La Lisa Hotel Surabaya

Location: Jalan Raya Nginden No. 82, Surabaya, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:30 PM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Massage services
• Board games/puzzles
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Supervised childcare/activities
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Reception hall
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Twin Room

  This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

• Deluxe Room

  This double room has a soundproofing, flat-screen TV and air conditioning. There is a coffee/tea maker available.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

• Family Room

  This air-conditioned family room is consisted of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

• Grand Superior Double or Twin Room

  This air-conditioned twin/double room is consisted of of a flat-screen TV with cable channels and a private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

• Superior Double or Twin Room

  This air-conditioned twin/double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

Guest Reviews

• Jannette (9/5): - All the staff was very friendly! Getting a Grab was easy. Room was spacious and clean. Very much worth the money and we recommend! Location was a little bit out of the city. Internet was sometimes unstable in our room. But stable enough to stream.
• Manuel (10/5): -
• Danny (6/5): - Solide Unterkunft Geruch in den Zimmern und Dusche
• Travel21623190540 (10/5): Nice - The room is large and clean. I am very satisfied.
• Quest26197297414 (10/5): good trip - this is so really nice and cozy i think i wanna go to this place again
• Vacation25420013075 (8/5): Good hotel - Good environment, location. Clean and comfortable room. Service very good. For breakfast need to be more hygiene, a lot of flies.
• Resort53682207352 (10/5): Nice - Thanks for oni such a good service and passion to serve us. And good talking with her and she was supportive us alot of way in the room.
• Mirhossini (7/5): - Goede prijs kwaliteitsverhouding
• Muhammad Shaif (1/5): -
• Maggy (7/5): - The etnic ènviŕonment and ornament Super The water pool was too small
• Maggy (7/5): -
• Fitry (6/5): - Lokasi dekat dg pusat kota Tempat parkir kurang Handuk Kotor dan sabun-sampo tidak diisi ulang ketika habis
• clairelW5266JZ (10/5): Relaxing - Staff was very welcoming, flexible regarding my check out time and helpful. The room and bathroom were very spacious and clean.
• Putri Mayuni (10/5): - the staff very responsive and helpfull
• Luca Ramon (8/5): -
• MIROSŁAW (9/5): - Bardzo miły personel. Dobra lokalizacja.
• Sophie (9/5): -
• Koos (3/5): - Eigenlijk niets Geen warm water tijdens douchen, zeer beperkte parking, groente bevroren bij diner, prijsverhouding ontbijt slecht( 100 k pp) Had een paar flesjes bier besteld voor de avond, bleven 2 flesjes over welke ik wilde retourneren. Kon niet..
• Yasir (8/5): -
• AjengFebyani (10/5): Excellent Service - Hotel Clean and the staff so friendly.. Budget hotel with pool facility, the room is comfortable, very recommended! Has a good time during stay, the service was excellent! Thank you Team Hotel La Lisa..
• Yves (7/5): -
• Tze Chong (10/5): - Good view, clean and comfortable, nice and friendly staff Gym under renovation
• Claude (10/5): A very good value for money. Above all, the ambience of the hotel is excellent - Very artistically decorated in every area of the hotel. The room is nice, breakfast very good and staff very helpful snd friendly.
• alexandrafZ5338IB (10/5): What we expected:) - The staff at the reception were very comprehensive as they allowed us to stay in our room a little longer as we couldn't sleep during the night due to a nocturnal excursion. The room is nice and clean, and the room service offers a nice variety of different indonesian dishes that we enjoyed before our sleep! Very recommended!
• Marijke (6/5): - Kamer was niet schoon. Ook stond er bij aankomst nog roomservice van de vorige gaat op de gang. Dit stond er de volgende ochtend nog steeds.
• Marten (7/5): - Space Renovation
