Hotel Santiago de Compostella Suites
Location: Avenida de las Américas 29-147, y Gran Colombia, Cuenca, Cuenca, EC
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Spa Services for Relaxation and Wellness
Indulge in massages, body treatments, and facials at the full-service spa for a truly rejuvenating experience during your stay at Hotel Santiago de Compostella Suites.
Dining Options and Bar Lounge
Satisfy your culinary cravings at Rua Restaurant or grab a quick bite at the coffee shop/cafe. End your day with a refreshing drink at the bar/lounge for a perfect evening.
Convenient Amenities and Services
Benefit from complimentary wireless internet, concierge services, picnic area, and room service. Additionally, enjoy a complimentary continental breakfast, business center, and a roundtrip airport shuttle at your convenience.
Book now for a luxurious and relaxing stay at Hotel Santiago de Compostella Suites in Cuenca, where comfort and convenience await you.
Important Information
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Full-service spa
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Continental breakfast
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Picnic area
- Fitness facilities
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Full-service spa
- Meeting rooms
- Tours/ticket assistance
- Snack bar/deli
- Free self parking
- Airport transportation - pickup (surcharge)
- Free continental breakfast
- Reception hall
Rooms Available
-
Luxury Suite
1 King Bed
Overlooking the city
Layout - Bedroom and 3 living rooms
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), free bottled water, and refrigerator (on request)
Sleep - Hypo-allergenic bedding
Bathroom - Shower, free toiletries, and towels
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Access via exterior corridors
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Separate bedroom
- Laptop-friendly workspace
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite
1 King Bed
689 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), free bottled water, and refrigerator (on request)
Sleep - Hypo-allergenic bedding
Bathroom - Shower, free toiletries, and towels
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Access via exterior corridors
- Free WiFi
- Separate living room
- Separate bedroom
- Laptop-friendly workspace
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Traditional Triple Room
1 Double Bed and 2 Twin Beds
Individually decorated room
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), free bottled water, and refrigerator (on request)
Sleep - Hypo-allergenic bedding
Bathroom - Shower, free toiletries, and towels
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Access via exterior corridors
- Free WiFi
- Separate living room
- Separate bedroom
- Laptop-friendly workspace
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Quadruple Room
1 Double Bed and 3 Twin Beds
1033 sq feet
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), free bottled water, and refrigerator (on request)
Sleep - Hypo-allergenic bedding
Bathroom - Shower, free toiletries, and towels
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Access via exterior corridors
- Free WiFi
- Separate living room
- Separate bedroom
- Laptop-friendly workspace
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Double Room
1 Double Bed
269 sq feet
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), free bottled water, and refrigerator (on request)
Sleep - Hypo-allergenic bedding
Bathroom - Shower, free toiletries, and towels
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (free) available on request
Comfort - Daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Access via exterior corridors
- Free WiFi
- Separate living room
- Separate bedroom
- Laptop-friendly workspace
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Queen Room
1 Queen Bed
377 sq feet
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), free bottled water, and refrigerator (on request)
Sleep - Premium bedding and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Jan (4/5): Okay - This hotel is nice enough and the bed was comfortable. The room was on the front facing a busy street-noisy. I was assured that I had a room "on this floor" but I had to climb many steps to get to it. Breakfast was down two levels which I could not manage. My pet was accommodated but I did pay extra - which was fine.
- Claudio (10/5): - Nice and safe, clean.
- Jorge (10/5): - It was a pleasant experience
- Israel (6/5): - Fue bueno pero por momentos me cambiaban los precios, una recepcionista me vendia mas economica y otra mas costoso
- Karime (10/5): - Buen servicio y limpio , si volvería .
- Jorge (4/5): - Ubicación buena, pero junto a una avenida transitada por cuanto se escuchan bocinas. Falta de mantenimiento en las instalaciones, una cajonera se fue al piso, la colcha vieja.
- Zdzislaw (6/5): - There was no hot water in the room and noisy at night because very busy street next to the hotel.Room was clean and service ok.Restaurant next to the hotel not very good.Good thing supermarket was almost across the street from the hotel.
- Marcos (10/5): - Su tranquilidad
- Marcos (10/5): - Su tranquilidad
- Juan (6/5): - Staff walking on noisy floor all night long.
- roberto (4/5): no amerita la relación precio/calidad - La verdad no es un buen hotel. La relación precio/calidad no amerita. Las camas pequeñas almohadas incómodas. La señal WIFI NUNCA valió. El hotel tiene 3 pisos y no hay ascensor siendo Cuenca una ciudad de altura, no es amigable para personas mayores o con discapacidad. El desayuno más que básico. Le pongo 4/10 al hotel. No volvería.
- Sebastian (8/5): - Muy buena experiencia
- Verified traveler (2/5): - Property was in disrepair and falling apart. Mole on the walls, electricity cables hanging out, furniture was damaged, garbage outside looked like it had been there for days, exercise room was flooded, wood room flooring warped and missing. Restaurant on property closed and tables and chairs out in the hallway. Expedia should remove this property from its listings.
- Gregory (2/5): - Worst hotel. The room is completely dirty and moisture with no air conditioning or heat. No elevator, Dirty blankets and bathrooms. Food has no taste, had to reserved another room from a different hotel; despite that, the hotel manager refuse to give my money back for the no day stay in the dirty hotel.
- David (8/5): - Location is great. No heather. The weather was cold (low 50’s).
- Verified traveler (8/5): - Staff did not speak english. Far away from old town. Breakfast was not very good. Clean and quiet. Staff was very accomodating.
- Javier (10/5): - The staff was really nice since the first day we arrived, great place to stay
- TripCuenca (8/5): - The hotel was nice the room was big and clean. I went with my friend she was coming from California she loves cuenca it was her first time . The only thing that was not too good. When we took breakfast it was a couple kind of breads and we asked what kind is each bread and the person who was helping he took with his hands each bread. No gloves and he was cleaning the tables just few minutes before. That surprise my friend and me too. After that everything was good nice and new hotel
- carlos (10/5): Great value hotel! - Great staff overall. $2 taxi ride to downtown. A home away from home!
- Christine (10/5): Incredible stay! - The hotel was amazing! Just a beautiful stay. I stayed with my fiancé in the delux suite and it was so worth it! Jacuzzi was incredible! Service was excellent. Didn't really like the breakfast offered but everyone's option is different on that! Overall 5 star stay in Cuenca Ecuador
- Fabian (10/5): Nice clean and good neiborhood - Nice to rest, good location out of downtown but very near
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