Permata Inn

Location: Jl. Guru Patimpus No. 53, Medan, id

Star Rating: 3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Luggage storage
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Non-smoking throughout
• Shared lounge/TV area
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Garage
• Guest education on local ecosystems and culture
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double or Twin Room

  The air-conditioned twin/double room has private bathroom fitted with a shower and a bidet.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Bidet
  • Upper floors accessible by stairs only
  • Bottle of water
  • Trash cans
  • Body soap
  • Key access
  • Key card access

• Standard Room

  1 Twin Bunk Bed

  97 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 24-inch LED TV

  Food & Drink - Room service (limited) and free bottled water

  Bathroom - Shower, free toiletries, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi

• Premium Room

  1 Double Bed OR 2 Twin Beds

  129 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 24-inch LED TV

  Food & Drink - Room service (limited) and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi

• Superior Room

  1 Double Bed OR 2 Twin Beds

  97 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 24-inch LED TV

  Food & Drink - Room service (limited) and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi

• Budget Twin Room

  This twin room features air conditioning and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Upper floors accessible by stairs only
  • Bottle of water
  • Trash cans
  • Key access
  • Key card access

• Superior Double Room

  The air-conditioned double room has private bathroom fitted with a shower and a bidet.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Bidet
  • Upper floors accessible by stairs only
  • Bottle of water
  • Trash cans
  • Body soap
  • Key access
  • Key card access

• Budget Single Room

  The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Upper floors accessible by stairs only
  • Bottle of water
  • Trash cans

