Satis House
Location: Yoxford, Main Road, Saxmundham, England, IP17 3EX, Saxmundham, GB
Star Rating: 7.2 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Enjoy complimentary wireless internet access and wedding services at Satis House.
Dining and Drinking
Indulge in a satisfying meal at the on-site restaurant and savor your favorite drink at the bar/lounge.
Free Parking and Breakfast
Benefit from free self-parking and start your day right with a complimentary breakfast.
Stay at Satis House in Saxmundham for easy access to local attractions like Saxmundham Museum and Suffolk Coast and Heaths. Book now for a delightful stay!
Important Information
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Birdwatching nearby
- Free WiFi
- Luggage storage
- Free breakfast
- Smoke-free property
- Wedding services
- Free self parking
- Birdwatching nearby
- Fishing nearby
- Horse riding nearby
Rooms Available
-
Deluxe Double Room, Ensuite (Four Poster Bed)
1 Double Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - DVD player
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk
Need to Know - No housekeeping, towels not available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Private bathroom
- Wardrobe or closet
- Free WiFi
- Highchair
- No housekeeping
- Towels not available
- Bed sheets not available
-
Deluxe Double Room, Ensuite
1 King Bed
Layout - Bedroom
Relax - Fireplace
Internet - Free WiFi
Entertainment - DVD player
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board, desk, and phone
Need to Know - No housekeeping, towels not available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Fireplace
- Wardrobe or closet
- Free WiFi
- Highchair
- No housekeeping
- Towels not available
- Bed sheets not available
-
Superior Double Room, Ensuite
1 Double Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - DVD player
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board, desk, and phone
Need to Know - No housekeeping, towels not available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Wardrobe or closet
- Free WiFi
- Highchair
- No housekeeping
- Towels not available
- Bed sheets not available
-
Superior Twin Room, Ensuite
2 Twin Beds
Layout - Bedroom
Internet - Free WiFi
Entertainment - DVD player
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board, desk, and highchair
Accessibility - Visual fire alarm
Need to Know - No housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Wardrobe or closet
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Highchair
- No housekeeping
- Towels not available
- Visual fire alarm
- Bed sheets not available
-
Luxury Double Room, Ensuite, Garden View
1 Double Bed
Overlooking the garden
Layout - Bedroom
Internet - Free WiFi
Entertainment - DVD player
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning
Need to Know - No housekeeping, towels not available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Wardrobe or closet
- Free WiFi
- Highchair
- No housekeeping
- Towels not available
- Bed sheets not available
-
Luxury Double Room, Ensuite (Aldeburgh Four-Poster Bed)
1 Double Bed
Layout - Bedroom
Internet - WiFi
Food & Drink - Coffee/tea maker
Bathroom - Private bathroom and shower/tub combination
Practical - Highchair and iron/ironing board (on request)
Need to Know - No housekeeping, towels not available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Private bathroom
- Highchair
- No housekeeping
- Towels not available
- Bed sheets not available
-
Standard Double Room, Ensuite (Attic Room)
1 Double Bed
Located on the top floor
Layout - Bedroom
Internet - Free WiFi
Entertainment - DVD player
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Iron/ironing board, desk, and phone
Need to Know - No housekeeping, towels not available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Wardrobe or closet
- Free WiFi
- Highchair
- No housekeeping
- Towels not available
- Location - top floor
- Bed sheets not available
-
Standard Double Room, Ensuite
1 Double Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - DVD player
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Iron/ironing board, desk, and phone
Need to Know - No housekeeping, towels not available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Wardrobe or closet
- Free WiFi
- Highchair
- No housekeeping
- Towels not available
- Bed sheets not available
Guest Reviews
- Diaa (8/5): -
- Richard (8/5): one I would repeat if coming to Suffolk - Quirky spacious with plenty of parking. friendly staff and good breakfast clarity when the bar was open
- paul (4/5): - Bed was comfortable. Bath water was cold. Breakfast was overcooked.
- Laura (10/5): - Breakfast was lovely and keys were ready when we arrived with clear instructions on how to find the rooms.
- Thomas (4/5): - We never saw anyone, the keys were left on a desk in an envelope with my name on it and instructions to get to our room. Once in our room it smelled damp and stuffy with cobwebs & spiders on the bathroom window and in the corner by the bed. It’s a shame because the room was in good shape but just needed a bit of love. The whole experience felt a bit like we were in Twin Peaks, it was more like an Airbnb in an ex hotel as we never come across another soul and somehow felt a bit eerie!
