Comfotel PRPL
Location: 33 Shepherds Bush Road, London, gb
Star Rating: 3 Stars
Property Type: Guest houses
About this Property
Convenient Location in West London
Located just 0.5 miles from 5 Tube stations, Comfotel PRPL offers easy access to transportation for exploring the vibrant city of London. Theatres, bars, and entertainment venues are within a short walking distance, ensuring a lively stay.
Well-Equipped En Suite Rooms
Each en suite room at Comfotel PRPL is equipped with modern amenities including a fridge, tea/coffee facilities, and satellite TV. Need a hair dryer? Just ask at the reception. Comfort and convenience are guaranteed during your stay.
24/7 Reception and Nearby Attractions
With a 24/7 reception and luggage storage, guests can enjoy a flexible check-in and explore nearby attractions such as the Hammersmith Apollo, Shepherd’s Bush Empire, and Olympia Exhibition Centre. Plus, the hotel's location outside the Congestion Charge Zone and easy access to the M4 motorway make it a prime choice for travelers.
Book your stay at Comfotel PRPL now for a memorable experience in West London!
Important Information
Luggage storage is available at the hotel reception. Guests are allowed to leave their bags there prior to check-in or after check-out.
Due to Covid-19, all public areas are closed and no breakfast is being served until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Family rooms
- Luggage storage
- Fax/photocopying
- Ironing service
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Free wired internet
- Internet access
Rooms Available
-
Quadruple Room
Free Wi-Fi, an private bathroom and a TV are featured in this room. Free tea/coffee making facilities are also provided.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
-
En Suite Single Room
Offering free toiletries, this single room includes a private bathroom with a shower. The single room offers a tea and coffee maker, a carpeted floor, heating and a TV. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
-
En Suite Double Room
Providing free toiletries, this double room includes a private bathroom with a shower. The double room is equipped with a TV, a tea and coffee maker, a carpeted floor, as well as heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
-
En Suite Twin Room
Providing free toiletries, this twin room includes a private bathroom with a shower. The twin room provides a tea and coffee maker, a carpeted floor, heating and a TV. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
-
Triple (En Suite Room with Double and Single)
Featuring free toiletries, this triple room includes a private bathroom with a shower. The triple room features a tea and coffee maker, a carpeted floor, heating, as well as a TV. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
-
Family Room
Free Wi-Fi, an private bathroom and a TV are featured in this room. Free tea/coffee making facilities are also provided.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
Guest Reviews
- Boerma (2/5): Vreselijk! - Niets. Geen lift. Ik sliep op zolder. Bij tijden was er geen water in de kraan. Handdoeken waren niet altijd aanwezig. Personeel bij de receptie was onaangenaam!
- Francesco Maria (3/5): -
- Krzysztof (8/5): - Lo staff si è prodigato al massimo per rendere il nostro soggiorno perfetto. La camera era elegante, silenziosa e pulita. Consigliatissimo!
- Stroia (1/5): - Niente Tutto
- Marton Nagy (5/5): Great location, good price but has got a few issues... - Great location the checking in and out was quick and effective. Also, very good price for London. Close to O2 Shepherd's Bush and under\overground stations. Thin walls, very loud mini-fridge, the bathroom was a bit mouldy and and a bit stinky
- jade (9/5): Perfectly pleasant, helpful and friendly staff, Rubal was lovely and helped with my bags! - Very clean, good facilities, spacious and modern. Some of the usb plugs didn’t work but regular sockets were fine, couldn’t figure out how to put radiator on but overall temperature was fine.
- Kashif (9/5): - Soba je bila čista i vrlo udobna. Zaposlenici su bili ljubazni i nikad ih nije nedostajalo. Bilo je sjajno imati mirnu atmosferu. Svakako bih opet posjetio/la.
- Sonia (8/5): Camas muy comodas - La proximidad a las estaciones de metro y restaurantes variados.
- Alessio (2/5): -
- Álvaro (10/5): -
- Valentina (8/5): - The location The fan in the bathroom is too noisy, especially if you use the toilet during the night
- RODRIGO ARIEL (9/5): Bien - Si Los recepcionistas, poco amables y flexibles para el ingreso al hotel check in
- Marianna (6/5): C’è di meglio - Gli asciugamani cambiati tutti i giorni…
Fermata dell’autobus vicina e supermercato piccolino davanti Non era il massimo della pulizia. Ultimo piano senza ascensore con scale piccolissime… una sera l’acqua faceva fatica ad uscire dal rubinetto.
