Nell Gwynn House Apartments
Location: Sloane Avenue, London, England, SW3 3AX, London, GB
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Convenience Store and Amenities
Enjoy the convenience of the on-site grocery/convenience store at Nell Gwynn House Apartments. Benefit from 24-hour front desk service, multi-lingual staff, and luggage storage for a stress-free stay.
Fully Equipped Guestrooms
Individually furnished guestrooms with kitchens, refrigerators, and ovens await you at Nell Gwynn House Apartments. Stay entertained with flat-screen TVs and complimentary Wi-Fi, while amenities like safes and desks ensure a comfortable stay.
Prime Location
Located in the heart of London, Nell Gwynn House Apartments offers easy access to top attractions like Sloane Square, Victoria and Albert Museum, and Harrods. Make the most of your visit by exploring the nearby Natural History Museum and other iconic landmarks.
Make your reservation at Nell Gwynn House Apartments to experience the perfect blend of comfort and convenience during your London stay.
Important Information
- The property is professionally cleaned.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
- Elevator
- Safe-deposit box at front desk
- Multilingual staff
- Grocery/convenience store
- Self parking (surcharge)
- Well-lit path to entrance
Rooms Available
-
Business Apartment
1 Double Bed
Individually furnished room
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Daily housekeeping and heating
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Daily housekeeping
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
-
Pod 68
1 Double Bed
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Pod 69
1 Double Bed
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Pod 63
1 Double Bed
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Pod 70
1 Double Bed
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Pod 62
1 Double Bed
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Pod 61
1 Double Bed
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Pod 66
1 Double Bed
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Pod 64. No Window
2 Twin Beds
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Double Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Double Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Double Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Twin Room
This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Budget Double Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Double Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Double Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Double Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Studio With Sofa Bed
Offering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Single Room
This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Pod 65
1 Twin Bed
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Pod 67
1 Twin Bed
Internet - Free WiFi
Food & Drink - Kitchen with paper towels
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Private bathroom
- Kitchen
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Paper towels
-
Budget Single Room
This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
City Studio
1 Double Bed
Individually furnished room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Daily housekeeping and heating
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Daily housekeeping
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
-
Apartment, 1 Bedroom
1 Double Bed and 1 Double Sofa Bed
3799 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Daily housekeeping and heating
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Daily housekeeping
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
-
Studio
1 Double Bed and 1 Double Sofa Bed
3196 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Daily housekeeping and heating
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Daily housekeeping
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
Guest Reviews
- dogrupelin (2/5): Mouse in the apartment and no solution offered! - There is a MOUSE in my apartment, i have my two children with me, and the answer is get from the desk is that the mice should run out when they see people, and the reason they’re there is probably because the former residents have left some crumbs. So noone cleaned the apartment before us? Are we supposed to live with mice for a week? What???!!! Noone should stay here. Horrible!
- 864iane (2/5): Member of staff stole item from our room - My wife and daughter stayed. After the visit I had a message from them saying a pillow and its pillow case had gone missing. Without any contact I have been charged for it. Having spoken to my wife she confirmed there was only one pillow on one side of the bed on arrival but didn’t think anything of it. Btw, there is no list detailing what should be in the room. So my wife and daughter have been convicted of theft by the accommodation without having the chance to discuss. Let’s face it they could turn around and say a whole load of things have gone missing and I would have no recourse as they will deduct from the advance deposit made. Their actions are nothing short of disgusting and I will be reporting the hotel to the police as during my stay something has allegedly been stolen, probably by one of their members of staff!! I can see other reviews of this place where people have been accused of damage and other things gone missing and money taken off them. Do not go anywhere near this place unless you want your money stolen from you
- K1059 (4/5): Nell Gwynn House has faded away along with her luxury apartments. - Time has not been kind to this marvelous art deco building located on Sloane Ave, Chelsea, not far from Kings Road. They advertise “luxurious” apartments and while there may be some, ours and three others I viewed, were far from luxury. We initially booked a studio but what you see is not necessarily what you get. Once we arrived we were able to upgrade to a 1 bedroom apartment. I was kindly given my choice and shown 3 other apartments on the first, third and fourth floor. Cleanliness, or the lack thereof is definitely an issue. I normally give both hotel rooms and apartments a quick wipe down with bacterial wipes when we arrive, regardless of the accommodations ratings. However, I was shocked as to how much dirt came up with the wipes. The apartment has the basics but nothing that makes it luxurious. No coffee pot but there was a kettle and a French press. Absolutely no space in cabinets to put any purchased foods or kitchen necessities. No laundry detergent was provided but a small bottle of dishwashing liquid, some pods for the dishwasher, one kitchen towel and a very small sponge. Two rolls of toilet paper