The rooms has enough space, very comfortable with all the necessary amenities both in the room and bathroom. The breakfast is outstanding; the best we had in our tour in Georgia and Armenia. Many, many things sweet and salad, fruits etc. including sparkling wine ... The staff is kind and supportive. Prices are very good. Totally recommended.
• Awatef (10/5): Very pleasant - Was amazing staying very calm and big room close to mall and other places
• Richard (6/5): - This hotel is a triumph of design over functionality. Must have been done by somebody who never used the things they designed. Almost everything, from bathroom to lighting to the safe, extremely difficult to make work. Also 150 metres up a very steep hill. Hot breakfast a waste of money. Buffet kind of OK. Cleaning and duvets first class.
• Hugo (8/5): - Excellent location and staff was superb ! Salome was super friendly and helpful
• Gregory (10/5): - Hotel was very clean. Rooms were spacious. Bed was large and comfy. Rooms and hotel were modern. Great overhead shower. Employees were very nice. Great location.
• Tal (10/5): Enjoyed it very much. Clean, comfy and beautiful - Central location, beautiful rooms, very clean and perfect mattresses. We enjoyed our short stay very much
• Akanksha (10/5): - It was a comfortable stay at Shota rustaveli. I stayed there recently with my family and would highly recommend this hotel for anyone travelling alone, with your partner or with your family. The rooms are very clean with house keeping and cleaning done everyday. The hotel has a nice cafe below which is one of the highly rated cafe in the entire tibilisi. The breakfast buffet was amazing but was super expensive than the other places we ate in tibilisi. They seem to have a gym but the gym wasn’t functional in the time we went there. So if you have to do some exercises, then the best things would be the explore the beautiful streets and parks around rustaveli and go for a walk or a run in the neighbourhood. All in all, great stay, great location, and great food. Amenities could have been a little better but no complaints as such for a short stay.
• Kenneth (10/5): - Beautiful big rooms in a great location
• Yoav (10/5): - The Shota rooms are very spacious and elegantly decorated. The bed was super comfortable, and the pillow service (!) was amazing, giving us a chance to specify pillows of our choice. Location is also great for walking, although parking can be tough.
• AAK21 (10/5): Top tier hotel in Tblisi - Stayed here in 2 rooms with wife and kids. For the money an absolutely phenomenal place. Rooms were clean, cool, quiet, and comfortable. They offer a “pillow concierge” service so you can pick a pillow to your liking. The location was amazing - right off of Rustaveli Avenue with a cornucopia of restaurants and bakeries and cafes to pick from. And the breakfast spread was incredibly enjoyable - thought it would have been nice if they’d rotated dishes a little more. Pretty easy to walk to attractions like the old town or the city funicular. I would happily stay there again. We’ve stayed in “fancier” places but for my family, this was one of the best hotel experiences we’ve had
• Shahid (10/5): - Brilliant location and very friendly staff
• Colin (10/5): Lovely - Lovely property and staff, well located
• Colin (10/5): Wonderful. - Staff was kind and helpful. Well located. Lovely property.
