Granada Luxury Belek - All Inclusive
Location: Belek Mahallesi Cumhuriyet Caddesi, No. 7-102, Serik, Antalya, 07200, Serik, TR
Star Rating: 8.4 Stars
Property Type: property
About this Property
Discover a slice of paradise at Granada Luxury Belek, where your relaxation and enjoyment are our top priorities.
Unmatched Spa Experience
Indulge in rejuvenating treatments at our full-service spa, offering a range of massages, body treatments, and facials to help you unwind.
Endless Swimming & Beach Access
Dive into fun with our 2 indoor and 10 outdoor swimming pools, or explore our private beach with a complimentary shuttle for effortless access to the surf and sand.
Gastronomic Delights
Savor culinary excellence at any of our 4 phenomenal restaurants, enjoy a refreshing cocktail at our beach bar, or take advantage of 24-hour room service for a truly all-inclusive experience.
Join us at Granada Luxury Belek for an unforgettable escape – your perfect getaway awaits!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Full-service spa
- Fitness facilities
- Free beach shuttle
- Fireplace in lobby
- Arcade/game room
- Nightclub
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Karaoke
- Designated smoking area
- Street parking
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- Gift shops or newsstand
- Conference space
- Bicycle rentals nearby
- Fireplace in lobby
- Scuba diving nearby
- Television in common areas
- Arcade/game room
- Library
- Free breakfast
- Nightclub
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Wedding services
- Pool umbrellas
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Wheelchair accessible parking
- Lazy river
- Waterslide
- Conference center
- Snack bar/deli
- Turkish bath/Hammam
- Miniature golf on site
- Playground on site
- Free self parking
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Free water park access
- Free beach shuttle
- Direct access to private beach
- Beach umbrellas
- Beach cabanas (surcharge)
- Free pool cabanas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Free buffet breakfast
- Private beach nearby
- Reception hall
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Rooms Available
-
Granada Villa
2 Queen Beds and 3 Twin Beds
2206-sq-foot soundproofed room, furnished balcony with garden views
Layout - Separate sitting area
Relax - Private pool
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 4 bathrooms, bathrobes, bathtub or shower, and a shower or a rainfall showerhead
Practical - Free weekday newspaper, yard, and safe; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Yard
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Standard Room ((2+2))
1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
323-sq-foot room, furnished balcony with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Low-height counters/sink
-
Standard Room, Pool View (2+2)
1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
323-sq-foot room, furnished balcony with pool views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Low-height counters/sink
-
Standard Triple Room with Land View
1 Queen Bed and 1 Twin Bed
388-sq-foot room, furnished balcony with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Low-height counters/sink
- Lever door handles
- Wheelchair-width doorways
-
King Suite
1 King Bed and 1 Twin Sofa Bed
1023-sq-foot room, furnished balcony with pool views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathrobes, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Low-height counters/sink
-
Standard Room
1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
Features a private furnished balcony
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Low-height counters/sink
-
Lake House Family
1 Double Bed and 2 Twin Beds
581-sq-foot room, furnished balcony with pool views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathrobes, bathtub or shower, and a shower or a rainfall showerhead
Practical - Yard, safe, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Yard
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Low-height counters/sink
-
Family Room, 2 Bedrooms
1 Double Bed and 2 Twin Beds
403-sq-foot room, furnished balcony with city views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Family Room With Two Bathrooms
1 Double Bed and 2 Twin Beds
409-sq-foot room, furnished balcony with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathrobes, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Standard Room, Pool View
1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
322-sq-foot room, furnished balcony with pool views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Low-height counters/sink
-
Maldiv Houses
1 Double Bed
398-sq-foot room, furnished balcony with pool views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Low-height counters/sink
-
Wonderland Room
1 Double Bed and 1 Twin Sofa Bed
388-sq-foot room, furnished balcony with pool views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
Guest Reviews
- Camper59592008691 (10/5): Loved my holiday! - Lovely hospitality, loved the experience spent here! The property was very nice, it had all the features, vert good places to explore near
- jordannah788 (8/5): Amazing hotel just few tweeks - Beautiful hotel been twice November everything shut down so not much to do with kids, Very clean staff always out cleaning doing a great job majority of staff very helpful and friendly couple standing about not as good as the attentive ones but you get that anywhere I suppose: Only complaint was hardly slept at night air con not working and so hot in our room kept waking up and not getting full sleep. That was a big issue the money you pay and your not sleeping well not good at all. Reported it twice to response whole hotel was same and that’s just how it is basically, I would expect a solution, Giving a desk fan or something to take into room maybe to help cool down. Cat everywhere in restaurant really is a shame ruins experience needs to be better managed. You wouldn’t see any animals in any restaurants in uk for health and safety reasons. But that was it on a whole of bad things mostly amazing hotel and amazing things, just few small issues that would be easy resolved.
- adamhJ4636WT (10/5): Absolutely brilliant 👏 - Currently on day 5 of 7 of our 2nd year to Granada. Last year was August/September, so was still "in season". This time, it's been out of season. The Wonderland side was closed. We arrived and have been given the same room type as last year, however, this time our room overlooks all the pools and can see the entirety of Wonderland, which is sensational. Weather has been excellent but that doesn't come close to the experience this time. It's been so quiet it's felt like we've had the whole hotel exclusively. Food has been exceptional. Staff very attentive and friendly. If you're looking for negatives: (not that it bothered us too much); it's the cats at mealtimes. If we could live here, or stay for a prolonged time at least, we'd be more than happy. Very well done all 🙌👍👏
- Z8432TUamyf (10/5): Highly recommend - Stunning hotel staff very helpful and accommodating. Rooms are clean highly recommend for families. Excellent value for money food is beautiful and a different range everyone happy!