are provided at the beginning of your stay. The glaring anti-luxurious amenities include broken window panes, stained carpet, stained upholstery on both couch and chair. The couch is terribly uncomfortable, like sitting on a rock. The lighting is recessed in the ceiling only and there’s a bulb out in both the living area and the bedroom. The bedroom does have two sconces on either side of the bed which adds some ambience which is missing in the rest of the apartment. However, only one night table with two drawers for one side of the bed, all other clothes can either be hung up or stay in your suitcase. There’s a worn throw at the foot of the bed that needs a good laundering. There’s a washer that looks like it’s been taped into its storage closet but it works. There are no instructions anywhere for the washer so we had to look up the manual online. We had a rough idea how it worked but there were a few things we needed clarification on. There is a microwave but I’m 5’4 and it’s too high to safely let me take anything out of it that’s been heated. There are no basics such as sugar, salt and pepper or tea. There was supposed to be a welcome basket of these things but we never received them. The bathroom you enter at your own peril. There is both a bath and an overhead shower but climbing in to either is a challenge in both maneuvering and balance. The toilet sits so close to the tub and the glass partition that it makes it difficult to safely enter the tub or shower. The glass partition opens about 8 inches before it hits the pedestal sink. You get two bath towels and my hand towels for two people for 7 days. There is a towel warmer which you can hang your towels on but not another single hook or towel rack anywhere in the bathroom and limited places to place any toiletries. There is plenty of room for hooks either on the door, to the left of the toilet, behind the toilet and to the left of the mirror. A lost opportunity to make something better. There is a window in the bathroom, original to the building I believe (which was 1936) but you have to step into the tub to open or close it and it takes a bit of strength. This is not an apartment for anyone that may have even slight mobility or balance issues. I don’t know if the flat has been painted recently but whoever did it did a poor job. There is paint everywhere from the door handles to the front of the oven. And many areas could use a 2nd coat. There is really no place to store your luggage on the provided luggage rack except in the living room. If you have a small case you might be able to place it inside the closet. The heat works great but we didn’t need it. The temps were in the 50’s but we needed the fan, which thank goodness they have. If we could leave the windows open that would help but the neighbors are noisy until the early hours of the morning and they were so loud you would think they were in the same room with you. The neighbors on the other side were constantly telling them to ”shut up” or “shut their window” but their pleas were ignored. There is an iron, don’t know if it works yet. A decent hair dryer but a mirror a little closer to an outlet would help with drying or styling your hair. The bathroom door squeaks something fierce, except two or three odd occasions during the day but I no idea why. I’ve asked to have it oiled but after 7 days, still squeaking. There is a TV that you can use your own Netflix or Amazon prime on. Not luxurious to say the least. It’s run down, tired and needs some TLC. It needs better lighting, more comfortable furniture (which looks like a mish mash from a car boot sale or flea market) some simple instructions for the fast wash on the washer, some hooks to hang coats, shopping bags, towels, an extra garbage liner and cleaning and towel replacements every 4 days. More hangars since there’s no place to store clothes. Someone with a little creativity could make this into a really nice place. That someone hasn’t come along yet. Most of the desk staff is great. Easy to have packages received. They can call you a taxi quickly and that’s always appreciated.
- tommybA6332ON (2/5): - !!Stay clear of MICHELLE and MARIA Worst customer service in my life!! MICHELLE was a severely unhelpful, untrustworthy and nasty piece of work. MARIA was condescending, self centred and unbelievably passive aggressive in her emails. You go to these people to seek help as the paying customer but are met with 2 of the worst pieces of service you could find, it’s laughable people like this get into these positions. Stayed over a weekend to enjoy London and stayed in a very average room for the price. They STOLE £83 from us, I deposited £500 and took pictures of the entire room. Upon leaving they said I would have my money returned. We had to get in touch with them to enquire about it and to our shock they have claimed we broken the smallest corner of their outdated and cheap fridge. They then sent an invoice of £83 for parts that weren’t even broken and provided 0 evidence to back it up, a little fishy isn’t it. We are a young couple and they took severe advantage of us. At this point it’s not about the money it’s just the morales and these people have been clearly raised without them. Wherever we go we want to enjoy ourselves and take pride in looking after our accommodation as we know how hard some service workers have it, but this place deserved nothing of the such. Entered the bed and to my disgust there were brown splatters on the bed, god only knows what it could have been and I had to sleep on it for a night. Zero apologies and no remorse for what ever I could have contracted. No air con lead to a very stuffy and uncomfortable room with flimbsy windows you are afraid to touch in case they try and take more money from you! Grumpy and lazy receptionists who were reluctant to help or make conversation. They wished us well and hoped we’d return after constant unhelpful back and forth trying to justify their actions and their blatant lies. I couldn’t not recommend this place any more and I hope anyone who reads this changes their mind on staying. (Left some attached photos of the state of the room, the bedsheets I slept in and the tragic damage that was done to the poor little shelf )
- Lizi999 (2/5): Don’t bother - Been before n all was well / today we’ve been tagged with a -£12 fine for a mark n a towel!! The statement was they had tried to bleach it / but that was 1 hour after we left ‘ then they rang to ask were we had left the keys!!! - pathetic and lost our business /. Don’t bother it’s a scam -///
- Mark (8/5): Great location and facilities. Shame about the bed - For the price in this location, the apartment offered good value. I wish I could give it five stars but the bed was too uncomfortable.
