Chateau Nova Yellowknife
Location: 4571 - 48 street, Yellowknife, ca
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Chateau Nova Yellowknife, just a 4-minute walk from Prince of Wales Northern Heritage Centre, offers 4-star accommodation in Yellowknife. Each room is equipped with modern amenities like air conditioning, a microwave, and a coffee machine for a comfortable stay.
Convenient Facilities
Guests can enjoy the convenience of a fitness centre, a shared lounge, and a bar on the premises. The hotel also features a 24-hour front desk, a restaurant, a sauna, and free WiFi. Additionally, a business centre and vending machines with drinks are available for guests' use.
Ideal Location
Situated near Yellowknife Airport, this hotel is perfect for travelers looking for a convenient stay in the area.
Book your stay at Chateau Nova Yellowknife now for a memorable experience!
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Sauna
- Non-smoking throughout
- Shared lounge/TV area
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- ATM/banking
- Front desk (limited hours)
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Vegetarian menu options available
Rooms Available
-
One-Bedroom Apartment
This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a patio, this apartment also features a washing machine, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Wine or champagne
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
One-Bedroom Apartment with Balcony
This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a dishwasher, kitchenware and an oven. The apartment features carpeted floors, a seating area with a flat-screen TV with streaming services, a washing machine, a private entrance, as well as a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Two-Bedroom Apartment with Balcony
This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a dishwasher, kitchenware and an oven. The apartment has carpeted floors, a seating area with a flat-screen TV with streaming services, a washing machine, a private entrance, as well as a tea and coffee maker. The unit has 3 beds.
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Executive Apartment, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
Located in an annex building
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with cable channels and streaming services
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toaster
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Kitchen island
-
Executive Apartment, 1 Queen Bed with Sofa bed
1 Queen Bed and 1 Double Sofa Bed
Located in an annex building
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with cable channels and streaming services
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toaster
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Kitchen island
-
Executive Apartment, 1 Bedroom, Kitchen
1 King Bed and 1 Double Sofa Bed
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with cable channels and streaming services
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Kitchen island
-
Room, 2 Queen Beds, Refrigerator & Microwave
2 Queen Beds
362 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with cable channels and streaming services
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Kitchen island
-
Room, 1 King Bed, Refrigerator & Microwave
1 King Bed
362 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with cable channels and streaming services
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Kitchen island
-
Standard King Room
This spacious room includes a desk, a flat-screen TV, individual climate control, a microwave, mini-fridge, toaster, kettle, dishware, glassware and cutlery.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Queen Room with Two Queen Beds
This spacious room has premium linen, a flat-screen TV, individual climate control, a microwave, mini-fridge, toaster, kettle, dishware, glassware and cutlery.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Guest Reviews
- Sarah (9/5): Excellent - Très bon rapport qualité/prix. Le seul point négatif serait qu’il devrait y avoir des rideaux qui bloque plus la lumière dans les appartements.
- Pellissey (9/5): -
- Gareth (8/5): -
- Charles (7/5): -
- Steve (9/5): - The room was big, clean and comfortable. I appreciated the fitness room, after three days driving up there. Limited breakfast options within the hotel, only the attached upscale restaurant.
- Tanya (2/5): -
- MILLY MARION (10/5): -
- Nivingalok (8/5): Very good - Need.better internet and television channels
- Sandra (10/5): -
- Helsby (8/5): - See restaurant,bar, workout gym and sauna
- Majid (7/5): Everything was fine except the bathroom - The room was clean and big. Bathroom was not good.
- Fiona Siaw Ling (8/5): Very nice - Spacey Far
- Takuma (5/5): シャトルバスドライバーが全てをぶち壊すホテル - 広くて清潔でハウスキーパーさん達も対応早いです レストランは何を食べても美味しいだけでなく盛り付けもとても綺麗でなんかな訳がわかります シャトルバスの運転手は挨拶しても返事しないし、お客さんに重たいスーツケースを車内の階段を登らせて客席通路に無理やり運ばせます！ 後ろにちゃんと荷台がほとんど空なのに載せるのが嫌なんでしょう絶対に荷台の存在を教えてくれませんでした。気に入らないならタクシー使えとまで言われました🥹。他のスタッフさんはとても親切でホスピタリティに溢れてましたが、このシャトルバスドライバー気をつけておいた方が良いです。
- JANICE (10/5): -
- Paulina (10/5): -
- SUNAGAWA (9/5): -
- momoko (10/5): -
- Lisa (9/5): -
- Colleen (8/5): Would stay here again. - Short walk to downtown area, airport shuttle. Bed was comfortable. Limited breakfast options in restaurant.
