Hotel l'Arbre Voyageur
Location: 45 Boulevard Carnot, Lille, FR, 59800, Lille, FR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Breathtaking Views and Delectable Dining
Enjoy stunning views from the terrace and garden, and savor a culinary delight at Jane, one of the hotel's two restaurants. Cap off your day with a refreshing drink at the bar/lounge. Buffet breakfasts await you daily at 6:30 AM to 10:00 AM for a fee.
Luxurious Amenities and Convenient Services
This hotel boasts a business center, express check-out, and dry cleaning/laundry services. With 431 square feet of conference space and a meeting room, we have your business and event needs covered.
Elegant Rooms and Prime Location
Feel at home in one of the 48 air-conditioned rooms featuring free minibar items, flat-screen TVs, and designer toiletries in the private bathrooms. Stay connected with complimentary wireless internet access. With a central location, you're only minutes away from popular attractions like Zenith Arena Concert Hall and Chambre de Commerce.
Ready to experience the epitome of luxury and convenience? Book your stay at Hotel l'Arbre Voyageur, BW Premier Collection now.
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Express check-out
- Newspapers in lobby (surcharge)
- Lot hours - 24 hours
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Elevator
- Gift shops or newsstand
- Shopping on site
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Internet access in public areas - high speed
- Smoke-free property
- Snack bar/deli
- Newspapers in lobby (surcharge)
- Lot hours - 24 hours
- Food and water bowls
- Well-lit path to entrance
Rooms Available
-
Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige)
1 King Bed
Soundproofed room
Layout - Separate living room
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)
Practical - Safe, double sofa bed, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Alarm clock
- Sofa bed
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Family Room, Multiple Beds, Non Smoking, Connecting Rooms
1 Queen Bed and 1 Twin Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Alarm clock
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Connecting rooms available
- Bedsheets provided
-
Executive Room, 1 King Bed, Non Smoking (Larger Room)
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Alarm clock
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
-
Exclusive Room, 1 King Bed, Non Smoking (With Sofabed)
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Alarm clock
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin Bed On Request)
1 Queen Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Alarm clock
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Comfort Room, Mobility Accessible
1 Queen Bed
Overlooking the courtyard
Internet - Free WiFi
Entertainment - 70-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, designer toiletries, a hair dryer, and towels
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Shower grab bar
-
Family Room
2 Queen Beds
Overlooking the courtyard
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 70-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, designer toiletries, a hair dryer, and towels
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Suite, 1 King Bed, Non Smoking (Separate Living Room)
1 King Bed
Soundproofed room
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Safe, double sofa bed, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Alarm clock
- Sofa bed
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Comfort Room, 1 Queen Bed, Accessible, Non Smoking
1 Queen Bed
Located on the ground floor
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Alarm clock
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Location - ground floor
-
Executive Room
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 70-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, designer toiletries, a hair dryer, and towels
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Premium Suite
1 King Bed and 1 Queen Sofa Bed
Located on the top floor with city views
Layout - Bedroom, living room, and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 70-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Location - top floor
-
Deluxe Suite
1 King Bed and 1 Queen Sofa Bed
Overlooking the city
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 70-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Deluxe Room
1 Queen Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 70-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, designer toiletries, a hair dryer, and towels
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Exclusive Room
1 King Bed and 1 Queen Sofa Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 70-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, designer toiletries, a hair dryer, and towels
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Guest Reviews
- Rob (10/5): - Wonderful stay, amazing staff, lovely room, excellent location. Amazing breakfast and a nice atmosphere in the bar. Loved our stay and will stay again if we head back to Brussels in the future.
- Nicola (10/5): - Fabulous hotel. Lovely staff throughout the property. Perfect location from the Old Town.
- Maurice (10/5): - Very specious hotel. Very original stiff. Fun
- Carol (8/5): - I liked the complimentary snacks and drinks offered in the minibar.
- Andrew (10/5): - Great stay, room was clean and the shower was one of the best I’ve used in a hotel. Staff were friendly and knowledgeable, but super slow to bring drinks/menus in the bar. Easy walking distance from the train stations
- Joseph (10/5): Excellent stay - We stayed 2 nights on a trip through France and really enjoyed our stay. The room was clean and comfortable and staff were excellent. It’s an easy walk from the rail station as well as into the central areas if Lille. We would definitely stay again.
