Comfort Inn Sapphire

Location: C-5, New Colony, Near Panchbatti Circle, M I Road, Jaipur, Rajasthan, 302001, Jaipur, IN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Fireplace in lobby
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Designated smoking area
• Concierge service
• Elevator
• Conference space
• Fireplace in lobby
• Television in common areas
• Free breakfast
• Free newspapers in lobby
• Wedding services
• Tours/ticket assistance
• Wheelchair accessible parking
• 24-hour business center
• Conference center
• Snack bar/deli
• Free self parking
• Free valet parking
• Computer station
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Free long-term parking
• Free buffet breakfast
• Banquet hall
• Secured parking
• Wheelchair-accessible van parking
• Handrails in stairways
• Stair-free path to entrance

Rooms Available

• Standard Room, 1 Double Bed, Smoking

  1 Double Bed

  230-sq-foot soundproofed room with mountain and city views

  
  

  Relax - Fireplace

  Internet - Free WiFi

  Entertainment - 32-inch LED TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Phone, safe, and free newspaper; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Fireplace
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Smoking
  • Bedsheets provided
  • Local maps
  • Electrical adapters/chargers

Guest Reviews

• Deepanshi (10/5): -
• Mafaz (8/5): Good - Staff was friendly…. Worth for the money Bathroom set up was old….
• Nitesh (10/5): -
• Magnus Grepp (3/5): -
• Singh (1/5): No hygiene. No service - Staff was very ill mannered Staff
• Chugh (4/5): - Reception desk was quite helpful Not worth the fare
• mohammed (8/5): Fantastic - Good Everything
• Noorliani (7/5): Comfortable - Comfortable room Bagi forginer breakfast need make more better, hotel need improve for can use payment use international card, as travel for outside cannot carry much cash due too regulation from india government..
• pathak (6/5): Excellent location.. can be better with few improvements - Location was very good... Parking was ample.. market and tourist venues are near by.. Staff was good and tried to help.us best to their ability There was a problem with the plumbing.. no door mat near bathroom... Breakfast was very basic compared to the price of hotel... cleanliness was bare minimum .. room was not dirty but not very neat also... Water was also 4 bottle of 200 ml no glass was provided... Hotel in this price has a hair dryer in the bathroom but was not available... Key card got blocked... Room door was difficult to open
• Kamalshil (4/5): Disappointing -
• Andrea (6/5): Pleasant -
• Shimul (5/5): Passable - Breakfast was good in taste, as per the ambience it should be included in the cost. However, it was not Had issue in terms of water supply in toilet because of which I was also late to go out, then next day the staff asked me to vacant room at 12 sharp. However, I have already check in late so leverage should be given, the staff was asked to change the bed if possible, he didn’t check and get back, twin beds were very uncomfortable for me and proactive to keep important things like towel, mats should be there in staff, we were reminding them to keep it in the room
• Deep (2/5): - They lied and told us that they did not receive payment from Expedia. We faced a lot of inconvenience and had to find another stay which wasted almost an entire day of ours. Comfort inn seemed very greedy for money and seemed like they sold our booking to someone else for more money. And front end staff and manager very very unhelpful.
• Simon (3/5): Poor - In a good location. There were no towels or cups in the room. When I asked for them I was bought one small towel and one cup. The bedsheets and duvet were stained and dirty, and clearly old and torn (I had booked the suite as well). I arrived at 8pm and there was no hot water all evening. In the morning the water was just lukewarm. A bit stunned really given how much I paid (7000INR). Dont make the same mistake I did.
• Lakshya (10/5): Exceptional -
• Murali (8/5): Very good -
• Ketan (10/5): Superb stay! - Stayed for 2 nights here & my experience was great.The staff was very nice & polite & the room was quite good especially the bedding. The sink had some clogging issue that's all.
• Ashok (7/5): Good staff. Good stay. Good food. - Great food Toiletries such as shampoo, shower gel and moisturiser were pathetic in quality.
• Jesse (10/5): Exceptional -
• Suresh (8/5): Very good -
• 3 (1/5): NOT RECCOMEMDED. - LOCATION Staff was unprofessional,overcharged me thogh i have booked the room,suffocated atmosphere. Overall it was worst.
• Vedangi (10/5): Exceptional -
• Prateek (2/5): Very poor - Nothing Bfst was bad I just had bread toast rest everything was not good Sambhar chutney both were sweet Paratha was not hot Curd was sour
• Rahul (5/5): Not so great - Location Attitude of people and front and kitchen staff
