Tatsunokuchi Onsen Matsusaki
Location: 3-1 TATSUNOKUCHIMACHI, Nomi, Ishikawa, 923-1245, Nomi, JP
Star Rating: 4 Stars
Property Type: Ryokans
About this Property
Experience the serene elegance of Tatsunokuchi Onsen Matsusaki, where traditional charm meets modern comfort.
Recreation and Entertainment
Enjoy an exhilarating nightlife experience with our on-site nightclub, or unwind at the cozy bar/lounge with your favorite drink.
Comfort and Connectivity
Stay connected with complimentary wireless internet in all areas and relax in one of our 38 stylish guest rooms featuring flat-screen televisions and premium amenities.
Culinary Delights
Indulge in a complimentary Japanese breakfast every morning, savoring local flavors at our coffee shop/cafe to start your day right.
Your perfect getaway awaits—book your stay at Tatsunokuchi Onsen Matsusaki today!
Important Information
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- Children may not be eligible for complimentary breakfast.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Policies
Check-in: 03:00 PM - 06:30 PM
Check-out: 10:00 AM
Amenities & Facilities
- Free breakfast
- Front entrance ramp
- Electric car charging station
- Books
- Nightclub
- Free WiFi
- Luggage storage
- Designated smoking area
- Elevator
- Shopping on site
- Television in common areas
- Free breakfast
- Nightclub
- Safe-deposit box at front desk
- Front desk (limited hours)
- Wheelchair accessible parking
- Free area shuttle
- Free self parking
- Electric car charging station
- Books
- Infant/toddler toys
- Japanese garden
- Kaiseki meal
- Genkan (entryway)
- Children's games
- Children's toys
- Free Japanese breakfast
- Wheelchair-accessible van parking
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Comfort Room, Non Smoking, Garden View
6 Twin Futons
762-sq-foot room with garden views
Layout - Tokonoma (alcove) and fusuma (room partition)
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Private bathroom
- Slippers
- Satellite channels
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Private spa tub
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Tokonoma (alcove)
- Fusuma (room partition)
- Hand-held showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Room, Non Smoking, Garden View
6 Twin Futons
986-sq-foot room with garden views
Layout - Tokonoma (alcove) and fusuma (room partition)
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Yard, safe, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Satellite channels
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Yard
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Free cribs/infant beds
- Spring water bathtub
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Tokonoma (alcove)
- Fusuma (room partition)
- Hand-held showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Room, Non Smoking, Garden View
2 Large Twin Beds and 4 Twin Futons
1636-sq-foot room with garden views
Layout - 2 bedrooms, tokonoma (alcove), and fusuma (room partition)
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Yard, safe, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Satellite channels
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Yard
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Free cribs/infant beds
- Spring water bathtub
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Tokonoma (alcove)
- Fusuma (room partition)
- Hand-held showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Room, Non Smoking, Garden View
8 Twin Futons
1664-sq-foot room with garden views
Layout - 2 bedrooms, tokonoma (alcove), and fusuma (room partition)
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Yard, safe, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Satellite channels
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Yard
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Free cribs/infant beds
- Spring water bathtub
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Tokonoma (alcove)
- Fusuma (room partition)
- Hand-held showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Room, Non Smoking, Garden View
3 Twin Futons
538-sq-foot room with garden views
Layout - Tokonoma (alcove) and fusuma (room partition)
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Private bathroom
- Slippers
- Satellite channels
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Private spa tub
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Tokonoma (alcove)
