Novotel Lucknow Gomti Nagar
Location: Viraj Khand Gomti Nagar, Lucknow, in
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Novotel Lucknow offers a luxurious stay in the heart of Gomti Nagar. Each room is equipped with modern amenities and a private bathroom, ensuring a comfortable experience for every guest. The plush bathrobes and slippers add a touch of elegance to your stay.
Convenient Location
Situated just a short drive from Lucknow Airport and Railway Station, Novotel Lucknow provides easy access to popular attractions like Singapore Mall, Ambedkar Park, and Hazratganj. Whether you're in town for business or leisure, the hotel's central location makes it an ideal choice for travelers.
Relaxation and Convenience
Unwind by the outdoor pool or enjoy a refreshing drink at the bar. The hotel's free WiFi, 24-hour front desk, and car hire services ensure a stress-free stay. Experience comfort and convenience at Novotel Lucknow Gomti Nagar.
Book your stay now for a memorable experience at Novotel Lucknow!
Important Information
Façade painting will be carried out daily from 9:00 to 18:00 until 30th April.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Infinity pool
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Pet bowls
- Steam room
- Pet basket
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Rooftop garden
- Bulk dispenser for toiletries
Rooms Available
-
Executive Room, 1 King Bed
1 King Bed
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Suite, 1 King Bed
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Junior Suite, 1 King Bed
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Twin Room, Multiple Beds
2 Twin Beds and 1 Double Sofa Bed
290-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
290-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Hand-held showerhead
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Premium King Room | Unlimited IMFL at the Premium Lounge from 6–8 pm, plus 20% discount on F&B, Laundry, Spa and Transport
The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
-
Premium Twin Room | Unlimited IMFL at the Premium Lounge from 6–8 pm, plus 20% discount on F&B, Laundry, Spa and Transport
The unit offers 3 beds.
Max Occupancy: 4 (2 Adults)
-
Junior Suite | Unlimited imported liquor at the Premium Lounge (6–8 pm), tea/coffee (10 am–10 pm), one-way airport transfer and 20% off on F&B, Laundry, Spa and Transport
29 sq. mt. Junior Suite, featuring a luxurious King bed and a captivating city view. Relax and rejuvenate in the modern bathroom, which features a soothing bathtub. Enjoy Happy Hours at The BAR (3 IMFL drinks from 6 pm to 8 pm), 20% discount on Spa treatments and 25% discount on food and soft beverages at the restaurants.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Free gym access
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Deluxe Suite | Unlimited imported liquor at the Premium Lounge (6–8 pm), tea/coffee from 10 am–10 pm, a 30-minute spa, one-way airport transfer, 20% off on F&B, Laundry and Transport
This suite features air conditioning and a TV. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
-
Executive Room | Unlimited IMFL at the Premium Lounge from 6–8 pm, one-way airport transfer, and 20% discounts on F&B, Laundry, Spa, and Transport
28 sq mt, this elegantly designed Executive room features a luxurious King-sized bed along with a convenient sofa cum bed, a perfect blend of serenity and elegance will delight you with its magnificent modern interiors, highlighted by curved glass wall. Enjoy Happy Hours at The BAR (3 IMFL drinks 6 pm to 8 pm), 20% discount on Spa treatments and 25% discount on food and soft beverages at the outlets.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Free gym access
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Superior King Room with Sofa Bed | 20% discount on F&B, Laundry, Spa and Transport
Superior Room features a king-size bed and sofa-cum-bed, perfect for business or leisure stays. Enjoy exclusive benefits with 20% discounts on F&B, Laundry, Spa and Transport for a truly rewarding stay.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Hand sanitiser
-
Superior Twin Room with Two Single Beds and Sofa Bed | 20% discount on F&B, Laundry, Spa and Transport
Elegantly designed Superior room featuring twin beds along with a sofa cum bed, ideal for both business and leisure travelers seeking comfort and style. Enjoy 20% discount on Spa services and 25% discount on food and soft beverages at the outlets.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Hand sanitiser
Guest Reviews
- Jitendra (10/5): -
- Vibha (6/5): -
- Ravi Pratap (10/5): -
- Shukla (10/5): - Attitude and professionalism of staff, they are polite and supportive. Nothing was the only thing that I didn't like.