- Resort639865 (2/5): Stay away of you have a cat phobia. - First of all, if you or anyone in your family are scared of cats, avoid this hotel at all costs, they are not just in the lobby area but are allowed in to the restaurant, there is only one way in or out so I have no idea how and why this possible. My wife and some of my nieces have a phobia of cats so you can imagine an all inclusive hotel where no one was going in to the restaurant to have food was crazy and on top of that when I was taking food up to the room the staff stopped me everytime and I had to explain every single time, if only they put half of that much effort to stop the cats from entering the restaurant i would be writing a different review. I complained at first but I can see that they were not bothered as I saw no attempt at stopping the cats from going in or shooing them out. I understand there are a lot of cats in such countries, I have been to Turkey many times but never have I experienced anything like this, they will close for refurb for 4 months I believe but I would not go there even if it were free.
- X-wakacje (10/5): November Stay family relaxing not crowded - Very good service, food and drinks. If you come in November please check if aquapark and beach is open. We have great time, super mini club and superb service. In November hotel is very cały so you can fully relax.
- scM6006GA (4/5): First family holiday - Poor hygiene of staff blowing there noses thentouching food Cats everywhere in the restaurant over the food and plates Food not covered up dried out food absolutely minging Didn't eat a proper meal since arriving If you have fussy eaters children you will struggle for food unless you like pizza and burgers that are luke warm if not cold Staff sweating all over you food and wiping there heads with there hands and not washing them. Cats weeing and pooing everywhere witnessed one cat pooing in the sand and covering it up. And another spraying it's wee in the hotel Main restaurant is so unhygienic 🤮O RATING...... all of the above really let this hotel down....... Positives pool area was nice Absolutely huge pool was amazing freezing but was fine once in Plenty sunbeds didn't struggle to get 3 at a time for the family Waterpark area for kids is very good kept it open longer Little eateries down near the pool where ok to get you through the day other wise you would be coming home 3 stone lighter with not eating at all bar areas full of wasps Cocktails where good Entertainment shows what we seen of them for first couple days where very good Halloween for the kids was very good Backstreet bar needs chairs so people can actually sit down 🙈 Shuttlebus to the beach is 5 minutes away Beach is good you can do watersports there Everything is very expensive be careful what you pay Hotel shop is absolutely ridiculous lilos 100 euros absolute joke who the hell would pay that 🙄 Some staff are miserable one told us she didn't like working there Room was nice and spacious nice pool view cleaned every day fresh drinks given to you . Walls are paper thin can hear everything next door Definitely not a 5 star would not return
- R6696KEdawna (10/5): Fantastic hotel - We stayed fir 10 days. Hotel is beautiful and the staff are very friendly, very clean The mini bar does not stock coke zero and I had to ask every day for this which they did bring once I requested it. The snack bars by the pool are brilliant and cater for everyone. The beach is 10 minutes away with plenty of free coaches to take you and collect you a very good service. Beach towels are provided at every pool and also for the beach. Not sure if I would like to be here at high season it might just be too many people which is why we come out of season and the weather is still hot. The children's clubs are very good and are open until 11pm . We will definitely make a return visit
- Stegracies (10/5): Granada luxury belle - Lovely place and the biggest pool I be ever seen. Food is lovely and the entertainment is fantastic. Came at the end of the season and wish I had come earlier in the year
- yvonne7426 (10/5): Fantastic! - Having an amazing time at Granada Luxury Belek. The food is delicious with so much variety, the facilities are top-notch, and everywhere is spotlessly clean. The staff are all so friendly and go out of their way to make us feel welcome. It’s a beautiful hotel with a lovely, relaxed atmosphere – the perfect mix of luxury and warmth.
- 365dannye (10/5): Amazing family hoilday - Absoloutly stunning hotel. Staff food and facilities are five star.. will defitnitley return to this hotel next year its 10 out of 10.