- Laura (8/5): - Perfect location: just two minutes from Vieux-Lille, and in walking distance of the Eurostar, all key areas/attractions and numerous cafes/restaurants. The staff were all very helpful and welcoming. The room could possibly do with a little freshening up in some small areas, however, it was spacious, clean, comfortable, with all amenities and had a very good bed. The courtyard provides a welcome outside seating option. There were also some nice additional touches throughout my stay.
- Tracy (8/5): - Stayed for 1 night in August 24. Enjoyed it so much went back for 3 nights this time. Lovely comfortable king size bed. Great shower. Fridge has 3 complimentary bottles in it and 2 snacks. We had robes and slippers last year, we didn’t this year. Coffee wasn’t replenished every day do had to ask at reception, I didn’t like the canal plus tv. Couldn’t find any regular English channels. Great location. 10 minute walk to Lille Europe and the same to Flandres station. Went to Bruges for the day via Flandres and the station staff were great helping us buy tickets. Travelled via Eurostar snap ticket.
- Victoria (8/5): - Nice clean property in excellent location.
- Malbora (8/5): - Great hotel with stylish design and welcoming staff! I really enjoyed my stay—everything felt thoughtfully designed, and the hotel had a very chic and modern vibe. The staff were friendly and made me feel right at home. My room was spacious, comfortable, and impressively quiet, which I really appreciated. The bed and pillows were especially comfortable! A couple of things could be improved: the shower door was quite small, which caused water to splash out and soak the bathroom floor—definitely a bit annoying. Also, the large rainfall shower head looked great but didn’t have much water pressure. Lastly, I was surprised to find only one bath towel provided. Overall, though, a lovely place to stay and I’d definitely consider returning!
- christophe (8/5): - Nice large room. Clean. Friendly professional staff. Centrally located. Recommended.
- Matthew (10/5): Lovely hotel for a weekend break. - Fabulous stay. Wonderful service, fantastic breakfasts too. Brilliant location right on the edge of the old town (where the best L’estimets are) and near shopping district. We stayed in a suite which had a super comfy bed and luxury bathroom. Parking easy next door. Can stress how good the service was.
- David (10/5): - Great location and very nice staff. Only drawback is parking which is a public car park down the road and very small areas to pull over im front of reception to drop off luggage.
- Caroline (10/5): - I recommande this place!
- Verified traveler (10/5): - Excellent location. The hotel was clean and the staff were very friendly and responsive.
- Amanda (10/5): - Amazing property and location. Parking is limited and not ideal for heavy luggage. However the rooms are well designed and very ample in size. The swim pool was a lovely addition and the terrace was perfect for evening cocktails. Great to have a look around the old part. With wonderful service throughout.
- Adam (10/5): Great place to stay in Lille center - Amazing hotel in Lille city center. Great staff, comfortable and well furnished rooms, free espresso in the room, convenient to everything. Highly Recommended
- Chris (8/5): - Great location and friendly staff
- Verified traveler (10/5): - A fantastic hotel, in the perfect location. Rooms were beautiful and very comfortable, and the service from staff was excellent. We had dinner in the restaurant on our Gina night and it was excellent.
- MISS ANNIE (10/5): - Absolutely fantastic location. Lovely hotel, very comfy bed and pillows. The only downfall I have is the maid service was a bit slack, they literally made the bed and emptied the bin. Didn’t clean the cups, restock tea and coffee or just give it a general tidy so that was a little disappointing but otherwise I cannot fault it.
- Catherine (8/5): Nice hotel in perfect location - Perfect location, friendly helpful staff, lovely executive room with deep bath. Fridge TV and WiFi worked well. Breakfast was quite limited with a tasty selection of bread and cheeses but the hot food options were not very nice. We would stay there again if travelling to Lille.
- Denise (10/5): Well situated - Really nice and well situated hotel in the heart of Lille. Public car park underground ,Opera , is metres away. Choice of 2 restaurants in the hotel. Nice staff , helpful and friendly. Our room was clean, comfortable and well appointed.