- ashish (10/5): -
- Jeetbandhan (8/5): -
- Pankaj (6/5): Management should immediately look into all the issues - Nothing as such Gym and pool was not fully functional, breakfast menu needs to be changed and looked into for various options. Quality of food is not good last day the sambar was smelling. It’s unacceptable and requires immediate action.
- ARINDAM (8/5): - The room was small as compared to what it looked like in the pictures... For a 3 bed - room,there should be more space..bit compact All was good..
- Vinay (9/5): -
- Camper49790505962 (10/5): Great experience - Good experience in Novotel hotel and room near clean thanks Housekeeping team.
- Chaurasia (5/5): -
- avinash (10/5): -
- Dream34359831131 (10/5): Nice experience - Neajul from fnb service went out of the way to make sure our experience was exceptional. The staff is very pleasant Front office staff was. Also very kind .
- chandramani (5/5): -
- Harish (8/5): - Overall a good stay. Good food and hospitality minus the stained bed sheet. Bedsheet wasn't clean .. it has stains
- Deepak (8/5): -
- Rahul (10/5): -
- Ishan (10/5): -
- PAUL (10/5): -
- Kumar (9/5): -
- Vishal (8/5): -
- Voyage49042836025 (10/5): Sunday brunch at Novotel Lucknow Gomti Nagar - Had a great Sunday brunch at Novotel Lucknow Gomti Nagar. Good food variety, nice ambience, and live music made the experience even better. The property is beautiful and the rooftop pool is a great highlight. Definitely worth visiting for a relaxed brunch in Lucknow
- Virginia (10/5): Great staff, rooms and coffee - Service Everything was wonderful
- Flyer06575377234 (10/5): Excellent service - Thanks a lot to Ms. Jashandeep and Mr.Neajul for the excellent service and choice of dishes. Wonderful hospitality, licious dinner, thanks a lot for a delicious evening.
- Rajesh (8/5): -
- Departure35698963493 (10/5): Specially thanks housekeeping - Great job housekeeping team . Room and washroom neat and clean. Thanks ayush.
- Compass09902129510 (10/5): Great ayush - Good work housekeeping team. And room and washroom neat and clean. Thanks ayush
- Meander04459024718 (10/5): Thanks hk Ayush - Great experience. Room cleaning so much nice and washroom neat and clean. Thanks Ayush.
- 552mukeshb (4/5): SQUIRE Restaurent in the hotel. - I had ordered Grilled Chicken It came very hard, very blend. On checking with chef “Deepak” I was told that it was this way only that they make. May be I made a mistake with the choice of restaurent or the choice of dish. I cannot understand why people try experiments. I had to leave more than 65% of the food untouched.
- GrandTour52425013812 (10/5): Housekeeping great work - Great experience housekeeping. Nice cleaning all areas and room. Housekeeping team helpful staff . Thanks ayush
- sitalr2026 (10/5): “Excellent hospitality! Suruchi at the front desk was courteous, professional, and very efficient. Truly appreciated he - Suruchi managed the front desk with remarkable efficiency and composure. Her ability to multitask while maintaining genuine guest engagement is commendable.
- Vikas (7/5): -
- Shamli (1/5): -
- Amiya (8/5): -
- Excursion49109626230 (10/5): Nice stay . - Great work ayush. Housekeeping team so nice good staff and cleaning so nice. Staff was very nice.. Thanks housekeeping. Specially thanks ayush
- 151ashishu (10/5): Excellent property - Great stay. Hotel is situated at the heart of the city. Cleanliness and food is top notch. Location is an added advantage
- Trek02343824760 (10/5): Awesome - Housekeeping staff did a wonderful job. The room was spotless, well organized, and hygienic throughout the stay.....
