Hyatt Place Chapel Hill / Southern Village

Location: 3690 S. Columbia, Chapel Hill 27517, Chapel Hill, North Carolina, 27517, Chapel Hill, US

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Meeting rooms
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Concierge service
• Elevator
• Conference space
• Free breakfast
• Safe-deposit box at front desk
• Free newspapers in lobby
• Internet access in public areas - high speed
• Meeting rooms
• Wheelchair accessible parking
• 24-hour business center
• Snack bar/deli
• Free self parking
• 24-hour fitness facilities
• Free buffet breakfast
• Banquet hall
• Wheelchair-accessible van parking

Rooms Available

• Room, 1 King Bed, Accessible

  1 King Bed

  340 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Room, 1 King Bed with Sofa bed (Specialty)

  1 King Bed and 1 Double Sofa Bed

  240 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Room, Multiple Beds, Accessible, Bathtub (2 Queen and 1 Sofa Bed with Tub)

  2 Queen Beds and 1 Double Sofa Bed

  390 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub, a hair dryer, and towels

  Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Room, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  340 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Suite, 1 Bedroom

  1 King Bed and 1 Double Sofa Bed

  390 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Room, Multiple Beds (2 Queen and 1 Sofa Bed)

  2 Queen Beds and 1 Double Sofa Bed

  390 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Room, 1 King Bed with Sofa bed (High Floor)

  1 King Bed and 1 Double Sofa Bed

  340 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Room, Multiple Beds (High Floor,2 Queen and 1 Sofa Bed)

  2 Queen Beds and 1 Double Sofa Bed

  390 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  1 King Bed and 1 Double Sofa Bed

  340 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub, a hair dryer, and towels

  Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

Guest Reviews

• Robert (10/5): - Staff were friendly and check-in was smooth. Breakfast could be improved. Overall, a good stay—we’ll return since our grandson is in college nearby.
• Melanie (10/5): - Easy parking and check-in, very clean and comfortable room.
• Abhinav (8/5): - Bathrooms need update
• Charlie (10/5): - Very clean.
• Marcus (10/5): - Clean and convenient
• Christopher (10/5): - Spotlessly clean; fresh decor; incredibly friendly and helpful staff
• sandra (10/5): Overnight - Overnight stay to see family nearby. Room was clean, newer and comfortable.
• Caiifa (6/5): - I like the convenience of the location, the parking lot area. I did not like that the pool was not open due to lack of safety inspection, I choose this hotel for the outdoor pool. Staff were not the most supportive.
• April (6/5): - Beautiful aesthetics in surrounding area. Especially the Southern Village community next door.
• Christopher (10/5): - My room was very clean, carpeted, with very nice quality towels. This hotel punches above weight
• Frances (8/5): - Quiet, convenient
• Jennifer (10/5): - This hotel was clean and up to date. Everything looks like it is taken care of. Love the little nooks where we saw two little kids watching TV, the bar area was very nice, a great breakfast was included with the options to use real plates or paper…. We would definitely stay here again! And no other hotel this road trip has been able to measure up!
• Monica (10/5): - Great place to stay when visiting my daughter at Chapel Hill….very close to her dorm.
• Elise (10/5): - The staff is ALWAYS friendly and helpful!!!
• Randy (10/5): - A nice hotel with the Southern Village community in walking distance with lots of shops and restaurants close by. We enjoyed our stay.
• Edward (10/5): - Great hotel. Convenient location. Great staff
• Febria (10/5): - the hotel is cleaned and well maintained
• Peter (10/5): Clean & spacious rooms. - A very nice hotel. The morning breakfast is OK. They’ve got fresh fruit and hot entrées. The choices are great for people, trying to maintain a healthy diet and also waffles, pancakes sausages and scrambled eggs for the kids.
• Hannah (10/5): - Great hotel, friendly and attentive staff.
• Kimberly (10/5): - Everything was great except the pool was out of service the entire visit of 3 days
• Monique (2/5): Bed bugs - Bed bugs in my room on August 3, 2025. Great location and staff but not worth the stay.
• Jan (10/5): - Loved the arrangement of the room with the bed separated by a partial wall from a sitting area with a couch. Very comfortable bed. Breakfast was adequate having hot options such as French toast bacon and scrambled eggs as well as fruit, yogurt, and juices. Coffee was good.
• Martha (10/5): - Excellent service and clean, great food
• Kyler (6/5): - Pool was closed. Didn't tell us this until after check in. Breakfast is mediocre at best.
• Mike (10/5): - Great hotel! We needed a quick stop over on the way home from the Carolina coast. After a long day I went down to the bar for the final game of the NBA Championships. Had a great conversation with the guy working the desk.
• Jeri (10/5): - Wonderful continental breakfast. Could walk to my daughter's. Very convenient location.
• Caroline (10/5): - Quick stay was comfortable and clean and staff was very friendly and helpful
• Cornelia (10/5): - The stay was affordable;
• Patrick (10/5): - .
• Febria (10/5): - it’s very clean and quiet but not walkable, although only 6 mins drive to downtown
• Andy (10/5): - Super friendly staff, extremely clean, and I slept 9 straight hours on a bed that was purely delightful … and that doesn’t happen very often 😜
• Jeff D (8/5): - Quiet
• Crystal (10/5): Great place to stay! - We stayed at a different hotel, different state last year-same chain-twice and both times, left earlier than intended because it was like sitting and sleeping on concrete. Services were not impressive. Every part of our stay was comfortable, relaxing and even the staff were always inviting. Highly recommend!
• Nancy (10/5): - First stay here. Convenient to Southern Village and UNC. Nearby restaurants. Easy parking. Very nice breakfast.
• Erin (2/5): Awful - Looked clean on line .. was dirty , broken glass in elevator, toothpaste on wall in bathroom , broken light shades, hair in bathroom. Dog howling, drunk man wondering halls. Literally they have ONE person working the entire hotel, she was very sweet, she makes drinks, serves food and checks you in. I left the hotel and hotels.com will not refund me .
• Soong (10/5): - Good job
• Alicia (10/5): - Great customer service, food options was convenient and clean shared amenities
• Larry (10/5): - Stayed 2 days/nights. Room was perfect temperature, beds very clean and comfortable. Morning complementary breakfast had a nice variety to choose from and staff was very friendly and helpful.
• Elise (10/5): - Very nice staff Beautiful hotel
• Glen (10/5): - Clean big rooms
• Tony (10/5): - Peaceful environment and clean.
• Melissa (10/5): - The front desk employees were very helpful and professional.
• Omar (10/5): - The hotel was very nice.
• Jeffrey (10/5): - The staff was excellent! Breakfast, outstanding! Accommodations perfect!
• Barbara (10/5): - The rooms were spacious, service excellent, great bfast. And the little town of southern village is lovely. A really nice walking trail/path for those who like to run/walk is there for all to enjoy. Just take the path on the backside of the hotel (3rd floor) to enter the town.
• Monica (10/5): - Very close to UNC Chapel Hill
• Kristin (10/5): - Loved our stay. Will come again. Loved the pool and our room was clean and spacious.