• meir (10/5): Excellent hotel and value for money - Excellent hotel and value for money
• Verified traveler (8/5): Highly recommended - Great hotel and location
• kimwillrule (8/5): Very unfortunate series of events - Shota Rustavalli Boutique Hotel, Tbilisi, Georgia: The most luxe of our stay in our whirlwind, super-tiring travels through Azerbaijan, Armenia and Georgia, we were looking forward to well-deserved pampering here and daily warm bath tub soaks. I’m one for authentic reviews so here goes. The start of our stay was terrible. Water was cut off in this part of town - mind you, we were next to the Parliament of Georgia, how dare they. So there was no water for the day. If you have just arrived, smelling far from English Gardens and sweaty, this is the end of your world. We were given mammoth water bottles for wipe downs. Water was up the next day. It isn’t the hotel’s fault, really. However, there were more shortcomings. We had full-day trips out of city and were too exhausted to complain. Our door didn’t open or close easily, like there was a misalignment. Room smells like sewage in the evening. Shower gel ran out and housekeeping didn’t top up. This was mortifying as we had an early day trip out and housekeeping didn’t start till 7.30 am as I was informed via Whatsapp, but reception said 9 am. AC is always parked at room temperature, sometimes warm. Pool, gym and sauna are out too and unannounced on site. I’m listing the litany of crimes so management can sort this out as the poor staff get the lambasting. Gocha was very sweet and explained as much as he could with the water cut-off. Ana was our thumbs-up favorite with 360-service recovery. She arranged for a birthday cake for my son. Also a complimentary bubbly breakfast. Also so kindly extended our check out time (although there was a power cut for a good hour, we were nonetheless grateful). The great merits here are the location – this is smack right in the city, we even stood next to the protestors at Parliament of Georgia. Restaurants, bars, cafes, shopping, museums are all around, within a short walk. There’s 10% discount on dining and free Georgian wine (you’ll be drinking it like water in Georgia). It did all end on a very sweet note – thank you Ana. #eatstylishtravelstylish
• smaranikad (10/5): Charming Boutique Hotel - We stayed at the hotel for about 6 nights and it was a great experience. Location was good. The rooms are spacious and clean. It was extremely easy to check in and check out. The service was very good The highlight was the breakfast and the restaurant service! Food was fresh and delicious. The service was thoughtful and warm. A big shoutout to Bacha and Ana! They made our stay and experience very Memorable:) Also, definitely try the food at their Italian restaurant. It was stunning!
• Ehsan (8/5): Good hotel I general - Very good customer service and a clean hotel close to everything in town. Food wasn't ideal and the housekeeping service wasn't as good as expected.
• HERMAN (10/5): - The breakfast was fabulous, the location very good near the Parliament , in the Old City, close to sightseeing points and restaurants.
• Verified traveler (10/5): Nice and quiet in the middle of Centre - Wonderful room. Perfect location
• Lee (6/5): disappoiting - No room upgrade and the hotel was empty so its annoying when they dont honour VIP status otherwise a great hotel
• Annette (6/5): Not a boutique hotel - Our first room literally faced the demonstration at the Parliament and although this is not the hotel’s fault, given that we were staying 6 nights, allocating us a different room would have made sense. We moved after one totally sleepless night. The breakfast buffet is seriously overpriced as is the airport transfer. Service in the restaurant was surly. The bar and lounge area were not in use. Taps in the sink and shower turn the wrong way and the tap on the sink sprays water everywhere.
• 4567QBC (10/5): A special place with a lot of soul - I have stayed in a lot of hotels and this was one of my favorites because of the service and the local ownership by a local Georgian and their team. The breakfast is one of the best, with delicious Georgian specialties and pastries. The staffing is very generous. The clientele is very interesting with tourists from Israel, Kazakhstan, Russia, and some cultural luminaries. The location is very convenient and not as touristy compared to the old town which we stayed at the second half of our visit. I enjoyed the location as it was near some interesting winding streets near the funicular, had some cool boutiques, and seamed to be a place where cool hip Georgians hang out. Plus it is across the street from some of the large cultural institutions (Georgia National Museum, MoMA, and Opera) and convenient to the Dry Bridge.
• Verified traveler (10/5): Highly recommended stay - Bed was amazing. Great breakfast. Very kind young and hip staff. The pool and spa are closed indefinitely. I wish they had mentioned that. Restaurant is so so. Fish and wine restaurant across street was delicious! A special Hotel with incredible staff and artsy cool clients from around the world. Would stay again. Great area with hip places to the west and institutional cultural places one block on Rustaveli Ave.
• Verified traveler (10/5): Highly recommended stay - Bed was amazing. Great breakfast. Very kind young and hip staff. The pool and spa are closed indefinitely. I wish they had mentioned that. Restaurant is so so. Fish and wine restaurant across street was delicious! A special Hotel with incredible staff and artsy cool clients from around the world. Would stay again. Great area with hip places to the west and institutional cultural places one block on Rustaveli Ave.