- alvydav2025 (10/5): Perfect👌 - Everything was absolutely perfect! The hotel was spotless, the staff were incredibly friendly, and the atmosphere was very welcoming. I couldn’t have asked for a better stay. Highly recommend!❤️❤️❤️
- artisanresind (10/5): Brilliant - Brilliant stay staff were amazing food was brilliant,, atmosphere was good staff can’t do enough rooms good size everything was clean see u again soon
- 656natalieo (10/5): Great hotel - Great hotel fab staff great kids water park great good shows loved Maldives beach plus got free steak house with booking
- 362martynan (2/5): Honestly the worst hotel I’ve benn to in Turkey - We came here with family and friends and are still staying at the hotel, but honestly — this place is so overrated. It was my daughter’s birthday, and we wanted it to be special, but it turned out to be the complete opposite. We’re here for another five nights, and I already wish we could just go home. Yes, it’s the end of the season, but I’ve stayed in plenty of hotels at this time of year and have never been this disappointed. The kids’ club is a joke — no proper activities or entertainment to keep the kids busy. The splash park is only open for short hours, and daytime entertainment is practically nonexistent. We were also looking forward to the Halloween party — what a letdown. The DJ was terrible, the music was awful, and there was zero effort to get anyone involved or to create any atmosphere. An hour into the party and the only people left dancing were the poor performers. And let’s talk about the “review bribing.” Staff literally approach you offering à la carte dinner if you leave a positive review. That alone says a lot. We even paid extra to upgrade to a deluxe family room, and it was disgusting. The second bedroom was tiny, had no window, no working air conditioning, and smelled like a toilet. It was honestly shocking for the price we paid. Thankfully, we managed to change rooms the next day and were moved to a much nicer one — but that should never have happened in the first place. They also promised us an à la carte dinner for my daughter’s birthday. We had a confirmed booking (I even took a photo of the paper as proof), but when we arrived, there was no table for us. We even offered to pay, just to celebrate her birthday properly. After going back and forth with multiple staff members, we were finally seated — but nobody would take our order. After 20 minutes we asked to order drinks, and they said they had to “speak to the big boss.” After about 45 minutes of phone calls and excuses, they told us they didn’t have any food for us. I honestly thought they were joking. The whole evening was ruined, and we actually got better treatment in the main restaurant. All in all, this has been the worst hotel experience I’ve ever had for the price we paid. We had another trip booked here for next summer with friends, but I’m already in the process of canceling. At this point, I’d honestly rather stay home. The only nice thing I can say is that the cleaning ladies, the chefs in the main restaurant, and the blonde lady at the pool bar are lovely. The rest — especially the service and management — seriously need sorting out.
- X5673HBclairem (10/5): Amazing time 🩷🩷🩷🩷🩷 - We have had an absolutely amazing time!! The place was spotless, cleaners everywhere. The slide and play parks/grounds are great of children all ages. The food can get repetitive for children but they didn’t complain. The deserts were master pieces. We had lakeside rooms and most days the beds were decorated beautifully. We haven’t seen half the hotel. Last night the hotel put on a spectacular Halloween party for children and adults. Honestly we had the best time even and will definitely be back again!!
- 830Jally (10/5): Amazing hotel great value for money - Lovely hotel so much to explore. Food is good, staff are friendly, lots of pools, onsite beaches as well as water parks and entertainment. We stayed in hotel most of the time as it had everything we needed.
- Barty101 (10/5): Wonderful hotel and staff - Absolutely incredible hotel and such wonderful staff who could not do enough to make sure you have an excellent stay. The Customer Service Team are incredibly helpful with whatever you need help with and we’re very accommodating in booking a table for our party of 11 at one of the al a carte restaurants. Would absolutely recommend this hotel to others who are looking for some last minute Winter Sun!
- JLM79 (8/5): Week in October - Stayed here for 7 nights....on arrival it gives a wow factor with a Dubai theme throughout. Rooms ok, bit basic but only to sleep in. Food, plenty of choice but quite repetitive. Activities, plenty of pools to choose from. 1 warm, rest very cold. Slide etc for kids which close end of October. Evening entertainment is amazing but too short...and cancelled when raining! On the whole, loved the holiday, made good memories however its not a 5 star resort
- C939WKamyj (8/5): Good holiday with family - Good holiday with family. They have very big indoor heated swimming pools and a large outdoor swimming area with fantastic views.
- 481yanf (8/5): Lovely stay - Lovely stay during the October half term with my children. The staff are friendly and polite, they are happy to help whenever we have questions.
- XingJ8 (8/5): A nice stay. - Quite nice holiday here with family. The outdoor swimming lake is huge and crystal clear, impressive! The food in main restaurant is ok, could be better for a 5 star hotel/resort. Staffs are all very friendly and helpful.
- jamesmH3558AQ (10/5): Excellent family holiday - Excellent family holiday, second visit. Family Lake House rooms are perfect for a family of four with lots of space and pool right outside. Waterpark great fun! Very clean hotel, rooms and super friendly and helpful staff. You just need to ask and they make it happen! Would highly recommend.
- desmondi690 (10/5): Great holiday destination - Came last year for the first time and Had to come again this year. Waterslide, different variety of food, attentive staff, staff are constantly cleaning the place. Big outdoor pool (maybe make the water warmer), Great night show also. Wife and kids absolutely love it. If price is abit lower might have to come again.
- 164karlyg (10/5): Happy Holidays - This hotel is fantastic and has everything you need for a wonderful family holiday. The entertainment is brilliant and the water park is fantastic. I would highly recommend Granada luxury Belek
- Nuri (8/5): - Staff were excellent and very helpful. Heaps to do for adults and kids, only down side was the pillows need an update
- Sahar Zehra (10/5): - Fantastic facilities the Maldives area was the best
- Esraa (8/5): - Alot of activities
- Ozlem (10/5): - Our fifth stay at Granada. Our room upgrades were amazing. Facilities are top notch. Easy access to the beach. Just fabulous.
- Sibel (6/5): - Dit is geen 5 sterren hotel. Er is een buffet restaurant voor 4000 mensen, ongeorganiseerd heel chaotisch en je staat 10min minimaal in de rij voor je eten per station. Voordat je kan zitten is het al koud. Ligbedden altijd vol handdoeken worden niet weggehaald. Muziek staat heel hard hele dag door je hebt geen rust. Activiteiten zijn oke, kidsclub is ook oke. Aquapark sluit 2 uurtjes per dag, bij een verblijf van een week mis je 14 uur aan glijbanen. Hier betaal je uiteindelijk voor.
