Grand Chapultepec Residencial

Location: Calle Rio Atoyac 89, Col Cuahutemoc, Mexico City, CDMX, 06500, Mexico City, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:00 AM

Instructions: The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 6:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Fitness facilities
• Free WiFi
• Luggage storage
• Elevator
• Fitness facilities
• Safe-deposit box at front desk
• Smoke-free property
• Tours/ticket assistance
• Housekeeping on request

Rooms Available

• Standard Apartment, 2 Bedrooms

  1 King Bed and 2 Double Beds

  969 sq feet

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV, cable channels, and iPod dock

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Heating

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Carbon monoxide detector
  • Espresso maker
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Blender
  • Griddle
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Superior Apartment

  Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen has a refrigerator, kitchenware, a microwave and a toaster. The apartment features parquet floors, a seating area with a flat-screen TV with cable channels, a coffee machine, a dining area, as well as a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Tumble dryer
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Apartment

  This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a seating area as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Tumble dryer
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Apartment, 1 King Bed, City View

  1 King Bed

  667-sq-foot room with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV, cable channels, and iPod dock

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Heating

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Carbon monoxide detector
  • Espresso maker
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Blender
  • Griddle
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Apartment, 2 Double Beds

  2 Double Beds

  484 sq feet

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV, cable channels, and iPod dock

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Heating

  Need to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Carbon monoxide detector
  • Espresso maker
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Blender
  • Griddle
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Apartment, 1 King Bed

  1 King Bed

  484 sq feet

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV, cable channels, and iPod dock

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Heating

  Need to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Carbon monoxide detector
  • Espresso maker
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Blender
  • Griddle
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Apartment, 2 Bedrooms, City View

  1 King Bed and 2 Double Beds

  969-sq-foot room with city views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV, cable channels, and iPod dock