- tania (8/5): - Great staff fab location for Eurostar and town . Lovely restaurant
- Verified traveler (8/5): Room cleaning needs improvement - The hotel was well located and we were allocated a quiet room. Alexander was great to step in when there was issues when a couple of minor issues arises. Suggestion for hotel to improve their room cleaning service.
- Yaron (10/5): - Great, clean, free sodas and espresso machine was a wonderful touch. Breakfast is rich. Well located.
- Iain (10/5): - modern hotel with helpful efficient staff
- mark (8/5): - All round very comfortable accommodation in a very good location, would have rated higher if there hadn’t been a drains smell in the bathroom
- Jane (10/5): - Lovely large room, great bath, helpful staff, lift area a little tired looking Great location, we walked from the station. 10 minutes, great for shopping in Lille Breakfast was good, buffet style everything you need, tea was terrible though so if you are English take some tea bags!
- Verified traveler (6/5): Disappointing - We were disappointed with our stay overall and didn't feel this was a four-star hotel. We received emails in advance welcoming us and we completed the necessary information ahead of arrival and check-in. We also received an email inviting us to book their restaurant for dinner, which we did and were really looking forward to it. On arrival we were informed that the restaurant would be closed all weekend, even though we received an email from the hotel and booked a table through their link. The room was spacious and the bed was comfortable but there were no slippers and it wasn't very soundproof, so we could hear the street noise. The breakfast on our first morning was very good with a lot of choice but they ran out of a few food choices on our second morning, even yoghurt, which was surprising and again disappointing. Most the staff members were friendly and helpful and were doing their best during difficult moments like the food running out, but some didn't seem very well trained or knowledgeable. The lobby, bar and outdoor courtyard were comfortable areas to relax. The hotel's location was a conveniently short walk to/from the Eurostar station. Despite a few positives we probably wouldn't stay here again and we wouldn't recommend this hotel to our friends.
- Brigitte (10/5): - Would recommend. Nice rooms, great staff, good location.
- Tracy (10/5): - Outstanding property. One of the best hotels I have ever stayed in.
- Jeff (8/5): - This is a lovely hotel, right in the centre of the city. The rooms seemed a little small, but for the price, more than fair. The staff are really fantastic and the bar and restaurant were great too.
- Verified traveler (10/5): - Fantastic hotel in a great location, super friendly and helpful staff. Very comfortable beds and delicious breakfast. Location perfect for walking around Lille. Overall a great experience
- Johannes (10/5): - Great location, nice staff, very clean
- Mehmet (8/5): - Thanks.
- James (4/5): Good hotel but poor room - Nice hotel and good location - very poor room - apparently 2 comfort rooms are designed for reduced mobility guests - located on ground floor next to internal courtyard- no view, small space, bathroom / wet room had poor drainage - not good
- Brian (10/5): - Staff was extremely pleasant and accommodating, even helped me with translating. An unbelievable stay while I cheered on the USA men's basketball team!
- Verified traveler (10/5): Fantastic stay - Chiara at Reception was just wonderful and gave a full overview of the must see places with the map. She really made our stay. The barmen were great too. Everything was wonderful in the hotel. Rooms were super comfortable and spotless. Will stay again.
- Janet (6/5): - Ck in was awful 2 men just did not care. Later 2 women were very nice .had to wait over 2 hours for room.
- Douglas (10/5): - People and property. Well located.
- mohammad (10/5): - Excellent location - wonderful staff - walkable to surrounding attraction
- Nicole (2/5): - The minute you enter the Lobby it smells like room freshener/perfume on steroids. It is a sweet sickening smell. I am not sure how anyone could eat in their restaurant with that smell or what it is masking. No one at check in knew when breakfast was. Very disorganized. Room was small and predominately brown. Everything was brown even the towels. Horrible. The shower when turned on would flood floor. Do not recommend.
- John (10/5): - Very nice staff and facility. Easy walking to Gare Lille Flanders and to touristy areas. Great food.
- Tim (10/5): Very nice hotel near train station. - We had a great stay at this property in Lille. Very close to the historic center and a short walk to the train station. The staff was most friendly, helpful, and professional. Our room was very clean and comfortable.