- Fusuma (room partition)
- Hand-held showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, Non Smoking, Courtyard View
4 Twin Futons and 2 Large Twin Beds
792-sq-foot room with courtyard views
Layout - Bedroom, tokonoma (alcove), and fusuma (room partition)
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Private bathroom
- Slippers
- Satellite channels
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Tokonoma (alcove)
- Fusuma (room partition)
- Hand-held showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Room, Non Smoking, Garden View
1 Twin Bed, 1 Large Twin Bed and 3 Twin Futons
1076-sq-foot room with garden views
Layout - Bedroom, tokonoma (alcove), and fusuma (room partition)
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Private bathroom
- Slippers
- Satellite channels
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Private spa tub
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Tokonoma (alcove)
- Fusuma (room partition)
- Hand-held showerhead
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, Non Smoking, Garden View
4 Twin Futons
538-sq-foot room with garden views
Layout - Tokonoma (alcove) and fusuma (room partition)
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Private bathroom
- Slippers
- Satellite channels
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Tokonoma (alcove)
- Fusuma (room partition)
- Hand-held showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Traditional Room, Non Smoking, Courtyard View
3 Twin Futons
524-sq-foot room with courtyard views
Layout - Tokonoma (alcove) and fusuma (room partition)
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Satellite channels
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Tokonoma (alcove)
- Fusuma (room partition)
- Hand-held showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Aisha (10/5): Um sonho realizado. - O ryokan é um lugar lindissimo com jardim e onsen. Fomos muito bem recebidos e foi o ponto alto da viagem. Tudo muito afetuoso e atencioso. Voltaremos com certeza, um lugar especial.
- Václav (10/5): - We had an amazing nakai-san who took care of us and made the whole experience perfect. Also other staff was very pleasant and always helpful.
- Alper (10/5): Everything was top notch - Excellent place to relax and be taken care of. The garden is amazing. Food, people, surroundings, facilities
- Andrew (10/5): - The room was superb with it's own open air private hot spring bath with garden. The Kaiseki dinners were exceptional. The service was outstanding. Nothing
- Anita (9/5): -
- Natalia (10/5): За одну ночь отдохнули, как за неделю! - Необыкновенно доброжелательный персонал, номер с онсеном, ужин кайсеки был превосходен, ночь спали с открытым окном под шум дождя и пение птиц, это был волшебно!😍 Рядом есть очень большой и интересный музей ретро авто Motorcar Japan, мы по дороге в рекан туда заехали на такси Все отлично!
- Bruno (9/5): Un séjour mémorable! - Notre hôtesse fut très attentionnée. Elle pris le temps de bien nous expliquer les lieux, les différentes activités possibles et le déroulement ainsi que la composition des repas. Le personnel est très accueillant, d’une gentillesse et d’une politesse exceptionnelles. L’obligation de quitter relativement tôt (10h00) le matin.
- Khandwala (9/5): Very enjoyable. Expect extra time taken to travel to Kanazawa. - Excellent food and plentiful. Good service. Room facilities including outdoor private Onsen was superb. Poor communication regarding shuttle services. Massage in room sub par.
- JINTANA (10/5): -
- Alice (10/5): -
- Moller (10/5): -
- William (9/5): Relaxing experience - The food was delicious, breakfast and dinner. Both Japanese kaiseki style. Shuttle bus from Matto and Komatsu station made access very convenient. English staff were also available (thank you Nathalie) and we were even greeted by the owner. Truly wonderful.
- Gabriella (10/5): Struttura perfetta, soggiorno rigenerante - Tutto perfetto, oltre ogni aspettativa. La camera con vasca privata è davvero un plus. Un ringraziamento speciale a Natalie per il supporto e la super assistenza, è stata molto professionale e gentile per tutta la durata del soggiorno. Ci siamo rigenerati. Matsusaki ci ha messo a disposizione anche una navetta da/per la stazione. Massima attenzione alle esigenze del cliente. Consigliatissimo! Se proprio devo trovare un neo, toglierei il pesce dalla colazione giapponese. Quella West continental invece va bene.