• Verified traveler (10/5): Highly recommended - Bed was amazing. Great breakfast. Very kind young and hip staff. The pool and spa are decommissioned. I wish they had mentioned that. Restaurant is so so. Try fish and wine across street for fantastic dumplings and Georgian salad. Our best meal in Georgia.
• Karthik11179 (8/5): Cosy and Boutique experience near the Freedom Square. - Stayed with family on a 5 day trip to Tbilisi. Staff were accomodative and friendly. Helped us with connecting rooms given that we had children accompanying us. Took care of every need that we asked for. The hotel is within walking distance to the Freedom Square and the Liberty metro station. Good value for money Accomodation.
• benny_emmanuel (10/5): Great place - Excellent hotel! Great locatio. The restaurant in basement is outstanding! Zucchini pancakes and eggs Benedict are out of the world. Special thanks to the chefs Ana, ucha & Maka and our waiter Bacho. This is our second time and sure won’t be the last 😊
• Peng (10/5): - Great hotel in a great area. Very safe and the rooms are big and wonderfully designed
• elizabeth (10/5): - friendly staff, exactly how it was in photos online, clean lovely
• elizabeth (10/5): - excellent hotel with very helpful and friendly staff. very clean, lovely
• Sandra (10/5): - Very beautiful in a traditional modern style of Georgia 🇬🇪. Very helpful and friendly staff.
• GOTCHA (10/5): - Great hotel ! We were in this hotel 4 times and we had excellent service! Very nice and clean room, very friendly staff, delicious food We highly recommend this hotel!
• Excursion32085861545 (10/5): Best Boutique Hotel in Tbilisi centre, excellent choice! - The best boutique hotel in Tbilisi centre, walking distance from lots of sightseeing attractions as well as short driving distance from others. Excellent location, cosy hotel with design interior and and great services! Very friendly and helpful staff. Large choice of food during the breakfast where every member of our family could find what they liked Delicious menu in th Melograno restaurant.
• K1982FNkarolinap (10/5): Great hotel, would recommend - The room was really nice with a see - through modern bathroom.Room service is great and the cleaners were nice.Restaurant has a wide option of Italian food.The food is lovely and the servants are nice, the service overall is very good. The hotel is located in the city centre, which is convenient.
• patriciacmurphy (2/5): We Almost Died - On the night of December 18, 2023 I woke up around 10 pm and smelled fire. When I opened the hotel room door the hallway was blacked out with thick smoke. No alarm. No call. No knock on our door. I woke up my husband and we grabbed shoes and clothes and held hands as we ran downstairs, not knowing if there was a clear route out. Luckily we got to the sidewalk and watched as emergency vehicles arrived and firefighters ran into the building. Police cordoned off the street. It was 32 degrees out and we were in our pajamas. No one from the hotel helped us as we shivered. The staff from the hotel and from the restaurant were all gathered in a small area laughing and not interacting with anyone or trying to find the guests who had been evacuated. There was no attempt to help us find shelter. I immediately called our trip insurance company who found us a new hotel room nearby. We were separated from all of our belongings. When we were finally able to retrieve our belongings, our room was still filled with black smoke and all of our clothing reeked. We could not wear it or put it back on. We talked with others who were also displaced from the fire who also relocated to Citrus Hotel, and they had the same experience and had to go buy new clothes so that they could get on their plane. When we asked for a refund for the night when we were nearly killed by smoke inhalation, the response from Expedia was "Unfortunately though, I just called the Shota@Rustaveli Boutique hotel to make the case for your refund. I pushed for flexibility, but since your booking was non-refundable and doesn’t allow any exceptions, they’re sticking with their policy and won’t issue a refund. They stated that the fire was in the sauna which is far from hotel rooms, so it's not possible that your clothes would be burned, instead there was smoke." No one from the hotel or from Expedia cared that there was no effort by the hotel staff to evacuate hotel guests, no evacuation plan, no attempt to re-home displaced guests, and no acknowledgement that the hotel was uninhabitable after the fire. Please don't stay at this dangerous hotel. The staff are unprepared, callous, and would let you rot and die.