- GoPlaces43545893992 (10/5): Breakfast review - Mr.Neajul thankyou for great hospitality .AMAZING breakfast experience. Thankyou so much for your amazing service . Keep up the good work.
- Camper42159759099 (10/5): Amazing experience - Amazing food and ambience, service top notch, highly recommend the lucknow novotel!!!!
- Roam45795235328 (10/5): Novotel - Hospitality is amazing, staff is really nice!! Food was amazing!!💗💗 kshatrapal singh is really kind and nice
- Daydream15232269516 (10/5): Good experience - Neajul and jashandeep did a Great job ♥️
- Passenger04558637255 (10/5): 100 out of 100 - Very tasty food amazingly done and ofcourse the courteous management of Novotel makes it a real good home like experience
- Jet49065476496 (10/5): Amazing stay - It was amazing staying here. The food if great. Love the buffet and the service. Thanks to Nehal for his fantastic service. True example of service from heart.
- Companion52822896835 (10/5): Novotel stay - Had a pleasant stay at this hotel for 2 nights. In and all it was a good escape for a staycation. Coming to the food section, it was filled with a great variety of foods and a hospitable staff. Thanks to MR. NEHAL for his helping nature and ready to serve anytime attitude. Really enjoyed this stay.
- Bhaskar (5/5): - AC was not effectively working. Location is good. Staff are profesional.
- Dipayan (9/5): -
- chandramani (10/5): -
- Chandramani (10/5): -
- Chandramani (10/5): -
- Chandramani (10/5): -
- Bhupinder (10/5): Very good - Nice location Break fast and staff
- Vijaideep (10/5): -
- Sunil (6/5): -
- chandramani (10/5): I am glad to stay here very good and outstanding - Very good Every thing is fabulous
- Vaibhav (8/5): -
- Kuldeep (10/5): -
- Global05142604737 (10/5): Great experience! - Super hygienic and nice property. Good option if you have a furry friend travelling with you. The staff is super friendly and accommodating, special mentions to Prashant at the reception. 👍👍
- Afreen06 (10/5): Neajul made our dinner amazing - I came for dinner at novotel gomti nagar. It was good, the best part was the server Neajul, despite of the restaurant being busy, this guy gave us great attention and served us really well.
- Ravi1990 (9/5): - Comfortable, staff behaviour, Amenities
- Freedom08404768823 (10/5): Travel - This hotel is very good option for comfortable stay. Front office staff was too good. And give their best services to the guest. Specially check in procedure is very good & fast . Allot me the room according to my preferences. And give very good room with a nice view. I stayed with my family. Food was also good. But service they have to improve a little bit. I will make sure I will visit this hotel again.
- Happiness22900732718 (10/5): Really want to appreciate front office team for warm welcoming when we arrived check in by suruchi is really smooth wanting to a - Good locality and good place really like the ambience of the hotel and room check in experience is also good and check out is also smooth
- Camper18411622631 (10/5): If you are looking for luxury, this is it. - Very impressed with the front office—efficient, courteous, and always ready to help. They didn't just meet our expectations; they anticipated our needs before we even asked. This is true 5-star hospitality.
- Excursion29942279018 (10/5): Verm warm and welcoming. - My overall experience was very good and plesent. Check was soo smooth and free upgrade was also there. Front Office team was so friendly and good.
- Stay15022352214 (10/5): 205 room Breakfast excellent service by kshatrapal Singh - Breakfast buffet was asome best food live provider excellent service by specially Mr. Ksgatrapal Singh room was good Thanks kshatrapal singh
- Quest49224042141 (10/5): Good Experience - Excellent ambience food and service. The staff is humble and ready to serve at any time. You can meet Kshetrapal Singh at the dinning area who is humble person. Overall good experience . 209
- sathi07 (10/5): The staffs are very humble and approachable specially nehal . He is so helpful and professional. - Amazing food and hospitality . Loved it .. i would really want to come back again .. amazing staff they have ... I really appreciate..