- Jeremy (4/5): Disappointing - Could be a great boutique hotel but it’s incredibly run down inside and out. So tatty especially outside just needs some serious money spent.
- jack (8/5): - Lovely Hotel, amazing decor our room, Minsmere, was spacious and very comfortable with a great shower. A little niggle was no decaf. coffee in the room. Breakfast was freshly cooked and presented. Our third stay at Satis House and we will definitely stay there again.
- Susan (10/5): An enjoyable stay in this remarkable place. Enjoyed the unusual decor, clean, friendly staff. 5star - Breakfast was amazing. A very large tasty full English . Toast, coffee and fruit salad and yoghurt. Very well presented I liked everything
- Benjamin (8/5): - Room was a little eclectic- but nicely decorated a nd clean. Was in one of the sheds which was OK, but I feel if you are advertising a Georgian house, you should make clear that you don't actually stay in it. Breakfast was a little chaotic- feels like another member of staff needed. Despite booking in for 9, didn't get breakfast until 9.30, and tea wasn't come. Hardly saw any staff member. There were only five or six in the restaurant. Beyond that it was a fairly reasonable stay-
- John (10/5): -
- john (3/5): Thank god it was only the 1 night - Breakfast, bed was comfortable No hot water, Owner was very loud, especially when outside talking to the painter about her family affairs. We could hear everything
- Philip (5/5): Expensive for what was essentially a B&B. - Good breakfast. Unusual decor. Advertised with a bar and restaurant. Both closed for renovations.
- Suwanpatra (7/5): -
- Carly (6/5): -
- Anthony (8/5): - Nice place
- Verified traveler (8/5): Unique hotel with delicious breakfast. - Unique, eclectic boutique hotel. Possibly not for you if you find taxidermy uncomfortable or really love level floors! This is an old building with lots of personality. Very helpful and accommodating staff but not obvious where they are so I, and other guests, were often wandering around looking a bit lost. Overall the hotel is a little tired and we struggled to get a hot shower but our room was gorgeous with a huge balcony which was lovely. Breakfast was delicious but again it wasn’t really clear what the process was, we ended up going back out to reception and ringing the bell at which point the chef came out to greet us. It would have been great to have a notice that explained what to do! We would definitely stay again if we were coming to the area.
- Sarah (5/5): In need of a lot of work doing but still nice just a shame about the bar - The bedroom was a very good size Should say on website before booking that the bar is currently closed
- Alice (3/5): The whole place needs a deep clean. - I like how quirky it was. The whole room was dusty and needed a good clean! Dust gathered in the corner of the room that hasn’t been cleaned in months. I dropped something under a chair, so went looking for it - there was SO much dust and a fork there. The shower dribbled out and was either extremely hot or extremely cold - black mould was in all the corners of the shower. The bed was lumpy, fabric was itchy.
- Catherine (1/5): Worst hotel I’ve ever stayed in - We had waste water coming into the bathroom which absolutely stank. The power cut out so we couldn’t use any power. Disgraceful hotel!
- GEORGE (10/5): - Its my go to - simple as . It has style and character only privately run Hotels can do . Breakfast to order at the time you determine - old school excellence !!
- Dorota (4/5): - A bit run down. We paid extra to have a tub in the room, it was NOT the tub shown in the pictures and instead a shower tub unit - the inside of the tub was cracked and peeling, not ideal for taking a bath. The bathroom had an outside door we assumed was locked but it was labelled as an Emergency exit from the hallway and someone walked in on my fiancé taking a shower from the hall!! Very scary as someone could have walked in at any time when we were in the room and when we were out.
- Andy (2/5): - Over the years I’ve stayed in many hotels in many different countries, This must be the dirtiest I’ve stayed in.If you don’t look up or behind anything it looks okay but if you do, oh dear!! You could write your name in the dust behind the bed. Cobwebs in the corners and on the ceiling.
- Anthony (8/5): An ideal location for exploring the Suffolk coast in beautiful surroundings - The breakfast was excellent; and the location of the hotel was ideal for exploring the Suffolk coast The room was comfortable and stylish. The hotel was situated in large grounds with an impressive display of mature coniferous trees. There was a problem with the toilet flush. It took a long time to fill up with water. Also, the main shower was lukewarm, so we had to use the attachment in the bath.
- Ian (8/5): - Nice hotel, just needs a few updates.
