Pacifica Motel

Location: 228 West Willow Street, Long Beach, us

Star Rating: 6.2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Facilities for disabled guests
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• King Room

  This double room features a TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator
  • Microwave
  • Satellite channels
  • Single-room air conditioning for guest accommodation

• Standard Room, 1 King Bed, Smoking

  1 King Bed

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Refrigerator and microwave

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Desk, local maps, and guidebooks

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available

  Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Smoking
  • Smart TV
  • Local maps
  • Guidebooks or recommendations
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Room, 1 King Bed, Non Smoking, Jetted Tub

  1 King Bed

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Refrigerator and microwave

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Desk, local maps, and guidebooks

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Smart TV
  • Local maps
  • Guidebooks or recommendations
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Double Room

  This double room features a TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Refrigerator
  • Microwave
  • Satellite channels
  • Single-room air conditioning for guest accommodation

• King Room

  This double room offers a TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator
  • Microwave
  • Satellite channels
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Kimberly (2/5): -
• Michael (5/5): It was good enough but I wouldn’t go back. - The room was clean The shower didn’t work very well and took a while to warm up. There were a lot of rules which seemed weird.
• Devin (6/5): Okay in a pinch - Quiet enough to sleep, lots of gas stations and restaurants around the motel. 11 am check out. Very friendly staff! The room appeared to be clean enough but I walked on the carpet in my white socks and they turned black, like they have never vacuumed. I get that they are new owners and they are renovating, but please do the carpets in these rooms next! The remote to the TV didn't work, I could turn it on manually but couldn't change the channel, it was stuck on Disney channel the whole time so I just watched TV on my laptop for 2 days.
• Denise (6/5): -
• Leopoldo (6/5): -
• Bell (1/5): - Nothing. Room had odor stains on bedding mold around tub. Room smell. Age mold stains on linen bedding. Towels paper thin not white
• Dana (7/5): It's obvious the owners have re-done the facilities, but some repairs would finish it off - Several repairs still need to be done in the rooms. The shower was extremely difficult to turn on and off. Tub should be completely re-glazed
• Davis (10/5): "Pardise Pacifica" - The rooms and outside areas are clean. Room had not one roach or bed bug. Very quite and peaceful stay. Located right next to AMPM, 7-11, Albertson's and other places. The bed was comfy, great for sleep or sex. I love it. That I didn't have Cardi B in the bed with me. LOL
• Robert (10/5): - Good spot to crash out. No complaints.
• Anthony (10/5): - Loved it
• EDGAR (10/5): - No problems at all. Thank you
• mark (8/5): - The shower control on/off and temp was not working
• Lisardo (4/5): - My room (16) had a very bad smell. Old dated. This is a Motel.
• Anthony (10/5): Exceptional -
• David J (8/5): Headlights blasted me! - I got stuck in only room on busy street! It was loud non stop! Then Saturday night, street racing, screams of tires! Went on for 10-12 minutes! When i looked out window all i could see smoke and headlights!!! Multiple cars! Multiple peoples involved and when i mentioned to someone who worked in office, they acted like this person could not understand what i was saying! I was blasted by headlights!
• K1668RNsoniaa (2/5): Rasist Rude Manager, bad customer servicce and Dirty room! - STAY AWAY FROM THIS HOTEL!!!! I booked for a friend and his family from 3/8-3/11 When my friends arrived they found the room smelled bad, dirty even the walls were dirty and found bugs on the bed, we have pictures and a video. We booked through hotels.com and priceline. We called them to cancel the reservation this was an hour from booking. The hotel manager was going to arrivr at 9:30pm and we had to wait for him. When I called he was very defensive right away yelling and wouldn't talk to me because it was not under my name but I had booked and payed for it. He went to the room to check the complaint and he started yelling at my friends, they did not speak English so he yelled even louder. My friend had me on speaker so I started yelling at him thourgh the phone and he got pist. He took the key from them and told them to get out... He kicked them out to the parking lot while he was on the phone, He only refund 2 nights but is refusing to refund the first night which he himself kicked them out!!! Is this even legal??? I WILL FIND OUT! He is rude and rasist! I am in contact with priceline to resolve this issue, I don't care any more about the 1st night what I want is for hotels.com and priceline and any other booking service to take them out of their list and will not rest until they do! If you don't belive me book a room with them and you too will be writing a review. Manager on staff would not give his name but he was there (clocked in) Friday 3/8/2025 9:30pm...