- Mario (9/5): -
- Hilary (8/5): -
- Angela (8/5): Overall pleasant stay, price a bit high for the level of the hotel but normal in Yellowknife I guess. - Quite new compared to other hotels in the area. Location is not bad. The beds are too soft, the carpet were not well installed so a bit hard to pull my suitcase on it. The restaurant can get more authentic but overall Yellowknife food is so-so. Would be better if can have shuttle service to downtown, old town and airport/ uptown, even if just like once every hour during a few hours of the day.
- Hungyung (8/5): -
- Kushalini (4/5): - Location and check in process Heat in room not working Tv wasn’t working At times the response from the front desk didn’t happens Disruptive guests on the floor causing disturbance
- Geraldine (9/5): -
- Janine (8/5): -
- NAOTO (6/5): 雪が消えない季節は「新館」はちょっと不便です - 4泊5日泊まったのは「新館」でした。２部屋それぞれにトイレと浴室が付いており広くて部屋は快適でしたが、新館は本館から徒歩5、6分程度は離れており4月はまだ全面凍結の状態の中、簡単には行き来はできません。レストランもサウナも本館ですからご注意くださいさ 普段は徒歩で本館まで行き来しましたが、最終日のチェックアウト時は大荷物なので迎えの車を頼みましたが行き違いがあり結局、雪と氷の道を歩く羽目になりました。
- Cathy (9/5): Hotel catering to the Northern Lights crowd. - Good airport shuttle. Checkin was easy. Rooms comfortable and equipped with hotpot and refrigerator. Tours picked up from the hotel. Bar and restaurant on site. The hotel was very nice.
- Konkordia Sørensen (10/5): - Rent venligt
- 詩慧 (8/5): -
- Chanza (8/5): -
- Takashi (8/5): 日常生活の様に快適に過ごせる長期滞在型ホテル - 部屋が広く明るい 別館だったのでカウンターデスクまで遠い 爪切り シェーバー 綿棒 がない
- Lynn (10/5): Chateau Nova Yellowknife was a great place to stay. Would do it again. - It is well located, an easy taxi ride to anywhere we wanted to go. Tours were happy to pick us up there. The 2 bedroom apartment was clean, roomy & very comfortable for our group of 3. Free shuttle provided to & from airport. Staff was friendly & helpful. Nothing.
- Akiko (8/5): -
- Peichi (8/5): -
- Ekaterina (9/5): -
- Phoebe (9/5): I’m happy with the stay. It exceeded my expectations. - the room and furniture are new The new building is separate from the main building, and we need to call the front desk to arrange a van between our building and the lobby. But the distance is very short, just a 1-minute drive.
- LIU (9/5): -
- Melodye (9/5): Highly recommend this property for Yellowknife tourists. - We stayed in a small apartment in building opposite the main hotel for 7 nights in early March. There’s a convenience shuttle between the two buildings but the walk takes less than 2 minutes. This is handy when it is 20 below zero. The unit had two spacious bedrooms with a Queen size bed in each and each had an adjoining bathroom. On day 2, we had an issue with one of the toilets and room safe that were both dealt with promptly. Bedding was comfortable and apartment was warm (too warm in fact but we could adjust the temperature). Wifi was more than adequate with Prime, Netflix and Local TV also available. Dishwasher, washer and dryer, induction stove and microwave were in good working order. We were allotted one box of laundry detergent, one dryer sheet, two dishwasher pucks and a 100cc dishwasher liquid for the week (all quite adequate). We were on the third floor and had no noise issues. The bonus was we were able to see the Aurora from our balcony for nearly all 7 nights. These are very minor things but I would recommend larger bowls for soup and for cereal. A larger frying pan (could barely fit three slices of bacon at a time) would nice and strainer for washing vegetables. The floor was often dusty and dirty (as this was winter) so would suggest putting a broom and dust pan in each unit. A mat in front of the door to balcony would be another idea to cut down on Iceland/snow and dirt on the floor.