• jshetrick (2/5): Dangerous hotel - Be careful staying at this hotel. I caught on fire in the middle of the night, we were forced out and had to find a new hotel. They had no fire alarm and no one notified us. If my wife had not smelled the smoke, who knows what would have happened. On top of that, we prepaid and they won’t refund because they have a no refund policy. I would suggest you avoid this hotel.
• Patricia (2/5): - On December 18, 2023 I woke up around 10 pm and smelled fire. When I opened the hotel room door the hallway was blacked out with thick smoke. No alarm. No call. No knock on our door. I woke up my husband and we grabbed shoes. Luckily we got to the sidewalk and watched as emergency vehicles arrived and firefighters ran into the building. Police cordoned off the street. It was 32 degrees out and we were in our pajamas. No one from the hotel helped us as we shivered. The staff from the hotel and from the restaurant were all gathered in a small area laughing and not interacting with anyone or trying to find the guests who had been evacuated. There was no attempt to help us find shelter. I immediately called our trip insurance company who found us a new hotel room nearby. We were separated from all of our belongings. When we were finally able to retrieve our belongings, our room was still filled with black smoke and all of our clothing reeked. We could not wear it. When we asked for a refund for the night when we were nearly killed by smoke inhalation, the response from Expedia was "Unfortunately though, I just called the Shota@Rustaveli Boutique hotel to make the case for your refund. I pushed for flexibility, but since your booking was non-refundable and doesn’t allow any exceptions, they’re sticking with their policy and won’t issue a refund." No one from the hotel or from Expedia cared that there was no effort by the hotel staff to evacuate hotel guests, no evacuation plan.
• Sophie (10/5): - A great hotel to stay in when visiting Tblisi. Very centrally located. Great value. Charming staff, very nice Italian restaurant, swimming pool is welcome amenity after a day of touring, in a quiet residential area.
• David (10/5): - friendly/ helpful staff. Very nice suite.
• WALEED (10/5): - Without a doubt, one of the best hotels in Tbilisi. This is my fourth stay at this amazing property. The staff is very friendly and extremely knowledgeable and helpful. Never think twice, book if available
• Leili (10/5): - Nicely designed hotel in a quite location close to main sights and museums. Rooms are nicely decorated and spacious. Staff are very friendly and helpful. Only negative is that the breakfast is not included in the price of the hotel which is very a outdated concept.
• Maryna (10/5): - Great hotel and location. Staff is very helpful. Amenities are nice and easy to access.
• Maha (10/5): - Very good hotel nice area excellent stuff. Quiet place
• Steven (10/5): - The Shota@Rustaveli Boutique Hotel is a fantastic place to stay in Tbilisi. The staff was super friendly and helpful, the room was modern, spacious and well equipped. The breakfast was amazing! The location is also perfect....walkibg distance to most places in city. The only possible negative is the tredmill and bike in exercise room are old and fuction poorly.....with upgrade to gym cardi equipment it would be perfect hotel! Highly recommend!!!!
• BABAJI (10/5): - Excellent property. Good experience. Thank you.
• Adam (4/5): Beautiful, but somewhat non-functional boutique - I rarely write bad reviews because I can generally find the good things in everything. So let me start with the good news: the hotel is in an excellent location, the room was spacious, and the front desk staff were generally nice. I'll list off the things that I was disappointed in, and you can decide whether it deserves the bad rating: 1) there is a hotel policy of only heat available November-April, and only air conditioning May-October. On our trip it was very hot during the last week of April and we could not use any fan for air movement (because it was heat). The only way to open the small exterior window was to climb up on an unsafe ledge. With the window open, the only air we got was from the smokers in the courtyard below. The front desk staff did not offer any help. 2) While the room was beautiful and spacious, it had many things that were non-functional, such as no towel hooks near the shower, and the shower took 5+ minutes to get any warm water. 3) When we arrived the toilet seat was broken - clearly the cleaning staff did not report this, or else they did not clean our toilet. The seat was not fixed the entire time were were there. While these are not huge issues, I had higher expectations from a highly-rated boutique hotel.
