Extended Stay America Select Suites - Louisville - Airport

Location: 3300 Preston Highway, Louisville, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Cashless payment available
• Invoice provided
• Smoke alarms
• 24-hour security
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access

Rooms Available

• Queen Room with Roll-In Shower - Accessible/Non Smoking

  The double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The double room has a TV, a dining area, a wardrobe, as well as heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds Tub - Accessible/Non Smoking

  The quadruple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The quadruple room provides a TV, a dining area, a wardrobe and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Standard Studio, Non Smoking, Refrigerator & Microwave

  1 Queen Bed

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Air conditioning and climate-controlled heating

  Accessibility - Closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Standard Studio, Non Smoking, Refrigerator & Microwave

  2 Queen Beds

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Air conditioning and climate-controlled heating

  Accessibility - Closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Standard Queen Room - Non Smoking

  The double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The double room provides a TV, a dining area, a wardrobe and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Queen Room with Tub - Accessible/Non Smoking

  The double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The double room offers a dining area, a wardrobe, heating, as well as a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Standard Queen Room with Two Queen Beds - Non Smoking

  The quadruple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The quadruple room offers a dining area, a wardrobe, heating and a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Jaylan (1/5): I need a full refund because I never stayed here. - They let me reserve a room on this bookings app, I got there nobody was at the front desk then when a person did come they said there were nomore rooms available so I didn’t get to stay there.
• Christy (4/5): Will not stay there again - Nothing just a place to lay for the night It was very dirty and outdated there was homeless people sleeping in abandoned cars out back in the parking lot. Holes everywhere that just had plaster thrown over them
• Nurfeta (10/5): - Front desk lady is amazing! She is quick to get you in very nice and polite. Thank you!!! Everything is nice and clean
• Kathleen (1/5): Awful. We were stuck in our room because we had no key!!will never stay at this hotel again! - The property was dirty The furniture looked like it came out of the garbage. When we arrived there was no one at the front desk. We waited 45 minutes for her to arrive. There was no furniture in the front lobby. She could not give us a key to the room. Therefore we were stuck in the room. When we went to check out again there was no one at the front desk. This placee should not even be open. It was disgusting. The floor in our room was dirty. Everything!!! It was disgusting!!!
• Brittany (1/5): -
• Kemp (1/5): - Dear Booking.com Support, I am writing to formally request a refund for my stay at Extended Stay America Select Suites - Louisville - Airport on April 5 - April 6. I booked this room at 11:00 PM and received no courtesy call, email, or text message regarding my check-in. When I arrived at the property after work, I was informed that I could not check in because I had been marked as a "no-call, no-show." This is inaccurate, as I had provided all necessary contact information during the booking process and received no outreach from the property. I never had the opportunity to stay at the hotel, and I have been caught in a back-and-forth dispute between Booking.com and the property regarding my refund. I would appreciate it if you could resolve this matter and process my refund immediately. Best regards, Alyssa Kemp
• Thomas (3/5): Okay apart from Saturday staff - The lady at reception the first day we arrived (Friday 1st May) was really nice and helpful and offered to take store our bags before check in, then luckily our room was ready so we could check in early When we checked out on Saturday the 2nd May and was heading to the Kentucky Derby, the staff that day told us we couldn’t store our luggage for the day unless we booked another night. This felt a bit opportunist from the Saturday staff, as it was apparent the day before luggage could be stored. This led to us wasting the morning of the derby day finding somewhere to store our bags until we eventually found another hotel that was happy to store them for us.
• tonette (10/5): - Nice Great stay
• Neil (1/5): -
• Liliia (1/5): Not sure if it’s worth $60 or not. - The receptionist was friendly. Airplane sounds are terrifying and not allowing to sleep well. The facilities were really dirty. Sink was clogged. The shower was dirty too.
• Tina (10/5): -
• Tina (10/5): -
• Tina (10/5): -