• raaqueel05 (8/5): Good for v&b - The king size bed Many mosquitos at the room
• Niccolò (9/5): - Great room with everything you need and awesome bathroom.
• Anna (9/5): -
• Karin (8/5): - Friendly staff, everything was clean, nice room There were no sun loungers at the pool - we had two options: either lie on the filthy floor or sit on a rickety uncomfortable chair.
• Delphine (6/5): - Pratique car il y a une laundry juste à côté. Coin piscine très sympa avec la terrasse. Petite très bien et varié. Mauvaise expérience avec la plate-forme booking car nous avons réservé une chambre pour 3 mais il n'y avait que 2 lits. On nous a donc demandé de payer un supplément pour ajouter un 3ème lit : Bien faire attention à vérifier le nombre de lit dans les chambres lors de la réservation !! Salle de bain et sol pas très propre. Il y avait également une odeur d'égouts qui venait des toilettes.
• Marta (6/5): - Personal amable Bastante sucia la habitación. Suelo y baño muy sucios.
• Diajeng (10/5): - This hotel is exceptionally beautiful, rich in Javanese-Indonesian Culture. We also has experienced batik paiting at the workshop at the lobby. The breakfast can be improved, perhaps some pastries instead of bread only. Also the buffet seems overcooked , maybe could be replacea with other types of fresh veggies.
• Fatmawati (10/5): -
• Naw Lah (10/5): - The room is neat, tidy and clean. The staffs are friendly. Can improve on breakfast buffet.
• Violeta (8/5): Very good -
• wedham (10/5): The stay experience is more than what I had expected at La Lisa Hotel - Friendly hotel staff, wonderful lobby, the room is clean with all amenities available. The hotel is well situated and therefore very easy to find. Also, the restaurant serves delicious wedang secang. Although it's an overnight stay at La Lisa, the experience is more than I had expected.
• Alan (9/5): Good value - The hotel was clean good location and the staff are so friendly The outside space , pool and restaurant
• Novia (10/5): Exceptional -
• Dian (7/5): Good -
• Aleyson (8/5): Very good -
• Mohammed (10/5): Excellent experience and comfortable stay - Brilliant experience, great facilities and polite friendly staff excellent value for money. Free breakfast
• Carolina (9/5): Superb -
• Yosep (9/5): It’s highly recommended to stay in La Lisa hotel - I like the room It’s quite big And comfy for me As this far none All I like 👍
• Gabriel (9/5): Very good place to stay in general just consider the mosque - The place was very good in general. Clean and nice, many decorations on the ground floor. The only thing we did not like is the singing coming from the mosque right next to the hotel which starts at around 4am and goes to around 6 am so no chance to get a proper sleep. Beside this everything was fine. Keep in mind some of the staff at the reception does not speak english. We did not have the time to try the pool. Prices are cheap. The only thing we did not like is the singing coming from the mosque right next to the hotel which stars at around 4am and goes to around 6 am so no chance to get a proper sleep.
• Anuj (8/5): Very good -
• Cuylits (8/5): Very good -
• Deak (10/5): Exceptional -
• Hanafi (8/5): Very good -
• Irna (8/5): good for stay. for family to far from food store. not too many choices..for room facilities friendly enough - the spacious lobby. and the empek empek shop next to hotel.😀😀 and also have Oleh oleh ( traditional) snack shop. good price the swimming pool too much chlorine air condition not work well
• Radvile (10/5): Exceptional -
• Ross (10/5): My review:La Lisa, Surabaya - Everything. Just what we needed and i give it my highest recommendation. -
• Martina (10/5): Exceptional -
• Rawany (10/5): Exceptional -
• William (8/5): Great - Didn't have breakfast - early flight N/a
• Alvaro (8/5): Very good -
• Hichem (9/5): Superb -
• Wanderer59864687267 (4/5): Caution - Car park is extremely limited. We had to check out in the middle of the night due to thick, heavy cigarette smoke coming into our room due to guests smoking in the corridorsand their rooms, which is prohibited. Staff would not do anything about the problem. A complete waste of money coming here and having to drive around at 2.30AM just to get away and be able to breathe.