- Tour66557802422 (10/5): Service staff kshtrapal singh Breakfast - Amazing breakfast and dinner buffet and room very good very professional staff and great service provided by than you Kshatrapal singh
- Trail43849949304 (10/5): Exillent - pouami form housekeeping provided impeccable service, maintaining a spotless room and exceeding my expectations in every way.Room are clean and well maintain housekeeping is very nice and cooperative and hotel location is very good ko.
- Meander29391399741 (6/5): God hotel but lacks in services - Recently attended a event at novotel. Hotel is well maintained and cleaned but overall services are resiously slow. Staff was majorly looking not so trained and improvement in overall services is required. My best wishes.
- Roam39740915833 (10/5): Excellent work. - Excellent work and housekeeping team . Room cleaning and washroom properly neat and clean. 🙂 Housekeeping staff good.thanks Ayush.
- Explore61763518439 (10/5): Good - Everything is good ... Very beautiful and luxurious hotel. My stay was very comfortable. Thank you so much team especially thanksss to ayush.
- Escape41292584995 (10/5): Great experience - Vijay, who is in the housekeeping department, prepared my room very well and during his presence I did not have to wait for any of my requests. Thanks Vijay.
- rebel-time (10/5): Good - The housekeeping team did a wonderful job. The room was spotless, linen was fresh, and all amenities were properly arranged. Very satisfied with the service.
- Nomad63539400345 (10/5): Comfortable stay - Rooms were cleaned washrooms are cleaned thankyou Housekeeping team for making stay good and very comfortable......
- FarAway16331122936 (10/5): Housekeeping depatment perfoming excellent service. - I find Ms. Poulami very hardworking, I like the way she does all her with dedication. Keep up the good work. Thank you for all your hardwork.
- Roving41781435629 (10/5): Ayush housekeeper - Great work housekeeping team . Room and washroom cleaning properly, 😊😊 specially thanks Ayush and housekeeping team.
- Curious21818096305 (10/5): Great Ayush job - Nice stay comfortable 😊😊 room cleaning properly and washroom cleaning properly specially thanks housekeeping team and Ayush
- Road20835631416 (10/5): Great ayush - My stay comfortable. Best cleaning room and washroom neat and clean 🙂🙂🙂 properly clean all areas and corridor thanks ayush.
- Compass36978236562 (10/5): My stay comfortable - Great work ayush. Housekeeping team room and washroom cleaning properly neat and clean. Specially thanks Ayush ☺️....
- GoPlaces01929102917 (10/5): Good - Beautiful hotel luxurious hotel.Everything is good thank you team especially thanks to ayush from housekeeping....
- Jet29092171534 (10/5): Perfect room cleaning - Poulami from Housekeeping .she is a very nice person and taking care.I was super satisfied the housekeeping service and I din highly recommend this hotel to anyone looking for a clean
- Go50145599372 (10/5): Good performance - It was great experienced to stay in Novolel Hotel,I would like to mention speacially thanks to Poulami….Room cleaning was so good that I am amazed by the work so humble and nice staff
- Sightseer39285854320 (10/5): The best food and services - Had an excellent dining experience at Novotel Lucknow. The food was absolutely delicious, fresh, and well presented. Special appreciation to Rajat from the restaurant staff for his outstanding service—courteous, attentive, and very professional. He truly made the experience memorable.
- 396avneetd (2/5): Please avoid. Better places to stay in lucknow. - Appalling service. Untrained staff. Everything seems to be an effort for them. Room service took an hour and jam and ketchup were served in steel utensils! Have never seen this before in any 5 star hotels. It does need to be downgraded from a 5 star as standards are very very poor.
- NorthStar22977352556 (6/5): Average Stay - visited here a month ago stay here for a day. hotel location is nice, property is also nice but there's some smell issues in the lobby. rooms are comfortable and cozy.
