Hotel Austin Paradise
Location: No 85 & 87 Jalan Mutiara Emas 10/19 Taman Mount Austin, Johor Bahru, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Hotel Austin Paradise offers a comfortable stay with convenient amenities. Prime Location Situated near popular attractions such as Night Safari and Holland Village. Modern Comfort Each room features a flat-screen TV, air conditioning, and a private bathroom. Convenience Enjoy free WiFi, a 24-hour front desk, and luggage storage. Book your stay now at Hotel Austin Paradise for a memorable experience.
Important Information
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 01:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Key access
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
Rooms Available
-
Executive Deluxe Double Room
Spacious air-conditioned room with a flat-screen TV and electric kettle. Bathroom has shower facilities.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
-
Superior Double Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Deluxe Queen Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Superior Deluxe Room
1 Queen Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Superior Twin Room
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Executive Double Room Single Use
2 Large Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Family Suite
2 Queen Beds
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Superior Triple Room
1 Twin Bed and 1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Superior Double Room
The double room features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and slippers. This double room offers parquet floors and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
-
Executive Suite
Spacious air-conditioned room with a flat-screen TV and electric kettle. Bathroom has shower facilities.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
-
Premier Suite
Spacious air-conditioned suite has a separate living area with a flat-screen TV. Bathroom has a spa bathtub.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
-
Superior Queen Room
The double room features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and slippers. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
-
Twin Room
The twin room features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and slippers. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
-
Twin Room with View
The twin room provides air conditioning, an electric kettle, as well as a private bathroom featuring a shower and slippers. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
Guest Reviews
- Yusof (8/5): - Clean. Staff.
- CHONG (7/5): Basic facilities at a good price - For the reasonable price, I do not expect great facilities. I just needed a quiet room to spend the night but I was a little surprised that I can access Netflix from the TV in the room. This is a bonus! The room has NO window! Anyhow, a room with window comes with a higher price that I have paid. Not a problem to me though.
- Alvin (8/5): -
- Ng (7/5): - Humidity very high in the room. Smells
- Ang Boon Kheng (8/5): - Good location in JB and accessible to many shopping and food options. Room has good bed, bathroom and TV channels. Not enough hanging points in the room.
- Ong (4/5): - Only convenient for food Not clean, noisy at back yard , TV not functioning
- Herng (7/5): - Spacious, clean. From the reviews there were quite a few saids it's dirty but thankfully it's not the case for my stay it was clean. Only during the morning the staff attitude wasn't friendly. When approaching the counter the person didn't look up. When I say I have a booking the staff just say check in 2pm. When I ask about storing luggage , the staff just say to put at one of the corner ( there was a luggage there) and there is no Luggage tag
- lai (5/5): -
- Augustine (5/5): -
- HASIMAH (8/5): -
- THET NAING (8/5): -
- Suresh (8/5): -
- Melvin (9/5): -
- Shah (10/5): - good and kemas n0 komen
- Ng (2/5): -
- Andra (7/5): -
- Momo (10/5): -
- Tina (7/5): - I like the cleanliness Not so convenient place to move around, needs to Grab to most places
- Kamali (9/5): Location is very good - The location is very good . Tv is not smart tv
- Muhammad Shahzim (10/5): -
- Chua (9/5): Superb -
- Nur (9/5): Superb -
- Zainulariffin (10/5): Exceptional -
- Rema (6/5): Pleasant -
- Nurul (9/5): Superb -
- Darren (8/5): Very good -
- Ikram (10/5): Exceptional -
- Ravichendren (8/5): Very good - The front desk staffs are.very friendly and helpful My room tv is not functiong and its a old tv.Hope so they will change it
- Idris (5/5): Short Stay - Good location and esy access to malls nearby 1. TV - difficult to link with the wifi 2. Not enough amenities (tissue) 3. Request non smoking floor but got smoking floor 4. Iron in the hallway only 1 unit. Difficult for the other end to go ironing. Should have 1 or 2 each in each wing
- Ah (8/5): Very good -
- Minbow (10/5): Exceptional -
- Lim (8/5): Very good -
- Eliane (10/5): Exceptional -
- Lily (5/5): Passable -
- Jacobs (4/5): Disappointing -
- Bong (8/5): Very good -
- Muhammad (7/5): Good -
- Kei (6/5): Pleasant - Can hear the outside noise when in the room
- Shaharuddin (8/5): Very good -
- Azraan (9/5): Superb -
- Chew (1/5): Bad -
- Fasha (7/5): Good -
- Joanne (7/5): Good -
- Mexes (5/5): Passable -
- Manosh (7/5): Good -
- Roland (8/5): Very good -
- Ng (8/5): Very good -
- Daniel (5/5): Passable -
- Ng (7/5): Good -
- Rammesh (7/5): Good -
- Marlinawati (7/5): Good -
- Humayoon (5/5): Passable -
- Chin (6/5): l did not know two paradise hotel... i went to the wrong one, come back to Austin wasted 2 hours. -
- James (8/5): Very good -
- Zaidah1909 (8/5): Very good - Location is good from HSI. There is a malay restaurant next bpock.. Sink blockage. Tv is couldnt be turned on.