- Stephen (10/5): Exceptional - Everything what I like in an hotel, interesting and different. if you like a Premier Inn you won’t like this ( must have been these people who gave negative comments) Nothing
- Martha (4/5): - On arrival at the hotel (late afternoon) no one was at reception, and no bell to call someone. It was cold and dingy. There was no proper lighting. The room was not heated (in November!). There were two small electric panel heaters in the room - and one did not work. The heater in the bathroom (small electric heater up on the wall) did not work either. No one seems to have checked the functioning of the heaters.
- Evan60 (9/5): Overnight stay for a cycling event - Great location, for a weekend away with my brother. Quick check in, large room, exellent breakfast. Wasny able to get an evening meal as the restaurant was closed, but plenty of choice in the area for alternatives.
- Paul (6/5): Pleasant -
- Susan (8/5): Interesting stay at an unusual boutique hotel - We chose to stay in the Yoxford area as we planned to visit local villages and Minsmere RSPB reserve over the weekend. We had read that the hotel was "quirky" which appealed to us. We stayed in the Minsmere room which was large, well furnished and equipped. The bed was very comfortable. Everywhere was very clean. Throughout the hotel the ornaments seemed very "colonial" but fitted the age of the property and were indeed quirky and interesting. The breakfast was very good indeed and the manager was friendly and helpful. A great overnight stay for us, celebrating a rather special birthday. Nothing to dislike in the hotel and grounds at all. The stairs may be a little tricky for some people, especially with lots of luggage, though doubtless help would be available.
- Patrick (3/5): Won't be going again. - Convenient location. The water pressure was pathetic. A shower was hardly possible. The breakfast was not good. The room was dusty. The entrance drive is on a corner, making an exit dangerous.
- Charles (10/5): - Pleasant
- Denise (9/5): Not what we expected, but better. We'll certainly return. - Very friendly and helpful staff. night lighting to our room.
- Tim (8/5): Very good -
- James (7/5): Really pleasant stay -
- Brian (10/5): - Only stayed one night but nice room, great beakfast
- Sharron (7/5): Good -
- Juliana (8/5): Very good - Super well located Nothing
- Sarah (6/5): - Unfortunately, the cleaning of rooms was poor, cobwebs very evident in window frames and other areas and dusty in places. Towels and bedding ok though. Bar and lounge was not open and was not informed this would be the case.
- Roger (6/5): - the bed provided was very comfortable. The building,which has considerable features would benefit from some serious restoration.
- Hetty (9/5): Superb -
- Hart (4/5): Hhnm - Nice enough place. Reception was good. Every hour the dogs were barking... so not a great nights sleep.... You take your life in your hands exiting the place.
- Jeffrey (8/5): Very good - Breakfast and location was very good for my needs
- Kurt (8/5): - T
- William (8/5): Very good - This is a really good value hotel. really interesting decor, lovely big room, comfy bed, friendly and professional staff and a great breakfast.
- Verified traveler (6/5): - Restaurant not open on Sundays and menu on other days pretty grim. Hotel is very tired in places and grubby in others
- George (10/5): Satis house - a homely hotel - Satis House is, as the owner puts it, "Quirky - due to age" I have stayed twice - each room is different- shape , size, decoration etc however this does not mean comfort , cleanliness and experience is lessened in any way. I am determined to experience as many as possible !! This house has a routine about it and the owners maintain that i.e. you are asked and expected to be on time as Breakfasts are cooked to order and are a great start to the day . Can't wait to try out the Restaurant. am looking forward to the next stay .
- Gilda (7/5): Good - The hotel could do with a bit of modernisation. The staff is very friendly and helpful Very nice breakfast was served with fresh produce. 8 minutes walk from Darsham rail station so good location.
- Margaret (3/5): NOT a 3 star hotel by any stretch of the imagination! Potential guests be aware. - Comfortable bed. Good air conditioner in the garden room. Decent breakfast. The property was not well kept. It is listed as a 3 star hotel which it certainly isn’t. There is no sign at the entrance to prove this, which you would expect. There was no-one on reception on arrival and there was an attempt to put us in an upstairs room, not the garden room we had booked ( this room was considerably cheaper than the one we had paid for). We were eventually given the room we booked. It was a good size but the shower proved to be a problem. It was useless with only tepid water and water flooding out of the hose attachment when it was used. I brought this to the attention of a staff member who told us how to set it and we tried again. No joy! Next day we were told that it must be faulty so we were given the key to an adjoining room to shower. It was exactly the same. Looking back at other reviews there seems to be a reoccurrence of this problem which the management do not seem to want to solve. The restaurant was closed for the whole 3 days we were there. We only ever saw two rooms in the building; the breakfast room and the entrance. The owners of the hotel do not seem to be interested in being professional and there is little concern about being there to welcome guests and make them comfortable during their stay. It seems to be a chore for them. Having stayed in many, many hotels including a fair number of ‘boutique’ hotels I can honestly say that this is the worst in my experience. I have never had to write a review like this before and it is sad that I am having to do so.