- Arfa (10/5): - Great waterpark, good food at the buffet
- James (4/5): - The food is the worst I’ve ever had in a Hotel. Was forced to eat out every night because of the terrible food
- rayettel2025 (8/5): Amazing place, so much amusement - Everything was amazing, staff were very attentive and kind. So many things to do in the hotel and it’s so beautiful. My son had the best time
- Elya130213 (2/5): Awful - Don’t come here if you don’t wanna be treated like a trash from the administration of hotel. They have wild cats everywhere in eating zone but they saying they don’t care.one of them bite my child but they saying do whatever you want it’s not fault or just leave. We need to get vaccination in hospital but they didn’t provide any transportation even. In family rooms very dirty beds and toilet The food is the same every day It’s not 5 star hotel at all
- davidrH3762BX (10/5): Family - 5 excellent we arrived yesterday and have fun all family Sweeming pool are clean and warm Alsa meals are delicious :) We will recomend it to our friends We wll returnlkjjbhjcgjvcuvxy suu too vcxjvthcd do cx in cuhd kind thhjhfgjyxhigjufviyvjifbighifbbdcnv nbj
- Chappers0905 (6/5): Not a 5 star resort but better than some guests want you to believe. - I was travelling with my partner, my daughter and son in law and my 2 grandchildren, so a fair variety in ages. We were given 2 rooms in the main hotel, 2 doors apart which was great. We decided to switch rooms because the layout of one made more sense for the family of 4, even though a family room had been booked. Main points Food Food overall was not great. I thought when reading previous reviews that people were being picky but unfortunately no. There was not a lot of variety but there was a lot of food. I appreciate it is hard dealing with many nationalities but we came to hate meal times. The main restaurant was very busy. Trying to get from your table to the food was made difficult because of buggies blocking the walkways. People don't queue, which is hard for us Brits as we expect this, we have to accept that this is not in everyone else's culture and deal with it. Chicken was generally dry and not the best and a lot of the salad options had no cards to say what they were making it hard for anyone with an allergy to try them. Most of us found something we liked and tended to stick to that, but that didn't make a great dining experience. Many other hotels would have theme nights which would add to the e percent but there was no such thing here. The street food area was OK but no variety so after a few times we had done it. The best food experience was at the beach, best food there. The restaurant at the kids pool was also ok. Pools I felt there was a lot of choice and the kids liked them all. I agree with the person who queried the main pool being mainly under sails. When you have a mixture in family ages, you also have a mixture in shade needs, so the pools with normal umbrellas worked the best for us. Whilst we liked the atmosphere of the big pool, we couldn't sunbathe easily. The policy of not reserving sunbeds is not enforced. I was sick of people reserving beds and not ever turning up. The best hotels I have stayed in, remove those towels after an hour. The actual pools were good, and the kids enjoyed them all. Beach Not good. The journey to the beach was not the best, very run down. My three year old grandson shouted out about there being a lot of garbage, which made some guests laugh. He wasn't wrong and as we all know, kids say it as it is. The beach shop was fine as we're the toilets. Again sails used which meant no real sunbathing. The beach itself is not a lot to write home about. Very muddy looking, no colour to the water other than brown. We stayed less than 2 hours before having something to eat in the restaurant, which was good and a change from all the other food we had experienced but I am guessing it doesn't change much. We didn't go to the beach a second time. Entertainment Again people reserved seats at the entertainment, why do you allow this. The entertainment was good at times. Not really my thing, but we all loved the bike show. The drinks at the bar there were not good, beer and fizzy juice was flat. I tended to not drink through any show we watched. One thing I feel is really bad is the amount t of money you try to get off people at night. Popcorn 5 Euros, I mean come on, it costs next to nothing to make. My daughter was charged 35 euros each for both boys to have a tattoo only to find they came off after 2 days. Absolutely no need to charge that amount. I know you will say these are independent vendors, but you are allowing them to extort money from your guests so people don't entertain the tattoo ladies! Slides These were very good, and although not open all the time, they were open enough to get some time with them. Fair ground I didn't go but my daughter took the boys and they enjoyed it. Bars My favourite was the lobby bar. The staff were very nice and at times really controlled the queue by insisting people queued for drinks. That made things a whole lot easier for everyone. Even getting cocktails at the wee cocktail bar was good. We only went to the late bar twice and that was good too. The one bar we were not impressed with was the cocktail bar. This was an adults only bar and should ha e opened until midnight. The staff there just closed the bar when they felt like it which I think is ridiculous. If you state it is open until midnight then it should be open. One night it closed as early as 23.20. At the very least, the bar staff could have asked people if they wanted another drink, rather than just putting all the bottles away and refusing to serve people. I think that is just rude. Last day To keep the room on, my daughter was told it would cost 25 Euro an hour. As we were not leaving ing until about 7pm , that would have been 175 Euro. I am not sure how you can justify this. We therefore decided to use the spa to shower and change. There were lockers so valuables would be kept there. The downside was there were only 2 showers and 1 changing room. This was not a great experience. As it turned out, I used the staff changing room as the other one had been reserved by a person putting their belongings in there whilst they were in the shower. Rooms In general the rooms were good. Always cleaned every day. They are a bit dated but we just slept there so perfectly adequate. I am diabetic so I left a note I the fridge for coke zero and the fridge was restocked daily with diet juice All in all we had a good family holiday but for the money we spent, I would not say it was value for money. You need to pay attention to the feedback you are receiving as a lot of people are saying the same things but nothing appears to change. I think you could make the hotel fabulous if you made just a few changes. Regards Alison
- betsy065 (8/5): Hotel Granda Belek - Only 1 pillow although you can ask for more. Shows etc all good. Some staff don’t seem to understand basic English but to be fair we don’t speak Turkish! Hotel tired in bedrooms and toilets! Kids club ok, mostly other nationalities not English. Friendly enough! No music playing in the background the staff seemed not enthusiastic when any of the kids arrived no atmosphere in there. Been to many 5 star places with the family but this was a very quiet place! Good atmosphere at the pool side if you want to dance etc play games!! In my opinion definitely not 4 star, missing a few touches that take it up to the next level!!