• Daniel (1/5): It SUCKED!!! Like mini halfway house rooms. Nothing I expected. - When you get to the property, you had to use the phone to call someone and then that person called the person that was supposed to be at the front desk and when I get to the room, it was like a jail room like the bed was on this metal frame unlike any Hotel I’ve been to. I didn’t even stay an hour I left. I couldn’t return my keys or talk to anyone because the lady was gone again. That was at the front desk the lock and shut it down for some odd reason, it was the worst hotel experience I’ve ever had with booking.com
• Rickman (8/5): -
• Brown (8/5): - Very clean rooms
• Cress (4/5): Ok stay. Overpriced - Bed was clean Room was shoddy. Walls were dirty and needed painting, toilet was wobbly. Dirt/ mold on wall by ac/ heat unit. Price was high.
• Eric (3/5): -
• Tara And Joel (3/5): - Room was clean No one around if you needed help. Room smelled fine but the rest of the building stank.
• Michael (10/5): Friendly staff great location - Great location Could use better cleaning. Fridge didn’t work and needed updated
• Anitia (10/5): - The room was nice and clean. No complaints.
• Anitia (9/5): -
• Michael (4/5): -
• Shanna (10/5): Would recommend to anyone - Staff was respectful and helpful! Facility was clean and beautiful. Nothing 😁
• Rayshawn (10/5): -
• Yuritzy (1/5): I would not stay there again - I liked the price It was not clean at all, when we checked in they had to change us to a different room , it just need to be fully renovated and the fridge and stove just need to go if they are not taking care of them and they were just so dirty, the staff were very sweet
• Anitia (10/5): - It always smells clean and the rooms are always good 👍🏾 No complaints
• Anitia (10/5): - Nice and clean 👌🏾 No complaints
• Tank (1/5): Funky hotel and bed is really uncomfortable and hard - Nothing Someone had a dog and it stinks
• Anitia (10/5): - My room was nice and clean. I will definitely book another stay. No complaints.
• Matthew (3/5): It's okay - It was a place to sleep During my stay, I encountered several issues: The first room assigned had water leaking from the bathroom door frame. I was relocated to another room, but it was under renovation and missing key amenities (microwave, stove, etc.). The television was unusable, and both the internet and phones were down during the stay. The shower rod collapsed when I attempted to use the shower the next morning. Maintenance did respond to the issues, and I was told I would receive some compensation. However, I never heard from the manager as promised. Due to these ongoing issues, I decided to check out late on September 19, one night earlier than planned.
• Anitia (10/5): - Everything. No complaints. Nice. Clean. Slept well. Thank you.
• Anitia (10/5): - My room was nice and clean. Keep up the good housekeeping. No complaints.
• Anitia (10/5): -
• Shelby (1/5): -
• Anitia (8/5): - Representatives My TV wasn't working 😕
• Oleksandr (1/5): - Don’t like , old interior . Damage and dirt Dirt and bed interior smell cigarets
• Korey (6/5): - I loved the great guest service and how quiet it I was all around! I did not like the many sightings of roaches around the property.
• simon (5/5): Very basic. Clean, convenient but there are better in the price range - The bed is comfortable. The shower new. Water good. Clean. 5 mins to airport Spartan. Clean but very worn. The kitchenette is quite ample but zero utensils By major highway. Not much noise at night. If you are a light sleeper ask for an odd number room facing the entrance
• Masa (2/5): - No front staff available early morning and night time. Bad service. No hair dryer. No bath towel ( there were only small towels). Room was not clean.
• Lindsey (2/5): Terrible, never again. - The room had mold in the bathroom, the refrigerator seals were falling off. The chairs were peeling and the wood was peeling. No one was there for late check in, we had to call multiple numbers to get someone to come. The entire hallway smelled of weed.
• Michael (6/5): -
• Barbara (1/5): Will never return to this hotel - Location to event center Cockroaches everywhere. Room had not been cleaned. Trash under beds beds were very uncomfortable. Floor had not been moped.
• keef (1/5): - Nothing! I couldn't get in the hotel to even stay. No1 can to the front desk. Im didn't pay ahead because my money would have wasted on nothing!
• Donna (10/5): -
• Joshua (8/5): -
• Christopher (9/5): -
• JuJu (9/5): -
• Marino (7/5): -
• christina (1/5): - Front desk gal was very helpful Roaches, smell, dirty, homeless hanging outside near vehicles, TV didn't work, transferred rooms, toilet didn't work. More roaches.The elevator is filthy, no ice machine. Comforter had yellow stains everywhere.