- Terry (10/5): If you want to experience a traditional Japanese Ryokan while in the Ishikawa area this is the one. - Exceptional Ishikawa Ryokan We wanted a break from the hotels that we normally stayed at. We are glad we choose the Matsusaki as our stop over between cities. Natalie was our exceptional hostess during our stay and look after all our needs and explained what to expect. We can recommend a traditional room with private bath. The Japanese set course for dinner and breakfast was excellent with the presentation of local products. The garden is relaxing to wander through before dinner. The provided shuttle service, both pick up and return to two different stations is a very nice feature given Matsusaki’s location. If you want to experience a traditional Japanese Ryokan while in the Ishikawa area this is the one.
- Rouven (9/5): Amazing service and a great first time ryokan experience. I would wholeheartedly recommend this to anyone looking for a -
- Jane (8/5): - Wonderful staff, excellent dinner, pretty setting, spacious room A little dated
- Douglas (10/5): Ultimate relaxation - Matsukaki is a charming onsen/ryokan with a distinctive character of its own. The food is superb and the private onsen a real luxury. All members of staff, especially Natalie, do all they can to make guess welcome and comfortable. It would be churlish to nitpick over trivialities in a place as wonderful as this.
- Dado_787 (10/5): -
- Jose Luis (10/5): -
- Aranzazu (2/5): No volvería, no merece las 4 estrellas . - La amabilidad de Nathalie, que nos atendió en todo momento. Lo poco cuidado que estaba , las instalaciones antiguas , los baños comunitarios poco cuidados, con armarios exteriores oxidados … instalaciones muy viejas.
- KAZUYA (10/5): - 何回来ても、素晴らしい旅館
- Mikka Anthoniette (10/5): Unforgettable Honeymoon at a Traditional Ryokan with Private Onsen - This was our first traditional ryokan experience during our honeymoon, and we loved every moment of our stay. Everything is thoughtfully arranged for you, from the pick-up at Matto Station to meals, drinks, and clothing. All you need to do is relax and enjoy your time. We stayed in a traditional room with a private open-air onsen, which was my favorite part. The dinner was amazing. I understand that some dishes might not be for everyone, but I loved every single one. I’m a foodie and enjoy exploring different flavors, and this was truly a highlight for me. For breakfast, I chose the western option and my husband had the Japanese option, and both were incredibly delicious. The surroundings are beautiful and calming. After our stay in Tokyo and a hike up Mount Fuji, this was exactly what we needed. Our host was lovely, originally from Spain but having lived in Japan for a long time, she speaks fluent Japanese and English very well. The rest of the staff were professional and kind too. Since it was our honeymoon, they even gifted us a beautiful Kutani ceramic tea cup, which was incredibly thoughtful. Overall, we absolutely loved our stay and will definitely come back! nothing.
- phoebe (8/5): -
- Valery (10/5): Expérience phénoménale - Accueil personnalisé et parfois même trop pour certains européens, mais notre hote Natalie était formidable. Le meilleur ryokan de notre séjour au Japon. Le grand avantage est qu'il est en dehors des villes, donc, pour autant que l'on ait une voiture, c'est un super endroit pour visiter kanazawa. Au calme, service impeccable digne d'un 5 étoiles en France ou en Belgique. Essayez le Onsen de l'hôtel, pour nous européens c'est un peu bizarre au début, mais ça en vaut la peine. Le repas du soir est top, le petit déjeuner un peu plus déroutant car assez spécial, mais c'est ça le Japon. A recommander les yeux fermés, vous vous en souviendrez toute votre vie.