- Timothy (10/5): - Fantastic stay. Close walk to the 2 main train stations. Nice spot, great breakfast.
- Janet (10/5): - The hotel and staff were lovely, and the restaurant, Jane, was the big surprise. Excellent, and I had no idea it was in the hotel when I booked.
- Joshua (10/5): - Lovely place, great staff, great location
- Alison (10/5): - Hotel was in perfect location for exploring the old town in Lille (which is really worth a visit ) whilst being away from the main square and any associated noise. Rooms were furnished nicely and were clean and fresh.
- Linda (10/5): - Friendliest reception. Room was not the biggest but was adequate for a short stay and well provisioned, bed was comfortable too. 2 completely different dining options on site if you don't want to search Lille for an alternative
- Pamela (10/5): - The property was well staffed. The breakfast was fantastic with a wide choice of foods.
- Jamie (10/5): - Hotel was excellent, very friendly and informative welcome.
- Sherry (10/5): - Very easy access to metro, great location, front desk staff really helpful, great breakfast.
- Chris (8/5): - Good hotel in great location near old Lille and main railway station. Room was large with great shower. Nice offer to “green me up” which gave two free drink tokens if you didn’t need your room cleaning. Unfortunately there were extensive roadworks outside the hotel during our stay in September 2023 which were noisy together with the school next door. Fortunately it was quiet at night. Staff were very friendly and gave great advice and map on check in. Breakfast was great with large choice of healthy food, but a bit expensive. Overall I would recommend this hotel.
- Verified traveler (10/5): Great hotel! Will stay here again - Helpful friendly staff with a great (and flexible) eco-friendly approach.
- Verified traveler (8/5): Lovely room, eco-friendly - almost 10/10 - Nice big room with a huge bed. But the bed could do with some maintenance as just sitting on it made a terrible screeching noise. Otherwise it was very comfy. Nice big shower, but with a weird shower head that hurt a bit with the pressure. Currently (Aug23) there are extensive roadworks right outside which are noisy starting really early. The soundproofing is pretty good, but it’s still a bit annoying. Free drink in the bar offered if you skip room cleaning on longer stays is great.
- Rachel (10/5): Always great! - As always, very happy with our stay. Highly recommend the junior suite, it’s spacious, quiet and beautifully decorated. This hotel is about 10 mins easy walk from the Eurostar and is just around the corner from amazing le Vieux-Lille et La grande place with many fantastic restaurants.
- Sandra (10/5): Absolutely fantastic - An absolutely lovely hotel, everything you need in the room, check out 12 noon which was great as we really needed a rest after a busy week.
- Rocco (10/5): 7 minute walk to either train station - Comfortable bed, good bathroom, excellent staff, free in room cold beverages
- Luci (10/5): - 10 min walk to train station. Cute bistros nearby. Staff very helpful.
- Richard (10/5): - A gem. Not historic, but next to the beautiful of town. It is a beautiful new building, immaculate, and convenient place and location. Friendly and helpful staff.
- Sheila (8/5): Super location, very enjoyable stay. - The hotel is very comfortable, well located and has a nice vibe. Some great eco initiatives which was really great to see - and something in it for the guest aswell!! The location was ideal, just at the edge of old Lille, and so you could easily pop back to the hotel between outings. Breakfast was really good - but the service at breakfast was a bit disorganised - there was enough staff but it seemed to be doing everything at the same time and the service needed some focus. There is a small courtyard which was perfect for a late afternoon drink in sun or shade. Parking in the Opera carpark just next door (underground) was great.
- Jeremy (10/5): A great short stay in Lille - Despite the road works in Lille centre the car park Opera was easy to locate and handle, less than 100 metres from the hotel entrance with no roads to cross. Room was nice breakfast lots of choice and tasty. Hotel short walk from main squares on the edge of Old Lille.
- Kathryn (8/5): - Great breakfast, very friendly staff.
- Patrick (10/5): - Great location! Very nice staff. Comfortable and quiet room.
- Steven (10/5): Superb hotel - Superb hotel in the heart of the city. We had a suite which was well worth the small extra amt. we are in the restaurant which was good quality and not a rip off.