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Heating

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Carbon monoxide detector
  • Espresso maker
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Blender
  • Griddle
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Maria Paula (8/5): -
• Violeta (10/5): - Todo me encantó sin duda regresaré No hay nada que no me aya gustado
• Villar (10/5): - La ubicación, la limpieza y el personal muy amable
• Vivian (5/5): Meh - Not as nice as the photos. Like the equivalent of a 3 star hotel - a little dirty, things are a little broken.
• Max (7/5): -
• Gloria (5/5): -
• Carla Ioana (1/5): Horrible - You will see every day, 24 hours, that there is security at the reception. Tragic. One of the worst stays we have ever booked. We booked 2 Superior and 1 Standard. He gave us all 3 rooms as Standard. We were explaining to the Manager that he had made a mistake changing our room and he kept telling us “tomorrow” (we spent all the days in the Standard). He was making fun of us to our faces. And on the first day when we showed him that he had a superior to put us in, he got angry and was laughing. It was the worst behavior I have ever seen in my life. We stayed 5 days and they NEVER came to clean! We asked for them to clean and they were telling us Monday, and now I am writing this comment on the fifth day after we left and they still will come — THEY NEVER CAME. The rooms are very narrow compared to the photos. From the glass, only the small one barely opens. (If you have claustrophobia I do not recommend it). Also, it does not have good soundproofing. Other than that, in terms of security it is very good. From this stay I am very disappointed!
• Maria Luisa (8/5): Boa opção para família que prefere espaço à luxo - Localização, comodidades e espaço. Realmente, é um apartamento bem equipado, com muito espaço e bem distribuído. A cozinha é muito funcional, com máquina de lavar roupas. Não tem janelas, apenas espaços de ventilação. O espaço precisa de uma manutenção quanto à pintura. Além disso, a chave que nos deram em nenhum momento funcionou para abrir a academia.
• remy (7/5): Ok plek voor 2-3 nachten maar niet voor een langer verblijf - De kamers zijn ruim en het is een leuke buurt met veel restaurantjes en lunchgelegenheden. Er is geen enkele schoonmaak, hoeft voor mij niet iedere dag maar als je er een week verblijft zou er wel eens een keer schoongemaakt mogen worden en nieuwe handdoeken aangeboden mogen worden. Er is best wat geluid van de gangen, de deuren naar de kamers zijn van slecht materiaal en niet geluidwerend. Als ze dan ook nog honden toelaten die blaffen is dat niet fijn. De rolgordijnen in de kamers zijn niet geheel sluitend. Hierdoor kun je bij de buren naar binnen kijken, privacy is daardoor een issue.
• REYNA MARIA (6/5): - El trato del guardia muy amable La limpieza, se ve que solo tienden las camas No olía alimpio Y se ve que no se limpia a profundidad
• Mariela Paula (8/5): Muy bueno. Volvería a ir. - Los departamentos son muy cómodos y están muy bien equipados con heladera, cocina electrica, microondas. Muy practico. La ubicación es genial, cerca de una de las zonas tanto turísticas como laborales. Pegado al parque y cerca de los principales museos. Alejandro en la recepción muy atento en todo momento. No tiene servicio de desayuno. Al momento de mi estadía había una obra en construcción pegada al edificio que comenzaba a hacer mucho ruido desde muy temprano.
• young chae (10/5): - 위치가 좋았고, 시설이 현대적이라 편안했어요. 주변에 공사가 있어 다소 소란스럽습니다.
• David (1/5): - Nada Todo
• Esther (10/5): - Me encantò la atención del staff, son muy amables, La calle nucesita arrrglar
• Casalini (8/5): Ottima struttura, posizione perfetta - Posizione ottima, appartamento bellissimo Un solo asciugamano per due per tutto il tempo del soggiorno, no asciugamani da doccia e no telecomando
• Laura (10/5): Excellent - The location was great, and the people too
• Vivien (8/5): -
• Oscar Humberto (9/5): -
• Marianelli (8/5): Besides I went for work, It´s great for anyone who travels with family. - Besides the breakfast is poor, You can buy thinks nearby to prepare your own breakfast at the room.It is very complete and full of appliances. The location is great. From the Hotel itself not having a nice place to have breakfast is a problem. But in the corner You have a great place to have an excellent and quick breakfast!
• Jane (9/5): -
• Stefan (10/5): - Great location, attentive staff, Clean, comfortable beds and spacious. It was a bit loud sometimes but it is the city so you cannot avoid that.
• Itzel Alejandra (9/5): Recomiendo ampliamente - Me gustó la ubicación y el personal muy amable El horario de check in, a nosotros nos entregaron el cuarto a las 4 que llegamos, pero notamos q habia gente esperando la entrega de habitación, cuando ya pasaba del horario de check in. Creo q para esa hr ya deberían poder entregar todas las habitaciones sin retraso
• Sergio (10/5): - Tenia todo lo necesario y muiy biuen servicio del personal
• Eduardo (8/5): - Property was nice and well maintained I loved the free laundry and the included coffee and snacks at front desk. The rooms were decent size although the layout was a bit strange did not like having to enter closet to enter restroom, also the air conditioner had limits. Overall the experience id say was an 8/10 would stay there again, I was really said when I did not receive the complimentary bottle of wine listed on the booking page.