• Borneopriam1 (1/5): Bad - Very bad services , no internet at room , old towels , it becomes black color , nothing there to rate all bac at all All and my problem i did pay before checking the room
• Ahmad (8/5): Very good -
• Daria (9/5): Superb -
• Hoang (9/5): Superb -
• Merve (10/5): Exceptional - I love the staff, they were great. I just stayed there two separate nights and they were always very helpful.
• Sara (9/5): Superb -
• Jochem (10/5): My review - The pool, the facilities where really great. And really clean! Such a relief after a few days travelling! The location.
• Susilawaty (5/5): Passable -
• Bek (10/5): Exceptional -
• Yovi (10/5): Exceptional -
• Yovi (10/5): Exceptional -
• mikod837 (10/5): Five star - good service, complete and good facilities, the food is delicious on the tongue, clean swimming pool, the air is cool even though in the city center, for the whole perfect la lisa best for your rest 🥰
• Optimax (10/5): Exceptional -
• Nina (8/5): Very good - Friendly and helpful staff Greyish and spots on the towel and bedsheets make it looks so dirty.
• Steven (7/5): Good - Close to Nice restaurant, Tokyo Resto. I booked 3 rooms and on my arrival one room needs attention as it was occupied. It was quickly resolved by changing to another room.
• Steven (9/5): Superb -
• Sri Intanti (8/5): 5 nights in Deluxe Room - Clean and spacious room, but too many mosquitoes in parking space, hotel lobby and even room. Has swimming pool and elevator which are plus point for me.we booked room without breakfast as we wanted to explore Surabaya culinary.Must pay 100k IDR deposit for 2nd room card.
• Mauricio.mesa (8/5): Very good -
• Kathy (9/5): Overall was good experience, with a little improvement needed on the house keeping department - Comfortable room, good breakfast, helpful staff. House keeping side need a little improvement. The bidet hose needs to be cleaned. Especially the one in my room has unsightly poo coloured on the tip.
• Lucy (7/5): good for business trip only - the lobby the room to small and i have to pray in front of the toilet
• Dwi (7/5): Good - Breakfast was simple but was oke, I don't each much in the morning. The location is on the busy road of Surabaya, It is close to shops, cafes and restaurants. At night it is quiet though. I asked for high floor room, but did not get it. The view is an empty neglected building and kinda spooky. I expect the city view actually.
• rahel27 (10/5): staycation - have a pleasant stay at La Lisa Surabaya! have a good location from the main street. love the lobby ambience cz is so bright!! thankyou for the hospitality especially at the Front Desk. can’t wait to coming back. thankyou
• Gegesoe (10/5): GREAT EXPERIENCE - Such a wonderful experience, i stay here for 3 days 2 nights, for the service no doubt if i have 10 thumbs i would give those and also the room so Clean, comfy ofc! Here so recommend to stay while u in Surabaya! Thank you Mrs. Vida and team for your Great Hospitality!
• 1706hel (10/5): Lalisa hotel surabaya - staying at the lalisa hotel is a very extraordinary experience , good friendly service, clean & comfortable place, strategic location, complete facilities and affordable prices , cool place , fast check in and check out , overall is good
• Yohan (10/5): Great value, clean rooms and friendly staffs. - It has been a pleasant stay from the arrival until the end when checking out. Friendly staffs and clean rooms. The front receptionists even remember my name and greeted me everytime i pass by the lobby. Will definitely come back.
• Verified traveler (10/5): Big room for cheap price - Nice room and clean, aircon is cool enough
• Verified traveler (10/5): - Decent budget hotel. Location a bit far from city centre. Good street food places around the hotel. My stay was comfortable.
• Verified traveler (8/5): - No frills hotel. Clean and functional. Bit far from city centre. Good value for money.

Photos