• Ryan (10/5): - I never do these reviews but i wanted to clear up all these bad reviews i read that made me scared of what my stay had in store. It was very clean minus needing new paint and new blankets cause of burns but everything was washed and cleaned. They were very nice at the window and also very helpful with a speedy check out. Heads up the deposit is 100$ but you get it right back. Ive stayed in way worse for more money so i would say that this is definitely a good deal.
• Amanda (7/5): Good -
• Jesse (7/5): NOFX final show, served its purpose well and was cheap. Staff was nice. - It has parking. Nice to know car wasn’t far away.
• Patrick (4/5): - The Pacifica Motel is a $50 a night motel that to tried to charge us $200/night for a dumpy room with no maid or turndown service. There was a homeless schizophrenic man sleeping in front of our room who began screaming at around 9 am This freakish looking person who represented the motel banged on our door before check out time and didn’t understand my responses to his questions. Some guy tried to sell me meth wrapped in a receipt ten feet from our front door I had to wash my body with a thin, tiny soap meant for the hands as there was nothing to clean myself with in the shower. There were only 3 thin pillows on the bed for both my wife and I. The tv remote also did not work. This was more a place a hooker brings a john for an hour of service.
• Vikram (7/5): Good -
• Bird35 (5/5): Passable -
• Raidah (2/5): - Very rude customer service, He yelled at us, louder and said He cannot accept any online bookings, etc! He’s a madman monster and respectful whatsoever!
• Rosalie (1/5): Bad -
• Vanessa (10/5): Exceptional -
• Juan (5/5): Passable -
• Tim (5/5): Passable -
• Austin (8/5): Reasonable and clean - Simple room for the price. Clean on arrival. Would have appreciated a second trashcan in the living area, but it's a small gripe.
• Hiram (7/5): It was a decent stay - It was close to the cruise terminal The gentleman who answered my call yelled at me as well as came to my room at 10:30 yelling that we had to check out in the pouring rain
• Vincent (10/5): Very clean and quiet - Convenient location for all needs
• Antoine (8/5): Very good -
• Saul (2/5): - Convenient and cheap. Cigarette burned holes in blankets, hairs on pillows.
• David (2/5): - There was hair in my shower that was clearly not mine. They didn’t clean my sink at all. The tv didn’t work. AND I FOUND A BUG AND THEY STILL REFUSED TO REFUND ME.
• Noah (5/5): Passable -
• Smi (3/5): Poor - Still waiting for my deposit
• Bill (3/5): outdated and old - not enough blankets i was cold. very old bed coverings and sheets
• Bernie (6/5): Middle of the road. Was ok for last min. - Well negative was room was kind of old, little language barrier from check in. Bathroom needed some work, room lacked outlets to charge devices. But positives is close by to shops and restaurants. Did come with microwave and fridge. Also not far from A/Metro Blue Line. Was ok for one night or need something last min. Got some humor out of non smoking sign.
• Steven (10/5): Exceptional -
• Ed (2/5): One free night. - They denied my staying . Their hospitality
• Thien (2/5): - As a business owner, they lied. Don’t book here because they’ll give the room to someone else. Just terrible.
• Anonymous (1/5): Bad -
• Ronny (10/5): - Everything
• Jaimie (8/5): Long night without tv - They where affordable for last minute The tv didn’t work
• Kirk (10/5): - I love this place it’s always so clean and the staff is wonderful and so nice.
• Verified traveler (10/5): - I didnt like it it was to noises
• Svenja (2/5): Wouldn't recommend staying here - Area is extremely dodgy, wouldn't recommend. Staff was rude, even knocking on the door on check our, 40 minutes prior, telling you you need to leave Rooms are outdated Shower only seems to have cold water Beds are squeaky and uncomfortable
• Paul (8/5): Free Parking - Clean , quiet, attendants very helpful. FREE Parking!
• Alek (4/5): - Poor service
• Fabiola (10/5): Better then expected. - I really enjoyed my time here. Went on a solo mini weekend vaca. Everything was nice and clean the staff was friendly. I got a room off the alley and even then my car and room was safe when I was not there. The property is well kept. The ac units work amazing!!. Overall a better experience then I expected considering I booked literally last minute. Definitely coming back here for another weekend with my kids.
• Gomez (1/5): Awful environment and room. - The location was decent. The room was very dirty, no hot water, hair everywhere, blankets were dirty/stained, and door and remote dirty.
• Leislie (4/5): Would not recommend. - Nothing Our door would not lock from the inside so anybody can literally walk in whenever they can. The door only locks from the outside with the key. The shower was very disappointing there was hardly any hot water.
• Brandon (10/5): - The owner was not professional at all she was rude to my wife and told us not to return because she wanted us to wait for our Uber outside with all of our belongings.
• Benjamin (4/5): - Hot water takes forever smoke alarm not working and lamp has no light bulb
• Vincent (10/5): Exceptional - Vey clean very friendly great environment