• Edgar (8/5): - Big spacious room, excellent shower, couch and bed combo. Neat and organized easy to navigate to and from. Close to many local shops, food, park.
• PLINIO EDUARDO (8/5): - Bien ubicada
• Maurizio Dubbini (7/5): Bueno para quedarse dos noches - Posicion muy buena, cerca del parque de Chapultepec. Cuarto muy grande. La personas en reception cierran la puerta de entrada/salida y cuando no estan en la reception hay que esperar que vuelvan para entrar/salir del residence. Practicamente no hay limpieza de l ahabitacion asi que ya una permanencia de mas de dos dias puede resultar incomoda.
• MANUEL (10/5): - Todo muy bien
• AideyAngel (10/5): Excelente ubicación - ubicacion excelente y habitacion muy comoda no cuentan con estacionamiento pero tampoco tienen informacion de estacionamientos cercanos o donde se pueda quedar el coche, quizas deberian tener un convenio con algun estacionamiento o tener una mejor asesoria respecto a los huespedes que llegamos en auto.
• Beatriz (6/5): Ubicación - La ubicación El exterior está muy sucio y huele mal. Me tocó mucho ruido de aire acondicionado y mi cuarto sin vista y caliente.
• Rodrigo (6/5): - Dista de las imágenes.
• Sergio (10/5): - Muy bien atendido por el personal del hotel
• Ioannis (8/5): - Property and location are amazing. Staff very friendly and attentive. The only downside is the noise from the road every morning due to construction taking place adjacent to the building.
• Pierrick (1/5): Bruyant et malhonnête - Le bruit… celui des travaux et celui de l’énorme parking juste en face Le bruit… celui des travaux et celui de l’énorme parking juste en face. J’étais avec un nourrisson du coup ils ont verbalement et par whatsapp accepté un remboursement qu’ils n’ont jamais fait.
• Elias (10/5): Super recomendable! - Fue una estadia muy agradable, el lugar es amplio, tiene luz natural, todas las amenidades, hay seguridad, es comodo, limpio, muy buena locacion, a una cuadra de Reforma y en la esquina hay un 7-Eleven y Una Cafeteria y mas restaurantes, asi que todo estaba ahi. La verdad es una muy buena opcion.
• ANA KAREN (10/5): Hospedaje excelente - Departamento impecable y súper cómodo! La ubicación es excelente y tiene lobby donde siempre tienen seguridad y snacks para los huéspedes
• Elva Guadalupe (6/5): - Muy limpia pero refrigeracion no enfriaba, solo echaba aire.
• K (6/5): Nice stay but room for improvement - Good location, nice and spacious bathroom. Bed was comfy and the room in general was nicely decorated and spacious enough. Staff was friendly, but spoke hardly any English. WiFi was weak, felt a bit cramped in the room and no breakfast at all. The room itself was fine but could use some better maintenance.
• Tanya (10/5): - Very friendly and respectful staff. This hotel has lots of restaurant and bar options.
• Guadalupe (10/5): - This place is central to many things/places. My family and I enjoyed it!! You could experience local culture safely. Very walkable!!!
• Mauro (2/5): Avoid - The security guard was friendly The keys to the door didnt work on 3 occasions, which led to us waiting for one hour to get access to our appartment. The appartment was not cleaned properly and the AC didnt work well. They did not change our sheets or towels in our 4 night stay.
• Carlos (8/5): - Well located but the apt. needs a fresh coat of paint. Also the only window had an ugly view (back of the building). Security guards were helpful and friendly.
• Verified traveler (10/5): - Excelente Hotel 100 Recomendable
• Juan (8/5): - The property was clean. However, several nights we could hear music and people talking and laughing. The noise appeared to from a near by restaurant or dancing club.
• Chonlatee (9/5): Superb -
• Priscilla (10/5): Limpio y muy buena ubicación - Todo estuvo muy bien, el personal muy amable, en especial la señorita de seguridad, la ubicación es muy buena, a una cuadra de reforma y de Chapultepec, el lugar lo encontramos muy limpio, el único problema fue que una de las llaves del grifo de la cocina tenía fuga y goteaba pero todo lo demás muy bien
• LORENA (10/5): Excelente ubicación y comoda habitacion - Excelente lugar para hospedarse. Está muy bien ubicado, cerca de principales avenidas y transporte público. Habitaciones cómodas y espaciosas. Cuentan con los artículos y equipo necesarios para cocinar. El baño y closet son muy espaciosos.
• José Alberto (10/5): - Nos fue increíble
• Yaotian (7/5): Good - location is good, close to Chapultepec park and castle and Reforma Avenue. Hotel said to offer a cleaning service for long stay over 10 days. We stayed 13 days but no cleaning service was provided.
• Nathalie (10/5): - Cet hébergement se situe près des grands axes et lieux touristiques de la ville, tout en étant situé dans une rue tranquille. Garde de sécurité à la porte 24h/24h et très accueillant. Les équipements de la cuisine étaient bien et nous avons apprécié le café inclus. La chambre était grande et confortable.
• Thi (8/5): - The hotel is nice and clean and convenient to walk around. Kinda noisy and not enough bathroom toiletries.
• Ximena (7/5): Good -
• Zaira (6/5): - La habitación se encontraba sucia
• Stephen (9/5): Perfect location and quiet comfort - Location and proximity to Chapultepec park was perfect. Availability of a variety of restaurants and street food was excellent as well.
• Verified traveler (10/5): Excelente hospedaje - Instalaciones muy comodas y accesibles
• veronica (10/5): - Buena ubicación. Zona tranquila. Departamento limpio. Recomendable.