- danielfdsilva (9/5): Very nice Ryokan with a super friendly staff and great onsen! -
- Norma (8/5): Very good -
- m (6/5): - 料理は、美味しいかったです。
- Natalie (9/5): Traditional experience - A very traditional experience. We stayed in the older part of the hotel to have the use of a private open air bath. It was nice to experience the traditional room, the meal served within the room and to have free use of a private bath. The room was comfortable and we slept well. Staff were very helpful, especially Natalie, our host. Nothing. It was as expected
- Anne (10/5): A very relaxing and authentic Japanese experience. - Location, staff - attentive but not intrusive, courtesy pick up from train station, authenticity of the hotel, food was spectacularly served in the room. The welcome by the staff upon arrival felt like I was in the White Lotus tv show. The hotel had a very calm and relaxing quality to it. The reception views over the small pond and garden were lovely. We didn't use the public onsen as we had a private one. The traditional robe and pyjamas were a lot of fun. This was very convenient and worthwhile when you are not used to bathing naked in public. The room really needed a comfortable lounge or seat other than a western style dining table. I understand it is very authentically Japanese, but we are older and sitting on the floor and only at a table gets a bit uncomfortable after a while. This probably won't bother all visitors. Some tiny aspects of the hotel are a bit worn. It is older, I understand, but just a few little running repairs looked a bit shabby.
- George (9/5): Was a relaxing time with fantastic food - A lovely experience staying in a traditional Japanese guest house
- Angela (10/5): Exceptional - The hospitality was amazing. From the shuttle that met us at the train station, to Natalie explaining all different courses of kaiseki, to the owners welcoming us. We really appreciated the tranquility the room offered. We had a great view of the garden from our balcony. The private onsen was the icing on the cake. It was the most relaxing thing, we used it 4 times during our one day stay. All in all, I was looking for a traditional Japanese experience and Matsusaki did not disappoint.
- Heather (10/5): Exceptional -
- Stephanie (10/5): Great ryokan - We really enjoyed our time here and appreciated the experience so much. There was some confusion about what we were supposed to do sometimes, and we thought dinner and breakfast were served in our room but we needed to go elsewhere. It was private dining at least. Also wish we'd had futons set out for all of us. The room was meant to be for 6 and had 2 beds. We were only 3 people so could have had the futons and not used the beds, but i think the language barrier led to a misunderstanding in which they thought the 2 adults wanted the beds so only 1 futon was set out before bedtime. The beds were fine; i was just a little disappointed not to have a traditional futon. The grounds were lovely and food was delicious. Especially loved the private onsen and patio in our room.
- Katsuhiro (10/5): 気配り満点の御宿です！ - お正月に宿泊し、とても気に入って娘夫婦の誕生会を兼ねての宿泊でした。９ヶ月の赤ちゃんも一緒の宿泊でした。部屋に入ってまず驚きました！お昼寝用のお布団が敷いてありました。食事時には板前さんが土鍋で離乳食を焚いてくださって、又もびっくり！就寝時にはお昼寝布団ではなく、お父さんお母さんの間にちゃんとお布団がありました。
- Jane-marie (9/5): Wonderful tradition Japanese experience in convenient location - Everything was excellent from the shuttle meeting our train at Matto station to tranquility of the ryokan. Purposely booked stay for traditional Japanese experience and not disappointed. Facilities, our room including private covered outdoor onsen and private dining were wonderful. Facility was a little larger than we expected but surprisingly still tranquil.
- Henry (10/5): - The best service I’ve ever received from Natalie who went above and beyond to make sure we were looked after. A really unique property where you can completely unwind and relax.
- Mk (9/5): Superb - The service was impeccable. Food was amazing. Futon was a little hard
- Ekaterina (10/5): - One of the best experiences ever! Such a beautiful place with a garden, tea ceremonies, traditional rooms with a private onsen, comfortable and warm futons. Natalie, translator and hotel staff, was amazing to us, so kind, attentive and welcoming, she went above and beyond for us. We were very happy with our experience, especially having a private onsen facing the garden. It was fun to try traditional food for dinner and breakfast and to wear Japanese yukata and pajamas. We are so greatful for this place! Thank you so much
- Andrea (10/5): Great experience - Amazing full experience! Incredible service, super nice people! Food was very good and the place was very relaxing
- Steven (10/5): - Staff extremely friendly and nice. Shuttle bus provided to/from local train station to allow day trips out to surrounding areas.