• Samir (1/5): Stay away from here!! - The breakfast is ok. Booked 3 rooms. Two of them with so much mold smell. Asked to change rooms, but the hotel informed no other option. Bedroom for 3 persons, but only one couple bed. For the third person they provided a hard wood bed that took all space of the room. When arrived, room had no towels. Asked for it and they brought for 2 persons. Needed to ask a third towel. It’s unbelievable it’s a Comfort Inn. Room seems always wet, so humid it is. Wood floor cracks when walking. Never saw thinner towels in my life. Asked to book 2 big SUV taxis to go to airport and they booked 2 sedans, not fitting everyone’s bags. Changes cars and charged more. I would rename this hotel “Uncomfort Inn”
• Hamid (1/5): Bad - Absolutely nothing! It's a horrible place to stay. I can write 3 pages of review about it, but I'm gonna make it short: 1. There are cockroaches 🪳 everywhere in the room. We killed multiple (check the photos) 2. Rooms are insanely dirty, particularly the bathroom (check photos) 3. Staff are rude. They literally shout on you!! They don't know anything from the hotel business: they call you in the morning and wake you up for breakfast, for example! 4. None of the amenities that they claim they have in the room are there. They lend you the hair dryer, for example, and wake you up at 8am and ask you to return it. 5. Not at all soundproof, you can hear everything, AND they play music in the corridor from 6AM, which you can clearly hear from your room. 6. The view of the room is a garbage dump (check the photo). If you're a Western tourist, you'd better avoid this place.
• Suren (6/5): Pleasant -
• Preet (6/5): Pleasant - It was just like the photos, comfortable and pleasant The bathroom were very small but I guess you get what you pay for
• Yash (3/5): Not value for money - So so Room n Price
• Andaleeb (6/5): Pleasant -
• Ankit (9/5): Superb -
• Anonymous (4/5): Disappointing - Ambiance, restaurant, staff availability AC was not working most of the time Card payment didn't work Had to call staff as water was not there in tap TV was not working in one room
• Vivek (7/5): Good - Nice property Service was. Very poor
• Agarwal (7/5): Good -
• Kaushik (6/5): Pleasant -
• Bal (4/5): Disappointing -
• Tarun (6/5): Pleasant -
• Tarun (8/5): Very good -
• Yumlembam (3/5): Poor -
• Sushant (5/5): Passable -
• Anonymous (1/5): it’s name should be discomfort inn .. nothing comfortable about it. - clean room rat infested, no service, manager lies and spreads false stories , no hot water , no Wi-Fi , rude impolite manager and senior authorities.
• Manish (6/5): Pleasant - Location They needed to train their staff they looked very lost, and breakfast is horrible. No taste it's really bad . Please pay attention to the cleanliness of the entire property
• Nishith (8/5): Very good -
• Siddharth (7/5): Good for one time - Location Staff
• Shilpa (5/5): not worth the money I was charged - location the front desk staff was very rude.
• Ravneet (5/5): Passable -
• Oravan (2/5): Very poor -
• K (7/5): Good -
• P.k. (5/5): O.K. - We never had breakfast there. Location of hotel is good. Wi fi problem. Delayed response for requests.
• Saurabh (10/5): Loved the stay. Highly recommended. - Excellent hotel, great staff, large rooms. Huge breakfast spread. The location is very good if travelling to Taj Mahal & beyond as very close to the expressway. A little far from the restaurants in the vicinity.
• Manojsandanala (7/5): Good - Location is good Staff response was not up to expectations.. We requested for water for 4 times but no one turned up..
• Manroop (1/5): Bad -
• Ilaria (8/5): I appreciated it. I’d book it again. - position, nice rooms, shampoo shower gel and moisturizing cream given daily No internet connection in our rooms
• Manish (5/5): Passable -
• Shivani (7/5): Yummy food but service too late and room too small as compared to booking.com images - Hotel was nice, food was yummy.. Service is too late and size of the room.is too small as compared to room images on booking.com.. Also the bed was not having background lights as per images.
• Udipt (1/5): Rooms are very dirty and smelly the don't even have exhaust fans in bathroom. - Nothing Staff behaviour was very rude and the manager of hotel is very blunt rude and I'll mannered. Housekeeping staff enter the room without our permission in our absence.
• Akash (7/5): Good - Location, rooms, and helpful staff Internet was not working
• Naskar (1/5): not at all worth paying - late checkin unclean rooms
• Lakshay (1/5): Bad -
• Nicole (8/5): Great choice in Jaipur - Beds were very comfortable. Breakfast was fresh and delicious.
• Taruna (1/5): Worst room and worst service - Worst experience....Restaurant service is the worst.food even tea was worst.each every time tea was sent back to add masala sugar...they charge so high but tea tasted jus like a hotwater with bad taste..Non availability of cold drink juices and ice cream....worst taste of food..waste of money.rooms are suffocating dark and gloomy no ventilation in bathroom no exhaustfan or windows...horrible experience