- Enyuan (8/5): - 新建的住宿楼设施配套完善，非常好。 卫生方面需要改进，毛巾及地面头发太多，可能需要改进打扫卫生的方法。
- Rowan Vilar (9/5): - Localização e instalações do predio novo excelentes Cafe da manha fraco para o preço
- YU CHANG (8/5): -
- 713hillaryd (2/5): 0/10 never again - Horrible experience, my son accidentally left his shaving kit in the room upon check out. I called twice and was told both times there was nothing, I went back in person on my following trip to talk directly with the management of house keeping explaining there was no way it was not left in the room. He came with the shaving kit with the two most valuable items (cologne both each valued over $200 and bottle) missing from the kit. The shaving kit still smelled like the cologne and they informed me there was no compensation available. Very unprofessional service. Least they could have offered was a complimentary two night stay for the stolen items. I will NEVER stay here again based on my experiences.
- hitomi (7/5): -
- Patricia (8/5): -
- HYOSUP (8/5): -
- Gina (9/5): Great for a short stay in Yellowknife - Well maintained, rooms are comfortable, close to 2 walking trails, Prince of Wales museum and National Legislature Rooms also had a fridge, microwave, toaster , coffee machine and kettle Room daily tidy up was sometimes spotty and you had to chase down the cleaning staff to get assistance
- Deanna (10/5): - Cleanliness
- 佩姍 (10/5): -
- timothyj876 (8/5): Nice stay - The hotel has all the usual amenities, it’s clean and comfortable and well located. The rooms are comfortable and room features are quite nice. The lounge and restaurant and lovely - food and service quite good and not expensive.
- CPG (8/5): -
- Yusuke (8/5): お勧めです - アパートメント用の別館に泊まりましたが、清潔で広く快適でした。食器や料理器具は最低限でしたが、問題無かった。 大きな問題はなかった。
- Johnston (10/5): - Nice soft beds, a bathtub, easy TV access.
- Andy (8/5): -
- Youngsun (10/5): -
- Tsai ling (10/5): -
- Luke (10/5): -
- Laura (7/5): -
- James (10/5): Chatueau Nova for the win!! - Beautiful large rooms, they were spotless and the bedding was incredibly comfortable. We slept like babies after our tours. We had multiple stays over our week there, as we had a last minute AirBnB cancellation. We had two individual apartment rooms initially and switched to a two bedroom apartment in the newer building. We were able to leave our bags and the front desk. We had a meal at the restaurant in house, staff was wonderful. Parking was free and plentiful. Would recommend 10/10. We loved this place.
- Jason (10/5): -
- juan (8/5): Un buen sitio para pasar unos dias en espera de Auroras - La ubicación y el servicio muy bueno, la comida es excelente el desayuno buffet variado y de muy buen sabor y los almuerzos y cenas excelentes a unos precios adecuados Tener que recorrer una distancia demasiado larga para poder tomar el ascensor, estaba un elevador fuera de servicio en la torre que estabamos
- Gregorio (9/5): - El restaurante es muy bueno y la habitación es linda, limpia y amplia. El personal de recepción es mejorable. Por otro lado la parte nueva del hotel está a unos 80 metros del edificio central y eso convierte toda la Logistica en un problema. Y el servicio que ofrecen de combi para ese traslado corto muchas veces no funciona.
- ADRIANA (10/5): The room is spacious and very clean. The hotel offers an airport shuttle service, which is very convenient. Breakfast, a - Quiet hotel, spacious room, comfortable bed, and reliable Wi-Fi. Great stay. The pillow could be improved, as it does not have a standard pillow shape.
- MunVeller (10/5): - 공항에서 무료 셔틀버스가 있어서 편리했어요. 숙소도 옐로나이프의 숙소중 가장 최신으로 깨끗하고 특히나 2배드룸 이상인 별관은 정말 깨끗하고 좋았어요 위치도 정말 좋습니다. 옐로나이프 오시면 샤또 노바 추천!
- MunVeller (10/5): -
- Michelle (10/5): -
- Shun Yuan (9/5): -
- Gordon (7/5): -
- Yuche (9/5): -
- CHIUNGFEN (10/5): 黃刀鎮上最好的飯店 - 位置好、價位也還可以（早點訂），房間內有廚房真的幫忙我們好多，我們事先請飯店幫我把客廳的沙發床打開並鋪上床具，飯店也說會請房務人員處理。所以當天半夜我們抵達後就能馬上洗漱休息，真的很貼心～ 喔喔喔，還有機場免費接駁車也真的很佛心 🥰 飯店內餐廳不多，有點可惜
- Mark (10/5): -
- E3601DBthomasm (10/5): Good quality - Nice hotel and very easy transfer to/from the airport. A close walk to downtown Yellowknife. The apartment suites have a lot of little touches that make for a more comfortable stay (laundry, kitchen, wc).