- Carly19872013 (6/5): Luxury Hotel but wouldn’t return - Good time, but wouldn’t return. We went with our 2 kids (6yrs & 2yrs), and my mam. We got to hotel around 2am (4am in Antalya). There was a double bed and a cot in the room as requested, but the other bed was a sofa pull out, which was very uncomfortable and not suitable for my 6yr old to sleep on (also had no bedding provided). We got our heads down for a couple of hours, all together in the double bed, and went to reception in the morning. They said they could send up a single bed for us instead. Which came, but they refused to take the sofa bed away, so that stayed on our balcony for the whole stay! Took up half the balcony and was unsafe as our 2 yr old tried to climb onto it. . The hotel itself is very luxurious and the pools / slides are great. The kids playground was amazing, big and all covered over from the sun. The street food with different options for lunch snacks was great, kebabs especially good and you can help yourself to cornetto icecream and lollies. The private beach was also lovely with a nice restaurant (included) and shuttle bus only 10 mins. The negatives are the place is absolutely massive and takes a lot of walking from place to place. The buffet restaurant was the usual type of all inclusive, but everything was miles apart and had no order to it. Just lots of people wandering around and bumping into each other. Cake selection was poor. The night time entertainment was very poor. Shows weren’t very good and didn’t start until 9.30, which the kids were sick of waiting around by then. The kids disco was inside the kids club for the kids only. So basically there was nothing to do on a night time. We went to the Titanic Deluxe Lara last year and would recommend that one over the Granada. And one last thing, Antalya airport is horrendous.
- petecT5870PH (10/5): Great place with so much to do on site. - Great facilities. Loads to do, huge pool with so much space. Kids had plenty of freedom to roam. Friendly staff and never felt crowded.
- khank937 (10/5): 20/10 absolutely amazing in love with this place - Where do I start? This stunning hotel with the most amazing staff and caring also The rooms are absolutely beautiful and the food is amazing The staff made us so welcoming that I felt like I’m at home This hotel is the best for kids. It has so much stuff for them to do not single day as my kids being bored as they’ve been so many shows and also the kids Club is absolutely amazing too. They look after your child once you can have some time with your wife or your friends. I would recommend this hotel to anybody that wants to have a beautiful time with their family. There’s not a single thing that I can say negative about this place it is absolutely amazing again and I would always come back here.
- FarAway51958656044 (2/5): Music while athan - My experience was great but when it’s prayer time and we can hear the athan the resort dont off the music !!!! From the first day until today we are hearing it !! No respect for religious people. It will be better if they off the music when athan ..
- guideu (8/5): Amazing Hotel, Worst Staff - Hotel is BIG and beautiful. Pools are HUGE and kids love them all. Waterparks are also great, especially the lazy river. Food was also really tasty, main restaurant and pool restaurant too. Rooms were spacious and clean. The only issue was the staff, really really bad. They didnt wanted to call us a taxi after checkout... But luckily you can find a taxi station nearby.
- Q3832HIcharlottec (6/5): Honest review - First impression on arrival was wow …then quickly realised it wasn’t so wow. We were given a room in the wonderland area, if you like your sleep don’t expect to sleep before midnight. The entertainment takes place around here and it’s SO LOUD! Then afterwards they sometimes have the music playing which goes on to about midnight. You literally can’t sleep until it’s stopped. If they give you a room around here do yourself a favour and ask to stay in the main hotel. Every morning I got woke up between 6-7am with a sound I can only describe as chalk on a board. This was the sound of the pool areas being cleaned and all the sunbeds getting scraped across the floor. VERY annoying especially when you don’t get to sleep until midnight anyway. The hotel is full of Eastern Europeans and my god they are the rudest people!!!!!!!!!! They literally do not know how to queue , they are like wild animals in the food hall. It made breakfast dinner and lunch so stressful. Pushing, shoving , walking into you. Picking food up with their hands ( bread rolls) examining it then putting it back…by the end of the holiday I was ready to get away from these people…never in my life will I ever go to a hotel that caters mainly for them. The food is actually rank ….disgusting . My son lived on chips the entire time. Another thing I did not get was why the entire pool areas were covered with shade canopies . I like the option to be in the sun and sunbath and this was impossible as every sunbed has shade canopies over them. Very strange set up. One afternoon I come back to my room to find 3 men in there installing a mosquito net. This was completely unacceptable to have 3 men enter my room without permission or being notified before hand. Hotel management said it was because I did not have my do not disturb sign on….WHY would I have that on when I expect the room to be cleaned whilst I’m out for the day at the pool? Luckily nothing had gone missing and everything was in the safe…but be warned they think it’s acceptable to enter your room without your permission . I read the reviews beforehand and like others I took it with a pinch of salt. However there’s truth behind it not being a 5 star…it’s far from it . I’d save your money and go elsewhere
- W6765UMamberb (8/5): Great kids hotel - Great for the kids facilities and pools are brilliant, staff really helpful however food gets a bit repetitive and there are parts of the evening where you can’t access food and a complete lack of snacks. Overall a good experience that the kids loved.