- Sophie (10/5): Perfect - Perfect, as usual.
- Christiane (10/5): - Good experience at the hotel. Safe pay Parking at walking distance friendly staff
- Mehdy (10/5): - Convenient, Modern, Clean
- Anthony (8/5): - Great position for Lille and staff really informative and helpful. Room fine but basic and odd disinfectant smell. Aircon ineffective and street noisy. Enjoyed stay.
- Lauren (10/5): Brilliant stay in Lille - Brilliant location. Just a 10-15 min walk from the train station and then straight into the old town within 5 minutes. Really friendly staff. Clean and tidy.
- Corine (10/5): - Very pleasant and excellent location.
- Corine (10/5): - This is a very pleasant hotel, close to restaurants and stores. We had a great time there.
- Scarlet (10/5): - L'Arbre Voyageur was perfect for our one night stay in Lille. It's 10 minutes from the Eurostar terminal, it's right by the pretty old town, it's modern and comfortable, and it has 2 fine restaurants and an in house fancy patisserie. The beds were comfortable the showers were good (which is a rare thing in hotels), and the Nespresso machine in the room was very welcome. Luggage lockers were a nice touch too - much more secure and easier than a luggage room with a ticket system. We'll definitely stay there again.
- Sonia (10/5): Fantastic hotel in a great location. - A fantastic hotel, really friendly and helpful staff, modern, clean and well located. Had dinner in restaurant one evening and whilst it was pricey the food and service were exceptional. Everything in mini bar is free and if you choose not to have a daily towel change and clean they give you tokens for drinks in the bar, eco friendly and generous as they don’t limit type of drink you have. Highly recommend this hotel.
- Russell (8/5): Superb hotel. - This is a superb hotel. The only issue was some external noise from a neighbouring house. The party was so loud the hotel actually called the police… sadly the hotel then mis-handled the situation with me in the morning and didn’t take it as seriously as they should have done. Such a shame, but that problem aside, it was a lovely stay.
- Carmen J. (10/5): Excellent! We’d definitely stay here again. - Location was a huge factor. Waking distance from the train station and the service and staff were excellent!
- Sophie (10/5): Had to change rooms but otherwise perfect - I initially drew the short straw and was given a room that must have been located next to an air conditioner or other equipment because there was a constant humming background noise. However, the staff was really helpful when I mentioned the issue and immediately offered me a new room. Aside from this minor incident, my stay was perfect, as it always is with this hotel. Just stay clear of room 40 if you're a light sleeper like myself :)
- Luc (8/5): - The hotel is very well situated to visit the old city of Lille. Room are spacious but front desk could use some improvement as well as their bar service. We were waiting to be seated with friends to have a drink and were totally ignoring by the snob waiter at the restaurant. I had to inquire at the front desk how we could be seated for a drink and were told that it was now switching to a restaurant but we could have our drinks in the lobby, which was strange for a hotel of this caliber. Then, the next day, we checked out early to catch a train and the front desk, who did acknowledge was new, ask if I could pay for the night, which, obviously was already paid through Expedia. I told him that I was not paying anything as the taxes were already paid the night before when we checked in. Needless to say that I am less than impressed with this place. You do have choices when it comes to 4 stars in Lille. I'll shop around a bit more next time.
- Alan (10/5): A great choice - Well positioned and comfortable hotel with two great restaurants
- Christine (8/5): - Great hotel and decor. Location perfect for both kids of and new pats of the city. Staff welcoming and friendly.
- Darren (10/5): Great way to do Lille - Everything was spot on about this stay, from the warm welcome to having a great room. The hotel is in a great location, just a short walk to the old town or central areas. Our suite was sizeable, bathroom superb and a super size bed made this a memorable trip.
- Alain (10/5): - Found on Orbitz and extremely well surprised. The staff is clearly very helpful and provide smile at any corner. Great hotel.
- Kalai (8/5): Great stay! - Desk staff was extremely helpful and friendly. Great distance to restaurants and train station!
- Sophie (10/5): Perfect for a city break - Friendly staff, very comfortable bed, great location close to the old town and both railway stations. The free tea, coffee and cold drinks in the minibar are quite convenient too. I also like that the shower is separate from the toilet.