- jassimwissamm (10/5): Amazing - ANNA WYLDE WAS KIND JACKIE MUIR WAS AMAZING AND DARSH AMIN WAS THE GOAT the room was big and good Charlie gave me some candy also hdmi cable and Jackie was amazing and I’m friends with all of them so I recommend going here for an amazing stay thanks
- TravelerAH2024 (10/5): Wonderful Apartments! - Wonderful Apartments! Stayed over the Christmas Period and had a brilliant time! The staff were lovely, the place was clean and beautifully furnished. Comfy bed and couch, walk in shower with modern bathroom and all at a great price! Had the best time!
- Rosalind (6/5): - A little dated and in need of repair and TLC. Convenient location and grocery store across the road.
- Megan (8/5): - My apartment was fantastic, clean and bed was so comfortable. Kitchen was well equipped and room contained everything you could need. Was serviced once a week. Would definitely recommend.
- Verified traveler (4/5): Disapointing - Primer porpblema intento de timo con un mail solicitando registro por un partal externo y luego intento de cobrar una guarantia. Ademas la habitacion no tenia ventana, cosa que no recuerdo haber leido en la descripcion.
- Kerry-Anne (6/5): - The property is located in a fantastic area close to local ammenities and museums. The apartment itself was spotless and well presented upon checking in, however some concerns we noticed was that a blind that wasn’t working - it took about 5 minutes to manage to get it drawn. Some of the outlets appeared loose and wouldnt hold the plugs in which we believed to be an electrical hazard. The information desk for the apartments were closed over the weekend and we didn’t know who to contact during this time for any concerns. Overall, the apartments stay was okay with an affordable price for the area of London we stayed in.
- Jacob (6/5): - Room was incredibly small for the price.
- Annie Shue Oi (6/5): - The 2nd round for my London trip within this month. Thanks goodness they did not give us the same dirty room before, this one RM 70, downstairs again, no window, small but much much better than our last room. Much cleaner (at least) up to the avg. Standard. This round, concierge staff much friendly and helpful. I guess Room is not good (in the basement, if you have luggages, it might be difficult, no one will help you), but apartments might be better.
- Didier (2/5): Terrible, don’t stay here, don’t ruin your stay - red the room we noticed that the bathroom had urine stains. We went to the front desk right away, but the guys there told us that they couldn’t help us, because the office that manages these “pod rooms” was closed until Monday. There was no option to change rooms, there was no cleaning staff on site, and there were even no cleaning tools to do it ourselves. Since it was late at night, we were forced to spend the night there, but early the next morning we left and told the front desk that we needed to ask for a refund, because the place didn’t meet the minimum terms and conditions. We were told that we had to come back on Monday morning, when the office would be open. So I did, but when I arrived the manager was not in the office, and I spoke to a person there named Anna Wylde, she told me that I had to speak to the manager, because she couldn't do anything, but I couldn't wait too long because I had a flight soon. Finally, she told me to send an email explaining the situation, and of course they never responded. In the meantime, I filed a complaint to Hotels.com, they told me that they called the manager several times, but he refused to give me any solution or refund. I lost a lot of money because of this situation, so my advice is NOT to stay here, there are many better options near this place for the same price.
- Annie Shue Oi (2/5): - 1)when we arrived, the concierge staff did not greet us, just lean back and did not say a word, until we told him we wanted to check in. Rather unprofessional? 2) when we got to our room (rm64 at the basement!!! Did not expect this?), the bathroom has big issue: The shower curtain was mouldy and dirty. The drainage was blocked, all the floor was wet and water near to drain to the bedroom. No shower cabinet, no barrier stopping water coming out as the floor is flat - weird design/layout issue. The toilet flap very loose, need fixing. (I can provide photos if needed) The room - old, carpet old & dirty. Lighting - insufficient, dim. Very disappointed on this accommodation! I still have a 2nd booking next week, don't know how I could stand it. For sure the first and will be my last. Bad , bad and bad.....!