- Speerdrager (7/5): Prima op een lekker rustige plak. - Goede bedden, lekkere douche, ijskastje op de kamer, toegang met de kaart ging goed, rustige plek, supermarkt aan de andere kant van de straat, Underground op redelijke afstand en ook voldoende eetgelegenheden. Bij aankomst kregen we eerst een kamer met maar 2 plaatsen, terwijl we met zijn drieën waren en voor 3 geboekt hadden. Werd gelukkig snel opgelost, maar was wel "bijzonder". Verder stond er maar 1 stoel, wat weinig is voor een kamer met 4 slaapplekken.
- Erich (7/5): Für eine Nacht tiptop für unsere Familie👍 -
- Moore (7/5): -
- Bkaaay (1/5): -
- Jo (1/5): Do not book here - Nothing, property did not let us check in Didn’t let us check in, not able to be contacted, not helpful in anyway.
- Jonny (8/5): - Le processus d'enregistrement a été rapide et fluide. J'ai apprécié le design élégant et l'environnement calme. Tout était très bien organisé.
- Ishita (8/5): - Puhdas kylpyhuone, mukava sänky ja kaiken kaikkiaan paljon tilaa rentoutua. Henkilökunta oli erittäin miellyttävää. Kokemus oli kuin premium-luokkaa.
- Ian Samuel (9/5): - Van het inchecken tot het uitchecken was het geweldig. De kamer was ruim opgezet en had een mooi ontwerp. Een fantastische plek en uitstekende service.
- Hima (9/5): - Стаята беше чиста, както и много удобна. Служителите бяха приятелски настроени и никога не липсваха. Беше чудесно да се радваме на спокойната атмосфера. Със сигурност бих отседнал отново.
- Biagio (7/5): Struttura situata in un ottimo posto ma da migliorare assolutamente la pulizia - Buon posto, vicino a centro commerciale e diverse metro La pulizia pessima, appena arrivati 2 rotoli di carta igienica mezzi usati, filtro della ventola in bagno praticamente chiuso dalla polvere e anche sui muri c’era uno strato di polvere(dove allegherò foto di questo)
- Ushe (5/5): -
- Salvo (8/5): Zona tranquilla e posizione ottima - Posizione ottima 10 minuti dalla metro, zona tranquilla La stanza troppo piccola
- Juan (7/5): -
- Sadie (6/5): - Fantastic location, staff very helpful. Beds uncomfortable
- Cathy (6/5): PREMIÈRE ET DERNIÈRE FOIS - L’emplacement excellent, nous étions quasiment aux portes du centre ville. Le quartier est vraiment très sympa.
La chambre était faite tous les jours et les serviettes étaient changées. Les draps étaient propres. Le personnel sympa et le service bagage était très pratique. La chambre en sous-sol humide et sombre. Lorsque nous avons réservé au mois de mars, nous pensions avoir une chambre au moins au rez de chaussée ou en étages comme les photos que vous avez montré sur le site. Malheureusement elles ne montrent pas la réalité. Très décevant.
Les murs ne sont pas épais et on entendait tout (la personne d’à côté a ronflé très fort nous empêchant de bien dormir pendant près de 3 jours).
La propreté de la chambre plus que douteuse.
- Thomann (7/5): -
- Hanifi (9/5): - Velmøblerte rom, stille og rent. Hyggelig personale, imøtekommende og responsiv. Ville absolutt besøkt det igjen.
- Loukas (8/5): -
- claudia (6/5): Prima voor alleen slapen - De locatie Slechte kussens en matras. Geen fatsoenlijke waterstraal in de douche. 1 handdoek per persoon en niet iedere dag schone
- Paul (9/5): -
- Alessandro (7/5): -
- Paul (9/5): -
- Gareth (9/5): - Wir haben die Ausstattung, die Einrichtung und die entspannende Atmosphäre sehr genossen. Das Personal war während unseres Aufenthalts sehr effizient und professionell.
- Ngoc (9/5): Staff was nice, cleaning lady was so sweet and print whenever I needed anything. Thank you! - Location was great! Nothing… everything was fine
- David (4/5): Moquetas sin aspirar,cabeceros llenos de polvo y pelusas en la pared baños poco limpios,y jabón escaso -
- Evgeny (3/5): - Location and reasonable price Blocked shower drain, shattered mirror, dirt (incl someones toys under the beds), rusty towel rail, shaky sink, smell of weed in the corridor...
Overall the place is a bit of a shocker, but you probably get what you pay for.