- Verified traveler (6/5): - The location of the hotel is great and it doesn’t feel like a chain hotel. It has a boutique styling which makes a very welcome change. Sadly, do expect because you’re staying in the hotel you’ll be able to use their restaurant- we were turned away and the breakfast buffet made us ill.
- Verified traveler (10/5): - I liked everything...
- James (10/5): Great City and Place to Stay - Excellent and interesting city and fabulously located hotel!
- Rudolf (8/5): Short city trip - Excellent location, stylish hotel in between the city center and vieille Lille. Very good breakfast with great coffee … certainly for France.
- Verified traveler (10/5): - Great location near Old Lille. Easy walk to shops and sights.
- grant (8/5): - Great hotel! close to the train stations and 5 minutes walk from restaurants and grande place. The decor is certainly one of the best I've seen, very quirky! Great breakfast, it helps they have their own amazing bakery. The restaurant is also very good. Service is top notch. Highly recommended! Only minus, the toilet seat didn't fit the toilet or was broken somehow, but no big deal.
- JonnyDee (10/5): - Perfect location - easy walk from Eurostar, short walk into the old town. Smart and clean. Great shower! Would stay there again.
- Diane (10/5): Fabulous with minor caveat - Great hotel, well located from the center of town. Staff was incredibly sweet and helpful. Hotel is immaculate, room decor is updated, bed very comfortable. My only criticism is something that I have found in many hotels recently. Why, just why, do the architects and designers of these hotels think that an « open » bathroom is a good thing. Why is the shower open to the rest of the room?? I don’t care who you are at the hotel with or what goes on elsewhere in the room. If I wanted to put on a show while showering I would simply leave the door open. Just my two cents. But honestly, this was a lovely hotel and I would recommend. Just be aware of this particular design « quirk ».
- Eileen (10/5): See traditional Lille from a contemporary hotel - Everything from the warm welcome on arrival to the clean and chic rooms and amazing decor was fab. It is well placed for touring around the historic centre of Lille and has a really lovely couple of restaurants and bars to chill out in afterwards!
- Jonathan (10/5): - Hotel colleagues were very friendly and helpful and the hotel was in a great location. An easy walk straight into the heart of the old town. Definitely stay here again if I ever get back to Lille
- Sally (10/5): Fabulous location, staff & facilities - We loved our stay here. Check in was very easy & handy lockers available to store our bags until the room was ready (we arrived very early!). Staff all friendly especially towards my overexcited 7 year olds. We had a suite which was amazing - especially the jacuzzi bath. The hotel is also only 5 mins walk from the Grand Place and 10 mins from the Eurostar station so very handy all round. We will definitely be back.
- MARKANDJUSTINE (10/5): - Hotel is very centrally located, around 8-10 minute pleasant walk to the main square. Check in time advertised as 2pm, we arrived around 1pm and left our cases with Reception and had a quick stroll to get our bearings. Once we had checked in to our suite we were really impressed by the size and facilities in the room. Living area had sofa, chairs, TV and tea/coffee facilities. Bathroom with large bath and rain shower. Bedroom with comfy King size bed and TV. Couldn't fault any aspect. We didn't use the bar or restaurant but they looked stylish and clean, in keeping with the decor throughout the hotel. Would totally recommend this hotel!
- Verified traveler (10/5): - Hotel was in a great location and unusual in styling. Restaurant and drinks were expensive.
- Marin (10/5): Comfortable and conveniently located - At a short walking distance to the old Lille. Quiet during the night despite being on a main road. Public underground parking nearby. Tasty modern decoration, huge deluxe room, very comfortable bed, glass partition to the bathroom area which looks modern but lets the vapour from the bathroom to enter the bedroom. Very good breakfast and service.
- caroline (10/5): Excellent location and service - Lovely convenient hotel on the edge of the old town. Very welcoming and helpful staff. Spacious well appointed room.
- Jamie (10/5): amazing stay :) - Absolutely brilliant stay, reception was friendly & provided us with a local map which was useful Room was spotlessly clean, free mini bar was a nice touch Hotel is located in a great area Only negative was that we only stayed for one night :(
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