- Mok (9/5): Superb -
- Bryan (4/5): Disappointing -
- Hsu (10/5): Next trip - Ok Normal
- Yeong (4/5): Disappointing -
- Yeong (2/5): Very poor -
- Gei (5/5): Passable - Location is great! Pls improve on sound proofing as it's very bad. Also there is no window for double-bed room, if there is a fire at the entrance they won't be any emergency exit and I am not sure how come Bomba approved this !
- Cristine (6/5): - Place a bit rundown . There is a musty smell in the premises.
- Badrul (10/5): Exceptional - Everything except outside noise Pls put extra pillow.
- Sunitha (6/5): Pleasant -
- Elaine (7/5): Strategic Location, worth for stay - Hotel is surrounded by convenient shop as well as restaurant. Near to Nan Yang Street (new place to hang out with Friend) Near to Aeon Tebrau (Tsutaya bookstore) The Bed cleanliness / less comfort
- Kc (10/5): Exceptional -
- Manosh (8/5): Very good -
- Appannah (10/5): Exceptional -
- Mok (7/5): Good -
- Nur (8/5): Nice and clean hotel. - The room is spacious and clean. Nice hotel. The staff also very helpful. Got smell in the lift.shouldnt bring garbage using the same lift for customers.
- Zhi (8/5): Very good - I like the cleanliness of the toilet, and the water pressure of the shower head. Under the bed is full with dusts and dirts
- Phan (6/5): Pleasant -
- Faizal (7/5): Good -
- Weng (5/5): Passable -
- Ong (1/5): Bad -
- Cilon (6/5): Pleasant - Value There no much sound proofing. You will hear people talking in and out of room.
- Justinquek (4/5): Nah - Air-con was cold but take some time to cool down.. initially thought air-con spoil and not cold, only until about 10mins then the air starts to get cold Shower was leaking water, bathroom toilet paper was far away from toilet seat and little toilet paper left. TV channels are JB channels and SG channels. Table top where water bottles are put had many ants or some insect thingy crawling..
- Ghani (7/5): Good - No comment Aircon not so cold
- Clement (6/5): Pleasant -
- Nik (4/5): Disappointing -
- Heng (6/5): Pleasant - Walking distance to Dai Tao Lala Pot about 15 minutes. Opposite hotel is Tasixi Hong Kong Dim Sum and about 10 minutes walk to broloklok The bed like tatami bed and very small
- Nur (5/5): Passable - the location , near hospital and malls and friendly staff want to sleep in peace but cannot, we hear someone moaning loudly like seriously no privacy at all ? then another room on music at 2am/3am making a concert in their room 😴😴
- Saravanan (3/5): Poor -
- Wong (10/5): Exceptional -
- Chai (7/5): For work is recommended but not for leisure - Location is strategic
- Abd (8/5): Very good -
- Tree (8/5): Very good -
- Oho (8/5): Very good -
- Chloe (8/5): Very good -
- Mustakimah (7/5): Good -
- Azmi (8/5): Very good -
- Chong (5/5): Passable -
- Ally (7/5): Good -
- Wang (7/5): Good -
- Ally (7/5): Good -
- Cheng (6/5): If you only want a quick stay near austin.. - Location is near to austin area. - It was facing the main road so it gets noisy even though our room is in the middle. - Room not fully cleaned, previous person most probably smoked in the room and their ash tray was hidden under the bed, causing the whole room to smell weird. Bed sheets and pillow were dirty and old. - bathroom were leaking and dripping water. - walls as thin as paper.
- Mazlin (8/5): Very good -
- Hang (10/5): Exceptional -
- Selvaraj (5/5): Passable -
- Hanis (10/5): Exceptional -
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