- 691djt (10/5): Recommended for families - Very friendly staff,loads of amusements for children,huge pools ,loads of waterslides,I do recommend it for families.On the other side hotel is huge so it involves a little bit of walking.main dining place gets little crawded in the evenings
- hasan (10/5): - Çoçuklarla gelinebilecek güzel bir otel
- B9284ZHstevep (8/5): Granada luxury Holiday - We had a great time on our week there, the only thing I would criticise is there are not enough rings for the water slides as you have to queue to pick them up, also people were taking the rings and keeping them by their sunbeds and nobody questioned it,even though people were having to queue for 15 minutes or so at times. There was also a few taken out of service even when there is an air pump to keep them inflated. The other weird thing is there was a couple of slides marked 18+ and my grandson who was 16, taller than me and just as heavy was not allowed to use it, why? I understand for younger kids but there is no logic to it. The food court was really good as well, and the bonus is because its so big, it keeps you fit walking from the main building to where the water slides were.
- funda (2/5): - VERSCHRIKKELIJK eten geen smaak drinken alchol nep alles smaakt naar water
- Moneer (10/5): - Amazing facilities and staff. Everything was over the expectation. Will repeat this experience again in the future
- Alessandro (10/5): - I stayed here with my 10 year old daughter and it was an incredible property. My daughter enjoyed the many kid friendly activities and the pool was just amazing. I enjoyed the food and convenience of having all the amenities in one place. Great family friendly hotel.
- Ali (2/5): - Would not book again, not clean, food was not great at all and very inconvenient resort to move around
- Vladimir (10/5): - Me encantó todo, el servicio, la habitación, la comida, el lugar, me encantó todo, sin duda alguna volvería a hospedarme aquí, aunque no esté en la zona de playa volvería a este hotel.
- Necati (6/5): - Odalarda ses izolasyonu yapilmamis. Duvar , zemin, tavan her yonden bitisikdeki odalarin en ufak sesi duyuluyor. Bir de yerlerin seramik olmasi sesi iyice artiriyor. Barlar yetersiz ve mevcutlarda personel sayisi az. Zaten 3-4 kisi calisiyor yarisi garsonlara bakinca self servis tarafinda yigilma olusuyor. Aqua park tarafinda zemine dosenmis taslar ayak tabaninin perisan ediyor. Kirik camda yurumenizle o taslara basmak arasinda bir fark yok
- Reyaj (6/5): Average - Very nice hotel, however really dissapointed woth the food. Eveb though it was a buffet, th selection was reptative, boring and quality was very inconsistent. The staff in there are 10/10, very friendly, helpful and humble.
- Charles (10/5): - Nice resort with good amenities to enjoy. Strange that there is no iron and ironing board in the room and they want you to pay for laundry service to iron your clothes.
- matinmgh (8/5): Great hotel - The staff was so cool and friendly , drinks are normal not as i expected , the hotel and the soace is so awesome , rooms are clean , but foods are not good as it should be , by the time i was there almost half if the hotel was out of order , by the way it has a big aqua park that you can have fun there
- Curious60286001241 (10/5): The best hotel ever - Everything was good I’m happy amazing experience and the pools are clean and warm food is amazing the way park is fun have everything we need the service good drinks is goood entertainment and everything 🩷🩷🩷🩷🩷🩷🩷🩷🩷🩷🇹🇷🩷🩷🩷🩷🩷
- augustasardak (10/5): Quality in hoyel - All is good as it should be. Great I would reccomend for a family and this hotel has friendly prices. This five-star resort is pure paradise! Stunning pools, luxurious rooms, and impeccable service make for an unforgettable stay. Relax, indulge, and soak up the beauty—absolute perfection!
- 331tahneel (10/5): From Doubt to Delight – Our Amazing Granda Luxury Experience - I was initially worried about visiting Granda Luxury after seeing some negative reviews and feedback on TikTok, especially about people getting sick—I almost canceled! I’m so glad I didn’t because my experience couldn’t have been further from the truth. The kids absolutely loved the kids’ club, and having everything included made the trip so stress-free. If you go, definitely visit the spa for a massage and a Turkish bath—I loved it so much! I also couldn’t believe how good the food was, and the cakes were amazing. The staff were incredibly helpful, and most were very friendly. The only downside was that a lot of things were closed, but that was clearly stated on their website and is expected in the off-season. Because of that, we’re already planning to come back next April to experience everything fully! Even the movies in the cinema were great. It was the perfect balance between mummy relaxing and the kids having an amazing time. Can’t wait to return!