Guest Reviews

• Hendriks (6/5): Prima voor de prijs en kwaliteit - De douche Geen raam en de kamer was bestwel warm, terwijl er airco was?
• Mohorič (5/5): -
• Annita (9/5): I enjoyed my stay at Permata very much - The staff were very helpful Nothing
• 依端 (6/5): - 我们预定的是一间双床房和一间大床房，但是，先给的是两间大床房，后来争取，给我们换了个双床房。谢谢！热水不错，有饮用水！ 房间没有窗户
• Lourdes (1/5): No volvería - No estaba mal la habitación. Llegamos allí luego de viajar más de 15 horas, para descansar solo 6 horas y continuar viaje. Casi no pudimos dormir porque en la habitación de al lado habían unos chicos que gritaban, se reían muy fuerte, daban portazos y corrian por la planta. A las 2 de la mañana fui a pedirles silencio, tenían su puerta abierta y eran muchos chicos, no se si vivían allí o que. Pero cuando le comenté al recepcionista solo me dijo “Sorry”.
• Duma (10/5): -
• Léonard (10/5): - Personal hat mir gut weiter geholfen für meine Reise Preis war auch gut
• Francesco (7/5): - The staff is very welcoming and helpful. Too hot inside the room. You get what you pay for, it's okay.
• J (7/5): A fair price,good location. -
• Roman (6/5): -
• muhammad (2/5): -
• E (1/5): - Das Personal war nett. Für 10€ die Nacht kann man vielleicht nicht so viel erwarten, aber die guten Bewertungen kann ich beim besten Willen nicht nachvollziehen. Das Zimmer war sehr dreckig. Fleckige Wände, fleckige Bettwäsche und ein stinkenden Bad mit Schimmel. Es wirkte, als hätte dort lange niemand geputzt. Nachts hörte man im Flur Ratten quietschen. Wir haben uns sehr unwohl gefühlt und sind nur geblieben, weil wir mitten in der Nacht kein anderes Hotel mehr bekommen hätten.
• Sean (8/5): -
• Shane Lee (5/5): - It was close to 2 main malls. The hotel was good in general and clean. Good for a one night stop over. Just do not book a taxi with them. Well we booked a taxi with them to lake toba. They said at 10 o'clock be here at 10.30 and never turned up.They said at 11 o'clock it would be here at 11.30 and never actually turned up till nearly 1 o'clock. We actually get in the taxi and there's no Aircon and the smallest leg room. The tyres where bold and had a massive blow out going down the highway at 90kph. The driver and front passenger smoked about 20 cigarettes between them whilst a young baby was on board. Advise not to book a taxi threw these and go the buss station.
• MOHAMMAD EHSANUL (6/5): - FAN SIZE 8"
• Rasmus (7/5): -
• Ashini (10/5): - Staffs are too kind☺️
• Joshua (6/5): - Good location Low hygiene, occasionally cockroach appear
• Katrin (10/5): Cheap and easy, no frills and 24 hour reception - Super helpful (and English-speaking) staff
• Christian (7/5): -
• Fitri (9/5): -
• naza mozir (6/5): Average.. good for money - Strategic location,easy access Toilet flush didnt fix
• Vadim Guseynov Voronov (8/5): Good budget hotel in the center - Location, cleaniness, price Size of bathroom, tv not working
• Andrea (8/5): Central location with helpful staff - Friendly helpful staff, hot water shower, clean room small limited space for twin beds and two people, room behind reception desk a bit noisy but later in the evening was okay.
• Laurenz (7/5): -
• Thais (3/5): - They let me check in before I paid Noisy
• Tamrin (5/5): -
• Laurent (5/5): - Malgré un surclassement gratuit en chambre premium ce n'était pas très propre Des cheveux sur les draps et des insectes qui s'y baladent aussi Personnel agréable
• Michel (7/5): Bon séjour, sans chichi. - L’amabilité du personnel. La propreté. La tranquillité. Restaurant prochent de l’hôtel. Les alentours de l’hôtel, peu de magasins.
• natalia (5/5): - De día el sitio es súper tranquilo pero POR LA NOCHE NO Camas cómodas aunque no pude dormir por los numerosos ruidos (y suelo dormir genial) Las 2 noches que estuve fueron 1 infierno ya que había gente gritando y dando portazos (nadie les paró), o los recepcionistas nocturnos ponían La tele alta (o el móvil). Una noche bueno, pero dos es llamativo... La primera noche estuve con mi chico y a él no le gustó nada el hotel. La segunda noche ya me quedé sola en la habitación individual y ambas camas son cómodas pero las sábanas están con manchas.
• Simon (10/5): Séjour très agréable à Permata Inn - Après avoir eu un petit problème avec le lit (une latte qui s'est cassée ou quelque chose du genre) on nous a mis dans une chambre différente (avec fenêtre) pour le même prix, c'est surtout le geste qui a compté ! Tout était propre, celà sentait bon, calme, tout était fonctionnel ! Près des shopping mall, laundry et salle de sport pas grand chose à noter, peut-être un manque de pression pour la douche
• Lingam (10/5): -
• Azmi (6/5): -
• sam (2/5): Manager tried to charge me for a FREE upgrade - Cheap and cheerful
• sam (9/5): Great for a cheap stay! -
• Jandard (9/5): - Accueil, personnel , wifi,