- Lorenzo (8/5): - I liked this apartment , even if it ‘s far from the tube station . But it is clean
- DUYGU (2/5): Terible experience, stay away - The pods are located at -1 floor. The windows are facing few cms away from the main road that you feel the cars at your room in the morning. The room was smelly and the bathroom has nowhere to get air. There is no heating but an old aircon and electric radiator. We had to keep to window open to get air and get away from the odor but the car exhaust were few cm away from us. The cleaning is once a week we have been told. It took 2 days to get fresh towel and there were no resreshment for coffee, shampoo nor soap. Stay away. It is litery a lower ground room in a dated apartment.
- Fabio (8/5): Some negative aspects, but overall positive - The overall experience was good. The position of the structure is excellent (zone 1) and relatively close to two tube stations and at walking distance from Victoria Station and Westminster. The staff was excellent and extremely helpful, and the room small, but comfortable. The negative aspects relate to the room being located in the basement, with a small window on top, and to the extremely small bathroom. Furthermore, the water was activated by some kind of motor making a terrible noise, which made the use of the loo at night impossible. Also the air conditioning unit would require some work, as it was very old and noisy. Not too bad for the price, though.
- Grant (6/5): - Apartment hotel was just ok … room was dated … kitchenette was not stocked … simple things like tissues, paper towels, laundry soap were not provided … room was next to elementary school and playground … young children screaming and shrieking during outdoor play was very unpleasant … kitchen hot water need an overhaul due to dank swampy unpleasant smell in the kitchen.
- becca13 (10/5): Super accommodation - Super accommodation. We travelled as a family of three, my husband I and our 15 year old son. We were in flat 505 which is a one bedroom apartment with sofa bed. The bedroom has a frosted door for privacy from the living area which has the sofa bed which our son found very comfortable and slept well. The apartment was lovely and clean, bedding was excellent as it is Egyptian cotton. Super fluffy and thick towels. The kitchen is fully equipped and had a full sized dishwasher and washing machine with tumble dryer. Given the building is an older building there is no air conditioning but there were 2 fans which we found a god send as London was very hot while we were there. The checking in staff and concierge were really helpful, friendly and welcoming. We felt very safe and happy throughout our stay and will definitely recommend others to stay here.
- Bruce (8/5): - Convenient place to stay with easy access to public transport
- Farkhanda (6/5): - Good central location between two tube stations. cafe's and dinning options close by. Grocery store across the street.
- Eric (8/5): - Pretty good for the price but the area is just decent
- Franco (10/5): - Beautiful building - our apt was excellent - full kitchen and wash - it’s a great area close to 2 underground stops and amenities nearby.
- Sarah (8/5): Good value - Pleasantly surprised by the quality of accommodation. Visited during a very warm week and did not expect the room to have air conditioning, but it did. We were unsure where to check in at first as I had read reviews saying the pod rooms were separate to the hotel. There is a small office for the pod rooms on the right as you enter the hotel. Bathroom had a slight drain smell, but it didn’t bother us too much. Good enough room for the price and very convenient location.
- Zac (10/5): - Well maintained
- Anegla (10/5): Tiny but great for just me! - OK, yes the place is small but it was exactly what I needed. I was there alone just for a concert so was hardly in my room but it was a good place to lay my head. It's basically just a bed, desk, and tiny bathroom. So don't expect to be able to hang with other people there. It's in the basement which was kind of freaky at first but I never felt unsafe and knowing the upstairs looks like a fancy place was nice. The neighborhood is amazing and I could have never left. I walked home late a few nights and felt totally safe in the neighborhood. Super close walk to the train, Google said 10 minute but it felt so much less. And that train went everywhere I needed to go! The women who checked me in in the office were so sweet and funny! Loved them!
- Moira (10/5): - Solo female stayed for 7 nights in June 2024. Gorgeous little apartment on level 3. Lovely lounge area with 2 beds, tv. Clean kitchen with fridge, microwave, kettle, toaster. Spacious bathroom, shower over bath, and importantly washing machine. There was nothing to complain about. Concierge and booking office very helpful. Enjoyed a lovely time. Sainsbury's 2 min walk, everything closeby. Great property and area
- HowardPH111 (8/5): A great apartment stay in a good location - This is a block of serviced apartments, not a hotel. Friendly helpful staff, minimalist art-deco furnishings, clean and well equipped kitchen, decent size, very functional. #214 is a 1-bedroom corner unit overlooking the street. Quite noisy on weekdays, especially with motor scooters, but quiet by night. Fast free wi-fi. I imagine the rooms would be stuffy in summer, but the main and top window panes do open. Good location for an 8-minute walk to trains from Sloane Square and South Kensington, and buses on Kings Road. Bus #19 was our preferred transport if you don't want the crush of the train.