- bronac489 (10/5): Family - Excellent in all areas however outdoor activities/facilities were suspended for the winter, which was somewhat disappointing. A really beautiful hotel, with lovely staff and loads of exciting activities (in the summer season). Possibly one criticism would be, the food in the restaurant although excellent could be more Irish oriented to cater for children. We will certainly return
- Claudia Stephanie (8/5): - Leider war das Zimmer sehr laut gelegen, die Moschee ein paar Häuser weiter hat nachts um 2 " gebetet" in einer Lautstärke das man sich den Wecker sparen kann. Die Wände sind so dünn gewesen das man jedes Niesen, Husten etc aus dem Nachbarzimmer gehört hat und letzen Endes war noch genau eine Baustelle unterhalb auf der Straße, wo die Bauarbeiten um 7:00 laut losgingen. Kann natürlich niemand was dafür, aber auf Nachfrage ob es evtl ein ruhigeres Zimmer gibt wurde nicht drauf eingegangen. Ansonsten sehr bemühtes und freundliches Personal, alles schön
- ARMAgan (8/5): - Alkol ve yiyecek kalitesi çok iyi değil, aynı standarta sahip otellerde daha iyi hizmet almıştım. Genel olarak 7/10 diyebilirim
- Güven (8/5): yetişkinlere etkinlik az ama çocuk kulübü mükemmel - kış mevsimi olması dolayısıyla etkinliklerin bir çoğu yapılmıyor, akşam sadece disko açık, gündüzde kafe alanında yarım saatlik çok ufak etkinlikler var, zaman geçirmekte zorlandık. ama çocuk kulübü çok iyiydi
- Sevil (10/5): Granada Luxury Belek - Das Hotel die gesamte Anlage wunderschön! Unser Zimmerservice Sevilay, die jeden Morgen Unser Zimmer gereinigt hat, so eine liebe Frau! Das Essen lecker .Soviel leckeres Essen und süßes. Manche Gäste (Erwachsene)nicht Kinder haben sich daneben benommen! Dann waren noch die Gäste die die liegen mit dem Handtuch reserviert hatten,aber nicht kamen oder nach 7 Stunden kamen. Wir hatten einen schönen Aufenthalt
- Aydin (4/5): - Je betaald teveel voor je geld. Service is slecht en ze geven eerder aandacht aan buitenlanders dan aan Turkse mensen
- Fredrik (10/5): - Highly recommend this hotel.
- Erick (10/5): - Great resort
- Elyazi (8/5): - I stayed at Grenada Hotel about a week ago, and overall, it was a fantastic experience. The hotel itself is perfect for families who prefer to stay indoors—everything you need is right there! It's located in a very quiet area, far from the busy bazaar and street markets, which was a nice change of pace. The food was excellent, and the facilities were top-notch. However, the one drawback was the sheer size of the place. Getting from one side of the hotel to the other can be quite a challenge, especially if you’re traveling with a baby or someone with mobility issues. It’s surprising they don’t offer any internal transport, even though it seems like something they could easily do. The hotel need to look into this and provide a solution for sure. Other than that, it was a great stay, and I’d recommend it, especially for those looking for a peaceful getaway.
- Firas (10/5): - Wonderful hotel
- Amine (6/5): - Service ist sehr schlecht, keine Hilfsbereitschaft, wenig Essenauswahl
- Ferhat (10/5): - Top hotel!
- Zakaria Abdulrahman (6/5): - There was 0 customer service. All those people that work there are seasonal people brought from the Area around it, they teach them no English so customer service is not there. Can’t complain about the what the resort offers. Everything was really good but for me customer service is #1
- Wafaa Cadnan Mumin (6/5): - Staff quiet rude
- Phoi-Thi (6/5): - This is not a 5 star hotel. Meals are basically in the buffet only unless you want to pay for the a la carte. Buffet was disgusting - lack of hygiene, too loud, mass crowding and poor quality of food. This place has the quality of a Cuban resort when it comes to food and I would even say the Cuban places are better. Hotel was dirty. It was a family reunion trip and all our rooms had sticky floors. Our room was across from the live show theatre. What kept us up at night was the cleaning and garbage facility below our room. It sounded like demolition was happening and explained why the stairs smelled like vomit. When we went to complain, they told us it did not exist. Tried to say it was a staff room. We took a video. When we tried to call front desk or guest services, no numbers were available. QR code led to room service menu but no number. Website stated no address found. When we told them, staff stated we were the only people to tell them. Service was horrible. Save your money and go else where. Cheap tourism at its worse. One family member got a rash from the pool. We’re pretty sure it was full of pee.
- Alireza (8/5): - Reception was not friendly
- Ahmed Faraz (8/5): - Great Facilities. Rooms need an uplift though.
- Jagdish Satyanarayan (8/5): - The good: The property is huge and beautiful and kept very clean. The pools lovely and clean. Even though the property is very large, the mere size and the number of pools mean it is never overcrowded. The private beach is lovely and the facilities good there. The food selection is good though more on it in the negatives. The number of bars, means you can always find a nice place to sit and have drinks in the evening. The evening entertainment is fairly decent. The water park is not a thrill seekers paradise but it is quite good, with the highlight being the kids slides which will keep the kids busy. The spa is wonderful. The negatives: The staff are not really up to the mark. The service though prompt mostly, the behaviour is rude. There are a few who are nice but quite a few that are not. The food is average at best even though the variety is huge, it is mostly tasteless and repetitive.
- Rizaan (10/5): - I like everything
- Nafi (10/5): - 👍
- Parisa (6/5): - Not suggesting it for travelers coming from 1st country, people don’t stay on the line at the reception, or restaurant. They stay too close to you. Don’t go to body massage. Not good at all. Turkish hammam was fine. Food’s variety was great, and available everywhere and any time. But know that, cats are walking inside the restaurant freely and you will see flies on foods sometimes. No reception phone number by the room phone. Communication was not that good and I think it’s because of language barrier. People in Turkey barely know English. Better to travel to English speaker countries for traveling.
- Emad (2/5): - The hotel not clean at all even room service they don’t clean just do bed only, kids pool not clean my kids get sick after going to the pool,
- Ozlem (10/5): - We absolutely loved our 4th stay at Granada. Dining options both inside and outside were amazing. Cleaniliness of the rooms was impeccable. Evening entertainment was superb. Big thank you to Granada. We will be back.