• Irasema (10/5): Beautiful accomodation in the heart of the city - Beautiful room, well equiped with kitchenette. The bed was very nice and comfy. Shower was great and the toiletries were nice too. We enjoyed our stay and is very close to little restaurants, transport and attractions. Totally coming back in our next visit! The shower can flood a bit if you open the shower too much and take a long shower but nothing to worry about. We wanted to make coffee but we didn’t have a kettle.
• Christophe (6/5): Bon sejour - Sejour agréable mais après un changement de chambre. Nous avions demandé un chambre au calme je pense que nous avons eu la plus bruyante 101 sur rue, 1er étage avec un restaurant en dessus. Apres négociation nous avons pu changer de chambre le sur-lendemain. Communication compliquée car pas de reception permanente juste de 9h à 17h sinon par téléphone ou par les gardiens mais seulement en espagnol. Deuxième chambre confortable, grande bien équipée mais ménage une fois par semaine... Propreté du sol à désiré. Gardiens charmants et attentionnés. Bien pour sejour longue durée mais demander les chambres en numeros finissant en 6, 7 ou 8.
• Bingyu (10/5): - Need more towels change. But everything else is very good and worth the money.
• Sergio (10/5): - Todo excelente
• Charlotte (10/5): - This is a really nice little boutique apartment type residence. It is a really good value and is in a most wonderful section of Mexico City. We were thoroughly impressed with everything about it except for the laundry facilities. Someone had used the washers and dryers before us and left something in them that ruined one of my white blouses. Use the laundry facilities if you absolutely have to, but be careful. The first laundry that we did came out fine but when we did our laundry at the end of our week, stay, the washers had gotten polluted with something. Period just not well maintained.
• Dennys (8/5): Very good -
• Bjwil (7/5): Overall fairly satisfactory but had to have multiple issues resolved. - Sizeable unit generally very clean and very comfy with good amenities. Two swipe cards per room for convenient access should be standard...we had to ask for an extra one. Also, some sticky marks on the floor in the bedroom through to the on suite need to be cleaned up. Has major issues with both safes not functioning properly in both our apartment and also our friends apartment which was very concerning and took some time to have remedied...this needs serious attention.
• Matt (1/5): I didn’t stay. Moved out after one night. Floor was sticky and dirty. Hair in the shower. Staff was nice, but that’s the - Location Dirty, location felt unsafe
• Gabriella (3/5): The location is good - The location is great. We had difficulties with getting proper amount of towers, bedsheets when we said we are 3 coming still we had 2 of everything only. The wifi was bad. The last day we left our language there after check out so we can still see the city. When we were back to collect the bags no one was there to open it for us and we had to leave in like 10 minutes to catch our flight. We also didn`t get any proof or such that our luggage is stored so I suggest you start putting on some tickets and give it to the people and also clarify when the bags can be collected and just because someone having lunch this is not acceptable we couldn't. With a few phone calls someone arrived with keys thankfully...
• Pierre (10/5): great residence downtown mexico city - very well located residence, the apartment are furnished, clean and comfortable.
• Rogerio (7/5): Good apartment, not a hotel - Location (very close to restaurants, tourist area); 24h mini market 50m far (very good); room size with kitchen. There is no one to solve minor issues at night (only security officer): room card was not working just after check-in at 11:30pm (needed to wait 1h for assistance); lack of towel and security box was closed, needed to wait until 9am. Note: all security officers were very kind and supportive. I would also say that room cleaning was not good, should be better.
• Marilyn (9/5): We had a lovely stay and with only a few annoying things I wrote about above. - There was no breakfast available there. But the suite /apartment was spacious and clean and the kitchen was outfitted pretty well. The bathrooms were not really handicapped accessible. There was a step up into the bathrooms and no grab bars by the toilets. And no shower seat or hand held shower hose. I use a wheelchair and a walker and had to sit on my walker inside the shower to take a shower. The kitchen needs some smaller sizes of pots and a lid for the frying pan and some smaller bowls would be good.
• Rocio (10/5): - Excelente y muy amplias
• Eryn (6/5): - Great
• Andres (9/5): Superb - Well located. Close to castillo de Chapultepec. Rooms and bathrooms are updated and clean. Staff was helpfull. The size of the apartments was perfect for what we needed.
• Verified traveler (6/5): - nunca mencionaron que no hacían limpieza si no en estancias de 10 noches esto es ridiculo y mi caja de seguridad la reporte durante tod mi estancia y nunca la arreglaron. No hay manera de comunicarse con recepción ya que no hay telefonso en la habitación
• Ralph (9/5): Spacious apartment in a nice location - Nice location
• Jthonestly (7/5): Good - Large clean . Location ok. secure great staff Light bleed from unit across Light well. Confused clearing schedule. Lacked trash bins on arrival. No in house phone. Kitchen not well equipped.