• Soumitra (10/5): - This was my 3rd repeated visit to this property. It's location, cleanliness, adequate parking space and friendly staff has all contributed to my decision to come back again. People driving EV will be happy to know that they have 4 spots for charging. It has been my joy to stay here at Hyatt, Southern Village, Chapel Hill.
• Tamara (10/5): - Close to UNC CH hospital
• Jerry (10/5): - It’s quiet, clean and well maintained.
• Leonora (10/5): - Easy access to walk to Southern Village shops and restaurants.
• Jack (10/5): - Excellent!
• Linda (10/5): - I have stayed at this site several time. Always a great experience
• David (10/5): - Nice oversized rooms. Decent fitness center and the breakfast was wonderful.
• Sammy (10/5): - Na
• Herbert (10/5): - The staff was very courteous and helpful.
• Travis (10/5): - Very clean rooms, enough room for our medium sized family (2 adults and 4 kids) with the two queens and pullout couch. Staff was very friendly and accommodating. Awesome restaurants within walking distance of the hotel. Was a pleasure staying here on our way to our vacation.
• Soumitra (10/5): - Very conveniently located near the UNC campus and close to the highways. Very well maintained facility. Breakfast selections are ok and friendly staff makes everything easier. There's ev charging available too.
• Ebony (10/5): - Paul exhibited exceptional customer service skills! I enjoyed the stay. The hotel was clean and comfortable. Thank you.
• Vickie (10/5): - Liked this hotel very much.
• Twyne (6/5): - My husband and I stayed for one night to get some rest since we had a long travel. The staff was very nice but as soon as we walked into the building it had an odd smell as if it was humid. We stayed on the third floor. The bed was not comfortable at all nor the pillows and it felt as if the AC did not work in the room. We brought the temperature down to the coolest and we still were hot. The room had just a musky humid odor to it that as clean as it looked, it still did not feel comfortable. It felt as if the AC filters have not been changed for a long time or the system needs to be serviced. I know I sound ridiculous 😂 but the room truly did not feel comfortable and just muggy so needless to say, we did not get the rest we hoped to continue on our travels but we checked out the next morning and if I need to get some rest, I will sleep better in my pickup truck. Once again, clean and great night staff but the bed was uncomfortable and the AC was just not working right. We both left with our noses stuffy.
• TRACY (8/5): Nice place - The staff was friendly, helpful+ organized Greeted us each time we came in thru the door. The hotel was clean, lots of sitting areas inside + outside. It was easy for uber to find. The location was close to campus. the drive was about 12 minutes away. We would stay here again
• Raymond (10/5): - N/A
• Larry (10/5): Enjoyable - Excellent Guest Service.
• Carol (10/5): - There is an occasional moldy smell Room 508
• Jeffrey (10/5): - Bed was nice.
• Lauren (10/5): - We always stay here when we visit chapel hill. It’s a very good hotel with a great staff. I think breakfast should be served until 10 on weekdays as well as the weekends. Everything else is cool. Zero complaints about anything else.
• Carter (8/5): - Easy check in, nice property.
• Sandy (8/5): - Average experience but everthing was really clean
• Josephine (8/5): - It’s ok. By the street. Nice little town behind the hotel but I don’t suggest to walk.
• Kendra (8/5): Good enough for couple nights when hospital visit - Room was dirty, lobby was dated. Not much convenience in hotel. Only booked it since it was less than a mile to hospital where family member was at.
• Konstantin (10/5): - Good overall impression.
• Konstantin (10/5): - Good experience
• Eileen j (10/5): - Clean, quiet, good free breakfast, nice was very nice and helpful. Will definitely stay here again.
• Verified traveler (10/5): - Extremely clean
• Don (8/5): - Nice place, but it's getting rather expensive.
• Justin (10/5): - I like that the staff was friendly and the location of the property
• Jatanna (10/5): Clean - Clean, efficient
• Laura (6/5): - D
• Michael (10/5): 2nd time stay - Staff were wonderful! Quiet and clean. Easy check-in and check-out. Convenient parking.
• David (10/5): - Very very good
• Roy (8/5): - No further comment.
• mai (4/5): - Breakfast
• todd (8/5): Good basic hotel - Hotel best for functional stays like work trips, visiting kids in college - good, basic, nothing spectacular.
• Jason (10/5): - Great place to stay! Highly recommended!
• Camber (10/5): - Comfortable bed, great breakfast, nice room, close to the hospital. We could hear our neighbors through the vent. Overall we enjoyed our stay!
• Robert (10/5): Great hotel - Great stay, will be back again soon.
• John (10/5): - Efficient process for booking, communications to confirm and most important the excellent room conditions.
• Christopher (10/5): - Nice stay and hotel was very flexible with my booking which was appreciated
• Timothy (10/5): - My 2 sons and I were in town for the UNC/NC STATE basketball game (GO HEELS!). Located 10 minutes from the Smith Center and with the snow storm timing, it was perfect! Very comfortable beds-including the sleeper sofa, outstanding shower and great climate control
• Kimberly (10/5): - The bedding was comfortable, quiet and very clean. We would stay here again
• Jose (10/5): - Goof
• GIM (10/5): - Nice place with free parking and nice breakfast with eggs and meats.
• Suparna (10/5): - Close to UNC Chapel Hill and free breakfast
• Donna (10/5): - It was a really nice clean hotel. Staff was excellent. Very helpful. I'd say there again.
• Earla (10/5): - Excellent
• Marcia (6/5): - Couldn’t sleep well due to the overnight outside lights and no drapes in the room .
• Roy (10/5): - Very nice.
• Janet (10/5): - This is my favorite place to stay when I’m in Chapel Hill.
• Keiser (10/5): - Great location very clean .

Photos