• Matthew (10/5): - A high quality hotel with clean, updated rooms, various amenities, a helpful staff, and a prime location. Would highly recommend to anyone looking to get a modern, luxury hotel in the central area of Tbilisi.
• Eran (8/5): Good location and nice decoration - Very clean, location is great near the parliament house, breakfast is very expensive. Room was big and comfortable
• ilia (10/5): - Everyone and everything was great but in comparison to other stays in this hotel some rooms need cosmetic improvements
• Farbod (10/5): - I highly recommend this hotel. The staff are all incredibly kind and helpful, the breakfast is great, and you can easily walk to all the cool parts of Tbilisi. I would definitely stay here again!
• Andrew (10/5): - Excellent location in the city for us, walking distance to most of the central sights and museums. Quiet street, very clean and safe area. Front desk staff smiley, welcoming, efficient and helpful. Room was large, clean, fixtures and fittings all in good condition. The rainfall shower was the best I’ve ever had, dumping gallons of water superb! Breakfast in the basement cafe restaurant had an excellent selection, coffees made to order etc. We would stay here again.
• Vardan (10/5): Awesome - Very nice,clean hotel The check out time is 12:00 but they allow us to stay up to 2:00 Thank you
• Laura (10/5): - Originally booked to stay only for 10 days but extended my stay with Shota 3 times..ended up staying for 30 days!! Amazing front staff. Super professional, friendly, personable, and so helpful. I would certainly stay here again. My only area of improvement recommended would be the cleaning staff. Consistency and thoroughness could be improved upon.
• Ika (10/5): - Staff was absolutely wonderful- will be back and highly recommend to my friends and colleagues.
• Laura (10/5): - Front staff is wonderful and very helpful and accommodating. Extended our stay at this hotel because of the location, hotel, room, and staff.
• Emad (8/5): - Location is great, room was clean and comfy, staff were friendly. Breakfast was below average. At check out I had to wait at the lobby for 10-15 minutes so the can inspect the room before I leave the property ( that was annoying) Overall positive experience.
• Mykyta (8/5): - Great location and staff; however, we had some issues with the room and had to change rooms 2 times. Besides that, the hotel is definitely worth the visit, just make sure to voice your concerns to the very helpful staff.
• Colleen (8/5): - Really enjoyed but only 2 criticism is that I would not have paid for breakfast next time because I was on business and had to leave before 8 (breakfast start) most days so wasn’t able to enjoy. The other was the internet was not great in my room and again was on business so really needed reliable internet. Think a great place if on vacation and definitely would stay here again, but probably not when here on business. Staff was great and so helpful. My luggage did not arrive and the staff made calls to airport to check for me.
• Taroub (8/5): Great hotel, parking is the main issue. - Overall, great stay. Staff is very friendly, rooms are clean and spacious. The location is perfect, however during our stay there was a protest near the hotel (at the parliament) and we were unable to park near the hotel for 2 days. Parking is generally a bit of a struggle as they don’t have private parking.
• Nazi (10/5): - Good
• Tabia (10/5): - Really one of the best stays. Thanks for the amazing hospitality.
• lynnette (10/5): - Loved the location, staff, cleanliness, everything was great
• Raoul (10/5): - We arrived 4 in the morning and left at 2 in the morning. Drivers on time, front desk open, excellent breakfast, almost downtown, beautiful area, quiet, spoke English, polite, could not have been better and upgraded suite. Actually made good friends with driver and his wife. Anyone who says anything negative about hotel has ulterior agenda.

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