- Phyllis (6/5): NOT WORTH THE MONEY - WAS GIVEN A GOUND FLOOR ROOM WIHTOUT FLOOR HEATING AND THE ROOM IS FREEZING. PROMISSED TO PROVIDE A THICKER MATTRES BUT DID NOT. FOODS IS NOT UP TO THE MARK OF THE RATING OF THE HOTEL AT ALL. STAY 3 NIGHTS!
- Ivan (10/5): Exceptional - The open air private bathroom in my room ( not all rooms have them I asked for it) I am a western but I would have liked the Tatami-futon-floor beds, I am sure that If I have asked they would have changed them, but I didn't mind that much.
- Diogo (10/5): Very good! - We were very well received from the moment we arrived until the moment we left. Natalie, the person in charge of us, did everything to make us feel very pampered. The outdoor onsen is very comfortable and has all the luxuries. First time in Japan and we really enjoyed the experience. Nothing
- seonjun (8/5): 쉬러 가고 싶은 곳. - 깨끗하고 서비스는 정말 최고예요. 프론트에 계신분은 별로였지만, 룸에 오셔서 식사 챙겨주시는 분, 잠자리 깔아주시는 분은 정말 감동입니다. 일본의 서비스 정신을 제대로 느낄 수 있었어요. 뷰가 정말 아름답고 온천욕도 힐링됩니다. 또 가고 싶어요. 한국어 가능하신 분이 계셔서 너무 편했어요. 픽업도 해줍니다. 아쉬운 점은 룸은 큰데 횡한 느낌이 있고, 샤워시설이 최신이 아니어서 다른 모든 좋은 것들과 대비가 되었어요. 100년 이상 오래되었다고 들었는데, 계속 남아주길 바래요.
- Verified traveler (8/5): 実に良かった。 - 食事も温泉も気配りのいい中居さんも、実に良かった。息子夫婦や娘夫婦も連れて行ってあげたいと思う旅館です。
- Sridhar (10/5): Would definitely come back for the hospitality - We were extremely impressed with the hospitality on offer. Right from our pickup at Matto station to our drop back, every aspect of our stay was memorable Natali not only gave us a great tour of the place but also helped us understand the Kaiseki course a lot better The open-air private onsen was icing on the cake, with a view of a gigantic Ginko treat right outside
- Ray (10/5): Matsusaki review - How kind, helpful and friendly the staff were. Matsusaki also provided a very extensive range of Japanese cuisine in small quantities so that everything could be tried. The onsen experience was also really nice as it was open air. This is personal preference, but I wasnt fond of a few of the japanese foods but it was all an experience I still enjoy.
- Eric (8/5): Enjoyable property. Very friendly staff. Excellent food. - The breakfast was excellent. A magnificent spread of items to enjoy. We picked the Japanese style breakfast, and it was served in our room. Dinner was also excellent and each night was a different menu. More convenient power outlets would have been nice
- Eileen (10/5): Exceptional - Staff were very helpful and friendly to a point of stressing us because they literally watched us entered our car. Very kids friendly too! The outdoor private onsen was so good we were in the room most of the time! Kaiseiki meals were awesome my kids were asking if could stay longer. Overall a very good experience and the best ryokan we stayed in! If you need to do laundry, there is coin laundry about 5-10 mins walk away. Did I mention? They have a very pretty garden too! No good coffee. Sorry, I need good coffee every morning.
- Laurens (9/5): Superb - The food was great, the staff friendly and the baths were nice as well.
- Gabriela (10/5): Beautiful scenery, relaxing stay - The scenery in the garden was beautiful, especially in the autumn. The food was amazing. Attention from the staff was really good too. I stayed in a private onsen room, the private onsen was very relaxing, very hot so take care. Location is a little isolated. Food is delicious but it's a lot of food, consider you will be eating a lot so don't eat beforehand
- Levy (10/5): Wonderful, traditional getaway. - Hospitality, comfort, beautiful open air Onsen, excellent kaiseki food, lots of amenities and a free shuttle service.