- Alistair (8/5): - Small, but fine for two nights. Kettle and fridge, no cooking facilities. Ideal location for visiting Chelsea Flowet Show.
- Mark (8/5): Ideal for 2 nights - Ran out of tea and coffee and the reception desk didn't know anything about it so couldn't give us any more. We did get a complimentary pair of socks left by the previous occupants on the bathroom radiator. Otherwise really good. Very comfy bed and posh area with plenty of coffee shops, supermarket and buses. 2 tube stations almost a mile away
- Erin (10/5): All I needed! - My stay was great! This room was all I needed at the end of long exploring days. I felt safe, comfortable, and loved the area it was located in. Great restaurants,.coffee, and easy access to the tube
- bobwG241LR (8/5): Noisy outside but felt secure thanks to night porter - Sleep quality poor owing to the noise outside (bins and deliveries throughout the day). Pleasant stay otherwise, the porters were very helpful. We felt secure at night too owing to the rigorous security patrol and checks by Gregory. Great location for museums and beautiful surroundings in a stunning "village" in London.
- Cynthia (8/5): L'hôtel très bien. Hôtels.com moins - Parfait, très bon rapport qualité prix vue l'emplacement. Bémol vis a vis de la description faite sur hôtels.com qui annonçait qu'il y avait une cuisine. On la cherche encore
- regina (10/5): - I stayed in the new studio suites on the terrace and it was very nice, with quick entry/exit
- Christene (4/5): - If you require parking this is not the venue to stay at, even though they mention that parking is available on site, it is run by a separate company. We were forced to pay £70 per day.
- Nicholas (6/5): - The building and staff were excellent . However the studio we had had not been properly cleaned . It kept having electrical faults . Also it should be made clear on the advertising it is a couch that converts into bed with a not comfortable mattress. It is a lovely area to stay in however
- ElaineA525 (8/5): Good location, some apartments GREAT, some apartments not as they appear - I booked a one bedroom flat for a few days, but got moved around. I assume there was overbooking. The manager was wonderful about it, and very kind, even upgraded me to the penthouse for my last 2 nights in London! Now, as they are owned by different folks, I assume, I had a problem with one of the studios which was dirty and moldy. They had nowhere else to put me, or would have moved me. The other two were fine: the penthouse was beautiful, clean and modern. As a single woman traveling I felt safe with the building, and left my luggage when I got in too early to check in. Everyone was helpful and kind. I'm staying again in a week.
- royv647 (8/5): Very basic but clean, suited our needs - We have just stayed here for five night. Booked through AIRBNB, we were in apartment 524 overlooking the front entrance. A very basic apartment with a little kitchen and necessary utensils to cook for yourself if you want, the fridge came in very handy. Bed was comfortable, had no trouble sleeping. The free wifi worked well. Bathroom was ok, had a bath which is handy sometimes, plenty of nice towels and we loved the heated towel rack. The unit had a washing machine, dryer which we used once , that came in very handy. The guys at reception were always friendly and helpfull. The lifts in the complex always worked well. Agree with others the front entrance and nice foyer is better than what you get inside. Love the statue of Nell Gwynn above the entrance, there is a great historic story with that Lady, worth checking it out. Quite expensive for what you get but then it is in Chelsea London. Handy to the two stations, easy to walk to the main shopping area. We found the little supermarket across the street very handy, visited it each night .
- 403liannem (10/5): 2 bed apartment - Lovely 2 bedroom apartment, clean and well stocked .Easy check in with very polite staff Room was sunny and spacious . Very quiet day and night .Lift to all floors and a stunning entrance area .Would definitely return again
- Jaime (2/5): - The check out date was wrong. It took for ever to correct. The room was far too small and had no facilities, as expected. The air conditioning was not working and was never fixed. A simple electric fan was provided. Totally unacceptable. In 7 days never cleaned the room, collect garbage nor change towels. The room was in a basement, with a tiny window facing the street. The description of the room did not match what I had expected. The only positive thing is the location. I did not enjoy my stay at all. Office personnel were not attentive and could not care less about my concerns.