- Olivia (3/5): - Globalement, mon séjour a été mitigé en raison de plusieurs problèmes rencontrés durant notre passage. Cependant, je tiens à souligner un point très positif : le personnel. Malgré les difficultés, l’équipe a été particulièrement gentille, accueillante et compréhensive. Nous avons notamment été changés de chambre, ce qui a montré leur volonté de trouver des solutions. Leur professionnalisme et leur attitude bienveillante ont été les seuls véritables aspects positifs de notre séjour. Je n’ai pas apprécié plusieurs aspects de mon séjour. Nous avons rencontré des problèmes dès le début, notamment au niveau de la douche. Les photos présentées sur le site ne correspondent pas du tout à la réalité. Même si le ménage semblait avoir été fait et que les draps étaient propres, le mobilier est globalement vieillot, abîmé et laisse clairement à désirer.
Il est difficile de comprendre comment des clients peuvent être accueillis dans de telles conditions. Nous avons été changés de chambre, mais malheureusement la seconde n’était pas satisfaisante non plus : présence de taches sur les murs, propreté insuffisante, mobilier de salle de bain abîmé et sèche-serviettes non fonctionnel.
De plus, le gel douche fourni était déjà entamé à notre arrivée, et il manquait des serviettes. Dans l’ensemble, je trouve que cet établissement ne mérite pas du tout ses trois étoiles. Je suis assez déçu de mon séjour.
- Fahad (9/5): - Rummet var rent och mycket bekvämt. Personalen var vänlig och det var aldrig brist på personal. Det var fantastiskt att ha den lugna atmosfären. Skulle definitivt stanna här igen.
- Deepika (9/5): - Αυτό είναι ένα μέρος για να κάνετε μια σύντομη επίσκεψη - καθαρό, ήρεμο και επαγγελματικά οργανωμένο. Ένα εξαιρετικό ταξίδι.
- Olivier (6/5): Expérience mitigée - Hôtel près des transports en commun. La chambre est équipée d'un petit frigo et d'une bouilloire. Les serviettes sont changées tous les jours. Photo non conforme à la réalité. Chambre vieillissante (pomme de douche qui fuit, chasse d'eau à changer, lit 1 personne à changer) Pas de petit déjeuner sur place !
- Filip (8/5): GOOD - Great location, safe and beautiful area.
Room was nice, fridge, best shower ever.
Price is reasonable. Smell of cigarettes coming trough the fans for air but that’s just unresponsible customer. Not fault of the hotel obviously.
- Danni (9/5): - Designet og renligheden var dejlig. Servicepersonalet reagerede super hurtigt på hver ordre.
- Dan (9/5): - Bhí an suíomh díreach mar a bhíothas ag súil leis, nua-aimseartha, glan agus taitneamhach. Seirbhís an-mhaith.
- Victor (7/5): -
- Charles (9/5): - Pobyt był bardzo komfortowy i bezproblemowy. Pokój był cichy, schludny i umeblowany. Pracownicy byli wspaniali.
- Elke (1/5): - I would like to lodge a request for a refund as I didn’t actually stay at the hotel. When I got to the hotel, no one answered the door, there was a sign to an office but it was not clear where the office entrance door was, it was dark no lights and felt unsafe. I left the property and booked another hotel elsewhere. Please could I be issued a full refund.
- Cristian (4/5): -
- Sodiq (7/5): - Nice location and friendly staff
- Hernani Ramos de (8/5): - Camas confortáveis , atendimento cuidadoso e recomendo !
- Aziz (9/5): - Semplicemente perfetto: posizione, comfort della camera e servizio. Un soggiorno estremamente rilassante e piacevole.
- Diego (10/5): PERFECT! -
- Julie (10/5): -
- Ágnes (5/5): - It's in a very chill area, easy to reach public transport. The room was moldy and the staff is almost unavailable.
- Melanie (7/5): - La ubicación un poco más de 30 hora en medios de transporte, hay bastantes servicios cerca. Calidad precio bien. La habitación tuvo problemas con la puerta y su llave durante toda la estancia. La ducha tenía poca potencia.
- abc102b6dbf37243f2bdf2c66562b2ce (10/5): Good stay - Rubel’s service was exceptional. No needed improvement
- 8e94e9c3b36972e5cd7469e2dd768ecd (10/5): - Bilal was excellent
- 36654b787e59707dab4b3ecd6c0ee7be (8/5): - Prijava i odjava su super jednostavne. Bilo je vrlo glatko, mirno i hladno u sobi. Proveli smo prekrasan boravak.
- 208009a3b9c77148d707bbdd0ed7d801 (5/5): Suficiente para lo pagado pero aun asi mejorable - Era barato, ya sabiamos a lo que ibamos. Era mucho mas pequeño de lo que parecia en fotos. Costaba dejar las cosas. No habia ni toalla para salir de la ducha, etc.
- 5020588475e871a92c08c6ae4f471a76 (1/5): - There were bed bugs , please stay away !!!
