Aldea Thai by Ocean Front

Name: Aldea Thai by Ocean Front
Address: Calle 28, Manzana 81, Lote 1, Playa del Carmen, MX

Location: Calle 28, Manzana 81, Lote 1, Playa del Carmen, MX

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Outdoor Pool and Fitness Center
Indulge in relaxation by the outdoor pool or stay active at the fitness center, ensuring a well-rounded stay.

Dining and Drink Options
Savor delicious meals at the on-site restaurant or enjoy the convenience of room service. Don't miss out on refreshing beverages at the poolside bar.

Prime Location
Perfectly situated in Downtown Playa del Carmen, steps away from the iconic Playa del Carmen Main Beach and Quinta Avenida. Explore nearby attractions effortlessly during your stay.

With Aldea Thai by Ocean Front, experience luxury and convenience at its best. Book your stay now and make unforgettable memories at our stunning aparthotel!

Important Information

* Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 01:00 PM

Amenities & Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Fitness facilities
Porter/bellhop
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
Free self parking
Free valet parking
Airport transportation - pickup (surcharge)
Beach umbrellas
Beach sun loungers
Beach towels
Wheelchair-accessible van parking

Rooms Available

Deluxe Apartment, 2 Bedrooms, Balcony

2 Double Beds or 1 King Bed
1905-sq-foot room, balcony with pool views

Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Kitchen
- Oven
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
Deluxe Penthouse, 3 Bedrooms, Beach View

2 Double Beds or 2 King Beds
2842-sq-foot room with beach views

Layout - 3 bedrooms
Relax - Private plunge pool
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 9 (9 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Kitchen
- Oven
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Private plunge pool
Deluxe Apartment, 2 Bedrooms, Private Pool

2 Double Beds or 1 King Bed
1905-sq-foot room with pool views

Layout - 2 bedrooms
Relax - Private pool
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Kitchen
- Private pool
- Oven
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
Deluxe Penthouse, 2 Bedrooms, Pool View

2 Double Beds or 1 King Bed
1905-sq-foot room with pool views

Layout - 2 bedrooms
Relax - Private plunge pool
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Kitchen
- Oven
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Private plunge pool
Deluxe Studio, 1 King Bed, Balcony

1 King Bed
635-sq-foot room, balcony with pool views

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Kitchen
- Oven
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi

Guest Reviews

Verified traveler (2/5): Do not book -- go to Aldea Thai by La Divina - We booked through Hotels.com and received our confirmation. Upon arrival, we were told at the hotel reception desk that the Oceanfront manager didn't have the reservation and didn't have any rooms available. We were also told by someone not associated with the hotel that it had happened before with Oceanfront. As the Aldea Thai building has space managed by many different agencies and the reception desk is general, I didn't get the chance to speak to the person who actually manages the Oceanfront properties at Aldea Thai. Hotels.com couldn't even get the manager on the phone to find out what happened. I highly recommend against booking this property and believe Hotels.com shouldn't book for them. It's not right to leave people hanging and without a room. I will say, however, that Hotels.com staff were very helpful in staying on the phone with us and finding another room. Thank you. We stayed at Aldea Thai by La Divina which is always wonderful with very professional and helpful staff, as well as lovely rooms. We're very thankful that our vacation wasn't ruined by the unprofessional, and seemingly unremorseful, Oceanfront management.
Sarah (2/5): Old, stinky hotel - Nearly impossible to find this hotel as google GPS has the wrong address, plus it was very expensive for the ugly, stinky, old building. Our blankets were dirty, called to get new ones, they just came to do the beds with the same dirty blankets. I would never return to this hotel,
ilse (6/5): Vacay! - Todo muy bien, el hotel súper cerca de los mejores lugares tanto en la playa como en la 5ta! Aunque en lo particular mi habitación se veía un poquito descuidada... a cómo me había tocado en otras ocasiones.
Alma (10/5): excelente ubicación, instalaciones, limpieza, per - Todo desde nuestra llegada fue excelente, la única recomendación es que unifique sus criterios y la información otorgada al momento de que uno como visitante llame para confirmar su reservación, fue en lo único que batallamos.
Juan (10/5): Nice luxury condo hotel close to best beaches! - Gerardo was very helpful on our stay! I will definitely come back.
Pedro (4/5): Dirty, Old, Pictures show something else - When we first arrived we had to wait for the administration to give us the room since it is a rental, but since we booked through Expedia we thought it would be charged trough them, they explained to us it was not and they will only give us key when the person in chargers arrived. Then he GBM us the room, it was horrible not at all as the pictures, very old, very dirty, the pillows where old, not fluffy at all. The complex is beautiful but we definitely would stick to chain hotels next time
G Ivette (4/5): No lo recomiendo - Robo de pertenencias - Tuvimos una experiencia muy desafortunada. Primero que nada, nos robaron algunas pertenencias y nadie del hotel se hizo responsable. Hubo construcción en un cuarto cercano al nuestro ocasionando ruido durante el día, y por último, los dos últimos días los cuartos olían a cañería por un proceso de limpieza que hicieron en el hotel. El staff poco servicial, y el proceso de checkin con muchas oportunidades de mejora. Creo que hay mucho mejores opciones de hospedaje en Playa del Carmen, no les recomiendo Aldea Thai.
Verified traveler (10/5): - Una experiencia muy buena.. por parte de Cecilia y Luz un trato excelente e información de primera, excelente ubicación del hotel todo estaba a vuelta de la esquina.. gracias por todo
juan pablo (8/5): Excelente ubicación - En general bien el bar de la alberca deberían de cerrar más tarde
José Luis (10/5): EXCELENTE!, la mejor opción de Playa del Carmen - TODO SENSACIONAL! El tamaño y lujo de la habitación. El trato y Servicio de los administradores. La calidad de todo el lugar, en especial de la alberca y el pool bar. La ubicación inmejorable. La major opción en Playa del Carmen!!!
Christian (2/5): Awful - Awful experience, the pics are far better than real life, they had several problems with reservations regardless I call them in advance and finally wanted me to pay in cash with no recipe.
Pedro Horacio (10/5): Excelente estadia!!!. - Gracias Cecilia!!!, por ser tan buena anfitriona, pasamos unos dias excelentes por tu buena predisposicion y tu buena onda!!; Volveremos...
YVETTE (10/5): muy buen viaje - excelente, no hubo ningun problema
Roberto (10/5): Buena ubicación - Muy cerca de la playa y de la quinta avenida
S (10/5): Buenas sorpresas - El hotel es excelente y con una ubicación privilegiada. Al llegar nos dijeron que no tenían disponible la habitación que reservamos pero para compensarlo nos dieron un "upgrade" a una mucho mejor con alberca privada sin aumentarnos la tarifa. Me pareció un excelente servicio. Gracias por todo.
Verified traveler (2/5): La peor experiencia para tus vacaciones - Rentamos un Deluxe Penthouse Beach view que todo fue mentira, el departamento estaba en condiciones deplorables, nos cambiaron a otro que estaba peor, las fotos son falsas. La atención del administrador Gerardo que por cierto todo el tiempo esta drogado fue indignante, nos falto al respeto verbalmente, no hay agua caliente, es un precio excesivo por el servicio que ofrecen. No aceptan pago con tarjeta solo efectivo, no dan comprobante fiscal. Al parecer es lavado de dinero y tiene contratadada como hostess a una argetina llamada Cecilia que al parecer esta de ilegal en el país.
Albert (2/5): El peor hotel no lo recomiendo - Pesimo servicio, nunca limpiaron la habitacion, el encargado del hotel se metia a las habitaciones sin preguntar mientras dormiamos, y muchos detalles mas
Heather (10/5): Great Staff!-On the beach-amazing views! - Gerry was amazing! He took time out to give us a little tour of the area and answered all questions and offered suggestions of what to do and where to go. We were also upgraded to a penthouse with a private pool! Had an amazing time at Aldea Thai.
Wilson (8/5): - It was a great location. If enough people >4 I would recommend staying at the penthouse. It's beautiful. The vibe is more of an apart hotel which is great if you want to have a kitchen, buy food as well. That being said, for this same reason when we arrived we paid cash to the manager, not credit card. It was all fine but just something to be aware of. Overall good stay.
Verified traveler (2/5): Booker Beware - Booked this hotel for the final 2 nights of a 10 night trip to the Riviera Maya over christmas holiday. Worst experience of the 6 hotels we stayed out over that time. Biggest disappointment was that upon arrival, they had sold our room to someone else!!! There I was with my family at 8pm on December 29 (busiest time of the season) without anywhere to stay in Playa del Carmen. The concierge for the hotel mentioned that they always "overbook" and I got the sense what we were experiencing was part of their booking practices. He took us over to the adjacent property in the same building (La Divina at Aldea Thai) and we found a room that slept 2 people for just that one night. My 14-yr old son slept on the couch. Aldea Thai at Oceanfront didn't offer to pay for the room and we forked out the same amount of money despite it not sleeping 3 people. We were on the street for Dec 30. It gets worse. Only one block away was an annual event - DJ Fest - blasting electronic dance music from 1pm-12am every day between Dec. 29-31. The building was shaking and the room we took was directly across from the event. The hotel would have had every bit of knowledge that this event was taking place (annual event!) and yet mentioned nothing of this before we arrived. A father of a large family with many kids was there at the front desk at La Divina asking what they could do to go stay somewhere else. The place was chaos! Even worse... the room they gave us smelled so strongly of garbage/compost.