- FrancescaT943 (4/5): A spacious prison cell, with no window - Be *extremely* careful when booking rooms/apartments here. I booked through a third party and ended up with a room that was basically a large prison cell--NO WINDOW, about 40 square feet/8 square meters, a twin bed, and almost no space to sit down. If I had known that's what I had booked, I would be less upset, but this hotel/apartment booking agency seems to make their reservation system deliberately confusing. I have read responses to negative reviews this hotel has received, and they consistently blame the customer for not realizing they are reserving a "pod," and not a hotel room or apartment. If you look over their websites--both for apartments and for the pods, they *both* show rather charming and spacious apartments. There is NO indication anywhere that you are booking a tiny space with no window. My booking company tried to make it right with me, but only after having a lot of difficulties communicating with the people at Nell Gwynn. Indeed they have very inconvenient office hours (they didn't even show up to their posted Saturday hours), and it is very difficult to meet with someone face-to-face to discuss the issues with the room. At best, this is lack of transparency and unclear websites. At worst, this is deliberate bait-and-switch, with little options for guests to get help. In addition to the above, the downstairs area with the "pods" had grimy carpets, grimy walls, my air conditioner occasionally blew out large flakes of something black, and there is not housekeeping if you are staying for less than a week. The neighborhood is gorgeous, the lobby is gorgeous, but it seems like a crapshoot whether you will get the kind of accommodation you think you are booking. It's concerning. I would not recommend booking with this property.
- Amkunt (2/5): opportunistic management - act of ill will - This review is related to apartment no 314 and its management office.. First of all, I would like to mention our deep disappointment with the management of this holiday apartment..I think they are predetermined to find your simplest fault or minor mistake in order to charge you a ridiculous penalty without looking at their own shortcomings such as extremely deformed mattress, blocked drainage and broken lamp. They charged us 50 pound for one small towel which has my wife's hair dye traces on it. While this can be easily eliminated with normal standard wash or could have been purchased from the market for few pounds, they preferred to penalize us brutally.. This is extremely opportunistic approach and it carries lot of malevolence. I find this type of act "ill will" and urge people who intend to stay in these premises to be extremely cautious or not to go there at all.. Very sad and extremely disappointed !
- Jane (6/5): - First unit I occupied was not what I expected. Luckily I was able to change rooms . . for additional cost.
- Barbara (4/5): - The property was overpriced for what it offered. They charge to use bedding on the pull out couch and the first night there was no one to even give us the bedding! The toilet didn’t flush properly. The knob in the shower came off. We requested maintenance for those items and were told they would come that day. No one ever did. There was no liquid dish soap. Very poor accommodations for the price. I would not recommend staying there.
- Barbara (8/5): - For the most part we really enjoyed our stay here. When we arrived at it after an overnight flight around 9 AM we discovered that the hotel was overbooked. They were very prompt about getting an agent to work with us to resolve the issue. We had come over for the Queen‘s funeral so headed straight to the queue for the lying in state and by 3 PM that afternoon they had texted us to let us know They sorted out the problem and our efficiency Apt was ready. The room was well fitted out and had everything we needed except it turns out a working television set which we didn’t know until the next day. After standing in line for 14 hours we slept and slept and slept. But then when we tried to turn the TV on we could get nothing. The front desk was totally unable to help us and because of the bank holiday we ended up not having access to the coverage of the queens funeral weekend. We tried everything we could but couldn’t get the TV to work. Fortunately I did have my laptop. This was a huge disappointment. Other than that the flat was great And the location convenient.
- Patricia (10/5): - Confusing that they have two separate offices …not connected to each other….when you had a question. My problem was dealt with quickly and efficiently by Charlie from maintenance. Entrance completely covered by hoarding because of building work which caused some problems because Uber and taxis could not find the place! A large sign saying it was NELL GWYNN HOUSE would be easy and helpful.
- Mehio (2/5): - I will not stay there ,even if it was free. An experience I will not like to repeat
- Eric (8/5): - s - Fantastic location. - Pods are small but all that one needs as a place to crash. -s - Beware: Expedia falsely advertises the pods as having a kitchen, dining area, etc. even though they do *not* - an expensive detail, if planning on cooking! -, and even though the property has asked them to change the description. - Beware: Expedia, unlike other booking sites, gives no indication that the pods are in the basement. - Lack of hot water in shower - Mini-fridge doesn't get sufficiently cold - Pods are not "soundproof rooms" as overall property description states; in fact, the building's adjacent back entrance buzzer ringing all night, especially on weekends, is easily audible
- Verified traveler (10/5): - Nell Gwynn apartments are in a wonderful location, and this is now where I stay whenever I visit London.