• Reyner (8/5): Very good - The rooms are pretty big and clean. Good location, close to Chapultepec perfect for morning walks! The room had everything. The street the hotel is on is like behind another building and not as clean as the main street. But is an incredible location!
• Moisés (10/5): Exceptional -
• Paul (8/5): Very good - Easy to check in ant out Room dimensions Very clean The view of the room Check out time. On reservation it was 12. At the front desk it was 11. No good restaurants in the corner A step in front of the bathroom. In the dark an accident is very possible
• Carolyn (8/5): Very good -
• Jthonestly (8/5): Mediocre Corporate - Spacious. Large bed. 2 tvs, location, staff No easy interternal communication Could not access opening building door from inside unit. Inconsistent room servicing.
• Tanya (2/5): - No me dejaron ingresar, me dijeron que no estaba mi reserva y si me cobraron, tuve que ir a otro hotel
• Maria Jose (10/5): - El personal es muy amable, el lugar limpio y cómodo y la ubicación excelente, sin embargo los únicos peros que diría del lugar son: Que los accesorios del acondicionador y jabón corporal están despegados de su lugar (reparación que considero sencilla) Que solo pusieron medio rollo de baño (no dejaron ni uno solo extra) El agua de la regadera se va lento entonces al bañarte el espacio se inunda Un control de televisión no tenía batería (supongo otro inquilino lo quito, pero la administración no revisa esos detalles) Al querer comunicarte con la administración desde el aeropuerto para reportar nuestro arribo tardío, no fue posible, no tienen línea telefónica disponible 24h. Lo mencionado nos resultó de afectación mínima sin embargo incómodo en el momento.
• Saskia (7/5): Good - Great location. It is located near Reforma which gives me a convenient access to traffic transportation. The building has 24 hour security staff. There is 7 eleven and a wonderful cafe next to the building. I stayed for five days at the residence. I didn’t find any extra garbage bags to change the rubbish bins. Sewage in the shower room was blocked. Water flew very slowly.
• Freddy (9/5): Superb -
• Kai (2/5): DO NOT STAY HERE!!!! - As owners of a travel business and having visited over 100 countries, this experience was easily one of the worst. We literally live in hotels and serviced apartments every day, all over the world. This place was AWFUL. We encountered multiple problems that got totally ignored, followed by being lied to REPEATEDLY and then refusing to refund us when we left 2 days early. If you stay here, you will regret it!
• FLOR CRISTINA (10/5): - Muy bien ubicado
• Jacek (10/5): Beautiful and comfortable apartment in great location - The apartment is beautiful and comfortable. Great location - close to Roma Norte's restaurants and to the biggest park in Central Mexico. Check-in went smoothly, we had a very efficient contact with the host. I can recommend the place!
• Sarai (10/5): - Thw area is very friendly and safe lots of good restaurants.
• Sarai (10/5): - That was new, and very friendly besides that security guard was very attractive.
• Achref (8/5): Very good -
• Angel (10/5): Exceptional -
• Juan Pablo (10/5): - Excelente lugar y muy bonito, solo la amabilidad en recepción la mejoraria
• Alan (9/5): Superb -
• Oriana (10/5): - El check-in fue súper rápido y sin contratiempos, el departamento estaba súper limpio y con todo lo necesario. Sin duda es una excelente opción.
• Angel (10/5): Excellent place for an extended stay in Mexico City. - The place was very nice and modern. This place is perfect for an extended stay. It has a little kitchen, where you can cook if you're not in the mood to eat out. Overall, in my opinion the place was very luxurious.
• JUAN PABLO (10/5): Muy recomendado - Lo recomiendo ampliamente, mas si hacen la reserva por hotels.com donde incluye la limpieza, por airbnb no la incluye, excelente servicio y ubicacion
• Silvia (8/5): Friendly staff, excellent location, they can be more specific about their cleaning protocols. - Great location, friendly staff Sheets were smelly from the start of our stay, I thought during the cleaning they would change them. I had to put the bed sheets on the floor for the sheets to be changed. I wish their cleaning protocol could be more specific. For example, which days they will come to clean, what gets changed on daily basis. I liked that they cleaned out trash every day, but just wish they were more specific on what will be done every day, once a week if stay is longer than a week.
• Julanne (9/5): Most enjoyable place…all good… - Property is clean and has everything one needs for a stay..
• Viviana (10/5): Perfectly located; super tidy; has everything you need - Thank you so much for a wonderful stay. Everything was great. This is a fantastic place to stay for a few days in MX city. Its like having your own apt.
• Kiesnoski (9/5): Enjoyable, comfortable stay in heart of upscale CDMX. - Ideal location on Reforma near transit, attractions, restaurants. Clean, spacious, comfortable. Cozy beds. Fully equipped kitchen. Two TVs with Netflix, YouTube, etc. and rooms have good WiFi connectivity. Reception not always available. Morning coffee break offering a bit of a let down.
• Juan (10/5): Nice hotel, nice location, nice staff - Service perfect, big rooms with the size of a small apartment. It has a dinner room, living room, kitchen, fits 2 regular size beds and the bath was very good and clean. Staff was attentive all the time, we had an issue with a microwave and they changed it immediately Nothing to say I didn't like

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