• Jose R (2/5): - It's a seedy location and the manager has no cojputer or credit card machine. Takes cash and writes I.D. information in a tablet with a pencil. I said i had reservation with Expedia and he said he didn't know anything about that. I showed him my cell with reservation and he didn' t want to read it. Customer before me had a party dressed woman in car and paid in cash. He was told there was only street parking for one-nighters. Few inside parking places were for weekly and monthly tenents...one I saw looked like a lady of the night off duty. Told him I wasn't staying and he yelled "Go then". A dump.
• Vincent (10/5): Exceptional - Very clean excellent customer service
• Tauleece (1/5): Bad - That the room rate was not taken out of my account before I arrived. The staff very rude and the office smelled When you go to check in, they inform you that you are not allowed guest. If you do have guest they will kick you out and keep your money. I did not stay rude customer service and crazy policies
• Katharine (1/5): Bad - Nothing. Horrible place to stay. Felt very unsafe in the neighborhood and at the motel. Incredibly uncomfortable and way over priced.
• Samantha Jane (2/5): - I don't appreciate your staff not being cooperative
• Kordich (1/5): Bad -
• Rakesh (10/5): Exceptional -
• Lopez (10/5): Every time I come here I feel just like home... -
• Lopez (10/5): Exceptional - Everything
• Rico (3/5): I wont be back. - Horrible exspieience Rude staff, dirty and over all a Bad exspience. Would not recommend. One cae allowed only, two towls only per stay, rude staff two name a few
• Anonymous (5/5): overall I appreciated the staff making things better I just wished the king room was cleaner and the bed sheets weren’t - i liked the second room we got, it was bigger and had the two beds I paid for. i wished it was cleaner. For example the room with the king bed, the door was full of prints and black scuff marks. the bed sheets were slightly stained and although they said it was a non smoking room it smelled like smoke too much. also the walls are very thin, most of the night when we tried to sleep, we could here the people next to us having sex. the room with the two beds were fine a lot cleaner just the light switches were dirty but everything was a lot better.
• Monique (4/5): - Staff rude water wasn’t even warm and when we complained the staff said you do t like it check out they would not even check temperature of water
• Araceli (6/5): - The rooms are dingy. The room had a window but when we opened it there were three more windows facing ours. I didn’t see the purpose of the window. The website pictures make the rooms look nicer than they are.
• Sara (2/5): - The room was filthy. The sheets and blankets were stained. There was dust everywhere when you opened the drawers it had dirt in it. The ice bucket was dirty it didn’t look new. The bathroom window did not open so when you took a shower you couldn’t let the steam out. Worst hotel I ever stayed at.
• jessica (4/5): - the hotel took an extra non refundable $70 deposit the room was a normal key entry and the door was broken and had a gap there were spiders everywhere the floor was sticky and the chair in the room had stains all over it the room had no phone, the refrigerator had mold and rust the shower curtain was covered in mold the pillows were literally cotton balls in a pillowcase worst experience of my life for $600. what a joke.
• Mark (2/5): - Property is horrible. The floors were dirty, door jam on bathroom was ripped out, no hot water for shower. Should I go on?
• Roxana (2/5): - I didn’t stay in this Hotel, because they canceled my reservation.
• john (2/5): Don’t stay there - It’s terrible it smells the service was terrible we left with in a half hour shady lady no tell motel 👎👎
• Jennifer (2/5): - Booked king bed, only 2 queens available, not happy
• Arkesha (10/5): - Great front dear person-ale, very clean spacious room with okay beds. Located in great area with nearby grocery store, multiple restaurants, gas stations, pharmacy ect. Overall top 2 in the area.
• J (8/5): - Awesome thanks
• Peter (8/5): Not bad, but not that great. - I was told to pay a $50 cash deposit. It was an inconvenience as they didn't have an ATM machine on-site and I had to go walk around to the am/pm next door which had an ATM that didn't dispense cash! So I had to walk across the street to a 7-11 where there were all kinds of shady looking and homeless people. The motel also doesn't accept Mastercard. They also kept threatening me of not getting my deposit back if we smoked in the room. My gf smoked outside the whole time. Other than that, the room was nice. It was big and it had a nice kitchen and extra space for a coffee table and couch to relax in. But the price is steep for the quality. I stayed at better hotels for less than $120. Overall, it was ok. Oh yeah, one last thing. I heard a guy yelling and getting hostile and violent walking by our motel. I heard some noise like some glass being smashed and things being broken, which sounded like a car getting destroyed, and people coming out and yelling at him and almost getting into a fight. It was dangerous and I didn't feel too safe.
• Diana (2/5): Not friendly, bad service - The motel couldn’t find my reservation and my husband and I ended up leaving. It was a bad experience.
• Anibal (2/5): - Not good
• Verified traveler (4/5): - This may be my mistake, but I wasn't aware that I would need $250. Cash to stay the night. Of course, after inspecting the room in the morning, $100 would have been returned to me. I didn't believe this establishment was worth $150/night . My daughter and I did not stay.