• Daniele07528 (9/5): Good and clean place - Good Inn to spend a few nights. The room was quite small and without AC so I upgraded to the double room, which was spacious and cold enough. Bathroom is shared but wasn't a problem, I think it was only me anyway. Everything is kept clean throughout the stay. Friendly staff who explained a few things about the neighborhood, where to eat etc. Very good value for money No hot shower but wasn't really needed as it was quite hot outside. Location was ok, nothing much around but a big shopping mall (Pomodoro) and some nice eateries, also the best coffee shop (Nakama brew)
• Darren (10/5): Highly recommended for a short stay in Medan. - Good location for easy access to the city. Friendly staff. Nothing. It was good value.
• Stoecklin (8/5): -
• Jordi (6/5): Bon tracte però condicions millorables - La recepció del personal Les condicions de l'habitació, amb part del immoble trencat
• Darren (10/5): If you are in Medan, I would highly recommend staying here. - Loved my short stay here. The room was comfortable, clean and very convenient for exploring the city. The staff will give you recommendations of where to eat and are super friendly. Nothing. It’s very good value.
• Louise Hennings (7/5): - Billigt hotel, der har de helt basale ting - og ikke mere end det. Men der er aircondition og wifi fungerede fint. Personalet var hjælpsomt, fx da vores toilet ikke virkede, blev det fikset med det samme.
• Jandard (9/5): - Accueil, service bagagerie, wifi
• Salmah Binti Muhamed (9/5): - The staff were friendly and helpful Toilet on the third floor. The water pressure was very low
• Darus (1/5): -
• Alessio (8/5): -
• Julie (8/5): - Chambre un peu vétuste mais confortable et bien équipée Personnel sympathique Bien situé dans le centre Parfait pour le prix et pour une nuit de transit à Medan Chambre vétuste Propreté pas parfaite
• Hannah (8/5): Very good -
• Teresa (3/5): Ok - The stuff was nice and helpful. There is a quite good restaurant next to it. My room especially the bed was full of Insects. I I got a new one after saying it to the stuff but I couldn’t sleep anymore.
• Terence (10/5): Convenient location - Central location near mall and about a 20 min walk to the airport train station. All was good
• Benn (8/5): Very good -
• Andreas (7/5): Passable - The location is good, wifi ok. Many restaurant near the hotel Not much space. The bed is strange. I dont think thats a bed. The room is in the 3rd floor making us difficult to move our luggage.
• Brotons (1/5): BED BUGS - BED BUGS ! avoid this place at all cost ! the bed sheet are all stained brown, the place smell really humid, there is no hot water in the shower and work up in the middle of the night after being bitten by a bed bug, at to jump out of the room at 2 am with all my stuff, 3 others were running on my bed
• Kyra (7/5): Okay - Location close to food places, Good A/C, friendly staff, comfy bed Room was soooo mouldy, after first opening the door you could barely breath Other than that good for the money
• Mohammad (7/5): Good -
• Casati (3/5): Poor -
• Kon (8/5): Friendly and welcoming and helpful staff. Good location and value staying at this hotel -
• Anonymous (10/5): Overall very happy with my stay - Clean comfy room, good air con, good wifi, friendly and helpful staff.
• Sinead (10/5): Exceptional -
• Aiman (7/5): Good -
• William (8/5): Very good - Good location, only a fifteen minute walk from the train station from the airport. Room was spacious. Bathroom was clean. Wifi was fast.
• Marie (10/5): Exceptional - the bed was comfortable, the room clean and the showers good even though quite small. the staff were great! the room was smelling like a mold so that was a bit uncomfortable.
• Donal (9/5): Superb - Good location. Very kind and helpful owner The light from the AC was very strong and made it difficult to get to sleep
• Ahmed (8/5): Reasonable price for what you get - I think it is the best option for short stay. Nothing
• Peng (9/5): Superb - Room is clean. Bed is comfortable. Room cleaned everyday. Free water - refilled on ground floor.
• Iaroslav (10/5): Exceptional - Price 🤑 and value for money Location Staff mostly helpful I'll be back again For this price I didn't have any expectations. Obviously if you hope for a Marriott-like experience you'll be disappointed. There were stains on the linens and on the towels, AC not that powerful, sometimes the staff didn't understand what I was asking for and Google translate or chatgpt didn't help (this happened with only 1 specific person though, the rest of the team were polite and helpful). Overall some repairs are badly needed. But then again, for this price it kind of exceeded my expectations!
• Manivannan (10/5): Exceptional -
• Kim (10/5): Exceptional - Exactly matches the description, perfectly clean, and very kind staff. -
• Juan (5/5): Passable -