- Husam (10/5): - My kids enjoyed the water park very much and we felt safe. Services were excellent and food was great.
- Nashrin (8/5): - Absolutely huge resort with loads of things to do throughout the day. An array of food choices served all day in different parts of the hotel. Lounge areas very lovely with lots options for drinks and a cute patisserie. Food park was situated in wonderland, where lots of more food options were offered everyday. Swimming pools are beautiful, lots of kids pools with slides and daily activites for everyone. We stayed in a standard land view room. Felt it was quite small compared to the rooms we have stayed in as a family in other hotels. Daily housekeeping staff that did our room was incredibly miserable and didnt do the job properly- didnt change the linen when it was dirty, emptied the bins but didnt put on liners on back properly, floor wasnt mopped properly and didnt do the bedding up nicely. Overall, i wouldnt say the service her was amazing just standard. Although the staff at the front of the hotel who valeted our car for us were always lovely. Apart from that the staff generally were quiet miserable or catered to individuals or families they felt they could benefit from.
- Matt (4/5): - It wasn’t all inclusive not all restaurants not at all People working wear so rude Food not good The people not doing anything before you pay them tips They give us offer for my daughter birthday champagne and cake then charge us for champagne!!! Bad management not recommend
- Leila (8/5): - I wish they had more music and dancing
- T (10/5): One of the best - We enjoyed our stay so much, will definitly come back again!
- Suely (10/5): - The staffs were very rude, but the hotel was nice and they have a lot of amenities.
- Jack (10/5): - Absolutely stunning, huge hotel, easy with a baby and a pram. So much to do, endless options for children.
- Bahareh Ghofrani (4/5): - They did not turn the lights on in the lobbies, poor air conditioning, which made it very uncomfortable to dine and lounge in the hotel. The family room with the extra room did not have a window. Our room felt very damp, dingy, and had a slight sewage smell
- Yonathan (6/5): Not going back there - The Food was same everyday and very simple for a HOTEL in that price , The bed was uncomfortable and small 1.40m for big bed it's poor. I was in other hotel in Antalya and for lower price i got much more, so From my experience I cannot and will not recommend this hotel unfortunately.
- Nadin (6/5): - It was a nice stay
- raz (2/5): - We left the hotel sooner because it was so dirty, didn’t even receive a refund. The service was very bad, the food wasn’t goot at all. We will never go back and I’ll make sure to tell all of my friends and family never go there
- Roi (8/5): Gteat hotel - It was a great vacation, amazing hotel and amazing activities. Only one thing was bad...the temperature of the pool water, it was very cold water.
- Junaid (8/5): - Beautiful property. Great food. What gets annoying is that you still have to pay for so many small things and are being sold something at every corner. I expect to pay for Luxary add ons but felt annoyed when things that you expect to be included are constantly pushed down your throat at additional costs. Coming to an all inclusive resort, it would be nice to be able to relax without needing your wallet but this was not the environment here…rather felt like the opposite. U want to sit on the lazy river…make sure to buy floaties for your kids. You want to enjoy the free live entertainment, be sure to bring cash so u can play bingo between shows otherwise u will sit bored for 30 mins. Arcades/amusement parks r all additional. Guests are constantly pushy n come with a me first attitude and unless you are willing to play that game, you constantly will be waiting at the back of lines. Been to many resorts but never have I seen such entitlement at resorts…not just once or twice but at every meal n every experience. Chairs on the resort r impossible to get because everyone is of the mindset that they will take 4 chairs by the pool for their towels to soak in the sun under. I get it’s nice to be by the pool but it starts to feel ridiculous that for every 10 seats, 2 will be in use but the other 8 will be reserved by a towel for someone who may or may not use it later. Food at the buffet and food street was great. Staff r hit n miss. Some r great…n some can be very rude!
- Raghdah (8/5): - It was amazing holiday in this hotel, the food was great, the water parks and the pools were super clean, the night shows were super amazing, you will never get bored and my children enjoyed there time to the maximum. Otherwise, for a five star hotel the cleanliness must be improved specially the rooms and the pool bars, the room was full of dust and not totally clean and each time I order juice from the pool bar the glasses were dirty , at the main restuarant the plates, the forks and the nives werent clean most of the time. Thank you so much for every things
- Sameer (10/5): - Amazing hotel just came back today. Best hotel ever we had on holiday
- Wahab (4/5): - The food was so bad
- Ala aldin (10/5): - A lot of things to do, great for families
- Arif (8/5): - The good: Pools are excellent and fun. Dining is also excellent. So many options for food, both traditional Turkish meals and international options. We stayed in Maldives houses which are very cool with direct access to a semi private pool that’s separate from the main pool. The bad: If you’re traveling without kids, there’s less things to do. There’s a “night club” but it’s full of kids, even in late hours. It’s kind of weird honestly. Also, there are lots of cats on the property. This is cute and all but they’re constantly being abused by kids whose parents simply don’t care. We found a cat who was actively bleeding from his eye and we brought this to the attention of guest relations, they laughed and brushed us off, even after complaining about it multiple times. That wasn’t cool. If you’re going to pretend to care about the cats (they put food and water for them) then you need to care about their well being as well. For this reason alone, I’m rating staff as terrible. Guest relations should not be making fun of people who are concerned about the well being of animals on the property.
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