- Kira (2/5): Worst hotel stay - Room 69 - every time you go in the toilet it makes a large garbage disposal noise which isn’t pleasant when you’re sitting on the toilet, the bed is the most uncomfortable nights sleep myself and my partner have ever had, the air con does not keep the room at a manageable temperature as it has stayed absolutely boiling which is not ideal in a box room, there is cream in a mini fridge that doesn’t work properly as is room temperature and finally the shower when you turn it on smells of egg.. again neither myself or my partner can shower either because of this. Worst hotel stay we have EVER had. Definitely not worth the money.
- Verified traveler (10/5): - Location is great to access attraction and many way to go, many tube line from South Kensington or Sloane square. Apartment is new and well function of all kitchenett.
- Verified traveler (6/5): - Location, neighborhood, access, shops, transportation, ecc.
- RADEK (4/5): Beware. - Quite a disappointing experience. Don't get fooled by the shining pictures of the studio interiors as this is too far from reality. For the money o room in a f 4-star well-located hotel you'd get barely a 3-star sort of ibis-like relatively poor room. The crew down in the lobby can't help anyhow and you should reach out to the Manager who only comes next day.... Shame.
- alexandra (8/5): Friendly - Excellent approach and entrance. Immediate service at all times from friendly staff. Central for tube and Chelsea Flower Show.
- Verified traveler (8/5): - Check in process was smoothly done and room was very clean!
- Álvaro (10/5): - Very good and spacious room with large windows Nell Gwynn House is located very close to South Kensington, a very short and pleasant walk to the V&A and the Natural History Museum Also very close to the Kings Road in the heart of Chelsea All in all a very good choice.
- Verified traveler (10/5): - Staff so helpful. Rooms bright and clean with every facility needed. Great central location
- Verified traveler (8/5): - The location was excellent. A bus stop and a Sainsbury 1/2 block away from the front door.
- Malka (10/5): - We will stay there again on next visit in London.
- Chris (8/5): Studios in Chelsea - Very convenient location in Chelsea as we were visiting the Chelsea Flower Show. Studio apartment with tiny bedroom but plenty of space overall with full kitchen. Free overnight parking on local streets 6:30pm - 8:30am
- Wai Man (8/5): A great family stay in Nell Gwynn House! - Great family stay in Nell Gwynn House! Location convenient!
- K (4/5): Would not stay again - On arrival I was allocated a room & on entry was shocked at the overwhelming g smell of cigarettes in this SMOKE FREE complex that had ash trays in the rooms a little leaflet explaining that you may be an additional charged if you smoke heavy. This complex is advertised as a smoke free building, I asked for another room and was given the keys to what can only be discribed as a cupboard with a bed in it, I asked for another room as well had booked a one bedroom apartment & this was too small for three peolple but was told by a very unhelpfulll / not interested head porter that there were no more rooms. After calling Expedia & sitting with bags in foyer for a while a room was suddenly available,again it was very small & uncomfortably warm , I would not stay here again.
- Faroug (10/5): Quite hotel to stay at - Great place. We were lucky it was not so crowded that we were serviced every day rather than weekly. In general this place was the best amongst all places I have stayed at in London. For sure I will be back here again.
- Max (6/5): Affordable stay - Good location - -Well located in South Kensington, 10-15 mins walk to the Underground (groceries and starbucks across the street) - Pods room are in a basement - Moldy smell from the basement location - Mattress is ok, you can hear the spring bust - you still sleep well if tired - very noisy from the street at all time - some signs of tear - paint missing, water damages, etc. - AC and heating are good - TV with cable is good - WIFI is slow and unreliable Overall, I enjoyed my stary for the price I paid. There is not many more hotels that can you offer something similar for that price and location. If you book a place to sleep, in and out, go for it. If you are looking to spend time in the room a lot, you might want to find something else. I would book this hotel again given the amazing location and price.
- anon (8/5): I like this hotel - I had staye in this place before so I know the porters and the facility. The porters are really friendly. The room cleaning is not up to what you can expect when you stay at a normal hotel but for me it hardly matters.
- Verified traveler (6/5): Too Hot in London - Overall experience was ok, the room was comfortable for a family of 4 and centrally located for quick access to our points of interest. The lower rating was due to the bathroom shower not having cold water and not being able to change rooms Or have the problem quickly addressed. Booking through Expedia added another layer to the actual owner of the flat. Also Expedia is slow to provide a follow up an never did send a response after my call. Perhaps I'll get one When i return from my vacation. Which of course is. Not helpful.
