Hotel Civic Express

Name: Hotel Civic Express
Address: Privada 16 norte numero 122 colonia obrera, Veracruz, mx

Location: Privada 16 norte numero 122 colonia obrera, Veracruz, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

City Views and Comfortable Rooms
Hotel Civic Express, located in Poza Rica de Hidalgo, offers guests a delightful stay with free WiFi, free parking, and air-conditioned rooms. Enjoy stunning city views from the comfort of your room, equipped with modern amenities like a flat-screen TV and a private bathroom.

Friendly Bilingual Staff
Our dedicated staff, fluent in English and Spanish, are available 24/7 at the front desk to cater to all your needs. Whether you need assistance or local recommendations, we are here to ensure you have a pleasant and stress-free stay.

Convenient Location
Just 18 km from El Tajin and with the nearest airport only 15 km away, Hotel Civic Express is the perfect choice for travelers looking for convenience and comfort. Book now for an unforgettable experience!

Important Information

Please note that for Credit Card payments will need to send an authorization letter with the date and amount of charges and agreed security code, accompanied by a copy of the credit card and credential ID of the cardholder on both sides. Upon receipt of these documents, the lock is effected according to the policies of deposits and guarantees. Please contact the property after booking to receive instructions on bank deposits and payment by check.

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Fax/photocopying
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
Contactless check-in/check-out
Shared stationery like menus, pens are removed
Key access
CCTV outside property
Screens / Barriers between staff and guests for safety
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
Garage

Rooms Available

Master Suite

1 King Bed and 1 Double Sofa Bed
Layout - Living room and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LED TV with cable channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Computer, double sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 7 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Sofa bed
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Free WiFi
Junior Suite, 2 Twin Beds

2 Twin Beds
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LED TV with cable channels
Food & Drink - 24-hour room service and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Free WiFi
Junior Suite

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LED TV with cable channels
Food & Drink - 24-hour room service and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Free WiFi
Superior Suite

This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a dining area, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Private bathroom
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Conditioner
- Body soap
Standard Twin Room

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as city views. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Linen
- Toilet paper
- Child safety socket covers
- Bottle of water
- Shampoo
- Conditioner
- Body soap
King Room

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap

Guest Reviews

Bustillos Quiroz (10/5): - El baño amplio y la cama comoda y espejo grande
MARTIN (7/5): Refgular - ubicacion Antes habia cafe y un desayuno ligero
Salazar (9/5): -
Gaona (9/5): - La cama Pues no tengo ninguna queja todo bien
José de Jesus (10/5): Excelente opción para hospedaje - Amplia habitación limpia bien ventillada No tiene elevador
Fernando (10/5): - wifi
Luz Ma (8/5): -
enrique (7/5): - Solo la ubicación y la habitación con vista al parque!! Las instalaciones ya son viejas,los muebles muy sucios falta limpieza !!
Emanuel (10/5): - La ubicación al igual que la vista, además siempre fueron muy serviciales Quizá un poco el tema del estacionamiento, pero de ahí en fuera todo excelente
ruiz (8/5): - Exelente atencion céntrico y muy.comodo el cuarto lo recomiendo buen precio
Carlos Alberto (10/5): -
Frederick (7/5): Good - No ground.floor rooms. No elevator, climb stairs. Tile floor slippery. Shower room door opened backwards. Not enough towels in bathroom. Above
Sora (8/5): Very good - Very clean, good location, and well managed. Carmen, the staff was extremely helpful.
Kevin (8/5): Good facilities, nice staff, central - Comfy bed, good hot water, friendly staff answered lots of questions for me. Fan and AC worked well. Check in was a little slow.
Matthew (4/5): Disappointing - It had air conditioning We woke up to a giant cockroach in the bathroom that ended up under the bed. The staff didn’t seem to have any concerns
Maria (9/5): Superb - The staff was very helpful, polite and always cheerful.
Alfredo (6/5): - El lugar esta limpio y bien posicionado en una zona estrategica, lamentablemente no tiene personal suficiente y no fueron capaces de conseguirnos ni siquiera una botella con agua y al estar en un 3er piso, sin elevador se vuelve tedioso bajar e ir a una tienda.
GABRIEL (8/5): estancia satisfactoria - El nico inconveniente fue que me toco la habitacion mas cercana a la recepcion y los ruidos de las huespedes al entrar osalir son molestos, my estancia fue satisfactoria, personal muy atento
Verified traveler (10/5): - Todo está excelente lo único que me falta es un elevador, de ahí en fuera no me hace falta nada
Juan Miguel (6/5): aceptable - Cuenta con lo necesario para descansar y/o trabajar.
Verified traveler (6/5): - El personal es muy amable, pero no me gusto la ubicación de Hotel, en la habitación que me toco se escuchaba el ruido de La recepción, la limpieza tampoco fue excelente.
Ruth (8/5): - El hotel es bueno, habitación buena y limpia. Solo el internet falló.
Gabriela (10/5): No exelente servicio bien - Exelente servico lo recomiendo
Verified traveler (8/5): - Needs an elevator for the fourth floor, it’s a lot to carry your stuff up. Place was nice, staff friendly and helpful
Verified traveler (10/5): - Muy agradable instalaciones limpias y en muy buenas condiciones
Verified traveler (6/5): - Su desayuno es muy muy muy pobre, por lo demás las instalaciones son muy sencillas pero limpias.
Yu (6/5): Decepcionados - El desayuno muy muy precario..mejor no ofrecerlo como gratuito. No tiene elevador y la suite (única) se encuentra ubicada en el 4o piso. Para personas de la tercera edad o con discapacidad no ea propio. Personal muy hosco
Fam. Ortegamore (8/5): Cómoda y placentera - El hotel esta de acuerdo a su precio y el servicio es bueno, además que esta en un lugar accesible, céntrico con buena presencia
Alberto (2/5): Problemas en general - Pesimo servicio, no contaba con agua al llegar. Sin botella de agua en la habitación. Sabanas sucias. Problemas para facturar.
Verified traveler (8/5): Agradable pero falta mas comodidad - Falta mas comodidad y limpieza en el baño tienen mal olor.
flor (10/5): Super - Desde que llegamos no’s recibieron muy bien ,buen servicio muy amables.
Claudia (8/5): General overview - Nice LITTLE hotel with courtesy valet parking 2 blocks away. Our room was small but beautifully appointed in modern style. We had problems getting the air conditioner to work properly. Also, the emergency exit door was locked, only was to get out in case of fire, etc., would be on the narrow entrance stairs! We informed the staff of the danger and were told that they had to keep it locked "because if they didn't the wind would blow the door open"..... hope that that has been changed! Hotel is exactly in front of the civic center where it looks like they might have events (concerts, etc.) --could be noisy although it wasn't the night we were there/ Wed.
Eduardo (10/5): Comfortable - Muy bien, hotel practicamente nuevo, servicio y atención muy buenos. Ubicación excelente.
Julio (10/5): Hotel muy comodo y agradable - Muy bien con excelente servicio personal muy amable y hotel de calidad en todos sus aspectos desayuno continental bueno