- Scott (7/5): Good location, lovely staff but unlikely to stay there again - Good location with easy access to Southwold Our bed was not very comfortable Very small bathroom
- Tracey (4/5): - Sadly this hotel has become rather run down and neglected. It needs some tlc and repair - a good clean would be a great start. The hotel is rather dark and gloomy and we did not feel very welcome by the person on the desk. Very stingy tea and coffee making supplies too. What a shame as we were really looking forward to our stay. We slept well though.
- Paul (9/5): We have stayed there each year for the past 3 yrs and plan to continue making our annual visit - The staff are very accommodating, friendly and helpful. Great breakfast.
- Peter (5/5): Passable -
- Paul (2/5): - Room was noisy above dog kennels which appeared to tp be used for breeding. Bed was the most uncomfortable that I have ever had . Head of bed lower than foot of bed. and dipped in the middle too. Complained in the morning and had room changed after being told that no one had ever complained before. I was told that this was a standard room.. New room much better and was satisfactory for 2nd night... Restaurant... must be booked in advance.. We booked table at 5.20 for that evening ... got a call back half an hour later to say that the restaurant was not opening.... had to do to closest town to eat . £20.00 each way in taxi. Bar open all day .. caution not in the evening .. closed at 6.15 when we got back. weekends breakfast until 10.00 in the room info folder. 9 am the receptionist told us on arrival .. then changed it to 9.30 when we said that 9 was a bit early on weekends. She then said that 10 am in the folder was a mistake . Came back Saturday evening - restaurant still closed / bar still closed .. receptionist selling a dog to a German couple for cash .. euros.
- Hilary (9/5): Brilliant, Staff are amazing and the decoration gives you plenty to look at & talk about. Breakfast - Location was perfect for getting to work, Satis house beggars belief with the decoration, words simply aren't enough. Over the top but in a fantastic and entertaining way. The staff are beyond attentive & helpful. Breakfast was amazing every day and always freshly cooked to order not buffet style. Restaurant for evening meal was good solid food, very nice with a decent choice every day, no evening meal on Sunday when i stayed, any special requests or special diets happily catered for with a little notice. absolutely would stay again. Avoid the attic room if at all possible, very low celling and door frame & colleague injured head. Will not suit a minimalist.
- Caitlin (4/5): Best avoided but acceptable if no other options - Rooms are large and beds reasonably comfortable. Very handy location for weddings at Wilderness Reserve (4 min drive). Room is fairly clean and sound insulation is good if windows are closed. Most lacklustre shower I’ve ever had in a hotel in terms of temperature and water pressure - a dribble would be a generous description. On arrival (4pm) the check in form with personal details and room key was left unattended on the desk, along with credit card receipt - not great security, interactions with staff fairly odd in general. Declined breakfast. Decor is very heavy on the taxidermy.
- Roberts (7/5): Good -
- Caroline (1/5): Not great - Nothing In poor decorative state, bathroom needed a deep clean,
- Brian (10/5): Different & amazing place - Great quirky hotel very nice & polite landlady. No food due to staff being ill but no fault of the owner.
- Linda (5/5): Adequate in an environment which was an acquired taste - Breakfast was good but limited choice for the price paid Insufficient milk sachets and nobody on site to request additional ones.
- David (7/5): Very nice and comfortable. Good value for money. - Interesting building and decor nice location. Feels like a little lack of maintenance in places. But o er all very nice.
- Gwen (6/5): - The hotel was not as advertised therefore we were disappointed. The restaurant had been closed down although the lovely lady who did everything cooked fish and chips on a Thursday, which were very good. Apparently if you wanted to eat you had to phone/say in advance and then she could prepare an omelette or similar. This was not mentioned on the Expedia website. Eateries were all a drive away. There was nowhere to walk to. However breakfast was provided and our cooked meals were very nice indeed. There were grounds at the front but no benches and parasols as in the photo. The back gardens were closed as there was a problem with the wall. There was a very small amount of seating at the front which we asked if the bird droppings could be wiped off to sit. The neighbours dog barked non stop (literally) from about 5am until about 9am on both days of our stay. It was kept outside. The majority of the rooms were occupied by workmen Monday to Friday who didn't appear to eat there or sit outside. In our bathroom the basin wouldn't drain water away but that was fixed the next day. Generally the place looked tired and a bit rundown. We felt that it was overpriced.