- Lim (10/5): Great service, great staff, great owners and the best part of my Japan Trip. - The food was excellent, the service provided was amazing. Natalie who helped us carry our bags, set up the room and prepare our food gave us the best and most welcoming experienced throughout my whole trip in Japan. The owners were also able to cater to food allergies, slightly later check in time and provided us with extra information for our next part of our trip. Everything about the stay was great with no complains at all, it was really worth the value and I will definitely come back here if I pass by the area during my next trip to Japan. There were no issues at all.
- Pamela (7/5): We had a lovely stay and would absolutely return. - We had a GREAT experience at Matsusaki. Our assigned staff, "Deepa" was fabulous, making our stay very comfortable in all respects. The entire staff was wonderful. The in-room onsen was amazing, the food was outstanding. We slept on floor futons. The first night was a little hard on my hips, and they obliged us with an extra mat the second night and it was perfect. The property was a little "tired" and could use an update without jeopardizing the beautiful authenticity of the Japanese traditional accommodations.
- Wandering (8/5): wonderful onsen experience - The rooms are big and spacious. There was good amount of space for bags and clothes. A nice sun room with a view of the greens and mountains. The onsens are simply relaxing and wonderful. The place smelled a bit musty.
- Calandra (10/5): - Staff were incredibly nice and welcoming. Our room was comfy and the private onsen was a dream. Food was amazing-lots of local ingredients, which was great to try. I have seen some complaints about it not being super new, but I feel that's part of the charm of this place. Highly recommend!
- Roberta (10/5): Exceptional -
- Doug (10/5): - Staff was incredibly friendly. The onsen was nice.
- Daniel (10/5): Fantastic experience - All the facilities were great. The dinner was a fantastic experience in itself. The staff was exceptional and made everything thing to make us feel welcome. They went above and beyond and made for a fantastic experience, as we were travelling with a 18 month old!
- KAORI (10/5): - 廊下から見える庭は立派でした。次回は庭にある茶室でお茶をいただきたいとおもいます。ガーデンビューの部屋でしたが、屋根と木の上の方しか見えなかったのは残念でした。 静かで落ち着いた旅館なのに、卓球台やビリヤード(ミニ版)、オモチャの貸出などもあり、ファミリーでも楽しめる旅館だと思いました。 お料理もお風呂も良かったです。
- An (10/5): Exceptional - Great staff, beautiful accommodation, excellent foods and services. Nothing.
- XYLIA (6/5): - The staff are friendly and did their best to take care of us. The facility is old though, feels like going back to the 80s.
- Veronik (10/5): - Staff is amazing! Such a relaxing place. Food was great and they managed to accommodate my vegan sister who was with me, which was very much appreciated. I felt like a spoiled little princess ;)
- ayako (10/5): - 担当してくださったるみこさんが足の悪い母に本当に優しくしていただいて感謝です またお食事は本当に美味しく、お部屋の露天風呂も最高でした母のお祝いをしてくださり、写真まで撮っていただき、母が本当に喜んでおりました。 女将さんはじめ、送迎の運転をしてくださった方、お布団の用意をしてくださった方本当にありがとうございました。
- Rachel (10/5): A wonderful experience - We loved EVERYTHING! Staying here is like stepping back in time (in a good way). A real Japanese experience. The staff were delightful and whilst they generally don’t speak a lot of English that causes no issues. The food was phenomenal - particularly the 11 course dinner :) best meal we have had in Japan so far! Nothing
- Benjamin (10/5): Exceptional -
- Eugene (10/5): - Excellent service. The staffs were super friendly.
- Abigail (10/5): Definitely recommend! - Beautiful and so accommodating. The meals were delicious. Wish we had even more time to stay!
- Kevin (10/5): - The staff and service was exceptional and the stay was very comfortable and relaxing.
- Nataša (8/5): So so - rooms are big, and dinner is excessive. Too much food in the evening for my taste. the place needs renovation.