• Anonymous (9/5): Superb -
• Suhaas (9/5): Superb - Value for money Bathroom's cleanliness can be improved
• Vikas (6/5): Average - Location, Comfort and cleanliness. Rude behaviour of the receptionist, no ventilation in the room and bathroom.
• Ayaz (8/5): Very good - Location is excellent...roughly 15 mins distance from railway station...staff is polite and good.... AC working is excellent Cleaning should be improved more specifically the bathroom should be more clean and hygiene..Food quality is good but too much expensive...
• Nishan (4/5): Lousy - Roaches in my room.. items on the menu were not accurate and not available. Would not allow us to have our free breakfast even though it was part of our deal
• Rakshita (8/5): Very good -
• Rahul (10/5): Exceptional -
• Jain (8/5): Very good -
• Choudhary (10/5): Exceptional -
• Deshwal (7/5): Good - Room is confrtable , atmosphere good , cleaning also nic Food is not worth of money , we order , chilly panner , paner tika slads nans ,kulcha messi roti but nothing taste out of 10 I give 4 to food other wise all.good
• Shivang (9/5): Superb -
• Tiwari (10/5): Exceptional -
• Gabriel (10/5): Great value for the money. - The Comfort Inn Sapphire is a great Western-style hotel close to the old city of Jaipur and a relatively short tuk-tuk (auto rickshaw) ride away from the Amber Fort (we paid 200 rupees). In terrms of the room, the bed was comfortable, the AC worked great (offering relief from the extreme heat of Jaipur in May), the shower had solid pressure and heat, the hotel provided complimentary bottles of water daily, and, overall, made for an extremely clean, comfortable stay. The staff was accommodating, starting with offering us complimentary glasses of cold cola on arrival (perfect to settle the stomach). The desk staff also made change for us so we had smaller rupee notes and helped us order an Uber to the airport at the end of our stay. We visited several hotels in India during our trip and so sampled multiple hotel breakfasts. This breakfast had a larger proportion of Indian food as opposed to Western food, but the omelette satisfies and one of the servers, Ratan, was very friendly and eager to accommodate requests. All in all, great value for the money.
• Melissa (8/5): Hotel sencillo pero completo - Es un hotel limpio y agradable para solo llegar a dormir y dormir agusto. No es lejos de lo turistico sin embargo recomendamos mejor tomar tuc tuc, el personal es muy amable.
• Adonis (10/5): Very professional and hospitable stuff - Very professional and hospitable stuff. I would stay in this hotel again any day.
• Johann (2/5): worst hotel ever - The hotel is the worst we are ever been. We changed room one time and it was still so much noisy. I tried to get a refund but the manager of the hotel didn’t want. He even insultes me... He doesn’t know what services and hospitality mean. Please avoid its hotels for the better
• Dan and Annie (8/5): Good hotel in middle of Jaipur - Great hotel which is great value for money! Location close to markets and an easy drive to Amber Fort. If you want any electronics Rayzer Plaza only 500 metres away! Staff very helpful and pleasant
• San (10/5): Short trip in Jaipur - Hotel is excellent. I love the city. It’s so lively and beautiful
• MAHESH (10/5): Nice Economy Hotel for business trip - Pleasing Experience. Good Staff. At reasonable distance from Airport. Nice Breakfast spread as well as dinner buffet. Keep it up.
• Francisco (10/5): Nuevo, moderno, agradable, y en el centro!! - Excelente hotel. Limpio, ordenado, agradable, cerca del centro... Increible!!
• Ella Maria (10/5): A gemstone!!! - We were welcomed by Ajay who was extremely kind and accommodated our early arrival. This hotel should be very proud of having an employee like him! :). The breakfast is delicious, especially the masala omelettes, the coffee and the potato curry!!! Everyone at this hotel is helpful and friendly. We had a paper delivered in the morning and the rooms were spotlessly clean. It's a nice little hotel and quite conveniently located (about 10 minutes rickshaw ride to the pink city).
• Krista (6/5): Nice hotel, but inexperienced staff and no bar - Good location, good price, clean modern rooms and hotel. Food was OK but expensive. Most staff were very inexperienced and it was hard to communicate with most of them due to language barrier. They advertised on website that they have alcohol, a bar and a terrace-like club on roof top of hotel but none of that was ready when I arrived. I had to get beer and wine across the street at another hotel. Room temperature and water temperature was difficult to control. This hotel has potential but it needs a lot of improvement to earn at 4.5 rating which it said online.
• Verified traveler (8/5): You can hear the front desk phone ring - The hotel lobby opens up for two levels. When the front desk phone rings, you can here it all the way into your room.

Photos