• Tour61257036046 (2/5): STAY anywhere else, except here. - DO NOT STAY HERE! Had I read the reviews first, I certainly would not have paid even a dollar to stay at this motel. Front desk- not a 24 hr deal. Sun up to sun down, and then you're on your own. 12 days- Housekeeping never came to my room. I'm not sure they even have Housekeeping. The carpet walking to your room was molded and stained. There were sticks from outside all over the carpet. (The entire time) The smell of filth, regret, and Marijuana walks the hallways. In the room there is a kitchen area. Not even a plastic fork or spoon exist. Bring your own. The furniture was torn into shreds and the walls were crusted with God knows what. I was given 2 paper thin wash clothes and towels. I went down after 2 days and asked where I could get more. "You bring your old ones to the front desk and you purchase new ones." Wtaf. I couldn't call the front desk because the phone in my room didn't work. Not shocked. The motel is right next to the interstate and a train. You hear nothing else. Not one thing in the "lobby" besides a table and chairs. No breakfast here. No bottles of water. Gym? Absolutely not a gym. Doors were closed and locked. The inside and outside of the hotel has shady/sketchy people everywhere. I never once felt safe. Never. The young guy at the front desk was extremely nice. That's it. I found 2 positive things about this place. The shower: always hot water and always amazing water pressure. Second, the laundry room. You can use an app on your phone to pay and it keeps up with the time down to the minute of when your clothes are done. Had my car not broke down on I65 on my way to Louisville and now needs a new transmission, I never would have tried to save a little money on a cheaper hotel. AND it's not even cheaper...my last 5 nights were $690. For a $59 a night hotel at best. For those people that left reviews stating this place sure felt like home, well, this place probably is your home. I agree with one person's review stating it is like a low income projects area or equivalent. I have pictures as well. Sad that there are the same stains, holes in the door, torn up furniture and everything else from others posts IN MAY. If they wanted to make things better the same problems wouldn't still exist 6 months later. The worst place I've ever stayed in my life. Do not bring kids here.
• Stephanie (3/5): It is in a bad neighborhood and the property is not well kept - The guy who checked us in was nice We were checking in late and the phone to reach the staff didn’t work so I had to call the company and they had to contact him. It was dirty in our room especially the floor throughout the room and bathroom. The tub drain was full of hair and didn’t drain. The people hanging around outside the hotel didn’t make us feel safe and we were a little worried about our car overnight, thankfully it was fine.
• Mik (5/5): Can’t beat the location and cost - The location was perfect. The staff was nice. Our sink and shower didn’t work properly, which made the week stay difficult.
• Savannah (2/5): - No soap in the Bathroom. The power was out the whole night we were there the only light that worked was the bathroom light no air no tv no electricity I would not suggest any one to stay here, had no WiFi because we were assigned to the w wrong room which I couldn’t sign in because the last name was wrong and there are rats out back around the back of the building at night time.
• Emerson (2/5): - The only good thing about this property was the front staff. The girl was nice and helpful.
• Jermaine (10/5): -
• Jermaine (10/5): -
• Ronnie (4/5): - The room looked like it haven’t been cleaned in a year!! Pillow were couch size there was hair all over the bed!! I will definitely not be back!’
• Taneisha (2/5): - Management was very rude. Appliances and furniture, including bed were old and raggedy power to refrigerator kept shutting off ruining our groceries.
• kathleen (2/5): - Advertise that it had a gym and when we got there, there was no gym. Not enough towels pillows there is literally no amenities.
• morganrU1874VJ (2/5): Don’t stay here - Place was terrible! Pictures are very deceiving. The whole building smelled of mildew and cigarettes. Seemed more like a low income base apartment complex. Our room was terrible. Blood on the bathroom floor, someone had punched the bathroom door, overall appearance was terrible. Honestly was scared of bed bugs.
• Lauren (2/5): - Let me preface my review- The location was the ONLY reason we stayed. We had to Walmart delivery clean blankets, air fresheners, and Lysol wipes to wipe all surfaces down. The floors, though thank God not carpeted rooms, are all beyond filthy and I won’t even get started on all the bodily fluids found a fixed to the walls, like they were artwork or something to be admired. We flew in for the Bourbon & Beyond Festival, so thankfully we only used the room to sleep and get ready, had we needed anything more than a bed and shower, we couldn’t have stayed. Even a “non-smoking” room is beyond smoke smelling. The staff was friendly and did provide a clean set of sheets (without an additional sheet surcharge that supposedly is a norm!?) because when I went to inspect for bed bugs, I found too many body/pubic hairs to count under the fitted sheet but above the mattress protector sheet. So after covering with another fitted sheet, top sheet, and using our purchased blankets it was doable for a few short nights. Buyer beware- you get what you pay for!! Had we had ANY other option of places to stay, we would’ve turned immediately around upon entering.