- Pamela (10/5): I highly recommend this property , we had 2 special days here though it rained lots and we couldn’t explore the area. - Caring attentive and efficient staff who constantly aimed to please. I couldn’t fault the place . The surrounding forest and gardens are outstanding. The food was beautifully presented and tasty, though by day 2we found the meals too large.
- Junko (8/5): Very good - The people there were exceptional. Very warm and attentive atmosphere. Bus service to Kutani Village was wonderful. The garden was abit less than 100%. But they just had the Eearthquake, and it was still beautiful.
- Michele (10/5): Just a lovely stay and I would go back. So 100% recommend it. - Everything! Staff are exceptional as was the accommodation. Service was superb and the food delicious. It’s not in Kanazawa but they have a shuttle bus to the station and it’s 3 stops to Kanazawa If I’m fussy I guess it’s not in the hub of the city but out in the countryside
- Ofir (10/5): Royal experience - The crew was amazing, we felt like royalty our entire stay there! The food was delicious and adapted to our dietary restrictions. The onsen was amazing! A little isolated but they provide free private shuttles from and to Kanazawa, which made our day trips easy!
- Weng Choong (10/5): - An amazing place and experience. We had private indoor and outdoor onsen in the room and used it a few times as it was really convenient. Our hosts for the two nights, Natalie and Mizu, were extremely helpful and friendly. The meals, all in a private room, were excellent and gave us an authentic experience of Japanese breakfast and dinner cuisines.
- Kara (9/5): One of our best nights in Japan! - The staff at Matsusaki was so friendly and welcoming. The hospitality was exceptional. Dinner and breakfast were served in our room with an explanation of the dishes. The in room onsen was so relaxing as were the public onsens and massage chairs. We left the ryokan to walk to the nearby bookstore and grocery store which was close by and a fun experience. Parking was very easy. I highly recommend this ryokan for all travelers and would love to return. The public outdoor and indoor onsen water temperature is a little cooler than I would like, more so outdoors, but the private onsen in our room had great water temperature
- Steven (9/5): This is the perfect place to properly relax and be pampered. It costs a pretty penny but the experience makes it worth i - The rooms are very beautifully decorated in a traditional Japanese style. The food arrangements are absolutely outstanding and the onsen is very relaxing. Especially having a private onsen was amazing.
- Jm (10/5): Perfect Onsen experience - Food was fantastic and filling, no need for lunch as breakfast will last you till dinner which is even more filling. Great place to relax, recharge, get a inroom massage is recommended, onsen experience, we had our own inroom onsen as well, looking out to the private garden. Great service, our host Natalie was multilingual so made the experience even easier for us. A little bit out of the way, but expect that if you check first as i did and want the getaway from the busy areas.
- Sujith (10/5): Exceptional -
- Niccolo (10/5): Great traditional Japense stay - No better way to get a deep bath into Japanese culture. Lovely staff, well organised transport, great food, warm Onsen and relax!
- Ohara (9/5): The inn was a nice break from the hectic city, and it was a quaint place to stay. - The food was amazing, and it was a nice experience to have it served in our room.
- Robert P (10/5): - Beautiful and great hospitality!
- Erin (10/5): Retro onsen with outstanding service - Exceptional service, exceptional food, super family friendly (crib, baby seat, baby food all provided) it’s a bit dated, but that’s part of the charm.
- Wenjie (9/5): Superb -
- Zhihui Melissa (10/5): - Very clean and excellent ryokan to stay, half board service was fantastic, room was spacious for the standard room and they have 2 locations for public bath, definitely recommended
- Yong (10/5): Exceptional -
- Poe (10/5): Exceptional - Everything is amazing. Natalie was exceptionally helpful.