- Mark (10/5): -
- Thomas (9/5): Great quality + easy access to airport, close walk to downtown Yellowknife. - Excellent room with many small details that were high quality and appreciated (coffee, toiletries, etc). The shuttle service to the airport was well organized, making the transfer very easy after long travel days.
- Nimrod (7/5): -
- Donna (8/5): I would stay there in future . - Staff were very pleasant and helpful. My only complaint was the remote for the TV needs replacing.. Room was very clean and bed was very comfortable.
- Catherine (9/5): -
- Michael (10/5): -
- seiichi (5/5): フロントのサービス対応次第ではイエローナイフで上位クラスになる日がくるかも知れませんね - 2ベッドルームの別館の施設と設備は最高にいいです。1ベットの場合はわかりませんが。 外構が工事中だったことをあらかじめ知らされてなかったことと、自分たちの部屋が別館で工事中のせいで大きなスーツケースが転がらず持ち上げて一部区間を運んだのが大変でした。後からしったのですが、車があるなら送りましょうか？と一言欲しかったです。また、外構の工事業者が我こそ優先って感じで工事をしててお客をお客と扱わない姿勢が一部の方で見られたのと、夜になると酔っ払いに別館のエントランスのまえでタバコをくれと酒臭い人に言われ恐怖を感じました。別館の施設で泊まったのは2ベッドルームで、イエローナイフのホテルではなかなかこのような広い部屋は見つからなかったので、施設は最高でした。ただフロントスタッフさんの細かい配慮はゼロと思って割り切ったほうがいいでしょう。チェックアウトの際に対応したフロントの女性スタッフの横柄な態度にもびっくりしました。
- Maria (10/5): -
- Fiona (8/5): - Clean fast service
- Linlong (7/5): Average - So so.
- yi58 (9/5): convinent - close to the YK center，convinent old，noisy
- CHIEN YING (4/5): -
- Thomas (9/5): -
- Lisa (8/5): -
- Irene (9/5): - The rooms are well-appointed, staff is professional, and the workout room is convenient and well-maintained. This is the north - you need better blackout curtains for spring/summer!
- BYOUNG KWAN (4/5): -
- Irene (9/5): - The staff were very accommodating of our need for separate receipts for the different nights we stayed, as it was both a personal and business trip. They also worked in a last-minute request to extend our room with no hassle and no extra charge when we unexpectedly needed to stay an extra night. The dishes provided were not clean and, considering the latitude, the rooms need better black-out curtains for spring/summer nights
- Wendy (8/5): Great location with free shutter but a bit pricy - Great location Too expensive
- Grant (9/5): Over priced but nice suite. - Roominess in the suite Wasn’t told it was a long ways from the main building. Couldn’t use sauna.
- Yi chen (10/5): excellent stay, good location, good shuttle. - we stayed in a 1-bedroom apartment in the new building and it was very nice and clean. the housekeeping team does an excellent job there. we would have thought were the first ones to stay in that room.
- Boyan (9/5): Go to Yellowknife - Yellowknife is a unique place in the world and a definite must. The Nova is a perfect place to base yourselves. The only reason it’s not a 10 is because we were a big group with five rooms and it turns out they actually have two sections to the hotel - one is across the car park. Bit impractical to split the group when it’s -30 but the staff were extremely helpful when we arrived at 1am and we managed to sort the rooms so they were all in the main building.
- James (9/5): -
- Rachel (10/5): -
- John (9/5): -
- Cynthia (7/5): -
- Emily (8/5): - We were a 10 minute walk from a lot of decent restaurants, and the hotel restaurant was pretty good too. It was nice having a full kitchen in the room, as well as a toaster, water boiler, and coffee machine. The elevator was broken so we had to take the stairs
- Simon (6/5): Decent. - I liked that there was a washer and dryer on site. I couldn't get through on the phone to the front desk to figure out if there was room service at all.
- Doris (8/5): -
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