- Verified traveler (6/5): - Experience was average due to limited housekeeping other than that it's a good value for money
- Nigel (8/5): - Was good value given the location but very small one bedroom flat. Did not get maid service last 2 days of 5 day stay and was a challenge to get clean towels
- Verified traveler (8/5): Lived Up to Expectations - Since every apartment is individually owned and furnished, please note that this review refers only to #336. The apartment was adequately furnished and all was in working order. The mattress could well be replaced as it is getting lumpy.
- Verified traveler (8/5): Very functional, quiet, comfortable - Staying 3 days Clean, confortable Only issue : they limit wifi to 4 devices and we had 6...not easy
- Verified traveler (6/5): - The one bedroom has good light, roomy, had daily maid service (except the weekend) and complete with dishwasher, washer and dryer. The management and concierge were friendly and helpful. The only three downsides are the never ending traffic noise, no blackout curtain nor air conditioning (when it was 30+C). The two fans provided did its bit. I'm sure the heating should be ample in the winter.
- Matt (10/5): Excellent value - Don't expect a big bed or space to move. Do expect a clean and comfortable room ideal for a single person looking for a safe place to stay in a good neighborhood near the city center. Room 067 has a shower and closet space. It also comes with a safe, mini fridge and a flat screen tv. It's in walking distance to South Kensington, Sloane and Victoria stations. A lot of very good pubs are nearby too.
- Verified traveler (10/5): - Great trip!
- iris (6/5): 4 nights stay in London - The room is quiet small but decent. Didn't expect that the hotel do not provide tooth bush or tooth paste or daily room cleaning service, so I end up throwing my own rubbish everyday to avoid any bad smell in the room. The location is not in town so about 10 mins walk from metro. The price is alright just that I wouldn't come back to this hotel again
- Verified traveler (10/5): Nell gwynn - Overall the stay was amazing however it should be noted that house keeping does not work on weekends. Staff were extremely friendly and location was perfect for us!
- Alice (2/5): Advertised as "Newly Renovated" Room - Total Lie - 1st Room we received was disgusting… rusted stove stop, water leaking over kitchen counter, exposed wires tacked to floor by the bed. We opened the refrigerator door and it stunk so bad we had to open all the windows and doors to get fresh air etc. etc. 2nd Room: We were moved to a new room the next morning. We lost a ½ day of sightseeing due to numerous calls to Expedia and trying to contact hotel management at this location. This room was smaller than the first room we originally requested and there was 3 of us . There was 1 double bed so they brought us a roll away bed but when we went to put the sheets on the bed there were bugs/tiny worms crawling around in several places on it which is appalling. So my 21 year old daughter had to sleep on a very small love seat for the NEXT 3 NIGHTS. This was VERY uncomfortable. The night we discovered the bugs my husband had to close up the bed himself and roll it into the hall. Not an easy feat as he has a torn rotator cuff in his shoulder. This bed sat in the hall an additional 1 ½ days until we complained that it was still near our door in the hallway outside of our room. We would have moved to another location but it was Easter weekend so this was difficult for us to do as we are new to traveling through Europe etc. and we did NOT get any helpful assistance from Expedia at the time.
- Verified traveler (6/5): - overall, it was ok experience. washroom was tiny for even 1 person.
- Jeje (8/5): Nice hotel apartments - The hotel is in Sloane Ave. so it's very close to the amazing shopping area, 2 to 3 minutes walking to it. Starbucks and sansbury's supermarket is just cross the road. Taxis are always available en front of the hotel. Uber doesn't know where it is though it's very obvious. Lounges and fine restaurants are also cross the road. 2 underground stations are close like 7 minutes walking to each. The staff in the hotel are ok! Don't expect them to smile!
- Verified traveler (10/5): Nice cheap place - Nice hotel for the price. Beds were not very comfortable, but they did the job.
- BEHIYE (8/5): Perfect location, misleading photos - The building was quite nice but the room we were given was not good at all. We were very disappointed and displeased about it. It smelled and you can feel it as soon as you enter. It was quite small that to set the sofa bed we had to draw the double bed as much side as we could. We asked to change the room but we were told that the house was overbooked and what we chose was the standart room and that was it. So beware of the photos. They are most misleading. The room we were given was nothing to do with the pictures we saw. The towels that were given for the third person was smelled and the sofa bed was not comfortable. They changed the towels and provided us an extra pad for the sofa bed. They tried to help and please us and make our stay comfortable. Also the maintenance was very good that a bulb has been changed as soon as it went out. Overall the building was very nice and clean. The location was perfect. It is off to Kings Road which ıs a famous shopping area and buses to westend are available. Tube station is ten minutes away. I would stay there again because of the area but definitely not in the same room.
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