- Pamela (7/5): We thoroughly enjoyed our stay of 4 nights there and have no complaints - Breakfasts were exceptional with a lot of choice. Also the owner and staff were very helpful. It was nice to be able to park in the grounds of the hotel. Beds were very comfy. Nothing
- Julie (9/5): Pleasant and comfortable - The hotel was quite quirky but had everything we needed. Nothing, everything was fine.
- Greg (8/5): Very good - Peaceful place and very helpful. The decor is unusual, and may not be to everyone’s taste. Definitely eccentric but does give it character.
- Paul (8/5): Very good -
- Neil (5/5): Staff superb, but a hotel with no evening meals being served also expensive for £120 b&b - It was in the area we needed to be In the right location
- Susan (3/5): A very disappointing stay in this hotel. - The only thing we liked was the manager. On arrival we were told that all the staff were off sick therefore the restaurant and bar were not open although some food could be cooked for us. We had booked the restaurant but at no time prior to going were we informed that everything was closed. We were required to notify the manager what we wanted for breakfast the night before. On reading the guest information it bore no resemblance to what we had. We will not be staying there again and would not recommend it to anyone. Our room, although clean, was not what we had expected.
- Marion (8/5): Interesting hotel - Lovely comfortable bed. Breakfast was freshly cooked to order. Sarah is lovely - nothing was too much for her - she is a credit to Satis House. I can only agree with previous comments re signage but was advised this will be updated when the main road is updated. Also windows are due to be replaced which will make a bid difference.
- Clare (7/5): Quirky property, a little overpriced given some of its limitation. - The beautiful exterior of the house, the quirky character of the interior and the confortable bed. The plumbing ... the bathroom seemed to have been recently fitted and looked modern, but we couldn't get more than a trickle of hot water in the shower, it was difficult to turn it on and we couldn't get the bath to fill properly. Considering the price for a room-only stay this was disappointing. The dangerous exit from the driveway on a bend onto such a busy road. And the poor signage – non-existent on the approaches to the house, very faded and almost hidden in greenery close to the gates. If we hadn't already know where it was it would have been quite hard to turn in to the entrance safely.
- Marcus (7/5): Good -
- Patrick (7/5): Don’t look too close and you will have a comfortable, cheerful stay. Will stay again. - Staff, location and the bed was very nice. A little bit of a tired and dusty decor. Dust, cobwebs and room not very clean
- John (3/5): Disappointing - Located in large green plot with mature trees Breakfast - food and service good Parking immediately outside reception Comfortable four poster bed Lack of proper staff training and behaviour Property, dark inside, tired and in need of redecoration 'Boutique' hotel, not to my taste
- Ben (10/5): Ideal! - The bed was UNREAL!
- Doltz (2/5): A budget hotel. - Good location for exploring although cars come flying around the bend so watch out when leaving the place. Staff were friendly and helpful and whilst the house may be better than the pods outside we would t ever go back. Room had cobwebs and could have done with a good clean. I mean they were clearly visible and not something women want next to the bed. The wardrobe runners were filthy and had to get rid of the odd ant. The rug looks like it could do with a good clean also. It's a budget hotel so don't expect anything above budget. Bed was comfy.
- Mcdermott (10/5): Excellent - Very nice hotel Nothing
- Stephen (10/5): Exceptional -
- David (9/5): Great unique venue. - Great Location. Floor was a little sticky.
- Peter (4/5): Disappointing - Bed was very comfortable. Bed unmade, bathroom not cleaned daily. Minimal tea/coffee in room. Ashtray in entrance porch not emptied. General air of neglect and parsimony. Restaurant not open due to sickness, but no reason for bar being closed, too.
- Charles (10/5): Exceptional -
- Janice (4/5): We needed a relaxing comfortable stay but we were so disappointed, & feel it was very overpriced . - Breakfast was very good. Decor of main house was very good, a bit dark & gloomy though. Staffing issues. Owners seemed to lack interest. The lady that was possibly the main cook was very friendly but had a very scruffy appearance & smelt heavily of cigarettes. A beautiful property, but not run efficiently. Signage was very poor & the owner agreed that Sat Nav instructions were very unclear. The Hotel should give prior warning of this & give specific directions. The outside room that we were given as we had our small dog with us smelt terribly damp, in fact the condensation was dripping off the internal door handle. The bathroom was very dirty especially on the floor. Around the base of the toilet & at the bottom of the window where it met the floor was quite disgusting. A thorough deep clean was needed asap. On reflection we should have taken photos. We would like a refund for the cost of the room, we are happy to pay for breakfast. Our room was not serviced. Stayed 2 nights.