- 73dd88ed1d0a72e2b7b0221d76caaa38 (8/5): - C'était un hôtel si serein et élégant. Durant notre séjour, notre chambre était confortable et le service, fantastique.
- b0c57364d9ef719c79dd73811fa315aa (10/5): -
- 67fdfe7c994b715551f8d35e5b9a716f (9/5): - Hyvin sisustetut huoneet, hiljainen ja siisti. Henkilökunta oli avuliasta ja avuliasta. Kävisin varmasti uudelleen.
- 29019b21718c7019f1db18e261c653e1 (9/5): - Чиста баня, удобно легло и като цяло много място за релакс. Персоналът беше много приятен. Преживяването беше като първокласно.
- af143432e90e71ce814a8fa8ecb51b37 (9/5): - Het incheckproces verliep snel en soepel. Ik waardeerde het stijlvolle ontwerp en de rustige omgeving. Alles was zeer goed georganiseerd.
- 5708d426ebb170b04da6b1e99d0799c2 (9/5): - Bhí an tseiceáil isteach go dtí an tseiceáil amach iontach. Bhí an seomra mór agus dearadh maith air. Áit den scoth agus seirbhís den scoth.
- befd873164e3723ed8c123f2d59a1a57 (6/5): Small Things that can easily be remedied - It is within walking distance to 3 underground stations. Had no TV and although i told them this was never ratified.
One morning had no hot water and barely no water.
No telephone in the room and to talk to receptionist you need to go down znd up agsin around 60 steps and go outside to adjacent building.
Central heating was not on.
In the shower there is no soap holder.
Night receptionist was not helpful at all.
- fae79907b93773d92fed6170712e8380 (8/5): -
- 0af54bbf76ab701e3345ada0f761e34c (8/5): -
- Agathe (7/5): -
- Paul (9/5): -
- Tyler (8/5): Great value for money. - Great value for money. Extremely helpful staff. Very comfortable and clean. Great location. The room carpet was a little tired.
- Ms (9/5): - Il posto era perfetto e l'alloggio impeccabile. Dal check-in al check-out tutto è filato liscio.
- silver fox (7/5): - The location nice clean room. Tv didn't work , and after asking for lower floor room was put at the very top.
- Juan (7/5): -
- Michael (9/5): - Ovo je mjesto za kratki posjet - čisto, mirno i profesionalno vođeno. Izvrsno putovanje
- Maria José (8/5): - .... ...
- Paul (9/5): -
- Paul (9/5): -
- Marlon (9/5): - Le design et la propreté étaient charmants. Le personnel de service a répondu extrêmement rapidement à chaque commande.
- Femi (9/5): - De locatie was precies goed, de sfeer was prima en de serveersters waren altijd beleefd. Ik zal hier zeker weer boeken.
- Julian (9/5): - Sijainti oli juuri sellainen kuin sen pitikin olla moderni, siisti ja miellyttävä. Erittäin hyvä palvelu.
- Francisco (8/5): Muy Bien - La ubicación No tenía dode poner el cepillo de dientes
- Betti (5/5): -
- Duncan (8/5): - Хотелът беше много чист и добре проектиран. Служителите бяха мили и приветливи навсякъде.
- Christopher (9/5): - Jeg elsket rett og slett den rolige og rene atmosfæren. Personalet var mer enn veloppdragne; de var profesjonelle.
- Jonathan (10/5): - Location
- Adele (8/5): - la posizione, molto vicina ai trasporti e i servizi principali il bagno era un po’ sporco
- Paul (9/5): -
- Brandon (10/5): - Great value for the money - check in is super simple & Bilal made everything easier
- Ralf (7/5): - This was my second stay, this time bigger room. The beds are comfortable. There is room to put your clothes and even a work area. Plenty of sockets for all your electronics. There is no lift, it is not easy if you have to get to the third floor.
- Dominik (3/5): - Sehr freundliches Personal Sauberkeit und Größe des Zimmers
Unter Hotel verstehe ich etwas anderes. Das ist eine Ansammlung Zimmer in einem Reihenhaus. Rezeption gar in einem Gebäude auf der anderen Straßenseite
- Reem Almasri (10/5): - I liked how close it is to the famous tourist attractions. I also liked the friendly staff. The room was equipped with everything I needed and it was very clean.
- Andrew (6/5): -
- Jakub (10/5): -
- Paul (10/5): -
- Anton (10/5): - Friendly staff , good location and clean room
- Alejandro (7/5): Bien - Cercanía metro, supermercados , restaurantes, buena zona Se escucha todo de al lado, incómoda la cama , pero son solo pegas, para lo que se paga está bien
Photos