- Dawn (10/5): Excellent property, very spacious and comfortable room, gracious and attentive staff, superb food. Well worth the money. - A gorgeous property with beautiful gardens. Very peaceful and calm. Meals (dinner and breakfast) were excellent. Kaiseki dinner was superb. Highly recommended, especially with snow crab and Noto beef. Very spacious and comfortable family room with indoor and outdoor onsen. Love the toiletries, smell great! Loved the massage chair in room, daily afternoon sweet and tea, tea ceremony in the tea room, very attentive and gracious English speaking staff. Free shuttle bus to nearby attractions. Kutani Museum and shops were great. Will come back again. We liked everything, perhaps the meal times could be a little bit more flexible?
- Hanh (10/5): Dinner was amazing with high quality local produces; hot spring in the room was so convenient. - Dinner Hot spring none
- Sravani (10/5): Exceptional -
- Yasuji (10/5): Exceptional -
- Chris (10/5): Exceptional - Natalie was amazingingly helpful with explaining everything about our room, dinner, and the public baths. Matsusaki had everything labeled in English as well as Japanese. A wonderful experience, I will stay longer next time.
- Gytis (10/5): Exceptional -
- David (9/5): A delightful onsen hotel in a very peaceful setting. - The room was immaculate: clean and spacious, with its own private hot spring bath. The beds were very comfortable, and the communal onsen was very good. The kaiseki dinner we had in our room was excellent and the service impeccable. There was nothing we did not like. The stay met our expectations.
- Jennifer (10/5): Would stay again, staff so nice, meal wonderful, beautiful grounds - So relaxing! Loved our onsen in our room It felt a little like staying at a grandmas house, decoration wise (wood paneled walls, lace curtains).
- Tanya (8/5): - We had an interesting stay here. The rooms are worn and dated (we stayed in the old building) and only one of the onsen was nice enough to want to return to. The walls are thin and soundproofing (especially when some random karaoke started) wasn't great. They could do a lot to improve the quality of the property by beautifying the onsen spaces and cleaning up old wall coverings in the room and renovating old areas. The grounds seem neglected -- lots of overgrowth such that I couldn't take a stroll on the boardwalk across the pond without pushing the greenery away. Weeding and cleaning up debris would go a long way to improve the look of the property. The meals on the other hand were very well done and we had a good experience. They were able to manage my food allergies with no problem; communication with the site beforehand was very good. Meals were served elegantly and the service was great. We had dinner and breakfast in the room. Way too much food as always seems the case with these traditional and extravagant meals. The free shuttle pick up/drop off at the train station was much appreciated as the location is about a 20 minute drive. The price is definitely less than some other ryokan which are nicer and more convenient, so if you want an authentic experience with a lower price tag, this might be the place for you.
- Kevin (9/5): Superb -
- Daniel (10/5): Perfect Honeymoon Getaway - The room was beautiful and traditional, the staff were exceptionally friendly, the Kaiseki meal was exquisite and one of the best meals we had all trip. An all round amazing stay and a truly amazing onsen, would recommend to all! Nothing!
- Bianca (10/5): An outstanding ryokan & onsen experience. - This stay was OUTSTANDING and so much more than I expected. We had a traditional tatami room with its own private onsen outside that overlooked a gorgeous garden; honestly a slice of heaven. That in itself would be enough but no, the service and the staff were just beyond exceptional in ryokan. Breakfast & Dinners were served within our room (by room it was more like the size of a small house to be honest). And each meal was a traditional coursed menu and OUTSTANDING. Fresh and authentic. We had an amazing host named Natalie look after us - and she went above and beyond to ensure our stay was perfect; and it truly was. The owner of the ryokan even came around to each room to welcome guests and every single person working was just so kind and helpful. My partner and I will always look back on this stay as the most phenomenal experience, a once in a lifetime and highly recommended if you’re looking for the true onsen & ryokan experience for a quiet getaway. Heaven. Nothing, everything was exceptional.
- Joseph (10/5): - Amazing place! The private onsen was perfect and the private room dinner and breakfast was as authentic as it gets for Japanese style cuisine, will definitely go back!
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