- David (8/5): Very good -
- Anna (10/5): Exceptional -
- Charles (6/5): It seems very understaffed, one person seems to do everything - Very convenient for Suffolk coast Needs updating, decor far too “personalised”.
- Paul (10/5): Simply spot on - Very good And Sarah was a top host
- Karen (8/5): Beautiful building and interior- a little gem! - Lovely breakfast- great choices No option for food late in the evening
- John (8/5): Very good - Food all good and plenty of it Hotel in general in need of updating but perfectly clean and good value for money
- Claire (10/5): Exceptional - Beautiful grounds Staff really lovely
- Neil (10/5): Exceptional -
- Carl (4/5): Disappointing - Breakfast was ok Power of shower was poor, mattress was lumpy. Hotel decor could do with updating, gives the appearance of being grimey. Hotel is right next to the A12, so can be noisy.
- Jeff (7/5): Good - Very eclectic decor [may not be to some peoples taste]..........but the staff are friendly and its very clean and well presented, And reasonable value.
- John (9/5): A lovely stay, a warm and friendly welcome, nice room, altogether a really nice short break - Breakfast was made to order, very tasty. area was clean and well set up the signage on the road had come down in the wind so made finding the entrance in the dark a little hard, spoke to Sarah on site as she was unaware and she was going to get it repaired.
- Ian (5/5): Passable -
- Allyson (7/5): Good -
- Claire (10/5): Exceptional -
- Amanda (10/5): Great spot, great property -
- Makeda (9/5): Picturesque - Absolutely lovely building and decor. The reception area and rooms are stunning and Andy was so lovely. It was a little difficult to locate at first but worth finding down the track, stunning views from our room.
- Chriistopher (2/5): Stay somewhere else. - What a poor hotel. Do NOT stay here if offered the Attic room. On approaching the hotel there is no signage. I arrived in the evening and it was dark. I eventually found the potholed driveway unlit and not even a security light on outside the entrance. I walked in and nobody was there. Reception was dark and uninviting with nobody there. I shouted for someone still nobody came. After hanging around for 15 minutes a lady turned up to check me in only to ask why I hadn’t rang the bell. What bell? It was hidden on the desk. Walking down a smelly corridor She took me to my room up a very very narrow steep staircase 28 steps no lift no help with my bags. This is your room, this is the bedroom, this is the mini bar she said and left. The carpet was filthy how she didn’t see it I don’t know. I went down stairs and told her to get it vacuum for my return. On further inspection of the room items in the mini bar were past their use by dates extension lead over door was a trip hazard empty toilet roll left in the draws. The door closer wasn’t fixed to the door. The bathroom was discussing mould around the bottom of the shower. The shower glass was smeared and dirty which really didn’t matter because there was no hot water in the morning to have a shower. The tap in the sink was nothing like the photo on the website. No wardrobe to hang your clothes. The menu is limited to 2 starts and 2 mains. I ate out. In the morning there was no one there to complain to. Awful hotel.
- Cynthia (7/5): A good weekend break - Our room was spacious and comfortable. We slept well although there was a little noise from the traffic on the A12. The staff were helpful and friendly. The grounds were pleasant with outside seating for warmer weather (than October). The dining room decor wouldn't be to everyone's taste, although decorated to a good standard. The holes in the driveway would benefit from attention.
- Aleida (10/5): - Wow what a 5 star experience! The Satis House is a beautiful property. It’s an old English home and when staying there you feel like you’re experiencing the quintessential English manor. The owners are so welcoming and accommodating! Join them in the restaurant and share a glass of wine and you will be regaled with stories of the property. Breakfast was made to order and fabulous! We can’t wait to go back!
- Verified traveler (10/5): Satis - factory - The building is old (!), so the rooms are high ceiling and large. The decoration is highly original and eclectic. Our room was ready on time and well appointed and clean and comfortable. We dined in on our first night. The meal wassail good and tasty, although there was a limited menu not he night. Breakfast was good and wholesome with a large choice, pleasantly served in another eclectically decorated room. The entrance to the hotel, off the main road is slightly difficult to see and the signage is not clear. The staff were all very friendly and went out of their way to be of assistance.
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