• Uttara (1/5): STAY AWAY - disgusting place - Location is near the expo center It is DISGUSTING. There is a vile smell in the elevator and in the hallways that seeps into the rooms. It was so bad that we started covering our face to leave the room. In addition, there's no room service and the furniture in the room is old and tearing. Outside, it feels unsafe with a lot of strange people out at all hours. The front desk staff is never there, the keys kept not working. I would implore you NOT to stay here, and during festivals the prices are insanely high. You're better off staying somewhere slightly further away, I still can't get the smell out of my head. I'm nauseous from the experience.
• Jennifer (8/5): - Property was only a 15 minute walk to the KEC which was very convenient. I liked that my room had a kitchenette. The floor above me was noisy and the toilet seat in my bathroom did not fit the toilet so was awkward to use. Room was a little dirty but useable. Overall room and property got the job done for my stay for Bourbon and Beyond.
• Mark (2/5): A total mess - It is terrible. I’ve never stayed in a hotel so trashy, the chair in the room was all torn up, the whole room smelled like smoke, the television didn’t work, and the toilet wouldn’t flush. I’ve never been so unhappy. That’s not true, I lost my father, and that was a very sad day, but this hotel was terrible.
• Huddleston (3/5): - Blood was on my sheets and I couldn't find anyone to change my sheets
• House (4/5): - My toilet was broken wouldnt flush
• Ryan (6/5): - Was ok.
• 181kingw (10/5): Great time at ESA Louisville airport - Great experience at this very affordable hotel. The staff was great and the maintenance was quick to help out with any issues
• Jane (8/5): Nice - Love the size of the room and the refrigerator! Comfortable bed!
• acosta (8/5): - Communication front desk
• acosta (8/5): - Communication at the front desk
• Ellen (4/5): -
• Judy (10/5): - Comfortable and quiet
• JuJu (8/5): - The room door is on the inside I like because you have to have a key to enter the hotel. No hot breakfast and you see rodents out front of the hotel coming from the bushes where you smoke.
• Judy (8/5): Pleasant - Nice area Rodents and roaches
• Jeffrey (7/5): -
• Debbie (1/5): Never again. Waste of time and money - None was offered Gross , cigarette burns on tub and desk , floor , mini blind gross dirty floor sticky, side chair and desk chai unusable do to cat or dog damage, no shampoo or extra towels, hallway carpet stained and smelly . Room smelled like cigarettes.
• Brian (5/5): Passable - Only thing that was good was it had a mini kitchen in it. Bed was not very comfortable.
• Kanya (3/5): - The price The chairs was peeling. Seems like it had been in there in years. Didn't want to sit in chair. Tub wasn't to clean did not shower
• Erica (4/5): Staff are rather gruff but we had a safe stay and the beds were comfortable. - It’s great that they accept pets. The place is beyond minimal for an extended stay. There are no pots or pans, dishes, utensils, tissue, etc. Greasy stovetop! Yikes!!
• Abdul Rakheeb (8/5): - Everything was good
• Mark (1/5): Bad - This place sucks. I booked thought Booking.com and when I got there they told me they had overbooked and this happened to several other people. I stayed in the lobby for a while as I was stuck there as I had no other place to stay. I asked the people working how long had they known they were overbooked by this many people and I was told they had known for a while. I asked why didnt you call the people to let them know so they dont waste their time driving there but more importantly so they could find another place to stay. They told me the owner said they couldnt call anyone. My guess is they get to charge you for the first day even if you dont show up. So even if they were overbooked and you didnt show, I can almost guarantee you they still charged you. Overall place was dirty and lot of suspect people walking in and out.
• Jamaal (4/5): - I took me an hour and a forty five minutes to check in my room because the cleaners never cleaned it from the previous customers. The entire hotel smelled like dirty dogs and the carpet looks like it has never been cleaned.
• Kewauna (2/5): - Th
• Temekia (10/5): Exceptional -
• Temekia (10/5): Exceptional -
• debrajO4331NK (10/5): Been a resident since July 15th of 2024. They've always treated me with kindness. The hotel is pet , friendly , very close to th - Terri is always very friendly and always making sure hotel is clean and nice. Hotel is very affordable with nice spacious rooms. Very close to airport and Kentucky fair and Exposition center. Very. Friendly staff, nice clean and comfortable rooms.
• Temekia (10/5): Exceptional -
• Keef (6/5): Pleasant -
• Keef (5/5): Passable -
• Jermaine (10/5): Exceptional -
• Jermaine (10/5): Exceptional -
• Jermaine (10/5): Exceptional -
• Temekia (10/5): Exceptional -
• Hannah (4/5): - Floor was not clean, sink was stopped up. No handicap room so toilet was too low, hard to get up off of. On the plus side there was a full-size fridge two burners to cook with and a microwave. Also WiFi.
• Grammer (1/5): Bad -
• Justin (8/5): Very good -
• Justin (9/5): Superb -
• Temekia (10/5): Exceptional -

Photos