• Verified traveler (4/5): - We were there for a late overnight stay, and found this place listed which looked nice on pictures. The staffs were nice and friendly. The location was okay. But the overall in-person room condition was really below hygiene standards in all ways. The bath towels were dirty with shoe prints on it; the arm chair was filthy looked like recycled from dumpster; a green chewing gum got stick on the bathroom door next to the door handle; the bedsheet had stains; and after a night sleeping in the bed, my shirt still smells like molded today. In all, the motel really needs renovations. What’s more important is, they really need to clean the place after each customer. It seems that they never cleaned the room. It was a really uncomfortable stay. I will never go back again.
• Verified traveler (10/5): Bug free!!! No Traffic! - As a regular customer I can honestly 100% say that as many nights/days we've stayed in this hotel, we have NEVER seen any type of bug infestation or any sign of roaches. That's important for me! Also we enjoy the quiet time ((staff keeps the drama mainly gone)) and all in all feel safe here. No drug deals. No people fighting. Will be going again. See you guys soon ☺️
• sheila (10/5): 1st choice for me - The staff is awesome. They deal with so much every single day and never get a break!
• Sheila (10/5): Our #1 choice - Lots of different food options! Everything is close and in walking distance. Staff is accommodating and friendly.
• sheila (10/5): We enjoy it - :)
• Sheila (10/5): - Our getaway spot!
• Sheila (10/5): Quiet, staff is accommodating - We enjoy staying at this hotel
• sheila (10/5): Best weekend getaway! - Great weekend getaway! Asked for extra pillows and they had no prob with it :)
• Christina (4/5): Not good - This is a rough one. The motel street sign reads "Day Use Motel" and I almost bolted because I know what that means. But I didn't want to be out $113. Just know this is NOT a family-friendly place or clean. There were strands of long dark hair in the shower, paint peeling, dirty spots on the bedspread, chipped tile, shady people walking around, etc. Pay an extra $50 and book elsewhere. I will next time for sure.
• Verified traveler (6/5): Dirty - Roaches stench dirty covers paint chipped dust dirty fridge inside especially the freezer
• Verified traveler (6/5): - the staff was very strict, I booked for two rooms and he gave me a room with one bed then later changed it after he came to look at what I was bringing in the room (and seen my small children) which is strange .. and told me more then 3 times that it’s a no smoking room when I assured him I don’t smoke and was asking if I had visitors coming which is uncomfortable I came to rest my head for the night. For the room wasn’t really clean didn’t look nothing like it’s picture. Definitely not worth the $135 spent. Around 4am I heard someone rattle my doorknob. I wouldn’t recommend or book here again.
• Giovanna (2/5): Terrible, dirty, nasty! - Terrible, dirty, nasty. Room was supposedly non smoking yet stunk like smoke and had burn holes all over the bedding. Bathroom mold and stains everywhere and along the cocking. The door barely shut, no amendeties, bed was super uncomfortable. Absolutely terrible stay and dirty. NEVER again.
• Tommy (8/5): Private and respectful - Staff was nice and friendly. Nothing fancy but the room was perfect for the occasion just a good spot to get some rest and visits with a friend
• G (2/5): - Dirty not clean at all tv didn’t work properly also bathroom was not clean
• Verified traveler (2/5): - They didn’t want to check me in because of the time
• Rocky (2/5): - I changed my mind and wanted my money back and they refused. The hot tub water wasn’t hot and they rushed me during checkout checkout was way to early for me and my kids I wish I never went there it was one of the worst experiences for me
• Josh (2/5): Worst room ever!!!! - There was literally blood and seamen stains on the bed and walls my friend and I were so grossed out but unfortunately we're in town for a music festival and had no where else to stay we slept on top of the sheets and I cannot believe they charged 200 a night.
• audybee00 (2/5): Should be re-named Brick Bed Motel - We had to change our flight to early the next morning and needed to just find a cheap motel to crash in for 6 hours, no fuss. Made the mistake of not reading any reviews and just making the reservation blind... I wasn't expecting much at all, but when we lied down on the bed, we were shocked at how hard and uncomfortable they were. Seriously, I've never felt a harder more uncomfortable bed in my entire LIFE. LOL - we should have noted that it was a Friday night and our car was the only one in the parking lot! But it was super late and we were exhausted. I woke up at 2am and tried putting the only two towels I found in the bathroom on the bed in an attempt to make it slightly more soft/comfortable to no avail. At least it made it easier to wake up at 6:30am for the LGB airport.. couldn't WAIT to get the hell out of there. My husband said he would wait to brush his teeth because the water in the sink smelled like a sewer. MAN That bed made my cramped Southwest seat feel like a 5 star hotel. PLEASE do not stay here!!!

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