• Magdalena (6/5): Bed linen not clean, helpful staff - Staff was nice and helpful. We used google translate to communicate, no problem for me. Room was ok for one night, there was an air con, soap, bottle of water. I could check in late. Bed linen and towels were stained, grey and looked old and worn out. I mean maybe they were washed and stains couldn’t be washed off, but the cleanliness of bed linen and towels were questionable. I asked staff to change them and they did, and the quality was a bit better but still not the best. I used my beach towel to sleep on to at least to put my face on it.
• Baskaren (9/5): Superb -
• Kh (1/5): Make sure before check in - Staff bad attitude yg cewek
• Elfrida (1/5): Bad -
• Andres (10/5): Exceptional - Nice clean big rooms Nothing
• Sasindu (9/5): Superb -
• Maysam (6/5): Pleasant - The staff are attentive. Clean. Shower gel. Free towel. Free filtered water. I didn't know it is a fan-only room until the check in time. They told me I could upgrade to AC if I pay double. The staff speak very basic English which prevents them from being helpful. This is perhaps the first guest house that didn't have a simple knife to lend for peeling fruit. The neighborhood is commercial with food prices double the prices of the residential neighborhood of Medan.
• Martyna (8/5): Very good -
• Louise (8/5): Hotel ideally located with standard hotel rooms - Bed was comfy. Area for eating take away food and there was a water dispenser. Location was ideal for shopping Bathroom was very small. There was no bedside lamp
• Pawel (9/5): Superb -
• Chen (8/5): Very good -
• Selban (10/5): Exceptional - Good Good
• Chen (8/5): Very good - Strategic location Helpful and frienly staffs who walk extra miles to book shared taxi to Parapat and patiently answers my inquiry of travelling tip to Lake Toba Free water filter from water dispenser Got seating place in the kitchen A good resting place to sleep overnight before taking taxi to Parapat Smoky reception corners..closed room should be free of cigarettes smoke which can be hazardous to customer lung and health
• Janettang (7/5): It was cozy. Superb location. - The comfy bed and also the hygienic bathroom. The staff were friendly and amiable. Our room is upgraded for free. Thx! Recommended! Provide more place to hang clothes and a fan in the room. If there is a lift then it will be better.
• Kim (6/5): In city area, but far away from market, walking street. - The price The place far from attractions and streets, when you walking back on nights , feel quite danger, cause no people walk around, the public transport were far from hotel
• Muhammad (3/5): Poor -
• Sri (6/5): great, and it value for money. - room a bit small, but location of the hotel was so strategic just near the big road. the AC is not so strong and TV is broken, I coudlnt enjoy the movie while stay there.
• Kevin (8/5): Very good - Excellent Value for money, great a a place to stay to be near the Airport for an early flight
• Ahmad (8/5): Very good - Recommended Nothing to dislike..overall it’s ok
• Sri (6/5): For short stay it's okay. It's worthy for the money - I like the location and the stuff were friendly In the room the light was poor and too narrow for the room.
• Anna (5/5): Passable - Nice, friendly staff. There is very strong smell of the mould in the room, mould at the walls, it’s hard to breath there.
• Khaled (7/5): Good -
• Dwight (8/5): Very good -
• Atilla (8/5): Very good - The best Hotel you can find in the area in this price range Air conditioner not strong. Water pressure low. No smoking area for customer's.
• Sára (10/5): Great atmosphere and friendly staff:-) -
• Camilla (6/5): Pleasant - Central location, good and affordable price. The property is nothing like the pictures. Rooms are run down, bed sheets not very clean, we didn’t have a window, air conditioning was loud and there was a window facing the corridor that was bright during the night.
• Taty (3/5): No rest at night - Comfy beds. Very noisy, rooms without basic insulation. Some guests and staff were talking loudly and laughing constantly until 11.30 p.m. . At 3 a.m. the guy on the reception started chatting in a very loud voice, the other side was in a loud voice. We endured loud conversation for 20 minutes and then I went to ask for silence, as we had to get up early to catch a long flight and needed to rest. It was obvious that the boy wanted to entertain himself with conversations during the night shift, without considering that he was disturbing all the guests.
• David (9/5): Superb - They kept my main bag after I hired a scooter to travel around for 6 days. Friendly staff. Good air conditioner. The first time I stayed the room did smell of old cigarette smoke.
• Sarah (10/5): Exceptional -
• Cut (1/5): Bad -
• Nurafiqah (10/5): Recommended to stay here. Very strategic place with mall. - All in good condition and easy to access. Hygiene and cleanliness very satisfied . Very recommended if you guys want stay here.

Photos