- Kiran (9/5): - It was good place.clean and neat. Good staff
- GrandTour56812463434 (10/5): Staff hk ayush - Nice staff and good behivor . Room and washroom cleaning properly..😊😊 specially thanks housekeeping team Thanks Ayush
- L6912IGravik (10/5): Nice - Stay was very good.Very comfortable and luxurious stay, thank you team especially thanks to ayush from housekeeping.
- Explore24191464853 (10/5): Good - My experience is very good.Stay was very comfortable thankyou housekeeping team especially thanks to ayush.Hotel is good
- Road24755582640 (10/5): Room is neat and clean - That was a great experience to staying here great rooms and staff was very polite and cooperative I was really thankful for bhavesh he was very helpful.room is neat and clean
- Daydream27643805854 (10/5): Good - My stay was very comfortable everything is good and the Novotel team is very friendly.Thank you ayush from housekeeping.
- Sakshirajput352 (2/5): Complaint/Disturbing Stay and Damage to Personal Belongings - I stayed at the hotel for only 14 hours, yet the entire duration was highly disturbed and uncomfortable due to poor service and lack of assistance from the staff. I was allotted a room that had a service/utility room right next to it, which caused continuous loud and disturbing noise throughout the night. I was completely unable to sleep. Despite repeated complaints to the reception, no action was taken, no alternative room was offered, and no support was provided. The complete lack of response and concern from the staff was very disappointing. Additionally, the room service food order arrived extremely late, by which time I was too exhausted to even eat properly. This further added to the inconvenience. The most serious issue, however, was the laundry service. I had given my new and expensive skirt with a leather finish for laundry, and it was completely ruined. The leather strap has been torn, the leather coating has come off, and the garment is now unusable. It is unacceptable that such a delicate and clearly premium item was handled so carelessly. This reflects gross negligence on the part of your laundry staff. I informed the receptionist about all these issues at the time of checkout, yet no one showed basic courtesy, concern, or even offered an apology. The overall attitude of the staff was indifferent and unprofessional. This experience has left me extremely dissatisfied. I would not recommend staying at this hotel, and I strongly advise guests not to use the laundry service, as personal belongings are not handled with care. I am sharing photographs as evidence of the damage caused to my skirt. I expect this matter to be taken seriously and addressed appropriately.
- NorthStar50032901340 (10/5): Room is neat and clean - Staying at Novotel Lucknow was delightful and memorable bed is very neat and clean washroom is also clean special thanks to bhevsh
- Paradise54691492011 (10/5): Excellent work ayush ( GSA) - Nice stay comfortable. Room and washroom cleaning neat clean,🙂🙂🙂 thanks housekeeping team. Specialy thanks ayush.
- DayTrip35670047410 (10/5): Great ayush - Nice stay comfortable. Room cleaning neat and washroom cleaning properly . , 🙂🙂🙂 thanks housekeeping. Specially thanks ayush.
- shishir (10/5): - Ease and speed with quality Not much to do.
- Tourist21900837119 (10/5): Housekeeping staff durgesh keep it up - Hotel ambience good front office team check in process excellent all services good food quality superb housekeeping staff durgesh keep it .
- Nomad48695507613 (10/5): A special thanks to anjali her - I really like here. The food was very good.. Staff behavior is very good. The room was very comfortable.. All over very good here....
- Voyage27667048011 (10/5): “We had come here for business purposes, and our overall experience was excellent.” - “I really liked the service and the food here. The staff is extremely polite, helpful, and supportive. They always made sure that everything was comfortable and well-arranged. Overall, I had a very pleasant experience and I would definitely recommend this place to others.”
- Coastal31187220841 (10/5): A Truly Wonderful Hotel Experience - Exceptional Hospitality and Comfortable Stay A Truly Wonderful Hotel Experience Perfect Stay with Excellent Service Luxury,Comfort, and Great Staff! Highly Recommended Worth Every Penny Amazing Stay! I Will Definitely Return Outstanding Service and Clean Rooms !!
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